Credit Union ONE in Westland
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Location on the map
Westland, Wayne County, Michigan, US
Site: https://www.cuone.org/
- Monday:10AM–5PM
- Tuesday:10AM–5PM
- Wednesday:10AM–5PM
- Thursday:10AM–5PM
- Friday:9AM–6PM
- Saturday:10AM–12:30PM
- Sunday:Closed
Credit Union ONE in other cities:
Great customer service. Everyone is really nice. Aaron is wonderful. He has been helping my husband and I. Wont bank anywhere else.
The only place I have ever dealt with that actually puts a 10 day hold prior to issuing payoff paperwork when paying with a cashiers or certified check. Really? Isnt that the point of getting certified funds to pay an account off? Never do business here. Find another credit union.
Their ATM just stole my money. It says it withdrew the money on my receipt and statement, but no cash came out. I just spent like 20 minutes trying to mess with it.
Really sucks we can only make a check deposit after hours at the ATM. I only have cash!!! Not checks. Very unhappy.
Had them deposit my money in someone else’s account twice! Always check to make sure YOUR RECEIPT has YOUR ACCOUNT number on it!
I really do not like this location. I prefer the Ferndale branch over this one any day. The tellers are sometimes a bit snobby, FORGETFUL,incompetent, and lets not forget SLOW.
Even Though The Systems Are Down The Manager Was Very Helpful To Go With Me To The ATM And Deposit My Check. Thank You !!
Nice location, nice people, all my experiences have been great at this location. Except for the atm machine being down on a few occasions.
ATM down alot, just use one across street at 7-11. No fee. All employees are really nice.
I arrived yesterday afternoon to the ATM which was disabled. I had to drive all the way to Farmington to reach the next closest ATM.
ATM is ALWAYS down or is unable to give cash. Super inconvenient!!
Trash credit union...they treat ppl very badly--Ive seen it, and Ive experienced it...and I will be very happy when Im done dealing with them.
In and out fast service and the people super friendly love it.
Seems like systems and the amt are down more than they are up running.
Ive always had a good experience at this branch
Looks like their web site has been hacked
Yvette Is The BEST. Very Helpful. 😊
Everyone is very friendly, in and out
Easy and Great Service
Communication was poor
Quite pleasant.
Excellent service
Total reviews rating 3.3
32 Reviews for Credit Union ONE 2023:
Review №1
2022-01-08Ive been with C U One for over 30 years and its been a great relationship. I like the upgraded online banking app. Its easy to navigate. Westland Branch employees are easy to work with, theyre knowledgeable and helpful.
Review №2
2021-12-22STAY AWAY!! I have a business account and personal account with this credit Union. It’s been one issue after the next for me here. It all started when I was making payments out of my business account for work related expenses - apparently this credit union only allows for 2k$ per day to be spent on the card after which point all other transactions are declined. That’s cool. But I RUN A BUSINESS and frequently need to spend more than that on card for supplies!! Next issue was when I reached out to apply for a mortgage- I called and spoke with a guy who handles loans for them. We spoke once , he sent over an email then disappeared… I have an 800 credit score and no debt. I would assume you would want my business. So I called the 800 number and complained about being ghosted by them. He immediately called me back and gave me an attitude like he had just been reprimanded by his bosses.And my most recent issue with this bank is the Westland location - who ever runs that branch should be ashamed of themselves totally sloppy and unprofessional- the lobby is still closed due to covid and “ understaffing “ issues. It’s been 2 years. Either close the branch or get back to work.
Review №3
2021-03-07I have been with this credit union for over 10 years and I am very disappointed in how we were treated recently.I have switched to another place a bank this time. I would never recommend Credit Union One. Think twice before you do. They screwed us on a fraud causing us thousands of dollars. They are not helpful at all especially the Westland Branch.
Review №4
2019-02-04I am so disappointed with their services. With direct deposit, you cant see what your amout is until the day of, when your deposit is posted the day before pay day. They limit services on transfers. They charge a ten dollar maintenance fee on your accounts. Theyre just terrible. Gotta find a better credit union😞 I couldnt even make a cash deposit at their ATM😩
Review №5
2019-04-05Great credit union! They only get 4 stars because they dont have many ATMs that offer cash deposit or withdrawals. People dont always have time to stop in the branch which is why ATMs exist. Other than that, its a great credit union that offers many benefits to its members.
Review №6
2019-05-14If youre looking to go to this ATM on a Friday afternoon, its likely out of cash. But I do like the new ATM card feeder. Feels more secure than most ATM card readers.
Review №7
2015-08-18Online banking is difficult to use and minimalistic, no card given to access my account to deposit through ATM after hours (made banking with this CU difficult as I work).Sat on hold for 30 minutes to spend 2 minutes getting loan payoff info.Will not be banking here again.
Review №8
2015-06-19This is not in reference to any particular location but Credit Union One in general. I live in Ohio and this is where they financed my camper that I bought in the Detroit area. I love the camper but HATE dealing with this bank. Everything is a headache with them. The website sucks. I have a hard time paying my bill every month because the website is down or not working correctly. Customer service is absolutely horrendous. I wish they would sell my loan.
Review №9
2021-12-22It’s 2022. How come we can’t deposit cash in the Westland branch ATM?
Review №10
2022-08-14ATM constantly not working !