CrashMasters Computer, Phone & Tablet Repair in Muskegon


Phone: +1 231-773-7673
Opening hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:12–6PM
  • Sunday:Closed
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4.7 (199 comments)

Review №1


Absolutely the worst nightmare Ive ever faced with customer service. They repeatedly told me they would fix my phone, but they would never have it even started when I showed up to retrieve it. This happened FIVE TIMES IN A ROW!! I live 45m away... this is unacceptable. When you tell someone youll have the phone fixed by tuesday at 9am, you shouldnt look at them dumbfounded when they show up at 2pm and then tell them they can call the guy in to start to look at your phone, but he wont make it for two hours.Each time they tried to play it off like its not their fault, but each time they promised up and down they would for sure have it done by a certain date and time, only to have failed to even look at it by that time. I even called ahead to confirm they had it done, and they still assured me they would take care of it immediately, only to have not even started when I showed up three days later.I would rate them -5 stars is possible. AVOID AT ALL COSTS! This place cost me more in gas money than the phone was worth, and a dozen hours of driving for squat. I wish I had grounds to sue.

Review №2


Justin and Bre were amazing repairing my relic of an iPhone for my son. Needed a whole new screen and they took care of it in 20 minutes. Fantastic customer service!! Highly recommend this place if you need anything fixed!

Review №3


They were a life saver! I am a small business owner and am on the road a lot. My phone (IPhone Xs) is very important to my business. So when it was dropped and screen spider webbed, I needed it fixed fast. They were the closest to me, so I went in and they had it fixed in 20 min. I did not know of them before today, but with this service they have a customer for life. They had my back and kept my business going.

Review №4


I had a horrible crack on my screen and milk inside my phone from my kiddos. They fixed not only my screen, but cleaned everything inside making it look and feel like a brand new phone. Very affordable prices! I very highly recommend CrashMasters!!

Review №5


I am beyond thrilled with Crash Masters on Sherman. I had purchased a new computer. In the process of moving documents from the old to new computer, I contaminated my Family Tree/Genealogy files. Lots of things I did wrong, but Crash Masters was able to go back and retrieve the original files. Over 30 years of work saved. I’m so happy I could cry. There cost was reasonable, and to be honest I would have paid a lot more to get those file back.

Review №6


Thought I had a charging port problem. Phone wouldn’t charge had to play with the charger cord. Took the phone in five minutes later everything is fixed. Very knowledgeable very friendly staff saved me $100. You guys are awesome

Review №7


Bre and other staff were more than happy in bringing my iphone back to life. From fixing the water damage, cracked camera lens, and whatever other internal parts they replaced, everything was done to get the phone back to new again. Very happy with the service they provide and will definitely go back with future tech issues.

Review №8


I absolutely love the service I received. I spoke with a woman named Brea and she not only handed the broken phone, but communication was on point. I certainly wouldnt recommend anyone other than this place. There work is amazing and pricing is great. Thank you CrashMasters!!!😊

Review №9


I have used Crash Masters 3 times now and every time I have the best service possible. The staff are very professional and knowledgeable. I will never go anywhere else. Thanks for everything you do! You guys rock!!

Review №10


I needed a screen repair for my Samsung Galaxy A12 done same day, everywhere else would have needed to order the screen (older phone makes sense not in stock) however I use my phone for work duties and could not wait. Crashmasters had a screen in stock and fixed my phone up good with a new frame included. Friendly service and my phone looks awesome. Thank you again crashmasters.

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