Wheelchair-accessible entrance
Yes
Detroit Wrecker Sales in Detroit
Categories
Location on the map
Detroit, Wayne County, Michigan, US
Accessibility
Phone: +1 313-835-8700
Site: http://detroitwrecker.com/
Site: http://detroitwrecker.com/
Opening hours
- Monday:8AM–5PM
- Tuesday:8AM–5PM
- Wednesday:8AM–5PM
- Thursday:8AM–5PM
- Friday:8AM–5PM
- Saturday:Closed
- Sunday:Closed
Comments (85)
I had Detroit Wreckers build the Lil Hercules onto my 2020 Dodge Ram Tradesman. Working with Mike and the rest of his staff has been a pleasure, they are happy to answer questions and give helpful advice. Their workmanship is fantastic, my truck is solid, the welds are perfect and their mechanisms work as advertised. Recoveries using the Lil Hercules is smooth and the remote is fantastic. I highly recommend this Company and their products. Vinny, Triangle Towing, NYC
3 years ago I purchased alil herc. For my 2015 gmc denali. From Detroit wreckers and from the first phone call Mike owner treated me great even not knowing I was going to pull the trigger and order one. Sent deposit made a date and about 3 weeks later was on my way. 9 hour ride and shop was open for business and waiting with a coffee for me. Lol. All the employees were friendly and treated me like family. Owner explained everything he was going to do with my truck. I decided I needed them to install my strobe lights and about placement and let me tell you they knocked it out the park. With having Instagram I could follow and see the progress done to my truck. Month later got the phone call its done. Hop on plane and owner picked me up. Who can say that about a company. Sat me down and explained how it works showed me how to work it and how to keep the maintenance up on it. 3 years later still going strong and with spending $20k on wheellift and another $10k on lights and within a couple of hard months got my money right back. All profit now. Got owners personal number and any questions I had didnt matter what time of day or night it was he answered. I was so impressed with the way they handed everything and the professionalism they have and treated me there talks about doing more work (flatbed/rollback)for my company. Big thanks to Detroit wreckers ( Mike, Mike, joey and the gang). Cant wait to make trip again
Used to work for a company that had a DWS Devastator, and I loved that truck. They switched me into that truck to give my old one to a new guy, and they also bought a Chevron. The Chevron has had nothing but issues, my Devastator has never had an issue! The extended bed locks are a must, and the low load angle is excellent. I’ve towed anything between lowered mint condition cars, to Harleys, to lifted trucks, and never had an issue, very rarely have to block anything. When I start my own company I’m definitely going with DWS, great product.
Bought a truck with the lil Hercs on it. The unit is about 6-7 years old now. I purchased it from a guy I personally know and has had the unit since new. Never have had to replace pins or have any problems besides a few hoses spring a leak. So far running this unit for a month now I’m very impressed. It’s still nice and tight like it should be. You would think it would all be sloppy like most auto loaders being used without ever buying bushings or pins. Super happy and will be returning. I didn’t buy it from them but owner reached out to me and sent me grease points to it and talked to me like I bought it nee directly from him. Thank you Mike. I’ll be in touch soon to build a brand new one for me.
Sending out a big thank you to Jen in the parts Dept at Detroit wrecker . Mike and the crew always I means always go above and beyond in customer service!! I personally use a lot of there products love my little Hercules wheel lift . And they always get the parts needed for my other trucks ASAP in which is needed in this industry!!! Again thank you Jen!!!
What a friendly and professional company extremely helpful and knowledgeable about there products called for parts and got what I needed and made it happen can’t wait to do business again they come up with answers and solutions to the problems one stop shop!!!! Highly recommended
Great customers service quick to response at any time of the day. They treat you like family.Lil herc is the best investment I did. Don’t need to switch trucks at all. One truck does it all. Very happy with the unit.Jimm towing & recovery
2+ years of hookin with the lil herc.. still impressed. Wouldnt hesitate to purchase again.. and again!
Purchased a new unit and had it installed by Detroit wrecker, reached out to the owner when we had issues, that really weren’t very serious, and since the unit was less than a year old, we assumed the two pins we needed to replace on the arms would obviously be under warranty. Wrong, we were told that since we put the video online of the issue AFTER we were told told he didn’t “believe” it was his problem and wasn’t covering it, that we no longer have a warranty. To top it all off, he refuses to even sell us the replacement parts we needed, so we had local machine shops make them. Much much much cheaper I might add, I would advise someone to do their research before using this gentleman as the reviews for the most part of from people happy with their brand new unit. Get ahold of us that have had his junk for a while and I guarantee you will hear from others. We will see how long this review stays up here. Best of luck to you reading this. This was our second unit of his, and will never have another.
These guys are the best in the business. Purchased our Lil Hercules w/ Winch about 5 months ago. I absolutely love it. I put it on my personal truck. (2019 Silverado 3500 HD) It has made me money hand over fist. Mike and his team provide amazing customer service. Any questions or concerns i have had are always answered very quickly. My Customers are pleasantly surprised when they get picked up by this truck. Get yourself one, youll thank me later!
I bought a Lil Hercules wheel lift from Detroit Wrecker, and I am very elated, because its the best one on the market. If you are looking for the cheapest, maybe this isnt for you. If youre looking for the *best*, this is definitely for you. Every single dollar you pay for this is worth it. Mike and all the ones who worked with me are very friendly and professional. Thank you all!
We bought a lil Hercules from Detroit wrecker and these guys are the best in the industry. Always go above and beyond to build and deliver the best and reliable equipment for us! There customer service is excellent as well with follow up questions and servicing help.
I want to thank Nate for installing hydraulic hoses for me on the spot. When my truck was down, Every time I’ve called , they took care of me right on the spot. Their customer service has been awesome to me, I will continue giving them my business when in need. Thank you again Nate for the service and towing information I needed. I also want to thank mike and the whole Detroit Wrecker Team for all they’ve done.Jay @ M&S Towing
I cant say enough about Mike and his team at Detroit wrecker sales, from Sales to install my experience was great. I am extremely happy and satisfied with my Lil herc from Detroit wrecker sales. Joe the parts guy is my dude, he always takes care of me when I call for parts or straps or whatever it is. All I can say is this company really takes pride in the products they produce and sell and you will always feel like family with these guys. Great people.
Just had dollies installed on our 2019 Ford F550. I wish I would of came here first before I bought any of my trucks. I wont make this mistake second time around. Very knowledgeable, good prices and everything they build is 10 times beefier than any other company.
Mike has an awesome team. We bought a Devastator over a year ago, had a few small issues they dropped everything they where doing and fixed it same day and got us up and running. If we have any questions or problems Mike is more then helpful. Thanks guys.
Hi everybody I’m Vice President of D&M Auto Recovery we spent 22k and plan to spend another 10k with Detroit Wrecker there service department knows there products. For instance we had a valve go bad at 11pm . We called there and they knew what it was by the description over the phone. On behalf of our company and I we love ya!
I just recieved this part from Detroit Wrecker team, took about a day to get it and they even threw some candy in😂. The owner of this great company challenged me to put his equipment to the test, and I absolutely took him up on it. The Republican truck with the Gladiator unit has 40k worth of roadside pounding and has held up like a champ. According to Towbook the truck as completed 1214 calls. Minor issues we have had have been addressed by their team immediately. They take input from their customers very seriously. Class act organization, and I will be purchasing more products from them.
I bought a used truck that needed a ton of parts. Mike at DWS was super helpful in helping me locate the parts but the best thing was when he told me to check the pressure before I run the truck on my new Dew-Eze clutch pump kit. He said most times people turn the pressure up on the valve to find out that they need a new pump or clutch...and they do not turn it back down thus causing major issues, blown hoses and or seals in cylinders. Well of course when I got the new kit installed we checked the pressure, it was way too high. Thanks again to Mike for steering me in the right direction and saving me a ton of $$$ and grief. Once I have the chance I am definitely buying one of their units. Look how they treat us on parts on another manufacturer equipment. Imagine when buying units they make!
Jen in the parts departments customer service is top notch, every time I need anything she goes that extra step insuring that the right parts are ordered the first time, making sure they get shipped or delivered exponentially to keep me on the road working.
Worked with Jen in their parts department and she was fantastic! After a long bout of calling around to find a pto clutch, Jen was a power house! She found it and had it shipped within a day!
I run a towing company in Pittsburgh. There when i need them, not a million emails when i dont. Excellent customer service when i call. Items shipped quickly. Thanks for the help over the years. H
Best in the business when you combine top of the line equipment and customer service like no other company in the business. I promise you there is not another person out there that works a lift harder then me .5yrs strong on my first unit of many no issues . Highly recommended for all wrecker needs
I own a towing company in Baltimore Maryland called these guys with a PTO clutch issue on a Jerr Dan MPL 40 spoke to Mike very helpful and very knowledgeable and very honest and told me what I had to do and save me $1700 on a pump with a little bit of his knowledge unbelievable great in honest guy.. Highly recommend!!! It makes me want to buy wrecker from them..❤️ Tommy alltype towing
I like the professional advice that they give and tell you the best way to fix the problem that you may have also they are reasonable with the prices they also have a great facility all tje way down to equipment to purchase. If i had my own truck Detroit Wrecker could fix anything for me with no problem. Keep up the good work!!!
2 year update....... Let me start with saying Mike and Joe and Guys at Detroit Wrecker are genuinely Great in all aspects! I have had And see a lot of trucks in my life but if they where build like the guys at Detroit Wrecker make things it would be Indestructible to a point. I purchased 2 lil Hercules units coming on 2 years ago in march. Let me just say this, I have never seen a wheel lift this strong, durable, and with this much Craftsmanship ever in my life. As long as you P/M your lift you will run for years with it trust me! I have tow over 4000 cars and made well over 200k with my lil hurc lift and counting and this thing will not give up on me. I have replace pens and bushings and back on the road i go! Don’t get fooled by copy cats and cheap knock offs that tubes bend on you, you get what you pay for with the price offered, i like to HOOK AND BOOK and will be buying more equipment very soon-ARS Motorsports
I have been dealing with these guys for 5 years now.Always excellent service and happy with their product. This past week I ordered a part that I needed expedient and it was right on timeThank you Mike and JoeJason Doss
Today was my first day ever going Detroit Wrecker. All i can say is omg great guys. They had what i was looking and more. They gave me a a tour of their shop and it is top notch. I know my next truck well become from them.
I have the little herc unit by far the best unit I have on my snatch trucks prices are well worth it .I have no problems since I had the unit .also customer service is great at Detroit wrecker
VERY PROFESSIONAL GREAT SERVICE GREAT PEOPLE MADE ME FEEL GOOD BOUGHT MY PURCHASES VERY KNOWLEDGEABLE ABOUT THE ITEMS THEY SELL THEY HAVE A CUSTOMER FOR LIFE
Great customer service Mike picked up on a Saturday on his day off met me down there to sell me this winch cable that I broke he made sure fast Action Towing stayed working this snowy weekend, thanks Mike
Bought my lil herc 2.5 years ago and it has been a very great investment never let me down always works great and still running strong looking forward to buying another one for another truck I honestly dont have anything bad to say about it
Needed a replacement Ramsey Winch for our only flatbed late on a Thursday afternoonMike had a new replacement in stockRequested it for over night delivery to Buffalo NYHe matched another competitors quoteSent me a tracking number after waiting after hours For Fed-Ex 8:30 pm pickup at his storeText me a tracking numberBam 9:20 am Friday morning winch is here at my shopWith his actions my income loss was at a minimumHighly recommend Detroit Wrecker for all your towing needs 👍🏼👍🏼Thank youLake Erie Towing & Recovery Inc.
I cant say enough about the level of service I have received from Detroit Wrecker Sales. Mike and his whole team have far exceeded my expectations as a customer!
I have dealt with many different lifts, I will say one thing, we have the gladiator lift, and there has yet to be anything this lift wouldnt pick up! Strongest self loader I have seen in my 17 years, next one will be a lil hurchles!
Truly disappointed in the quality of the units coming out of here you would think that you would put a little more workmanship into making sure everything is square and lines up properly so you can pull your pin without a hammer. Will not be coming back to this place
I wouldn’t take my trucks any where else. These guys from start to finish get the job done right. From our roll backs to our Z boom & our Vulcan they figure it out and get it back in commission ASAP.
New on the tow bussines mike great guy very helpful guide me through what they sale and what i have and the best choice for us and i strongly recommended talk to him before you go a purchase a alredy made tow from a dealer and get rip off talk to them first you will save thousands you will
Nate at Detroit Wrecker is a great master mechanic and took care of all my issues with my Wrecker Im referring them to all I know in the towing business
Worst place ever every time I go there they don’t have no parts for there own equipmentDevestator you that you promote but don’t have parts to sell mind you prices out of controlZipps way to go
CCTOWING had some warranty work issue and these guys took care of the issue very quickly and to my satisfaction and they will be my go to guys. Thanks Mike.
Mike and the guys rock! A driver damages a wheel grid and I ordered the wrong size. Sent it back and the replaced it with the correct one. Always helpful. Thanks guys
Amazing equipment wonderful people go and check em out if your in the tow industry or wanting to be mike and the crew is the man
The staff was so friendly and helpful! I will use them for all my tow needs!!!
These guys helped me out of a hard spot when I bought my first tow truck!! So thankful!!
Way better than some of the other box stores we are forced to order from. these guys have always been good to me... ty DW you guys rock
Great company! Usually have the best prices. Awesome customer service they always find me what I need!
Very professional and fast. Anything you could need. Sales and service A1! Thanks Mike and the rest of the crew!
That have very helpful staff and stand behind there trucks so thankful for all of you at detroit wrecker
Very helpful. great advice. fast response time. fast and reliable. watch them on youtube if you want to see them in action before you take your truck to them.
Junk parts, rude, disrespectful employees, owner is a joke. If you buy parts from here please be aware that THE LIFETIME WARRANTY IS NOT LIFETIME.
Great customer service! Great product, Devastator is heavy duty and built to last!
Mike was very friendly and explained everything to me. Great help and gave me a real time estimate greatly appreciated.
Every time I go there they always have the parts good customer service
A friend told me about you guys ..what kind of work you guys do ..so im interesting to make my chevy 3500 dully in to a tow ..are you want to do it contact me at jrmnojr@hotmail thanks
Great company. Quality products. Love Detroit wrecker sales!
Great customer service and knowledgeable in building tow truck
My life has changed for the better after buying their products , you will not regret it
A very welcoming place and very nice service. Even has bagels on Saturdays sometimes
Detroit wrecker always take cares of me , if you need anything go see mike !!!!
Worst people ive ever meant ...really rude im sure the company is alright but the attitude probably wont
Awesome place I might just buy a low loader some day
Always have great shopping service
Broke a winch on Tuesday these guys had me a new 1 on Thursday ...Top notch
The best. The attention to detail is second to none.
This is not a towing service. If you need a tow call somewhere else.
Quality, services, professionals, reliable. Love this place.
Wonderful service!!!! People are so friendly up here!!!
Great service and stand by there equipment
Dodge black tow truck wreckers rollback flatbed tow truck emergency lights
Best in the business hands down.
Great job uncle mike
These guys are the best
Greatness is a understatement
From Detroit to Hollywood
Total reviews rating 4.6
85 Reviews for Detroit Wrecker Sales 2023:
Review №1
2022-07-27It has been one year since the installation of my Lil Herc unit, I couldn’t have picked a better place to take my truck. I can go on all day about the unit. But the biggest thing is, from the time I dropped my truck off, I received updates via text along with pictures daily, until my truck was picked up. It felt good to feel like I was actually there with them through the build. Communication is top notch, the unit has paid for itself 3xs. And the only problem I’ve had is ,that I don’t have another one to make more money!!! Lol10/10 recommend for anyone, looking to stay in business or start a business. My load time with straps is roughly 3 minutes. In and out. Thanks Mike, Laura, and staff!!!
Review №2
2022-07-28I drove 23 hours from Florida to Detroit wrecker and I found myself with better results than I had in mind, the quality of the work, the quality of everything used in the electrical and hydraulic components of the best quality, everything was excellent, better than I imagined, the material of the lil herc 2.0 of the best quality and every perfect detail,, I was super satisfied with the service and punctuality!, the owner directly communicates and keeps you up to date with photos and videos of the whole process I recommend them 100%
Review №3
2022-02-15When you look at the price your first instinct is to just keep swiping left. That’s what I did. A valuable lesson well learned because in this industry you get what you pay for. This by far is the best investment for my yard when it comes to moving vehicles around. Originally we had bought a $3000usd version from another manufacturer. Lasted a year before I had to start reinforcing and fabricating weak points in their model. Hands down I’ve used Detroits Gladiator for a day so far and strength and quality is Detroits middle name per my standards. I’m content on saying this was built to last. As long as you take care of it. Grease is my best friend. But to justify the price you gotta think how much money you’ll save in fuel and damage on equipment that’s made to make you money on the street. Thanks again Detroit Wrecker. You got my vote.
Review №4
2022-06-21I don’t even know where to start about how amazing it has been to work with this company! shuttle service to and from the airport! Updates on your vehicle as it’s being worked on! From small business owner to small business owner they are always there in my time of need. Just keep in mind I’m the guy that when they started this I couldn’t change the car battery by myself! The system is super simple to operate and I’ve been doing flawlessly for over a year! And this is not the first time or the second that I’ve called and FaceTime the owner and he sat on the phone with me to help me figure out and fix my problem! That’s just their customer service! They make me feel like I am a part of the family! The little herc 2.0 is by far the best towing system I can see you on the market. It is worth every penny.I recommend this product to everyone!
Review №5
2022-05-06Had a part go out on my forklift attachment and called them as they were closing. The owner himself helped me out and made sure I was taken care of completely! He gave me his personal number and info on how to preserve the life of the parts and so super straightforward with me. Will definitely recommend them to anyone
Review №6
2021-07-13Love our Little Hurcules we purchased and installed it is an amazing product would love to have 5 more couldnt ask for a better built piece of equipment and the owner is a great guy to work with
Review №7
2022-01-07Amandas customer service and Promptness of getting me the parts I need are Outstanding! Our Company New Image Towing in Forest Park, GA has received nothing less than outstanding Customer Service from her. Even though they are located in Michigan, I cant brag enough about how she takes care of Us. Thanks Amanda!
Review №8
2021-12-05The best wrecker sales in US. Over 3years mine is still working with no issues
Review №9
2022-05-23I have a gladiator wrecker, used it for 3 years now and Im very pleased. The staff are extremely helpful and Mike in service is extremely helpful!
Review №10
2021-02-18I bought a wheel lift attachment from Detroit Wrecker Sales just shy of two years ago. The attachment was more expensive than the ones we had been buying from a large wrecker manufacturer. I had even complained to them that what they are selling does not last and impossible to service with the plastic bushings they use. We would go through one of them every year.The attachment from Detroit was actually recommended by a dealer that sells for the large wrecker manufacturer and his words were it is bullet proof, I scoffed at the comment and said we will see about that my guys will certainly give it the test of its life. We move over 100 cars a day with this thing and it just started to show signs of wear. All the bushings are worn so I looked on the web-site and found the schematic and called Jen and just like that the parts are on there way.To sum it up, those words its Bullet Proof were correct and if you are in the market for a forklift attachment do not look any further. No one makes one this robust and reliable. We have tore it up but its been repaired with ease and quickly.Great product great company that stands behind its products and I highly recommend.Thanks Mike, Jon and Jen.