detroit metro airport in Detroit
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Comments (89)
I am always helped and taken care of by American Airline but this time the person that gave me wheel chair assistant in Charlotte NC took me on a wild ride to the outside plane but others tried to help me I was so shook up from the ride so I had to take pain meds once I boarded
Total reviews rating 4.3
89 Reviews for detroit metro airport 2023:
Review №1
2022-04-19The service was excellent. I flew spirit an enjoyed every minute. The flight attendants did airplane yoga, told jokes, and was very personable as well as professional. Mask were still mandated at that time
Review №2
2022-04-04The airport its self was fine. The problem I had was with Spirit Airlines. Some of their employees are less than hospitable. We landed just before 2 p.m. our luggage did not arrive at baggage claim until almost 3 p.m. When I talk to someone at Spirit the lady had an attitude talking about we a little behind. 3pm isnt a little behind.
Review №3
2021-12-27Well oiled machine!! Went with my daughter to get my grandson on his flight to Florida for Christmas at 3 am on the 19th. Parked up front,found are ticket counter and checked in. Extremely personable staff. Even when I realized I had left my license & debit card in my back pocket after walking through the body scanner-TSA stated I would have to be patted down(this was my fault- I own it). No problems and I was soon with my family. Everything was streamlined!! I can see why they have been awarded so many customer service awards.
Review №4
2022-01-03The remodel looks amazing... Detroit still is one airport that youll never quite know how busy they will be. But the airport staff always seem willing to help.
Review №5
2022-05-27Airport is pretty nice now since its been upgraded and nice walks between arrivals and baggage easy
Review №6
2021-12-15I have come to Detroit Metro Airport several times this year to pick up my sons, who are experts in finding good airfare deals. It is easy to park and get around, but above all, make the rendezvous with the newcomer. I much prefer it to Chicagos Ohare.
Review №7
2022-03-26Easy airport, be sure to go early for checked bags as the lines can be long at times and move slow...missed a flight once because of the line moving slow and one worker.
Review №8
2022-01-15This airport is a place I go to no exaggeration three to four times a day 7 days a week all of us limo drivers go there it is a clean environment an awesome place to visit plenty of restaurants Upstairs At The Gates
Review №9
2022-01-03It was a little extra for meI had a renewed ID paper version and my expired and ss card and birth certificate and still had issues going through every area at airport
Review №10
2021-09-21I learned that you had to be at the airport 4 hours before your flight to get checked in. We missed our initial flight. However; the representative for Southwest Airlines booked on a flight for later this afternoon. She was courteous, friendly and helped us secure seats for a later flight. Thank you Southwest!