Delivery
Yes
Dairy Queen (Treat) in Berkley
Categories
Location on the map
Berkley, Oakland County, Michigan, US
Service options
Drive-through
Yes
Takeaway
Yes
Health and safety
Staff required to disinfect surfaces between visits
Yes
Highlights
Great dessert
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Amenities
Toilets
Yes
Wi-Fi
Yes
Crowd
Family friendly
Yes
Planning
Quick visit
Yes
Phone: +1 248-545-5300
Site: https://www.dairyqueen.com/us-en...
Site: https://www.dairyqueen.com/us-en...
Opening hours
- Monday:11AM–9:30PM
- Tuesday:11AM–9:30PM
- Wednesday:11AM–9:30PM
- Thursday:11AM–9:30PM
- Friday:11AM–10:30PM
- Saturday:11AM–10:30PM
- Sunday:12–9:30PM
Dairy Queen (Treat) in other cities:
Comments (170)
Close and convenient. They should put the new guy on regular cones when its busy, he kept messing up complicated orders
The product was not correctly placed in the container and it leaked all over myself and my car. The staff was less than friendly and seemed to not want to work. I wouldnt recommend this location.
Good service. Pretty sad that customers block the right lane of 12 mile and the sidewalk, waiting to get into the driveway.
I enjoy coming to this convenient location customer service is excellent the ice cream is Delicious!!!!
Employees are very friendly. The building was clean as well as the outside were you can enjoy your ice-cream. I would have given 5 stars but the trash can was over flowing with trash.
I recommend this place very busy but fast service as well
We love getting an ice cream treat from DQ during the summer and this is the closest location.The only complaint is that the drive through is not long enough causing people to have to block traffic (which happens often at peak times). Another small remark is that it is both difficult to place an order where you can understand the employee (volume is so low) and them being able to hear your order correctly. Please fix the drive through as the speaker/mic issue makes the backup even worse!
My grandkids and I enjoyed it so much!! We will be back.
Asked specially for a twisty cone with sprinkles and eyes and they delivered beyond my expectations!!! 5/5 stars.
Litter everywhere & wrong way drivers on a one way road... 🙄
Who doesnt love themselves a Blizzard or a dilly bar in the summer? If you answered no one under 99 in Berkley, you would be right, and you will learn this fact if you dare to approach the drive thru on any day of the week between April and October. DQ serves up the typical soft-serve ice cream, thick blended shakes, and ice cream with more cookies in it than the cookie aisle at Meijer. Youll find this outpost well-staffed by happy teenagers harried somewhat by the pace and popularity of their franchise. Ive heard it not-jokingly said DQ is the most profitable business in the city, and that may be borne out seeing what it was valued at on Zillow.That said, spare yourself the agony and order ahead or go in person after walking up from one of the municipal lots on 12 Mile. The traffic backups on weekends or Friday night going eastbound on 12 Mile are *horrific*, and theres always one entitled yahoo who blocks both lanes of traffic trying to get through. Going into the shop is mildly more controlled. Traffic being snarled and teenagers on bikes completely oblivious to the risk, or bad drivers shoving their ways in, just make for a definite headache.That said, youll get your order usually correct and made with skill and enthusiasm by the hard-working staff. They manage ENORMOUS volumes with a lot of dignity, probably collapsing into the freezer in exhaustion when the last swirl cone leaves at the end of the day.Sadly this is NOT a brazier and its not open during low-volume winter months.
Eff your drive thru customers. 1 star!
Banana split no cherries and drenched in chocolate syrup. I really thought it 😕 had 3 sauces, whip cherries on top sprinkled with nuts. Stick to a cone you cant go wrong.
The kindness of the employees and the effort put in by the manager, I couldn’t have been more satisfied with their service. To top it all off... my daughter loved her Birthday cake and the taste of this cake was amazing! Thank you for your professionalism will be ordering more from them! :)
When I tell you each time Im impressed with this Dairy Queen, Id be financially wealthy! The quality, the taste, the customer service! Total top-notch!!
Excellent ice cream! Service was friendly and prompt. Restaurant was very clean and bright. Great job!
I love this Diary Queen. When we drive up there might be a long line but they are so fast and accurate with your orders. Im there every other day because thats the only place I go since the virus arrived. The ppl are so friendly, always greet you with a smile🙂
Stop serving blizzards when a customer asked to have it bagged. Then we ask why wasnt it flipped? You say we dont flip when they are bagged because the owners wife said dont do it and that she said she didnt care if her husband did it. UH YES YOU DO!? DOESNT MATTER IF IM GETTING A BAG OR NO BAG FLIP IT, OR PROVIDE A FREE BLIZZARD. SIMPLE RIGHT? FOLLOW THE POLICY OF DQ BE FAIR TO YOUR CUSTOMERS WHEN WE CATCH YOUR MISTAKES!
This is one of the best Dairy Queens. Since they are franchises, I have found quality, service and pricing, all vary allot. This is in my top 3 for metro Detroit.
Fast service and good blizzards
Three words, Peanut Buster Parfait!!! My favorite!. This location never fails to please. Very clean. Love sitting outside under the umbrellas or in our vehicle watching classic cars go by and the evening sunset. They even give our dog a pup cup so that he doesnt feel left out of the family treat! I would give them 5 stars if more parking was available. It is well worth the visit when you are able to get a parking spot. They also have a drive thru if you want to take your treat on the road.
Good for what it is. We like local shops but sometimes the kids just want Dairy Queen! The staff is patient with their orders because sometimes they do take a while to decide. The drive through is pretty cramped.
The staff are always nice and service is quick. You also can’t really go wrong with ice cream so theres no complaints there. It’s a Dairy Queen, you know what to expect
This is not a full service DQ, which means they don’t serve food, just ice cream, blizzards and all the usual DQ treats. They do have seating available indoor and also outdoor. Service is fast and employees are polite. One of our favorite places.
Im not for sure but I believe the inside maybe open now but they do have a drive-thru I like The banana splits theyre so tasty so worth the wait
The staff was quick and very polite. Always take care of me and my dog with a pup cup.
The staff was unpleasant, they screwed up my order, the staff appear to have an attitude. I will not go back to that particular diary queen again. I will stay with what I know.
Employees seemed a bit racist. My wife and I(a black couple) were locked out at 9:20pm after being told that doors close at 9:30pm. As i knock on the door, employees seemed to try their best to ignore me and my wife. Finally we made the decision to go through the drive thru. While waiting, i noticed a white couple was let in to order at 9:37pm. After receiving our blizzards, we notice that they werent made correctly with the ingredients that we were upcharged for. When attempting to correct this error, i was told by the employee that they were just ready to go home.
The brownie and oreo sundae I ordered was amazing!!!!! Quick and very good service.
The Berkeley Dairy Queen is great. Check out the paint job on the back wall of the driveway. Pristine. The whole operation runs like a Swiss watch.
This Dairy Queen in Berkley has a drive through and is open until 10:30 at night. They also have plenty of outdoor seating as well. The service is fast and everything made to order with a smile.
Good place. Inside and outside seating, in downtown Berkley. Busy, drive through also busy. Parking just west of store, not in street. Across from Hartfield Bowling. Vanilla soft serve good and creamy.
My blizzard was made perfect. Nice service. Long line but fast moving.
Just visited yesterday. The lines were long but the customer service was fantastic. Highly recommend 💪🏿
I love it when the drive thru doesnt have a line 😁 Great service, great food!
Had national coupon for free ice cream. It said all DQ. Apparently this one does not honor those coupons.....SCREW IT.....Clarks across the street ever since!!!!! Called corporate on this establishment.....never got a call back. So NEVER AGAIN
First time here in a long time (preCOVID). Always a pleasure. The team at this location is awesome. Quick service with a smile (even with the masks on).
Loud and rude employees. We have seen them yell and scream at customers, literally chase them out swearing and yelling with kids around and trying to fight customers they didnt like.Almost got hit by multiple customers and employees driving the wrong way down the road.
This location is by far the cleanest Dairy Queen I’ve ever been too! Staff is very polite and they even have a complimentary iced water area, which I thought was a nice touch.
Drive through was quick and convient, employees pleasant and courteous. My daughter enjoyed her medium vanilla cone dipped in butterscotch!
Thank you to the staff at Dairy Queen for wearing masks and gloves. We appreciate your sensitivity to these unprecedented times and taking the necessary precautions.
Love their smoothies
Great customer service, they were fast, polite and the blizzard was the BEST.
On Sunday night 4/5/15 I was in the drive thru at 9:30 no one answered so I drove to the window. I was told by a rude young man that they were closed. I said I had called and was told that they close at 9:30. Then he said well we closed early and slammed the window. I live near by and will NEVER go back there again.
Ice cream was delicious and Manjo B had great customer service! Thank you.
I’m trying to understand why you guys don’t have a separate line for walk up. I’m sitting in my car right now and trying to figure out why there are 4 guys standing in the drive thru
They are pretty quick with your order but the drive thru is a tight space to turn in.
Great customer service and my treats were so good.
This place stays crowded through out the week especially when it a hot day the line is all out on 12mile road like when you see this you dont want to go cause you will be waiting a while
Every employee at this location had a very pleasant attitude. I will definitely be back and recommend to others.
The delicious tropical blizzard is our go to dessert.
I like this place every time I visit this beach I always buy 3 box of DQ sandwich even it is expensive it’s ok coz it’s so good
I love Bonnie and her husband, so sweet :) Love this location, worked here as a teenager - great people.
This one has indoor and outdoor seating. We like this location because the workers are always nice.
Rude rude and rude.... Owner is great, his son (20s)however is a loud rude spoiled brat. A lot of yelling at customers an employees.
Always good, good value for large cones or blizzards. Great selection. Lots of new flavors
Ordered strawberry shortcake. Ice cream cake! Really good.
Love the drive thru. We hit this place almost every night during the summer.
Good place to go free ice cream treat for your dog thats our DQ just love it!!
Sublime!
The Ice Cream is just as good as always. The service was excellent!
Free ice cream cone advertised not true. It cost $2 for a small one.
Fast service and great ice cream on a hot day
The ice cream 🍨🍦 started to melt before I could eat it
Slow service but great ice cream.
Though it was super busy the lines went quick and it was clean. Very good DQ.
Fast and good
Good product but slow service. Mainly because the facility is too small for the area.
Excellent service, clean, friendly staff, good ice cream.
Good ice cream fix after a long zoo day with the nice and nephews ;)
Customer service is horrible. I called bout a cake and they hung up on me which is very rude.
The drive thru area is pretty small and easy to miss the turn
Busy during peak times; but great service.
Convenient location. Clean. Quick. Staff can be more friendly. ..
Moves fast and love that they have a drive thru!
Fast fast food. The employees work together to get your order.
Service was great!! Wears masks and gloves.
Always a cool place for soft serve and frozen drinks.
Extra cookie dough blizzard....after making it twice because you didnt listen you omit the extra cookie dough that I paid for to punish me.
Whoever took my order today was RUDE af
They dont serve banana splits in a latge cup
Best dairy in the world clean and good service.
The Ice milk substance on a cone aka faux ice cream was totally tasteless!
Got the order completely wrong and made no attempt to correct it or even acknowledge they made a mistake.
50s style ice cream shop. Inside and outside tables with a drive thru.
Its your typical Dairy Queen. Always good.
Love dairy queen. My favorite place ever!
Its DQ..always a good blizzard!
This is a nice, clean place. We love it!
Friendly staff, orders made perfectly!!!!!
What else can I say about DQ? Just so good!!!
Dont mind the long line with a staff so friendly.
Wish they stayed open later
Long line but they handled it quickly
Fast friendly service
Easy drive through.
Blizzard Ice cream my favorite. Lol
Yum... great place to go after sporting events
Really nice Dairy Queen great staff
Great ice cream flavors!
Great service and nice cream
Always smiling faces and service is great
This location is already closed and its 9:50pm. They close at 10pm
Friendly quick service
Love the sundaes and good service
Service was fast and staff was friendly
Ache Eves everything it was trying to, good dq
Fast, Clean and kind employees.
Its ice cream! Whats not to like?!?
Staff nice and courteous
Love my ice cream!! Blizzards!!
Clean and Fast. Courteous employees
Consistent soft ice cream for the $
Delicious. Friendly service..
Who doesnt like Dairy Queen.
Great service and so quick!
But Clarks is only a block away...
Typical DQ. But the staff really hustles.
How can I dairy Queen be anything other than
Fast friendly service...
Always a great experience.
👍 Great!
Its ice cream whats not to like?
Didnt go
Absolutely delightful!
Clean DQ with fast service
Good
Nice clean facility.
Long wait
My favorite place
Its okay
Great customer service
Tasty like awwwways
Always good service
Great ice cream
Yummy 😋
Reese blizzard is the best
Excellent service
Good soft serve
Friendly and clean location!
Blizzard was awesome!
Good n quick
Good!
Too soft blizzards
Hmmmm!
Great service and staff
Excellent service!
Fast service!
Good icecream
Love it
Wonderful Icecream
Great service !
Bomb!!!
Great
Great service
😀😀😀
Yum
Friendly people!!!
Fair experience
Yummo 😄
Total reviews rating 4.3
170 Reviews for Dairy Queen (Treat) 2023:
Review №1
2022-04-18Great location i am saden that they only serve ice cream and not food. :(
Review №2
2022-04-25We pulled into the drive thru before 9pm because the neon Open sign was still turned on. There was an orange cone off to the side, and we noticed it as we were already pulling in. There was also a car in front of us with their flashing lights on. As we pulled up to order the lights were immediately turned off. As my husband said hello? We were treated like criminals, were told that they were closed and they saw us purposely run over their cone to get in line. Ive never received such horrnedous customer service, the entire tone of the employees voice was appalling. A simple so sorry we are closed, thats why the cone is there would have gone a long way. We live down the road and can tell you that we will never come back and will take our business to Clarks right down the road. They know how to take care of their loyal customers. I will also be contacting corporate so they are aware of how this location is running their name into the ground.
Review №3
2022-03-17Always a pleasure. Service is fast, orders filled with accuracy, and the staff is courteous. You had just better know how to drive because the drive thru passage is super tight 😂
Review №4
2022-05-26This is a unique Dairy Queen! The drive through is so busy it typically backs up on to 12 mile road. I’m guilty of sitting in this line. Well worth your time!🥰
Review №5
2022-05-09Took 55 minutes in the drive through line for a blizzard on Saturday evening, at 8:45pm. Not worth it. Go somewhere else, they are way too understaffed. Only 3 people were working and not very efficiently
Review №6
2022-04-07I love this place but today my order got made wrong twice and I just didnt feel like repeating that is was an royal new your strawberry cheesecakes. The first one was oreo the second one was just ice cream an cheesecake I thought the strawberry was in the middle but no and I didnt feel like turning around because I came all the way from detroit.
Review №7
2022-06-1598 degrees out and Im waiting in drive thru for 10 min only to find out theyre not taking cards when I get to order. Too bad you cant get out of the drive through, so still had to wait on both cars ahead of me to get their food.
Review №8
2022-06-07Ommg.. the strawberry shake is just 💯.. my clients love to go here. Staff is great too
Review №9
2022-06-25Nice little shop, when they make your order right. Its like playing Russian Roulette when you go here, sometimes its good and then you get shot in the face.
Review №10
2022-03-12I’m not 100% who Kate is, but she she called and left my 15 year old daughter a VOICEMAIL firing her based on second hand information from an assistant manager who did not properly train her to perform the duties of the job. We’ll be in touch with corporate Monday to confirm what the proper protocol is in these situations. Even at 15, I’m sure it’s not appropriate to leave someone a voicemail releasing them from a job. My daughter held down a job at another establishment right down the street from here with a lot more patrons and they absolutely raved about her and her performance. Good leadership starts at the top and this DQ obvious lacks that.