Outdoor seating
Yes
Culvers in Rochester
Categories
Location on the map
Rochester, Oakland County, Michigan, US
Service options
Kerbside pickup
Yes
Drive-through
Yes
Takeaway
Yes
Dine-in
Yes
Delivery
No
Highlights
Great dessert
Yes
Popular for
Lunch
Yes
Dinner
Yes
Solo dining
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible seating
Yes
Wheelchair-accessible toilet
Yes
Offerings
Coffee
Yes
Comfort food
Yes
Kids' menu
Yes
Quick bite
Yes
Dining options
Lunch
Yes
Dinner
Yes
Counter service
Yes
Dessert
Yes
Seating
Yes
Amenities
Good for kids
Yes
High chairs
Yes
Toilets
Yes
Wi-Fi
Yes
Atmosphere
Casual
Yes
Crowd
Family friendly
Yes
Groups
Yes
LGBTQ+ friendly
Yes
Tourists
Yes
University students
Yes
Payments
Debit cards
Yes
NFC mobile payments
Yes
Phone: +1 248-293-2200
Site: http://www.culvers.com/restauran...
Site: http://www.culvers.com/restauran...
Opening hours
- Monday:10:30AM–10PM
- Tuesday:10:30AM–10PM
- Wednesday:10:30AM–10PM
- Thursday:10:30AM–10PM
- Friday:10:30AM–10PM
- Saturday:10:30AM–10PM
- Sunday:10:30AM–10PM
Culvers in other cities:
Comments (199)
Burgers are some of the best fast food has to offer. The cheese curds are the #1 fast food appetiser, but their concrete mixer is the best! I havent had one in a few years. We met after a HS lacrosse game and had a Peanut Butter cup/peanut butter sauce and it was the single greatest dessert I have had in quite some time!!The two guys at the drive-thru were funny and very helpful in helping me pick out my CM options.. 5-star for sure
Worst experience at a Culver’s location ever. Ordered a cashew chicken salad which by the way tool forever to come. This is the worst salad ever, mostly lettuce which seemed old and mushy, literally 3 tiny pieces or chicken and about 5 cashews. I brought it up to the assistant manager Brittani, she said she was going to redo it, came back and told me this is how it is and she won’t do anything about it. I asked for a full refund she just threw it right on the garbage in front of my face. Worst location ever if you’re around drive a little further to the Lake Orion - Auburn Hills location where they actually take customers as a priority and you can get a real salad. Won’t come back here again.
I had the veggie burger, so I met my daily intake of veggies. It was very good, I wished that it had crispy edges. I would order it again, but it pales to the butter burger & fried cod.
The burger was really good. So was the ice cream. The fries could have used a little more salt. Good service.
The burger and fries were fresh. Service was good and the atmosphere felt nice.
The Rochester Hills Culvers has perfected drive thru service - its almost unbelievable to see such a line of cars move so smoothly. And its worth the 10-15 minute wait for this deliciousness. I recommend the buffalo tenders with bbq and/or Wisconsin cheese dipping sauce for the win!
Great Service! Fast Friendly Fantastic! Manager helped us correct our order and made oie day !!!!Will definitely come back !!
Food was fresh, and tasty. Cashier and the rest of the staff was very friendly. Recommended!
Great customer service. Very clean. I received my food in a timely manner
Christiana is very disrespectful. It was around 9pm. My friend and myself wanted to see if the inside was still open. I didn’t get a chance to open the door and she slammed the door our faces and shake her head. She did not say anything or nothing about the inside being closed. She just had a attention basically. The door literally says open until 10pm. They should be more clear with there closing times of the inside.
Was visiting this area and was thoroughly impressed with this Culvers location. Our large order was filled to perfection in prime time 5:45 pm... and so quickly. . Great work - Thank you!!!
Ehhh... Not my favorite culvers around Michigan. The staff gave me a onion ring with only 4 rings one time, the cashiers are kinda standoffish but the food is good
Always good, fresh food. Remember, its not fast-food, it takes a few minutes to get your food after you order. Even in the drive-thru.
Manager ( I assume) went beyound duties to try and retrieve my credit card that fell btwn the booth....we tried for awhile...never able to get it put A+ 4 effort and time. Food wad awesome also...we had shrimp and cod dinners.
The food is amazing but the customer service is $)@% the employee sawyer gave me attitude and was pressuring me when i was ordering
Always provide incredible service despite being one of the busiest Culvers Ive seen. Never had a bad experience at this location.
This location seems on a downward spiral. Todays cod sandwich came with brown liquifying lettuce shreds. Worse yet, I did not see the disgusting rotted vegetable until mid-way through it. The line @ 12:20 was slow at the drive through. There were 9 vehicles and moved very slowly. No friendliness as the 2 at the window were conversing an uninterest in the transaction. Please note, the franchise owner contacted me & provided a certificate for a new sandwich. It was the best Ive ever enjoyed! Buttery toasted bun, hot filet & great toppings. Ill hope this, or somewhere in between will be the norm. Appreciate the care.
Food is good, service is blah. I think more staff training is a must. They dont seem very knowledgeable about the menu which makes the ordering process longer. They are nice when taking your order and bringing your food.My original review was when this place was new. They have since hired more staff and has become a staple during the pandemic. Prices didnt seem to change, nor did the menu. With the exception of the buffalo tenders being off the menu, its a pretty solid place that I frequent.
The staff was super polite and friendly. Our food was delivered quickly and was very hot and fresh.
My mom and I were looking for something that was open and we drove through to Culver’s thinking they were open. We just wanted a hamburger and we got to the menu at the drive through and instead of saying how can we help you we were greeted with hi we are closed we changed our hours so goodnight. Like ok thanks for letting us know when we were literally in line!! So disappointed in this because the communication of hours wasn’t clear and to just be so dismissive made us mad. Great place but the communication needs to be clearer about hours so someone doesn’t end up like how we did mad and hungry ☹️☹️☹️
Manager Ryan really took care of me! Was really disappointed in the wait time for my food but he made sure I was taken care of
Worst experience ever. Went there on 12/20/18 around 2pm. Place our order, she reads it back to us and its wrong, we correct it and she reads it back to us and its still wrong. We finally have it correct (or so we thought). We were wondering why it took so long to take our order and where our food was and one of cooks comes out with a question on our order. IT STILL WAS NOT CORRECT!!! I have him correct it and write it down on the receipt. Our food finally comes out and my order is still NOT correct!!! I ended up choking down what I did NOT order. I am so disgusted by the slowness and ineptness of this staff. This is the worst Culvers I have ever been to. Save your time and money and go somewhere else.
The burgers there are great I got myself a Culver butter burger with cheese and this is a small fry. The employees for great!!!!
Best burger ever from fast food, phenomenal shakes and friendly staff 10/10
My family and I love this restaurant! The food is delicious and the staff are always super friendly. One Friday, I placed an order online and picked it up (I love that they now have online ordering!). When I got home, I realized my gluten-free bun burger was missing. I was tired and hungry after teaching karate classes all day, so I called in hopes they would make it right. Since I didnt want to drive back, the employee offered to send a coupon in the mail. I was heavily disappointed, so the owner got on, and said she would have her daughter drop off my order. I was so pleased that she would do this! I appreciate a business that is willing to go out of the way to make a mistake right.
The walleye dinner was terrible. The crust was oily and mushy on the bottom. The grease was sickening. The roll was hard and dry.
Always true to their hours, have never had an order missing items/messed up. Curbside is timely. No complaints here.
Great experienceGreat food!
Great to see veteran parking! Good job culvers!Great upscale fast food restaurant. They bring your food to your table. Excellent staff. Very friendly. Nice interior. We will be back.
Good food quick. Friendly polite service. It was amazing seeing a restaurant with so many employees to provide customer service. It was a great experience.
When I went our group sat inside. The food was good. Some people may think its pricey for a fast food place, but this is better than a McDonalds experience. The employees work really hard. Of youre dining in they bring your food to the table. There werent many indoor guests, but the line for the drive thru was unending. Since they make all their food it takes a little time and the counter workers were bringing out orders one after another.
I wish I could give more than 5 stars! This location is amazing. Makenzie is an amazing worker a deserves a raise. My order got lost and she was more than accommodating and came out in the cold/rain to ask if they could give me a complimentary hot fudge Sunday for my order being lost. She apologized on their behalf and was such a nice person. She truly made my day better just how nice and kind she was I really appreciated her! I wish I could give a 100 star review for her. The rest of the staff is also always kind and nice as well! Love this location
Excellent place to grab a delicious burger. Very comparable to in n out and thats big. Highly recommend
Curdside was a disaster. Despite ordering ahead and scheduling a pick up time, countless drive thru customers were helped before us. We ended up getting our food over 20 minutes after our pick up time and had to call as they had ignored our check-in. During that time probably 10-15 cars came and went through the drive through and a huge order that came through curdside someone got their order ten minutes before us... after arriving ten minutes after us. The employee lied and blamed it on short staffing (not the way they were prioritizing as customers were obviously moving). Awful experience, wont be going to this location again.... terrible, terrible management. Employees outside vaping, high school kids going out with super soakers, and abysmally long wait times.
The staff was kind, and the service was quick. The butter burger tasted good.
One of the few fast food restaurants we go to. More like the 50s burger and malt shop than McD. Bigger menu, great custards. I like the pot roast dinner. Veggie side is nothing special but it fills the spot.
Bumped up to 5 stars. The food is always high quality fast food. Love the Reuben, Butter Burger, Onion Rings, Cheese Curds, and of course Custard. BUT...5 stars for not shutting down the drive thru at closing time, but serving all cars in line for another 15 minutes past close. That blessed us tonight. Thank you!
Very good food. Well prepared. Visited yesterday. Had to use drive through. They have same problem with help as everywhere else. Curbside was very efficient.
Used the BOGO coupon and got 2 butter burgers. Love the root beer and ice cream. Quick, fast and good.
Culvers is so good. You can taste how fresh the food is and their customer service is amazing. Havent had a bad experience yet! Their cheese curds with marinara sauce is unmatched in flavor
This Culvers location is terrible! When we got food here a few weeks ago, they completely messed up our order. Our burgers were burnt, my husbands burger had no toppings (no indication we didnt want any), and they forgot our cheese curds. When we came into the store to get a refund, the general manager didnt even acknowledge us even though she was standing right in front of us. If you want Culvers, I would suggest going to another location.***EDIT*** I already did contact Culvers customer support. The response from the store general manager was a joke. She was not very professional in the emails, and then didnt say a word to my husband or I when we came in to get the refund. Im just glad I got my money back. Honestly, she should have offered to remake our meal right there when we came in to get a refund, but she didnt. There were numerous ways to handle this situation to show that guest retention is key. However, that was not done at all.
My wife likes the burgers, my grandson the chicken strips. I like the shrimp and the Custard. Go and enjoyHow much did I spend, to much for three people. What happen to the $5 lunch??
I love this place the food always 💯 great 👍
The food was good and nice and hot. Staff was friendly
Never had a bad experience here. Excellent service every time.
Very good foos,I enjoyed their potatoes!
Their food quality is simply better than any other fast food chain. And the customer service is outstanding.Most of the time, they have very long lines at drive thru. To save time, order in the lobby. They will bring food to your car.
Had fish sandwich- was a yummy real fish with a flaky coatingLoved my meal- will be back again
Im a loyal customer of this Culvers in Rochester since opening. Lately Ive been real disappointed in the quality if the food, and the professionalism and friendliness of the crew. My recent visit was horrible! I was given shakes with lids that didnt have holes for the straw to drink through and that were also filled so much they were leaking from underneath the top. And ice cream cones that was handed to me dripping down the sides onto the floor. I was disappointed that I would be given that! I hope they get it together! Really loved going but since this is the third issue Ive had, I believe its time for a break!
Fresh & Hot ....made to order food...always worth the wait!
I asked twice for 2 orders of fries with my veggie burger. They made me pay for 2 and forgot to give me the other. Bad staff and bad drive thru
I went through the drive thru and ordered a pop and hot fudge Sunday with extra hot fudge. They gave it to my. I drove to Borden Park and wanted to sit there and eat it. There wasn’t a spoon in my bag. Also there wasn’t hardly any hot fudge. I called to complain. The gild that answered talked to me like I’m stupid. All she kept saying is they can’t give me a refund because I got my Sunday. I know I paid for extra hot fudge and didn’t get it. Also I asked her how was I supposed to eat it with out a spoon. She never answered! I will never go back there again!!! I would do 0 stars if I could!!!
Had the fish dinner, always tasty. Nice people too
Food was good. Price is a little high. Really rough waiting times. 18 mins for 1 deluxe and 1 cheeseburger. Drive thru only had 1 car ahead of me. People behind me got their food before I did. Really confusing.
The li e to place order went quickly, however the order taker was preoccupied and gave us the wrong order number, thus the wrong order. I had to go in to get it resolved. The woman who help to resolve km ve the pool problem and every thing was fine in the end. The food was good and the place was very clean. Its a very busy place.
Very disappointed with my experience on 3/15 around 8 at night. First off the staff was just goofing around and laughing while I was paying for my order. The cashier asked for something and the person responded with I cant right now I need a second , she needed the second to stop laughing. Then I waited for 23 minutes while cars that ordered after me drove off. When my food finally arrived the person who brought it out to me had my concrete mixers in between her arm and chest and the fabric from her coat was practically in our desserts. She assured me that everything was there so I regretfully didnt check because when I returned home my order was missing an item that was paid for. My wifes burger was cold to the touch. The the burger patty itself looked like it had been laying around for a while and the cheese and bun were ice cold. My burger was mediocre at best far from what I expect from Culvers at least the cheese was melted on my burger. If I could give this experience zero stars I would.
Waited 30 mins for one sandwich after the people on both sides of us got their food, asked a worker who said ours was coming next, and then after that 30 minutes called and was told they couldnt find our number on the car. Three workers looked at our number to give the other people their food! We just left because we couldnt wait another 30 mins for one sandwich, so gave them money for nothing. Lady at the window was nice but this place is trash.
My wife and I have loved Culvers for years but now we have started loving their Curdside Pickup. Everything we have tried has been excellent. We had the Cod dinner this time.
Finally made our first and now second visits to a Culvers- Rochester... we decided on drive through both days at 4:00 and enjoyed on 3 meals 10 piece shrimp and 2 cod ,dinners. Walleye must be popular OUT both visits [Walleye sold out] same taped sign?Lets stock up on Walleye! We had to wait both times and the wait after ordering, was okay not even 5 minutes. The staff taking and then bringing our meals out to parking lot were all very very nice. All seemed [masks] to have a smile and enjoyed the job.Note: the long lines at drive-thru move quick and food worth waiting for!Enjoy
It is a nice place and really good food but im only giving it 4 stars because the food can take a long time to be ready and its a bit overpriced.
Always friendly service. My kids love it!
It was really good!! It was my 1st time ordering a burger from there, but it wasnt what I expected, then I realized it was because I ordered the wrong thing lol. The only problem I had, being the germaphobe that I am, is the same person that was handling the money, was handling the food, bags, napkins, and that should never happen. The cashier shouldnt be touching anything other than the money, unless theyre going to be changing gloves in between....especially now.
Get the spicy chicken sandwich the food is always fresh and steaming it’s a beauty of a business keep coming back for more!
It was my first time going there. I had a burger snack pack. Fries: crinkle cut not too thick or thin, could have been a little crispier. Salt was just enough. Bonus: they were hot! 😁 Burger: yum! Juicy with a hint of char. Veggies were crisp, the pickles were awesome! Price was good, service was also good. Actual score is 4 1/2 stars.
A family favorite! Kids meals come with a free cup of fresh custard.
This location NEVER gets my takeout burger order correct. When I ordered today, I finally mentioned the issue and asked that they please fulfill it correctly. They did not. It was missing mustard and ketchup. Argh! How difficult can it be?
Culver’s is Culver’s you know? What made this place stand out, at least the night we were there (Thursday 8-13-20), was the crew of excellent young workers, all young women I believe, who who were working the outdoor seating area. They were so nice! Energetic, helpful and sweet. Makes me think they have a good boss, or they just like working there...or both. Thanks!
Food is good and the custard is as well, but the food is overpriced in my opinion.
This place is the best. Especially during the pointless Michigan lockdowns. They perfected the drive-thru experience and maintained the great quality their food has always been. And now, with the lockdown lifted (for who knows how long), I’m glad to be back inside their clean dining rooms with their friendly staff!
Amazing quick food with great service
Amazing homemade burgers and staff is very friendly highly recommend was my 1st time there and I ordered 3 hamburgers and 5 to go they were that delicious theyre made never frozen always fresh I would also compare it to in-and-out
Always fresh. Even though the line might be long it doesnt take very long at all! Fast and friendly service always and my order has never been messed up! Great food too!
Good but high! I ordered the 6 piece butterfly shrimp with fries. Instead of a coke I got a vanilla shake, 11 bucks...and that was the basket, not the meal. Granted I made a change but yikes! The shrimp was good, just fried, nice size. Fries were alright, just fried. The shake which was what I wanted was good...not better than McDonalds but good. The service was great, theyre really nice and theres a lot of food options. But honestly, I could have got a smothered pork chop dinner with two sides AND been able to share for that price ( Southern Smokehouse 6 mile Detroit). Overall good, but too much money for one person at a fast food joint.
Food was good but service was slow
Customer service has gone down hill. My elederly mother waited for over half an hour to get her food because they forgot to print the ticket . Everyone else behind her got their food and she had to wait , and wait .... the general manager somehow thinks giving a coupon for one free meal is good customer service when me & my 80 yr old dad were at home waiting for dinnner ? Too bad , This used to be one of our favorite places to eat . Not anymore , we will spend our money elsewhere .
Didnt get half my order so I had to go inside and tell them. The man behind the counter grabbed the bag of food and looked for himself as if I would fricken lie about $10 in food... Then he tried to tell me it wasnt on the ticket yet the person taking our order read it back with it on it.... so annoyed! He wanted me to pay for it again to get my food. Definitely didnt do that, ill take my business somewhere else and not come back!
Fast service! The malts are super thick and they give a spoon along with a straw. Crinkle fries were crispy and hot. Hamburgers are juicy and full of flavor. The chain is consistent at every location I have tried. Would highly recommend.
My family and I eat here more than we should, but the food is good and the employees are pleasant. My normal order is the original chicken tenders, its fast food but the quality of the chicken is pretty high in my opinion, and everything is made fresh every single time. The custard is worth the money, and a great way to end a meal, the prices are a touch higher than most fast food places but the quality and service is better, you get what you pay for stands true here.
One of my favorite places. Always super busy. Stood inline today and seemed like they were short staffed which who isnt but watched the staff they did have work like they were machines trying to properly get every order right. For someone who loves a fast-paced environment I enjoyed just watching.
Seems like everyone in michigan at least loves culvers! Every town Im in has one and there always busy. Cheaper than mcdonalds and 100 percent better. Lots of choices and as busy as it is the food is always fast & fresh which are both important to me when going to a fast food restaurant.
Inconsistent pricing? Money hungry owners?For years, my husband and I have both been ordering the same meal at Culver’s; a beef pot roast dinner, extra meat ($1.00) with cheese curds instead of greens. with that being said, for years, the extra meat option was always only $1.00. However recently, their pricing has been wildly inconsistent. We decided to start keeping track of how much they charge us for extra beef, and when they charge a difference, etc. So from what we have compared with each other, it seems that when my husband goes to the drive-through ordering the extra meat option, they are only charging him the additional dollar. But when i go through the drive through ordering the SAME MEAL, they charge me $3 instead of $1 for extra beef? I have always ordered the extra beef after my spin class for the addition protein boost. It’s always been worth the additional $1. However, the new cost of $3 additional dollars simply isn’t worth it, because there is MAYBE another 1/4 cup of beef than the regular sized portion. I know how Culver’s works, each location is allowed to charge what they want, And they’re all under independent owners... but, after how rude the drive through woman was to me when i questioned her about the inconsistent pricing, i decided that i/we will happily stop giving business to this location and support another independent store owner who chooses to remain honest and fair about what they charge their customers. This store just lost about $200 a month in sales. We LOVE Culver’s, just not this location!
For fast food, Culvers does a great job. Everything Ive had here is fresh, tastes good and is served quickly. The employee are always polite and smiling, not to mention their ice cream tastes amazing.
Good foodIt was different than anywhere else Ive been. Fast food type ordering but good food. Its not ready made or anything like that. Bit you get a number and they bring the food to you. My friends and I had different orders. I had the jumbo butterfly shrimp. Very good. Nice big shrimp. My friend had the fish. Batter dipt and deep fried. She and my husband ordered it and enjoyed it very much. You can order any amount of pieces of fish you want. I give it a 4 1/2 stars. I will try the fish next time tho. They also have Butter Burgers and chicken too. Try it out.
Their burgers are fresh and cooked perfectly with slightly crispy edges. Dare I say that their crispy chicken sandwich is better than the the eat more chicken place? Well it is! Also, if you havent had their frozen custard, you are missing out! So creamy and delicious 😋.
I have had the pleasure of visiting the Rochester Culver’s Restaurant on Auburn Rd. ( 5 Star Rating) on Food Quality,Cleanliness,Great& Friendly Service From BurgersCod Sandwiches all top Notch. Way Better than Fast Food. Keep up the Good Work. Sincerely Thomas Devich. Sterling Heights Mi.
Always delicious!! Cheese curds and burgers are awesome, cant go wrong. Ice cream is always available and awesome.
I just went there yesterday and a few of the staff members that were around the food were not wearing their Masks correctly. One staff member didnt have one on all together. Aside from that I have usually always had a good meal. If your not worried about that kind of stuff then continue to go here. As for me I have older family members and this has happened too many times. I might be back after COVID.
Crazy seeing the line going all the way down to Auburn. Doesnt look good. But I have no problem getting inside and avoiding that way usually. Tastiest fast food burger in that area also good shake.
The food was really good, had grilled chicken GF bun...service was lacking. We asked for separate bags...carry out is the only option, but we had to make them take it back and separate. They forgot the mayo & ketchup and we were gone by the time we knew.
Let me start by saying that my Cod Fish Sandwich Combo was completely DELISH!!! Upon arriving the drive thru line was very discouraging. However, they executed serving all patrons with precision. They took everyones orders swiftly and took advantage of the modernized door handles on each vehicle by hanging a number on the drivers door on each vehicle so they could quickly identify you in the parking lot out back. I thought it was a bummer that they had all entrances blocked, but one. Then I realized that it truly cut down on congestion and it was in the best interest of everyone. GOOD JOB, CULVERS!!!
I expect better Culvers! If I wanted a McDonalds experience Id of gone across the street for one. Yet coming here made me feel like I was at McDonalds getting cold food and slow service. Why are your dinner rolls cold and taste like the fridge...grody! To the max!
Ordered an hour back and got my order after 20 min of carry out time. I don’t know what kind of an order system is this. I think they consider online orders as low priority.
Come here every day. They have NEVER gotten an order wrong and sometimes I can be quite picky. To say that they have never gotten order wrong really is something because every other fast food restaurant in Rochester gets my order wrong at least 20% of the time. Place is amazing, I really do come here every day and if I wasnt on a diet I would love all of their ice cream flavors. Very fast and friendly service and great hours.
What I love about Culvers is that they delivery consistently great tasting food across every location, and across every visit. The staff always seems genuinely happy to help, and they take pride in their work. The place is always clean and well kept.
Always fresh and hot food! I especially like that they offer a parking place for Veterans.
Great burger, cheese curd burger on special. Was excellent. Employees are always friendly.
Great tasting burgers. The cheese is actually melted and the bacon is crispy on the bacon cheese burger. Love the concrete mixer because the chocolate ice-cream tastes like chocolate not the chocolate-light at other fast food places. Enjoy that your order is brought to your table: dont have to stand at counter and wait. Also employees removed our garbage when we were finished. Both are great when youre disabled. Lastly employees walk around looking for ways to serve you.
Awesome burger 🍔 , I will become a regular patron. These guys have perfected the clasic burger. Crinkle fries , onion rings, chicken & deserts are all top notch. Yum !!!!!
Sweet potato fries were the better part of my meal. The hamburgers have decreased in size and I cant even tell why they are called Butter Burgers anymore. It was dry and small. I used to get filled up on one butterburger. This has nothing to do with this location but more to do with what Culvers has done to its portions and its quality
Used the curbside pickup for the first time - will be using it everytime from now on!Excellent burgers .. tasty pretzel bites .. big pieces of cod. 💖 this place 😍
Culvers is a great place, the food is always hot and fresh and the staff is always friendly! Culvers is more than just a burger joint, they have dinners available too. You cant see the dinner menu from the drive through (they only show the dinner menu on the inside). The dinner options are just as good and portioned just right too! Its sort of like fast comfort food, not just the fast food burger or chicken sandwich from the other guys. This is not a fast burger joint, because your food is made fresh, it can take 5-10 min for your food to come out, even though the drive through.
These burgers are hot off the press! Yummy buttered buns, the right amount of condiments. Fries were fresh and hot. I had their frozen custard for the first time. Nothing could be better. I had chocolate and vanilla. I enjoyed the chocolate much more so then the vanilla though both equally yummocious!
Im here at least twice a month but this time everyone working seemed incredibly rushed with the crowd building in the drive thru. The young man taking my order cut me off. The Pretzel Haus burger (my first time trying) was incredibly disappointing. Only a hint of the signature bistro sauce and cheese. The bun was a little charred on the top but not overtly. It was the driest and blandest sandwich Ive ever had there. Fries werent salted well. The positives are the onion rings were superb and they were hanging Christmas lights which were cool. I love this location, but Thursday they missed the mark.
Food is always hot and delicious!
Food very good!! Customer service not very good. You ask a question about some menu items and some of the staff just looks at you like a deer in headlights. This doesnt happen all the time but it happens enough to where I know the staff should be better trained.
This is my opinion the fries were not that good the cheeseburger was alright the fish sandwich didnt like that either it tastes oily and they do not have real Tartar sauce
This culvers is pretty good it’s fast and depending on what you order it’ll be piping hot so if you want something really hot get something uncommon on the menu like the crispy chicken sandwiches they are really good also if you get them with mayo it’s delicious a bit messy tho also the concrete mixers are tasty I got three types of chocolate in mine it was great
My family and I always love going here, its like a classic for us since we grew up going to Wisconsin a lot (where it originated). They always have great service and they let you go sit down and bring the food to you. If they ever mess up your order, they let you keep the mess up and also give you the correct item. The cheese curds are great and you can go wrong with their ice cream!
Great custard, burgers are delicious, pretzel bites are a must, crinkle fries are a huge family favorite, Culvers Root Beer is ALMOST as good as A&W. Our favorite place to go for a sweet treat (like a reward for kids behaving when they need to get immunizations).
Love the butter burgers with the works! My favorite burgers aside from in-n-out. The spicy chicken sandwich is really good too. Nice and crispy. Not sure how it compares to chick fil a or Popeyes though.
Drive thru is very slow, had to wait for them to bring the food out. More expensive than your typical burger joint however my wife really liked the food. We plan on going there again. Definitely a cut above McDonalds or Wendys.
Onion rings always taste good.
Good food, fast through the drive thru. Everyone I know raves about the food and now so do I. Can be a little expensive but definitely good, enough to fill you without trying to stuff you.
Great fresh food at a great price. Burgers smell and taste of freshly ground and grilled beef. Buns and other toppings like lettuce and tomato are freshly harvested and sliced to order. everything on the menu is at decent price you could get a good sized meal for about $10-$12 and a smaller snack sized burger, fries and drink for under $5.
Bad location. I will not be back. Slow and argumentative staff including the morning shift manager on Tuesday, July 9, 2019 around 11am. This location wasted my time. By the time the staff figured out my order my food was cold, the manager snatched something off my bag and the flavor of the day ice cream was nasty and not well prepared. SMH first and last time at this location. Do better or close down.
Good food, but terribly slow service!And to make matters worse, my custard dish was 1/2 way melted by the time I received it.
Culvers is my go to for a good burger. If you come via drive thru dont expect the burger to be done in 2 mins like McDonalds you will be asked to park. Order is made fresh and worth every minute. Try the chilli cheese fries sooo good.
Revising review (from 4 to 2 stars), I like Culvers, but as typical of fast food joints, no one paying attention. Lined up to entry door, and only one counter person (even though there are workers littered all over, behind the counter). Not cool, during lunch.Old review: Culver is always good. I enjoy the butter burgers the most.
Ice cream is good. Otherwise, the food is meh at best but has prices like its a nice out down restaurant. We went here three times, and all three times they forgot part of our order, and all three times I had to interrupt their chatting because they kept ignoring customers not only to gossip but to talk smack about customers....in front if customers. Maybe if they focused more on doing their job and not messing everything up, they wouldnt have disgruntled customers to gossip about.
Burgers were really dry very disappointed fries were hard.
If youve never tried Culvers you need to go. Youll be impressed with the large menu selection for a fast food restaurant. Their specialty is the Butter Burger but you can also get soups, salads, sandwiches and many sides such as mashed potatoes, green beans, etc. The food is delicious and they offer many frozen custard treats for dessert.
Okay so I had the worst day ever and I just needed a chocolate milkshake and literally all the people there were like the best humans on earth. specifically Sydney who made my drink to perfection. y’all are literally the best and I love u.
Food is good. Sometimes in the drive thru they dont get your order right such as toppings on burger, missing side of cheese etc. Not a problem when you eat in cause you can go up to the counter and request them to fix the error.
Came for the burgers...stayed for the salad! The fresh salads are awesome. Blue cheese dressing yum.
I have been visiting this place quite a bit, but after tonight 10/9/19, i wont come back . My burger was not as fresh tasting as it usually it is, it seems it was hurriedly made to rid themselves of the long slow line, and the cole slaw was not fresh and whilty. Also, the dark haired brunette woman in the drive-thru was a bit rude, i dont know if she is a supervisor or what, but nasty attitude, when the new worker asked about how to give me my military discount. needless to say, she got real nasty about not giving it to me, and did not give it to me, I have never had a problem before. In hind sight i am regretting not canceling the order, i should have left the drive thru and told them to forget the entire order, could have save my hard earned money on something else. Do not see myself returning to this location. There are others to go to.
We absolutely love the staff at this location. They are considered family as far as we are concerned. You wont be able to find a more consistent collection of positive and upbeat personalities gathered in one place servicing the public. They are all equally proud of their respective assignments and it shows. Customer service classes should be held here to show other restaurants how it should be done. A huge thank you goes out to Kurt, Tina, Kathy, Delano, Rachel, Emmi, Madison and everyone else weve missed. You guys are fantastic!!!!!
Good burgers, I would say one of the better fast food burgers I have had. They should have jalapenos as an additional topping option. I just some pickled jalapenos on my deluxe burger and it turned out perfect.
This Culvers location is consistently good: they give prompt and courteous service and orders that are always correct. I usually frequent the drive-thru so I cant speak for the interior of the restaurant but the drive-thru runs efficiently and quickly. All foods, beverages, and desserts Ive had are always prepared the way I have specified and delicious. This is THE Culvers to go to in the area.
Great food, Great service, Wonderful family time 🙂
I don’t know what’s going on but customer service has really taken a hit. Last night around 8pm (01/04/21) I went through the drive through to place an order. Asked for extra Oreos in my concrete mixer. I pulled up to the window and was provided the concrete mixer. However, it did not have the extra Oreos in it. I asked if she could remake it. she paused then took the mixer, shorty after gave me the same mixer with nothing added.I then went inside and asked to speak with manager, Emmal assuming she would be helpful. I informed Emmal of the issue I was having. Instead of Emmal just adding extra Oreos and apologizing for the inconvenience. Emmal( appeared annoyed) told me that the concrete mixer only comes with one or two scroops of Oreos. I informed Emmal that I was a regular and was willing to pay for the extra Oreos that I requested. Emmal informed me that there was no extra charge. Emmal remade the mixer, returned then stated, “see two scoopes”. Emmal refused to make the mixer like I asked and just added the standard amount of Oreos.
Always busy, but always has fresh food.
Stopped in for lunch didnt have long so I wanted it to go order. To-go orders here tend to take a little while of a wait but are cook to suit every order. You have great shakes ice cream and food problem is Im always too full from the meal to get to Desert. Will have to make a trip for dessert only one day.
Great burgers. One of few places that serves fast food with great quality. Our family loves this place
Yummy!! Had the sourdough patty melt. Had fish dinner one day. The fish was good but the fries were undercooked.
Absolutely fantastic, I used to work at a seperate location and make my own food, and they made it exactly like I remembered it. (The gut busta as I call it, triple patty, quad if youre really hungry, cheddar bacon butter burger, double pickle, double mayo, double bacon, and if they have it in season, on a pub style bun with the garlic mayo, with a double malt double chocolate custard shake on the side, basically enough cholesterol to kill a small hippo, but delicious as can be). Even if you arent a burger fan, its well worth stopping in for the custard, cant wait for the frozen lemonade shakes in the summer.
I’m a big fan of Culver’s. Their food is most always fresh and good, except the one in Taylor. The Westland & Rochester Hills locations are my favorite. I normally get the Scoopie snack meal. The burger is big enough to feed a grown man sized appetite. They fries are always crispy. It comes with a drink and you can a small cup of custard including the ice cream of the day for only $5 and some change!
Best butterburgers around, and the burger tastes way fresher than any of the fast food chains, and better than a number of the hamburger specialty restaurants. The location is perfect....inside the corner of the Meijer parking lot. The cheese Kurds are a great side dish....just make sure you get their special dipping sauce. We also took home a pint of their chocolate decadence frozen custard that they make on-site. Awesome!
A staple of Midwest Americana, Culvers is a great place to stop for a burger or any of their menu items, although Im a bit against crinkle cut fries theyre still good. And their shakes are phenomenal.
Food is good. The drive through line is usually too long.
Great food, but check your takeout orders! Missing something more than once.
Amazing food and service. Love their veteran parking spot, as my husband is a purple heart vet. Always very clean and never have to wait very long. 10/10 fast food
The best Spicy Chicken Sandwich ever, good buttery Shrimp food is always Hot the wait is worth it this I know Its fresh and it was not just sitting there and the Staff is great
This location is always busy and they do a good job getting through the line. Food has always been good at this Culvers.
Very high quality food. The fish and pot roast dinner seem like something you would get at a sit down restaurant. On rare occasion the burger isnt perfect, but usually, its one of the best anywhere.
Very tasty, very messy! If you are looking for a burger that you need many napkins to eat, this is your place! Great fries and pretzel bun!
Great food! Wonderful staff!
Heard about this place quite a bit so my husband and I decided to check it out. The shakes here are amazing!! The customer service was wonderful! The food was really good. Definitely going back.
Great service. Been coming here for years. They could adjust the ac it is a little cold in the dining room.
I always get their concrete mixers with sprinkles and another add in. You dont have to wait for the ice cream.
I just love there mint shakes and cheese curds. 😜
Cod sandwich was really good. Fish was hot & crispy. Employees were friendly & efficient. Would like to come back for a shake when it gets warmer.
Their food is really good for what it is. Fairly priced and delicious fast food, cant beat it. Their burgers and ice cream/milkshakes are what to get. This location in particular is my favorite.
This trip was a good trip as usual. Tina is ALWAYS happy and friendly. We always get service with a smile no matter what time or how busy it is. LOOOVVEE their custard, and our food is usually hot
Nice people. Slow service due to being busy af.
Good bacon cheese burger
Great burger and milk products. Plus price is very reasonable. I consider Culvers as the best chain fast food restaurant. My favorites are bacon deluxe burger, milk shake and ice cream.
The food was OK but my fish was really greasy on one side not properly strained
Was there almost 40 minutes for my carry out... but manager was nice and gave me a free pint and a 25% voucher for next time.
Where DOES Culvers management find the people they hire? It seems like from another planet. Ive been to 3 different Culvers, I get the same treatment; friendly, courteous, engaging staff. This is a welcome change, from what you regularly get from other establishments. I could honestly say that if ANY group of fast food workers deserve a minimum of $15/hr, Its the employees of Culvers. Now onto to the food.... fantastic burgers and fries! If you love a fresh, tasty burger, look no further! Culvers burgers are absolutely fantastic. I havent tried every selection on the menu, but what I have had has been top notch. Thats all I got to say about that- Forrest Gump.
Veg burger patty was burnt and food wasnt hot.
Excellent as always. Better and more fresh than the other fast food places. Where they stopped improving 20 years ago, this new comer shows them how its done.
I had never been to nor heard of Culvers before until they built one right by my house. I never really thought about going but one day after i got out of a drilling day in my nursing program i went to get my daughter from my mother, who was soooo hungry. She kept saying to my mom gammi can we take mama to to Calvins!!! Hahaha i had no clue what she was talking about but my mom did. So we pulled up and i was of course aware of where we were and didnt mind trying it out. I was AMAZED!!!!!! it was clean, servers were polite, THEY GOT OUR ORDER RIGHT THE FIRST TIME!!, and the food was better then iv had at most more expensive restraunts. Im not a huge fish fan but my mom got the Cod basket and i tried it.. That will be the next thing i get if i have an opportunity to go again. And i would never say that. They have the best cod around.. There chicken sandwich was awesome and juicy. There soft serve is the kind that u will crabe if your a person with a Ice cream craving. If i could give it a 10 star rating i would with ease.
One of the best fast food places I have ever been too! The food is so good and always nice and hot when ready. I would recommend this place to anyone for a good burger.
Very busy so no surprise the order was wrong 25 minutes in line and close but wrong and the kicker was the was right on paper. Good food though
By far the best burgers in this state!
Great food, great service and very clean restaurant. Great menu so you can eat like a home cooked meal. I told my wife it feels more like a family restaurant than a fast food joint.
This location has good service and friendly workers. They truly work hard to take care of waiting customers as quickly as possible. The atmosphere is inviting, quiet, and welcoming. I would definitely recommend this particular Culvers.
The Vanilla Custard Was Very Tasty! It Was My 1st Visit Ever To A Culvers With My 6Yr Old Daughter. We Only Came Because My Daughter Had Received A Coupon From Her Elementary School To Receive A Free Scoop Of Custard With Free Toppings Of Her Choice. I Was EXTREMELY SURPRISED Of How Inexpensive Their Custard and Milkshakes Were Compared To Anywhere Around Here. Along With Great Pricing for A Pint Of It To Take Home ALSO!! Quality Was Super! I Now Know Where To Go For A Very Tasty Milkshake Next Time I Have A Craving For One! Thank You For The Experience! :)
Had mushroom and swiss on a gluten free bun. The burger was juicy and flavorful. The fries were a bit soggy this time, which is why I gave only 4 stars.
Prefer this place over Mc Donalds any day of the week!! Except Mc Donalds fries are still my fav...but burgers are way better here!!!
Culvers food is always delicious and fresh. And I like that when you place your order is brought to your table instead of you waiting by the cash resgister for it.
Our first ever visit to Culvers was last week on 3rd. Today is 8th and im writing this review after our 2nd visit. This Culvers is the cleanest place i have ever seen and every employee has a smile on their face.The food quality from every aspect is no short of excellent.The owners are very caring and part of the team helping each other out.Would definitely go back many more times.Special thanks to the owners.
I love Culver’s. Best burgers, fries, & cheese curds. I love the cheddar butter burger either with or without bacon. Always great customer service too!
No complaints, food is always hot and fresh, custard is sweet and smooth. Big fan!
Over priced for the quality of the burger. Only went there because my wife hadnt been before. Glad she got it out of her system. Oh, the ice cream was out of this world!!
Fast and courteous. I wish they a second line because they are always busy which isnt their fault. Food is always hot and fresh.
The burger are very good and the French fries are the best, it a better option than McDonalds or Burger King.
The food was good and I enjoyed sitting outside , busy but the wait wasnt long.
Great Staff! Awesome Customer ❤️
Best fast-food in town.
Went this afternoon with 6 grandkids for some ice cream. The team there was great and we had some laughs too. Got more than enough to keep the kids satisfied. Might keep them up all night though.
Good Food but Service can be a challenge sometimes
Always fresh, amazing food. Always fast. Always clean. The service is awesome. Everyone is so kind. We are so glad it come in near us!
Tried calling ahead to find out what pints of custard were available. They picked up the phone and hang up on me 5 times.
The Chick-fil-A of the burger chains. Super nice and caring service. Great food. Keep it up Culvers.
Always good chicken tenders !
Excellent! Always friendly and quick. The best one Ive ever been to always serve you with a smile
Very friendly staff and pretty good food and icecreame
As soon as my wife took a bite of her double bacon burger she produced a glistening meat sweat unknown to mankind. Thats what Culvers does! Continually pushing the envelope to produce one of a kind meat sweat experiences
Total reviews rating 4.4
199 Reviews for Culvers 2023:
Review №1
2022-06-14All burgers we got were nice! Shake texture was little light but taste was good. I will visit here again when Im having burger craving!
Review №2
2021-07-07This is a 4.5⭐This is a multi post from two Wednesdays. Arrived the first Wednesday and had to wait for a few cars to order. Very polite person at the speaker. Ordered the one patty burger and made it a basket. They said six dollars and some change. I immediately though ah man this burger is going to be small. Got to the window and they put a sticker on your mirror and tell you to either pull up or pull around and park. Wasnt expecting that but I guess they make orders to order.Pulled around and waited for about 10-15 minutes. It wasnt bad but I was on a lunch break so that was a drag. Anyways...got my order and was really surprised. It was really good and even the pop tasted good. Some places has very weak tasting pop...not here.The second Wednesday was today...same deal but just shorter wait time and I got the double burger...way better in my opinion.Definitely be back to this location, well done.
Review №3
2021-09-20This was a good experience. It was very busy when we arrived but we were able to receive our food in about 5 to 8 minutes. Everything was hot and the malts were cold. I would recommend the butter burger and chocolate malt.
Review №4
2022-07-06I come here all the time. Sometimes the lines may be long, But they move fast. Nice and friendly staff. Fresh and great tasting every time!!! Get the mushroom Swiss burger and cheese curds! You wont be disappointed.
Review №5
2021-09-04This was the WORST experience I have ever had at a restaurant. I never have felt so compelled to write a review the same day before. The employee on the drive-thru register at 9:15PM had no idea how to control herself and projected HER problems onto the customer. I can imagine how demotivating she is to work around and how that would translate to making the food. We are from an area that doesnt have Culvers close by, so we are not knowledgeable on the menu. We asked her to point us to the value baskets on the menu and after she told us, we let her know we needed a little bit to decide what we wanted. She didnt like this and pressured us to order right then. She said to keep in mind that SHE has a line to the street and that they close at 10 and SHE doesnt want to be there until 11 in the rudest voice possible. She then kept asking if we were ready leaving us no time to think. The confidence she had to treat my family this way made it sound like she was a manager and if so, she has no business working with customers. This woman needs to be put into her place (which is not working here) because talking to anyone like this is not okay regardless of the situation. If they cant handle the heat, they need to GET OUT OF THE KITCHEN.
Review №6
2022-02-25Usually fast. Friendly and such good food. Ive never had issues with my orders either! Great customer service by a lady that works drive thru. Monica. VERY friendly and helpful!! Thank you. We will be back always.
Review №7
2022-03-13Just a single bad experience. Was served a chicken tender that was rock solid frozen in the middle. They brag about from farm to table guess the poor chicken gets cooked then frozen somewhere in the middle of that. The rest of my basket was cooked correctly. Just dont want others to have the same negative experience.
Review №8
2022-05-03I have enjoyed many years of awesome food and customer service at Culvers. Then today it happened. I ordered two basket meals at the drive thru. When I got home I realized that they forgot to put the second order of fries in the bag. So I called to let them know, and they offered to send me a coupon for a free small fry. I then said everytime I order I get the value basket. What good is a free fry, when it comes with the meal? I really think a whole value meal should have been offered. You lost this customer 😒
Review №9
2022-06-29The food is always fresh not like Fast Food under heat lamps. The onion rings were awesome just wish I had more. $50 for the family of 4.
Review №10
2022-03-19Very fast and professional.Wife has dietary restrictions and we were able to communicate that easily via the drive thru speaker.Burgers were fantastic and fresh. Shakes had real strawberry chucks. A perfect lunch outing after a very rough and painful morning.They not only got us a yummy lunch but turned the whole day around.