DCH Honda of Oxnard

Category: Car finance and loan company, Car dealer, Honda dealer, Car leasing service, Motor vehicle dealer, Truck dealer, Used car dealer, Used truck dealer
Address: 1500 Ventura Blvd, Oxnard, CA 93036, United States
Phone: +1 805-204-4787
Worktime:

Day	Time
Monday	Closed
Tuesday	9 AM–9 PM
Wednesday	9 AM–9 PM
Thursday	9 AM–9 PM
Friday	9 AM–9 PM
Saturday	9 AM–9 PM
Sunday	9 AM–6 PM

Site: https://hondaofoxnard.com/
Rating: 4.4
Services: Service options: In-store shopping,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Offerings: Repair services,
Payments: Credit cards, Debit cards, NFC mobile payments,

Photos

Name: S***** B****
Date: 2024-06-17 21:28:15
Rating: 1
Comment: Salesperson not honoring a quote i received in an email from a competing dealership. Next time be honest and not waste my time. Just state DCH management cant match your offer. Dont use the excuse that you need a signed contract.

Name: g*** b******
Date: 2024-06-12 18:58:58
Rating: 5
Comment: I did not go through with a purchase, but Claudia was very responsive and accommodating through phone. I want to thank you for the upfront pricing and responsiveness.

Name: G****** M*****
Date: 2024-06-10 20:08:51
Rating: 5
Comment: The staff was very helpful and attentive to making sure both parties were happy with an agreement.

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Name: A***** W*****
Date: 2024-06-03 22:11:34
Rating: 5
Comment: Stephan was the man!! He helped more than any salesman I have ever worked with. He truly listened to what I was looking for and took the time he showed he cared. Even the smallest requests did not go unnoticed. Stephan is a great asset to this company and I strongly encourage anyone that needs a new car to head his way. He will treat you like a friend and that is hard to find. You made a customer for life!!

Name: C**** L********
Date: 2024-06-02 20:24:50
Rating: 5
Comment: Cynthia,Thank you so much for your service!

Name: C* D
Date: 2024-05-30 20:38:31
Rating: 5
Comment: Cynthia was awesome!!! Her customer service was on point. The buying process was such an ease. I left happy with a Honda Pilot. She and her team were the best!

Name: D**** H******
Date: 2024-05-26 01:38:23
Rating: 5
Comment: DCH Honda takes care of you for anything wrong with your vehicle. Their service, knowledge and professionalism are why I keep coming back to them for anything mechanical with my Honda!

Name: J***** R******
Date: 2024-05-21 06:46:06
Rating: 5
Comment: Erin was wonderful in handling the details for my car maintenance and got me out and off to work in good time. Thank you!!

Name: M*** M****
Date: 2024-05-19 15:39:26
Rating: 4
Comment: The only complaint I have is that the computer kept freezing, causing frustrating delay in processing my work order. You need to upgrade your IT!!!!!

Name: L****** G********
Date: 2024-05-17 06:18:34
Rating: 5
Comment: Big thanks to Santiago Quiroz and everyone at DCH Honda of Oxnard!! Excellent customer service and support. I highly recommend it!! I’m so happy with my new Honda HRV!!!

Name: J****
Date: 2024-05-15 20:06:14
Rating: 5
Comment: Had a great experience purchasing my new car with Monica@ DCH Honda. She & I kept in touch until I was ready to purchase a Civic. She was there for me every step of the way. I would recommend the dealership and for sure having Monica assist. She is the best! Thank you Monica 😊

Name: W**** P********
Date: 2024-05-11 20:05:15
Rating: 5
Comment: Came in for a routine maintenance. The staff were kind and courteous. Service was great. Thank you

Name: J*** G*******
Date: 2024-05-08 22:55:33
Rating: 1
Comment: We made an appointment for a 2014 Honda Accord sport for a transmission service was quoted 120 over the phone and when we picked up the car it was nearly $400 these guys are crooks these guys are scammers bad faith bad intentions cruel do not come to this service

Name: M L*
Date: 2024-04-30 14:52:52
Rating: 5
Comment: Shout out to Cynthia Sosa! She truly deserves this five star rating. Cynthias attentiveness to my needs and genuine desires to make sure that I left a happy customer made this my best car buying experience ever. She patiently worked with me for several months until I was ready. Even more impressive, once the purchase was complete, her helpfulness never waned. Cynthia made me feel like a valued customer from beginning to end and beyond. I am confident Cynthia treats all her customer like she treated me, she is fantastic!*Edited for spelling*

Name: D** M*******
Date: 2024-04-29 14:47:37
Rating: 5
Comment: Antonio went above and beyond to help us find the exact vehicle of our choice. He took his time to understand our needs and preferences, and answered all of our questions patiently without pressuring us. I highly recommend checking out DCH Honda of Oxnard, their professionalism and honesty in their pricing earned my business, Im sure it will earn yours too.

Name: T***** B****
Date: 2024-04-28 15:41:46
Rating: 5
Comment: Love you personnel. They do great work.The price of the transmission service was unexpectedly high though.

Name: J C******
Date: 2024-04-24 19:39:43
Rating: 5
Comment: Excellent service. Courteous, efficient, and does not try to upsell, which I appreciate. Even arranged for Lyft rides, which was a very nice amenity. If you own a Honda, look no further than DCH for any service needs.

Name: E* U******
Date: 2024-04-12 14:49:48
Rating: 5
Comment: Monica @ DCH was extremely helpful.Answered all my questions prepped my new purchase and explained all features of the car thoroughly before I drove off the lot. All the folks @ DCH were very courteous. A++ dealership.

Name: M*** R******
Date: 2024-04-11 22:36:33
Rating: 5
Comment: Great service and facilities. Liz is an awesome customer service lead!

Name: G****** Z*****
Date: 2024-04-09 21:27:59
Rating: 4
Comment: You guys worked as a team and helped perfectly to get my new car and I appreciate that!

Name: H**** S******
Date: 2024-04-06 00:47:56
Rating: 5
Comment: I had a wonderful experience with leasing a car from them. Highly recommend!

Name: Y***** Z*******
Date: 2024-03-29 15:35:13
Rating: 5
Comment: Erin Collins in the service department is an amazing team member with outstanding people skills at Honda. My car and I had a stressful situation and she took care of us going above and beyond to ensure a positive outcome. It is rare to meet people who show care when the customer is stressed out. Erin is kind, patient, dedicated, and follows up to ensure customers receive the best service. Honda, you have one of a kind employee in Erin.

Name: M***** A*****
Date: 2024-03-29 01:50:32
Rating: 5
Comment: It’s always a pleasure working with Martin in repairs. He’s wonderful at communicating & making sure what we need fixed gets fixed perfectly! The times I’ve taken my Honda to get checked or fixed for some repairs & Martin is the one in charge of getting things back to me, there are never any issues, problems, or misunderstandings! ALWAYS ask for Martin Esparza!

Name: K**** L****
Date: 2024-03-28 13:44:36
Rating: 5
Comment: I was very happy with my recent experience. The service technician, Erin, was very knowledgeable and helpful. Originally I had brought the car in for an oil change but she said that I did not need one since the last change I had in March would last for a year. It was nice to deal with someone who was so honest. There were a few other things that needed to be changed out in the car and those were quickly done. So it was definitely worth taking the car in even though the work that I had scheduled was not necessary. Erin also came out and reset my dashboard display before I left, which was very helpful.

Name: C******** S***
Date: 2024-03-19 19:02:14
Rating: 5
Comment: Extremely fantastic, great people, easy to talk to, on time, I would recommended it to everyone else

Name: B*** T*****
Date: 2024-03-18 23:49:00
Rating: 5
Comment: Excellent job taking care of recalls for our older CRV.

Name: D***** v** S********
Date: 2024-03-17 00:24:44
Rating: 5
Comment: Cynthia Sosa was the best salesperson ever she was knowledgeable fast and experienced and best of all nice she gave me the best deal ever I highly recommend her to anyone looking for ANY vehicle

Name: S**** S*****
Date: 2024-03-11 02:30:06
Rating: 5
Comment: My initial visit to Oxnard Honda was a few years ago when I was looking to buy my first vehicle, but due to an unfortunate interaction with a salesperson named Cynthia, which I perceived as rude and judgmental, especially during discussions of my financial situation, led me to vow never to return. This experience had me feeling quite discouraged about pursuing my first car purchase at this dealership.However, my recent decision to switch to a Honda prompted me to give the dealership another chance. This time, my experience was starkly different, thanks to Monica. Her approach, marked by an abundance of compassion and patience, transformed my car shopping journey. Monica’s dedication and understanding not only reinstated my faith in the dealership but also became the pivotal reason for my positive review.Although I ultimately chose not to purchase my new Honda CR-V from this dealership, Monicas exceptional service alone merits a 5-star review. Her professionalism and kindness have earned my wholehearted recommendation to friends and family considering their next vehicle.

Name: M**** P*************
Date: 2024-03-09 22:44:05
Rating: 5
Comment: Joel Alvarado - Thank you for the great service.From Josefina Ponce love my RAV4

Name: C***** S******
Date: 2024-03-07 23:25:27
Rating: 1
Comment: Bought a Honda Pilot 2023 and have been having issues from just the drive home. Been almost a year with different issues and now our pilot sits in the service department for 3 weeks with a leak that occurs during rainfall. No ETA on when they can get back ordered part. That part has been backorder since March of 2023. A full year! No weekly updates on the car. We need the SUV and all they can give us is a 5 seat accord. I would not be complaining if they can at least provide an 8 seat vehicle for a loaner. But because of some policy, they cant loan 8 seat vehicles anymore. Cmon honda, do better. I cant see myself purchasing another Honda after this sadly.

Name: R***** G****
Date: 2024-03-07 22:26:22
Rating: 5
Comment: All work performed as requested.Greg Frain was courteous and straight forward. No hidden fees or hassles.Highly recommend.

Name: J*** C**** d** R******
Date: 2024-03-07 21:04:48
Rating: 5
Comment: I always prefer getting maintenance done with DCH Honda Oxnard, because of the superb customer service. Special thanks to Mr. Greg for helping me on my last visit.Keep up the great work!

Name: c**** D**********
Date: 2024-03-06 22:05:22
Rating: 5
Comment: The people of Honda of Oxnard were so helpful to us. We found a great deal on a highly rated car. Daniel helped us through the process. I would recommend them to everyone.

Name: A**** B***
Date: 2024-03-06 20:29:18
Rating: 1
Comment: AVOID! First it started with the new car mark-ups on MSRP now its carried over to the onsite Parts Counter...Went onsite to get new oil access panel bolts a total of 6 for a buddy for his 2023 Civic Sedan Sport. Figured it would be cheaper to buy onsite at the dealer. Think again! Charging well over MSRP. One of the bolts was special the cost was like $40 for 6 bolts. Really? Went on Honda Garage eStore and the parts with sales tax were $17.12. Purchased online inside the dealership and went up to the parts counter to pay MSRP. I would complain to Honda Motor Company in Torrance, CA. But they wouldnt care just like the mark-ups...Be better and not try to rip off people....just bad!

Name: j***** b****
Date: 2024-03-03 00:48:09
Rating: 5
Comment: Had such a great experience here at Honda Cynthia and Erik have been amazing. I had such a good day and experience here. On top I got a great deal highly recommend.

Name: E**** G*****
Date: 2024-03-01 20:07:36
Rating: 5
Comment: Thank you Chris S, for helping with our new family car! Amazing customer service!

Name: A** S
Date: 2024-03-01 18:45:38
Rating: 5
Comment: Great experience with sales person Cynthia Sosa! She was very knowledgeable about The CRV that I purchased. Took a lot of time to explain the technology which I really appreciated because I’m not that tech savvy! I felt she was motivated to get me the best deal possible and without pressure!

Name: N*** C******
Date: 2024-02-27 00:47:43
Rating: 5
Comment: Efficient, fast and reliable! Aquilino did a wonderful job!

Name: C**** L*******
Date: 2024-02-24 16:18:29
Rating: 5
Comment: Great Honda dealership, friendly, processional. Large selection of cars.

Name: L*** H******
Date: 2024-02-22 21:16:52
Rating: 5
Comment: I wanted to spend as little time as possible because I knew what I wanted and just needed to deal with a couple of details … and I think I spent less than 4 hours total - the last visit being the longest and it was a Saturday.

Name: I*** H***
Date: 2024-02-19 17:11:10
Rating: 5
Comment: Service advisor was efficient, welcoming and friendly . Keep we promptly aware of when car would be ready and inspection results

Name: T**** S******
Date: 2024-02-18 00:14:52
Rating: 1
Comment: Crooks! We spent over $2000 to have our AC fixed and it absolutely does not work! The woman in the service center even lied to our face and said oh I checked it myself and it was cold. I could tell she was lying. Her ears turned bright red. She then said we needed to dish out a few more thousand dollars in order for the front air conditioner to be fixed. They also quoted us for $3000 of additional cost to do other unnecessary repairs to our car. Never go there!!!!!

Name: S**** C****
Date: 2024-02-16 23:24:59
Rating: 5
Comment: Gave me National Lease Special on Ridgeline! After initial counteroffer by them, they did it!Great job, sale!

Name: J**** C***
Date: 2024-02-16 22:35:42
Rating: 5
Comment: Im always very happy with my service at DCH Honda of Oxnard. Especially with my personal advisor, Martin Esparza.

Name: J**** R****
Date: 2024-02-16 03:46:47
Rating: 1
Comment: I will never go to them for anything. I tried to buy a 2015 Chevrolet Suburban. The price $19950.00 They told us that we would have to put $8500.00 down. After running my girlfriends and my credit. We were both above 640 and 600 and working on are credit. We could only put $6500.00 down so they sold it to someone else. Screwing us out of 60 points on are credit scores for 2 years and no truck. They know nothing about the vehicle they are saling. At least the lady that we had. Nor did she care. She just wanted to make a buck. Didnt care about the customer or how bad she was screwing them. Did not return phone calls. And was very rude to my girlfriend. I just know that we will never go back. And I hope that this saves you from the problems that we had. Because they screwed us for 2 years. And people deserve better.

Name: P**** H********
Date: 2024-02-14 01:11:03
Rating: 5
Comment: Stephan Ruelas was exceptional and he provided nothing but the best service on my purchase of my new Honda civic. Friendly and down to earth.

Name: J**** A*****
Date: 2024-02-13 03:50:13
Rating: 5
Comment: Friendly, honest, helpful, caring. Worth taking the time to check them out. They will do their best to meet your needs when looking for a car.

Name: R****** U******
Date: 2024-02-06 23:10:11
Rating: 5
Comment: Went to buy a new car for my mom and Damaris was super helpful and kind, she went above and beyond to get me the deal that I wanted! Will definitely begoing back to buy my wife a car in the next couple months!

Name: s**** w*******
Date: 2024-02-04 17:08:42
Rating: 5
Comment: DCH Honda of Oxnard gave me the best price in Ventura County on a new Civic Type R. The staff were professional and did not use high pressure sales techniques. I would definitely buy another car from them.

Name: D***** L***
Date: 2024-02-01 22:55:57
Rating: 5
Comment: Excellent personal service by Elizabeth in the service department and excellent service by the service department technicians so happy I pick DCH Honda of Oxnard! Very happy customer Daniel Lima

Name: D*** O*****
Date: 2024-02-01 02:48:15
Rating: 5
Comment: Erin was my service writer. She was awesome. Very calm, reassuring and spoke with obvious knowledge. Very pleasant to deal with.

Name: J******* B
Date: 2024-01-28 20:53:29
Rating: 1
Comment: I called about a lease and told them what I was looking for. They said they would call me back from the dealership. I had to call them back after hours later to ask if they had a vehicle within my specs for the lease. And when I did, they couldn’t even find my information until I had to give them very specific details, and on top of that they didn’t have any solid numbers for me. Very poor form for a dealership for the sales department at least

Name: T*** M*******
Date: 2024-01-26 03:35:00
Rating: 5
Comment: Smooth car buying process. First time I bought from a dealership. They were very professional. It took awhile for them to prep the paperwork, but I assume thats standard practice. Still a smooth process.

Name: J*** C***** J** R********
Date: 2024-01-23 01:23:55
Rating: 5
Comment: I drove from Stockton To Oxnard for an amazing deal on a used 2019 Red Toyota Camry. These guys are very professional. Even though I had 1000 questions they answered all at a timely manner. Indeed I recommend this dealership. Yes I looked around my area and the same car was priced 2 to 3k more.

Name: S***** M*******
Date: 2024-01-17 21:46:24
Rating: 5
Comment: Aquilino was my service advisor, and he was wonderful. He explained everything and helped me decide to come back to get my brakes done. Both interactions with him were great!

Name: A***** K****
Date: 2024-01-16 16:04:27
Rating: 5
Comment: Service Advisor Erin was amazing. I highly recommend you go see her if you need servicing.

Name: D** V******
Date: 2024-01-09 02:30:28
Rating: 5
Comment: Good overall car buying experience.

Name: R*** S***
Date: 2024-01-08 19:12:23
Rating: 5
Comment: I have my new Civic serviced here for oil change and recall diagnosis. They have honest assessments on my Civics condition for the past two years I have gone here. Some people say their price is too much, but their quality of service backs up the value.

Name: N*** T******
Date: 2024-01-08 15:22:44
Rating: 5
Comment: It was a great experience from the moment we walked in. My wife and I were looking at the CR-V and Cynthia was nothing but helpful.She gave us a full walkthrough and drive and then was able to meet our budget when discussing numbers. Very hospitable and made for a great experience. Ask for Cynthia if you are ever there.

Name: J*** R****
Date: 2023-12-30 21:09:38
Rating: 5
Comment: A really great experience from start to finish. Everyone we encountered was so wonderful, caring and knowledgeable about the process. We couldn’t have made a better decision in going with DCH Honda of Oxnard. Thank you Nick and your entire team.

Name: C****** P*****
Date: 2023-12-27 21:34:36
Rating: 1
Comment: Absolute worst experience I have ever had. Purchased a car that had problems from the start, brought it back to the dealership with the concerns and 3 miles later is almost caught on fire with my kids inside. After escalating to the manager and GM there was no resolution and did not care. The service department kept the care another 5 weeks and when I picked it up was told by Elizabeth in the service department that the tech stated he refused to continue working on it. Ended up leaving after the 4th repair with an aftermarket part and the car drove louder and was told that aftermarket parts arent as quiet. Finally got rid of the dump of a car we got from DCH Honda and would absolutely stay away at all costs.

Name: S**** S****
Date: 2023-12-27 20:10:00
Rating: 5
Comment: Monica was absolutely amazing!! She is friendly and knowledgeable, and answered all of my questions. I got the exact car I wanted for a price I felt comfortable with and also fit my budget.

Name: T******* N*
Date: 2023-12-23 04:13:30
Rating: 5
Comment: Service was top tier! Thank you Erin for your help it was very much appreciated! I felt comfortable and welcomed. Kept me updated, very informative, and asked me if I have any concerns. Will come back again 👍

Name: B*** R*******
Date: 2023-12-22 00:34:27
Rating: 5
Comment: Cynthia at DCH Honda of Oxnard took great care of us and was extremely helpful teaching us how to use all the bells and whistles that new cars have these days. A pleasure working with her.

Name: D****** G*****
Date: 2023-12-21 06:17:18
Rating: 5
Comment: My car was being screened as part of possible recall. I appreciated that they did a thorough inspection to see if my car was actually in need of repair or not. DHC was very respectful of my time. I liked that.

Name: L*** W******
Date: 2023-12-18 22:31:15
Rating: 5
Comment: I had a great service over there for a recall the desk personnells were helping us with what we need and we really appreciate them for making efforts to give us the possible service we can attain

Name: H****** S****
Date: 2023-12-18 01:55:15
Rating: 3
Comment: Honda service replaced a rear tire and checked the air pressure on the other tires. The tpms button was not reset and so I had to go back the following day to get it reset.

Name: R*** L****
Date: 2023-11-29 20:39:00
Rating: 5
Comment: We were and still are amazed at the patience and time our salesman took to guide us and help us with finally buying the car that we wanted. My wife had to have specifics and the salesman, Santiago, made sure were all met and ultimately, after spending more than 2 hours with our endless demands, we drove off with the car we wanted. Thank you Santiago and thank you Sean in finance

Name: w****** s*********
Date: 2023-11-28 18:30:17
Rating: 5
Comment: Outstanding. my appointment went smoothly and efficiently. Greg Frain did really good job and I got it early.

Name: J****** G*****
Date: 2023-11-17 21:05:22
Rating: 5
Comment: My experience at DCH Honda of Oxnard was excellent. My salesperson, Santiago was amazing, he knows his Honda cars. Sean in finance was also amazing. I love my new Honda. Ill send some customers your way. Thanks again.

Name: T**** T******
Date: 2023-11-11 00:11:56
Rating: 1
Comment: My experience with the dealership was horrible Daniel the Internet sale associates was extremely rude and racist. He asked where I was born just because of my ethnicity .I was a co signer and he said That I was below my friend I was helping and that basically he shouldn’t be associating with me . Mention my friend is white .

Name: M****** D******
Date: 2023-11-07 17:10:00
Rating: 1
Comment: Will never be buying from Honda in Oxnard ever again. I was sold a $60thousand dollar car with problems and called sales manager I was supposedly going to get a call back from them never happened. What guarantees that the car you’re taking home is not defected. as soon as I took it off the lot, the car had issues and I took it and all they did was erase the code bring it back home and it’s a hazard I was locked inside. My car windows wouldn’t go down. Car wouldn’t open, nor from outside or inside. This is ridiculous and the dealership just acts like if this is not a hazard just tells me to wait for my car to get fixed. They’re going to repair the part that’s not working. To top it off it wouldn’t even reverse nor drive. they want me to keep a car that I was locked inside with no windows open for half an hour. do not purchase a Honda pilot. The customer service for sales is the worst. The only good customer service they have is in service which they were very nice.

Name: R***** B******
Date: 2023-11-01 13:49:53
Rating: 5
Comment: Outstanding! Its easy to be wonderful when everythings going correct, but its a far greater challenge to your commitment to excellent service when things go amiss. When I had an expensive problem DCH Honda rose to the occasion and didnt stop till all was correct. Special shout out to Nick D. who took care of ALL the details, with a smile included...

Name: M****** M*****
Date: 2023-10-30 19:24:19
Rating: 5
Comment: DCH Honda was able to fit me into their schedule early on the day of my appointment and performed the service fast.

Name: L**** Q******
Date: 2023-10-29 22:50:15
Rating: 5
Comment: Cynthia Sosa was great. She was kind very attentive. If your looking for a deal go see Cynthia Sosa she speaks English and spanish. 10/10 thank you

Name: E****** D L***
Date: 2023-10-29 01:51:40
Rating: 2
Comment: If you’re buying a used/certified vehicle make sure you have an expert inspect the vehicle before you buy it. We’ve had a civic for a few years now that smelled of wet/moldy carpet from the time it was purchased, and every time it rains the floor of the car gets flooded. Also make sure that if you have any parts replaced that they actually replaced them. One time I took a car in for motor mount replacements and they charged me but did not replace the part. It was obvious cuz it still had the same muddy motor mount when I went to pick up the vehicle.

Name: M******* B**
Date: 2023-10-28 13:12:49
Rating: 5
Comment: Just bought a CR-V from DCH Honda. No pressure at all- very courteous and helpful. Especially want to thank our sales person Cynthia Sosa for calmly walking us through and answering all of our questions. Fear not- these are really nice people! Bob

Name: W c*****
Date: 2023-10-28 11:01:28
Rating: 5
Comment: Santiago is the best he took the time to show me everything I needed to know about my new Prius best car buying experience I’ve ever had two snaps up with a twist

Name: M**** G*******
Date: 2023-10-26 01:43:22
Rating: 1
Comment: During my recent visit to this dealership, I had a very unsatisfactory experience that I would not recommend. I encountered some challenges with the financing process, which made matters worse. Gabriel, the finance representative, provided me with an interest rate that was significantly higher than what I was previously offered. To be precise, Gabriel initially presented me with a 15.9% interest rate, despite my approval for a 13.9% rate only minutes before. This came as a surprise to me, and I was very disappointed. Upon contacting the finance company, I was informed that I qualified for an 11.9% rate, which was much lower. I approached the dealership to match this rate, but they declined.Furthermore, I felt disrespected when Gabriel made assumptions about my knowledge just because of my ethnicity. He also stated that he did not feel safe having my family and me close to him, which was completely unacceptable and unprofessional. A couple of days later, the salesman contacted me to inform me that the car had already been sold to someone else. However, when I checked online, the car was still available for purchase by the public. This was a clear sign of deception and dishonesty, which made my experience even more frustrating.

Name: D**** M******
Date: 2023-10-24 02:11:32
Rating: 1
Comment: Called about buying a car and received horrible service. The employee hung up on me and was very rude. Upon calling back the reason why I was told the called was ended so abruptly was “Oh I thought the call was done.” The lack of effort I would guess reflects on the dealership as a whole. Looks like I’ll buy my car someplace else but I don’t think they’ll care if the service is so rude and terrible anyway. Take your buisness elsewhere.

Name: s**** a*****
Date: 2023-10-23 20:25:00
Rating: 1
Comment: I cancelled my warranty immediately after purchasing my Lexus Ct200 F from you, back in February, and still haven’t received any payment, even after calling dealership 10x !

Name: A**** E*****
Date: 2023-10-18 02:15:10
Rating: 5
Comment: Good experience and they bargained away the accessories for me to get the car to the list price plus tax.I got a $24,000 car for $19,600. Best price any where close by. I drove from Solvang to get the price.

Name: J****** H******
Date: 2023-10-14 23:10:05
Rating: 1
Comment: If I could give this dealership zero stars I would. After spending all morning going from dealership to dealership looking to buy a Honda Accord Sport L I decided to stop by at DCH. I was greeted by a saleswoman who seemed friendly at first but when it came to talking numbers she was a whole different person. She was not even willing to negotiate when I asked her if It was possible to remove some accessories that I did not want, and right away her answer was no that they did not remove accessories at the dealership. When it came down to talking about the monthly payment she was not willing to work with me either, she kept on insisting that my payment had to be 800-1,000 dollars a month and that I would need a cosigner. After explaining how my mom had purchased a 70,000 dollar car and was paying 600-700 a month so I was not willing to pay 800-1,000 a month for a 50,000 car, she went to go talk to her manager, came back and told me that her manager said thats to much car for her. I have never been treated so poorly at a dealership and have never came across anyone who was not even willing to try and negotiate a deal or even hear my needs. I ended up going to Ocean Honda of Ventura and thanks to them I was able to get the car I wanted and a reasonable monthly payment! I will never be coming back here again and I dont recommend coming here unless you want to get insulted because they think its to much a car for you!

Name: M*******
Date: 2023-10-08 21:03:42
Rating: 2
Comment: I had a disappointing experience with Honda DCH of Oxnards customer service. When I called, I was eager to discuss my specific vehicle needs and compare deals from different dealerships. Unfortunately, the female employee I spoke with seemed more interested in getting me to come in person, despite my hesitation to make the drive if it wasnt worthwhile.I even shared the price and offer details I had from a Santa Barbara dealership, hoping for a competitive response, but her reply was a simple no thank you. This lack of engagement and unwillingness to work with me left me with a sense of poor customer service. Its disappointing when a dealership doesnt show a willingness to accommodate a potential customers needs or preferences.

Name: T R***
Date: 2023-09-15 17:59:56
Rating: 5
Comment: Martin provided us with amazing service when we brought our Accord in for its 30,000 mile service. Martin was personable and excellent at communicating with us! The maintenance that was done in our car was done right the first, which has not always been the case at other places.We have been Honda owners for over 30 years and this was by far the best Honda service center we have been to!

Name: R*** G****
Date: 2023-09-03 23:04:20
Rating: 1
Comment: We set an appointment to view a vehicle. We were told by the online coordinator we would be contacted in advance should it sell before we got there, as we were traveling almost 3 hours to view it. We received a call 9/2 reminding us of our appointment, and an email with the same message. Upon arrival, we were told the car sold 9/1. The salesman told us they had tried to contact us via phone and text message (we had no missed calls or texts). We won’t be back.

Name: J*** M*****
Date: 2023-08-21 18:57:51
Rating: 1
Comment: 13 years leasing vehicles through US Bank. Never a problem trading them back in for another lease until I returned to CA. Its may be a little extra work...but it is sheer laziness not to structure a deal and let the customer decide. Call for Dealer payout in front of the customer if that is an issue and put the heat on US Bank. Been in car sales for 20 years, sometimes you got to do a little more to g we r a deal done.

Name: M***** C*********
Date: 2023-08-19 00:31:34
Rating: 5
Comment: Thanks to Mike Powell, Service Manager for outstanding customer service. I had brought my 2022 Accord to DCH Honda of Oxnard to replace a tire that was punctured by a nail. The tire was changed promptly but the black interior barrell of the wheel was damaged when the wheel weights were removed. Mike responded to my email complaint through the dealership website. Mike inspected my wheel and after some conversations Mike agreed that the best solution was to get a new wheel for my Accord.Mike took the extra step to resolve this problem which in turn maintains my trust and confidence with the DCH Honda of Oxnard Service Department under his management.

Name: J*** M*****
Date: 2023-08-09 02:49:49
Rating: 2
Comment: All of the anecdotes youve heard are applicable. The ad was not in agreement with the vehicle. Backup camera -no, CD player-no. The sales agent went to check with themanager and left us for at least twenty minutes. Very hot day and offered my family no water. Fairly rude and deceptive from my viewpoint. I could go on, but why.

Name: E***** C*****
Date: 2023-07-30 04:11:00
Rating: 4
Comment: Arrived and parked right outside the service center. A technician immediately greeted me and took care of my vehicle. As I met with the service advisor. Within 2 minutes I was processed. The wait wasn’t too bad (about an hour and a half) once my car was ready, I was called up, shown my car inspection and gone over what was recommended and was sent on my way. To summarize, it was easy and fast.

Name: S***** L******
Date: 2023-07-27 16:05:46
Rating: 3
Comment: 1 would give 5 stars for the service. It was clean and professional.I gave 3 stars due to the fact I was there over 2 hours for an oil change that I had an appt for. About an hour and 20 minutes into wait time, I saw my car being pulled out and parked. Tech brought keys in to the service desk. Now Im not sure how they operate, but if a service representative who wrote you in is on lunch....you would think another would assist you. Well that did not happen. My rep went to lunch maybe 5 mins before my car was brought out. I asked when I can get my keys and was told by another rep that he had gone to lunch and will be back in 30 mins. Well I waited for those 30 mins, and after 45 mins went by I asked when I could get my car. I was told he will be back soon. Not good enough. I was there over 2 hours waiting. Finally a service manager walked out of his office and I said Id like my car now. So I was walked to the cashier, got my receipt, he gave me my keys, told me to make sure I leave a good review for my service and I left. I didnt get my inspection report or anything.3 days later I get a text from the service rep asking if I had any questions from my inspection report. I kindly replied, No, I never received the report. I have yet to get a reply 3 days later.

Name: C***** H********
Date: 2023-07-23 03:03:07
Rating: 5
Comment: So, I would rather go to the dentist than go car shopping, but I needed a car so we moaned and groaned all the way to the dealership for fear of what was to come. Cynthia Sosa made our experience so wonderful I may go back tomorrow and buy another car (just kidding). She didnt ask 1,000 questions but answered every question we had. She didnt try to talk us into anything and when I told her I didnt want certain things she said ok and didnt pressure us at all. With test drive and everything I dont think we were there for 2 hours. I would highly recommend Cynthia. She actually made buying a car a pleasure!

Name: K********
Date: 2023-07-22 20:16:38
Rating: 5
Comment: I just want to take a minute to say what an amazing experience I had at DCH Honda. Jon, the sales manager made it fast and easy for me. Especially going in with a baby and he helped me when I went for a test drive!! If I could give more the 5 stars I would. I’ve bought cars in the past and you feel a little pressure or you feel them being a little pushy, but not at a DCH Honda. They were absolutely amazing and I would recommend my family and friends to go see Jon. Thank you for helping me get into a family vehicle and for a great experience.

Name: P******* A******
Date: 2023-07-22 00:46:21
Rating: 5
Comment: As always I was greeted politely as I entered the service area. The service to be done was explained to me and I was given paperwork before and upon completion of the work. When my vehicle was ready I was notified and given an invoice to take to the cashier. Everyone was polite and acted in a friendly professional manner.

Name: Y***** O****
Date: 2023-07-21 12:50:00
Rating: 5
Comment: My CR-V had a last minute problem in the morning and they sis their best to take my car even when I did not have an appointment. They treated me with respect and caring about my situation. They fixed the issue by noon and I was ready to go.

Name: M*** F*******
Date: 2023-06-28 23:10:04
Rating: 5
Comment: My husband and I were met with a smile and an excited and knowledgable salesman, Santiago Quiroz, when we arrived on at the sales floor on June 22, 2023. We already knew that we loved and wanted an Odyssey since we had been happy owners of one since 2005!! He walked us through all of the updates on the newest model, gave us both an opportunity to drive the van with the options that we liked and then proceeded to help us negotiate a fair deal to purchase the van with the dealership. Oh! and we bought a trailer hitch and a harness as an add-on, again having hassle-free and pleasant experience with both Jeff and Erin in the service department!! Thank you DCH Honda of Oxnard. Great experience, great place. Looking forward to our first oil change with you.

Name: E****** M***
Date: 2023-06-28 01:05:39
Rating: 5
Comment: I just wanted to take a minute to rate my recent experience at DCH Honda of Oxnard. As you can see, I gave it 5 stars. This was a very smooth process from beginning to end. More specifically, I would like to give high praise to my salesperson, Cynthia Sosa. Not only was she extremely genuine and helpful but also a true professional. She genuinely listened and understood what my wants and needs from the beginning were. Her knowledge and experience in auto sales were far superior to that of the salesperson/s that I encountered at other local dealerships. Her approach is quite relaxed, and there was no pressure from her at all! After doing my homework and shopping around, I knew the deal that I needed to make things work for me. At no time did I feel I needed to play the games one would expect to experience when purchasing a new car. She found a way to make it work in my favor, and I couldnt have asked for much more than that. Not only did I get to leave DCH Honda of Oxnard with a new car, but I also left with my dignity still in tact and with much respect for Cynthia and the entire staff who was involved in the process! Thank you Cynthia! I highly recommend seeing Cynthia for your next car purchase from DCH Honda of Oxnard.

Name: L***** P*****
Date: 2023-06-27 13:12:01
Rating: 1
Comment: Would give them zero stars if we could! Run don’t walk to another dealership! Went there knowing what we wanted, Harlan & Christian were very nice & knowledgeable until they werent. We found the vehicle we wanted & the color we wanted online. We called ahead & asked if they had that particular model/color in stock. Christian said yes they do & he will ”hide” it for us. Upon arrival Harlan walks us around in circles in the lot “looking for the hidden vehicle “; it was no where to be found! After an hour, he says he found it, we walk around some more. The vehicle he shows us is Grey, no question about that. We asked where’s the blue one you said you had? He said can’t you see the blue? We wiped off some dirt & said nope color is still grey. Then he asked what’s your 2nd & 3rd choice of colors; replied blue, blue and blue! For the amount of money a brand new 2023 vehicle costs we want what we want. Asked if they could get from another location & he flat out said NO. We promptly turned around and walked out! Huge waste of time. Went down the road to Ocean Honda in Ventura where they not only had what we wanted at another location, they picked it up & had it looking beautiful-washed along w/a full tank of gas the very next day! Very pleasant experience & no lies!

Name: R** A*******
Date: 2023-06-27 03:56:52
Rating: 5
Comment: I had a fantastic experience buying my car. I explained to the Daniel that I did not want to spend 6 hours at the dealer and we were done in 2 hours. That was awesome.Also, while other dealers are trying to take advantage of the situation and are selling cars above msrp honda of Oxnard did what they could to make sure the deal was fair for both parties.That is unusual.Thank you!!!

Name: R***** H********
Date: 2023-06-26 05:39:59
Rating: 5
Comment: My experience with the dealership overall was great. If youre buying a vehicle I do not recommend you work with Stephan, hes unprofessional and inconsistent. After chasing him for weeks I finally walked into the dealership and was able to purchase a vehicle with Cynthia Sosas help!

Name: A***** A******
Date: 2023-06-23 02:00:25
Rating: 5
Comment: I needed an oil change on my CR-V so I took it in to Honda of Oxnard where I purchased it and they are fantastic. I am always treated kindly there, and when /if an additional repair is needed, the employees explain what is needed, and why, and give an accurate estimate of the cost. I appreciate their thorough and fast service. I recently used their financing too for an unexpected repair, outside of my budget and it couldn’t have been easier! I highly recommend Honda of Oxnard. Erin helped me this time, she’s amazing!

Name: F******* H********
Date: 2023-06-14 23:51:17
Rating: 1
Comment: [Service Department]The worst experience I’ve ever had, I have given them countless opportunities but yet they still fail. I took my work vehicle in for service, keep in mind this is a vehicle I purchased at dch Honda of Oxnard, as a loyal customer to them I allowed them to change my tires, since this was the recommended item on the vehicle inspection. The vehicle weight rating is 9500 lbs for this specific vehicle, I was peovided tires suitable for a vehicle of 7716lbs, keep in mind that this vehicle has additional weight inside of it, putting over 5,000 lbs of overweight on the these tires supplied by DCH Now my breaks are squeaking and they didn’t catch that on the report, I’m questioning the knowledge it’s almost as if they’re just looking for maintenance sales, and forgetting about the most important asset a loyal customer, please be careful and always always check everything on your vehicle.

Name: L**** M****
Date: 2023-06-10 23:34:13
Rating: 5
Comment: Thank you Stephan Ruelas; our son’s experience buying his first car was positive with your help. Thank you!

Name: S**** C********
Date: 2023-06-03 10:59:48
Rating: 1
Comment: They had exactly the car I wanted, at a price I was willing to pay, and I was pre-approved for financing through my bank, I just wanted to drive it and verify before I bought it. Woohoo! Fastest car sale in history, right?No.Think of every sleazy used-car-sales stereotype youve ever seen mocked on sitcoms, and DCH Honda had it. The car was 6 months old, still had years left on the manufacturer warranty, but they added a $1300 aftermarket warranty into the sales price. The car has an app that shows me tracking information, once I’ve synced it up, but they added an $800 geo-tracker. They skirted right up to the edge of lying to my face, without actually crossing the line. Said they were “required” (didn’t say by who) to have both. Assured me they’d once been sued because they didn’t include a warranty in the sale. I’m skeptical. To take them off “I’ll have to go talk to my manager”. About sports scores – I eavesdropped. They absolutely didn’t want me to walk out the door till I had signed something, somewhere, and they wanted me to put a down payment on a credit card. Not going to happen.During the test drive the salesman noted a crack in the windshield, called the dealership and confirmed it would be installed the following Tuesday. During the paperwork he confirmed several times that I’d have the car in Monday night. Monday night, the service department had no idea what I was talking about – they’d never logged the appointment. After 45 minutes they told me the earliest it could happen is Friday. OK, fine, I took it back Friday morning. Late Friday afternoon they called to tell me they couldn’t get it back to me – after replacing the windshield it had to go to the manufacturer dealership to get everything calibrated and aligned, and they’d have it till Tuesday. Tuesday came and went, with no word - because they hadnt scheduled the work with the other dealer, and they were fitting it in as they could. I finally got it back Wednesday.Sleazy tactics during the sale, bad service after the sale. From now on I’ll just give DCH Honda a permanent pass, no matter what they have at what price. Once was enough.

Name: J***** Z*****
Date: 2023-06-01 02:15:54
Rating: 5
Comment: Omg cynthia is the best, she helped me out of her way to get me a car that i didnt think i would be approved. she is so professional, funny, loving person she treats you as family i appreciate her service and dch you guys are the best . i give 100 stars

Name: A** Z*******
Date: 2023-05-25 20:32:01
Rating: 1
Comment: Im a repeat customer and purchased three cars here within a year period. After I need to cancel GAP insurance for my paid off cars and get pro rated refund the finance department never answered my emails or phone calls. Never got back to me and never cared to help a high valued customer who’s given so much business. After this carelessness service I never purchased car from this dealer again and I will highly recommend no one do business here. They just sell you the car and don’t care to help with the concerns you might have in the future. Pass on this dealer.

Name: H*****
Date: 2023-05-18 00:39:33
Rating: 1
Comment: This has been the worst dealership I have dealt with. The finance manager is very unprofessional. I have tried to call them about my service contract and have just left a ton of unanswered voicemails/emails. I tried to give them the benefit of the doubt, but I was constantly disappointed. If you want good service go somewhere else. It turns out that when I signed my paperwork for my vehicle service contract it was never submitted. So I was paying for something that did not give me the coverage I was paying for. Do yourself a favor and go somewhere else.

Name: c***** p*****
Date: 2023-05-16 22:38:25
Rating: 5
Comment: Christian was the salesman who helped us with our purchase and he made sure we got the best deal for our family. He alone made the stay wonderful. The rest of the staff was very welcoming and accommodating. Well above the standard.

Name: B*********
Date: 2023-05-16 00:00:01
Rating: 5
Comment: My sales representative was Jesus Naranjo very professional and polite helped me trade in my 2021 accord and get me into the brand new 2022 Passport. The biggest thing I like about DCH Honda was NO EXTREME markups! If youre looking to getting yourself a reliable jaw dropping gorgeous vehicle, get yourself a Honda at DCH 10/10! Shout-out to the Product Specialist Jeff Hall for helping me out with any concerns I had about my passport.

Name: S****** G*****
Date: 2023-05-12 02:14:53
Rating: 5
Comment: Ask for Cynthia Sosa! First thing she asked me was, “How can I earn your business?”Courteous and professional! I accidentally messaged her during her off-hours and she was kind enough to still respond. Highly recommend!

Name: Y****** A
Date: 2023-05-05 20:21:18
Rating: 5
Comment: Our salesperson Cynthia Sosa made the whole car buying experience easy and pain free. We will definitely be back and refer our friends. She listened to my wants and needs and made my wish come true. If you’re looking for top tier customer service, please look for her.

Name: D***** S******
Date: 2023-04-30 17:10:28
Rating: 5
Comment: I visited several Honda dealerships in Southern California before arriving at DCH Honda of Oxnard, and they are clearly the best around. The experience was as painless and pleasant as possible. I highly recommend going to Oxnard DCH for your next vehicle purchase.

Name: J* A***
Date: 2023-04-17 13:59:49
Rating: 5
Comment: Stephan was very helpful, and knowledgeable about the Hybrid CRV I purchased and it was a seamless process until the end. The finance manager, Sean seemed to also have my best interest as I completed my new car purchase. Thank you for great service!

Name: M**** F*****
Date: 2023-04-16 03:33:38
Rating: 5
Comment: Big thank you to Cynthia Sosa sales associate at the Oxnard Honda Dealership. She was very professional, assisted with my needs and most importantly with my budget. Highly recommend this Honda dealership to all my friends and family.

Name: V****** F*****
Date: 2023-04-16 03:29:41
Rating: 5
Comment: Highly recommend this Honda dealership. Cynthia Sosa is AMAZING! She definitely helped me with my budget and met all of my expectations. Love my new car! Get yours today.

Name: A***** G*****
Date: 2023-04-07 23:19:43
Rating: 5
Comment: Cynthia Sosa was very helpful in getting my husband and me into a car that we love. She made sure that we were able to leave in the car we wanted even when we didnt have enough money for a down payment. Thank you Cynthia for making it possible, she is the person to go to because she will make sure she can get you into the car you want.

Name: J*** S****
Date: 2023-03-28 19:46:01
Rating: 5
Comment: Proud new owner of a 2023 Ridgeline bought off the showroom floor! Couldn’t have asked for better service from Doran Wehmeyer. Was a little nervous about getting my first new car but Doran was super helpful and the entire process was simple. I live in Pasadena area and instead of Ubering back after my purchase Doran went out of his way to give me a ride. 60+ miles in the rain!! Unbelievable VIP treatment. Thank you Honda team!

Name: T***** K*******
Date: 2023-03-18 14:56:49
Rating: 5
Comment: Cynthia Sosa was the best I love my Ranfla and the sales manager Doug was equally awesome . Sean Holguin made the paperwork fun and easy. I took my business to Oxnard from Simi after poor experiences at the Simi Valley and Thousand Oaks dealerships and they restored faith, Thanks DCH Honda of Oxnard

Name: A F
Date: 2023-03-14 20:22:05
Rating: 5
Comment: Great salesperson who showed us exactly what we wanted, even though we came in attracted by a later model, explained to us all the features and showed us how to use them on a test drive, all in a friendly manner, without pressure. In addition, the Honda financing specialist was able to put together a workable package, explaining to us all the details. We came in driving an older hybrid vehicle and left a couple hours later with our pristine later model Honda hybrid,, enhanced by so many features we need.

Name: D**** D********
Date: 2023-03-09 02:18:32
Rating: 5
Comment: Daniel Ybanez is the best service rep in 25 years of my doing business with several Honda dealers and mechanics. Honesty, integrity and a real concern for his clients needs were the three outstanding traits he exhibited at my first service. This morning I arrived there before Daniel with a serious mechanical problem and minutes later he arrived and in no time at all solved the problem of getting the parts needed for my vehicle tomorrow rather than waiting up to three weeks for them to arrive. He should be a serious contender for a promotion but then there is the question of who would be able to fill his position as well as he does?

Name: i********
Date: 2023-03-08 19:14:58
Rating: 1
Comment: I’ve been on hold for 21 minutes as of…now. A weeks worth of unanswered voicemails. Every call sends me back to voicemail. E-mail sent didn’t elicit a response either. Purchased my used vehicle in January and cancelled GAP insurance shortly thereafter. Had a hell of a time getting through then, too. “We’re busy” is not an appropriate response. Seems my money was refunded two weeks ago: where is it? I’d love to know, but no one will take my calls. This could have been fixed with a 5-minute phone call, but now I’m just a neglected and rather angry “client”…still on hold for a call that will obviously never get picked up. 😡

Name: R******* Z*******
Date: 2023-03-07 03:34:34
Rating: 5
Comment: I’ve bought 6 cars 2 from the show room floor. staff has always made me feel VIPThank you to all the staff at DCH

Name: C**** C******
Date: 2023-02-20 22:53:53
Rating: 5
Comment: My service experience was phenomenal. This was my first time at DCH Honda of Oxnard, and I will definitely return. Aquiline, my Service Advisor, was very friendly, and went out of his way to ensure I had a positive experience. Thank you Aquiline, I will be back when we need service because of you!

Name: B********* B*****
Date: 2023-02-12 21:11:22
Rating: 5
Comment: Overall experience was great. Vehicles do have a markup but the dealer is negotiable. Joe was a newer guy to DCH but he was amazing. Advocates for clients. No pressure. Very realistic and down to earth salesman. Experience was great

Name: E* P
Date: 2023-02-10 22:01:07
Rating: 1
Comment: Shysters! Happy to take your money when you buy a brand new car. But they do not take good care of their customers when theres an issue that THEY caused. The manager tried to gaslight me about the problem that another very reputable Honda dealer confirmed.The issue: they install a non-factory tracking device to protect their inventory. Mine is an annoying blue light that remains on constantly, to the bottom left under the steering wheel. The problem is this is wired to the battery and slowly drains it where you have issues with the brake being static when trying to turn it on.I wasnt aware that this was a common practice, so if I can share this information with other potential customers to have the dealership ****remove**** the device before you pay for the car or youll have battery issues and expenses.I would go ANYWHERE else to buy a car in the future where the customer service is better. Shame on you DCH :-(

Name: M****** D******
Date: 2023-02-10 19:47:19
Rating: 1
Comment: I would always come for service and it’s great. Until me and my boyfriend came to look at cars. Eventually, we decided we weren’t going to make any decisions and when we told the manager that, he said “we’re not making you do anything” but they kept my keys the whole time making us feel like prisoners!!!! like okay give us our keys then!!! So when we finally told them NO and they realized “oh! we have your keys! haha!” I haven’t been back since. we just felt taken advantage of because it was our first time inquiring about buying a car.

Name: J******
Date: 2023-02-06 00:25:54
Rating: 5
Comment: Joe was my service advisor and provided solid customer service, addressed all necessary repairs covered under warranty and maintenance due at time of repair. Thank you to Honda of Oxnard for providing me with a rental vehicle during this time.

Name: B******* F**** (*********
Date: 2023-02-03 19:59:20
Rating: 5
Comment: Cynthia Sosa helped me find the car I was looking for. She listened to my wants and needs and made my wish come true. If you’re looking for top tier customer service, please look for her.

Name: G****** f** L***
Date: 2023-01-30 23:45:10
Rating: 5
Comment: After doing some research online, I headed over to take a look at a vehicle I was interested in. I met Cynthia and I was impressed with her knowledge of the car. It was like watching a how to video. This relieved me of asking 100 questions. Once it came down to doing the real business, she broke down the process of trade in and options. Again, it was effortless. Eric in finance followed the same path and was very patient as we walked through the final paperwork. Im very happy with my experience today. Good job Honda!

Name: J*** C*****
Date: 2022-12-31 04:11:02
Rating: 1
Comment: I can’t begin to tell you about how awful their customer service is in the service department between Richard Perez “Service Manager” and Alex and Mike could not return a call since this morning Friday December 30th and I have not begun to do business with them yet ONLY reason I’m going there is because I’m being sent there for an issue that apparently they can take care of it. I will update if I get good service.

Name: o**** a********
Date: 2022-12-28 04:27:34
Rating: 1
Comment: They told me they had a sale event, so I went there, there was none. The salesperson was nice, but he offered me a car I didn’t like. I liked a different car, and I was told I couldn’t afford that car. I was disappointed. I went to Toyota dealership, and they gave a brand new car, 2023 for a good price.

Name: A****** H********
Date: 2022-12-21 23:54:08
Rating: 1
Comment: This dealer only cares when you are about to buy a car as soon as you leave the lot forget about getting any type of support. I sold my car and simply want the refund from my extended warranty. I have already summitted all paper work to include a wet signature (Im 75 miles away one way) and its been months havent even got an answer about it being summitted or not. On top of that the phone operator named Terry rudely said he could care less that I was getting put on hold to be hung up 60 seconds later (happened 4 times back to back). Im beyond shocked to get this sort of treatment considering the amount of money people spend on new cars etc. no way to treat veterans definitely not recommending any one to buy here.classic stealership.

Name: V F**
Date: 2022-12-13 19:18:01
Rating: 2
Comment: DCH Honda in Oxnard was one of the best car buying experiences weve ever had. Everyone we encountered was professional and friendly. Our salesperson Cynthia Sosa made the whole car buying experience easy and pain free. My husband had done his homework and she worked hard to close the deal. I am loving my new Honda AccordWe will definitely be back and refer our friends.Update.....I had to change my review because of the way a few things were handled after we received the car. We were told that a standard feature on the car was the garage door opener. The 2022 Honda accord sport does not have it. If we want to purchase the mirror and install ourselves its an additional $350-$400. When we brought this to Cynthias attention she riefly avoided us and then referred to the service departmen to purchase one and a manager that didnt seem to answer when we called. She also told us we could trade in our brand new Honda Accord for a brand new Accord that has the garage door opener mirror. I am not sure we will be referring anyone here. Just not excellent customer service.

Name: R** C*******
Date: 2022-12-09 01:15:35
Rating: 5
Comment: Go see Cynthia to buy your new car. She was awesome. Very nice, no pressure, and very fair. She doesnt mess around. Really happy customer!! Thank you Cynthia!!

Name: m******* S*****
Date: 2022-12-02 03:42:39
Rating: 5
Comment: Love Martin at the service desk. Told me what I should have done and what was not necessary. Called a ride for me and kept in touch to let me know when my car was ready. Got me a ride back, and went over everything that was done and how the car fared during all its tests. Every time I take the car in I make sure he helps me. Thanks for your service.

Name: K****** R**********
Date: 2022-11-30 02:45:55
Rating: 5
Comment: I had a wonderful and fun time choosing my vehicle! All the staff were super friendly and helpful. Damaris helped me pick out my new car. She was so pleasant and made the process super smooth. Thank you again!

Name: B****** J****
Date: 2022-11-29 07:59:51
Rating: 5
Comment: I went to Honda just to take a look at some cars. Didn’t think I was going to purchase anything but Cynthia talked to my fiancé and I and we went over some options. I was a bit unsure about getting anything because my budget is tight but Cynthia made the experience so easy and really worked with me and what I could afford. She was super knowledgeable (and really funny). Really down to earth and told me everything that I needed to hear, from start to finish. Officially an owner of a brand new Honda Civic! If you find yourself at Honda, ask for Cynthia :)

Name: R*** R***
Date: 2022-11-27 21:14:28
Rating: 5
Comment: Christian was very accommodating and friendly absolutely no pressure sales. Cars basically sell themselves. He was confident they had the vehicle we were looking for. We actually live over 114 miles away and because of supply issues local dealers were out 2 month wait. Oxnard had plenty of inventory or vehicles in transit. Sale was made and very happy customers. Also, they had NO dealer markup. They did add gps system and other dealer options that raised the overall price. Better to pay for something than “dealer mark up” which is was being offered from Bakersfield to Fresno to Santa Maria to Lompoc to Whittier to Lancaster to Simi Valley.

Name: P
Date: 2022-10-31 01:21:53
Rating: 5
Comment: Cynthia Sosa is the best!!! I purchased my 23 Honda HRV with her and Im so glad I did - shes professional, friendly, transparent, considerate, and knowledgeable. She went above and beyond, making the whole process so smooth and easy. The car also came in earlier than expected.I shopped around at other local dealerships and Cynthia/DCH Oxnard/the owner offered me the best price and threw in other complimentary services that made buying from this dealership a no-brainer.Shout out to Sean and Eric in financing too! They were a pleasure and got me in and out of there in no time.They also have all kinds of other great used cars in their lot like Teslas and Nissans.Make sure to look/ask for Cynthia if youre looking to buy a car!👍

Name: J****** G*******
Date: 2022-10-30 02:47:57
Rating: 5
Comment: I made my appointment online- with the DCH Honda service department, it was easy, drove right in they were ready for taking my car into service. Everyone was nice and helpful. Excellent communication- if I had any questions my service representative gave me his cell phone number. I picked it up when it was done. I’m very satisfied & I recommend DCH Honda service center.

Name: E K
Date: 2022-10-27 22:36:18
Rating: 5
Comment: I had a very pleasant experience when I had may Honda CRV serviced at DCH Honda of Oxnard for 30K maintenance. Mike Haley who assisted me, was very professional and knowledgeable. He explained to me what’s needed be done and the expected time my car will be ready. At the time of pick up, he showed me a comprehensive report on my car and he took his time explaining to me about it. He also explained to me the recommendations that needed attention but he did not pressure me to have it done right away, not like the other Honda service agents I dealt with in the past. I will continue using DCH of Oxnard for my future car services! Thanks Mike Haley!!

Name: A***** M J
Date: 2022-10-22 23:57:37
Rating: 5
Comment: DCH Honda in Oxnard was one of the best car buying experiences and it was so quick unlike any other dealers I have visited so far and right on target. I highly recommend you to visit Cynthia Sosa and she took care of everything to make it as a smooth experience. Along with Claudia Coronada perfectly coordinated and set the expectation for me to close the buying process. Moving out with new Honda CRV with high satisfaction.

Name: R****** M***** / R****** M****
Date: 2022-10-22 17:48:51
Rating: 1
Comment: I bought a new car, paid for in full at time of purchase, from this dealership over 3 years ago but never received the title. I understand there can be mistakes, but after contacting them repeatedly about this, they have never returned my calls. Now we are ready to trade it in at another dealership and were told we would have to contact Honda Financial about it. So we have, but after a week of talking with 5 different people there,, we still have not received a lien release from them either. We are about to file a suit against them all over this. We own the vehicle free and clear, but cannot obtain the title. This is so ridiculous and frustrating. Find another place to buy a car!

Name: J** l****
Date: 2022-10-14 22:53:05
Rating: 5
Comment: Cynthia was so pleasant & Awesome! She Went over and Above For Us! She Drove 10 Hrs. To Pickup Our New Car! Also Answered All Our Questions & Addressed All of Our Concerns! She’s Great !

Name: T** E***** o* M** R***** J* D******
Date: 2022-10-11 16:51:12
Rating: 5
Comment: Mike, Jorge and all were very helpful in finding an important mistake made by previous Lithia, getting us a rental and ordering needed part for repair on short notice near close of business and we are traveling. Thanks. Look forward to getting our car back better than it came in

Name: S**** H*
Date: 2022-10-06 01:37:01
Rating: 5
Comment: Cynthia Sosa is such a caring, comfortable sales person to work with . I felt she was sincere in her wanting to help in anyway she could (and she did) when I bought my New Honda CRV from DCH last week. Cynthia goes beyond the norm and knows her business. She’s fun too….

Name: D*** C****
Date: 2022-10-04 12:18:54
Rating: 5
Comment: Very nice and helpful! I would give them a 4.5 but it only allows 4 or 5. The reason for the .5 off is because they had said they would notify me if the vehicle took longer to arrive than projected but they didnt. After the time frame they gave me expired I had to call multiple times to find out what was going on. But it eventually came and I was able to pick up at 8pm! Im happy with my vehicle and glad I went through Honda.

Name: J** O*****
Date: 2022-09-24 20:00:20
Rating: 5
Comment: Cynthia Sosa was the salesperson who finally made the deal for our purchase of a 2022 CR V EX. We worked with several sales people, and we were walking out with a no sale when Cynthia appeared. She was engaging, informative, and anxious to close a sale. She did some research on potential discounts and came back with a price that was within our willingness to pay. We accepted, and after filling out necessary papers, we walked out with a new car. We returned the next day to ask a few more questions, and she took the time to answer everything we wanted to know about the car features. If you want someone who will do whatever is necessary to make a car buying experience pleasant, ask for Cynthia. Thanks, Cynthia!!!

Name: M**** C*****
Date: 2022-09-24 18:51:04
Rating: 1
Comment: I bought a 2021 Accord Hybrid. From the first day I noticed some bad things in the car… rear breaks, emissions warning, car pulls to right, front sensors… The workshop service is very bad, I waited for almost 5 hours and I would like to get my money back really, but they told me that they can’t do it. They are very fast selling cars but they are not interested in giving after-sales support.

Name: L***** H*****
Date: 2022-09-03 17:25:58
Rating: 5
Comment: Go to this dealer!!! They do not mark up as others do and beat the next cheapest dealer offer we had by almost $5k! Cynthia was the best, she knows her stuff and answered every question we had in a super fun and low-pressure manner. We can see why people come from different states just to buy a car from her! She’s worth the hype!!! Great deal, great service, great support team experience buying our Pilot. This is where we will be buying all cars from now on!

Name: R**** K*********
Date: 2022-08-29 15:08:01
Rating: 5
Comment: I went in for flat tire repair and left with tire rotation and oil change in top of that! BEST folks in the service department at DCH Honda of Oxnard, Martin is incredible, I wouldnt take my car anywhere else. And Ive been loyal customer since 2005 because of the great folks and all around excellent service. Well done!

Name: R***** K***
Date: 2022-08-23 22:33:32
Rating: 5
Comment: DCH made buying our next car a piece of cake, easy fast and best of all fair. We got a great deal! Love our new CRV, and look forward to buying our next car at DCH. Why would anyone go anywhere else?? Ask for Francisco he was super honest and he is not an ounce of pushiness.

Name: m*******
Date: 2022-07-22 15:17:16
Rating: 5
Comment: DCH Honda of Oxnard was great! Jesus N. and Phillipe were willing to work with me and were reasonable. Jesus stayed in communication with me from start to finish, even when we were not able to come to an acceptable offer in the beginning. He provided options and updates to keep my business. Im proud to have purchased my Pilot from them. They worked hard and I felt that they took my concerns seriously. Thank you Jesus N. and Phillipe.

Name: s***** m*****
Date: 2022-07-19 23:27:58
Rating: 1
Comment: I bought a used Honda Fit from DCH Honda of Oxnard. I was hoping for a better deal, but the price I paid was fair for today’s inflated market. Our salesman, Caleb, was polite and helpful. I have no complaints about him. However, I was upset that they would not include an owner’s manual with the car. Instead, they wanted an additional $50 for one, which I declined.The real problems started after I bought the car. It took more than 7 months after buying the car before I received the registration or title. I called the finance department about this and left dozens of voicemails for both Brandon and Tony. They rarely returned my calls. When I did hear from them, they never offered any solutions except to keep waiting.7 months after buying the car, and being almost completely ignored, my dad and I went to the dealership in-person to try and get some answers. We were angry, caused a scene in front of other customers, and told them we were thinking about talking to a lawyer. We found out that the car’s title was lost, nothing had been done about it, and I was never notified. This visit must have finally got their attention because they sent the registration 2 days later and the title within a few weeks. I’m convinced that I’d still be waiting right now if my dad and I didn’t go and make an angry scene at the dealership.

Name: S**** W***
Date: 2022-07-11 19:01:55
Rating: 5
Comment: My service advisor Daniel Ybanez did a wonderful job advising me on the specific services my car needed to continue to remain reliable and safe for years to come. It is a 2007 Civic, and it is rock solid.While I was there, Daniel demonstrated great patience with another customer to make doubly sure that she was not being pushed into making a decision she had doubts about. She ended up making a good decision, but he let her do it on her own. Quite a role model!

Name: M*** J**
Date: 2022-07-03 23:03:08
Rating: 1
Comment: Purchased our car last month.Cynthia was very good. She is great.The problems starts in finance when the financier conveys the manager says optional items in other dealerships are a must and have a take it or leave the entire car. Approximately overpaid 10k more than MSRP including dealer options . Wish our experience was better.

Name: R** V*****
Date: 2022-07-02 21:30:37
Rating: 5
Comment: Had a pleasant experience here at DCH. Oscar was very professional and knowledgeable. I will definitely return for future purchase, and will recommend this Honda dealer without hesitation. Thank you DCH, I love my new Civic!

Name: T***
Date: 2022-06-30 08:00:08
Rating: 5
Comment: Monica is the best!!!After striking out with many sleazy dealers in LA, I drove to DCH Honda of Oxnard in hopes of a better experience. This place surpassed my expectations! Monica Sanchez is an angel on earth who made my car buying experience so smooth and stress free! She was so lovely and didn’t pressure me at all. I went there simply to look at a car and ended up buying it because it was just too good a deal! She laid out the price and fees for me, explaining each one and which ones were optional, I didn’t even need to negotiate. Before I even took the car home they replaced the brakes, wheels and filled my tank. I came back the next day for detailing and they filled my tank for me again. I am so beyond impressed with the service here, I will definitely be recommending this dealership to anyone in need of a good car. Big thanks to Monica, Masood, Richard, and Carlos for my Honda HRV!!

Name: l*** g*****
Date: 2022-06-16 06:11:53
Rating: 5
Comment: Cynthia helped me get my first car today! she was very honest and so kind all around a great person.

Name: D****** V************
Date: 2022-06-09 16:57:50
Rating: 5
Comment: It was a great experience buying a hybrid at this dealership. The salesperson Henry P was very knowledgeable, courteous, and flexible about time of pick up. Everything went smoothly and didn’t take long. I would recommend anyone to come to DCH for their car purchase!

Name: P****** S******
Date: 2022-05-31 01:56:00
Rating: 4
Comment: My service advisor was great. Only complaint I have is that when they turned on my windshield wiper fluid they got my whole car dirty and spotted. I notice when I picked up my car the windshield was dirty but didnt notice the spots/dirt on my car until I got home. I feel the service dept. should had informed the service advisor of this and out of courtesy washed the vehicle. I ended up paying $18 the next day to get it cleaned.

Name: C**** B******
Date: 2022-05-20 16:41:27
Rating: 5
Comment: I was very pleased with the service I received. My service advisor, Elizabeth Mendoza made me feel welcome and was very helpful and informative. My car was ready exactly when she told me it would be and she explained all the service that was done. It was a very pleasant experience.

Name: V******* F*****
Date: 2022-04-30 19:37:32
Rating: 4
Comment: I’ve been with Honda of Oxnard since the 80s, when they were on Oxnard Blvd. I always get good service. But only one thing when you get a cash rewards card there are limitations. It can’t be used for anything lower than $150.00 or when using a coupon. So why have a cash rewards card if you can’t use it. I had to toss it out. $50.00 discount gone. I paid $166.00 for the service done. Battery plug labor. 🤦🏻‍♀️🤷🏻‍♀️The service rep was great with all the questions I had on future service needed. Brakes and spark plug and valve service and the battery just installed. He was very patient👍🏻

Name: S**** R*****
Date: 2022-04-24 21:58:07
Rating: 5
Comment: I’d like to Thank Cynthia Sosa for helping my Husband and I with our Car Purchase, we had a wonderful experience. She treated us with kindness and honesty and respect. She has a great Personality and Professionalism, if y’all are looking for a good Sales Representative ask for Cynthia. She’ll help you and guide you through your process.. Thank you for Our New Car !! :)

Name: G**** R*
Date: 2022-04-20 05:09:45
Rating: 5
Comment: Dropped off my car to get the oil changed and it got done quick. I didn’t have to wait for an appointment.Service advisor Martin is awesome!The coupon also helps keep costs down.

Name: C******** C*****
Date: 2022-03-24 18:54:06
Rating: 5
Comment: Cynthia S. is awesome! We had been looking for a new/used car for a little over a month which was hard during these crazy times. She came right up to us explained rates which no other dealership/sales person from the valley to Ventura county took the time to do and we had visited quite a few. Other dealerships would leave us with “well, it’s used” or they would not provide other great options/alternatives. Although the exact car we wanted was not available at our first visit, Cynthia went above and beyond to find our car.We thought we would have to settle on a different model or color but Cynthia came through with exactly what we wanted. She updated me the entire time and was open and honest. We left financing with same pricing, rate, and packages we were told by her which in our car buying history happens very seldom. We appreciate Cynthia at DCH Honda Dealership for this smooth process, for once we felt like valued customers.

Name: M****** G*******
Date: 2022-03-09 20:53:09
Rating: 5
Comment: I have purchased several cars from DCH and each experience is very pleasant. Santiago was a huge help and I thank him for sharing his knowledge of the Passport. I would come back again if I should need a car in the future. Thanks again DCH.

Name: C**** B******
Date: 2022-03-03 15:21:34
Rating: 5
Comment: Very professional team at Honda. Made my car buying experience a breeze. Especially Brian and Liz and the whole service team. Without hesitation, they took care of my vehicle and went over and beyond with their service. Thank you.

Name: S******** P****
Date: 2022-02-15 23:09:01
Rating: 4
Comment: Amazing customer service from both the sales manager and Cynthia the salesperson! I was extremely satisfied and impressed with such great service. They helped me in every way possible and answered all of my questions. They also went above and beyond my expectations!The only reason I am giving them 4 out of 5 stars is because of the finance manager. He had a terrible attitude, was not pleasant, was unprofessional (was on his phone), and almost seemed bothered that my father and I kept asking questions.Overall, besides the finance manager my visit at Honda in Oxnard was amazing and the staff was extremely friendly and welcoming!!!

Name: J**** H*******
Date: 2022-02-14 04:17:06
Rating: 5
Comment: During these unknown times, we were pleasantly surprised on how DCH Honda of Oxnard worked for us!Santiago our sales professional, greeted us w open arms. Listened to exactly what we wanted.He and Doug, our sales manager, worked diligently to first of all, find us exactly what we were looking for ( basically searching the state of CA) for our 2022 Honda Passport AWD.Of course it took some time, but the team came through & made it happen within hours!Really great customer service, a team that definitely works together for the customer.Knowledgeable & helpful staff all around.Thank you DCH Honda of Oxnard 😃👍🏼

Name: N**** J*****
Date: 2022-02-08 19:10:48
Rating: 5
Comment: Buying our Civic Hatchback from DCH Honda of Oxnard was made all the more pleasant by Monica Sanchez who took the time to explain all of the cars features to my daughter. Any time you have questions, Monica is quick to respond.Very customer oriented and friendly and it helps greatly that they do not mark up their prices. All in all, a great experience! Would definitely recommend anyone reading to check out DCH Honda of Oxnard for your next car purchase.

Name: S******** P****
Date: 2022-02-08 03:31:57
Rating: 5
Comment: Jesus at Honda of Oxnard was a wonderful salesman. We went to Toyota originally looking at suvs. The service at Toyota was not good so we decided to go back to Honda as my first car purchase was here. We weren’t looking to buy that day but the service provided here was excellent. Jesus went above and beyond!! We are recommending this Honda dealership to our relatives as we speak! We want to thank the whole team at Honda. We are so happy with our purchase!!

Name: C** D****
Date: 2022-01-27 17:14:28
Rating: 5
Comment: We drove almost 75 miles from L.A. to DCH Honda of Oxnard because they made us the best offer. Much better offer than any Honda dealers in L.A. With No haggle, which made the buying process stress free. Alex, our sales representative, was very helpful, polite, and not pushy at all. We were in and out in record time. Only downfall was that we had to wait 10 days for our vehicle to arrive, but the deal we got was worth the wait. However, I also understood there are delays due to COVID and out of dealers hands. Plus, it was the same situation at every dealership we visited. I highly recommend you give DCH Honda of Oxnard a chance to sell you your next Honda. I definitely will.

Name: J***** L********
Date: 2022-01-12 05:27:23
Rating: 5
Comment: Best experience at a dealership I have ever had. Makyala, Claudia, and Francisco made sure all my questions were answered. Got the best price compared to where I live. It was worth the four hour drive and I am happy and satisfied with my car. Would recommend them and most likely will buy from them again.

Name: P*** E****
Date: 2021-12-21 15:28:55
Rating: 5
Comment: Great experience at this dealership and fantastic interaction with our sales professional Brad. Helped with getting my daughter a replacement vehicle after hers was damaged in an accident. Brad was kind and patient, and walked us through the process with simplicity and no pressure. Was the genuine article and would buy from him again.

Name: K**** D******
Date: 2021-12-08 23:13:20
Rating: 5
Comment: DCH Honda in Oxnard was one of the best car buying experiences. I highly recommend you visit Cynthia Sosa a true Honda professional! She shines like a diamond! I love my new Honda Pilot. I needed a car fast to replace my totaled Toyota Highlander. P.S. I love,love love this Pilot! Bye-bye to my Highlander. No looking back!

Name: L***** S****
Date: 2021-11-14 01:38:23
Rating: 5
Comment: I am so lucky to have worked with Cynthia. Cynthia is highly professional and very personable. She was super understanding of my work schedule: answering late night emails and texts to expedite the purchasing process. She gave me great information with lots of details without any pressure. She was extremely upfront and went above and beyond to make sure I was comfortable in making such a big decision.With cars being so scarce, Cynthia even showed me her own personal vehicle so I could see the color on the model I was ordering. It gave me great peace of mind and she really enabled me to see myself in the vehicle. She also provided extra videos with tips to help personalize and maximize the features of my new car. Buying a car is always a daunting process and in this current market it was especially intimidating. Cynthia made it as easy as possible. I am so grateful to her and highly recommend Cynthia for a personal and low stress experience.

Name: M**** A** W*****
Date: 2021-10-28 23:03:58
Rating: 5
Comment: CYNTHIA from Honda of Oxnard is by far the best sales representative that I have ever dealt with in my entire life!!! She addresses all you wants/concerns and ensures the products she delivers are outstanding. I just recently upgraded my vehicle from a Camry to a Ridge Line and she made the process smooth, easy and quick. That was the fastest car buying I have ever experienced with impeccable service. If you want someone who cares about YOU and what works best with your financial situation then visit Cynthia as she gives you all options and advises what could work best in your favor. I appreciate YOU!!!!!

Name: J******* C********
Date: 2021-10-19 02:55:04
Rating: 5
Comment: I was greeted by Oscar Aldana right when I got there super friendly and professional, made me feel comfortable looking around at the cars and told me the features of each car we looked at. Oscar listened to what I had to say and communicated all the details. As a first time buyer I was pleased with the experience I had with Oscar, the process was smooth and worked with me on the price and helped me get the car I wanted. I’m happy I got my first car here I would recommend my family and friends and anyone looking to buy a car through Oscar. Customer service was 10/10.

Name: B****** K***
Date: 2021-09-22 23:34:58
Rating: 5
Comment: Cynthia was amazing in helping me buy a new car! I knew what I wanted and she didnt waste too much time getting me to that product. Also, she was super sweet and attentive with all my needs EVEN AFTER I PURCHASED THE VEHICLE. I texted Cynthia with questions and she was always super quick to respond. I appreciate someone who takes their job as seriously as Cynthia. The whole process was as smooth as buying a new car could possibly be. We love a genuine, down to earth saleswoman! 10/10

Name: B**** K******
Date: 2021-09-06 22:59:37
Rating: 5
Comment: Talk about going above and beyond! Yesterday my daughter bought her first car from DCH Toyota of Oxnard after doing all of the research. She purchased a used Honda Fit which had all of the features she wanted including the radio with Bluetooth. When she went to use the radio, it asked for a code and No one at Toyota Dealer knew what to do, so the suggested that we go to the Honda dealership to see if they could help reset the radio. Their sales team was meeting outside and we asked if anyone could help. If I could tell you how amazing the whole team was trying to get the codes to assist us. Before we knew it, the General Manager, Service manager and the Sales manager were helping us to reset the code. They were even able to pull up the cars data and look at the model number of the radio which was not the original radio. It had been changed out. We were so grateful to the employees who assisted us. We can at least tell Honda to see if there is another radio we can use in the car. Between My entire family, we have own 7 Honda’s and they have been great vehicles. Our daughter will continue the Honda tradition. My next car will be purchased at your dealership even if I have to drive from Temecula to Oxnard!!

Name: M****** L****
Date: 2021-08-16 21:03:12
Rating: 5
Comment: Henry Pagoaga is THE BEST! Not only was he great when it came to answering and addressing all our questions/concerns, but also went above and beyond to make sure I got the car and deal of my dreams! From the beginning, he was very informative, attentive, thorough, honest, and definitely knew his facts and more. Overall, Henry made my experience as a first time car owner less frightening, and that much more exciting. Thanks to him, I WILL be returning to Honda in the future & I would highly, and gladly, recommend him to anyone trying to purchase a vehicle here at Honda. I greatly appreciate all his help!

Name: D*****
Date: 2021-08-16 03:25:28
Rating: 5
Comment: We talked to DCH Honda after Ocean Honda tried to play us with $4000 markup on a 2022 Civic. My family and I had a quick and wonderful experience. Alex was honest and helpful throughout the process! I was able to get my new 2022 Civic at a lower rate than the Capital One offer I got for Ocean Honda and even offered a higher price for my trade in. My family and I were highly satisfied with the experience and my new vehicle! Thank you, DCH Honda!

Name: M H
Date: 2021-08-14 02:14:02
Rating: 5
Comment: I have spent several days looking at multiple Honda dealerships searching for the car I was looking for and was disappointed in the service with some of them and misleading information. I was doing some online searching and found the car I wanted 2022 Honda Odyssey Touring in Silver with Mocha Inferior at Honda of Oxnard. I was able to speak with Cynthia Sosa who followed through on everything she said. She was honest and professional through the entire process. Always answered her phone and. Ever acted bothered by any of my questions. She is a true helpful Honda person. She verified and held the car as soon as I called. Walked me through the remote finance application process and got me a phenomenal deal. My family drove 2.5 hours to this dealership because of her exceptional assistance and purchased the car today. I highly recommend this dealership to anyone wants to be treated with respect and not be yanked around. Thank you Cynthia you made the difference. Also side note this dealership does not over pre-load there cars with accessories you don’t need. If you need a Honda and who doesn’t it’s worth the drive.

Name: C******** M*****
Date: 2021-08-11 02:37:11
Rating: 5
Comment: Alex did a great job by listening to our needs and he explained everything we needed to know and made sure we got the deal we were looking for.

Name: k** e*******
Date: 2021-08-08 09:46:27
Rating: 5
Comment: From the moment I stepped out of my old car, I was met by Christian. I told him what vehicle I was interested in and we went from there. We test drove a 2022 Honda Civic, Christian patiently answered all my questions. Arrived back at the dealership and I said let’s do it. Paperwork was fast, easy and painless, traded in my 2012 Honda Accord with 227k miles. Christian sat with me, showed me all the bells and whistles and had me go through the instructions again, he even answered questions on our other car. If you are going to buy a car, ask for Christian!

Name: J*** E******
Date: 2021-07-11 04:24:24
Rating: 5
Comment: The experience was great. Like most people I was skeptical of most sales people at dealerships. However, the customer service demonstrated by Henry and Cynthia were superb. They made the entire process as simple as possible. I enjoyed the test drive and paperwork process was fairly straightforward. Overall, I would highly recommend shopping here for a car.

Name: P*** T*****
Date: 2021-06-20 19:24:02
Rating: 5
Comment: Recently bought a Civic Si here and had a great experience with Cynthia and Ric.They were both professional throughout the process. I was coming in front out of town, and they kept me updated that the car would still be available by the time I arrive.It was the cleanest car Ive found, so I went out there the first day I saw it listed. Got to test drive and put the payment down while I waited a day for the car to be serviced.It was about to take an extra day, but I got a call in the evening, and was told if I could make it there before close, I can take the car.I rushed down there with excitement and picked the car up 15 minutes before close.Cynthia hooked it up with a full tank of gas and a nice Honda keychain.Excellent service. I would recommend this dealership.

Name: M**** F**
Date: 2021-03-15 00:56:22
Rating: 5
Comment: Cynthia Sosa is AMAZING!!! She is very professional, friendly and kind. She made our buying experience great! She did not waste our time it was a quick easy process, no hassle. She showed she cared about our needs in a car and made sure we were in the perfect fit. We would recommend her to everyone we know! She is for sure the best Sales Pro!! Thank you Cynthia!!

Name: R****** L**
Date: 2021-02-14 08:46:02
Rating: 5
Comment: I purchased my civic a few days ago and it was one of the smoothest sales experience Ive ever had! Jose Nava had helped me and from the test drive to signing the contract, Jose was cooperating with our budget and it truly was one of the least stressful experiences Ive ever had. Highly recommend Jose Nava based on his knowledge of the vehicle and his cooperative attitude.

Name: G*** L***
Date: 2021-02-09 18:57:01
Rating: 5
Comment: I bought my van about 3 weeks ago and have been meaning to leave an awesome review! We had such an amazing experience with this dealership. I had been out of a vehicle for a while and looking for the right one for our family. After seeing a van they had on sale I called first thing at 9am when they opened. Cynthia answered and was very helpful in helping me decide if it was worth the drive to go look at this car. She was certain I was not only going to love it, I was going to buy it. She held the van for me knowing that I would be coming. When we arrived we were so excited and happy with the condition of this used van. Took it for a quick spin and immediately knew this was the one for our family. Cynthia was awesome, we couldnt have asked for a better salesperson. We came home in our new van only to find a surprising noise when we would cold start in the morning. I contacted Brian Lewey in service and he went over and beyond to make it right. He even helped us get the van serviced at our local dealer so we did not have to drive back. I couldnt be more satisfied with the service we received. This is by far one of the best car buying experiences I have ever had. Thank you Cynthia and Brian!!! You two ROCK!!!

Name: A**** H****
Date: 2020-12-25 21:54:40
Rating: 5
Comment: Great experience! Called in Sunday and purchased car on Monday. Wow! Sales woman Monica Sanchez was the kindest sales person I have ever dealt with. She was SO kind and experienced! She was not pushy and offered such great service. This is now my second purchase from DCH Oxnard. Thank you!

Name: D***** E*****
Date: 2020-10-02 03:15:12
Rating: 5
Comment: This might have been one of the easiest and painless times we have had buying a new car. Jose Nava was our sales person and was super knowledgeable. He was helpful with every question we sent his way. No hassles and I feel we got everything we wanted and more. Every employee we came in contact with was super friendly. Very happy and we will continue to come back to this dealer for future needs. I wouldn’t hesitate to tell you if you are looking for a car this is the place.

Name: K******* A********
Date: 2020-09-07 14:12:50
Rating: 5
Comment: I started my car buying experience on line and it was amazing and easy. Also, a live human contacted me within minutes. When I went to the dealership everyone I spoke to was so helpful, from my sales person to the finance person to just a random sales person walking by to the general manager, they were all AMAZING! I have purchased a lot of cars, but have never had such a quick and efficient experience. If you want a place that values your time more than your money and treats you like you are the most important person in the world, then DCH Honda of Oxnard is the place to purchase or lease a vehicle. They make sure you get what you need!!

Name: G********* N****
Date: 2020-07-01 01:09:19
Rating: 5
Comment: DCH Honda of Oxnard treated me amazingly. I was greeted professionally, was showed ladies room (very clean and modern), and was offered beverages. The GM and sales representative were very nice and courteous. The process was quick, easy and best prices. Highly recommend. Thank you again for my new ride.

Name: L**** H****
Date: 2020-01-13 18:06:50
Rating: 5
Comment: Awesome experience. No pushy sales people, My son bought a car from them tonight! Our sales person, John Armas, was the best. Thank you John!

Name: L*** S*****
Date: 2019-12-30 19:03:49
Rating: 5
Comment: Simply put, the service was outstanding! Easy to make appointment on line, received multiple contacts. No falling thru the cracks here! The in store service was just as superb! From beginning to end, this was the easiest experience to purchase a car I’ve ever had! Personable, professional and all those smiles! Don’t look any further! This is the spot for a first class sales experience. I’m only a customer for 2 days and have already been contacted to see how I’m enjoying my new CR-V! Wow!

Name: C******** Q*******
Date: 2019-11-20 01:41:48
Rating: 1
Comment: Just careful people with the service here, I went to have my LED lights replaced and then my car starts leaking water, they advised that the hose was worn out due the motor vibrations but the hose seems like was smatched.

Name: D*** T*******
Date: 2019-11-14 17:32:09
Rating: 5
Comment: Internet client advisor Jose Nava and the staff at DCH Honda of Oxnard worked hard to help me find the right car--in my case a 2019 Honda Accord. I chose the EX-L trim, after Jose explained all the differences between the LX, EX and EX-L. I was able to quickly go through each trim and see the advantages, and then took a test drive. Once I made my decision we sat down and worked out the price--and it was fair and easy to understand. I didnt feel pressured or rushed, and the process was transparent. Jose Rojas the Finance Director led me through my options and choices of oil and other maintenance packages. My experience at DCH Honda of Oxnard was excellent!

DCH Honda of Oxnard

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