In-store shopping
Yes
Disc Replay Troy in Troy
Categories
Location on the map
Troy, Oakland County, Michigan, US
Service options
Delivery
No
Health and safety
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Payments
NFC mobile payments
Yes
Phone: +1 248-951-2670
Site: http://www.discreplay.com/troy
Site: http://www.discreplay.com/troy
Opening hours
- Monday:10AM–9PM
- Tuesday:10AM–9PM
- Wednesday:10AM–9PM
- Thursday:10AM–9PM
- Friday:10AM–9PM
- Saturday:10AM–9PM
- Sunday:12–7PM
Comments (199)
They might buy your funkos pops at PPG prices but it depends on whos working. Its pretty iffy
Picked up Black Widow on 4K and Avatar the Complete Series on Blu-ray. I saved over $25 off the new price for both.
Employees are amazing here! They are always honest about pricing and take amazing care of their customers. This stores location always has hard to find things in stock. They have everything available in the case. No dates as to when we can finally buy the item. I’ve had issues with other locations having dates on them to make them more “hard to find” or “worth the wait”. Just to come in on that date and all of a sudden there is a new date on the item. This store may charge slightly more for items but they don’t mess around with your time or money. They always take care of you. I live 40 minutes away from this store and close to another store but will drive all the way out there just to get my items. Thanks Disc Replay Troy for being amazing! You guys rock!
Favorite location so far. My boyfriend and I love shopping here.
Great prices on a gaming consoles and accessories I recently bought!!!
Great store and staff! Cool retro products you cant find anywhere else!
Normally dont post alot of good reviews when I do have to post. Blake, and the staff were very kind and helpful. If someone doesnt mind getting them pizza they deserve a reward. Its not often you have a good team and good culture. I see the guys work together and they personally helped me out when I was in a bad situation. So its my job to let you guys know the people you have in place are doing a fine job. Thank you.
I bought a Nintendo DS from the Troy location and I plugged it in the make sure it worked. The next time I went to use it, it didn’t work after it died, turns out the charge port didn’t work mind you that was only my second time plugging it in. When I took it back they said it was nothing I could do and they wouldn’t take it back...I paid 45 dollars for it, they guy said he would give me a new one which is $49. But charged $22, doesn’t make since and I feel like the right thing to do would’ve been to charge me the difference of 4 dollars since I paid 45 for the original, and after two uses it didn’t work, since I purchased the original from your store. I use to enjoy coming in and giving my business and I am there very often have not purchased 2 game systems and tons of games from this location. After this last visit I’m good, I feel like more could’ve been done.I’ll go elsewhere and purchase my games from now on.
Went to go check this store out cause my dad said they had great Funko Pops there, which they did, they had a good selection. However, when I went into the store no one greeted me saying hi welcome to.. and only a couple minutes later a couple came through and was greeted immediately and welcomed. When I started to look around the store more still no one came to see if I was looking for something or ask if I needed help. But the same couple who came in after me were looking around for only a couple seconds and a kid working there asked them if they needed help. So I walked out, to me if you dont acknowledge a customer then you dont want my money or my business.
The employee Sam was super helpful!! He looked up my store credit, checked my game would worked and played through the first 5 minutes with me to double check the game was playing the the correct language. Great service at this location.
I thoroughly enjoyed my experience in this store this morning. The store was clean, the variety is great, and Blake was so kind and patient helping me pick out gifts for my kids. Seriously if you ever want someone to take time out of their day to help you and make you feel like more than just a customer, ask for Blake! Ill definitely be returning to this store, even if it is a little out of my way. It was worth it!
Love that we can get games at a reasonable price for throwback games!!
Very friendly and knowledgeable staff! Huge choice of Funkos, games, and random PC parts/accessories. Fair pricing as well!
This store has a good selection of anime on disc, as well as box sets of shows that are very hard to find. They always have a new selection, and I enjoy the music. Sometimes I have to wait awhile to be acknowledged, but they are always busy with repairs or other tasks. (Good sign.) Id definitely come here for console repairs.
The positive energy from the employees is why 4 stars. Small suggestion, when buying computers/laptops make sure theyre conpletely wiped for the next person. I was stuck with having to buy a hard drive, but after making them aware of the issue they still took care of me. Nonetheless, yall are still cool in my book.
I got reasonable pricing on N64 era games. More importantly, it was an excellent experience, where the employees treated you like family, and didnt interrogate you to end the transaction. They even have a simple rewards program that had me back out the door, before I really even had finished chatting.Glad I found this site, after coming up short at the Gamestop next door.
This place is a really awesome Place. Very professional and friendly. I had an issue with a PS4 that I bought from them and they fix the issue for me no problem no issues and it was much appreciated. I will recommend Disc replay to any of my friends and family members thanks again for the help.
This store is great! Friendly cashiers, will answer any questions over the phone about inventory or pricing. They gave me very fair trade in prices compared to the GameStop right next door. Not sure why youd go anywhere else!
They were really great, nice and helpful. I called for a game they held it for me until I got there and that made me very happy. I would recommend them to anyone. Tyler helped me and was a awesome sales host.
Decent selection. Great deals every so often. The 2 for 10 deal is awesome. Where else can you buy 2 movies and get 10 FREE ???!!!! Decent deals on blue ray also. Only negative I see is its a little on the small side compared to the other Disc Replay stores.
I love this place. Definitely my favorite disc replay. The manager Jake is an awesome kid. Very friendly, knowledgeable and helpful. The whole staff is great. Id also like to mention Sam, Clayton and Dan. They also are all very friendly and helpful. Definitely my favorite place to go and spend my money.
Pretty cool store. people always greet me when I come in and they always professionally assist me with whatever it is Im looking for. I dont really have any complaints about this store. I just wish theyd offer more discounts and sales on their games!
My husband and I always love going to disc replay stores. After finding out the Sterling heights location was closing we took the trek out to Troy which had a large selection and we were able to find a few of the things we were looking for. The workers are always super friendly and willing to help! I will always recommend disc replay to anyone willing to listen!
Workers were rude, they waited till we were pretty much shopping to tell us we had to wait outside when there was only a couple people inside the store. People are constantly touching the used games cases and other merchandise but people still have to wait outside? How does that protect us from covid.? Do they sanitize every game case after it is touched? Making us wait outside in the cold does nothing. Thanks disc replay workers, thanks for protecting us.
Very nice store. They were really nice and have a lot of cool stuff! We will be back
Sold these guys a few games had a whole stack they turned down some dvds and a few games but they took like 3 or 4 games and gave us about $40 which is pretty fair especially when you consider that most retro game shops and pawn shops wouldve said 5 or 10 bucks is all they can do. Much respect to these guys. If you wanna sell stuff Id do business with them.
Cool place but never really have much in stock. They have a lot of DVDs and old Xbox games but not a lot for gameboys or anything of that Era. Nice enough staff and worth a look.
Jeff was great! We came here looking for a specific gaming system and has no such luck in several other stores. Disc Relay had what we wanted and made sure we had a great and friendly experience at the same time.
Excellent staff, Connor just helped me and was very polite and cool. Its also nice hearing music besides Top 40.Addendum: It was awesome the owner responded to my review. I wanted to add more that my friend and I arrived around 6:30 and somehow the staff kept their cool despite two people walking in the door. Ive worked in retail and understand the pressure. So to the entire staff, you made it to the end somehow and thank you.
Not exactly a place to go and stand out employees make subtle references and inferences when customers are a little different real discriminatory behavior . The young lady works here is amazing treats everyone the same kind good customer service informative and helping you every way she can
I love their selection including the retro gaming isle for those seeking a nostalgic childhood. The prices of games or misc items are usually affordable and the staff is very helpful in assisting customers. This store does not have restrooms so you would have to find one elsewhere. Overall I love the experience and would recommend any people seeking a game, retro game, peripheral, toys/gifts or movie.
This store is great, very helpful. These guys working here are very accommodating and friendly. So glad to shop here. I totally recommend this store for all your retro game needs! Thank you so much Disc Replay!
Waited in line for ten minutes to get bad service,do they even hire cashiers who know computers? Why does it take three people to check out one person? Why do all the stores seem the same having one working computer to trade and sell and take five minutes to end transaction, never thought Id see a game store worser then gamestop.
Didn’t even buy anything but let me tell, you I felt like I was dreaming I just went in because my mom had to go to the tjmaxx next door but when I tell you this place was a blessing in Disguise. bad day? Go here! Good day? Go here anyway this place made me have a dopamine overload. From the anime to the retro gaming this place will have something for you also they have great music taste
Good place for used games movies and funko pops
Don’t bother coming to this location it’s a major waste of time
I could spend hours in here looking at everything, plus you find some gems in here. Its good to have a place to get things for your old consoles. Sometimes you just wanna play classic games on systems you grew up with.
Best place for used electronics and funko pops
They had a Lot of stuff i didnt expect to see
Some of the staff seemed knowledgeable and all were pleasant. The prices seemed fair. But all the sunbleached games made me want to cry 😭
Something for everyone. One of the smaller Disc Replays I have been in but still a huge selection.
Found such rare gems totally worth checking them out for great prices and finds
Been coming here for a few years and love it! Friendly staff, all kinds of games, and great deals on tech! Got my 4k smart tv from here!
Great prices! MUCH less expensive than Gamestop, and a much larger selection of games for MANY different systems. Plus, they dont rip you off on trade ins or sales. (Again, unlike Gamestop)
Was pleasantly surprised by the amazing staff and experience today! Austin Jake & Dan were so kind and helpful. We traded in all our old systems and games and were amazed at the fair value placed on them!! Definitely will return!!
Thank you Disc Replay for existing in general! It’s a breath of fresh air to not have to deal with that corporate behemoth they call GameStop. The guys at the store are super friendly. The store has a good stock of games and nostalgia. Wish there was more Nintendo Switch games in stock, but I know that all depends on people selling games to you guys.Keep up the good work. I will be definitely returning in the future.
I went there for the first time a few days ago. The staff is very friendly, helpful and were great overall. I also felt that the trade-in values were fair. Thanks for helping me out with my large collection of movies that I traded in and I look forward to stopping by again soon!
This place is amazing, I come here semi frequently and have never had a bad experience. Staff is always wonderful and accommodating, helped me find a complete copy of Silent Hill 2, I would definitely recommend to anyone who loves games.
Always a fantastic selection, friendly store personnel, and clean environment. Highly recommended for gaming needs old school and new alike.
Dave was extremely patient with all my questions and very knowledgeable on the games, prices, and other electronics. Everything I was looking for (and looking to buy I the future) was in great condition and very competitively priced. The store was clean, the staff were helpful, and I left very happy. Excellent job :)
Jay was amazing in helping me get my brand new N64 games and all. I couldnt of asked for a better feeling spending my money! Ill be coming back just because of him.
Awesome place to exchange any video games plus top of the line service not to mention the the terrific staff
Todays the second time Ive been here and Id have to say I love the retro feel of the store. Its always a great feeling of nostalgia every time I walk through and the customer service hasnt failed in being friendly and formal.All in all, Id certainly recommend making a trip up here if youre on the hunt for a rare gem, or even just to bask in the glory of their HUGE selection.5 star rating for me!
Been going to this location for couple years now. Employees have always been well mannered and extremely helpful and knowledgeable. Always my first go to for all my retro gaming needs.
Not a single xbox one game. Tons of 360 games though. Little shocked. The location in Roseville is the opposite. They have x1 games and no 360. Think Ill just stick to that location.
Very helpful and extremely quick. Went to GameStop and they were too close to close to trade in my phone, but disc replay was more than accommodating
Excellent service at this location! They really took care of me! I was looking for MLB 09 the show for PS2 a week ago at this location and Jeff happened to find the game on the floor! Thanks Jeff for your service! Appreciate you!
The customer service just wasn’t there. Had an opportunity to upsell merchandise completely missed the mark left with 1/2 items.
I love their selection of pops.
Came in and asked about a toys to life game and got a very snotty and rude response, they were the most unfriendly staff Ive ever met. I get having a bad day but the employee that treated me horribly will be lucky if I ever return. You could have told me nicely that if you have any theyd be in the case not that, Ive already checked theyre not there! Ive given people there benefit of the doubt at times because sometimes humans show their flaws, but you dont snap when speaking to a customer that bad and then tell them you have better things to do. Nope no more disc replay if I can avoid it.
I was looking for a memory card for a ps2 and this wonderful place was recommended by GameStop thats located in the same plaza. I wish I had discovered this place sooner. Great customer service, friendly and very hospitable are the best words to describe the employees. The store had everything I wanted and more. I went in for 1 thing and came out with 2 games and a TV series in addition to the memory card. Ill be back..... Definitely.
This is a great place to buy or sell old video game systems/games. The crew was generally nice,ran into a person that was rough around the edges. It does take a while to apraise large amounts of gear,so be patient. There is an option to have the store call you back after they are done. Its best to make an inventory (in writing) so that later there are no arguments. Also the prices are not determined by the employees! So dont yell at them!
Still my favorite location out of the three Ive visited. Always have a great selection, well taken care of/best prices on funkos, and best customer service. Will always return.
This is one of the bigger stores with a great selection of stuff. The staff is nice too.
Everyone that works here is so nice. Jeff was very helpful locating the old titles I was looking for. It is also awesome to find someone that appreciates Destroy All Humans as much as I do!
My son purchased a headset for his PS4 based on a recommendation from the staff assuring him it would be compatible, it was not. We returned the next day to return it and were told that they were only able to give us a store credit. It had been less than 24 hours since it was purchased. I am very disappointed that my son spent $75 on a headset that doesnt work and is now stuck with a store credit that he will never use.PROBLEM FIXED: I received a call from store manager and he offered to correct the issue with the store credit. I am super impressed that I received a call and that it was taken care of right away!!
Great professionalism. Got me in and out good pricing on item I was selling and all
Lots of rare and older games, had exactly what I was looking for at 3 dollars cheaper than the GameStop next door. Very friendly and helpful staff. Interior decorating is kind of bland, could be improved with some posters or designs.
Slim pickings due to Covid Im sure. Hardly any game systems to buy. There are some games to buy. Couple of laptops. I would call if you are looking for something specific. I walked put without being helped. Nobody said anything to me and there was only a couple there.
I love coming to this store. I find all of the gems of my childhood. Jeff assisted us today and was awesome. Definitely recommend coming here.
Stopped in Disc Replay on a whim for a second computer monitor. The staff, especially a young man named Jordan, was super knowledgeable and friendly. I found exactly what I was looking for at a great price and Jordan even carried the monitor to my car for me--in the pouring rain!--since I was pushing a stroller. Great experience, will definitely be back!
Awesome store with great selections, great staff and best of all great prices. You never know what you will find here, but you can be confident you will find everything at amazing prices with great sales and atmosphere.
I love coming here, the people that work here are super friendly and willing to help! The games are not too overpriced and they have a HUGE selection (I come here for DS and Wii games though). I
This place brought back so many memories that I didnt want to leave. The staff were helpful and nice. They just chatted with me about video games for a while even though I didnt find anything to purchase. They have so many old school games that range from Atari up to playstation 4. I will make sure to stop in for a visit anytime Im in the area and tell all my gaming friends about this place.
Place has a great selection of all that it offers! Games, movies, music, plushies, even drinks! Always fun to come in and check out new things to add to your own collections :)Everyone is friendly and helpful. Connor is always happy to help in anything I need when I come in.
This place is awesome! The collection they have here is super impressive and so are the prices. I went next door to the other place (not Michaels) and had an anxiety attack because of pushy selling tactics. I walked to my car and noticed Disc Replay, went in and was honestly greeted by the most chill dude. It was nice and as someone in retail, an honest greeting and letting the merchandise sell itself is sooo smart. Disc Replay just got itself a repeat customer. Controlling myself not to go right back and by more games. Thanks guys!
Love this place. Their used games prices are fantastic as long as you arent trying to buy brand new or classic games.Game cube-Wii, PS1-PS3, and Xbox-360 games are all very reasonably priced (Typically sub $10, and often $3-$4) The prices for classic games and current generation games are not great, but they are competitive with, and typically better than, game stop.
I came here Wednesday, September 4th around 1 o clock (just now figuring out how to leave a review, I wanted to leave one while I was in the store) and when I walked in there were two females working who didn’t even lift their heads or welcome me as I came in. I’ve worked retail before and it’s just common courtesy to greet every patron. I was looking to trade in some funko pop vinyls but figured they were busy so I looked around for a little bit. I then started to notice then whenever someone entered the store there was no greet, maybe an occasional glance and I’m thinking to myself you’ve got to be kidding me. Frustrated that I was neither acknowledged or helped I decided to set my bag on the counter when one of the workers finally asks if I need something... I said I was looking to trade in funkos and she said it would be about a 20 minute wait because she was busy with another trade in which I could understand. About 10 minutes go by and a male worker comes in from what I’m assuming was his break. He walks right up to me, asks if I’d been helped which I replied no then he proceeded to start my trade in and was very kind. Overall a very poor experience when a simple “Hi, how can I help you today” would’ve made a difference. I like this location but the service aspect is always lacking.
Great used game selection, very huge selection of all generations, as well as DVDs and Blu-ray discs.Very courteous and friendly staff. Great customer service. Will definitely start here for all of my gaming needs.
My wife and I are both in our 60s . We live by the Lakeside Disc Replay ( which has closed ) as you know. We have been to the your Troy store twice in the last few months. And we would like to give a HUGE shout out to Blake who has a huge smile on his face and greets us like we are his best friends.Takes great care of us and makes shopping at your store a pleasure .We look to to seeing hom on our next trip sometime this month .! Ann & Steve
The staff is great and very nice! I came in twice after I bought products since I got the wrong generation Apple TV and iPad. The staff was very helpful and assisted us every step of the way.
Always a fantastic place that has good charm and plenty of the games youre looking for. Employees are social and incredibly helpful in finding whatever youre looking for. Will *always* recommend this over GameStop.
Its always a fun experience with this store! Every time I go here (most recently visited yesterday to grab some manga), the selection is always different, and its always pretty well stocked for every platform, whether it be current gen platforms, retro games, or DVDs and Blu-Rays. The staff is amazing and very knowledgeable about gaming events and other things surrounding their products, and the prices are pretty competitive. Aside from discs, they also carry a lot of merchandise like posters and manga (pretty nice selection too, grabbed some out of print gems that were expensive online). Love going here, and will be back soon!
So underrated! Awesome deals 1000x better than gamestop when it comes to buying used games! And weekly deals! I love this place! And movies are so affordable! Literally can walk in with $100 and walk out with 10 or more things!💞💞💯💯💯
The staff here helped me clean and sort through my dusty old Nintendo tapes. Sam H and team, tirelessly cleaned each one of these dusty grey Nintendo tapes to perfection! I left happy and and now have a ton of store credit to use!!! Save me a Nintendo switch guys!
They have games for almost every system, alongside consoles and FORGIEN MOVIES. I was able to find 3, count them, 3!!!! Studio Ghibli movies that I couldnt find anywhere else. They also have manga, and Funko Pop figures. I always feel super welcome, and now whenever I go to the TJ Max next door I have to go there and just look. So excited to come back.Edit: Look in this case usually means buy. I had to get myself a specific reloadable gift card my husband controls JUST for this store. Usually I can control myself, but I think just the friendly atmosphere makes me so comfortable, especially since I dont play games much. I get self conscious, and most other game stores makes me avoid the community, but since I now feel comfortable here Im making the switch to this being my main game store. Cant wait to adopt a little one and bringing them here too. Love this store!!!
Id honestly say this is the best disc replay! All of the employees are friendly and they have an awesome selection of games and movies. Theyre even starting to carry Anime figurines now! Sweet place!
The guy who sold me a game told me that they had free returns within 14 days. Then after I swiped my card and they charged me for the purchase he said, its only in store credit though. Turns out the game I bought was cheaper and BRAND NEW at another retailer. Terrible service and they price gauge customers.
I have been coming here for the last few months instead of gamestop. The selection here is amazing from movies to games and beyond. Prices too are even better than just about any other resale shop. So goodbye gamestop hello, disc replay!!
Pretty cool place have tons selections..! Laptops,Air pods, Ect.. Also customer service was extremely helpful! Thumbs up
Inside the store, atmosphere is clean and staff is friendly and polite. The phone service however, is atrocious. I called over the span of 2 hours in hopes to have an answer about board games that Disc Replay carries, and no one answered, and no one returned my calls.
Pretty great deals at disk replay. I love this place so much I have found so many old tv shows and movies for really cheap.
Sam and Jeff help me with my purchase today. I did not know they mad adapters for my ancient PS2. Super excited to get home and play video games all night!
I lovedddd my experience Jeff helped me and my son find everything we needed!! He was a joy to be around and I definitely will send customers here and make sure they ask for Jeff, he’s the best!!
Jay was amazing he answered every question we had knew exactly what we wanted. He always has a smile on his face Awesome customer service!!!! Thank you Jay
Always a good experience here at this disc replay. Friendly and great prices. Alot to look at and choose from. Def support this business!! Great experience!!
A really good location, they have better prices then all physical retailers as well as onlime retailers. They also give you a fair amount of cash for your games and a really good amount of store credit. Awesome amd cool staff willing to help.
1000% the best place to buy, sell and trade your games. The crew is absolutely amazing, their collective vast knowledge of their industry is unparalleled.
This place has everything from games, dvds, manga, and so much more. I normally buy all my ps3 and xbox 360 games here because they have great prices. And there reward system just keeps me coming back for more. 10/10.
I bought a Rock Band drumset from this location and then realized I bought the one for the wrong system. They were very kind and helped me switch it out. The drumset works great! I highly recommend anyone buy a drumset here where it is way cheaper than buying it online.
I would have given a higher score, but there customer service is slow. I feel like Im being ignored other than that. Theres a lot of stuff in this place. They have used stuff, but the variety is there. From sci-fi movies to drama, and action to horror. Ive gone looking for a movie and its been there. They have a selection of collectables spanning from movies to anime. You can get game systems too. And there have a variety games both vintage to current.
One of the only good disc replay around. Came in here multiple times. Really appreciate the service they provide. Sold some items and had no problems.
Originally I wrote a good review just to get the 6% discount. They sold me a bad non functional PS4 and they dont do full refunds only store credit. I wouldnt be salty if they did full refunds when you have your with in 14 days and have recipe.
Over the years I have spent well over $10,000 in various disc replay locations. Then there was my most recent stop at the Troy store. Oh boy! Manager was in a hurry to close and was extremely rude. He handed me my change told me I had to leave right away. When I told him I wasnt leaving until I counted my money and put it away he proceeded to call the police placing a false emergency call and that is a misdemeanor. I will be pressing charges against him in this matter and I strongly advise you to stay away from this little special boy!
Great store organized clean good staff.I just personally thought there prices on electronics were to high.20 dollars for a used 2nd gen alexa? Come on now
Great customer Service and very fair prices. Always adding great inventory.
Always quick, professional, much better prices for buyback than GameStop, buys and in store trade prices fair and quick. They buy many more game titles than any other buyback store! Always choose over GameStop!
Great place very good customer service and great pricing. Support a local company and definitely don’t go anywhere else.
Disc Replay is a wonderful store for people looking to scratch their retro gaming itch. They have games dating from the Atari 2600 all the way up to the current generation of consoles. If you arent into gaming, then they also have a wide selection of CDs, DVDs, and Blu-Ray discs. They even carry a wide range of collectibles like Funko Pops, posters, and gaming accessories. Their prices are the best I have seen when compared to online retailers and re sellers. I have been going to this store since it opened and I plan on returning regularly for shopping as well as the occasional Super Smash Bros. tournament. Keep up the good work Disc Replay!
This place used to be more than fair as far as pricing goes for trade ins, however there are many things that are just insulting...i was going to sell my brand new amazing echo gen 2 the oher day, they told me they could give me between 6 and 8 dollars....then if you see their showcase, that they sell them for 60 or 70 dollars. Thats ridiculous, i understand you need to make money, but 10x profit should be a crime. Same for DVDs. They also just have to make ATLEAST 11X profit, as the most they normally give is 10 cents, yet the cheapest DVD. you can find is over a dollar. Pawn shops give you better prices, and that is saying something..
If youre looking to buy cheap video games or cheap movies or cheap CDs or cheap manga and this is his place to go I have way better prices than GameStop. But... if youre looking to sell your stuff I wouldnt take your stuff here. Granted you will get more money than you would have came stop. But when I took something there that was worth a little more money than I thought it was an employee told me I should try selling it on eBay and I did and it was so easy and I got way more money for all of my stuff selling my stuff on eBay
My experience was amazing...great staff...super helpful and friendly. An unexpected treat...got 7 movies for just over $14...cant beat it! Refreshing to see people that truly enjoy what they do!
Nice, professional, and friendly service. Second time selling movies and games and the team is efficient and quick. Will be back for sure.
Great deals and they pay out very well for used games. They also take many other things if you need cash or credit on a purchase. Better than GameStop.
They need either more employees or employees that are more engaged in the customers. Perhaps both. I walked in (ungreeted), walked around the store, found games and consoles I wished to buy, but no one bothered to interact as I stood at the counter and the employees were in back or their secondary test area counter. In the defense of the employees, they could have been working diligently and are simply understaffed and overwhelmed. Sadly, I missed out on some old school gaming. I will be going to Retro-Taku instead.Note: Selection was an 7 out of 10.
I love coming to this store, the staff are very friendly and create a pleasant atmosphere for the customer. I wouldnt go anywhere else for my used electronic needs.
Super friendly and easy to work with when returning an Xbox controller that didnt want to connect to our system. Really happy we came here!
Lots of game, video and electronic choices. They works are very helpful and nice. Found some amazing posters there also.
Amazing deals on vintage video games. I was going to get my brother a new Xbox One game, but I was able to get him a Sega Genesis and several games for practically the same price as a new game. I will most definitely be coming back here for more.
Great employees, has all the classic games, and actual discounts on used games 10/10 will shop again
This is my local store and I love coming here weekly to check for new stock. The employees are always very helpful and friendly. Keep at it.
Store had a decent selection. The only thing that threw me off was they asked me for my ID to buy a $10 Nintendo switch case. Pretty silly to me.
Ive been coming to this store since it opened and I always had a positive experiences every single timeI super appreciate them always helping me Thank you for always being awesome 💜💜💜
Honestly it seems like the staff feels inconvenienced and generally unfriendly when I ask a question or would like help. You can test a system and answer a question at the same time. Ive been in gaming retail, it can be done. Never once been greeted upon entering. Cmon guys, its standard customer service skills that anyone can learn.
Super friendly and helpful staff! Highly recommend for anyone looking for retro or current games and gaming systems!
I all ways come here to trade games for new ones I havent played yet. They also have a wide variety of merchandise including Pop Figures and Bluetooth Speakers.
Staff is amazing very nice and very good at their jobs, Never had a bad product or experience at this location
This a great place to buy video games and other electronics The people working there are nice and helpful. Price is affordable.
Any promotions or sales coming up?
They bribe customers for good reviews. Prices are above fair market value the roseville one is better.
I love all the other Disc Replay locations but the Troy location has done me wrong 3 times now. They put prices higher than other locations. No one ever answers the phone when I call, when I tried to ask the Facebook group why I can’t ever talk to anyone on the phone and I get told they don’t open at 9:30 and they have 7 chores they have to complete before opening at 10am. When both google and the disc replay site label open hours are 9:30. I spoke with other locations at the same time I tried calling to check stock of a game title and all other locations were confused as to why Troy wouldn’t be answering their phone. I called at 9:30 rang a few times to a generic voicemail/answering machine, so I called again and someone picked up and I heard talking then CLICK, call again and get a dial tone for 30 mins. That’s when I took to Facebook to ask them what’s up and they tell me this stuff about they don’t open till 10? Why does it say everywhere else 9:30, something doesn’t add up.
Beware...you get what you pay for. Bought air-pods and come to find out they were fake. Did not find out till I got home. Store would not refund me and only offered in store credit.
Love going here to check out the movie selection. Always leave with something, and usually enjoy a few laughs with the friendly employees.
Disc Replay is a fantastic brick and mortar game/video/collectable store in Troy. The staff are hard working, friendly, and knowledgeable. Will shop here again.
Love Disc Replay! Weve been shopping here a lot lately, and Jeff helped us find exactly what we needed, thank you so much!!!
Walked into this shop just to check it out. Walked right into the nostalgia. Store was great and spacious, staff is friendly and I got a lot of good games. Recommend this shop to those for retro games.
Huge selection of games, movies, hardware and accessories at fantastic prices. Glad I checked this place out. You’ve won me from GameStop and I’ll be back soon
I love this place so much! As a gamer I can always find everything Im lookin for here. From Sega games to n64 to ps3 and xbox 360.
Just went to DiscReplay at 14 and John R. Connor and Dave gave me amazing service. I used to go to 12 and gratiot but i feel this store has better customer service and i will continue to shop at this location for now.
Good service, bought a few games that didnt work, bummer... but have also found some pretty good ones that work too, needs a better selection of gamecube games
Been going to this place for years. The people are always really nice, I always find what I need, and its well taken care of.
Ive been looking for a complete set of the Lord of the Rings extended versions for a long time, was in Michigan visiting my son & we went to Disc Replay and I found the complete set for a very good price
This place is incredible. Games, movies, anime, and so much more. My girlfriend and I discovered this place on our way to gamestop and Im so happy we stopped in. Its a fun environment filled with everything a gamer could want. I whole heartedly recommend stopping in.
Loved the staff and the help I received! Shannon & Jake were awesome! Great service and awesome prices!
Always a great place to get some vintage games with very decent prices! Jeff, Blake, and the rest of the crew know their stuff!
A good place to pick up movies in Troy. In the era of digital world, its good to see a disc shop still in business. They have some rare collection of discs, if u are a fan of classic movies. This is great place to visit for movie fans in Troy.
This store goes above and beyond. Specifically Josh and David were extremely informative and ready to assist. Id give this location 10/10 if i could.
Always have what I need
Super helpful staff + had everything I needed. Jeff was super helpful as well! Will definitely return to this store
I love this place. As a collector I can find many reasons to come back and buy their inventory
I love this place. They are very helpful and friendly. Alex is a ball of fun and he has helped us every time my family shops here.
Absolutely Loved it. Service was awesome and there are so many rare games in great condition! Ended up buying a Gamecube and a PS2!
Really good selection and friendly employees. Lots of GameCube which is getting hard to find. I’ll definitely be back!
I love this place of retro games, movies, PCs and many more. I feel like a kid all over again when I come to this place.
This place is better than GameStop. I traded in some of my old games and they gave me more than GameStop. I’m definitely coming back here
Love this place! Sold a few consoles here, always get a fair price.
They do battery repairs on Game Boy games for really cheap and a lot of their products are cheapest you can find them
They always try to make people happy here. Usually never have issues, the one time I did they took care of it very quickly/nicely.
Great store awesome prices. Ps3 deals are amazing. Trading in a hand full of nintendo ds games and was able to get a ps3 and 5 games this store is amazing at 14 and john r
Disc Replay In My Opinion Is Better Than Game Stop, The Prices Are Far More Reasonable And The Store Has A Great Environment. The Employees Are Very Helpful.
So much better than GameStop I traded in a PS4 with a controller and a game with no charging cable and I got 145 for it they only took 3 bucks off not having the cable compared to game stop where they take 20 bucks off they also have a ton of old school stuff like N64’s and Nes’s if your a content creator they have elgato’s too
Prices can be a bit high but love the store!
Give you great prices for your used games and have a pretty good selection of games to buy too.
Amazing store with amazing prices and staff. Go out of the way to make sure you are happy! Would return time and again!
I always come in here and enjoy the atmosphere of gaming...they do a good job in giving the prices for games, electronics as well as any other accessories you may be looking for.
Literally walked in with a bag of everything I had, and they hooked me up! They were fantastic, and extremely friendly!
Much more reasonable with prices for when youre selling games and gaming systems than GameStop for sure
Love the staff here very friendly patient and helpful ready to answer all your questions
Staff is great, prices are good. And trade in for a fair price would recommend
Great selection and good customer service. Prices were very reasonable. Definitely planning to stop back in soon.
Great staff, always friendly and willing to help out. Excellent funko pop selection and hard to find retro games.
Nice selection, decent prices, cool & friendly staff.
Good place to buy used DVDS and Blu-rays, used CDs, used video games ( of most formats including Atari 2600 cartridges) at reasonable prices.
Great store, come in all the time to buy and sell. Fair prices and they offer more than everyone else on buys.
Employee placed a charger I wanted to buy behind counter and we both forgot so I missed the opportunity to buy the item I had visited this store several times in one week a few weeks ago
Store was very organized, great selection of games. Prices were a little higher than downriver store
Will buy used items for lesser but reasonable price. My grandson love this place.
Great service, and always competitive prices. Stole me away from GameStop and havent looked back since.
Went in and got exactly what I needed by the helpful associates however I failed to check the used controller before I walked out and it was a little gross with sticky buttons and all.
Busy, but very friendly staff. Good selection.
Gamestop who??? Disc Replay has far better prices and selection of games and movies! Love this place.
Not enjoyable made to carry basket when they didnt want to count to ten ten was all they needed in store at a time then followed you around store that was very uncomfortable
Wide selection of old games and movies and very fair trade-in policy. Would come back for both new and old titles, plus the staff is friendly and helpful.
Bought a controller and found out a button didnt work and when I came back they got right on it and had me set up with a new one in a few minutes.
Connor was helpful, pretty well organized, and a good price on games. A few dollars less than the other game store.
Prices are alpy cheaper then gamestop by far. Staff is very helpful and friendly. Will definately be back. Awesome people
They always have what I need when I come in. Always reasonable prices and always help when I need it. I’d prefer you go to this one before the Roseville one!
Shannon and Adam are amazing. So good at customer service. Much wow.
Helpful, friendly staff. Will continue to shop and recommend this location.
Total reviews rating 4.6
199 Reviews for Disc Replay Troy 2023:
Review №1
2022-01-28Always a great place whether for buying games and/or trading in. Always giving you a good value based relative to current market conditions. Have always had good experiences here and everyone has been especially helpful! Would recommend if youre looking for disc or cart based games, blu-rays/dvds, or funkos!
Review №2
2022-03-04Had to sell some dvds, video games, and consoles because I’m moving. They checked my stuff and said to come back in an hour. I cam back and they gave me a good price for everything. I was very satisfied with my sale today at Disc Replay and I recommend this store for anyone truing to sell their movies, cds, dvds, video games, Funko Pop, consoles, etc.
Review №3
2022-04-22Went in to sell my xbox 360 without the power cord. was told in person by the employee that they would not be able to give me more than 9 dollars for the console without the cord. I then went back without the cord and the manager and supervisor said they were unable to purchase the xbox 360 console without the cord. After driving back and forth and their word, I was told in a short and rude way that I would not be able to sell the console to them. Wasted trip on misinformation. What else are they misinformed or misinforming the consumer about? Consider a pawn shop or facebook marketplace or ebay before doing business with these people again! and their merchandise is extremely overpriced. It is businesses like this that close down unfortunately.
Review №4
2022-06-05Great staff and a large selection of games and equipment. I will definitely be back soon!
Review №5
2022-07-17This location smells like sweaty balls and the hours on Sunday are wrong. Other than that it is fine.
Review №6
2022-01-23Love this place! They are more than fair when it comes to trade ins. Went to gamestop that was right next door and they offered me $175 for my Xbox one. Went to disc replay after and they gave $270!!
Review №7
2022-01-12Very well kept store. The staff here are very attentive and polite, and what they sell is priced fairly well. Youre bound to find something you want here! From smart watches to cellphones, Wiis to Xbox, Funko Pop to statuettes, even little gameboy games, theres something here for everyone! Im definitely gonna be coming back here again with money to burn!
Review №8
2021-08-15Pleasant surprise. I went into store for first time. I like to have hard copies of the movies I like. They have the inventory on the computer, and its organized so they could find them. Also, did not know they had previously owned tech. Really good to know. I like to recycle, that way I can trade in old tech for movie credits or cash. Staff very knowledgeable!
Review №9
2022-01-17Solid selection of used games and dvds also has a ton of different pop figures. Stopped in on a trip and the worker made sure I took advantage of the buy 3 get 3 as I was one short.
Review №10
2022-04-18Great store for retro games and all kinds of Funko Pops!