Identifies as women-owned
Yes
Diamond Jims Auto & Tire Service Center in Burton
Categories
Location on the map
Burton, Genesee County, Michigan, US
From the business
Service options
In-store shopping
Yes
Delivery
No
Health and safety
Staff required to disinfect surfaces between visits
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible seating
Yes
Wheelchair-accessible toilet
Yes
Offerings
Oil change
Yes
Amenities
Gender-neutral toilets
Yes
Mechanic
Yes
Toilets
Yes
Wi-Fi
Yes
Planning
Appointments recommended
Yes
Recycling
Batteries
Yes
Payments
Cheques
Yes
Debit cards
Yes
Phone: +1 810-743-4210
Site: http://www.djtire.net/
Site: http://www.djtire.net/
Opening hours
- Monday:8:30AM–4:30PM
- Tuesday:8:30AM–4:30PM
- Wednesday:8:30AM–4:30PM
- Thursday:8:30AM–4:30PM
- Friday:8:30AM–4:30PM
- Saturday:Closed
- Sunday:Closed
Comments (47)
Thank you guys for giving me such an awesome price on a full set of tires. Another thank you to you guys for getting it done in 30 minutes. Its been three months since I had my new tires installed here, and they are holding up perfectly!I will continue to recommend Diamond Jims for new tires.
Talk about a bunch of nice honest perfessional group of guys no wonder the have almost a 5 star rating i usually do my own work on my cars but sometimes i dont have the knowledge or the technology and when i dont have them i will be taken it back there again !!!
On my second visit for an oil change, I asked them to service my battery. The bill came to $85.14 for an oil change and battery service! Its my fault for not asking how much they were going to charge me, either per hour for labor, or itemized for the simple services requested.UPDATE: Thank you Tim for the phone call to clear things up. I was given a proper explanation of the misunderstanding and the situation was made right! This is a big relief to me. I believe in keeping business local and will be happy to stop in again and have more service done.
Totally trustworthy. Goes the distance to get the most reasonable price for the customer. Customer service and excellent repair work are their #1 priorities. I have been going there for 20 years. My car has 247,000 miles on it
Ive been going here for a few years now. I wont go anywhere else for the maintenance and repair of my vehicle, or recommendations for such services if it is body work related. The team here are friendly, engaging, and informative.
I brought my dodge in to get oil change. Staff was very helpful and showed me in writing what different types of oils could be used with price quotes for eah different oil. I like the fact that they take appointments.
I came in to replace a tire. The mechanic struggled getting my custom rim off because it required a thin low clearance socket which he didnt have. I had to give him my own. On my way home the center cap fell off. It holds on a single bolt and it was clear it was overtightened and cracked. I called the next morning and told them. They said theyd replace the center cap. When I got there the mechanic starts getting defensive, lies to my face and says the center cap was never there in the first place. Yeah, okay, sure buddy. After some back and forth theyd admitted fault and agreed to replace it... Until they found out how much it costs and started giving me the run around. They seemed like nice guys at first until they screwed up and their true colors came out. Never came back there again and never will.
These guys are phenomenal! Id go to them any time I needed something car related done. Fair, fast, and friendly....cant ask for anything more!!!
They are knowledgable about what they sell. Tim is very courteous. I will always buy my tires from them.
Bunch of great guys out there working on your ride I trust them
I believe that the 33$ diagnostic fee should be waived if you get the repairs done there at their facility. Which i did and the fee was not waived.Update: i went back the very next day to get my alternator replaced as suggested. The day before i had replaced my Idler pully and serpentine belt.Tim did Credit back my Diagnostic fee from the day prior towards my alternator replacement.
We have been using Tim and crew at Diamond Jims for years. They provide great service and HONESTY! What more can you ask for?
Tim who works behind the counter those are great job hes very thorough Brians very thorough tell me whats the matter with the car they get me the best prices and they always help me out get me in and get me out I appreciate Diamond Jims
Great place for tires, they really try to help customers.
This is the ONLY place we trust to do the work we need. Great service, very reasonable prices and great staff. Honest and upfront!
Amazing service thank you so much!
Awesome service, friendly staff, fair prices. I recommend this place to all of my friends and family, theyre really good at what they do.
My Silverado needed a tune up, l took it to Diamond Jims, they did a awesome job, thankyou!
They are a trusted service provider.Ive been their customer for decades.
Very nice and knowledgeable staff. trust them with my car all the time
Tim & his crew take very good care of me & my fleet. Always honest & friendly.
Always very good service, Tim and crew are very good at what they do
Reasonably priced. Good service. Friendly people. Honest.
Totally satisfied with diamond Jims. Been going to them for over 30 years.
Great service, Ive been coming here for many years!
Im not going to say anything bad about the place it is what it is
Always helpful, honest, quick and affordable!
Having rim worked on..when alot of other places wouldnt touch it..nice job...thanks.
Great place to take your vehicle for service
Tim explained everything to me before he did the work. No waiting.
Ive always had good luck with Diamond Jims!
Got a set of tires here. Exceeded every expectation.
Reasonable prices on tires!
Always good people to deal with here.
Very helpful people
Great service,
It was good
Total reviews rating 4.6
47 Reviews for Diamond Jims Auto & Tire Service Center 2023:
Review №1
2022-06-10Worst experience at a mechanics in a long time. Made an appointment and explained my situation thoroughly. Had my vehicle there on time. They said nothing on the schedule should be quick. 4 hours later they call back and say it’s getting worked on now… they call back after a hour and say my air is now working and blowing cold. LIES. I got there and it a/c was blowing heat. I told them and they kept it for an additional 3 hours. Still blowing heat no refund offered other than refrigerant cost of 20$. What a joke I’m out 200$ and nothing has changed
Review №2
2022-02-25I had a great experience here! They got me in quickly, gave me the actual cost, saved all the damaged parts so I could see what they looked like, and then had my car back to me within 2 days. They were courteous and knowledgeable and my car was returned completely fixed. Their alignment was soooo good - my car has never driven this smoothly before!! Thank you bigtime to the Diamond Jims Team! :)
Review №3
2022-05-18Great service!! The gentlemen here are very professional and nice. They explain everything thoroughly to you and give you honest reasonable prices! I Definitely recommend this place! Will be returning in the future!
Review №4
2022-06-17Been taking my 2005 dodge there for years, always professional, pricing if awesome, and they do excellent work.Wouldnt take it anywhere else.
Review №5
2022-03-04I so appreciate the friendly, knowledgeable staff. They repaired my van quickly. Thankful that I finally found a reputable, honest place. Keep up the great work. We appreciate you.
Review №6
2022-05-15I had brung my car up to shop to get worked on and they didnt get to my car until a hr before closing, I called them they said they were doing the wheel alignment 30mins before closing It took me 20mins to find me a ride, which I called ahead and told them the situation and was told to ok hurry up, but when I got there they were all gone and without calling or giving a warning they were leaving so I was there without no car and had to wait for 20mins for a new ride and had to call off work for the weekend so Im pretty sure I wont be getting a check hence the reason for the one star.
Review №7
2022-06-07I was looking for two tires, the person that answered the phone was extremely rude and condescending, strange way to conduct business with a customer trying to give you money.
Review №8
2022-06-22Very rude. Poor customer service. Racist vibes. If youre African American, avoid at all cost!
Review №9
2019-01-02Phenomenal experience. Great customer service and very thorough. I had a severe pull to the right and thought it was serious. They looked at it, determined I had a bad tire. They had me in and out quickly and was shocked when I got the bill. Almost 30 dollars lower than what I was quoted. I have found my go to garage. Thank you Jim for going above and beyond. Ill be back!
Review №10
2019-03-09Been a customer for about 10 years. Honest and fair prices.Great prices on tires. Can get a better price than the chain stores.Oil changes are cheaper than most placesWhen I drop my vehicles off and I don’t even question the work they say I need because I trust them.