Kerbside pickup
Yes
DICKS Sporting Goods in Canton
Categories
Location on the map
Canton, Wayne County, Michigan, US
Service options
In-store pick-up
Yes
In-store shopping
Yes
Delivery
No
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Payments
Cheques
Yes
Debit cards
Yes
NFC mobile payments
Yes
Credit cards
Yes
Phone: +1 734-495-0387
Site: https://stores.dickssportinggood...
Site: https://stores.dickssportinggood...
Opening hours
- Monday:9AM–9PM
- Tuesday:9AM–9PM
- Wednesday:9AM–9PM
- Thursday:9AM–9PM
- Friday:9AM–9PM
- Saturday:9AM–9PM
- Sunday:10AM–7PM
DICKS Sporting Goods in other cities:
Comments (199)
Well I finally did it! I got a Schwinn stationary bicycle with heart telemetry and comfy seat. After 8 minutes, I realized I need to spend more time on the AWESOME bike. I had gained the covid 15 lbs. and then some. I love my new bike, since I cant afford a horse right now!
Great. Good deals and support helpful workers.
Needed some 👞. Mine had a blow out. Aleignna was very helpful. Talked about different shoes and was not pushy at all.
Place is always clean, but we always seem to have an issue at check out. My husband has been a rewards member for a while now and the cashier said he should be able to use his points to save money at Christmas time. Unfortunately when they gave him the card they never actually activated it. So for at least 3 years he was buying stuff trying to earn points but had nothing. The cashier apologized but never offered to fix it. They do have a nice selection though and the staff is usually friendly.
Always finding a great sales yesssss
Nothing for big men everything is so over priced
No even knew what they were doing very nice store though
Store was clean but it difficult to find what I was looking for easily. Staff didnt acknowledge me or offer help, instead chatted amongst themselves with noses sticking out of their masks as they folded clothes.
5 employees walking about with their noses in their phones or talking on phones, 7 customers in line to check out, and one poor girl running checkout. Score management.
Was looking for Detroit Tigers sock for open Day & they had them👌
I called ahead to ask if they have people who can cut arrows. They told me yes and to come on Monday. I just walked out of the store after being told they dont cut arrows anymore. I called yesterday. I wasted a trip all because someone couldnt be bothered to give me the correct info.
Went in and they didnt have what I needed but the associate was extremely helpful in giving advice as another place nearby and I found what I was looking forTHANK YOU SO MUCH !!!
Very helpful.. But if you want to sell something.. Make sure its on the shelf. Said you didnt carry it. But three sets in the back..put it on the shelf if you want to sell it.. Overall.. Excellent service.
The staff is not at all friendly. I asked the lady about some pants, and she pointed me in a direction, I said can you come and show me and she just said NO. Because she was putting stuff away on another shelf. I asked someone else about some soccer balls and they responded to me while they were walking in the other direction. You could tell me if you are busy and find someone else to help me? Or ask me nicely to wait? But no, they are above all of us to be polite and provide some pleasant service!
Took a bike in for a tune up as it had a warped wheel, was told 3 days for work to be done. 3 days later I was told another 3 days, 3 more days and I am told my bike is next and it will be done by morning.Go to pick up bike and tire still had wobble in wheel. Spoke with tech ,who was working on another bike at the time, he said that the bike was ready to go, explained that the wheel was still not true. Tech replied that it wasnt that bad, but he could work in it some more, but that it can take a long time to true a wheel. I asked to speak to the manager, manager came out. I explained the situation to the manager and her response was I dont know, we are really busy I explained that I was told 3 days, then another 3 days and then that it was next in line, and here it still isnt ready. Manager said that she didnt know who told me 3 days as they dont promise times and that they have to work on the bikes in the order they come in.Gentleman behind me then asks the tech if the bike (that the tech was working on) would be ready tomorrow, tech said yes. I asked the gentleman if he had just dropped off the bike, he replied yes.I asked the manager and tech why they were working on a bike that had just been dropped off when mine had been there for a week. The manager again said I dont know. She asked when I needed the bike, I said now, she stated that they only had 1 tech and that he didnt work tomorrow. She then left to check the schedule.I asked the tech if he was the only tech, he said yes, I asked him why he was working on a bike that had just been dropped off when mine was there for a week and not finished. He informed me that the bike he was working on was purchased there. I explained that my bike was purchased there. I was then told that this was a new purchase and therefore had priority over my bike which was an old purchase.I then asked since he was the only tech, was he the one who worked on my bike, at this point he said he hadnt really had a chance to work on it, that he started but then got interrupted and and to work on other bikes that had more priority.This to me is fraud, he did not work on my bike and yet tried to tell me that the service I had paid for was finished and ready to take home.At the same time, the manager never once apologized for the issue, and just continued to say I dont know when the tech was right in front of her and she could have asked him.I ended up requesting a refund and left the store.
The store was clean and well laid out. The disappointing part was that with all the sporting balls they sell and had on display they were sold out of ball pumps and stems. When I asked for help they said they have been out for a week.When you have a corner of your store, floor to ceiling display and multiple bins with sport equipment that needs to be inflated the one thing you need to have is pumps and stems.Saddly this is why Amazon is killing the retail store. I had to waist another 40 min to find a store that had a pump.
Nice store but they are very expensive on everything I saw. Looking at hunting supplies and compared to Walmart across the street their pricing is about 25%-30% more on everything I checked. Store was empty in the middle of the day on a Saturday, this tells you a lot.
Employees were helpful, kind and generous. We found everything we were looking for. Check out was awesome no waiting which is always a plus. Would definitely visit this store again
I just picked up a trampoline that I ordered online, and the associate Andrew was very helpful! He even helped me get it into my car!! He was very friendly. I will definitely be back!
They have a lot of nice gear and clothes in this store. Ive seen some top of the line Nike gear, as well as equipment for every sport you can imagine. Staff is friendly, lines are short
Asked store associate where a sale item was and he directed me to the wrong product... I didnt find out it was not the item until it was wrung up.I also had an app ordered item to pick up- the associate at the register didnt knows how to get it.
Clean place. Was busy so staff was all over but helpful. Their boating section is limited for a sporting goods store. Bunch of kayaks but little else. Over all a good store and I will be back again for sure.
My husband and I were looking for binoculars. We werent quite sure exactly what we were looking for and the sales associate was knowledgeable. I now know which binoculars I want and its all thanks to him( dont remember his name).
If I could give the Canton location a 0 or negative number, I would. I purchased a fishing rod with warranty on August 23rd (for my husband’s birthday) at the Northville location. I was told, very clearly, it could be returned within 60 days if unsatisfied.My husband tried it out and quickly decided he would prefer a shorter pole. On August 27th, I called the Canton location to ask about a return and was told by two staff that they did not accept returns on used products. Both staff were unaccomodating bordering on rude. So, I read the back of my receipt AND the online policy. No where did it state that fishing rods could not be returned once used. I stated such and asked to speak to the manager.Once she got on the phone I proceeded to explain the situation. Almost immediately, she accused me of yelling at her. I told her that was not the case, that she was on speaker phone. She continued to say I was yelling. At this point, I told her I was done speaking to her and that I wanted her name and position, I repeated the request multiple times (all the while, not yelling). She refused my multiple requests, stating they do not share this information (although they wear name tags, kinda confusing).Again, I repeated that I was done and commented that I would just contact corporate regarding the refusal and I assured her they would know her name. All of a sudden, she decided that she would now be willing to return the pole. I let her know that I was not interested and hung up the phone.Not satisfied, my husband and I had to drive to the store in order to get her name. At 8:30 in the evening, we walked into the store and asked one of the cashiers for the name of the manager on duty. She pointed to ELLEN the OPERATIONS MANAGER (clearly displayed on her name tag), stating that she was the manager. ELLEN the OPERATIONS MANAGER then stated that SHE had called corporate already regarding our conversation and requested to speak to us in the back. We declined the invitation, as we only went to the store to get the information she refused to share over the phone.Needless to say, I will not return to this location again, and will suggest the same to all I encounter. I will happily take my business to the Northville location where the focus on customer service is apparent. We will return the pole there and I am quite sure that we will have no problems.
Great selection for all sizes. Great prices on some sale items. Need to get more plus sized womens clothing though. Very good shopping experience. Got everything was expecting to get.
Says theyre open til 9pm Monday night got there at 8:25 doors are locked employees are still in there.
I had the worst possible experience shopping online for a basketball hoop. I paid for delivery and assembly that was scheduled 2 months ago and it is still not done. Worst customer service ever. Completely clueless and incompetent. Cant find anyone to help me. Im so frustrated. I will never shopping there again. Do not recommend it at all. Big waste of money.
Got a set of golf clubs on sale...large, clean store with a great staff...
Awesome store with a nice selection to choose from, popular brand names here like Spalding, Nike, Adidas, Wilson, ect. Although with these great selection comes a cost and Dicks Sporting Goods prices are bit steep compared to Amazon and some other major retailers. If youre looking for something you need that same day, i would recommend going to Dicks if not better off ordering from Amazon. The store is kept clean and organized staff was friendly and happy to help. There was aslo a manger there that stoped me from taking pictures of there store after he seen me take a couple and already asked what was doing.
It looks like the store is well stocked. Good luck finding anyone to help you though. I was wandering for 10 minutes and not one employee approached me to lend assistance. Too bad for them since I left the store without buying anything and vowed not to go back.
It sucked didnt have what I wanted and they dont carry bowling equipment. Wasted trip.
I would give negative stars if possible... The employees at the Canton location are the most unhelpful people ever. Their policies are ridiculous, and I wont be shopping here again, nor do I advise anyone else to. Theres no reason I shouldnt be able to pick up an order that I placed, just because its in my husbands name!!
Traded in set of irons and bought taylormade rsi1 irons. Played 3 rounds and gated them, so I went back and talked with Steve at the canton store. He had me try different clubs and decided that my irons needed adjustment. Played my first round with them yesterday and had best game ever. Thanks Steve for consulting me and getting things figured out so I can ENJOY the game once again. Do not know about the other staff but he really was helpful and patient getting me what I needed.
My God how on Earth can this even be called a businees. Unbelievable that this chain still functions. Must of got a ton of COVID bailout monies. Please spare us further inconvenience and shutter everyone of your lousy and depressing stores.
They sell no hunting supplies at all😡🤬
We bought mountain bikes today. The Staff was extremely helpful, resourceful, and knowledgeable. Thank you John, you are the best.😎
Bought product I went for. If workers were even a little bit helpful it wouldve been 5 stars.
Garbage, false advertising. Website said they had this specific scope in Stock, drove 45 min to store because local store was out, when I arrived they only carry what is in the showcase. Mind you the scope just went on sale 2 days ago, wouldnt you stock up on them?
They support policies that are not backed up by data and then vilify legal gun owners I will never shop here again!
Horrible customer service! We were ignored by multiple associates in the store. When I brought it to the attention of the so-called manager, Brianna, she didn’t even bother to apologize for the service we received! Certainly did not make us feel like our money is wanted or needed in this establishment. Won’t be back!
I wish they offered a better selection of sizes for women. Plus you have to hunt down their staff. But the store is always clean.
Out of the items needed while online it showed that store had it in stock, disappointing
You will never find someone to help you!I went last night 12/10/2019 at 7 pm want to buy my son a wrestling shoes I walk in the store for 20 minutes then I went to the cashier and I asked hers the said the worker on lunch break! Really at 7 pm never again
Great clean store. Only issue is online inventory was not up to date so they did not have the size we were looking for but staff was very helpful.
I always seem to buy more than I need. However when a store is laid out neat and orderly, you have a tendency to see more. Great job.
A well organized location with a variety of things you can purchase from hunting supplies, to sports equipment. The bathroom could be kept a bit cleaner
Gave my bike for service on 6/9/19 for service and no call back from the store for completion time. Finally when I call on 6/19/19 the bike is still not serviced. Looks like they are short staffed but still a courtesy call back to inform the customer is must.
Was able to get what I needed but they would not let me in before my appointment despite there not being people inside the store.
The employees have no idea what theyre doing and have the items theyre website says is in stick really isnt, so you drive there for them just to say they dont have what you already paid for
I went to get a grip for my putter, there very helpful and reasonable... 2.99 to put new grip on and price of grip and the put it on right away!!!
No guns no ammo no knives but got good deal on some boots and hat for the wife.
Not one person asked me if I needed any help. In store for an hour looking for weight bench and weights. Their bench cost $199 on the same bench at Walmart for $69
Clean some prices are high, however you can find what ever you need in stock . The employees are Pleasant.
Dicks really needs to look at their softball line. They dont even carry Demarini softball fast pitch bats. They have one rack for softball bats, multiple racks for baseball! No wonder I keep having to order things online!
Everyone was so nice here and very helpful. Definitely will be going back!!
Good selection but the prices are high, have a hard time finding help inside the store
If you need something sport related they are going to have it... its just a little expensive. The staff are very pleasant :)
Nice place if you can catch a sale. Its for ppl that want to pay top dollar for high end brands.
Virtually no price tags on desired items. Good selection though but decided not to purchase anything due to the fact that i didnt see pricing!!
Great store, just wish the employees knew a little more about the shoes that they sell.
Awsome place. Very friendly associates especially Bryan ( footwear associate) who helped with all patience.Thanks Dick sporting goods @ mich Ave. 😃
Clean and well kept store full of nice and helpful staff. Good stop for any sports or outdoor gear.
The lady at check out was very helpful in my golf shoe exchange
Great sporting gear, especially soccer shoes.
We were trying to buy softball cleats. The sells lady acted as though we were a nuisance to her. Smh I am very disappointed.
Nothing special. Was not offered help at all. Had to track someone down for pricing and questions. Friendly and helpful when I did find and ask an employee
Very nice store and a lot of good deals
The manager & shoe department sales guy are not customer friendly and very mean manager at check out ; he did not add my rewards says he forgot and asked me to call 1800 no ; never shop at this location.
Great store. Nice and clean. Lots of options for girls sports wear.
Very Helpful sales clerks!
Its nice that they have large shoe sizes for women like myself that have bigger feet.
Way better selection than Ann Arbor store!
Pretty good selection thou not like online, a lil on the expensive side......
Shopping was easy, had a variety of products and the check out clerk was very helpful.
Great place for your sports apparel. Fast and friendly service too.
Always a good experience
Very courteous staff..great sale prices
I went with a friend but something good to know is that they will match prices.
Great staff good selection of equipment and athletic clothing
Had what we were looking for late in season. Was looking for a fall jacket. At the beginning of Summer.
Went in for advertised item. They didnt have, it didnt come in on the truck, didnt offer rain check. Found same item for less online even with shipping charge.
Friendly staff, pricey clothes and nice clean store.
Customer service is always amazing and they always have what we are looking for!
Friendly, knowledgeable employees that are willing to help made us feel right at home!
At 5PM there was nobody to help in Golf section. Waited half hour to get someone who was was not keen on selling.
One of the only sporting goods stores around. Has good deals
Busy, but very efficient and friendly @ the checkout counter
Little pricy when compared to other sporting shops but good quality..
Ive been going to DICKS Sporting goods for years. They have everything I need for fishing.
Big store as compared to other nearby stores. Staff is helpful and knowledgeable.
Fast and Friendly service
Great selection of items...but kind of expensive, compared to the big box stores!
Friendly staff, well stocked.
Friendly and good service on the new bicycle we purchased.
Since you dont sell AR-15 I am there twice a week...
Prices are a bit high but they have just about everything for all sports
Great golf section and full fitting and club service section. Ill be back.
Good, and could benefit from wider selection of new items
Good deals and all kinds of golf supplies
Found some great bargains and a very helpful salesperson.
Didnt answer my phone call
I love shopping at Dicks sporting goods thank you
You would think IF Christmas was 4 days away..you would have stock
Everyone was very attentive and they would do the absolute best to help
Very LIMITED supply for hockey skates and sticks..
The staff is very informed about the products and eager to help
Excellent customer service. Nice inventory.
I was hoping theyd have some bowling stuff, found out youd have to go online for that.
Horrible customer service. Will be taking my business elsewhere.
Dont try and ask for help from anyone, they act like you are bothering them while they are working.
Prices Bad but Good selection and have no choice for sporting goods!!
Ok store the internet and the stores inventory isnt on the money
DSGs lost there edge. No staff in the store to help.
I was in and out everyone was verry nice
It was a great experience thank you
They always have what I need or have answers for my questions
By far favorite store ever pleat of Michigan gear
Doing a good job.. mask up public.
Wont be going to any Dicks sporting goods any time soon
Great store wonderful policies!
Always my #1 choice for all sports gear!!
Only 3 star because they are over priced.
All sports goods in one place. Friendly staff.
Didnt have any Pistons gea
Great selection of fitness gear.
Nice place, their ear plugs rock.
I always feel they are overpriced.
We always find everything we need.
Clean, well stocked, super expensive.
Usually find what Im looking for
Good prices on clearance racks
Highly organised location and polite executives
Sporting goods , clothing, shoes. Feed.out -door games, cooking, coolers,
Its a great store😁
Too pricey, but has what you need.
Big selections and friendly crew.
Received good advice about fishing gear
Picked up a new pair of winter boots.
Cant rate, the service was so BAD!!!!!
Always has good clearances.
Great prices on merchandise.
Nice place to buy sport stuff
Nice girls coats
Good place for your sporting good needs.
Overpriced nothing ever on sale
Nice selection helpful employees
Great people, always great advice!
Cool place. Pricey
Decent selection of inventory.
Great staff!
Everything seems pricy to me.
Great traffic flow
Bad employees very rude
Excellent Store Service
Always has what my son needs
Very friendly service
Large selection of sporting goods
Nice selection of goods
Love their sales
Great variety of Sporting Goods
Fishing section was off the hook
Everything you need for sports and more
Better than dunhams
Really cool visit
Good customer service
One of the better ones in the area....
Nice clean store
Very helpful staff
They are closed for walking
Had everything I needed
Very helpful and friendly
It sucks
Great service!
Very disrespectful and unprofessional
Love it
Good selection
Good selection
Good selection
Good quality.
Good deals
Pretty good place
Cashiers are rude
Clean
A little expensive.
Fairly expensive
Excellent!!!
Quick check out
Good sales
The name says it all
Total reviews rating 4
199 Reviews for DICKS Sporting Goods 2023:
Review №1
2022-04-23Two bad experiences. Charged me for a $400barbell set that I didnt even pick up. Claimed I dida pick up order when I did not. I had to callcustomer service myself to get my money backbecause no one at the canton location could helpme. Turned out one employee clicked I picked itup. Mistakes happen but at least take care of therefund instead of having me call corporate for arefund.Went to buy a new pair of running shoes they putunreleased Nike shoes on the floor but couldntsell me them because they incorrectly put them onthe floor before the release date. They said theywould put them on hold and call us when theywere released so we couldbuy them but never did.Called today and they said they had nothing onhold for me. If something is out on the floor FORSALE people SHOULD be able to buy it.
Review №2
2022-03-24I was at a loss trying to find a shoe that fit that was in stock. When I was approached by a young man named Nick, who went out of his way to help me, not only finding my shoes, but picked out shoe laces to match. Customer service at its best.
Review №3
2022-04-22Very nice and pleasant person working there named Lauren. Said she was new at the store l, and went out of her way to help us out. Keep up the good work
Review №4
2022-01-23Made a dash out here for an online order pickup and it sure felt like a premium store. The outdoor facade towers over you as you enter the extra-wide foyer. Each core quadrant of the apparel section was dominated by a brand and everything just looked supreme. The environment was bright and staff friendly. Missed a star for grabbing the wrong item for my pickup, but apologized and walked out with the right one.
Review №5
2022-04-18First. Time here. And we found that this is the place. To find all the work out equipment you might need. Come see for yourself! Great Place.
Review №6
2021-06-17Alot of nice stuff and they price match
Review №7
2019-12-14Bob the manager will go above and beyond to help you out with what ever you need. We bought a Kayak online to pick up in store, but for some reason the order got cancelled. We found out the next day, but the kayak was no longer in sale. Bob not only saved the kayak for us, but he gave us the original sale price. ⭐⭐⭐⭐⭐
Review №8
2022-01-03Solid arrangement of sporting goods. Wow. My writing is very distinguished. I should start wearing bow ties and grow a long mustache like Jon and his chair.
Review №9
2022-05-21Great place. Great staff. Great customers. Great inventory. 👍
Review №10
2021-11-25They have a lot of nice stuff, but they dont sell Puma