CRAIGS TV & Electronics Service, Samsung Authorized Repair Center in Sterling Heights


Phone: +1 586-978-0140
Opening hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–7PM
  • Friday:9AM–6PM
  • Saturday:10AM–2PM
  • Sunday:Closed
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4.6 (86 comments)

Review №1


Incredible service! Friendly to deal with. They came out to fix my 85” Samsung under warranty. They called me and I explain the issues and they ordered parts right away. They got them next day and were out to install them the day after. Can’t believe how fast they got me up and running. I highly recommend.

Review №2


I have a Panasonic cd, radio, and MP3 player combo that needed work. Everything worked except the CD player. I took it to Craigs T.V. expecting to hear what I was told at another repair shop, cant fix it. I was so pleased to get a call less than a week later that it was ready to go. And it works! High praises to Craigs T.V. Service!

Review №3


We took in our broken DVD/VCR that everyone said I should throw out and they were able to fix it! Here is the thing, Craigs TV service did just what they said they would and we all know how rare that is these days. DONT get rid of your old electronics, let Craigs TV service bring them back to life!

Review №4


Craig and Loui were great! Lots of communication to diagnose the problem. Loui came out the next day and fixed my Samsung tv that was under warranty within and hour. Great service and great team!

Review №5


Awesome experience here. Craig and staff are the best. Very chill trustworthy people. Loved having that at my home and they fixed tv in no time. Thank you

Review №6


Craig’s TV is definitely the place to go if you need help repairs with your television. They are very professional, prompt, courteous and there is little doubt in my mind that you will have the exact same experience that I have had. They came to my home and picked up my TV promptly and with great care. The same day they were able to diagnose and come up with a resolution. A-1 customer service and communication. If you need television repairs use them, you will not be disappointed.

Review №7


I was very pleased with the service that I received at Craigs TV and Electronics. I brought in two CD changer/players and an Optimus receiver. These components were more than 20 years old and needed servicing. The technician was honest and forthright with me in explaining that the CD changers may not be repairable because the only available replacement lasers are made only in China and are not reliable. I appreciated that I was told this ahead of time. Nevertheless, I had all three checked out and the one CD player turned out fine and the other player (though it has a weak laser) continues to play well, too. The receiver was cleaned up and repaired very nicely - no static in the potentiometers and the gains were sweep adjusted well. Two things that a customer should be aware of is that checks are not accepted and a small service fee is added when using a credit card. I do not hold this against this business as they are trying to protect themselves of fraud which is common in this line of work. In spite of that, this is a very good and honest electronic repair shop that I highly recommend. When necessary, I plan on taking my audio equipment to them in the future. - Thank you!

Review №8


Stick to TV repair dont touch vintage gear, especially turntables, just replacing parts isnt the way you go about it. After your so called repairs, which made no improvement, after a real experience tech simply identified the issue with no charge, again just stick to TVs, and leave the vintage gear to the experts who know how to test equipment not just changing parts to rack up aObviously if the repair had been made never would have said a word, but I felt obligated to share this experience with hobbiest alike who value there equipment as I do.bill.

Review №9


Stopped by Craigs TV to have them look at my combo TV/DVD. Got a call the next day identifying the issue along with the repair cost. The cost was fair & I gave Louie the authorization to proceed.Suprisingly, I got a call the next morning that my TV was ready. I went to the shop to pick up my TV & was taken into the work area to see my TV on the service counter up & running. Now that shows pride in workmanship!After payng my bill, Louie was kind enough to load the TV into my car. What personalized service!I strongly recommend Craigs TV repair service for your electronic repairs.

Review №10


We have been going to Craigs TV Service for many years and they have never disappointed us. Most recently we had a problem with the back light unit in our LG TV and they did a great job repairing it to like new condition. They diagnosed the problem quickly, called with an estimate, ordered the parts and made the repair all within a few days. I would recommend them to anyone with a sick TV, computer or other electronic device in need of repair.

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