Days Inn by Wyndham Merced Yosemite Area
Address: 1215 R St, Merced, CA 95341, United States
Phone: +1 209-259-4013
Site: https://wyndhamhotels.com/days-inn/merced-california/days-inn-merced-yosemite-area/overview?CID=LC:iqv0j1dklijly45:17495
stars: 2-star hotel
Phone: +1 209-259-4013
Site: https://wyndhamhotels.com/days-inn/merced-california/days-inn-merced-yosemite-area/overview?CID=LC:iqv0j1dklijly45:17495
stars: 2-star hotel
Category: Hotel, Inn, Motel
Rating: 3.3
Rating: 3.3
Name: J*** Y******
Date: 2024-06-08 15:34:05
Rating: 4
Comment: Room was small but clean. Staff very helpful and accommodating.
Name: R***** D**
Date: 2024-06-02 19:55:00
Rating: 3
Comment: I paid 2 50$ deposits. Money was never returned. Robert Dix. Checked out yesterday.
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Name: P****** C*******
Date: 2024-05-31 19:01:21
Rating: 5
Comment: I do a fair amount of traveling, and when I check out I try to make sure my room isnt a nightmare for housekeeping. Usually, I just need a bed to sleep in and a shower and maybe breakfast if its available, then Im out the door.This specific Days Inn is literally the only hotel that has ever given me my deposit back without haggling.I usually assume the 50$ deposit thats never listed on any booking sites is just part of the cost and I assume theyre just going to keep it no matter what condition the room is in.They actually refunded it though without me having to say anything and I must say Im impressed! Making this hotel my cheapest stay on my cross-country vacation.The rooms were also very nice and modern for a motel. I was very comfortable.
Name: K*** S***
Date: 2024-05-20 07:41:53
Rating: 1
Comment: Staff is very rude. The only nice person that knew how to do her job was the little blonde girl. Did not catch her name bit she deserves a raise. Everyone else needs to be retrained or fired
Name: E******
Date: 2024-05-18 06:21:36
Rating: 1
Comment: Pls dont trust the reviews in expedia, this might be one of the worst Wyndham properties Ive been in. Poor maintenance, sheets and floors were dirty, missing bathing items, breakfast was mediocre, etc.
Name: C**** D*******
Date: 2024-05-10 16:15:50
Rating: 1
Comment: Not a great neighborhood. A deposit was demanded on check-in that is no where on Wyndham site. Previous guests say the motel lied that they got makeup stains on towels and deposit was kept. I am concerned they will do the same to me. Anna, desk clerk, was helpful and courteous. Toilet seat is smaller than toilet and cheap junk. Nice looking Keurig in room but it doesn’t work. Makes a popping sound partly into process and doesn’t make coffee. Will they take the deposit because the pot doesn’t work?Bed is ok, not as comfy as others on this trip.One star is because of deposit demand. Otherwise, 2 star place.
Name: R***** E*****
Date: 2024-04-26 22:55:09
Rating: 2
Comment: Cleanliness and service was adequate. Location was not as easy on/off as I would have liked.I was charged for a make up stained towel. Neither of us wear make up at all. Reading other reviews. This charge came up several times. Seems to be a money maker for them.
Name: A****** C*******
Date: 2024-04-26 13:49:03
Rating: 1
Comment: Am going to UC merced my parent and I came to this town to check out the school and home Possibilities. My mom and I checked in pretty late close to 2am, even tho it was late front desk Receptionist was freidndly and understood we were exhausted and got us into a room quick lobby was clean and looked newly remodeled. While taking our belongings out of our vehicle we were approach twice by a Transient we did not interact with him Which led him to walk off but not for long. While inside the room my mom went to the vehicle to retrieve her phone charger when she was approached yet again by the same guy my mom did notice a gentleman by the front end of the building standing she did ask if he was Security which he replied yes, she told him she was approached by a Transit a couple times now if he just stands at his post or makes rounds (which is a Extremely valid question.) Which he replied with depends how I feel and walks away. Were so worried about our vehicle we Left our window sealed opened Which was extremely uncomfortable, but we felt it was needed to protect our vehicle. The room was extremely comfortable. All necessities were provided. A few days before Our arrival I had spoken to somebody about maybe staying at the hotel untill August or I got my apartment situation under control but after the service or Lack of service and professionalism that we got from the outside service I think its best if I dont.Went to get breakfast at dennys than my mother tells me they have breakfast in the lobby.
Name: M***** S******
Date: 2024-04-14 04:08:53
Rating: 1
Comment: I had made a good review about this hotel weeks ago but i had to delete it. I come to visit a sick family member ever 2 weeks am from the bay I always stay here 2 nights been doing it for about 5 months now but this passed weekend was horrible, I was given a room upstairs facing the freeway I have insomnia its hard for me to sleep even harder when you have night guard standing outside your door on his phone watching a movie, I opened my door and told him I was trying to get some rest when he replied with alright go to sleep I told him I couldnt sleep with him outside my door he than replies with well thats not my problem am here to protect the property not worry about you I slammed my door. The next morning I asked a cleaning maid for a supervisor was told to go to the front desk. I did get a email to contact the supervisor but my emails arent going through. My stays were always wonderful front desk clerk is always friendly, breakfast is okay, does take a while to get my deposit back, my wife liked it here which is she hard to please. After the experience we had we wont be back. Thank you Days inn Merced
Name: S****
Date: 2024-03-31 18:48:20
Rating: 5
Comment: Like a miracle it appeared directly in front of me from the gas ⛽️ station in a rainstorm! Lol but so true. Id been driving for 12 hours. Used the app to book and 5 min later a very helpful clerk greeted me with a first floor room and plenty of parking for my car and tow car. Due to a technical issue I reported to a new clerk and was instantly offered a new room.Both rooms were clean. Newer towels. Working fridge and microwave. Carpet. Paint without chips. Fully stocked with expected amenities. And breakfast available at 6am. Very helpful staff.2 blocks off freeway. Were trains but not at all noisy.
Name: R* B******* G*****
Date: 2024-03-22 20:57:04
Rating: 3
Comment: A fine, safe place to rest your head at night.The rooms were fine, the front desk was friendly, though often understaffed (twice needed something when there was a 10-minute wait sign, NBD, but had it been urgent, Id have been SOL), but the thing that killed this for me was the free continental breakfast. Theyd be better off offering nothing at all to manage expectations. Tiny (no really, tiny, like, barely bigger than a dish for soy sauce tiny) bowls, 2 garbage cereals, an empty milk container with literal chunks in it when I opened it up to see it empty, a couple hot dishes (precooked eggs, sausage, something else I decided to skip) that Im confident were reused day over day, and a single DIY waffle maker with incomplete instructions and a tiny supply of batter with no butter to add afterward. The only available baked good was a half loaf of wonder bread. On the upside, there is a Dennys right next door (parking lots connected) and a McDonalds right across the street in addition to a convenience store right next door, so, you know, not bad as somewhere to stay for a night on your way somewhere.Just make sure you dont get the room next to the laundry or electrical room. The entire room shakes when theyre doing laundry and the buzz of the electrical box is so loud it could keep you awake at night.
Name: A** A******
Date: 2024-03-21 14:51:59
Rating: 1
Comment: Horrible. Do not stay here! The location was terrible and there was a lot of sketchy characters walking around the outside, there was even trash like someone just dumped in front of our door to walk in. And it’s not the hotels fault but there were idiots being loud and laughing right outside of our door at 2-4am.The rooms were not very clean. There were literal stains on the towels and the carpet smelled awful.What made me write this review was the breakfast! We got downstairs and it was full of people. The options all looked disgusting and the only thing I personally got was cereal. First bite I had to spit out because the milk was spoiled!!
Name: K* I*
Date: 2024-02-26 15:02:06
Rating: 5
Comment: Helpful Staff, Clean Room, easy access to freeway and a 10% discount at Denny’s which is in the same parking lot!! I will ONLY book here on my trips to the Merced area!!
Name: J*** S******
Date: 2024-02-16 02:46:00
Rating: 1
Comment: The management are thieves they charged my card twice refused to refund it then kept my deposit
Name: S**** N** K***
Date: 2024-02-04 17:26:46
Rating: 2
Comment: The wifi was unable to connect, the bathroom supplies were empty and the breakfast was not very good. The staff was friendly and the room was clean with a comfortable bed. The price was high for the quality.
Name: J***** F*****
Date: 2024-01-25 19:33:28
Rating: 5
Comment: I had a great experience here cleanest hotel in Merced and breakfast is delicious staff was amazing!! 10/10 recommend 👌
Name: A**
Date: 2024-01-13 02:28:30
Rating: 5
Comment: Had a long drive from San Francisco came into town to visit a sick family member I got lunch next door went to the lobby to eat. While I was there I had a long conversation with the supervisor she was wonderfully. The rooms was a great size, bed was nice and soft. I will definitely be coming back.
Name: N******** G*****
Date: 2024-01-13 00:02:39
Rating: 5
Comment: Not clear on negative comments of wifi. I used all my devices and video game with good speed. Nearby restaurants! will continue to stay here
Name: O**** A*****
Date: 2024-01-12 23:58:17
Rating: 5
Comment: Great location off 99, clean and comfortable rooms. will stay again
Name: R** P*****
Date: 2023-12-31 19:37:31
Rating: 3
Comment: Super handy. Right off of I-5. The room was very Spartan but comfortable beds with crispy sheets. No mini fridge. The late night clerk was super helpful and friendly
Name: v******* a***
Date: 2023-12-23 03:55:01
Rating: 1
Comment: Don’t like the policies, I’ve gone to this hotel a few times first it was always a 150$ cash deposit but today I’m told it’s 200$ cash deposit which is fine until another customer before me was told 50$ deposit on the card. I asked why we couldn’t leave a 50$ deposit on the card and she said it’s like that for everyone. the employee was nice but the hotel needs to figure out its policy. Judging from a previous review they seem to pick and choose who is charged a crazy amount for a deposit. It’s weird tbh
Name: M******* C****
Date: 2023-12-15 20:54:52
Rating: 2
Comment: Clean rooms, good service but location is horrible. Merced is a dirty run down town. Downtown is all graffiti, boarded up storefronts (no businesses) and full of homeless people.
Name: L***** V****
Date: 2023-11-26 21:30:36
Rating: 1
Comment: NOT A HOTEL FOR FAMILIES!!!!They sell ear plugs at counter at check in, rooms had shoe prints on the bed.No security, homeless using drugs right outside of rooms..Front desk lady was very angry that we didn’t want to stay.. BE AWARE OF THIS PLACE STAY AT YOUR OWN RISK!!!
Name: R***** R********
Date: 2023-11-21 23:36:02
Rating: 2
Comment: Prepare for a 40 minute check in. If you book online, and pre pay, they will demand 200$ cash. Theres an ATM across the street. Make sure you evaluate the assigned room before you fork over any cash. Mine had damage. Glad I wasnt charged for previous problems. No other lodging demands cash like this place. Cha-ching.
Name: M******* V*******
Date: 2023-10-28 05:10:32
Rating: 1
Comment: I should have been smarter and looked the reviews here before I booked this Inn.Not because of room, we were I guess lucky and had a clean room. But the weird thing is that the TV and lights were on when we got there.Why I should have been smarter - because it seems that I won’t get my deposit back. According to them, they have tried to pay it back, but my card was “blocked”. I have ask for a proof of declined transaction so that my bank can resolve the issue and still I have received nothing. This is some kind of scheme, i don’t know how they pass IRS control
Name: P**** P
Date: 2023-10-17 22:35:45
Rating: 1
Comment: My brother booked this hotel by mistake, so we chose to stay—a bad move! Regarding the service, the neighborhood in which this establishment is located, and the cash deposit, the reviews speak for themselves. Since there were six of us, we rented two rooms. Among other concerns, one room was lacking a fridge, had stained linens, and had a loose toilet seat. My brother did not mention that they charged us $40 because the towels were stained with makeup until we were home. Im glad he did, lol. It is stupid and absurd to charge for dirty towels! Their excuse is that the stains were not going to come off.😂 How do they know that? Please stay away from this hotel. I was scared for my life. At night time, all you see outside is druggies and homeless.
Name: M******* G******* P****
Date: 2023-10-04 00:05:33
Rating: 3
Comment: Location is great, Service was very poor, rooms are very small, no coffee in the room, very pricy for the size and quality of the room.
Name: J****** V***
Date: 2023-09-17 07:16:12
Rating: 1
Comment: Do not book! Horrible experience! Not safe for families left as soon as we checked in ! violent and drugged people in and around hotel facilities!
Name: E L****
Date: 2023-09-12 06:09:13
Rating: 1
Comment: Do not reserve or use this hotel the steal your money and have roaches and bed bugs ..
Name: R****** B*******
Date: 2023-09-04 00:39:58
Rating: 1
Comment: Avoid, not fit for purpose. The area is poor but most people will know that from the reviews, if not familiar with the location. My real grievance though is with the service and hotel management and regardless of the price there is no excuse and my experience was horrendous.When I arrived (past the police and drug users) I was offered a room and advised that the lock may not open though. If it didnt another room would be found. Well the lock didnt open and when I asked for a new room I was told, that actually the hotel is full and no rooms were available.However, a work around was offered whereby a member of the hotel staff would use a wire under the door and open the lock from the inside. This raises several issues not least that the hotel is unsecured. I declined this.With no other option we agreed to cancel the reservation and I would receive a refund. However the manger would have to authorise this and unfortunately she was not available until the next day.I shouldnt worry though as I would receive a confirmation by e-mail and the refund. The receptionist refused to give me any confirmation there and then saying the manager had to.No e-mail nor refund has been received. I am still waiting for any reply to my my follow ups. Either incompetence or theft at this point.No amount of you pay for what you get is worth it with this place.Comedy of errors with a nasty edge.
Name: A***** K
Date: 2023-08-28 16:08:15
Rating: 4
Comment: Yosemite only 2 hr distance. Lots of restaurants, fuel( gas, ev), grocery store are nearby. Decent breakfast served. Rooms are clean.
Name: H**
Date: 2023-08-25 05:27:07
Rating: 2
Comment: It is a 2 star inn. It is clean but rooms has no fridge and Wi-Fi is not available to guests.The WI-FI was not available to guest and they didn’t share the password by bringing excuse that they don’t know the password. I think they use a free Wi-Fi included as a sales pitch.
Name: r** v
Date: 2023-08-24 20:52:20
Rating: 1
Comment: Trash containers are located on one side of hotel, which smells so bad, we could not even open the room door because of smell, even if we open the window right in front of window was trash container, we were stuck inside the room, could not even walk around freely outside. And they didn’t even change the room, saying that nothing is available.
Name: A** B
Date: 2023-08-19 23:37:34
Rating: 2
Comment: Things didnt go well at this location.Rooms: The layout is very cramped. Fitting two queen beds into that room meant that one of the beds was wedged right up against the wall AC, which I turn caused the AC to malfunction all night long.Beds: Upon entering our room, we discovered that the bed cover had a dirty spot. I reported it right away and the worker tried to get us into a different room but since we had two rooms it would have split our family too far away from each other. She didnt have access to the laundry supply room so could not supply us with a clean replacement. I ended up just taking off the top layer. Upon retiring to bed I discovered that the sheet was incredibly thread-bare. See pictures.Supplies: Upon using the bathroom, we discovered that there was no soap. We went to the desk to get them and discovered that the entire motel was without soap because it was on back-order. But no solution was offered. So...yeah...no bueno.Breakfast: We didnt show up for breakfast until 20 minutes before it closed so pickings were slim. The most disappointing for me was zero produce.
Name: M****** S****
Date: 2023-08-17 20:22:41
Rating: 1
Comment: Rude staff. Lied to Expedia about solving our maintenance issues. Wouldn’t fix them and said we’d need to “upgrade” to get a room without a heavily-leaking shower. Got confrontational.
Name: C**** R***
Date: 2023-08-09 16:35:38
Rating: 1
Comment: I booked a one night stay here and when we arrived to check-in, we were told that a $400 CASH ONLY deposit was required. Im not sure if the front desk lady / manager or owner are trying to run some type of scam or just out right tax evasion here, but these people need to be investigated. I mean, who runs around with $400 cash in their pocket these days? Imagine if you had a bunch of rooms? You need a thousand+ dollars or more in cash just to stay here on top of the cost of the room(s). Shady! In the reservation it states a $300 deposit will be required, but then states ...we except all credit cards... Im fine with putting a card on file for incidentals, but CASH... absolutely not. I was unwilling to give them $400 cash, so we went to one of there competitors (Courtyard by Marriott) just down the road. I highly recommend them. Their manager even thought it was quite odd and unprofessional to demand a cash deposit. And according to him, it may not even be legal. Either way, I do not recommend this place under its current management.In response to the owner: As someone who owns a company that books hundreds of hotel rooms across California every year, I can unequivocally tell you that CASH ONLY deposits are NOT common and your statement is absurd. In fact, I have only seen one other hotel require this. The Hotel was in Oakland and it was 15+ years ago. As a business owner myself, I find your cash only requirement bad business practice. Maybe its the low-level clientele your establishment deals with is why you require this. Either way, my staff will never book another room with you and I will be writing a nice letter to Wyndham concerning your cash only policy.
Name: J******** T*****
Date: 2023-08-07 12:23:20
Rating: 1
Comment: If your ever in town and thinking about a stay at the Days Inn..do yourself a favor and drive right past this location. Dont stop in Turlock just keep on driving to Modesto Days Inn. There you will find welcoming, trustworthy, helpful humans working there. There are spacious, comfortable, clean rooms and professional housekeeping staff that are respectful, attentive and considerate of travellers and their well being. They also have a big sparkling clean swimming pool that always available when in season. The two locations you passed up do not deserve a dollar from anyone as they are staffed with dishonest, disrespectful, irresponsible narcissist types who will not look out for anyones best interest but their own. They facilitate local residents to victimize their guests and if you request law enforcement they will throw you out for what they call a disturbance you caused when you brought police there for help. Then they themselves will contact law enforcement and slander you to have the police throw you out. And finally they will use this as an excuse to keep your deposit, your property, your vehicle gifted to a local tow yard. This is a true story. Please be safe
Name: M*** H*****
Date: 2023-08-02 05:07:01
Rating: 1
Comment: I reserved the room 15 minutes before arriving. When I checked in I was told that there is a $55 fee per pet and a $50 deposit. I immediately asked to cancel my reservation. Days Inn still charged me for the room! Very disappointed! I will never stay at any Days Inn!
Name: w*********
Date: 2023-07-27 15:17:38
Rating: 2
Comment: My wife, 9 yr old son and I have been traveling cross country from WV to BC Canada then down the coast of Washington, Oregon & California over to Yosemite going to hit Big Sur, anyway I don’t really have the time to write reviews, but feel I need to for Days Inn by Wyndham Merced / Yosemite area hotel .This is our 16th day of travel and have stayed in 16 different hotels and have not had any real issues with any until now, the place does seem clean enough (except greasy looking stain in the middle of the floor in our room) the lobby and breakfast area looked nice upon checking in, I called them directly ( no 3rd party like Expedia ) on there site it says room has led tv, fridge and microwave “ect” when I got there the girl was nice, but said before I gave her my credit card ( even though I did this over the phone to secure it, witch is normal ) Oh that room does not have a tv, do you want to upgrade ? I’m sure trying to get more money out of there room rate from what I was quoted, I said no need we was tired and was just needing to sleep, we get to room #126 and there’s a tv bracket and No tv witch she told me about, but there was no fridge, microwave, there was a ironing board but not a iron on the bracket, no tissues, no soap, no shampoo, missing lamp shade, a see thru shower curtain was thumb tacked into the wall over the window so the street light shined thru & No smoke detector! I’m pretty sure that’s not to code ! I have rental property in Wv & have to have one in every sleeping area for the city of Huntington, and for HUD you have to have one per floor, I went to the front desk and ask for some soap and shampoo and she came out with one small bar of soap and a bottle of moisturizer and said that’s all she had ( no shampoo) & when I told her about the shower curtain thumb tacked to the wall she acted surprised and said oh I’ll have to check on that tomorrow ( after we check out) here I am writing this in my notes on my phone at midnight because I feel a little bit ripped off . I read another review they charged someone a $200 deposit and it’s been 8 days and they still have not got it back & the hotels response was it takes up to 20 days and your bank must be holding it! They charged me $50 just checked my capital one app, we will see how this plays out! Rant over I’m going to bed now! Lol, ok here it is at 3:08 am I just woke up for some reason, I don’t know if it’s the multiple trains passing blowing there horns, or the dog I hear barking sounds like coming from another room or the Mexican restaurant we ate at in Groveland😋 (Cocina Michoacana, witch was Excellent ! ) a wash rag I had to put over my eyes to get to sleep isn’t blocking out the light so great so im going with a pillow instead ! back to sleep again! So just got up and went for breakfast & was pleasantly surprised it was one of the better ones we have had on this trip the eggs, sausage & especially the sausage gravy was very good and fresh tasting compared to most others on this trip, kudos to whomever is over the breakfast decisions & to the ones that prepare it! Oh and I forgot to tell you there was actually a Keurig coffee pot in the room with no coffee, but there was 2 tea bags .Wyndham if your reading this you can do better with this particular hotel because I have stayed in several hotels ( by Wyndham ) on this trip and past trips and your usually top notch! The second star is only for the breakfast .
Name: C* L
Date: 2023-07-24 00:41:09
Rating: 4
Comment: We were super worried about this place after reading the reviews on Google, but it isnt that bad. The room and bathroom were clean. 😌 One picky thing is that the shampoo, conditioner, and body wash were all empty. 😕 We asked the staff, and they quickly provided some soap and shampoo as their conditioner and body wash were out as well. 👍Theres a fridge, microwave, and coffee machine in our room. ☕ Theres also a hairdryer, iron, and clean towels. 🚿 Overall, its very nice. 😊I’m not sure if the air conditioner in our room is broken, it’s LOUD!!! 🔊 I recorded a video of how it sounds like. 📹One downside is that there are some homeless people across the street. 🏚️ Also, because this place is so close to the highway and the streets, we can hear car horns and trains at night, as well as kids running and yelling in the hallway. 🚗🚂🏃♂️But considering how much were paying compared to places closer to Yosemite, its fair. 💰
Name: M****** J****
Date: 2023-07-22 08:43:58
Rating: 1
Comment: InadmissibleI found a cockroach in the bathroom.On top of that I booked several months in advance but at the end the receptionist told me that because my door badge didn’t work I must had to go inside the room through the window.
Name: L**** R****
Date: 2023-07-08 00:02:35
Rating: 1
Comment: They will steal your security deposit and when ask to provide invoice of return they will say they will email you but you will never received the email then when you call back they never answer the phone. Make sure to ask for invoice of security deposit!
Name: J L*
Date: 2023-07-04 18:48:58
Rating: 2
Comment: 8 days later no refund of Deposit - Charged an extra $10 for makeup on a hand towel. Area is had lots of homeless & patrons who will sit outside of their rooms in lawn chairs right in next to your car. Bathroom door does NOT cover the entire doorway leaving an estimated 2 inch gap to see right through.
Name: Y L*
Date: 2023-06-28 07:49:04
Rating: 2
Comment: Room is small, carpet very dirty/blackno microwave, no fridge, even though website show available when make reservationfront desk staff not helping, cannot change room, cannot get a microwave, cannot even get extra pillow
Name: R****
Date: 2023-06-20 19:13:53
Rating: 3
Comment: The place was decent for the cost and the rooms were clean. However, there were some issues: 1. Had a two double bed room, however, the room was too small for the beds, one of them was up against the a/c and the other was up against the wall. If there had been four people in the room, it would be hard to get in and out of the beds. 2. There was no smoke detector in the room. The attachment for it was screwed in the wall above the door, but had no detector attached to it. I am pretty sure that this is against the law. 3. There were no tissues or soap in the room. All that there was, was pump bottles of shampoo, conditioner and lotion. I guess that we are supposed to wash our hands and bathe with the shampoo and use toilet paper for tissues. Luckily, I had brought my own. 4. If you want a microwave and fridge, make sure that you book a deluxe room.I am counting the above in my service rating, as housekeeping and maintenance are part of service. And no, I shouldnt have to go back to the office to get soap. That should be part of housekeeping 101.
Name: S***** A*****
Date: 2023-06-10 21:11:21
Rating: 1
Comment: The crackheads were knocking on my door. A bunch of men were standing out front I felt like I was going to get kidnapped. Staff was rude when I complained. The noise throughout the property was loud people were fighting. The pictures are very deceiving. The carpet in the room was disgusting, gross, filthy. They don or clean the carpets. I swear this place is filthy
Name: g***** c*******
Date: 2023-06-02 17:16:02
Rating: 1
Comment: Horrible location and staff, especially front desk representative Anna. Bathroom floor was filthy dirty and we utilized a towel to clean the floor and a 2 face towels to clean my face (make-up residual was left) and the property charged me $60 for 2 small towels and a large towel (which we used to clean to filthy floor). They were extremely rude and unprofessional laughing every time they went to the back and discuss the situation.
Name: K****** A******
Date: 2023-05-30 23:56:11
Rating: 1
Comment: The whole experience was great until they charged our card for no reason after check out. When called to ask a lady picked the phone up and refused to provide absolutely any information on it. We asked her name and she refused to give that and when insisted she said her name was “Sarah” which we believe she made up. DO NOT GIVE YOUR CREDIT CARD TO THESE PEOPLE. They make a copy of your card when you check in instead of using a credit card machine. I would love to talk to you guys about the charge. Give us a call back. The reservation was for 20th of MayUPDATE: THEY CHARGED US $50 AGAIN ON TOP OF WHAT THEY CHARGED US ON THE DAY OF CHECK OUT. THIS IS A MENACE. I WILL REACH OUT TO CONSUMER COURT IN A DAY OR TWO IF I DO NOT HEAR BACK FROM YOU GUYS.
Name: J****** P
Date: 2023-05-29 01:54:25
Rating: 1
Comment: I am writing this complaint because I wanted to notify Wyndham hotels of the handling of guests. I booked a room at days inn merced,CA. I paid for a deluxe room which is supposed to include a mini fridge and a microwave. I paid extra to get a mini refrigerator included in the room. When I checked in the room I was told it was the only room available, I made my reservation a week in advance. The room doesnt have a refrigerator. It also doesnt have a smoke detector or sprinkler, which is against the law. I stayed here with my wife and children. This puts their safety at risk. I was only given 2 bath towels and 2 wash cloths. There are 4 of us. The hotel staff stated it was all they could give me. When I walked to the front desk I noticed several rooms clean and ready to go with refrigerators, smoke detectors, and microwave. The front desk clerk said the rooms were for other people with reservations. I informed her I had an reservation as well. I was given a standard room but charged the deluxe price. My platinum match from caesars rewards was not honored as well. We came early at 11am to see about early check in but was told to show up to check in at 3pm, but the room was not ready. We waited for the room to be cleaned. We were given a damaged room. We ended up checking in at 4:30pm. Our room did not have a working phone either. I feel I have been discriminated against, because I was told that there werent any rooms available but people were walking in and getting rooms that had a refrigerator available. I have a video showing rooms that have refrigerators were available.
Name: B** M
Date: 2023-05-24 15:17:04
Rating: 2
Comment: On our stay, there was water pipe repair. So we did not have running water until around 9:30pm.
Name: Z*** L********
Date: 2023-05-21 21:18:26
Rating: 1
Comment: Absolutely terrible Customer Service. They charged my card for a reason only they know and when called them to ask about it. Got NO response from them. Lady picks up the call and is extremely rude and refuses to provide any assistance. Her name I believe is Sarah. Do not give these guys your credit card. They’re a MANACE. We loved the stay until they decided to randomly charge our card after we check out. I hope this reviews are monitored and SOMEONE FROM THE UPPER MANAGEMENT REACHES OUT TO US. The reservation was under my name for 20th of May.
Name: S**** T*****
Date: 2023-03-09 07:27:28
Rating: 5
Comment: The staff was very nice. Location great. The rooms were on the smaller side but very clean. Rooms were stuffy but quiet. overall a good deal
Name: J**** B******
Date: 2023-03-05 17:15:14
Rating: 5
Comment: Great service! Rooms were nice and clean. Will definitely be back!
Name: J**** W*****
Date: 2023-03-03 15:05:09
Rating: 1
Comment: There were people partying all night, screaming and slamming doors. This is more of an apartment complex than a hotel
Name: S***
Date: 2023-02-22 22:21:54
Rating: 1
Comment: If I can give this place a negative I would. Feels like Im in jail. No screens on the windows. Pillows are flat. They give 2 towels for 4 guest. I guess they expect us to share. Receptionist has no smile. I will never stay here and I will continue to tell people not to come here. I travel a lot and this is the worst place I stayed. I need to contact the owner.
Name: E*** R*****
Date: 2023-02-13 17:34:25
Rating: 5
Comment: This is a two star motel, so if your expectations are appropriate, this is exactly what you are looking for. Considering what we needed, this fulfilled all of our requests. We just needed a place to stay on a road trip, and we were not looking for a five star hotel. It was close to the highway, clean, very inexpensive, and breakfast was included (although the breakfast wasnt particularly great.) I would recommend this motel to anyone who needs a cheap, reasonably priced place to stay.
Name: j******* C******* (*****
Date: 2023-02-04 20:46:39
Rating: 1
Comment: This location is trash. They deny me the room because my ID was expired but they still charged me for it I called the next day and then they tell me I have to wait till the supervisor gets in the supervisor doesnt get in until 5 days later shes only one that could do the refund thats some bull I think theyre just racist
Name: R*** O*******
Date: 2023-02-02 18:09:32
Rating: 4
Comment: Service was great, room was clean but one pillow had stains. Easy access to the freeway. Loud outside because the freeway is next to it so youll hear the traffic all night. Breakfast was sad but they made fresh coffee for me since they didnt have anymore. Lots of homeless and some stray dogs which was very sad to see.
Name: N***
Date: 2023-01-30 15:06:02
Rating: 3
Comment: Centrally located is about the best I can say for it. Tried for two days to get coffee pods for our room but none of the front desk people came through for us.It would have been nice to have been told on check in that housekeeping is only performed every 3 days.No hooks or bars to hang towels between uses
Name: p***** j******
Date: 2023-01-09 10:39:37
Rating: 1
Comment: The room was just okay for the price. It was really small and smelled like pet urine. The $200 deposit really doesnt make sense. Theres nothing extraordinary about the room for them for them to need to hold this much of someones hard earned money. We had to throw out a lot of our clothes after we checked out because the stench from the room settled into them. If anything they should be giving the guest a $200 deposit in case the motel causes damage to guests property. They also state that they are not responsible for guests vehicles in the parking lot and there is no security whatsoever. The room next to ours had an issue with their door so whenever they open or close it is extremely loud. You will be waking up to this all throughout the night and then early in the morning the housekeepers will be as loud as they possibly can in front of your room for a few hours. They offer breakfast which would be great if it was edible. They actually serve food leftover from the previous day. Totally not okay and it will make you sick.
Name: D W******
Date: 2023-01-09 03:32:32
Rating: 4
Comment: Reasonable priced motel, receptionist is very friendly and helpful. Free breakfast buffet is good
Name: J***** t*******
Date: 2023-01-06 00:28:43
Rating: 1
Comment: I left a $100 cash deposit with this property a year ago and I have yet to have it returned to me, I have sent dozens of emails and spoken with the manager but I have come to the conclusion that my money was stolen from me.
Name: S****** A********
Date: 2023-01-01 19:04:45
Rating: 1
Comment: Breakfast ends 9am on new year day!!! Congratulations you won a best customer service medal
Name: S*** P******
Date: 2022-12-21 07:01:28
Rating: 3
Comment: Well from having a half a roll of toilet paper to 2 towels then asking for more and being told they have none to paying over 100 for waking up late I really was disappointed cause the last time we were there it was great needless to say wont be staying there again
Name: C*** F***
Date: 2022-12-16 07:08:37
Rating: 3
Comment: Relatives stayed here. Be careful because they price gouge. Make sure you know ALL the fees involved. They even charged $40 for a one hour late check out we requested because these were elderly people and the wife had been in the hospital so they move very slow. Very disappointed.
Name: C***** C**********
Date: 2022-11-16 00:41:15
Rating: 2
Comment: The room is nice but the area is too sketchy for me. Also, a residential neighbor blasted his music, heavy on the base, for hours, literally vibrating the building. After two hours, I called the front desk and the clerk said shed look around for the cause. But the second night, the same so Im pretty sure they are used to it and only fained surprise. My room didnt have a refrigerator or microwave so had to toss my perishables. Forgot to check the small print. 😢 The shelving unit was specifically built for a microwave and refrigerator though so I was constantly reminded of what could have been.
Name: R****** b*****
Date: 2022-11-06 22:54:30
Rating: 5
Comment: Very good service clean rooms enjoyed our stay
Name: R**** P****
Date: 2022-10-23 03:23:15
Rating: 5
Comment: Great friendly welcome on arrival. Room big and very clean.
Name: P*** A****
Date: 2022-10-01 23:42:48
Rating: 2
Comment: Very noisy. Key card didn’t work and I had to return to the front desk to get another one.
Name: N**** J****
Date: 2022-09-25 02:08:50
Rating: 1
Comment: I reserved 2 rooms for a family reunion. I used to always use @daysinn @wyndham in the past. Got here and they canceled the 2nd room with no explanation! Then they didnt help and also send me to a room that was dirty! No fridge and extremely u comfortable. Will NEVER come here again. Very sad! They used to help their customers, but their representative would not bother with me. Sad.
Name: J****** C***** V***
Date: 2022-09-05 15:34:26
Rating: 1
Comment: Don’t stay here. Even though a reservation is fully paid through booking site, they demand a $200 CASH ONLY deposit and charge $20 for used towels. Uhm, WHAT?! AVOID this place.
Name: M** F*****
Date: 2022-08-19 15:53:18
Rating: 3
Comment: Has no pool decent rooms decent location decent service
Name: W**** R*****
Date: 2022-08-14 17:09:20
Rating: 3
Comment: Not the best stay i have had.Very basic and not in a great location.Highlight was Dennys that is adjacent to the hotel
Name: L B
Date: 2022-08-13 06:55:30
Rating: 1
Comment: AVOID THIS HOTEL AT ALL COSTS! I mistakenly booked this hotel and couldnt regret it more. Its in one of the worst areas of Merced (I know because I grew up here and lived here recently). The owners have renovated the hotel, but its still frequented by tweakers. They charge a $200 CASH deposit up front -- thats $200 deposit PER ROOM -- in addition to the cost of the room, even if you pay for the room with a credit card and even though the rooms cost less than $100 to rent. Per the employee at the desk, this deposit is because so many guests destroy the TVs, etc. The rooms look *nothing* like the Maps pictures, to the extent that Im sure those pics are of another, nicer hotel. The actual rooms are exactly what youd find at Motel 6. The housekeepers will wake you up when they come around at 9 am -- that is, if you were able to fall asleep, because this hotel is in a noisy area, right by the freeway. To top it off, my family member accidentally left an expensive ring and when we returned for it, it was gone, no doubt stolen by the only person the hotel said had been in the room, the housekeeper. Good thing (for them!) that the hotel has a policy that its not responsible for any loss of money or other items. (Edit: The police came and the housekeeper agreed to be searched, but would not consent to having her items searched). Overall, a ghetto hotel in a ghetto area with thieves working there. Will NEVER be back!Edit #2, response to managenents comment: Actually, yes, it is safe to assume your employee stole the ring when, according to you guys, she had been the only person in the room after we left and the ring way too much weight to it to have been caught in the sheets and put through the wash, as you guys suggested (and if it was in the wash, why wasnt it found?). Further, why didnt she consent to her items being searched? What did she have to hide? You shouldnt be sorry we left it, you should be sorry your employee wasnt honest enough to turn it in to the office and that you didnt care enough to help return it to its rightful owner. You guys suck, thats all there is to it.
Name: J**** C******
Date: 2022-08-05 04:05:09
Rating: 2
Comment: I actually had to FIGHT with the unbelievably unhelpful receptionist to get one towel per person!!! We were 6 people and got 4 towels. Her annoying answer was There are 2 towels per room. What? Do you want me to go buy towels? I told her that how she got them was HER problem and not mine. I told her I was not leaving the reception until I got the 2 missing towels and that she would have to find a solution.. UNBELIEVABLE.. behind me was another family with the same problem.. This is a simple motel and that is fine. We were not expecting or demanding luxury.. we were looking for a clean room.. decent beds, a clean functioning bathroom and shower.. and also one towel per person.. I paid for 2 rooms for 6 people and it is beyond ridiculous that I had to fight with the receptionist to get one towel per person. Do not stay here. There are better options in Merced.
Name: V**** M****
Date: 2022-07-28 21:22:12
Rating: 3
Comment: We stayed in a handicap room because I cannot climb stairs and without an elevator must be on the ground floor so a handicap room was the only thing available. The good things: 1) Clean room 2 ) Comfortable beds The not so good things: 1) No vanity area to plug in items like hair dryers, curling irons etc. thus no place to put out makeup and/ or shaving items etc. 2) No drawers to put items into I.e. underclothes, pajamas, etc. 3) Iron but no ironing board 4) Asked to have the room attended to after the first night and were told they only do rooms every third day (what??) therefore no additional coffee or cups were offered. 4) Asked for clean towels and wash cloths and were told they were not available (they didnt have any extra) 5) No signs to locate things like the ice machine, etc. 6) Unfriendly, snippy staff 7) Space for a small refrigerator but no refrigerator. 8) We were not advised when booking the room that a $300 deposit was required. Whats that all about? All in all, my sister and I travel to this area for family reasons about 3 to 4 times a year. We will not stay at Days Inn again. Not a good experience.
Name: R R
Date: 2022-07-25 20:12:04
Rating: 1
Comment: This place uses unsanitary and coercive business practices to charge you for incidentals.Reporting everything publicly. This place will go thru your towels and if there is one stain, $50 fee. For a hand towel. The maid takes pics which cannot be the legal process OSHA requires to handle soiled towels. I also highly doubt the company encourages maids to use their personal cell phone to go thru laundry? That is really gross. She probably will get hepatitis A from this? Health dept will be notified. Anna at the front desk harassed me about the spot on my towel which was from when I wiped my mouth after dinner on the hand towel. I didnt know, in the USA, when you stay in a hotel you have to defend your decision to use a towel to wipe food off my mouth. They insinuated it was something worse. Well, that makes no sense you force maids to take pics and go thru the industrial soiled laundry. Frequent wyndham customer. Literally will never stay at your brand again. Marriott in Merced was much nicer and cheaper on points +cashEdited to add to the owners response: Having your housekeeping take pictures with their personal cell phones (which they refused to email me) is a coercive and disgusting business practice. You are running a racket there. You have no idea whose towel is whose if some rando housekeeper is showing you a picture on a phone at the front desk. No I have never had this happen anywhere. Ive reported you to wyndham. Im reporting you to trip advisor. Ive never been treated like this by any other hotel. I can wipe my face with a towel you are a POS for trying to charge $75 for this. Its a $1 hand towel. You dont even provide a real towel. Its worth pennies. I will be reporting your business practice to the health department.
Name: P***** H
Date: 2022-07-22 20:56:42
Rating: 4
Comment: It was ok. Cheap and easy to get to. Breakfast was good.
Name: J*** D***
Date: 2022-07-16 04:54:54
Rating: 5
Comment: It looked pretty run of the mill at first, with small rooms and was a little disppointing. But for a 2 star hotel/motel, they had a very clean rooms with a good breakfast. Have to give it a 5 star cause the bed was way more comfortable than I expected! Merced is just not a very good location to stay unfortunately.
Name: C**** B
Date: 2022-07-13 17:55:52
Rating: 3
Comment: Clean, decent size bathrooms. Decent breakfast. Nothing fancy, but wasnt expensive so didnt expect the Ritz.
Name: J**** W*****
Date: 2022-07-07 19:01:49
Rating: 2
Comment: The reason I changed my rating is due to a few facts.1. Free WIFI is only at the lobe or close to the front of the building.2. If you ever run out of toilet paper you have to walk to the front with a dirty fanny to get more.3. Do not expect to keep meds of food cold as the rooms have no fridges.For a positive or the plus side.1. Dannys is right next door.2. The staff is very friendly and polite.3. Great continental breakfast.
Name: A** H********
Date: 2022-06-30 10:44:06
Rating: 1
Comment: Parents stayed here on there camping trip to Yosemite and where scammed by this place for a towel stain that they didn’t even make.At checkout my father asked for his deposit fee back was told that he was going to be charged 80 dollars for a towel stained with makeup. My mother did not take any makeup with her on her trip because as I said was camping. When my parents told staff they argued back that they had stained it so needed to pay regardless.Several reviews on various sites have mentioned very similar situations happening to other customers.
Name: S V
Date: 2022-06-29 20:03:33
Rating: 3
Comment: Breakfast is very limited and no elevator in hotel. Not like other wyndham properties. 3 stars for clean rooms.
Name: J***** L****
Date: 2022-06-26 02:52:07
Rating: 5
Comment: Awesome 👌 very clean & comfortable pillows was a plus
Name: L****** G****
Date: 2022-06-25 15:48:17
Rating: 1
Comment: We stayed in room where the AC doesn’t work. Since we got in there was a power outage which mean No TV, No phone access from the room. We had to come down to find out why we couldn’t get those things to work. But other electronic devices did work such as mini refrigerator. I asked to speak to a manager the night before yet I never got someone to go up to our room. I am very disappointed at this experience with Wyndham. I asked for a late checkout and I was told straight out no. I traveled with someone on the spectrum, he wasn’t able to sleep with the tv noise therefore he needed more sleep in the morning. The Dennys next to the hotel is the best Dennys out of the more than 30 I have visited. This is only reason why they got a star.
Name: J*** A*****
Date: 2022-06-16 01:23:14
Rating: 2
Comment: Room ever time not stock with coffee or soap and shampoo. Area has a lot of noise and sadly homeless people and drugs. Staff in the last two weeks not friendly and never fick problems.
Name: S**** M*****
Date: 2022-05-31 22:26:50
Rating: 1
Comment: No TV service no wifi and breakfast was out before 7.30 Am.
Name: L**** Y***
Date: 2022-05-21 05:10:08
Rating: 2
Comment: 1. Wifi dont really work. 2. It will be much better if there is at least a towel holder on the side of the sink to dry the towels. 3. No fridge in the room. 4. Sound proof of the door and window is really bad while the room faces highway and the train station.Other than that.The staff are friendly. The room is clean.
Name: J**** C***
Date: 2022-04-30 21:39:58
Rating: 1
Comment: The stay was fine did not feel that safe. They charge a $50 deposit and only credited me back $15. I called to see what the charge was for and I was told a missing towel I let them know we did not steal a towel and asked for a manager to call me me back with no reply. I emailed called and left several massages the last receptionest said we stained their towels I let them no way did we stain a towl. The only way they could have gotten stained would be from being on their dirty bathroom floor. Still no response but so quick to take my money. They stink!!
Name: K**** C***
Date: 2022-04-22 05:34:50
Rating: 3
Comment: Was a decent place to stay. Clean. The only thing is we have been Wyndham rewards members since 2010. We were charged a $200.00 deposit. I can see the hotel wanting to protect themselves. What damage would a 80 year old couple do. We are loyal customers but were upset about the deposit fee.
Name: L*** S******
Date: 2022-04-15 16:37:49
Rating: 2
Comment: Rooms are clean, tight, efficient and spare. Shower was nice, plenty of hot water. Breakfast room was well-stocked with everything but fresh fruit or yogurt. The major drawback is the area: not a desirable place to walk in the evening, and car alarms going off all night. Then theres the roar of the freeway, and the trains. No rest.
Name: R**** R****
Date: 2022-04-12 22:18:45
Rating: 1
Comment: First off very noisy, loud outside, a lot of homeless in this area, right by the freeway ..2nd off worst customer service, rude young kids, took so long to check us in, third they key didn’t work, fourth DIRTY SMELLY room stained sheets, when we reported it at check out we were charged ! Worse place I’ve ever stayed in
Name: S**** H*****
Date: 2022-04-05 03:08:20
Rating: 1
Comment: After check out they charged my card for damages. Said that we stained linens and they couldnt be cleaned. Never have I had any bad experiences at hotel than this. They sent me pictures of the stained items with no proof that it was actually from my room. There was no date stamps on photos my question is how many times have they used these photos. Bad customer service.
Name: J**** W*******
Date: 2022-03-18 15:56:59
Rating: 1
Comment: They charged my guys $50.00 and then another $20.00. My guys were told it was an administration fee or something. Now this morning during check out one of the guys are being charged for a face towel that was dirty from washing his hands because we in construction yes we be a lil dirty but the rooms are not cleaned daily nothing and now the office wont take my calls very poor management will not be making my guys stay at a hotel like this again
Name: m*****
Date: 2022-03-15 00:18:15
Rating: 4
Comment: I enjoyed my stay.Staff very nice.Breakfast was great.😋
Name: M****** M**********
Date: 2022-02-28 00:35:21
Rating: 2
Comment: Thus motel is ok for a one night stay if you get in late but would not recommend a stay any longer as I would not rate it too high on the comfort scale. The room was clean but small. The bed took up 75% of its space. There was no table or chairs to sit at; only the bed. Toiletries amounted to 3 tiny (0.75 fl oz) bottles and only one bar of tiny soap for the vanity and shower. There is also no pool. What really chapped my hide, though, was a $55 pet fee. Previously, I had never had to cough up more than $15 for that. But I was not asked about whether I had a pet or not when checking in. Luckily, I saw a sign warning of a $300 penalty for non disclosure. So I disclosed. Hmmm. Needless to say I was not too impressed with Days Inn Merced.Owner, dont bother with a canned keyboard stroke reply, I have already read them.
Name: D***** M*****
Date: 2022-02-18 21:02:35
Rating: 1
Comment: I checked in the room at this establishment on Monday 2.14.2022 and found a roach in my room on 2.17.2022. I contacted the front desk and was told I could change rooms. I insisted that I wouldnt be able to stay in any parts of this filthy place and was told they would only refund the two remaining days I had purchased and not tonight when I found the roach. This is completely unacceptable.
Name: J*** V******
Date: 2022-02-11 15:48:13
Rating: 5
Comment: Place was nice and clean spent 2 days there at Days inn in Merced Ca. enjoyed my stay.
Name: L***** S*******
Date: 2022-01-29 06:14:08
Rating: 5
Comment: Recently commuting I used this hotel and I was pleasantly surprised there are some homeless in the Alleyways nearby keep to themselves rooms are clean staff is helpful breakfast is good
Name: A**** M****
Date: 2022-01-26 06:14:15
Rating: 3
Comment: 1st room we got smelled strongly of smoke, they gave us a new clean one without hassle. Neighborhood was loud and someone was yelling obscenities in the street, homeless people passed by frequently. No WIFI in room! Room was nice though.
Name: B*** H* K**
Date: 2022-01-23 17:18:56
Rating: 4
Comment: Relatively smaller room size than other days inn. However the room is well maintained and clean.
Name: Y******* S*******
Date: 2022-01-12 13:31:30
Rating: 5
Comment: Clean rooms, nice breakfast. Great place to start a trip to Yosemite.
Name: G***
Date: 2022-01-06 21:53:56
Rating: 1
Comment: Immediately after checking in and receiving our keys, we saw a small sign noting the hot water was not working. We questioned the front desk agent about this and he only heard there were issues, but couldnt confirm anything. The agent said he would call us in 15-minutes to verify if the hot water was working. It wasnt and he never called. After a long day of hiking and an 8-hr drive, we werent in the mood to pack up and find another hotel. We told the front desk in the morning and they gave us an email address for the manager. Between emailing and calling the property, I have left 4 messages none being returned. In addition, the carpet was very sticky in our room.
Name: A****** N*****
Date: 2021-12-15 05:13:25
Rating: 4
Comment: Room was fine and breakfast was alright. A place to rest cant complain about the price.
Name: V****** P
Date: 2021-12-08 00:13:43
Rating: 1
Comment: This hotel is not in a good area of town. There is also a lot of noise thanks to the location (by freeway and gas stations). The carpet in the room was stained and sticky and the towels smelled awful. I was supposed to stay 4 nights and checked out after my first. Definitely do not recommend.
Name: M***** T****
Date: 2021-11-21 15:10:07
Rating: 1
Comment: This place is an absolute dump. When people pass by on the 2nd floor walkway the entire room shakes. Every single concrete slab of the walkway is cracked The air conditioner filter had apparently never been cleaned. There was no coffee.
Name: M*** P*******
Date: 2021-11-19 05:19:38
Rating: 5
Comment: Best 2 star hotel Ive been to. Surrounding area isnt the greatest but I was looking for a decent place to sleep and I was pleasantly surprised...
Name: D**** B****
Date: 2021-11-19 02:08:46
Rating: 3
Comment: I double checked there website about, the pet policy, they were going to charge me $55.00 pet charge per dog, I have 2 little girls. I was going to leave, but they dont refund my nights stay. So I stayed, they did only charge for one dog. They said the need to charge for the extra cleaning. But, the room needs vacuuming
Name: A***** B****
Date: 2021-11-09 00:48:48
Rating: 5
Comment: Dear Travelers,I need to inform you of a kind and caring Management Team at Days Inn in Merced. We lost a gold pendant and Elizabeth from Housekeeping immediately searched the room and found it behind the Television. Thank you for providing excellent service and care for your customers.Thank you.
Name: G***
Date: 2021-10-31 03:16:39
Rating: 2
Comment: Room was very unusual. Somewhat run down but not real bad. We had two double beds. One bed was pushed all the way up to the air conditioner.
Name: J B****
Date: 2021-10-20 07:57:44
Rating: 1
Comment: Parking lot was sketchy, and the room smelled like mildew. The check in took 45 minutes. The checkout was messed up, the woman at the desk tried to scam me out of money. I have rarely encountered such a lack of professionalism, or respect. Company policy is to screw over customers. STAY SOMEWHERE ELSE!To the owner giving out cookie cutter apologies, please dont patronize me by vowing to do better or whatever you clearly dont care if your employees rob your customers, or disrespect them as it seems like a common occurrence.
Name: l*****
Date: 2021-10-19 22:51:13
Rating: 1
Comment: They over charged us for the reservation, they charged us twice along with 50 dollars deposit and also Priceline charged us with a reservation fee, Priceline made a refund after several days of calling and expending so much time for our refund, but DAYS INN still has not refund anything except the 50 dollars deposit, very, very, deposited with their service.
Name: J**** V**********
Date: 2021-10-16 14:15:58
Rating: 4
Comment: Clean rooms, great staff, a little noisy but priced right.
Name: L*** G*******
Date: 2021-10-07 02:42:15
Rating: 3
Comment: Hotel was clean inside. Updated and all but location is not in the best spot. Very close to a train track and thats all you here all night.
Name: E**** K***
Date: 2021-10-05 19:29:20
Rating: 2
Comment: Clerk takes to much time with checking people in. No phone in the room. Coffee maker had a Roach in it. Was staying there for a funeral service. Construction company took up 6 parking spaces and had 2 vehicles. Room next to stairs doors slammed all night. Adjust the door to close quietly. Spent most of the time at Dennys to relax.
Name: R****** V****
Date: 2021-09-14 12:23:43
Rating: 1
Comment: This message is intended for the Owner. As I go back to read the reviews it seems that everyone is stating the same thing “not satisfied” however the “owner” is responding and acknowledging that they are sorry that we were not satisfied, but it seems as if nothing is being done about it. So do you really care about your guest and their experience at your hotel. You respond the same sentiment over and over again but the complaints seem to be the same as we have experienced as well. This tells me that you really don’t care what people have to say. The complaints are the same from 3-6 months ago to last week. Your response is the same but there should be a “Change” and there isn’t. You really need to examine your management team. We had a very unsatisfactory experience with your manager Hanna. If you really care about your business, please take the time to do something about it and NOT just say your sorry but put action into place and these comments and peoples experience will change.
Name: R*** G*******
Date: 2021-09-05 11:56:41
Rating: 1
Comment: Poor management, in the middle of my stay they soposebly had a change of ownership, I was locked out of my room since they cut my days short, I didnt receive a verbal notice, rude employees, bad area they stole from my truck, too many homeless people, they need to fix their bug problem
Name: A******** D**
Date: 2021-08-30 00:06:12
Rating: 1
Comment: They are right next to the train rails and you will get train noise all night, during the day you will get construction noise, and they won’t let you cancel the rest of your stay even the website said it’s totally refundable, now that I got my bill, I just discovered they charged me extra!!
Name: V***** B****
Date: 2021-08-26 16:35:41
Rating: 1
Comment: This is scam. Any 5/5 review you see is paid/family once. This is pure scam that needs CA attorney general investigation. They ask deposit to cancel your booking and take away your money eventhough you already paid the stay. The area is not safe and the rooms smell bad.
Name: M*** O*
Date: 2021-08-23 03:47:58
Rating: 2
Comment: Bed was clean, air conditioner worked, and fridge worked. Located in very noisy area. I didn’t feel safe outside in the night. I don’t recommend here to families with kids.
Name: R******** R
Date: 2021-08-20 16:07:06
Rating: 1
Comment: Not good people to deal with. Tried to reschedule a booking because I had been exposed to covid and thought it would be better to quarantine at home but they said the reservation was non refundable and I couldn’t reschedule..They would rather have someone who has been exposed to covid in their room rather than reschedule a booking. Keep that in mind when you book. You may be staying in a room that was occupied with a person with covid exposure because of their ridiculous policy.
Name: L*** C*********
Date: 2021-08-06 21:51:25
Rating: 5
Comment: Staff was super nice and helpful. The room was very clean and my husband an I slept like babies
Name: M***** G*******
Date: 2021-07-28 17:17:24
Rating: 1
Comment: BLACK, DIRTY CARPETS-ANTS-LOUD AREADo NOT stay here. They charge a $40 fee to check in early. No breakfast offered, not even hot coffee.But what makes this one of the worst stays I’ve ever had is: BLACK, DIRTY CARPETS!!! Rooms infested with ANTS, & the hotels location is by what seems to be a section 8 housing area. Hope you plan to wake up early every day, if not the motorcycles riding up and down the streets from these apartments will wake you up. My son’s feet were black from how dirty the carpet was. And we got moved from one room infested with ants to another that eventually the ants migrated to. The staff does not care!
Name: R***** S******
Date: 2021-07-19 15:14:29
Rating: 5
Comment: Clean, and relatively recently renovated. Bed was up against the air conditioner, but it was a good stay.
Name: M** L***
Date: 2021-07-11 02:46:37
Rating: 5
Comment: Comfortable travellers hotel. Youll find everything that a travellers is looking for. Location is in Merced which is very quiet and nice town. It is very near to gas station, food stores and restaurant. Comfy beds complete with all amenities
Name: V******* Z*****
Date: 2021-06-30 03:00:46
Rating: 4
Comment: Very nice for an affordable hotel. Clean. Comfortable beds.
Name: J**** H******
Date: 2021-06-16 14:01:25
Rating: 3
Comment: Your experience at this hotel may depend on how many people you have. The room was clean and updated. The room was very cramped; it was a double room but only sized for a single, so one side of each bed was pushed up against the wall. There was no room for the 4 of us to put our things or move about. The desk chair was so unstable that it actually tipped over backwards when one of us sat in it. There was no breakfast ( CA still under COVID regs, which we understood, but the website still advertised breakfast, and other places offered a bag of prepackaged items / drinks -- not here.) The hotel did require an additional deposit at check-in.
Name: M** B
Date: 2021-06-08 22:05:05
Rating: 1
Comment: People here are deceiving rude and place charges for no reason and had roaches Has lots of wear and tear No fridge no breakfast Lots of drug users My friends cooler was stolen Save your money goes elsewhere,would not go back
Name: M****** B****
Date: 2021-06-04 03:12:42
Rating: 1
Comment: So I booked this hotel on hotels.com. Just a couple of hours ago. Upon arrival at the hotel asked to give a $300 deposit. That of which I do not have my card was charged for the room, but I was told if I did not have 300 I would not be able to stay and the 90.99 I paid was nonrefundable. I contacted hotels.com and they were confused as to why they wanted so much money. They contacted the hotel and the hotel still refused to honor a refund or waive their deposit.So So I am out of a 100$ basically. My son just got married at 5:00 and this is just really horrible. Nothing was listed about a deposit being required. Hotels.com said they new nothing of this either. I am so heartbroken tomorrow I will be contacting a lawyer. This is a scam. They get people to book through the site and when they go to check in they ask for a deposit and steal peoples money... Do Not rent from Days Inn they are crooks.
Name: F*** K***
Date: 2021-06-03 20:18:37
Rating: 1
Comment: Dont ever do a delivery here as these people will NOT leave you a tip regardless of how many heavy cases of water and other heavy boxes they expect you to bring in. They will leave you NO tip on Instacart and expect you to leave everything high up on their counter on balls hot day in Cali. Shame on you Danielle! You run a motel for cryin out loud, TIP YOUR SHOPPERS!
Name: a*** h******
Date: 2021-06-03 04:30:39
Rating: 1
Comment: Very poor area with too much noisy neighbourhood. I reserved directly from them 2 nights. the first night was terrible, people on the street were fire working until 11pm. my 1 year old son woke up with anxiety an furious he got cranky and couldn’t sleep all night. Next day we decided to cheek out without staying second night, I told reception about the problems and asked them for refund my money for second day, but they didn’t accept. I also spoke with management, she didn’t care about that too.
Name: C**** A***
Date: 2021-05-21 17:24:08
Rating: 4
Comment: I would have given a 5 but theres no pool and the mini fridge didnt work.
Name: R****** H***
Date: 2021-04-30 06:46:35
Rating: 5
Comment: Great customer service, clean rooms, and a variety of different breakfast items in their complementary breakfast. Finally able to relax and enjoy a hotel stay. Thanks
Name: A****** V***
Date: 2021-04-24 16:14:50
Rating: 3
Comment: It was decent. I paid for a deluxe room and it wasnt so deluxe. There was a flimsy sliding door that separated the sleep area from the bathroom that I did not like. No privacy whatsoever. The front desk was nice enough to downgrade us into a normal room right away. The air conditioner was very loud so it was hard for me to sleep
Name: D******* C (**************
Date: 2021-04-23 07:30:37
Rating: 5
Comment: Room was modern and clean. Neighbor guests were quiet.
Name: W****** C****
Date: 2021-04-21 02:15:05
Rating: 1
Comment: All this talk about rooms being clean!! Room was terribly dirty. Room smelled like urine. Floors were disgusting. Worst place i have ever stayed. On top of it, manager will not even call back.
Name: T* B***
Date: 2021-04-17 17:06:45
Rating: 1
Comment: Horrible. No shower knob, staff didnt care. Couldnt even get us more towels. Absolutely would not recommend.
Name: K*** C*****
Date: 2020-11-26 20:43:41
Rating: 1
Comment: Very loud, doors dont seal out the noise, had to check out 2 hours after checking in and rebook another hotel.
Name: S***** A******
Date: 2020-10-16 23:35:54
Rating: 1
Comment: The brochures and the pictures are very misleading of this motel theyll show you one thing and give you totally the opposite no room service no nothing this place is the worst!!!
Name: g*** c******
Date: 2020-09-17 16:37:21
Rating: 5
Comment: This hotel is very very clean! Beds are comfortable and clean. The outside is nice and clean the Lobby and the staff was very professional.
Name: K***** K*****
Date: 2020-08-11 23:38:55
Rating: 2
Comment: Cockroaches, hair on the bathroom floor and wall. Slept with the lights on too keep bugs away. Had driven 15hrs with a broken foot in a boot and was beat or I would have asked for another room.Giving it 2 stars instead of 1 because the beds were So Comfy
Name: s**** t*****
Date: 2020-08-04 03:20:39
Rating: 1
Comment: Traveling on my trip and stopped here, where I regretfully pre-booked 2 nights. They advertise a refrigerator in the room but apparently all of their refrigerators are not working. I have a cooler and need to pack my cold drinks and frozen water to be able to hike all day, and now instead of being able to pack our own we have to buy all new drinks and ice tomorrow for the cooler. Very disappointed in the no fridge, not to mention the shady looking characters hanging out at the smoke shop and liquor stores across the street.
Name: A**
Date: 2020-07-23 21:20:30
Rating: 1
Comment: Terrible visit, showed up gentleman at the front desk was being difficult. Remote for the t,v was inoperable,Showers was running slow. The bathroom floor was dirty, the refrigerator wasnt cold. Just a terrible experience
Name: C*** B****
Date: 2020-07-12 15:32:37
Rating: 1
Comment: If you want to stay where there is yelling all night. And they will charge you twice for a room knowing you already prepaid online. When you go to ask about resolving the issues. Good luck getting them to acknowledge what they did. They don’t want to own up to what they do. No tell what others have been charged around here from other reviews.
Name: L******** E******* I**
Date: 2020-07-11 01:59:53
Rating: 4
Comment: Hotel itself clean and well maintained. Unfortunately it is located in a not so good neighborhood which comes to life when the sun goes down. Lots of interesting characters to be leery of... Fortunately staff at the hotel very friendly and helpful.
Name: J********* T*******
Date: 2020-07-04 00:38:26
Rating: 2
Comment: Really disappointed that I was charged a $50 deposit without being informed of it. Only found out when I checked my bank acct. Still not refunded either. We also had a neighbor slamming doors and yelling till about 4am. But thats not the motels fault, just a heads up that the neighborhood is kinda sketchy in general. Rooms were clean though tiny. Front desk guy was kind and pleasant. The 2 stars are for him.
Name: Y** Y**
Date: 2020-07-01 15:56:37
Rating: 1
Comment: Train track adjacent, VERY noisy parking lot, unreliable super slow WiFi, uncomfortable bed, arrive to a hot room which takes hours to cool down, AC spotty and stopped working in the middle of the night . Don’t stay here, you won’t sleep well.
Name: L*** B****
Date: 2020-01-28 20:58:52
Rating: 5
Comment: I really enjoyed my stay here. Alyssa was a Doll at the front desk! It was quiet and I felt safe. Easy fwy access and location to food shops etc. The free breakfast... Fahget about it, delicious! They had a pancake maker AND bisquits and gravy.. definitely my go to home away from home while visiting my sis.
Name: R***** N*****
Date: 2020-01-05 18:57:19
Rating: 5
Comment: Very clean and comfortable little place, their customer service was great, and their continental breakfast was delicious (especially the pancakes).
Name: J** J***
Date: 2019-12-23 16:49:56
Rating: 1
Comment: Horrible room and food. The wifi is pathetic. Most good reviews seem completely made up, considering such bad experiences people have here!
Name: j***** d************
Date: 2019-12-10 18:29:58
Rating: 4
Comment: It was quiet and comfortable even on the bottom floor. Staff was VERY nice. The only problem was my plug in didnt work at the sink... could not use flat iron, hair dryer, or recharge my toothbrush at the sink/ mirror..... other wise I would have given them 5 stars
Name: k***** s*******
Date: 2019-12-10 04:11:12
Rating: 2
Comment: The breakfast is include but not good . Breads n muffins werent fresh .You can get coffee n oat meals with biscuit n gravy . The rooms are nice n neat with microwave n coffeemaker.
Name: E**** h
Date: 2019-12-06 02:58:09
Rating: 1
Comment: Worst front office. Calls for unnecessary status and doesnt pickup if you call them 5 minutes later. Location is scary.
Name: M C
Date: 2019-11-24 05:41:55
Rating: 2
Comment: Right across Inn is a smoke house where homeless people were seen sprawled across the store front. Doesnt feel safe. Next, coach of tourists(Chinese) uses this motel. Go figure. People talking in the carpark and walking along the corridor can be heard so clearly and loudly. Next, small room. If someone is sitting at the desk, then there is no space to walk to the bathroom. Thats how tight it is. The aircon is way too big for the small room. However the room is clean and bed is fine.
Name: S*** K***
Date: 2019-11-22 21:21:25
Rating: 1
Comment: I was not happy! There was a mix up my things... me n my husband went to ER ...we couldnt find our things at room what we left in da room ... room service was so bad ... near highway we could not sleep @ night
Name: C****** S*******
Date: 2019-11-19 04:54:44
Rating: 5
Comment: Amazing, comfortable and will be returning soon... we know where to stay next time.. with no hesitation, Days Inn it is!!
Name: M****** T**
Date: 2019-09-24 05:44:23
Rating: 2
Comment: Small room & the morning breakfast self-service cafe dont have enough places to sit and eat.
Name: �******************* �
Date: 2019-09-20 03:11:44
Rating: 3
Comment: Tiniest room I have ever stayed in, and his includes my travels in China, Hong Kong, and the U.S. East Coast. We had to ask the front desk for an extra set of towels. The bathroom door doesnt enclose the sink only the toilet and shower. For some odd reason the bathroom light is mounted behind the toilet on the wall. And the A/C and towels are the same types that my employer, a senior assisted living facility, uses. Based on other reviews about the sketchy neighborhood, I would only recommend this Days Inn as a place to sleep nothing more.Edit: the free breakfast on Sept. 19th was an unorganized diaster. Its fine to keep to the 6 to 9 am schedule on an ordinary day but when you have two tour groups show up at the same time, some crowd control or an early start or staggered seating times would really help. Have a Plan B in place!
Name: D*** V********
Date: 2019-09-17 04:00:01
Rating: 5
Comment: Everything we wanted, great value. Breakfast enough to start the day or next door for Dennys meal.
Name: F**** M*****
Date: 2019-09-15 10:28:01
Rating: 1
Comment: Scam, charged twice (Hotel prepaid + credit card on stay).No reaction.
Name: A*** O****
Date: 2019-08-03 00:22:12
Rating: 5
Comment: Very nice room. Equipped with refrigerator, microwave and coffee machine. Very clean.
Name: F******** S********
Date: 2019-07-31 09:37:52
Rating: 4
Comment: The motel is nice with access to the room in front of the parking ... the rooms are very clean even if they are small.there is an efficient wifi, but the breakfast was very very busy, basically an hot breakfast.
Name: J**** S******
Date: 2019-07-30 07:02:36
Rating: 2
Comment: There is an smoking saloon just crossing the street. A woman shouting all the time, the highway at barely 1000 feet with a lot of traffic. It was like sleeping in that highway. Also trains noise as if it was in the room.Everything was new but i do not recomend this place to rest. The walls are like paper.
Name: L** R******
Date: 2019-07-24 03:47:55
Rating: 3
Comment: If you have a nice car or are traveling with a bike rack and lots of luggage I wouldnt recommend this place. I grew up in the bad part of LA and I know a ghetto when I see one. Since the area is pretty ghetto chances of your personal property being stolen go up. The room was clean but this place is more of a motel than hotel. My family and I ended up just driving home instead of staying here since we wouldnt be able to sleep comfortable wondering if our stuff in and out of the car (bikes and a roof cargo carrier) were safe. Id suggest paying more to stay some place else in a better neighborhood if you are traveling with lots of stuff in/out of the car. But this place is cheap if you just need a place to stay and have nothing in your car to stress over. FYI, breakfast area looks very small and cramped.
Name: J******* M******
Date: 2019-07-04 14:43:37
Rating: 4
Comment: This hotel was very clean and newly updated. The breakfast was amazing for a hotel this price. We would stay again. The area had an unsafe feel but we slept beautifully.
Name: H*** S***
Date: 2019-07-01 04:14:17
Rating: 1
Comment: It is a terrible hotel which I stay at. When I turn on the air conditioner, the smell of pee came out all night.
Name: E*** B******
Date: 2019-05-19 16:00:23
Rating: 4
Comment: I like the renovation, new TV and cleanness. The staff was friendly and accommodating.
Name: R** Z******
Date: 2019-05-18 10:41:21
Rating: 4
Comment: Nice motel, clean. Sufficent breakfast. The motel is in proximity to a 24 hours operating gas station and dennys. The motel is 2 hours drive from yossemite valley.
Name: Y R
Date: 2019-05-12 02:28:59
Rating: 5
Comment: Had a new stay last weekend for a wedding. Clean room & bathroom. Front desk was helpfull
Name: �****** �************
Date: 2019-04-26 19:53:35
Rating: 1
Comment: Im so disappointed about my last stay at this hotel, and I will not be recommending anyone to stay here in nearly future regarding my incident that happened during my vacation in SF. My friends and I were ready to check out and get going to our next location, then travel back to LA. I left my small carry on in front of my room for a second, and it was gone by the time I came out. I went to the front counter and told them what happened, but they did not even bother to act like they were in concern of their customers loss. On top of that, I asked them to let the manager know. So that they can review the camera in the hallway. The answer that I received was they were not able to view a camera and can’t do a single things about it. I can understand if they will need the police report or say they will not be responsible for it but show some sign of sympathy or act like it. This hotel has poor management. It seemed like this incident happens regularly. It is primarily targeting tourists. Again, I highly not recommend this hotel.
Name: S******** D*********
Date: 2019-04-21 04:33:39
Rating: 4
Comment: Nice place with comfortable and clean room (with mini fridge and microwave). Breakfast is not great but is OK.
Name: b****** o*******
Date: 2019-04-13 14:11:04
Rating: 4
Comment: Clean room. With fridge and microwave. Surrounding not so safe. Comfortable beds.
Name: T**
Date: 2019-03-29 14:08:30
Rating: 5
Comment: Refurbished. Stay here. Go no further. Comfortable. Great breakfast comfortable beds clean sunny breakfast area. Great staff
Name: F***** R**
Date: 2019-03-21 18:39:51
Rating: 1
Comment: Booked through expedia without hitting the Details button about the property. Which states they charge a $300 CASH DEPOSIT. OH AND MY ROOM WAS NON REFUNDABLE!!! SO THEY SCREWED ME PUT OF $73 ALL TO TAKE THE ASIANS OFF THE BUSES NOT PAY
Name: M* S******
Date: 2019-03-10 14:45:47
Rating: 2
Comment: Dont judge a book by its cover.Though th exterior of this hotel looks great the experience within is disappointing.The CONSThe rooms are tiny.Theres a $30 charge to checkin before 3pmTheres a smokeshop across the street with Several junkies (didnt factor into the rating)The walls are paper thin.The door security lock doesnt work.The breakfast is poison; the cream cheese is not refrigerated and is warm, the juices are watered down, the fruit is just cheap small apples etc1 ply toilet paperPROSBed was comfortableThe lobby looks goodHas a nice iron & ironing boardNice flatscreen tvMessage to the owner. Stop cheaping out/hustling and give your clients a good experience.
Name: A** V***
Date: 2019-03-07 06:30:35
Rating: 2
Comment: Wifi couldnt reach my room!!🤦♀️🤦♀️ 👎No milk for cereal in the morning for free breakfast!! 🤦♀️🤦♀️ Breakfast ends to early.. should be at least 10am.. (6-9am) since check out is at 11am anyways.Other then that, room seems updated. Kinda small...not enough space to move around having kids with you. But had a good stay. Fix wifi and I would stay again. Til then, no thank you.. my kids need internet!!
Name: p*** g*******
Date: 2019-02-25 01:55:05
Rating: 1
Comment: We booked a room in advance, upon arrival there were several guests attempting to check in at the same time. The desk clerk informed all of us that they were requiring a $300 CASH deposit to check in. Another family that we knew arrive a couple hours before us, and were only required to agree to a $50 credit card deposit. Another family in our group arrived 4 hours after us, and also were only required to leave a $50 credit card deposit. Because we were not willing to agree to that, and were trying to have contact with a supervisor, the clerk called the police. The police came, was able to speak to management but no change. He then took us all outside and said if it was him, he wouldn’t stay at this establishment. I’m guessing they overbooked, and we’re looking for a way to free up some rooms. The reason I say this is two tour buses came in, and none of those guests were required to leave a $300 cash deposit! Needless to say we did not stay here, very unprofessional establishment!
Name: C********** H********
Date: 2019-02-19 02:16:48
Rating: 5
Comment: The hotel is super maintained and the rooms are super modern and the breakfast is amazing...but the hotel room bathroom toilets bowls are too small.
Name: D** P*********
Date: 2019-02-11 22:27:47
Rating: 1
Comment: The room was actually decent and clean, but the lady that checked us in and another that checked us out had absolutely no customer service skills at all. I definitely did NOT feel like a customer. I made no special requests, in or out. I will not be returning ever.
Name: m*** d***
Date: 2019-02-10 14:48:45
Rating: 1
Comment: ZERO STARS!!! This place sucks! I have never had a worse experience. The place was clean as a whistle; after that nothing else is worth the stay. I was humiliated and treated like an imbecile by Melissa, who told me the most elaborate story to keep the room deposit that I paid above and beyond the room rent. I was told that the deposit would be refunded to my card after checkout. I returned to TX; checked my account-no deposit. When I called, Jasmine at first told me she could not find the transaction which I thought was odd. She said shed call me back once it was found. Later I go an email, not a call, telling me that my deposit would not be released because two flat screen televisions were taken from the ROOMS I rented. First off I only rented ONE room; I live in TX and have two TVs in my home, I surely would not come all the way to Calif to steal not one, but TWO flat screen TVs! She said they had video footage; when asked to see it, it is not available. This was an elaborate story to keep the deposit. I had to call corporate and file a claim to get my money. While on the phone with the rep, I was reading Yelp, and saw where theyd asked for a $300 room deposit, and the person played hell getting THEIR deposit back! I looked like a good mark, because i told the I was leaving for TX the next morning. They didnt count on me not taking this lying down.I will never stay at THIS Days Inn again in life, and am consider civil suit against them as we speak! :-(
Name: P** Y***
Date: 2019-01-29 20:06:50
Rating: 2
Comment: 2 star BECAUSE NO WIFI! They do have WiFi, But u have to be near the front desk for it to work. It didnt reach my room. Disappointing 😤 Complained to front desk, there were 4 ladies there at the time and its like they knew it didnt work around the property unless you are near front desk, so one lady, probably the one over seeing the other ladies, said; were sorry that its not working and they had No way of reaching a tech guy to come take a look Cuz it is a SATURDAY. I was like. Ohhhkayyyy. Whatever! Smh!!Horrible ☹The room itself is pretty small, but comfortable. Clean room and bathroom. Front desk check in was easy and they were nice. Breakfast was ok. But SAD because they had cereal but NO milk!! Wth?! 😑WiFi needs to be fixed to reach ALL AROUND THE WHOLE PROPERTY and I would stay again when visiting. And of course, have milk to go with the cereal so my kids can enjoy breakfast as well. Lol. Breakfast end time should be changed as well. Starts at 6am & ends at 9am. They should end it at 10am since checkout is at 11am.
Name: S**** B****
Date: 2019-01-11 16:20:04
Rating: 2
Comment: The rooms were nice and the night front desk clerk was very nice. Unfortunately, the morning front desk person named Melissa was not very accommodating. Every question I asked her she responded rudely. She was not very friendly at all. She was great with her coworkers but not with the customers. Not a good customer service attitude.
Name: M** D********
Date: 2019-01-09 18:56:04
Rating: 1
Comment: We were in the lobby had paid through Travelocity app and as we unloaded our luggage from the taxi we were told that there was a 300$ cash deposit no exceptions. No card only cash. Sorry but 300$ isnt a fair deposit and I dont think that it is a safe area to carry cash at all.
Name: D*** D*******
Date: 2019-01-07 04:10:37
Rating: 4
Comment: This isnt a normal Days Inn. This one is brand new and just opened the end of 2018 so everything is brand new and incredibly nice! Very modern design, comfortable beds and a hot breakfast included with sausages/eggs/biscuits. The employees were all really friendly and attentive. There reason I rated this 4 instead of 5 stars is the bed frame had a dirty spill underneath and I did find a single carpet beetle on the wall. The staff said they would be spraying the room and of course cleaning that spill.
Name: C****** K**
Date: 2018-12-28 01:32:36
Rating: 3
Comment: The facilities lived up to the pictures - everything was new and clean, breakfast was good, and wifi was good enough for general surfing. Staff were also great. Downsides were that the proximity to the highway brings noise (although mostly whitenoise at night) and the neighborhood is slightly downtrodden, with a prominent homeless population. Regardless, I would stay again for a quick overnight, as the price was competitive.
Name: H***** C****************
Date: 2018-12-20 14:24:18
Rating: 3
Comment: This was a great place to stay at. The rooms were new and everything was spotless. The only issues we had were that beds were a little too small and there was a tiny roach in the coffee machine that prevented me from enjoying a morning coffee. The motion smoothing on the TV was also turned on by default and I had no wat to switch it off.
Name: S**** F********
Date: 2018-12-14 01:47:36
Rating: 4
Comment: Good transit hotel. Has got all the facilities. Clean, comfortable and convenient.
Name: A** N*****
Date: 2018-11-23 07:42:35
Rating: 4
Comment: Newly open on September, 2018 this one particular inn might be the new favorite among those would travel to the Yosemite National Park due to the location and comfortable atmosphere it brings.- A whole new modern interior design is such a much need makeover for a chain known for being vintage. One minor demerit is the carpet, for the texture makes it look old and worn out despite being new.- The rooms are well equipped with all utilities, be it microwave machine, HD cabled tv, a mini fridge.- The breakfast is quite plentiful, and the closing time might be a little too early according to some guests.- I came here as part of a tourist group, so the agency might have arranged it beforehand, therefore there was absolutely no issues during the whole stay. I cant say for the guests that were being mistreated.
Name: E****** N****
Date: 2018-11-15 12:05:57
Rating: 4
Comment: Clean room and crisp bedsheets with free breakfast - you wont get hungry.
Name: H******
Date: 2018-11-08 20:09:00
Rating: 5
Comment: Great place showers were very clean. House keeping was super nice. Lots of channels on tv. Breakfast ends at 9am.
Name: J***** H**
Date: 2018-10-29 14:34:07
Rating: 1
Comment: The AC in the room was on and off, reported it to the front desk person named Louis, he didnt do anything about it except telling me to unplug the power cord to reset the AC. That didnt do the trick so I went online (wifi didnt work either so I used mobile data) and found the settings and fixed it myself.
Name: F******** X***** S*****
Date: 2018-10-27 04:09:17
Rating: 5
Comment: Great stay. Very clean and comfortable. Only thing that can be improved is the breakfast time, 9am is too early for it to end
Name: J �******** G****
Date: 2018-10-21 04:51:10
Rating: 5
Comment: Newly renovated then reopened. classic layout rooms with modern, uncluttered designs. very pleasant and very helpful check-in by the night manager Luis.
Name: K**** M******
Date: 2018-10-19 03:44:01
Rating: 1
Comment: First time I stayed here the service was amazing. Second time I stayed here, the first key they gave us didn’t work and made us wait 45+minutes while they helped another customer just to fix the key they had JUST given us. Accidentally slept in 20 minutes past check out and woke up to a call saying they would call the police if we weren’t out in 10 minutes. Came out to multiple cleaning women staring us down as we loaded our bags into the car. As a university of California student I was not expecting to move to such a ghetto town. If you’re looking for the cheapest place with the best service (and are a young student not looking to be profiled as destructive) go to motel 6 for the same price.
Name: c*** m
Date: 2018-10-02 04:44:49
Rating: 5
Comment: Great New Motel!Wonderfull service and hosting,new rooms and equiqment,highly recomended!
Name: B****** S******
Date: 2018-10-01 00:19:23
Rating: 3
Comment: Rooms pretty small, but clean. Smoke free room was actually smoke free. Free breakfast to guests.
Name: P**** R***** C***
Date: 2018-09-28 22:40:33
Rating: 1
Comment: The day staff is VERY disrespectful!!!! When contacted about the situation the person that answered the phone literally laughed....Jamie & Danielle....i have never in my life come across anyone in customer service that disrespectful!!! Not trying to resolve the situation at all....then call the cops laughing when she said this and hung up. Wow...... Really!!!! And these females still have jobs!!!!Never again will I stay there or at any hotel affiliated with the same company.
Name: j************
Date: 2018-09-08 16:56:42
Rating: 5
Comment: First visitors in the newly updated Days Inn. The staff was awesome. The room was very comfortable. The breakfast was wonderful. Lots of bang for your buck.
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Name: L***
Date: 2024-06-12 19:11:32
Rating: 1
Comment: I come to this hotel Frequently usually I request top right this time They were fully booked. I Received a room on the opposite side which was the biggest mistake I could hear Receptionist coming in and out. The gentleman at check in was Extremely unprofessional couldnt answer basic questions came off Excessively rude. Management needs to do better I called front office to have ice door opened when the same gentleman arrived I mentioned that they should maybe get door fixed for we wouldnt have to be calling them to come out he did mention that the supervisor didnt do her job right and he was going to mention it to somebody. This was my last stay here I wont be back i dont recommend it. Worst service I have had at a hotel.