Wheelchair-accessible entrance
Yes
Devon Self Storage in Jenison
Categories
Location on the map
Jenison, Ottawa County, Michigan, US
Accessibility
Wheelchair-accessible toilet
Yes
Phone: +1 616-457-6464
Site: https://www.devonselfstorage.com...
Site: https://www.devonselfstorage.com...
Opening hours
- Monday:9:30AM–6PM
- Tuesday:9:30AM–6PM
- Wednesday:9:30AM–6PM
- Thursday:9:30AM–6PM
- Friday:9:30AM–6PM
- Saturday:9AM–5PM
- Sunday:Closed
Devon Self Storage in other cities:
Comments (129)
Highly recommend! Lacey, one of the managers here was very patient explaining all the options I had and also answered questions I didnt know I had! The facility is clean and up to date also. Great customer service is hard to come by, they definitely take the cake!
I was so very impressed with this facility in every way including the very fair rates. However I must make special note that it was the General Manager Jesi who made the experience great. She was friendly fun and professional. She helped me find the right space for my needs and guided me to the best decision for me. I highly recommend anyone who is in need of storage space should contact Jesi at Devon self storage first! Thank You Jesi, proud to be a customer of yours! Bob Snider
Easy to sign up Excellent Customer service and Very Clean Facilities. The staff is very friendly and efficient, My unit was clean, I ordered my unit at 4PM on a Saturday on line and started moving into it at 5PM that same day very easy process. Would recommend.
What a pleasant surprise! After checking a few other self storage places in the area, I stopped in at Devon. Not only were the rates reasonable compared to the others in town, the service was excellent. Jesi obviously enjoys her job and working with people to find the right solution at the right price. Thank you!
We had a storage unit here for over 30 years! We’ve seen owners come and go but the current owner’s, Devon storage, does an amazing job. Recent updates to the facility and very secure. They can work with you for all your needs. Highly recommended.
It’s great. In a safe area, new buildings, affordable, friendly staff, and great hours. I’d recommend it. 👍🏼
I came in feeling overwhelmed. The GM Jessi took me under her wing and got me set up with everything I needed, even recommended a moving company. She was very helpful and knows her stuff . I left feeling relieved . I am happy that i chose to come here and meet her.
Great rates. Easy reservation process. Jesi, the manager, was very kind and courteous. She gave me a good move-in deal, since I got the unit at the end if the month. I would definitely recommend Devon storage!
Very fast and friendly service. I would recommend Devon to anyone looking for small to large storage. They appear to have a large range of sizes available
Staff are very friendly and willing to help. They look for the best deal for your storage needs and are very helpful. I would highly recommend to my friends. Thank you Devon Storage staff at the Jenison location.
Tiffany and Jessica did a great job of coordinating to make getting my storage unit easy. I was moving up from Indiana and they did a great job of communicating through phone and email to get me the unit I needed at a really great price! Place is clean and unit is just what I needed.
Had a great interaction both times with the manager Jesi, great place and easy process. Communication has been great and will definitely look to them for my future storage and rental needs!
Jesi the General Manager is super friendly and gave us a great deal! This is our second time renting a unit from them. I highly recommend them!
Great customer service. Jesi and her team did an amazing job getting me into a unit in a timely manner. Highly recommend!
The facilities are very nice and ownership is excellent to work with. I had a few misunderstanding during my transaction that were quickly addressed with excellent communication. Highly recommend storing here.
I came to Devon Storage and had two cars to find a place for. I was also in a hurry had to be back in Detroit by 6. When I first pulled up I noticed there were workers upgrading some door hardware, adding new unit number plaques, and doing some touch-up, it also look like everything was freshly painted by a professional company. Clean safe and dry is what I wanted. I came in and talk to Jesse, I was a little scattered because of my time crunch. And I think Jesse noticed that, she gave me the sizes and prices, then actually showed me the location and individual units some with an aisle in front for easy unloading of the vehicles, (her idea) which I really appreciate. She helped me get the PDF file (proof of insurance)out of my phone and email it to her. All this help while being in a hurry, even the simple way to remember my access code, what a help! So Devon Storage has excellent prices, terms, and specials. Devon is extremely clean, organized and professionally maintained! And the helpfulness and service from the people they employ and train is definite an example of the companys conscientiousness and business practices, good job Devon! and thank you Jesse!
Excellent service, great prices! The manager, Sarah, was very knowledgeable, courteous and easy to work with. Prices of units are better than other facilities in the area as well. Glad we made the switch to Devon Self Storage.
Dominic and Mario were a wonderful help
My sister used this company got storing her furniture. Its affordable and they have temperature controlled ones as well here. Prices range from 50 to 90+ a month if I remember correctly. Has been about 4 years since I been there. I will look into it more when I can actually get the price range. They have small medium and large storage units. Its also fenced in eith your own security code to enter
Awesome storage facility, very clean and secure. Jesi was awesome..she took her time to explain everything to me and helped me to decide on the right size unit I needed. She was very informative and helpful with all my moving needs. I highly recommend this place!
I had a great experience! Everything was explained to me so nicely and professionally and I can’t wait to get to my unit
The staff here are nice. However since Devon has taken over, the price of my storage unit has gone up a lot. Hopefully moving soon so I can pay a more reasonable price.
Im tellin ya...this is the best Self Storage Facility I have ever dealt with! Affordable unit, affordable Truck rental and an incredible staff! Jesi is the GM, and super helpful. Cant say enough about the service...and SERVICE MATTERS!
I use the storage in holland and recommended my friend to the one in jenison. He was SO impressed with how clean the facilities were and how prompt and courteous jesi was. She answered all his questions, helped him with the right size unit and everything. We will recommend Jesi and Devon to everyone!!
Great! Jesi is fantastic! Has everything in order, whether it’s renting a truck or a storage unit. Been using Penske rental for years regularly and is consistent service. Great job!
Since Devon Storage has taken over Georgetown Storage I have had very positive interactions with Sarah. She has been very helpful in helping me with changing units andKeeping up with my circumstances. I have been with this storage facility for 10 years and now I feel like I can reach Sarah anytime. She always responds within 20 minutes at the most!!
Stop today and rented a locker from Jesi. The facility is really clean, has security cameras and gated. The locker was very clean and the doors freshly painted. Not only that Jesi was very personable and professional as well. I definitely recommend Devon Self Storage in Jenison, and working with Jesi, for all of your storage needs
Lacy was amazingly friendly and helpful. I felt welcomed and informed! Glad I came here!
Such amazing service! Jesi is very personable and always has a smile on her face! She makes it an easy decision to stay with Devon!
Phenomenal customer service! Jesi was able to answer any question that I had, very helpful, and polite. Theres a lot of options when it comes to self storage but nobody does it better than Devon Self Storage.
Getting a storage unit was definitely the easiest part of my move from MS! Everything can be easily done online, and the staff was understanding and accommodating!
Sarah was amazing. Very helpful in getting a unit set up for me, and then setting up a moving truck last minute when my daughter got an apartment. I highly recommend them!
Very friendly and professional service from the general manager Jesi! Units are clean and in great shape. Very satisfied with the location and staff!
Jesi was very helpful, fast at what she does, and knows her job well!! Thank you for your help!
Great experience with this self storage place and great location. The gal inside was very helpful and quick in getting me information and prices and into my unit. Much thanks to Devon self storage!
This best the best place to rent from by far!!! Friendly staff always willing to help..ez access, has security cameras to keep your stuff safe. Also there pricing is far better that anyone around. That’s was for a 10x20 unit...five them a call
Jessi. is very friendly and customer focused. She has gone the extra mile to make sure my needs have been met.
Such great service! GM Jessie is awesome! She helped me out in a big way today! I highly recommend!
Very nice employees! Very Helpful and priced great!
Mario Davis did a wonderful job assisting me. Couldn’t be happier. Thank you!
Very nice facility! I had the pleasure of having the GM Jesi help choose the best unit for me! Super knowledgeable and friendly! Would recommend!
Very nice, professional people
General Manager, Jesi Ewing, has been so helpful in answering our inquiries on leasing a unit with Devon in Jenison. With many options in our surrounding area, she has us convinced that this is where we should be!
Friendly staff and quick and easy set up. Great prices and deals too
Super nice folks and great customer service. They said a personal touch to the clean and easy to access units!
The staff is friendly and fun. The units are very fairly priced. Location is easy in, easy out. I highly recommend Devon Self Storage.
Great place for storage !!! Been here a few years now and just up graded to a bigger storage unit ! 😁 Jesi is awesome! Very friendly, and answered all of my questions 😊
Great Service!!!!Jesi Ewing the GM is great.She helped us get everything set up quickly and we couldnt be happier.
I have been here for since 1997and I so appreciate Miss Ewing for her kind and gentle spirit especially since my husbands passing this Feb.The you so much. God bless you.
I had removed this review under threats from the owner of this place to evict me even though I was paid up in full. I could not risk my familys possessions for a post.I have now emptied the storage shed and Im free to re-post this.If youre thinking of renting a storage shed in the Jenison area, you would be better served to go to a U-Haul facility like Grandville or South Hudsonville.The owner of Georgetown Mini Storage is rude and intimidating. The whole problem began when his employee offered to pro-rate my storage so I could pay only half the month since we were unsure if we would be using it for that long at the beginning. When the owner Andrew found out, he tried to buck the deal and after a heated argument with him, I placed a negative comment here. He called me and threatened to put all my things on the street if I didnt remove it. Do yourself a favor and preserve your peace of mind. This person is insensitive, rude and cares more about a $15 dollar late fee than his customers.The place is closed after 10pm so if you need something out of there in an emergency, you will taste his mood. Other facilities in the area are open 24 hours with your code.He made me feel like my things were never safe there and I feared HIM, not a burglar or a fire loss. I feared that my things would be trashed due to his temper and had to remove the comment and keep my head down. I would not recommend this facility to my worse enemy. Enough said.
Lacey was very helpful and i felt relieved and happy i chose to rent from this company. Clean and sade place to rent from
Clean units and friendly staff
Jesi really helped me out when I needed it most. Happy to have come across this company and really appreciated the kindness and customer service that Jesi showed me.
Very well kept. Spotless units. Very friendly workers!! Enjoyed having a unit here
Jesi did a graet job. Got me in n out. Pretty painless.
Great place to store stuff. Had no issues with anything while renting there for approx 4 months. Very clean facility and friendly staff as well.
The manager was friendly and extremely helpful in helping to me decide what size unit would best suit my needs.
They are very friendly. They also took time to look for a better deal for me.
Clean facility and clean units. Pricing is very fair and they have great specials. Highly recommended!
Helpful and friendly.Very safe and secure for a place to put our stuff!Highly recommend if you need a local place to store items
Sarah was very helpful when I needed to transfer to a smaller unit, even found me one 4 units away from my current one. One of the few storage facilities in jenison with a gate.
This place must have changed owners since the other reviewer. The guy I talked to (cant remember his name off the top of my head) was very friendly and helpful. Also they have a keypad so you can access your storage unit whenever you need to.
Very clean, very friendly management.Miss Ewing treated me like a grand daughter.Happy People, very pleased.
Jesi was really cool and extremely helpful in getting me a storage unit. I’d give her 10 stars if I could!
Very accommodating and understanding! No outrageous prices and great customer service!
Not very happy with service its now Devon Self storage DGT not Georgetown Mini Storage. Cant pay my bill online. Raises rent every year for a STUPID garage. Website doesnt work to pay bills or get payment history .
They are very accommodating, polite and professional. The prices are also great. Highly recommend.
Happy with my truck rental . I just got my email with the total today. Good price
Lacey was very helpful. The price was fair and customer service was great
Mario was a huge help and made the process so easy!
Excellent customer service and very competitive pricing. Thank you very much, Lacy.
Had a great experience with a local rental on a Penske truck. Jesse in the office was great! Thanks again
The manager Jesi was very helpful finding a unit to fit my needs. Highly recommended.
Good prices, clean units and management is always pleasant and willing to go the extra mile.
We had a great experience with these units, clean, accessible and professionally handled by staff. Thank you Tiffany!!
The lady up front was phenomenal very Polite and professional will reccomend any day. Great job!!!
Great location, polite and friendly staff and Jessi the manager is amazing , very understanding and has been right there to answer my questions.
Awesome place. Awesome manager. Quick and easy process and best price in town!
Jesi was professional and helpful with renting our storage unit.
I was very happy with the way Sara treated us, and would reccomend Devon to anyone.
Easy from start to finish. Great storage and staff!!
Great place to store your items, clean, secure, and Jessica is top notch!Definitely recommended.
Excellent and courteous service provided by Lacey Lopez.
Great experience with this company, Lacey was very friendly and helpful
Jesse had the truck ready for me. Nice girl
Very nice and easy to work with and Jesi was great.
Jesi Was great to work with!, Very friendly, & Made the visit easy!
The main manager Jessi is WONDERFUL .highly recommend .
Jesi is absolutely amazing!! Definitely recommend Devon Self Storage!!!!
Friendly & helpful service plus quick and painless set up to boot.
Quick and easy set up and located ideally.
Very respectful, clean environment, very Secure.. Jesse was very professional and Helpful..
Jesi is fabulous. Im so glad I chose Devon Self Storage.
Fine organization. Staff courteous and helpful. Pricing satisfactory.
Mario was awesome. Informative and efficient!!!
Very fast and friendly service!
Very clean, awesome General manager, very curtiuos Very helpful in time of a family crisis.
This is a local facility. Very friendly, helpful. Can’t say enough good things about this place.
Highly recommended and Jesi Ewing was very helpful.
Nice place, seems very secure. Jesi was nice to deal with.
Very efficient and kind service!
Secure and clean facility with friendly and knowledgeable managers.
Very helpful
Wont let me pay my bill online not on their website.
Great friendly service
Sarah did a fantastic job.
Good people, and good storage space.
Very nice staff and knowledge
Very courteous and knowledgeable.
Jesi is an exceptional manager!!
They go above and beyond!
Good customer service
Jesi is awesome!
Great staff!
Awesomw
It is very nice
Good guys there
Wasnt there
Grate servious
Total reviews rating 4.8
129 Reviews for Devon Self Storage 2023:
Review №1
2022-05-04I’m going to let any new customers know what they are getting themselves into if they rent from this company. They will give the first month free but then every quarter, their quarter, will raise your rent. They say they are competing with other units or say it’s the location. They have a lot of excuses. So if you don’t mind spending your hard earned cash then enjoy. I have never been able to talk to the higher up. It’s not an option. It is a clean place I will admit and its not climate controlled. They make you pay their insurance. The gate has been broke I can’t tell you how many times. It’s not ok because anyone has access now and had an incident from it. I was very upset. One more thing, its not 24 hr access. That’s another down fall. Like I said it’s clean and Jesi that works in the office, she is incredible! In the summer time she does check the lot on the golf cart just to keep and eye on things.I call and you guys still can’t seem to help. I would never recommend this place! You want to charge me $192! For my size unit at most places is $120! They don’t raise your rent constantly like you guys do! Beware!!!!!! You guys don’t don’t take matters seriously. I can’t even tell you how many times you guys have made my rent go up. I’m done and will go elsewhere. Nothing gets fixed.
Review №2
2022-04-27They were quick to respond to my calls. Got me a rental unit last minute. Friendly staff! Nice clean property.
Review №3
2022-05-09Troy was extremely helpful in showing the different options. He was also very friendly and efficient in the sign up process.
Review №4
2021-12-18Had a great experience renting a storage unit to store my car here. Jesi did a great job helping me out! Very friendly staff here. I would recommend Devon self storage.
Review №5
2022-04-12Mario was most courteous and helpful. He knows his job and will do you right. Stop by and see him.
Review №6
2021-11-07Had a great experience setting up a deal for a unit with Jesi over the phone. She was easy to deal with and made the process super simple. The location is great for those who live in the greater Georgetown Township/Jenison area! Thanks Jesi!
Review №7
2022-07-08Dominick provided fast, honest service. 5 stars
Review №8
2021-07-20Jessie was fast, efficient, pleasant and professional. Rates are competitive. Many options for size of units; mine worked out perfectly. Experience better than expected; no reservations or complaints.
Review №9
2021-08-07Storage staff members were very friendly and helpful! I appreciate the help in estimating the size needed. The first line of units are hard to maneuver with a trailer and no way to go around. Units are in great condition and location seems very secure.
Review №10
2021-12-07Been with Devon for 4 years, Jesi has been awesome to work with been through thick and thin especially though the pandemic.Good times always would suggest to anyone .