Kerbside pickup
Yes
Discount Tire in Macomb
Categories
Location on the map
Macomb, Macomb County, Michigan, US
Service options
In-store pick-up
Yes
In-store shopping
Yes
Delivery
No
Health and safety
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible toilet
Yes
Amenities
Gender-neutral toilets
Yes
Toilets
Yes
Wi-Fi
Yes
Planning
Appointments recommended
Yes
Payments
Cheques
Yes
Debit cards
Yes
NFC mobile payments
Yes
Credit cards
Yes
Phone: +1 586-532-0492
Site: https://www.discounttire.com/sto...
Site: https://www.discounttire.com/sto...
Opening hours
- Monday:8AM–6PM
- Tuesday:8AM–6PM
- Wednesday:8AM–6PM
- Thursday:8AM–6PM
- Friday:8AM–6PM
- Saturday:8AM–5PM
- Sunday:Closed
Discount Tire in other cities:
Comments (199)
Great experience and prices every time I visit. This time, I rolled in on a spare that was nearly flat (I knew the rest of my tires needed to be replaced as well...) The team hooked me up with a full set of tires at a good price and even found me a used tire to replace my dead spare at no extra cost! Experiences like this make me a very loyal customer.And on top of all that, they got me in and out quickly. The online appointment system works great.
I had bought a set of 4 new wheels from Discount Tire and had them installed for me but in a different location.After I received my car keys, I noticed there was a light “Low Tire”. I immediately informed the worker who was working with my car, but he said “the light will go away by itself”. It didn’t go away - not even after 24h.This location took my car with a smile even though it wasn’t their crew who made the mistake. I’m so happy and appreciative for the very good service!Thank you!
Went to pick up my tire after I decided 200 dollars was too much to pay for a brand I didnt like. No big deal. I get there. Wait in line, they give me my tire back and I checked to make sure it was mine. He left me there then I came in and had to wait in line again for my refund.
They did a very nice job couldn’t ask for better serviceThey had a nice sale going during Presidents’ Day got a good dealTotally would recommend they’ll patch your tires for free and the rotate your tires don’t go to the Belle tire next-door
Per Discount Tire rep he said my tires were too choppy n they couldnt balance out the shimmy n shake...ive had my tires for year n half n each time they were balanced out properly now he said he balanced them himself is not true there were 2 separate reps that balanced front tires only when he said he balanced all 4...secondly they werent even going to balance them they just rotated n sendi g me on my way until I asked them why it only took 15 min...then he became irritated with me n said why didnt I say something earlier...looks like I gotta call back or stop in because things gotta change
I requested the technician to check the air pressure in all four tires & add air accordingly. He came back to the car & said ok, youre all set... & I stated thats it? No information ? I asked how much PSI in each tire & how low were they... I felt like I should not have had to ask & the information would be forthcoming.
My friend that bought 4 brand new tires not even 90 days ago are leaking and now her spare is gone!?! What happened to it?
Excellent, prompt service. These guys clearly value their customers and make stressful car troubles painless.When you buy from these guys they will stand by what they sold you and if you have troubles, they will work with you. I have gone there frequently and their road hazard insurance on their tires are highly recommended. They stand by their road hazard warranty and will get your vehical drivable in no time.
Experience was AMAZING. Dropped car off this morning for a nail in tire and expected a wait since they seemed pretty busy right off the bat… they came right out and looked at it, got me checked in and brought the car right into the bay. 25 minutes later got a text that it was finished and ready to be picked up. Customer service was amazing, I dealt mainly with Jeff. This will definitely be my go to and the place I recommend to others!! Thank you guys!
They saved the day! After 2 weeks of refilling my tire that had a slow leak, the guys at this Discount Tire sprung into action like knights in shining armor. Turns out, Ive been driving around with a screw in my back tire.Here I am, at 5:45 (15 minutes before they close) & they STILL treated me like a VIP.Clay put me into 2 new tires at a great price. Ill definitely be going back next month to get the other two.The place was clean & the staff was friendly & professional.They play great music in their garage too.
I’m not a mechanic in any way, but I have had my tires plugged before and here was my experience.My wife brought her car in because a tire was not holding air pressure. Figured a simple plug would do it. I get a phone call saying it cannot be plugged because the screw is in the side wall. Fair enough, I know that to be true. He also tells me that all my tires need to replaced.. but I just got the car off the dealership 4 months prior, yeah sure they could be bad..but unlikely?Anyways, I ask for a picture of the screw. Upon review of the picture and conversation I had with the technician. He says- Oops I didn’t mean side wall, the screw is in the shoulder... fair enough that cant be plugged either...but the picture he sent does not look like it is in the shoulder..I send the pic to my dealership guy, that I know well. He says this tire can be plugged. I go down the street to an auto shop that I also know well but wasn’t aware they do tire plugs.. upon their inspection and 20 minutes later.Tire is plugged and I saved $100 something dollars that Discount wanted me to spend on a new tire.Now I don’t like to do this but I just feel scammed and I feel it’s not fair. I don’tBlame the guy I talked to on the phone. I blame the technician who works for commission which I feel like people are scammed in this same situation everyday.I could be wrong.... and maybe a bit harsh to put this review up but I believe in good service and honesty.Check the pic and maybe I am wrong and the other auto shop just wanted my business...
This place is fast and efficient. It is advantageous to make an appointment on line since they might not get to you. I waited an hour for my car for four tires. The guys were very polite and very businesslike. I had a few questions and called back the next day and they answered all my questions. This was my first time ar this location in this city but I have usef Discount Tire in other states for the past 11 yrs. I am always satisfied.
Good Place Free Tire Fill, will go back with tire estimate for them to beat!!!
Jimmy and, quite frankly, all of them were great. Initially there was a mix up in sizes, but they rectified it quickly. Keep up the great work!
Jimmy and the guys are always very helpful. Got in 5 minutes before my appointment time and got 4 new tires put on in 15 minutes from the comfort of my vehicle.
This is where I have purchased my tires and rims for many years. I am always treated with respect and the people are very fast and always work very hard to give me exactly what I need. Very good prices and a great selection of tires of all kinds and rims.
We visited this store today to get some info on performance tires for my car. The manager was helping us with info and during our conversation, he answered a call from a customer. He left us standing there waiting for him to either put the call on hold or get someone to take it. After 5 minutes, we decided to just leave as we found him to be rude and unprofessional. We have been purchasing tires from Discount for 20 years and never had a problem until today.
Excellent service. Knowledgeable, professional, quick, easy, and friendly. Love Discount Tire.
They are pretty efficient. Didnt try the hard upsell for extra tire protection that I didnt want. Bought what I wanted online, made my appointment for a couple of hours later in the day, showed up on time, and was out of there about 45 minutes later with 4 new tires on a Saturday... cant beat that.
I was quoted a price on Cooper AT Tires and ordered tires on Monday, received a call on Wednesday that they were in and was at the store at 8am Thursday for installation, I was out by 9am. Service was professional and I couldn’t be happier. Thank you Discount tire Macomb.
Best discount tire anywhere around. Jimmy was extremely helpful in finding the right tire for our needs. Will definitely be back. It is busy at this location but the wait times are definitely worth the service you will receive!
Had a very easy time getting the winter tires I wanted. The staff is very friendly and helpful, they helped get a great price that beat Costco and had my tires put on real quick. They helped me with all the questions I had as well.Definitely check these guys out if you are looking for tires.
Came through today and the guys were very polite and professional. They worked hard to get me out quick while doing a great job! Will be returning with other cars due to the great service.
Had a flat tire and they told me to come back tomorrow because they were to busy. How do I come back tomorrow when my tire is flat? This is the second time they have done this to me when my tire was flat. Always gave this place so much business, they were always willing to help right away when buying.
My experience here was great. I called to set an appointment that worked for my schedule, when I got there they got me in right away and began working on my car promptly. One of the employees Jeff, helped me pick some nice rims and tires for me Jeep Wrangler and kept me updated while the mechanics were working on my car. Jalen - one of the mechanics was very welcoming and assuring. Overall, my experience was very good. One thing I would say is that I would like to see more diversity among the workers, I didnt see many women or people of color working, however, thats just something I noticed. Definitely would recommend!
I had a great experience at this Discount Tire. They were ready for me when I arrived for my appointment. I was able to drive into the bay shortly after arriving and they changed my tires quickly. I appreciate how smoothly everything went.
Could not more highly recommend this Discount Tire! Great service and friendly staff. We worked with Sam who helped us find the perfect set of rims and tires for our Jeep and at a price that couldn’t be beat. He worked with our schedules to arrange for a time that he could personally install the tires and we couldn’t have been more satisfied with the final product. Sam was very knowledgeable also very professional and trustworthy! Thankful to have found this Discount Tire to get our new tires and rims from. ***** 5/5 stars, highly recommend! *****
The guys at Discount Tire went above and beyond my expectations today. Jalen, Landon, and Luke replaced a valve stem for me and got me back on the road in under 30 minutes without an appointment. They worked together to quickly identified the problem, they answered all my questions and were polite. Thanks for airing up my spare and putting it away for me too! Really great service guys!
Tires are low just come to Discount Tires they do it for free and theyre friendly and fast as fast as you know they could be I love it some places are charging $2 prayer now thats ridiculous
My experience was brief and pleasant! I found a screw in my tire and this was the nearest place on my route. There were other customers in the shop, but I was quickly pulling my car in and loved being able to wait in the comfort of my own vehicle while the repair was completed.
Terrible. I have been going to this Discount Tire location for many years. I bought 4 new tires less than a year ago.My experiences were always average to fair.I arrived today at 4pm with a flat tire. I was met by Jimmy who is and always has been very condescending. He told me he could not guarantee that they could get to my car before they closed at 6pm. I explained that I needed to know soon as I would call AAA Road Service if they could not take care of my car today since it is my sons 50th birthday and I need to get there either with a new tire or my spare that road service would put on.Jimmy never kept me updated and so I called AAA.Road service arrived and the driver could not believe he came to Discount Tire to do a tire change.When Jimmy saw that I was outside with AAA, he came out and told me that 2 of the appointments scheduled had canceled and he could have my car taken care of in 30 minutes.. Wow, all of a sudden that happened. Imagine that!I was charged for the road service call and that was no fault of AAA but thanks to the lack of communication and customer service that Jimmy has no idea of what this is, to not speak of lack of kindness and respect.A horrible experience today at Discount Tire in Macomb, Michigan.
Great service and knowledge. took care of my car.
They lost the key for my lug nuts. And when I took my car up there just for their help removing them. They told me it would be more than a hour wait! Now thats good customer service NOT!
These guys were absolutley amazing with me and my car. I had to fix a new rim and tire, and these guys made sure I was in the clear! Mike who works here is an absolutely amazing person to get to know and really appreciate all the hard work these men and women are doing at this shop. You guys have earned a new customer and Im glad you guys are local. Thank you so much for the generosity during the process and once again an emormous thanks to Mike who made sure we were in good hands.
I had an appointment for 1 pm to have my tires rotated and balanced, I showed up at 12:50 like they told me, but my car didnt actually go on the lift until 1:40. I waited almost an hour for service. I feel like that pretty much make the appointment pointless. I understand a little delay, but I waited an hour after making an appointment. A solution may be to have less appointment times available. That way appointments dont overlap.
Very professional and adept employees who take great care of our most oft changes car part (other than filters and wipers). Tires are our first contact in car care and I trust them to Discount Tire. Their service included with purchase makes it easy to keep up with regular check-ups -- and make safeguarding our passengers affordable.
Absolutely love going here. The staff is always friendly and willing to help. They thoroughly explain everything to you, which is really helpful especially if you don’t know anything about tires. Wait time is reasonable and they let you know a head of time which is really nice. Highly recommend this place if your having tire problems or simply need new tires. You won’t be disappointed.
I always work with Discount Tire when it comes to the tires on my vehicles or new ones needed. I go to the 23 mile location and if you ever get a chance to go there you will see all the guys smiling working hard yet having fun doing their work. I have never been in that store more than 10 minutes without action being started on my vehicle. This is a first class operation and I honestly would buy stock in this company if it was available.
They said they couldnt fix my flat tire cus it was too bold. But when you plug a tire you plug it on the inside🤔 so I took it next door to Belle Tire and they fixed it no problem...............
My day at discount tire was a little less then perfect. More tomorrow because they didnt have the correct tire size .The next I went back they took me right in it took less than 15 minutes and I was on my way. Discount tire made it perfect in every way, so today I give them a five star .thank you
I came in on a Saturday 7 minutes till closing. After just being shoved away from Belle Tire next door. Saying they were closing and come back Monday. I had a screw in my tire and the guys fixed it and had me on my way in less then 12 minutes.Im very satisfied with the customer service they went above and beyond Belle Tire.
They are always great to work with and always busy, so make an appointment. I went in for my free tire rotation and waited about 45 minutes total. Just as a side note - I bought a new vehicle and they told me I could still get my tires rotated for free because I previously purchased tires from them. I wouldnt go anywhere else.
Went to get air in tires. Great experience. Only one complaint, every discount tire has a different location for air. Confusing.
Always have a great experience whenever I go to Discount Tire, this one especially. Free air checks, even in the freezing cold of winter. Service is quick and friendly. Always have someone who explains the whole process and checks with me before they do anything. I wouldnt take my car anywhere else for its tire and wheel needs.
Excellent service. Purchased new wheels and tires for a chrystler 300, and came back for tires for a jeep wrangler recently. The staff is wonderful! They were very informative, patient with answering our questions, and super friendly. 10 out of 10 would recommend. Jose is the BEST!
Great group here. I have always purchases my tires from Discount Tire over the years. Excellent customer service, competitive prices, and good selection. Did I mention that they will fix your flat for free!? I strongly recommend you come here for all your tire needs. For anyone that owned a Tesla, they have you covered.
If I could rate this place -5 I would. My wife and I go in here and to get a tire patched. They tell us 2 hours cool we will be back. She gets a call telling her the tire is beyond fixable and she needs a new one. The one they have is 200$. Mind you this tire has had a slow leak for 3 weeks and I finally had time to get it in. So I took the phone and put the manager on blast. He got real defensive and hung up on me said the tire would be back on the car and it would be outside. Piss poor service and attitude. The manager has serious little man syndrome and needs a reality check. So we took the car next door to belle tire they fixed it put it back on the car charged 20$ and we have not one issue. Take your business 2 buildings down the road dont waste your time at discount tire!
I wish I could give this branch 10 stars!! Lets start off with the minute you walk into the building. Hi welcome to Discount tires! Thanks for stopping by, someone will be with you very shortly. In the meantime, please have grab a water or use our vending machine and have a seat. All said with a smile. Once someone is available to assist you, they welcome you, tell you their name and ask a few simple questions about your car and tires. I was not only impressed by their eagerness to help and their patience (they had about 100 cars waiting to be serviced) but when i found out that they were all staying 3-4 hours passed their actual store hours, I was blown away by their professionalism and their sincere efforts to help people get back on the road safely, with good tires. I really cant say enough good things about this location. Their store manager Jimmy, was just a pro at customer service. Cody, the young guy that helped me, was diligent and friendly and very helpful. Lets not forget respectful and they didnt let the rush of customers (and the occasional ignorance of some) get in the way of their professionalism and kindness.Go here. Please. You may have to wait a bit but good customer service, especially in the automotive industry, is hard to come by.
I got an unexpected flat 50 miles from home and pulled into this location at 5:50pm (they close at 6). These guys were still courteous and got me set up with two new safe tires and rotated the old tires to the back so I could get home safely. I know we all wanted to get home so I really appreciated the fast and thorough service!
This Discount Tire has been consistently helpful and friendly. From free air checks, to tire rotations, and even new tire sales, these guys have been top notch when it comes to being fast, polite, and honest. This place can get busy, so consider dropping your vehicle off.
Made my appointment online, checked in, tires rotated, balanced, and checked, back out and to the office before my lunch break was over- pleasantly surprised!!!
Have to earn everyone. As of today 9-24-2020 due to covid-19 discount tire only services you with appt only. So call ahead. Our service wAs good. Best price around. A bit of a wait. But saved me over a $100.
A bad day, made a WHOLE lot better by A.J.!Excellent service all around by everyone!Quick response on the phone, extremely helpful, and the vehicle was ready before the promised time.
I needed new tires. I called the day before to make an appointment. It appeared to be busy when I arrived and I thought there may be a wait. I was wrong. They took care of my car right away and I was on my way home within a half a hour of arriving. Everyone was very nice and professional. They answered all of my questions. The tires are the best prices around, and you cant beat the warranty. I highly recommend them to anyone looking for tires. Ive been using them for years and this experience at this location today was just too good not to write a review!
Went and got all new tires and a new sensor today, what a great experience! Jose and Robert went above and beyond and helped answer all of my questions. Very happy. I experienced absolutely nothing shady or rudeness from staff, given some of these comments here; to all the people complaining you should do your research and understand how tires work. They aren’t cheap regardless of where you go and they are a very important function of your car. Don’t complain about the restrooms or coffee, it’s a tire shop not a beauty salon. Also you get free air fill which Belle Tire won’t lift a finger to do themselves. From my experience Belle Tire sucks and I enjoy flipping them off when I drive by after going to Discount Tire 500 ft up the road. Hehe.
The staff is friendly and helpful. Purchased four new tires and got a good price and service. Looking forward to getting rotations here and but having to do it on my own. Tires were put on in about an hour.
Ive been getting my tires here for several years. They always have good prices and the service is fast. Staff is helpful and the wait time to be helped is appropriate. Id have given five stars but I hate when places bug me to buy extended warranties on stuff. Little inside info... stores make more profit off the extended warranties than they do on the product they sell you... insurance is a suckers bet as they say on the Blackjack table.
A big 5 stars for Jeff and crew. End of day on Saturday they went above and beyond fixing not one tire but two, with one of them being very complicated. First time to a Discount Tire store. Thanks and will highly recommend.
This discount tire is the best! They always take care of me and always do the best work. There has been times where it took to long and they actually gave me money back. They go above and beyond to make their customers happy. I will Add tho Randolf is the absolute worst. He has zero customer service skills, he’s rude, and he smirks when he thinks he’s right and you are wrong like you are dumb. I had an appointment time, he put it in that i didnt. After waiting 2 hours i questioned it and they ended up having to do the work for free because of him! Joe is amazing, Jacob along with the rest of the crew but steer clear of Randolf. It’s just ridiculous to me that he still works there.
They were quick changed all 4 tires and tire pressure sensors on my ram within 1 hour. They were super helpful when finding out my truck(owned it for only 2-3 weeks) didnt have the sensors in it when it was suppose to.
Fixed a leak in my tire for free. Fast and friendly service too. Service like this will get me to shop here before anywhere else in the future.
Discount tire continues to amaze me everytime. I ended up having a flat tire and unfortunately the tire size on my vehicle is rarely stocked but they kept me running by giving me a loaner tire while my new tires came in; it just shows that they will do whatever it takes to ensure the client is happy and to keep you up and running. I will definitely be back and thanks Jon for the awesome customer service.
Excellent service, very professional. Had a new tire put on and had me back on the road in 20 mins. Highly recommend.
I came For my tiers to be fixed and put air in my spare tire. Spare tire went flat. I arrived at 1:45 pm. I talked to the guy about tiers etc I was told 1:45 minutes. I have been weighting here 2 hours and when I went to ask how long, I was told I have 4 other cars in front of me so I will never come to this place ever again it is a shame I have been going to discount tier for 10 years their customer service just went down the drain no matter what time you go there you are weighting at least 2 to 3 hours if not more crazy never again.
I have been a Discount Tire customer for more than 15 - 20 years. Went in today at 1:45 for a tire rotation that is included in my Certificates which I have been purchasing on all my tires. I know that the front tires at least need replaced very soon because they are very near the wear marks. I requested the tires be rotated because the better tread is in the back. The salesman insisted that I at least purchase 2 new tires. It is a 1998 Camry that I am going to be trading in within the next 2-3 months. I told him I was going to trade it in soon and just wanted the tires rotated. He said he couldnt do that. I wish I had his name but he had black hair and said that he would not rotate the tires. I told him I was the customer and wanted just the tires rotated. He said no. I told him I will never buy another tire from Discount Tire again. My 2008 Highlander is going to be needing new tires and Discount Tire has lost a lifetime customer. When are businesses and young adults realize that the customer is the boss and will take his business to places that respect the customer.
Tossed new tires on my 99 Ranger for a reasonable price in about a half hour. Quick and professional, and the guy that helped me really knew his stuff. Highly recommend this place.
My wife hit a pothole on Mound. I took her car to Discount Tire expecting to have to replace the tire. Zack told me they would try to fix the rim (at no charge). I fully expected that they would call me in a few hours to tell me that I needed to replace all four tires. When I got the call, they told me they had repaired the rim and that her car was ready to be picked up (at no charge). It was extremely refreshing to see a big business looking out for an everyday American. Thank you Zack and the individual at this Discount Tire who repaired our tire! I certainly know where I will be buying tires the next time Im in need!
If you want things done right do them yourself...Paid extra money on my wifes new set of tires for the road coverage insurance and free fill and rotations to take a bit of burden off of my own shoulders. Recently wife needed some brake pads and come to find out a front right lug is completely stripped out and seized on the stud. All because some people are in too big of a hurry to start a damn lug nut by hand before they blast it with a Air impact gun. Thanks for training your guys well... Wont be purchasing this service ever again on any of my vehicles it is not worth the hassle to have to deal with this non sense again. Completely avoidable issue if people know what they are doing.
Great technicians. Tech suggested I purchase extended warranty on tires I purchased from another dealer. After tire rotation and balance they found 1 tire had shifted belt. Which was covered on new warranty I purchased.
Pricey, but probably the best tire center.in metro Detroit. Service is always first rate at this location, other location a little further South could learn a thing or two from the employees at this location.
Busy store, found a screw in the passenger right tire arrived @ 7:45 a.m., the following morning. By 7:55 a.m., there was a line of 5 customers. At 8:00 a.m., opening time there was about 8. Within minutes of opening a line had formed nearing the entrance door. Ulrimately I needed an wheel pressure sensor and tire plug. Out by 8:40 a.m.Fast, friendly service this location offers 5 star service!!!!
Not a good place for tires!Dont listen to them go with what you want. I spend almost $1,100 for tires that they recommended my for my big Chevy 3500 HD truck. Initially I was going to get Michelin tires but they talked to me out of them saying that these other set of tires were the same quality and much cheaper. I should have go with the Michelin. Its been not even two years and 14,000 miles that I put on those tires and my tires need to be replace again.
Stopped into this Discount Tire location because a message popped up in my daughters Malibu that air pressure was low in a tire. We pulled in and Frank guided us into the garage area and we told him what we needed. He was so great and he not only checked the air in the affected tire he also checked to make sure there was nothing in the tire making it lose air. He also checked the rest of the tires and made sure that they had the correct tire pressure as well. Frank seemed really intent on making sure all was well before we left the garage. I would definitely recommend this location and Frank for anything tire related, he went above and beyond to help us out!
So far so good. Beat another quote I got so im happy with that. Supposed to get tires installed tomorrow. Easy and friendly knowledgeable help
Two and a half hours to change or patch a flat tire?! I even made it easy for them and took the tire off the vehicle and brought just the wheel in. two and a half hours to patch and or replace the tire completely! Um Bye!Belle tire replaced my tire in 25 minutes (I timed them). Belle tire was 3 times more busier than Discount.
This is my third time trying to have Discount plug a tire, same result everytime. Crooks, had a perfectly good tire that just needed to be plugged, instead they tried to sell me a new tire. After I refused, they said they couldnt plug it because it was unsafe...righttttt...yet another store said it was fine, paid them $12 and done. The free service is a scam! All they want to do is sell you a tire, BUYER BEWARE!
Spent at least 3 hours here, it definitely shouldnt take that long for a used tire, very disappointed. They should of gave a discount for waiting so damn long. Staff was friendly and helpful, my car was just sitting there for hours till they even fixed the tire.
Went to get my 2 slow leak tires fixed. Super broke at the moment so finally got enough to get a few tires before winter. Front two tires are the ones with a slow leak and when I say slow leak I mean a few psi every other day or so. Go in get three tires its what I could afford. Recommended I get the two rear because I have rear wheel drive, and fix the front right slow leak.Pick up the car, drove to work got off and my rear passenger was flat. Luckily I had an air compressor in my car for emergencies because of the slow leaks I was dealing with. I fill it up and on the drive home its leaking 1 psi every mile. I had to pull over on i 94 by downtown and fill my car with air for 15 minutes. Barely made it home without having to do it a second time.So now I go back and they look to see what the problem is. You had two cracks in your rim that whyUh no I didnt. If I had those cracks wouldnt of they noticed that the first day they changed my tire????? Jimmy who I was dealing with claimed it was a slow leak tire which for one wasnt even that tire to begin with. They didnt rotate so the rim wouldve been the same.Going through options with Jimmy , hes calling around s trying to find me a rim cause hes not gonna take the blame right ? Why would a company take responsibility for something they did? After 15 of calling around he had nothing said he call me back with an update and a rim I could purchase.Two days go by.... Nothing..Deeply upset with how they are handling this and Im going to continue to go up the chain and fix this because now Im out another tire because of their fault I cant prove right before snow, in a rear wheel drive car, when I couldnt even afford the tires to begin with and I mentioned that before I bought so they could understand my situation .Sorry for the long review but its needed to show their lack of respect for their customers property. Im sure people have had a better experience of course but for them to not work with me and at least investigate they are going against their company policies they claim to have
This has been my go-to store for tires for many years. Big thank you to Jimmy for being patient with my gift certificates. Great friendly service.
This location is fast, Efficient and awesome customer service! I recommend setting up an appointment and theyll have u in and out!
Got my 4 new tires here,I had ordered the tires online which were not that good, the salesperson had a look into the current tires of my vehicle and recommended tires that would match to the one I had. There was a TPMS sensor that was broken and was noticed by service person, they suggested to replace it as it was a safety hazard. They whole service was quick and I was out of the store within 45 to 50 mins. Friendly staff and they explained everything clearly.
Discount Tire Rocks! I had a piece of metal in my tire. I didnt have an appointment but I spoke with Sam and he got me in and out within an hour and a half so I could make it to work Tuesday afternoon!
I brought my car in here about 6 months ago for my wifes tires, and when I walked in the other day for my own tires, two separate workers remembered me. I was so impressed! The one guy was Randalf, and the other was the guy at the front desk (I can picture him but cant remember his name... that just shows how good those two were at remembering me!) Also my best bud Joe Bojaj works there, so if you need your tires changed, then go there and theyll take care of you for a GREAT price!
Great customer service! Called and was able to get same day appointment to plug a hole in my tire. Was fast and at no charge!
They are generally a great place to go but today the guy that helped me was very rude. They also left my car unlocked in the parking lot ! Good thing I checked before I left after having one of the employees take my car because someone could have easily gone through my car and taken everything !! I bet they would have said they weren’t responsible for that!!! So make sure you check that they lock your car while it’s waiting especially if you are dropping off !
Prompt service with knowledgeable & friendly staff. They patched my tire for free when the dealership was going to charge me nearly $300 for a replacement tire job.Discount tire will always be my first stop.
Ryan one of the assistant managers was very courteous and willing to help even though I was coming in just before closing time. I would definitely come back for how I was treated. He wanted to make sure I was informed and be safe on the roads.
Phenomenal staff. The team will take their time with you to make sure youre buying the tires that best fit your vehicle, driving, and budget. They can also patch some punctures, in tires that are in good condition.
Employees were getting cars done quickly. I watched them hustle and literally run from one car to the next getting them done.
Thank you to Jose and the rest of the team for getting me in and out and fixing my tire . My light came on for low pressure and I was told by another location (11 and vandyke) to get it fixed and when I called that location to make an appt they said not till Saturday . So I stopped into this location and Jose assured me they could get me in and out without a hassle ! So thank you Jose !
To whom it may concern,I cannot say enough about the concern, caring, and professionalism of Jon, Jimmi, Matt and Jake at the Discount Tire at Tilch and Hall Rd in Macomb County, MI. These guys went above and beyond my wildest expectations the other day! I won’t get into the specifics but, I have never seen a greater group of individuals take the needs of their customers to such a great extent. I also have never been treated so well by a business as I was the other day. Their actions were heroic (and I don’t take that word lightly).I work down by where that Discount Tire is but I live 60 miles away from there. I will now only go to that Discount Tire if I need something done! I owe these guys a great debt of gratitude. I will forever be grateful for what these guys did for me! People like this are becoming more and more rare these days. To see this many in one spot is mindboggling!If you need something done to your vehicle…..don’t hesitate to take your car there….they are honest and professional and will treat you with the respect you deserve.Regards,Josh
Always receive good customer service here. Straight--forward, no doubletalk. Not every place is going to bat 1000 each & every time. No coffee ? No water in waiting room? Too bad--its a tire store, _not_ a coffee shop. Had a problem with a sales rep? Look at yourself first--did you roll in after a snowstorm and expect to be the only customer? The place is busy b/c they deliver. Lack of planning on your part doesnt justify an emergency on theirs. Having an intrernet connection doesnt make you a critic. SMILE-it increases your face value.
I have to admit these guys took really good care of me. I use my vehicle for my job so I go through a lot of tires. These guys made a special deal for me and treated me great
I scheduled a tire rotation a couple of days earlier.The appointment was for 8a.m. I was done in 10 minutesVery impressive!
Took my OEM flat tire that I could not repair with a plug into the store for repair. They replaced the tire with a new tire free of charge with no questions. I had never been to this store before in the past. Thank you Aaron Robinson. I have never had such great treatment. Flat tire replacement = zero dollars it does not make sense but I will take it. Thank you
Brought in two vehicles, had an appointment to have the winter tires removed and the summer tires placed on. I was happy with how quickly I was waited on when I dropped off the vehicles. Not so happy with how I was treated. The person that works there asked me to walk them out to look at the vehicles. I showed him the box with the lugnuts and stated I would leave them on the front seat. He told me that was fine. When I came to pick up the vehicles, there were no lugnuts from the tires in the vehicle. When I asked where they were, I was told they reused the lugnuts so they didnt need them. When I asked where the old ones were, I was asked (by the same person that I showed them to before I left) if I was sure I had them when I dropped the car off. When I reminded him of the conversation, he looked right at me and said I dont remember that converasation. Another employee decided to ask the person that worked on the vehicle if he remembered where they were. The lugnuts were found sitting on the front desk. I didnt have a problem with them misplacing the lugnuts. I did have a problem with them questioning if I knew what I actually dropped off and telling me they didnt remember the conversation.
Jimmy Forton is the man! Ive dealt with him on several occasions and he has been consistent. Great attitude, personal service, honest and will not try to sell you something you dont need.
Great service...Made an appointment so business was taken care of quickly....Service tech was friendly and helpful....
Ive never had a problem with any dicount tire i go to. I usually call ahead and let them know Im coming in with a problem. When i do, im usually in and out within a half hour. If i dont, im usually stuck waiting for at least an hour and a half or so. Besides wait time, exceptional service and great hospitality.
Be aware of this place, Ive had three bad experiences with them. First, I wanted to mount new tires on new wheels. I was specific when I told them to be careful and not to scratch anything and they did. Second time, my wife had a flat tire and they told her that there was a hole on the side and the tire needed to be replaced. I sent her to a different place and turns out that the edge of the rim had to be cleaned because that is where the leak was. Lastly, my wife went there again. Another tire was leaking from a previous plug in repair and they told her once again that this couldnt be fixed and to buy a new tire. I went to the other shop like before and they fixed it without a problem.They take advantage of people that have no knowledge on tires and just try to sell for higher prices instead of fixing the problem.
Clay, Jay, and Landen did a wonderful job taking care of me and my low pressure tire on my car! Thank you!
Great group of guys that go above and beyond for their customers. Fast and efficient service. Great deals on tire and wheel combos. Id recommend them to anyone in need of some tires!
Had a great experience, super fast had me in and out in 30 min 4 new tires, Cody was a good sales man, did exactly as I asked, and followed up with the guys in the shop. Would definitely recommend!!!
I went there with a tire that was plugged by someone other than discount tire a few days earlier. Today I noticed the tire was leaking again. Discount tire fixed the leak from inside the tire and replaced the value stem. All with in the time they allowed and did not charge me.
You can get goid quality tires at Discount Tires, though I suggest that you arrive early as possible, they stay busy for the most part because of their good tires. Great place to obtain great tires without having to go top of the line name brand tires
Try to sell me tire when not needed!!!
My wife had a bad experience there she went in to buy four new tires and they installed used tires. I eventually got them replaced at another location. This was two months ago.Check your tires for dirt inside the thread and also most new tires has a color band on the thread to signify tire roll out or manufacture coding.
Great service. And usually good price on tires .seems like u wait a little to long but the but they are usually good on the times they say. Appointments help and make it easier.
WAY over priced And service takes FOREVER! Jose was alright I guess . But 3 hours to change a single tire that I already took off the car??? Insane! They charged me almost double what I go my last tires for.
Awful experience... went there told me to make appt if I didn’t wanna wait an hour and 45 min, so I did... came back almost 2 hours later and they didn’t even start, no resolution to problem other than well we can get you in next... next! So I can wait another and half... what a joke of an establishment!! Went to belle tire right next door, took me in immediately and gave me a discount because of my terrible experience at discount... GO TO BELLE TIRE
After waiting 2 1/2 hours for my free tire repair they tell me I need a sensor and a tire, which tires were just put on less than 2 weeks ago. Not falling for the free thing again.
Good customer service but sloppy service. Went there for a tire rotation. My lock nut which was in the trunk was left on the passenger seat after service. And oh, a pair of someone else’s floor mats are in my trunk.
Good service good tires
The team here is excellent! Fast, polite, excellent service. They fixed my flat for free!
Walked in 15 minutes to close. Ordered new tires and set up an appointment within 10 minutes. Great deal on tires I wanted with rebate to boot.
Just needed air in a couple of tires quick in and out and very nice employees
Long wait times, but good prices on tires with helpful and knowledgeable staff. The waiting area could be more comfortable since theres always a long wait.
Excellent shop! Helped me find lug nuts when the ones I ordered were too short. Had them in stock and saved me from waiting to install my tires!
I was pleasantly surprised! They gave me a better price than anywhere else I checked, both locally and on line. The service at this location was phenomenal too. I highly recommend this location.
First time here, was greeted by friendly staff. Needed a valve replaced, did do with no charge. They do repairs for free and offer roadside hazard with their tires. Highly recommend this place
5 stars only because when you actually get tires they take good care of you. Good luck getting a plug for a nail or just an air check. Never enough help
Great fast service. Got 4 new trailer tires on my 33 ft camper same day. Good price!
Had an employee that was very rude and arrogant and couldnt find our file. When I called our regular store that we normally go to, I talked to Keith who found our file and updated the information. He was amazing. Wont be returning to the Tilch rd store. Thank you, Keith Feigel,
Great place with great crew, service is fast and relaible. Been coming here more then 10 yrs. and as always meet my vehicles requirements.So here is my five stars and thank you. 😁
Very impressed..very fast, efficient & friendly. My appt was for 9AM, back home 9:45..Will recommend this location anytime..Thank you guys 👍👍
Very friendly and fast service. The guy explained everything to me and was not pushy about me replacing my rims but suggested different options.
Very nice staff , they worked with me and my budget to help me get the tires I needed. Would definitely recommend them!
Great service and very quick. The people that work there are very pleasant and knowledgeable. Have taken both my vehicles to them and will always recommend.
They fixed my tire and had me in and out within a reasonable amount of time. I would highly recommend these guys.
Great shop, great staff. Ive only had positive experiences here. It does get busy though, so plan accordingly.
Look at the bad reviews and that sums up how this place is, high pressure sales tactics, they act like they cant fix things so you feel forced to buy tires, this is not the place to go if you want to be treated with respect and honesty.. after being lied to about not being able to fix my tire (bc I went to Belle tire and got it fixed for FREE) I was walking out of the store and an employee was arguing with a customer and then proceeded to yell at me when I simply said thats no way to talk to a customer. Jimmy was of no help, I could go on and on about how this place wants to pull the wool over there customers eyes but Id be typing the next Bible.. long story short FIND SOMEWHERE ELSE!
They were really polite. They were busy as usual. A long wait. But that is pretty normal. They put a new tire om my car. It wasnt alot.
They were very good. Did everything I ask. Nice doing business with them.
Made an appointment, done in an hour, price matched the quote, job completed as asked
Great customer service. Rich took care of me, and did a great job. I didnt feel pressured into buying anything I didnt want, and left fully satisfied with my experience.
Only place with my rims in stock. Never went before but they were quick and by far the friendliest group of people Ive ever met. Will definitely go back 👍
I tell you what youre better off making an appointment then just trying to stop in there and get your tire fixed unless its absolutely necessary. Cuz by making an appointment I was in and out of there in about an hour.
These guys are great ,got me in and out quickly, even called my office and dealt with the payment, could not be more satisfied
They replaced one of my tires after belle tire on hall screwed me over by ruining a new tire I had that had a small leak! Great customer service.
SCAM, they didn’t even change out my tires they left the damaged ones and charged me 250$$, all of my tires have gone flat and I called for help and the man pretended I have never been to their store. SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM
Always busy and a wait even when you have an appointment, but theyre always polite and helpful to me when Im in. Once they start working on your vehicle they seem to get things done quickly.
Very friendly and prompt service. Would pay extra to have my vehicle serviced here although my tire patch was free. Thank you!
Discount tire is a great place to get your tires n wheels! Not only are they friendly but very decent pricing too.
I just stopped in to get the air in my tires checked. Fast and courtious service even with the frigid weather. Keep up the good work.
Totally awesome in & out plenty of staff on the coldest day in history , air in all my tires, wait, no charge, and off we go!!! Awesomeness ♡♡♡
An error was made but they made it all good. Great service, thank you!
Very nice people, trys to work with the customer in getting the best deals in tires and installation! Highly recommended
The wait was long but they fixed the nail in my tire for free. These guys are awesome.
Always go here to get my tires done... But always make sure to make an a appointment ahead or you will wait for 2 to 3 hrs....
Friendly quick service. I did have an appointment. Appointment was easy to make via phone call.
Always can count on them, honest, friendly and fast!
Purchased many sets of tires from them over the years. Always make themselves available to assist in free tire pressure checks and flat tire repairs.
They checked my tire for leaks with no charge. I also was able to wait for it rather than be forced to drop off my car.
It was busy but I got great serviceI will go back in the future.
These guys always on top of it. Fixed my daughters car that others tried. Top notch friendly service even when so busy.
Had an appointment, but still had to wait about 20-30min before I got serviced.
Not good customer service they want you to wait 2 to 3 hours for flat tire
I was home for the holiday for the first time in 17 years and on our trip home we caught a nail. These guys went above and beyond to get the tired replaced and we had a safe trip back to PA.
Great service! I got a flat tire and they put a used one on for free until I can afford new ones!
Appointments on time. Excellent job.
Low prices, great fast service. Any kind of tire you might want. I always buy my tires at Discount Tire.
Staff is very nice, caring and professional. I have a new place to go for tire service.
Fixed my tire for free!
Everyones got pretty good customer service skills. Ben specifically is so good at his job he needs to be given a raise immediately. Top notch.
Very very good helped fix my tire up nice and good thanks
Very friendly workers. They make sure to get you the best deal they can find you. Fast and efficient
The guys here are so helpful! Jeff did his best to get the bumps out of my rim!
Great service! Employees are very conscious of your time and are very informative. Great deals and warranties.
Great service and great customer service, but can be very busy at times with long wait times. I highly recommend getting an appointment before coming in.
If I have a tire problem thats the place to go the staff is always polite and professional and the wait is always decent good prices to
Quickly took care of tire issue
Very good people the best
This place gets busy. Like 3-4 hour wait without an appointment busy. But as long as you have an appointment these guys get stuff done quick and well.
This place is great for the loyal customers! And I would recomand to visit this place for new customer, their customer service is excellent.
Great bunch of people had a nail in my tire omw to work they got me in asap patched it and sent me omw free of charge!
Nice guys and quick service. They dont push sales and treat you as if youre totally clueless like weve experienced before at BT.
I was there for 5 hours very busy due to the weather other than that wonderful service they could use a TV for times like this very long day
Always but Falcon brand higher mileage tires. Better bang for your buck. Also get the certificate. Worth its price.
My experience with Discount Tire was very pleasant. The staff was very friendly and helpful. Thank you.🙂
Very friendly, Very professional,, it was a very pleasant experience and I was in and out quickly. Thank you for your service.
Very friendly and was in and out for a flat tire in half an hour. I went early
Worst experience ever! Estimated completion time was off by almost TWO hours. If you want to be fruatrated, waste your day and ruin your plans, go there.
Great staff. My go to tire store.
The guys took care of my car and gave me a great deal. Ill keep coming back here.
Decent enough service. No pressure. Decent facility. Installation price included tpm rebuild. Big plus.
My favorite place to get tires. They usually always give me some discount and are always helpful whenever I need something done with my tires.
Seems like I always buy my tires there. Good sales and staff is more than professional.
Staff was great,fast and got a really good price on my tires
Staff was knowledable and provided great customer service. I was very impressed and wouldn’t shop anywhere else, amazing job!
Total reviews rating 4.4
199 Reviews for Discount Tire 2023:
Review №1
2022-02-17As always, service was amazing. Walked in to order a full set yesterday morning, got them installed very next day.Jimmy and Jeremy got me in & out within a half hour and even let me drive in 15 minutes before my appointment.I will continue to drive past (or get towed past) any other Discount Tire to come see these guys!Thanks as always.
Review №2
2022-05-23Well, they put new tires on, but this is how they pack it back up. The spare is supposed to go under the car, not thrown in the back. I dont think the tools go on top of the golf clubs... i would say i appreciate the effort, if there was any... so Ill leave it at 2 stars. You got the tire on, so congrats on that. The rest, you can view in picture.
Review №3
2022-05-15Always top notch and friendly service from both service managers and technicians. Everyone is always happy to help and address any questions. I always recommend discount tires over their competitors, especially over Belle tire next door who managed to offer horrible customer service the off time I went there.I also like the new text messaging system that notifies you when your work order is started and completed 👍
Review №4
2022-03-20Been coming here for probably over a decade. Always a pleasant experience. Just so happen to have made an appointment this time around and within a little over an hour my tires were rotated and balanced, free of charge. Service guys were super polite and good at what they do, servicing customers.
Review №5
2022-04-23On my way to work, got a screw in my tire. I just bought new tires at another place in January, so I decided to go there. This is at 7:45 am Saturday. They told me 4-5 hrs until I could get it fixed. So I went to discount tire. They opened at 8:00 am and hooked me up!! The tire plug was free, and I could get Hazzard insurance through them even though I didnt buy the tires there, and free tire rotations!! Great job!! Just earned a customer!!
Review №6
2022-06-30Very helpful per usual. I am a returning customer. Came in today with the bolt in my front right tire. He informed me that both front tires were bad and passed the wear bar. And could not fix it. I told him I needed the van back on the road ASAP.I knew that they were worn from bad ball joints. I told him Im getting the whole front end replaced here in a week or so.....He said because Im being proactive he hooked me up with one free warrantied front tire and I only had to pay for the one tire!
Review №7
2022-06-15I recently called discount tire and one of the costumer advisers answered the phone. I needed to mount two of my own tires that i had purchased somewhere else. He quoted me $58 after some quick info of what i had.Drove at the store and after another adviser wrote the order it was $78. I may sound a little money but money is money. The adviser that wrote the order his name was Jimmy I apologize if I’m spelling the name wrong.
Review №8
2022-06-07Discount Tire has a great free service and it does not require that you purchased your tires from them. An employee will check your tire pressures and bring them to the manf recommendation for free. You drive up, there is a sign that tells you which bay they do it in, and they direct you to pull in. You never get out of the car.I always price compare before purchasing tires or repairs. However, if they are cost competitive, and I believe they are, their free tire pressure service will have me come to them for things I need to pay for. Thanks D.T.
Review №9
2022-03-12The team was very helpful understanding. Checked the tires and went over options with no pressure. Get guys here. Making an appointment online was easy and saved a lot of time.
Review №10
2022-04-02The front desk people are cool. The servicemen crowd around your car like something Ive never seen before. Service is fast but wow (space required)