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Phone: +1 269-441-1900
Site: https://ctimechanical.com/
Opening hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
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Total reviews rating 4.9

199 Reviews for CTI Mechanical 2023:

Review №1

2022-05-19

Excellent experience! The men arrived on time and were very friendly. All workers gladly wore masks, correctly, for the duration of installation (per my request) without needing reminders, which was amazing! I’m very impressed with the care they took to place drop clothes down to insure they didn’t track mud and dirt throughout my home. They even took the time to clean the area in which my furnace was installed. They also helped me reset my Nest thermostat to insure everything was working properly. I will definitely recommend CTI.

Review №2

2022-01-31

Excellent customer service, excellent installers. Very professional left my house very clean would highly recommend CTI. My family was with no heat for a week. Other companies would not install right away wanted me to wait a month or longer. CTI came out on Thursday gave me an estimate and installed it on Friday awesome company

Review №3

2022-03-01

Received text to know when they were coming. The Tech was so helpful by explaining several items and he was extremely knowledgeable.The professionalism was stellar and I will definitely use CTI for all my HVAC needs!Thanks Evan for checking on my warranty for the parts.This furnace has given me fits since it was installed five years ago.

Review №4

2022-05-20

UPDATE...They came back and installed the A/C unit sooner than expected. We have never had such amazing service from any business like weve had from CTI. Professional, great price, friendly, timely, and totally clean up everything! A real breath of fresh air. Thank you again!Called in the morning and they came out hours later. Bad news for us but they are so professional and definitely will be having them replace our furnace now. A+ for sure!Now to finish this review. CTI is one amazing company! Weve had many service companies to our homes over the years, BUT CTI is by far the best.Every person we talked to was friendly, professional and so accommodating.Called on a Wednesday and had a new system installed the next day and it was the coldest week of the winter. Shout out to Kevin, Jack, Ben and the amazing 5 young men who sat in our crawl space all day hooking it up. We so appreciate you all! Thank you thank you!!!!

Review №5

2022-07-07

No one would work on my wall Mount AC but they knew all about them. I’m in the army have a wall Mount on the front of my 18 wheeler trailer and no issue of coming to help me out! Thanks 100% and glad you could diagnose the issue!

Review №6

2022-08-04

Great experience!! They got our ac fixed quickly and were very nice and told us what was happening along the way! Definitely recommend using them!!

Review №7

2022-01-13

Best customer service ever! Technicians were very respectful, knowledgeable and clean. We will be recommending to friends and family. Furnace died on Monday and had new one installed on Wednesday. Thats what we call great customer service.

Review №8

2022-01-27

CTI Mechanical was great from Alicia on the phone to initial inspection by Cody, quote by Jack and installation by Dave and Josh. Everyone was pleasant, professional and experienced. Thank you all so much for the quick and expert response. My home is heated and I am worry free.Sandra Bryant

Review №9

2022-02-16

CTI is awesome! My elderly mother was unaware that her fuel oil furnace had run out of oil during the night. When the oil was replaced she needed a technician to bleed the oil line and service her furnace but Battle Creek has almost no one that services oil furnaces. After calling a number of the most popular heating/HVAC companies in Battle Creek and Kalamazoo, I located CTI Mechanical on the internet. The were unbelievable! Within 2 hours a technician was at my mothers home, even prior to the delivery of the oil. He confirmed that the problem was that she was out of oil and returned immediately following the oil delivery. He ultimately got the furnace running and serviced the unit for her. She is planning to relocate in the near future but we will use CTI regardless of her location in the area. They are a great example of good business and great customer service.

Review №10

2022-06-16

This is truly one of the best contractors I have EVER worked with! Ive known the owners for some time now, but this is the first major work their company has done for us. ALL the fellows who came to work on our new HVAC system along with everyone in the office were all very professional, extremely courteous and respectful of us and our home. What else do you need? Would I recommend them? Absolutely! Top Drawer service and top quality associates! Let them take care of your heating and cooling needs and you WONT be disappointed! Heck yeah, Ill give them an endorsement!