Crash Champions Collision Repair

Address: 510 Jones Rd, Oceanside, CA 92058, United States
Phone: +1 760-757-7547
Services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet,
Amenities: Mechanic, Toilets,
Planning: Appointments recommended,
Payments: Debit cards, NFC mobile payments, Credit cards,

Category: Auto body shop, Auto repair shop, Car repair and maintenance service
Rating: 4.5
Site: https://crashchampions.com/locations/crash-champions-oceanside
Worktime:
DayTime
Monday8 AM–5 PM
Tuesday8 AM–5 PM
Wednesday8 AM–5 PM
Thursday8 AM–5 PM
Friday8 AM–5 PM
Saturday9 AM–12 PM
SundayClosed




Name: J**** R*******
Date: 2024-06-28 19:02:45
Rating: 2
Comment: My vehicle is currently still at this shop after receiving significant damage from a not a fault collision. I cant write a review about the quality of the repairs yet, but its been a month and now we are at a standstill with repairs because one major part had to be reordered, and now has been enroute for over 2 weeks from manufacturer, and cannot be tracked due to technical issues (per what shop said) - during this past 30 days the pick up date has been pushed back twice. Not once during these 30 days I have received a call from the shop to give me heads up about any hiccups, or reasons why dates kept getting pushed back. I always had to call and inquire. The vehicle also sat in the shop for 5 days after the incident before an estimate was performed.I just had to pay $1000 out of pocket to extend the rental contract after the insurance coverage terminated, and still dont know what is going on with my car and when it will be completed, and how much more I will have to foot for a rental.Communication - big ZEROQuality of work - will update once it is done

Name: C****** B***
Date: 2024-06-26 20:53:55
Rating: 4
Comment: Overall service and repairs were very good and timely. My car had to be returned for proper cleaning, therefore, in my opinion it was not ready for delivery.

Name: V****** M***
Date: 2024-06-21 17:36:16
Rating: 5
Comment: Ralph is the sweetest and most helpful! I had a small rear-end hit and Ralph talked me through the whole process and what exactly they were going to do. Thank you Ralph!
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Name: F******** C********
Date: 2024-06-17 17:21:11
Rating: 5
Comment: Vehicle was under repair immediately following after my insurance claim. Quick work, easy to communicate, and friendly service!

Name: J** B****
Date: 2024-06-14 19:52:46
Rating: 5
Comment: Felix, Ben and his team are top notch! They also have on of the best mechanics around!

Name: J*** H***
Date: 2024-06-11 18:21:51
Rating: 5
Comment: Great company

Name: J**** D********
Date: 2024-05-20 18:03:32
Rating: 5
Comment: Everyone was very friendly and helped make a bad situation more manageable. Clear expectation management… and they finished ahead of time. Truck looked like new when I got it back. Would absolutely use their service again, hopefully will never be needed :) or recommend them to anyone in need of repairs.

Name: J***** P*******
Date: 2024-05-13 20:17:42
Rating: 5
Comment: Excellent repair, friendly and professional staff, clean office and shop, fast turnaround. And with Enterprise right there, makes insurance jobs with rentals super easy!

Name: Y*** C
Date: 2024-05-03 23:39:37
Rating: 5
Comment: Joe was amazing! Great customer service and very communicative. Thank you

Name: D****** E*****
Date: 2024-05-03 02:07:51
Rating: 5
Comment: This company did a super job of repairing my car. Staff was friendly and easy to work with. I would recommend them highly.

Name: G** L*****
Date: 2024-04-27 23:40:35
Rating: 5
Comment: Only place to go to get your car fixed after an accident !!!!!

Name: A*** H******
Date: 2024-04-26 18:24:04
Rating: 1
Comment: Horrible communication, theyve had my car for 2 weeks, through the whole prosses Im receiving status updates, text messages, were on track. If we encounter any delays well call you. It took me to call them only to find out that there where delays, miscommunication, their excuse, the person initially assigned to repairing my vehicle hasnt been in all week. I dont know what that has to do with my repairs moving along. Now Im being told my car wont be ready for another 7 days from when I was originally told. STOP SENDING AUTOMATED TEXT MESSAGES, MY CAR WASNT NEAR COMPLETION.
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Name: J******
Date: 2024-04-24 22:50:21
Rating: 1
Comment: Fixed the car to satisfaction minus the fact that the parts they “ordered” never seem to come in the correct size. Took about 3 weeks waiting for Amazon and left with missing part that the vehicle came in with. I won’t ever come back. Waste of time and money.

Name: K**** S*******
Date: 2024-04-22 16:23:38
Rating: 5
Comment: Crash Champions are consummate professionals! Enterprise is colocated as well, making getting a rental while your vehicle is repaired very easy. The repairs done were phenomenal- our vehicle looks like it never was in a fender bender.

Name: J** H******
Date: 2024-04-18 16:35:13
Rating: 5
Comment: I have three company vehicles repaired by Crash Champions and have been satisfied with every aspect of their service.

Name: N*** Z*******
Date: 2024-04-16 21:33:36
Rating: 5
Comment: I would like to thank Joe and his team for showing and demonstrating exceptional customer service. My car looks great, I appreciate you guys tremendously! I also highly recommend the Oceanside location.

Name: S*** S*****
Date: 2024-04-15 16:19:37
Rating: 5
Comment: Highly recommend Crash Champions to anyone needing body work on their vehicle! They have a professional staff that offers unmatched customer service.

Name: R****** R*****
Date: 2024-04-12 00:47:59
Rating: 5
Comment: Super helpful and did great work in good time. Highly recommended!

Name: S**** F********
Date: 2024-04-01 17:51:44
Rating: 5
Comment: Fantastic staff! Dalton was great as well as the rest of the staff!

Name: J*** T*****
Date: 2024-03-26 13:58:16
Rating: 5
Comment: Crash champions staff were very professional and the work was show room quality!!!!! Thank you crash champions

Name: R***** A******
Date: 2024-03-25 17:22:01
Rating: 5
Comment: Their prices were great and service were amazing. Car was fixed in a timely manner and the work was amazing. These guys are the best in Oceanside.

Name: T***** M******
Date: 2024-03-18 21:44:34
Rating: 5
Comment: One of the best places I have ever dealt with in my day

Name: J****** G********
Date: 2024-03-08 14:25:15
Rating: 2
Comment: They did not keep their promise in the delivery time. From 15 days, it became 1 month. I had to financially cover the extra fees for the rental vehicle because of their irresponsibility.

Name: B****** W*****
Date: 2024-03-08 00:04:05
Rating: 5
Comment: Car done on timely manner looks good.

Name: B***** R******
Date: 2024-03-06 20:05:56
Rating: 5
Comment: Crash Champions are such a friendly business. If anything is missed, they’re on it! I will always remember how nice and caring they are..

Name: D*** P
Date: 2024-03-04 18:43:25
Rating: 5
Comment: It’s nice, going to a place after a stressful post collision to have such a great group of people that were eager to help and to make you feel very comfortable. The car was done right on schedule and looked great.

Name: K****** N****
Date: 2024-03-01 03:30:26
Rating: 5
Comment: Liked that they stayed in contact and frequently updated the progress on my vehicle.

Name: K*** G*****
Date: 2024-02-26 18:32:48
Rating: 5
Comment: Im delighted to provide a glowing review for the exceptional repair work done by Crash Champions on your 2017 Honda Ridgeline. From the moment I stepped in, their team was incredibly friendly, ensuring a warm and welcoming atmosphere. Their attention to detail in service was evident at every turn, keeping you informed and updated at each step of the repair process. Benjamins expertise and workmanship were truly excellent, showcasing a deep knowledge and skill in handling auto body repairs. With such a stellar experience, Crash Champions has undoubtedly earned my trust and will be my go-to for any future automotive needs.

Name: r*** w******
Date: 2024-02-05 18:19:04
Rating: 5
Comment: Solid good customer service, quick work and turn around, with fantastic attention to detail and quality of work. Highly recommend.

Name: J* W
Date: 2024-02-02 19:32:59
Rating: 5
Comment: Ask for Felix!!

Name: E******** M*****
Date: 2024-02-02 03:04:19
Rating: 5
Comment: Very pleased with their service. Excellent communication, as Felix, in detail, kept me informed of all progress as they went along. They were able to get my vehicle repaired weeks earlier than others quoted me. I had, and to this day, have had no issues with the repairs. Everything looked perfect and pristine. When they returned my car to me it sparkled and looked nicer than when I brought it in. Felix was so helpful and even the manager touched base with me. They also explained their warranty on all repairs (it was included in the price!) which is much better than anything Ive ever been offered. Very satisfied.

Name: M*** P********
Date: 2024-01-30 14:59:38
Rating: 4
Comment: The people here are wonderful. Go in knowing what you need to present them with for the bodywork you want done. They are a body shop. My experience could be different than yours as I was pre approved through my insurance company. Also be prepared to look around for parking at the Jones Rd. facility as it is located at the dead end, in an industrial park and even public street parking can be very packed. Easy to locate and deal with but the parking is what drives my 4 stars.

Name: M**** M*****
Date: 2024-01-25 06:03:43
Rating: 5
Comment: I would like to thank Jacob and his team for showing and demonstrating exceptional customer service. My car looks amazing, attention to detail and true craftsmanship. I appreciate you guys tremendously! I also highly recommend the Oceanside location.

Name: A***** T*****
Date: 2024-01-15 18:45:24
Rating: 5
Comment: They were amazing and I highly recommend them. They did an amazing body work on my vehicle, they were very professional and friendly and most important they have great communication skills. I was updated with every single step. This was my first time ever needing a shop and I would definitely use them again

Name: M**** K********
Date: 2024-01-15 17:43:18
Rating: 5
Comment: They were through, i was kept up to days every 2 days and my car was ready 9 days earlier than expected. I highly recommend!

Name: W***** R*****
Date: 2024-01-08 17:35:05
Rating: 5
Comment: Its not often you want to go to a auto body shop, lets face it when youre going there...youre not going there for anything thats good. However, the people at this shop go out of their way to make you feel comfortable and assure you that the job will be done right the first time. I would recommend crash champions in Oceanside to anyone. Top quality workmanship and the people are great to deal with.

Name: J******* D*
Date: 2023-12-29 22:32:29
Rating: 5
Comment: Joe and Lady at counter who helped were all FIVE STAR SERVICE!!!

Name: E*** B*******
Date: 2023-12-26 14:57:27
Rating: 5
Comment: Jacob and his team were great and they held to their word on completion timing. A definite recommendation!

Name: I****** R*****
Date: 2023-12-25 17:41:40
Rating: 2
Comment: Ive already gone back three times because the repairs werent done right. And now theyre telling me I have to bring it in so they can send it to Lexus itself because they cant do the repair. As well as the whole time they never kept me updated on repairs I had to continuously call them and ask them whats going on since it was a month with them. And now Im still waiting for them to tell me when I can bring it in. I guess Ill have to call them up and continuously ask them.

Name: A*** F*****
Date: 2023-12-20 16:41:33
Rating: 5
Comment: Quality repairs. Pricey, but you get what you pay for.

Name: P********** I****
Date: 2023-12-11 17:56:39
Rating: 5
Comment: I took my car to the crash champions the customer service is very nice and friendly I love it

Name: M**** G********
Date: 2023-12-09 00:30:56
Rating: 5
Comment: Good communication and completely satisfied with the final results.

Name: A V
Date: 2023-12-04 17:46:07
Rating: 5
Comment: I’m very happy on the repairs they did on my truck came out great !

Name: M***** O*****
Date: 2023-11-27 17:47:56
Rating: 5
Comment: Very welcoming when I walked in. Ben was definitely a great help he took a look at my car and knew it would be super quick and easy fix. They are very communicative and friendly staff. I would recommend this shop to everyone.

Name: I* M***
Date: 2023-11-18 08:35:05
Rating: 1
Comment: Poor customer service, seems untrustworthy due to an extremely inflated and misleading quote, took our business elsewhere, very disappointed, specifically by a person name Ben in Oceanside. Waste of time.

Name: T** D******
Date: 2023-11-10 01:06:12
Rating: 5
Comment: Well done. Great experience

Name: D***** G***** H*******
Date: 2023-11-08 17:59:12
Rating: 5
Comment: Did a great job!

Name: W****** M*****
Date: 2023-11-06 23:20:19
Rating: 5
Comment: Repairs were made quickly. My car is perfect again. I highly recommend this shop

Name: J** M*******
Date: 2023-11-04 18:13:39
Rating: 1
Comment: Told car was ready for pickup Friday night. Came in Saturday morning during business hours and door is locked. nobody there and not answering calls. Very insulting and inconvenient.After waiting an hour outside someone showed up to release the car. Told us they are closed on the weekends even though the door of the building and their website say different.Paint work is just ok. Lots of orange peel that doesnt match factory.

Name: J** G*******
Date: 2023-11-04 17:17:41
Rating: 5
Comment: Fast friendly very thorough. This is the shop you want to go to

Name: F**** B****
Date: 2023-11-03 21:35:19
Rating: 5
Comment: Great service. I needed a mirror for my Carolla. This shop normally does not handle small jobs like this. Upon speaking with me they understood the cost would be under my deductible and decided to help me out and take the job. Part arrived when they promised, they did the job while I waited and even had the guy installing it polish the paint and buff the scratch off. Great shop, friendly technicians and quality work make this place a true champion! Thanks!
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Name: I******* S******
Date: 2023-10-16 19:14:40
Rating: 5
Comment: These guys are the best

Name: R***** V
Date: 2023-10-13 02:59:54
Rating: 1
Comment: Car was at crash champions for 2weeks. when I picked it up there was a run in the paint they said bring it in Saturday it will take hour to fix . After 1 hour on Saturday they said we need your car overnight that turned into a week . When I came to pick car up Felix told me I would have had car sooner but I was off Thursday, Friday and Monday. During the whole ordeal I was never giving a car with an update I had to call myself. Receptionist was very rude and unprofessional. The door that was repaired now whistles when I go over 45 . Stay away from Crash Champions

Name: W**** M*****
Date: 2023-10-05 16:37:15
Rating: 5
Comment: Outstanding customer service through out the entire repair process. Repair Rep, Ben provided excellent status from parts ordering to the actual repair process. High recommend this repair facility

Name: J* W******
Date: 2023-09-28 21:24:28
Rating: 5
Comment: The best part of waking up, is having Jacob T. as your estimator! FACTS!!

Name: J****** F********
Date: 2023-09-26 16:30:40
Rating: 5
Comment: Friendly and knowledgeable customer service easy to get a hold of and excellent work done on car

Name: J*** r**
Date: 2023-09-25 19:27:31
Rating: 5
Comment: Great work and great staff

Name: S
Date: 2023-09-25 17:36:58
Rating: 5
Comment: I’m so amazed on how fantastic my car looks! I’m getting so many compliments on the work that was done. I’d recommend anyone to bring their car for repairs. These guys are awesome!

Name: J* H*****
Date: 2023-09-25 16:46:45
Rating: 5
Comment: Very professional. Great work and timely service.

Name: B******** W*****
Date: 2023-09-21 20:25:48
Rating: 5
Comment: Great work and kept me informed throughout the whole process!

Name: C**** R******
Date: 2023-08-28 20:10:22
Rating: 5
Comment: Great work and great communication.

Name: S***** V*********
Date: 2023-08-26 02:56:31
Rating: 5
Comment: Excellent service! Great job, and got my car back fast!

Name: r******
Date: 2023-08-11 19:07:01
Rating: 1
Comment: My experience was much more consistent with their Yelp rating than their google rating. Simply put, very poor front desk service with employees who are inattentive and disengaged. Its clear from the moment you walk in this place is NOT designed for customer service. A waiting area that feels more like a holding cell, minimal chairs and tiny space facing a desk in your face with a large comfortable office area for their employees to walk around and sit at while they casually chat and ignore customers. Employees act as though theyre doing you a favor when they finally do acknowledge you. Clearly this place depends heavily on insurance claims where customer service is mostly irrelevant. To be fair and transparent though, the work itself was as expected, though they still managed to make a couple silly mistakes and.then compounded it by not correcting in a timely manor. Ironically, I WAS an insurance claim, and suffered through my first experience chalking it up to Whatever, at least its close and convenient and covered by insurance. But when I needed to return a couple weeks later, I learned my lesson and realized that this is just a poorly managed business. Period. Zero interest in customer service. Im not mad...sadly MOST businesses are this way these days, but Im willing to keep looking until I find a business that IS. They know the insurance claims are just gonna keep rolling in, so theyll herd them into their 5x15 holding pen and treat them as sheep. No thanks, Im good. Dont trust the google reviews without at least checking Yelp first, because the Yelp reviews experience was absolutely my experience!! I never use google reviews for this reason, Yelp is rarely off in my experience.

Name: T***** B*****
Date: 2023-08-07 17:07:16
Rating: 5
Comment: I had a fantastic experience with Crash Champions auto body shop. Felix, their mechanic, was awesome. He replaced my Kia transmission, sensors, front grill pieces etc., my car was returned to me looking as good as new. Felix also went the extra mile by ensuring the car was thoroughly cleaned inside and out. The level of service and attention to detail was impressive, making Crash Champions my go-to choice for any future auto body needs. Highly recommended!

Name: J**** A***********
Date: 2023-07-28 20:40:55
Rating: 5
Comment: Jeanie went above and beyond her job to fix my wifes car. CRASH Champions is lucky to have a thoughtful, kind, and amazing employee for their company. The world needs more people like Jeanie hands down A plus service

Name: s****** h*******
Date: 2023-07-25 12:15:29
Rating: 1
Comment: Save yourself the trouble. Don’t go here. You’ll regret it. I did. Horrible paint work. After several paint corrections they did not get it right. Had to take it to another place to fix what they could not.

Name: J**** H****
Date: 2023-07-20 18:23:25
Rating: 4
Comment: Ben and the receptionist was very courteous and accommodating.

Name: V******** L****
Date: 2023-07-17 16:47:59
Rating: 5
Comment: Super smooth and great experience. Everything was done in 2 days.
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Name: R***** R******
Date: 2023-07-03 17:20:14
Rating: 5
Comment: All around a great experience

Name: V***** J***
Date: 2023-06-26 17:03:34
Rating: 5
Comment: These guys good work!

Name: R**
Date: 2023-06-19 16:56:43
Rating: 4
Comment: Great service and very helpful.

Name: J*** e******
Date: 2023-06-15 05:51:47
Rating: 5
Comment: They are awesome they do the job the right way the first time and very professional! I trust my truck with them! And that says alot!!!

Name: R*** S*****
Date: 2023-05-29 15:41:07
Rating: 5
Comment: Very efficient and got the job done economically.

Name: C****** B****
Date: 2023-05-23 19:28:31
Rating: 5
Comment: Great experience. I worked with Joe and had a pretty complex case as my truck had custom parts with custom paint that needed replacement after an accident. Joe took the time to find the EXACT parts and the exact paint. I could not be happier with the work they did or the experience. Joe kept me in the loop the whole time via text and calls. I cant recommend Joe highly enough!!

Name: D*** D****
Date: 2023-05-22 17:12:00
Rating: 5
Comment: Great customer service! Quick turn around

Name: J***** I******
Date: 2023-05-15 22:01:50
Rating: 5
Comment: Service was great from start to finish. I appreciate Jeannie for being so detailed and communicative. The car looks great.

Name: J** D****
Date: 2023-05-11 20:12:57
Rating: 5
Comment: Crash Champions rock!!! They got my Volvo into like new condition. I was amazed at how good a body shop can be. Not only did they do an excellent job, their staff is stellar. From meet and greet to getting the job done. Jacob, Sam and everyone are excellent at making you feel right at home and confident in their work. And they delivered!!! Im a very satisfied customer. Thank you Crash Champions!!! I highly recommend them.

Name: S** A**** (*******
Date: 2023-05-11 02:08:19
Rating: 2
Comment: This shop still needs a lot to be done, customer service 5/10 as I was the one who called for almost 2 weeks to get updates, but the last week I got 2 calls from the shop which is good, their app or status never been updated till the car pickup dateThe car is not fully fixed, I know there’s warranty but that doesn’t make it right to get unfixed car,Nice people over their but on phone it was a little frustrating,I would say my truck with accident was better than it’s condition after with all these miss assembling parts and also missing peace which made me wonder how that would be a fully service if I’m getting my truck and I found these issues not the team over thereI wouldn’t say they are bad, but they should do more work on testing their parts and final project before saying it’s doneAlso being busy not a bad thing, till they start doing unfinished jobs

Name: d**** W****
Date: 2023-05-05 05:30:07
Rating: 5
Comment: Great work and good experience here.

Name: A***** Z******
Date: 2023-05-05 02:11:28
Rating: 1
Comment: Terrible place. Took my car to get my rear end fixed from being rear ended. Not only did they take 2 months to complete but when I finally was able to take my car home I saw that they ripped off the paint on the front of my car. Horrible communication. I highly recommend no one takes their car here.
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Name: N***** T******
Date: 2023-05-01 06:06:02
Rating: 5
Comment: Ive my cars fixed here a few times mow and the service was awesome. Kept me up to date and the staff is friendly.

Name: L*** R
Date: 2023-04-27 18:24:25
Rating: 5
Comment: A sign fell on the front fender of my truck at john wayne airport on a windy day. And left a substantial mark on my new truck. Joe at Crash Champions gave me a fair estimate and the work was perfect. The left front fender looks like nothing ever happened
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Name: J***** G****
Date: 2023-04-21 10:36:16
Rating: 4
Comment: They repaired my truck ahead of the initial timeline, and they kept me updated throughout the process.

Name: E**** P******* M****
Date: 2023-04-13 16:29:42
Rating: 5
Comment: Great fast service

Name: G**** T****
Date: 2023-04-10 16:52:19
Rating: 5
Comment: I am very happy that they did the repairs the same way I had my car happy with the customer service prompt very detailed answers on my questions and I will recommend for family and friends

Name: J******** V******
Date: 2023-04-08 02:00:45
Rating: 5
Comment: Perfectly done job with assistance of Mr Felix CamiroI highly recommend Crash Champions of Oceanside
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Name: B****** B*******
Date: 2023-03-23 07:40:50
Rating: 5
Comment: Best body shop in North County!!!!

Name: J*** F*****
Date: 2023-03-17 01:54:49
Rating: 5
Comment: I have to tell you this is my favorite place to take my car whenever any of my family members have been an accident. My son has had a couple accidents and I have as well. They have done the best job and I would highly recommend them. I do not wanna go anywhere else.

Name: M***** D* l* C***
Date: 2023-03-17 00:34:38
Rating: 1
Comment: Had to bring my car here a total of 5 times since the repair was done wrong. They had verified that the correct parts had been received and had physically checked them. Once I returned with my car they stated they had the right box but wrong item inside. I was told they had left a message with my insurance when I called to check in on the car since I never got a call back from them like they had promised days prior so they would try again after our phone call. I called my insurance agent and they had never received a call from them so he called the shop instead. They had offered to fill my tank up to makeup for my driving back and forth and but they never followed through on that either. I DONT RECOMMEND!

Name: T**** E******
Date: 2023-01-28 17:12:30
Rating: 2
Comment: Major damaged, failed returned to factory Condition. Took vehicle to car wash water seeped into left tail, discovered hair line crack. Minus replacing left braking light assemblf. Joy ridingMy back seat has been down 13 years. Why up when return. Not, washed prior to picking up. I fired my insurance and Crash!

Name: R***** M******
Date: 2022-12-29 17:32:44
Rating: 5
Comment: Awesome service and staff! Great communication throughout.Great flawless repair.Parts difficult for them to get causing somewhat extended repair time.Rental car agency right next door too!Highly recommend!

Name: R***** M********
Date: 2022-12-18 01:16:44
Rating: 5
Comment: Ive dealt with these guys fir many years-since their Mgr started as a service writer! ALWAYS on point, professionall, effective, efficient, and a perfect repair job!!!

Name: E******** E******
Date: 2022-12-17 01:46:30
Rating: 5
Comment: Every one are very nice and frofecional thank you all

Name: T**** S*****
Date: 2022-12-13 03:38:49
Rating: 5
Comment: Amazing body work.

Name: j*** d******
Date: 2022-12-10 18:30:24
Rating: 5
Comment: Mike was the one who took care of me and made sure my Chrysler looked brand new. It took less than 2 weeks and fulfilled his promise days ahead of time. Real good business and customer service.

Name: L****** M*****
Date: 2022-12-02 20:10:01
Rating: 5
Comment: My car was totaled unfortunately after a accident I was in but they were quick on getting the estimate done and Mike was very nice and helpful.

Name: P** R*** W*******
Date: 2022-11-25 21:58:02
Rating: 5
Comment: Incredible work and the staff are outstanding. I highly recommend this business.

Name: D**** T*****
Date: 2022-11-21 18:24:38
Rating: 5
Comment: Best Auto Body Shop anywhere. Professional and excellent Customer Service. Mike is the best. A true pro.

Name: R*** D*******
Date: 2022-11-17 03:14:32
Rating: 5
Comment: Vince was amazing!! He kept his promise and took care of our car. The repair overall was awesome. And detailed clean our car before we picked it up. Were pretty impressed and happy with their service. Car looked much better. Highly recommend this body shop!!

Name: M** R*
Date: 2022-11-14 17:57:21
Rating: 5
Comment: James was of great help. Explained the whole process and kept me updated. Work was completed way ahead of estimate and done right.

Name: L** W*****
Date: 2022-11-11 17:18:55
Rating: 5
Comment: From start to finish Ben G has been amazing to work with. He set our expectations during our first meeting in reviewing the car and the scheduling. Ben and the crew met the timeline and everyone in the shop did an amazing job. The communication I received throughout the process was on point!Having car rental options onsite also made a stressful situation a breeze! I will gladly recommend Crash Champions to my friends and family. Thanks to everyone there!
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Name: m*** s******
Date: 2022-11-08 03:33:26
Rating: 5
Comment: They did such a great job

Name: K*** C******
Date: 2022-11-07 17:34:14
Rating: 5
Comment: They did a pretty big repair on my car, and it looks brand new. Super impressed. The rep who helped me out (Ben) was great, made everything super clear and easy to understand, kept me updated on the whole process. 10/10 all around, I would definitly recommend.

Name: C****** S****
Date: 2022-10-31 16:56:27
Rating: 1
Comment: Do not go here! I recently just use this shop to repair my front bumper. It went a week and three days over the time it should have. I received a call in the day. I was originally supposed to pick up my vehicle. The representative said that they damaged the bumper and had to take it off of my vehicle to re-paint it, the second day I went to go pick up my vehicle. Nobody reached out I called in then they told me my vehicle was ready and out front 20 minutes later I got another phone call stating that the vehicle would be ready an hour and 30 minutes later when I finally was able to pick up my vehicle they claim they had washed and clean my vehicle and when I opened my car in the driver side there was rappers and trash in my cup holders and dirt on both of my floor mats absolutely horrible. They have horrible communication I had to call to get updates, because not only were they not reaching out to me they weren’t reaching out to my insurance company.

Name: a***********
Date: 2022-10-20 18:05:39
Rating: 5
Comment: Great restoration job and excellent paint work, business gives life time warranty because they do perfect job from the start.

Name: A***** B*****
Date: 2022-10-18 15:48:02
Rating: 5
Comment: My overall experience was excellent Ben was an amazing help and walked me through our all the processes and ensuring i was 100% satisfied

Name: M******* D***
Date: 2022-09-19 17:58:31
Rating: 5
Comment: I had to take my car in for body repair for a minor bumper repair. This business was efficient and my car was ready 1 day ahead of schedule. Beautiful paint job!

Name: B***** L***
Date: 2022-09-08 20:04:45
Rating: 5
Comment: We went there for a repair of my front .bumper

Name: J**** D******
Date: 2022-09-05 18:08:42
Rating: 5
Comment: Amazing customer service and amazing body work I had a massive dent in my brand new Dodge Charger they perfectly matched the paint and removed the dents it looks like I just picked it up from the dealer.

Name: K**** M******
Date: 2022-09-02 16:14:05
Rating: 5
Comment: Great place. Friendly, attentive and I got my car back much quicker than I thought!

Name: S***** C*************
Date: 2022-09-02 15:03:01
Rating: 5
Comment: My car looks like new where they repaired damage from an accident. Everyone was really great and professional

Name: L**** S*****
Date: 2022-09-01 04:02:57
Rating: 5
Comment: The only place I trust to repair my cars needs. They guarantee all of their work. I would highly recommend Car Champions they are the best.

Name: D**** W***
Date: 2022-08-26 00:11:31
Rating: 5
Comment: Excellent service and turn around time

Name: S********** S*****
Date: 2022-08-14 05:09:12
Rating: 5
Comment: Have used them numerous times and they never disappoint.Customer service is above and beyond and the quality of work you just don’t find many places anymore.Professional color matching and attention to detail every time I’ve used them.Very proud to say that I am a happy customer who will always return and refer their services.

Name: J**** S******
Date: 2022-08-04 20:29:27
Rating: 5
Comment: Great collision repair shop. Thier work is detailed and really clean!

Name: C******** F*****
Date: 2022-08-02 05:19:48
Rating: 5
Comment: They repaired my front bumper and grill. I am very pleased with the work done. My car looks brand new! They even returned my car to me cleaned and detailed! I highly recommend Crash Champions to anyone needing repairs on their car.

Name: G****** E*******
Date: 2022-08-01 18:12:22
Rating: 5
Comment: First, I would highly recommend this location for anyone looking.Second, this team was professional, efficient, and very informative. My process throughout with this shop was spot on and I was able to receive my car before the original timeline for completion.Third, the transition from assessing my vehicle, the options available, and details of what was going to be completed on the vehicle was given with ease of mind that this team was experienced.Thanks for everything

Name: A*** D* L* T****
Date: 2022-07-31 01:41:54
Rating: 5
Comment: Best place for all youre car collision needs

Name: L*** M*********
Date: 2022-07-29 04:25:31
Rating: 5
Comment: Very good place to go for Body Repair. Better than any other place I tried before. We have older ♿ Van & they were great.

Name: R**** A*******
Date: 2022-07-25 16:27:51
Rating: 5
Comment: Great customer service and my car was beautifully done.

Name: o**** d*******
Date: 2022-07-21 17:17:18
Rating: 5
Comment: Expedient fix and return. Great job!

Name: M**** R******
Date: 2022-07-08 20:10:14
Rating: 5
Comment: The office staff was so efficient and kind about keeping us up to date. They made the paperwork that we had to deal with a breeze. The repair job on the van looks great!

Name: E******** C******
Date: 2022-07-05 13:19:19
Rating: 5
Comment: Crash Collision does top notch work on body damage. I am beyond happy on how our truck looks.I highly recommend Ben as your advisor. He is very honest and truthful about what’s realistic and what’s not! We had some extra work done paying out of pocket. He lead us in the right direction and stopped us from other things that weren’t worth it!I appreciate that a lot.We also had the insurance fix the major repair.I used to work in the car business- I can say I highly recommend Crash Collision!Give Kelly a call and she will get the process started for you! She’s terrific. 😄Five ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Name: N***** M******
Date: 2022-06-21 18:44:16
Rating: 5
Comment: Quick and easy process. My car was left like nothing happened, I am happy with the service

Name: M*** S****
Date: 2022-06-13 23:53:57
Rating: 5
Comment: Car looks great! Happy wife happy life! Thankyou

Name: V**** T******
Date: 2022-05-18 21:12:30
Rating: 5
Comment: I had a appointment arrived a little early was helped right away and everything was explained in detail was happy with my experience.

Name: P*** M****** S*
Date: 2022-03-20 01:16:54
Rating: 4
Comment: Wow what a wonderful 👍 job Lens Auto body did by repairing my front bumper on my 2020 STI. Thank you all for a job very well done.

Name: S**** B*****
Date: 2022-03-12 17:38:14
Rating: 5
Comment: Over the years, weve used Lens Auto Body several times (lots of teenage drivers.....) and EVERY time, we have been thoroughly impressed. Our most recent experience is no different. Our Aluminum bodies Ford Super Duty suffered damage to the R/R corner of the cab & the R/R bed side. Lens said that it might take up to a month to repair depending upon how quickly Ford could supply the parts. Throughout the process, Lens staff (Andy) stayed in text & phone communication, offering progress updates. The work was finished two weeks AHEAD of schedule and, as always, the workmanship is flawless. If you need auto body work done, you will not find a better shop than Lens Auto Body. Their crew of professionals will treat you like family and they will do the job correctly
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Name: L**** M****
Date: 2022-02-24 07:00:18
Rating: 4
Comment: Did a good job fixing the front end of our car.

Name: D** L**** J******
Date: 2022-01-23 03:58:07
Rating: 5
Comment: The best place to get your car repaired and they keep you in the loop from start to finish. Go see Kelly.

Name: P*** B******
Date: 2021-12-20 01:07:30
Rating: 5
Comment: Ive gone to these folks twice now, top notch job on body repairs. Andy is always friendly and informative on the process from start to finish.

Name: E**** L***********
Date: 2021-12-17 02:44:22
Rating: 5
Comment: Best Body Shop in San Diego County.Great staff. Professional at every level.

Name: J*** B (********
Date: 2021-11-07 21:10:28
Rating: 1
Comment: If youre not there with an insurance claim, then they dont want to talk to you

Name: A***** S***
Date: 2021-10-30 00:36:07
Rating: 5
Comment: Very friendly staff and great customer service. They got my car fix in no time.

Name: S***** B**** (*******
Date: 2021-10-23 11:08:16
Rating: 5
Comment: The car was totaled, so we didnt deal with them much this time. But weve used them since they opened & have always gotten great customer service and great repairs.

Name: L**** S******
Date: 2021-10-19 15:13:10
Rating: 5
Comment: Lens auto body is awesome at taking care of you! Tommy is the best!!

Name: N**** R****
Date: 2021-09-24 23:11:39
Rating: 5
Comment: Nothing but good things to say. Jeanne was very nice and communicated everything I needed to know. It took a bit longer than I thought it would (about 2 1/2 weeks) but its understandable with the amount of work needing to be done. Would definitely recommend.

Name: M*** H********
Date: 2021-08-23 23:41:29
Rating: 1
Comment: I brought my car into Len’s after hearing and reading so many positive reviews and was excited to finally get my car fixed after it was involved in a hit and run. The morning I brought my car in, I already felt like I was inconveniencing the blonde lady behind the desk. My car was quoted at 3 weeks, and it took 4 weeks to get it back. I was very understanding at first but every time I would call them to get updates (mind you, they were not calling me, I had to call them) they would tell me it would be just another day, which went on for a week. I finally got my car back a month later and it was making a noise it did not make prior to the accident. I notified Jeanne I would be taking it in for a second opinion and then I would drop it off. I dropped it off on a Thursday and was told it would be ready Monday at the latest. Again I don’t hear from them, so I call Monday morning. I’m told the parts have arrived and that it should be ready by the end of the day. At 4:30 I call them again and Jeanne says it should be ready by tomorrow morning. At this point when I speak with Jeanne I discuss my frustrations and she told me i shouldn’t be upset with them because it’s not their fault the car wasn’t making the noise when I picked it up (which it was). She then told me I am able to come pick up my car and have it repaired by someone else. I think it goes without saying that is awful customer service. There was no apologies, no sympathy. At this point she finally offers me a rental car but then back tracks and says she has to see if one is available. I asked why she didn’t offer that in the first place, apparently it isn’t something they typically offer. So they wait for you to be extremely frustrated before trying to make things right. I was more than understanding in the beginning of this, I told them it was fine it was taking more time, but having to bring it in a second time, and it’s taking them 3 days to fix a wheel baring is absurd. Do not take your car here.

Name: J***** M***** I*
Date: 2021-08-19 22:40:11
Rating: 5
Comment: The best

Name: m*** n*****
Date: 2021-08-14 17:59:19
Rating: 3
Comment: Just ok

Name: D**** L*****
Date: 2021-07-30 21:33:35
Rating: 5
Comment: They were very helpful. They did a great job in a timely manner.

Name: J***** D***
Date: 2021-05-11 17:13:50
Rating: 5
Comment: Always take care of me here, turns out people like to run into my truck. Especially when they are drunk. So Andy always puts my truck back together. Love these people... refuse to take my vehicles to a chain.

Name: T***** M*****
Date: 2021-04-30 00:13:19
Rating: 5
Comment: Great work putting my truck back together. I didnt think I would be getting it back. Looks like new
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Name: B***** H********
Date: 2021-03-21 22:27:03
Rating: 5
Comment: Awesome customer service Andy and Alex made sure my yukon was well taken care of thanks for the great work.

Name: t***** r******
Date: 2021-03-08 01:26:29
Rating: 1
Comment: They were not able to help me

Name: L**** L******
Date: 2021-03-04 21:05:52
Rating: 5
Comment: Easy to find dropped car off for repairs Wahoo! I will take about a week to fix the car !

Name: E*** W*****
Date: 2021-02-01 20:57:39
Rating: 5
Comment: Love these guys! Very sweet! Helpful and quick!

Name: K*** R*****
Date: 2021-01-28 02:39:08
Rating: 5
Comment: Andy has always given my family and I a wonderful experience everytime we get our vehicles repaired! He is very compassionate and honest with his work and services and always tries to get the most and best out for you and your vehicle! Would recommend this place just for his work!

Name: A** L****
Date: 2021-01-23 19:27:51
Rating: 4
Comment: I came for an estimate and they helped me immediately. Got a thorough quote and was outta there in 15 min.

Name: T** O*****
Date: 2020-12-14 04:57:25
Rating: 5
Comment: Not even 12 hours had passed from purchasing my truck when someone decided to hit an run my vehicle while I as at dinner. I was recommended Lens Auto Body by my insurance company. I didnt have alot of damage, but from start to finish these guys were great, got me taken care of quick an confidently. In an out in 4 days. If your looking to get cosmetic work done here I HIGHLY RECOMMEND LENS AUTO BODY . They did a outstanding job on the repair, cleaned and washed my truck I wasnt expecting that. They even gave me a small bottle of color matched paint which is great, because Ive noticed a couple of scratches that would be great for. Thanks again guys you did great!
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Name: R***
Date: 2020-11-09 15:28:02
Rating: 5
Comment: My Prius was rear-ended quite hard and I hit the car in front of me. Lens did an amazing and Prompt job! My 2016 looks like a 2022 Lol! Fabulous work done and the customer service with every single person I spoke to was absolutely superb. I’ll recommend to everyone!

Name: J** R********
Date: 2020-11-07 17:08:17
Rating: 5
Comment: They are great at doing what they do

Name: B***** M****
Date: 2020-10-23 22:09:06
Rating: 4
Comment: Thank you Andy for fixing my fender

Name: Y********
Date: 2020-09-09 01:46:17
Rating: 3
Comment: I came to this place thinking they’d get my car back to me in pre-collusion condition. Len’s had my car for two weeks fixing my pushed in front bumper. The days are passing and I get some communication during the two weeks. The day of completion comes around and I reach out early in the morning, but Kelly speaks to me telling me she’ll text me when my car is ready saying they had to reassemble it, clear codes, & detail it. I say okay cool I guess, but the day is passing and i’m at work. I get a text around 4 saying it’s ready, next day I go pick it up. I should’ve paid closer attention when I was there, but I was so excited having my car back. I later realize the front bumper and hood are not sitting flush, the bumper on both left and right side were poking out a bit and kept popping out. I notice a rough spot of paint on the left side bottom of my passenger door, I notice polisher marks on my hood and doors, I notice a really big scratch on my roof. I know things happen, but if you’re fixing people’s car don’t you think you should be a bit more careful? I get ahold of them, but since this is my only form of transportation and my work week was just starting, I had to wait a week to take it back. I got it back today and they fixed the front bumper and hood not sitting flush, they got somewhat rid of the rough spot on my door, and rid of the scratch, and also put on my aftermarket emblem even tho I forgot to bring it up. but ugh I don’t know man.. Why can’t you just be a bit more careful? Lol the bumper that was just freshly painted already has scuff marks after taking it back to YOU GUYS 😔 bruh i’m not going back at this point i’ll have to get the scuffs out by someone who actually cares what they’re doing with people’s cars. I’m happy and grateful I have my car back, but maybe just pay closer attention to detail! If you’re thinking of using Len’s just be careful and think twice about your options. This seemed like a good option for me because it’s 15 minutes from my house & Progressive suggested them 😔

Name: C*** D*******
Date: 2020-09-08 15:19:23
Rating: 5
Comment: Did an excellent job and had it done well ahead of schedule.

Name: S******** D********
Date: 2020-08-11 03:42:46
Rating: 5
Comment: Great people. Their still family owned too. Ask for Tommy he was great.

Name: A**** S****
Date: 2020-06-02 19:30:52
Rating: 5
Comment: Super nice. They do good work. If you have any concerns they dont hesitate to correct the problem. I had scratches more places then where the immediate damage was. They took care of them no problem.
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Name: B**** L***
Date: 2020-05-04 23:12:42
Rating: 5
Comment: Excellent repairs, affordable, completed when promised. The place to go for professional repair work for my 2015 Kia Forte.

Name: x*******
Date: 2020-04-06 22:42:25
Rating: 5
Comment: Great service ! Especially Andy and Tommy are really friendly and helpful! Thank you guys! I will highly recommend this shop for all your body work or mechanical issues!

Name: s**** R******
Date: 2020-03-31 23:07:53
Rating: 5
Comment: Took my Volvo S60 to Lens after being rear ended. I heard from several friends that they do superb work. And they did not lie!! Excellent customer service!! Tommy is amazing with handling everything including the rental process. My car looks gorgeous and is perfect once again. Thanks Tommy and Lens you all are the best!

Name: R****** A*****
Date: 2020-02-23 23:01:49
Rating: 5
Comment: Great job and got it done early.

Name: P*** R*******
Date: 2020-02-06 22:26:05
Rating: 4
Comment: Really confident hi end Auto body facility

Name: B******** R***
Date: 2020-01-31 21:55:54
Rating: 5
Comment: Excellent service and great work.

Name: D***** C****
Date: 2020-01-28 16:25:24
Rating: 5
Comment: Great work and helpful.

Name: J****** J******
Date: 2020-01-20 03:38:40
Rating: 5
Comment: Great customer service!

Name: J*** F****
Date: 2020-01-12 14:02:41
Rating: 5
Comment: Friendly. Helpful. Fair price. Impeccable Work. I highly recommend them.Ive used Lens 3 times now (both with insurance, and out-of-pocket), from minor cosmetic repairs (chipped hood from rock), damaged rear quarter panel (evil park garage pole...dam you evil parking garage pole), and suspension damage another time.On all occasions, their price was fair, their quality was high, and their time to finish the job(s) short. Add to that the convenience of having a rental car company attached to their building, and I wouldnt hesitate to use them again, should the need arise. Im about to used them a 4th time for some bumper repair.No one ever really wants to go for auto-body repair, but if you value your time, money, quality work, and want to be treated with respect, then Lens is by far the best shop Ive ever come across should you need their services. No lie or hyperbole here. I highly recommend them. Even if they are further away than is ideal, say down near San Diego, or up in the OC, take the drive and check them out.Oh, and if your an engineer, and appreciate proper work and training, know that these guys and gals have all the most up-to-date equipment and training to repair the newest cars with their sensors, electronics and modern safety equipment, that require proper calibration after an accident. Top rate. Not all shops can claim that. They invest in their people, and facilities, to insure they can handle anything, and do it right.

Name: D*****
Date: 2019-11-18 06:11:54
Rating: 4
Comment: Fast and friendly service. You really cant ask for anything more. My car was a total loss and they couldnt work on it but they diagnosed it quickly, were upfront and honest. Thats all anybody wants I think.

Name: J**** G*****
Date: 2019-11-17 20:45:17
Rating: 5
Comment: Best auto shop in Oceanside. They over communicated every step of the way. Tommy made sure my truck was ready in time for desert season!

Name: D* D******
Date: 2019-08-09 16:43:44
Rating: 2
Comment: I was rear ended in my Town and Country pretty bad. When I got it back it was brand new with perfectly matched paint. This happened twice in one year and both times it was repaired like new. THEN last year we took our 2010 Cadillac Wagon there and there mickey moused the replaced tail light. Was supposed to be new but they used a used one and glued it in. It came apart.

Name: K****** (*********
Date: 2019-04-02 18:34:32
Rating: 4
Comment: This is for Enterprise car rental right next door. Great place to rent cars and also friendly professional reps.

Name: D**** S*****
Date: 2019-01-15 19:50:38
Rating: 5
Comment: I dropped of my car to get repaired and was out of there with a rental within 15 minutes. I got my car back within 5 days. Dropped of the rental, my car and was out within 10 minutes. They did a good job on the car. I like the fact they have a rental car company on site. I would take my car here again.

Name: D**** W*****
Date: 2018-12-08 07:21:13
Rating: 4
Comment: Great service. Nice employees. Difficult to find in the dark.

Name: L*****
Date: 2018-09-07 17:28:23
Rating: 4
Comment: Excellent service. Quality work. Customer focused. Honor their commitments.

Name: C******* H******
Date: 2018-09-04 04:06:43
Rating: 1
Comment: Horrible! They are totally after the insurance companys money...yuck, they all seemed so slimy. Got an excellent job done in half the time for half the price at Maaco. I dont do crooks!

Name: A D
Date: 2018-08-03 02:17:28
Rating: 5
Comment: Got my car fixed here. Plus it was washed afterwards. :)

Name: M***** B******
Date: 2018-05-05 16:28:30
Rating: 1
Comment: This place is just bad.No attention to detail.Ive had to take my car back several times to fix what theyve missed. Piss poor attitude toward customers. If I had to describe the service it would be like fast food car repair, get the customer in, get them out. We dont care if its done right the first time.Its a bummer too I was really hoping it would be good.Id give 0 stars but its not an option.

Name: L****** D*******
Date: 2018-03-12 19:05:54
Rating: 5
Comment: Fantastic service! Tommy was the one in charge of my case. Everything was handled as quickly as the insurance company would allow. My car repair looks amazing! On top of that they even cleaned my car for me! The customer service was very friendly and straight forward. Any question I had they were able to anwser even regarding the insurance company process. Im 100% satisfied and will recommend people I know to go with Lens. Thankyou!

Name: D**** H*****
Date: 2018-02-24 15:25:32
Rating: 5
Comment: Great service, friendly, professional staff and good location.

Name: J***** N*****
Date: 2018-01-26 10:08:45
Rating: 1
Comment: Tried to gouge me on a bumper repair. Wanted 3500$ so I went to macco up the street and got the work done for under 1000$. when I asked why the cost difference they said because they can get away with overcharging insurance companies... shameless and shady.

Name: L**** H******
Date: 2017-11-05 23:29:34
Rating: 5
Comment: Great repair shop

Name: R****** G*****
Date: 2017-10-01 15:31:51
Rating: 5
Comment: Great Service and Great work!

Name: B******** D*******
Date: 2017-09-08 21:26:49
Rating: 5
Comment: Very professional and fast. Fixed my car quickly and you cant even tell there was any damage. Highly recommend. Staff was also very friendly!

Name: P*** R******
Date: 2017-09-07 22:24:51
Rating: 5
Comment: Great facility with Enterprise right next door. They did an awesome repair job, plus detailed my vehicle!

Name: B**** B********
Date: 2017-06-03 00:54:59
Rating: 5
Comment: Excellent place for expert body repairs

Name: M***** D******
Date: 2017-05-15 07:06:10
Rating: 5
Comment: The staff are very friendly and courteous. Tommy Young is great!

Name: N***** C*****
Date: 2017-04-18 17:42:52
Rating: 2
Comment: Their customer service leaves a lot to be desired, as the lady who answered the phone was quite rude. I might come back to them but only if I cant get better service somewhere else.

Name: A** D****
Date: 2017-02-12 07:04:49
Rating: 5
Comment: They did an amazing job on my Jeep Patriot after being in a head on collision! Looks even better than before! Great on timing! I got it back in two weeks like I was told and I also had a great experience with Enterprise next door! Definitely recommend this place!

Name: C**** O*****
Date: 2017-02-01 18:46:47
Rating: 5
Comment: Awesome, full service. Specializing in Auto body.

Name: E*** T*****
Date: 2016-11-27 20:53:05
Rating: 5
Comment: I dont know why these guys have anything less than 5 stars. I experienced nothing but fast friendly service. They did above and beyond what I expected for my Corolla

Name: A**** A******
Date: 2016-08-09 06:34:20
Rating: 4
Comment: I was in and out. They couldve did a little better job wiping down the inside but I was satisfied. They also have a coupon for 3 dollars off and all you need to do is show them your phone and they will except it.

Name: J***** P*****
Date: 2015-10-27 04:02:30
Rating: 2
Comment: They lied to me on time time length for my truck repair. i turned in my truck on a monday i was told i should get back by next Wednesday it is now a second monday and i still dontt get back yet.

Name: b**** e******************
Date: 2015-09-24 15:25:11
Rating: 1
Comment: They worked on some body damage to a door and overcharged my battery during the repair process and cracked it. They gave me the car back as completed with the broken battery. They wont work with me because they said battery was too old anyway. I wont bring them any business in the future.I just washed the car and discovered the overspray from front end of car to rear. Who checks their work?

Name: J**** M******
Date: 2015-03-27 23:54:07
Rating: 2
Comment: No attention to detail in this place. The lines on my Scion FRS front bumper and driver side fender after replacement were terrible. There were missing clips and they forgot to order a bracket that held my bumper in place under the headlight. I was told Id have my car in a week and its been 2 weeks and theyre still working on it. All this could have been avoided if someone would have been paying attention to their work.

Name: R***** E*****
Date: 2014-10-12 00:27:51
Rating: 5
Comment: They performed excellent work on my Camry.At the lowest price from two different insurance Co.Very professional,they even had my rental car paid for which is in the same building by the insurance Co..Paper work was minimum .i would definitly go back again

Name: K***** K*****
Date: 2014-07-23 23:56:54
Rating: 5
Comment: I just got my wifes vehicle back today from Lens Auto Body. I must say It looks absolutely AMAZING. The vehicle was hit in a parking lot on base and the entire rear passenger side quarter panel had been crushed in. It looked awful. The staff was very nice and helpful and the work they did to the vehicle was absolutely amazing. They had it a week due to the amount of work that needed to be done and replaced but I am very happy with the results. I will be referring all my friends to the shop.Endri

Name: H***** P*****
Date: 2013-10-24 15:38:16
Rating: 5
Comment: I called in needing an inspection for my insurance company and left shortly thereafter to Lens auto body. I was in and out very quickly and didnt need to wait around for a quote.Initially I was skeptical on account of the very low reviews here and made me nervous my car would be impounded or something because one of the head lights was broken. It turned out just fine and drove there and back in less than half an hour including the service.

Name: J*** W*******
Date: 2012-09-17 05:23:42
Rating: 2
Comment: Consumer Beware!! I am very disappointed with Lens Auto body. My wife took our Minivan to Lens after her accident to have it repaired. We got the Minivan back and took it for a test drive and the vehicle jerks to the left hard and is unsafe to drive. This is very unsafe for my wife driving our four children around town. Lens stated they can only align our vehicle on one side and they will not do a full alignment. I am going to have to sue them & file compliant with the BAR to get the repairs done.

Name: J**** A****
Date: 2012-04-13 05:56:18
Rating: 1
Comment: I agree with Dans statements...I took my car in, a very well kept sportscar...they should have taken it as an honor to do work to my car..but that wench behind the desk walked around my car and kept saying Not interested Were too busy to do these minor repairs she was a real b$%^! I wish I could give NEGATIVE stars...just jerks..on my way home everyday I look to my right and I give them the finger as I drive by...

Name: A*** D******
Date: 2011-06-17 15:29:11
Rating: 5
Comment: I have had to use Lens Autobody on two (2) separate occasions and both were great! Good communications skills by the whole team, and great work also.