Kerbside pickup
Yes
DICKS Sporting Goods in Sterling Heights
Categories
Location on the map
Sterling Heights, Macomb County, Michigan, US
Service options
In-store pick-up
Yes
In-store shopping
Yes
Delivery
No
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Payments
Cheques
Yes
Debit cards
Yes
NFC mobile payments
Yes
Credit cards
Yes
Phone: +1 586-884-0200
Site: https://stores.dickssportinggood...
Site: https://stores.dickssportinggood...
Opening hours
- Monday:9AM–9PM
- Tuesday:9AM–9PM
- Wednesday:9AM–9PM
- Thursday:9AM–9PM
- Friday:9AM–9PM
- Saturday:9AM–9PM
- Sunday:10AM–7PM
DICKS Sporting Goods in other cities:
Comments (196)
Asked for help to get a coat down. Waited for 10 minutes and no one came but in the next section the employees were just standing there. Of course when Im leaving another guy comes to the door and asks if I found everything ok. Um no sir I did not finally go to a store and cant get for help. So disappointed
Great selection, I was in and out pretty fast. Plus, staff was pretty friendly.
They always have lots of good items in stock. I wish they had PLAIN BLACK LEGGINGS! I did not find one good quality pair. All the employees are super friendly nice and very helpful. The store is very clean. This place is very organized and well maintained. This location has a very good team and leadership. Will definitely be back soon!
I think this is a great store. Its rather difficult at times to find help when you need it, and thats not too horrible, considering its a decently busy store. They really do not have a good weapon selection anymore, like they used to. But the staff is friendly and helpful. Usually quite a wait at checkout. However, I do go during peak business times it seems.
Nice beautiful store but the entrance has a big pot hole which I hit coming in. Would have been nice if the 10 employees including management who were talking amount themselves were aware of customers looking for help. Upgrade your level of awareness of your customers coming in the store and leaving empty handed because no one cared to look up and acknowledge a customer waiting to ask for help. I am sure to be back and try again but I get great help from the other store just west of you. Wishing you all the best though.
Looking for a new golf bag for my husband & they had exactly what he wanted! Nice selection, decent prices, great service! Good shopping here! 😊
My first visit was awesome. The person was extremely helpful and went way above and beyond in the shoe department. The second visit wasnt as pleasant. The kid working the floor for clothing was cocky and unhelpful. Results may vary, and inventory hasnt really suited my needs.
Go across the street to outlet, same stuff much cheaper!!!!!!!
Helpful employees and organized store. Shout out to Luke W. for literally looking through boxes to help us find what we needed. Appreciate that!
Went to the Dicks on Hall Rd by VanDyke. Store was very clean and organized. Its a very big store. In my opinion, they had a lot of different things. Kind of like something for everyone. We purchased shorts and shirts our neice wanted for her birthday. The regular pricing seems pretty expensive on some items but that is not the locations fault (for a pair of girls Nike shorts, regular price was about $50 and sale price was about $25. A tank top was $48). There were a lot of sale and clearance items. They had a decent amount of exercise machines. I saw that they had a good selection of children and adult clothing in a variety of brands. Staff were helpful and friendly. We asked for and received a gift receipt without any problems.
Went there to test out a driver and buy it. When I got there, Jim suggested I bring in my driver to see how Im hitting it on the simulator. I went again on Sunday afternoon and Jim was very helpful! He showed me how I was hitting and the simulator was super accurate. Jim was so good and not pushy at all. I didnt end up buying a driver but I will buy my next golf equipment from him. Ill also send all my golf friends to him. Honestly, the greatest sales man is one that you dont know hes trying to sell you something!
Dont want to leave feed back just yet we have to see what the outcome of the issues we are having with a bike we bought at Easter time not even 6 months old and paid over 500 dollars for its a gt aggressor the bike just keeps messing up the derailer its been in now 3 times for the same issue
Unfortunately, this afternoon my family and I did not have a great experience at Dicks. We normally have no problem; however, today was terrible. To start, my four year old son needed to go to the restroom. We rushed in to the womens bathroom and I noticed that there was a puddle on the floor so we walked over it carefully. My son carefully used the toilet and the second I opened the door he face planted in the puddle. He was completely soaked and crying saying his hand hurt. I washed his hands, while he was still crying and found an employee half way across the store. When I told the man that my son had just slipped in the bathroom and he was soaked and crying the man simply said, Ok, Ill take care of it. He didnt ask of my son was ok or anything. I was very disappointed about that. Then next, my husband checked out while I took my kids to the car. When my husband came out with our purchases, he told me that two of the shirts that I thought were on sale werent. I told him I would go back in and return them. I walked in with my two receipts and tried to return the shirts. The same girl that just rang up the shirts helped me. She scanned the shirts and the receipt and told me they werent on that receipt. I told her that I had just gone from the store to the parking lot and it had to be on that receipt. I finally said, Im not stressing about this...just give me the shirts I already bought. Sure enough, once I was able to get home and check the receipt, both shirts were on there. I dont know what was going on there today...but I was very disappointed with the experience today.
Most of Us know is pricey here But! I had good service the cashier even put the batteries inside my fan to see how good it worked is employees like this why I keep going to a business. Good job.
Great place! Staff is kind and not high pressure unlike gander over by Outback . Nothing worse than a pushy sales person. I literally ran out of the Gander store because they were so pushy and condescending. I will be coming to Dicks for everything outdoors now.
I like this store because its always the newest products and the best product s . Its what the kids want . I also like see my son out there looking like a major leauge player. Prices are higher the Dunhams but the product is better period. Ill pay a little more for good quality product. The overall experience is awsome and the employees were nice and professional. I will recommend to my friends and I will be back. Good job
Busy but lines move quick lots of help milling around was surprised I couldnt use my online discounts in store thought they wanted us in store?
Good. Helpful staff. Got what I needed.
Great customer service. I had to return nike shorts because they didnt fight right without the tags and they excepted them. Obviously I swapped out for my correct size but all i needed was the receipt. Great store and love the people that they hire!
Great store always nice people, most items in stock all the time. Never an issue here, aside from prices being a little high but it is expected when you walk in so its not such a big deal.
Great store. Not much to say, always stocked with everything I need at fair prices. Cant complain.
Nice store. Good stock. Unfortunately they dont honor competitors coupons anymore. Thats definitely a major down side. They should offer discounts like Dunhams does.
Cashier I had was pretty rude/ not friendly at all. She need help with my transaction and was snippy and rude to co worker trying to help..Everyone else was nice & helpful.
They always seem to have what I need.
I have been calling Your store to get an update on my sons bike. NO ONE IS ANSWERING.
Sales in Golf supplies Jim was excellent. His friendly charm was vet refreshing
We stopped by me my wife and kids to purchase few pairs of shoes and the lady with brown hair 40s id say was very rude and had a bad attitude .we felt unwelcomed so we decided to walk right out .And never going there again thats for sure. .
My husband and I were greeted at the door. We had to wait a few for someone to help us but only because he was helping another customer. Steve was very helpful and friendly.
Asked about chairs and got a half ass answer, had to continue inquiring. Only 1 register open and then she had to help customer on floor. Liked it better when it was the old Dicks. Doubt Ill be back. Probably go to Bass Pro Shop or Cabellas.
Love this outlet! Staff isnt very friendly or make themselves available Id you need help. Nice selection of merchandise and nice price points
Horrible experience at the bike department. Although the workers are great, the management was extremely rude. They were late with the promised service and did not feel like taking the smallest responsibility for it.
If you like sport they have tons of stuff. Stire is supwr clean and staff is great.
Ok if you want a baseball bat but no extra capacity magazines. Not even for a 10/22. Sales rep suggested I try Dunhams. Can you imagine that???
Went during the holidays, so maybe this isnt the best time to rate them. it was pretty busy and messy in the store. However, the staff was nice.
Helpful people inside store, but took long time in line to pay.
Massive sporting goods retailer. Helpful and knowledgeable sales staff. Huge assortment of footwear. Many sporting goods are only available seasonally. Clearance items are well-priced.
Went to buy some new shoes. They have so many to choose from it puts your brain in overload. People were very polite and helpful.
My friends and I bought kayaks on June 1st Im not sure of the girls name long brown wavy hair. She was awsome and so helpful !! Thanku again!!
Just a few months ago i got a queen air mattress that was originally $80, for a whole whopping $12. Many deals available, if you take the time to browse around.
No fishing department
There is a guy in the pro shop named Mike who went above and beyond the call of any job description to get me a price match from my son- from in store purchase to online discount- he rocked!!!Thank you, Mike!!!
Staff went out of their way to help us. They found us exactly what we drove 20 minutes from another store for!
You can tell the staff didnt like to pick up after themselves. Papers from new display instructions were all over.
Nice store but not all of their outdoor line is available there, you have to go to Field and Stream for that.
Lacrosse season is starting & Dicks sporting goods, Chesterfield had 2 mens sticks to choose from & zero cleats. They are supposed to be a sporting goods store. Ive never been successful finding anything at this location.
I love this store but I certainly didnt get the best assistance in the shoe dept.
AWFUL CUSTOMER SERVICE! ALL THE MANAGERS ARE TERRIBLE. DO NOT WASTE YOUR TIME HERE
Pricing was good however I found the service to be rude and sales staff did not know the products all that great.
Extremely enthusiastic customer service (“Val” especially (An amazing employee)) that are eager to serve your needs right until the end of the hours
They had just what my granddaughter wanted for school.
Great selection but higher prices. Make sure that you sign up for the scorecard membership to get coupons.
Brand new store with a lot more to choose from. Location is easy to access and parking is a charm. I will be back.
Good service on the floor... process at the register is TOO LONG.....it takes forever to checkout and pay at Dicks.
Very nice and clean place. The reason for 4 stars. As I was browsing. No one asked me if I needed any help.
Excellent service in the golf section (I think his name was chris).
Held my order I placed over the phone. Nice service
Not a bad place I just wouldnt buy shoes here they advertise that they do the gait test and they dont.
Very clean, organized and nice, but most of the time youll pay top dollar there.
Sales associate in show department helped me find the right shoe. He have me honest advice.
Fare price but waited for over 10 minutes for assistance and never came
Very helpful salespeople. Great selection of merchandise. Great prices.
I love this place and the service is very nice
I was supposed to get an Under Armour hoodie for 2999 and they charge me full price of $$50 didnt notice the receipt till I got home
The golf guys are hands down better than golf Galaxy. They are really great fellows who go extra mile
Decent sporting goods store,albeit a little pricey for some sports equipment. They do sell most everything there, which you dont see much anymore.
Good place to get sport clothing and accessories. Reasonable prices
Great selection, and not quite as overpriced as I thought Dicks usually was.
Needed some snow pants and running tights. Excellent selection and price.
No one in store asked me if I needed help, couldnt find what I wanted. Ordered it on Amazon, screw Dicks!
Had awesome coupon for 20% off whole order.
Service was ok, but they didnt have much of a selection of what I was looking for.
This location is great if you need a bike. Highly recommended!
I searched two other stores before arriving at Dicks, the only store that had what I was looking for.
Variety of stuff at decent prices. I wish they had more soccer jerseys..
Love this place, love sports! Employees seem to be absent unless you are checking out
They cant go out of business fast enough to suit me.
Sales staff not very helpful.
Very clean store with friendly and efficient staff
The man put my sons bike together quickly and perfectly6
Incredibly understaffed... Good luck getting help it checking out in under ten minutes
Extremely helpful staff that are eager to serve your needs.
Price tags often missing/outdated.
Its nice for a new store. not a very big gun selection
Everyone is really friendly and the store looks amazing!
Sold out of my sizes regardless of brand or type of item. I wear a medium or large.
Stopped in to pickup an online order. The process was smooth and fast.
No Customer Service, No acknowledgement of existence from sales associates or Cashiers.
Loved the clearance center! Definitely worth the trip!!
Good selectionClean store friendly staff
Good experience, helpful staff.
Knowledgeable staff, a little pricey though.
Great store with helpful sales associates.
Very large selection but not the friendliest customer service.
Good stuff but expensive for a broke college student
They had everything I needed but it just seemed very very expensive there
Excellent service
New clean. Staff is helpful, but scarce at times.
Not too crowded, and I found everything I needed
Clean, well priced good staff
Their outlet location has the BEST deals
Very good experiance with val Wednesday 6/13/18
Great selection, friendly staff
A sporting goods store that dont carry grappling hooks for climbing
Everything is kind of a mess throughout the year but they have a friendly staff
Nice new store. Friendly associates.
Huge store, great selection, helpful staff
Huge store they have it all and friendly staff
Friendly staff
Good stock selection
Thanks Jim for all the golf help.
Stuff is more expensive here than other places like REI
Friendly checkout. Shoe staff was helpful.
Got a good deal on Field and Stream socks.
.Very clean and organized. Helpful staff.
Love there clothing a little pricey
Like the prices. Like the service. I go a lot there.
Always have everything I need there.
Prices not marked on products....hard to find help
Fishing selection reminded me why I shop else where.
Wasnt impressed! Wayy to pricey!
Good store, lots of selection.
My go-to place to get something quick
Not very helpful floor staff, had to search for help.
Found everything I needed and was offered a scorecard for the first time
Polite workers and good selection
Swimsuit there it was very good price
Not able to find in store but online
One stop shop for all your sporting needs.
Great clothing and outstanding service
Enjoyed very much Thanks
Kids coat section is terrible at best..
The staff was very helpful.
Love this store.
I was okay lots of items
Finding my size is very tough.
A new big store with alot of new stuff
Didnt have what we were looking for.
Found all the gun supplys needed.
Kind staff and good service
Joe the bike guy is the best
Very good place to buy
All the brand names but pricey
1start just because they have into the left
Good people working there
Terrific help quick service
Love it
Good sporting goods store.
Lots for great stuff!
The new store is huge!
Good selection for Lacrosse
Very helpfull staff..
Excellent sport store
Large selection of sporting goods.
Very Good
Great customer service
Very good
Its a nice place.
Get to the parking lot is difficult
Great place to shop
Location is really hard to get to.
Nice shopping experience.
Got just what we were looking for.
Has a lot of boys stuff
Poor knife selection.
Nice selection.
Terrible customer service
Need a better Selection
Very helpful staff
Expensive for nothing
Lots of Chinese clothes
Friendly staff
Nice store
Good place for shopping
Very slow 🐌
Found everything I was looking for
Always overpriced
Bad customer service
Nicer location now
Ok
Nice
Awesome
Great
Awesome
Great place
Cool place
GREAT shopping
Total reviews rating 4
196 Reviews for DICKS Sporting Goods 2023:
Review №1
2022-04-09Standing by the Yeti coolers looking to buy one and was asked to “please step away for security reasons” and was told they need to lock them up. This was in the middle of a Saturday so not like it was closing time. Not sure if it was a power tip or what but I walked out.
Review №2
2022-05-20Referred to this location because the Roseville employees didnt know how to regrip a golf club. What do you know--the employees here said it would be at least 2-3 days before anyone would be in who could do the regripping. Why even have anyone working in the golf area if they arent trained to do *basic* tasks in the golf field?? Drove all the way around the city to multiple locations to just have them tell me to go to Golf Galaxy. I should have just gone to a small business after this boondoggle.
Review №3
2021-10-28Great place, tidy and in order, the dressing rooms were clean, and the clothes were on right hangers and they all looked nice. Nothing was littering the ground, nothing in the dressing rooms, and I mean nothing. The room was spotlessly Clean. They had 4 mirrors with lights and a bench and hooks to hang up your clothes. All the guns and the sports stuff were nice also. The guns also had someone watching them and the sports section had every sport you could imagine. This place is incrediblly good.
Review №4
2022-02-17Shelby is a true artist with eyebrows. I will NEVER go any where else. Thank you so much .
Review №5
2021-06-15I was in there the other night.. founds almost everything I was looking for, however I wanted to by a tennis bag which I didn’t see any in the section where all the tennis equipment was, it was a poor selection of rackets anyway. I couldn’t find any staff member to assist me after looking around the store. Went to cash out and the cashier was cold and hurried, you would think that she may of asked if I found everything ok, then I would’ve asked if they had any tennis bags or equipment. However if you have a poor attitude, why would you ask for assistance. Customer service you be held at a high standard and you should always greet your customers even if you have to fake, it’s uncomfortable when you can tell, she didn’t want to be there. I just don’t understand why it’s so hard to get great service especially when you are spending a pretty penny.
Review №6
2021-08-29Stopped in to drop off a few clubs to be regripped. Jim asked me if I could kill 20 mins in the store, hed do them while I waited. Of course saving a second trip is good and amazing customer service! Go see Jim in Sterling Heights 🏆
Review №7
2021-05-21Bought a 45 dollar shirt for my husband. It was too big on him however with Covid it took us a while to be able to get around to exchanging it. They had the shirt in his size and refused to let us exchange it. With everything going on it’s terrible that they would be so willing to let us waste our money at their store and be so unhelpful. Will never buy from this store again.
Review №8
2020-07-27Things seem poorly managed. Items lack pricing.I went in with a gift card. I looked around for things to get since I really didnt have anything specific to buy. I quickly became frustrated as many items had no price marked on it or on a posted marker. I asked an associate for pricing on items and finally got 2 items totaling pretty close to my gift card value. When I was at the checkout, the one item I got that HAD a posted price of $29.99 rang up at $49.99. I went back and took a picture of the posted price with matching sku. The sales person had to call the manager who didnt believe my picture so he walked all the way back to look for himself (which is understandable)while waited at the checkout for 5-10 minutes. I didnt like it that he stopped to help another customer while I was waiting, though. He DID finally honor the $29.99 price, which was nice. However, the shopping experience was pretty frustrating.
Review №9
2021-04-29Very pleasant people work there. Had to take my bike because the pedal kept coming off. It was very quick service, no questions asked they just fixed it.
Review №10
2021-11-03It’s a shame that the military discount is not offered at all stores, very few actually and not even online. It’s a small token of appreciation that goes a long way.