Dottys Feed and Pet in Clio
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Clio, Genesee County, Michigan, US
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Site: https://dottysfeedandpet.com/
- Monday:9AM–8PM
- Tuesday:9AM–8PM
- Wednesday:9AM–8PM
- Thursday:9AM–8PM
- Friday:9AM–8PM
- Saturday:9AM–6PM
- Sunday:10AM–6PM
Dottys Feed and Pet in other cities:
If I could give ZERO stars I would. I just visited the Clio location on Sunday 2/6/22 around 11am. I am from Grand Rapids, and have passed this store for several years now on the way to Frankenmuth. I have 15 years of experience in caring for many different kinds of rodents. Including rabbits, hamsters, Guinea pigs, and chinchillas.I picked out some items, and on my way to the register I wanted to say hi to the animals that were for sale. Immediately my stomach turned. Several of the LIVE pets were completely out of water, had broken water bottles that were empty or impossible for the animals to drink from, filthy living conditions, little to no food in their dishes, and no enrichment (toys, wood chews, or wheels for hamsters). Not to mention, the cage size requirements recommended for the pets were all way to small.I also noticed none of these animals had any Timothy hay (or traces of hay) in their cages. Do you realize that is an instrumental and LARGE part of their diet?! If I had the funds, I would’ve purchased all the animals from this facility and cared for them myself. This was so upsetting it literally made me feel sick. If I hadn’t been so upset and thought about it, I would’ve taken pictures of what I am discussing in this post.I put my items down and immediately left the store. I am really upset. Not only did these animals appear to be miserable, I noticed the small (baby) rabbits and long haired hamsters were showing signs of physical discomfort and labored breathing.I really need to emphasize that Rabbits, chinchillas, and Guinea pigs NEED hay for survival and their optimum health (along with freshwater daily and a high quality feed like oxbow). Please do better.These aren’t just another inanimate item you sell in your store for profit, these are living beings like you and I. Please do better and train your employees and provide them knowledgeon how to properly care for the pets you are selling. I hope changes are made as soon as possible. I would love a response so I know you have seen my message.
Came in here today and 2 employees male and female complained repeatedly about annoying customers and how if customers werent so stupid their job would be much better. The female was very rude. Acted like she knew everything and everyone else was stupid. Her customer service skills are highly lacking. While checking out she was having a discussion with another customer about a gecko who was standing by the counter. The customer seemed to have a sick pet with lots of concerns. The employee showed no concern and only cared to give false information regarding the care of the animal. As a reptile owner myself the information the employee was giving was not only wrong it was rude. The information that was being given not only could have cost the customer money it could have resulted in a sicker animal. If you dont know, then say you dont know. Dont pretend you know something when you clearly dont.
We love Dottys. We always get great customer service. They have great competitive pricing and they offer good, honest advice when questions are asked. We have a menagerie of animals and they always have what we need for all of them, from our lizards to our fur babies.
We normally shop at Magoos because we used to live near there...today we went into Dottys to check it out since we just moved into the area. We are definitely going to be regulars at Dottys now! We were very impressed with the quality of dog food and products they had for pets.
I buy all my bird seed & birding supplies here as well as some dog & cat products. Prices and quality are excellent. Staff is friendly. Theyll carry your heavy items out to the car. I like going here and am so glad we gave such a great store in Clio. Still love it in 2022!
The people who work there are awesome, helpful, friendly, and deserve a raise. Their prices on especially fish supplies are cheaper by half than other local stores. They seem to be knowledgeable about their inventory and carry a large supply of products from small to large animals of all kinds. I only gave 5 stars due to the fact I think they need to upgrade their live fish setup. It would be expensive but I think they could compete with the few fish stores located in Michigan.
Have been going to Dotty’s since I was a kid. I can’t think of a time they haven’t been around. Very helpful, knowledgeable and friendly staff. Their Best Buy Bones are by far the best quality around. My dogs love them. Good selection on everything you may need and great selection of dog food.
By far the best pet store Ive been to. Great dog treats my dog has a very sensitive stomach and he loves the treats from there. Also I can take care of all my lizard needs. Employees are beyond helpful as soon as I walk in they are asking if there is anything you need help with. Keep up the amazing work Dottys!!!
Dottys in Clio has the most helpful staff! Ive been coming here for a few years, and every staff member Ive encountered has gone above and beyond to help me. They are extremely knowledgeable and have never steered me wrong. Today I came into the store with my toddler and dog to exchange the harness I bought for my dog yesterday. I needes something smaller and less complicated. I was out the door in less than 5 mins with a different harness that the employee helped fit to my dog and no hassle with the exchange. I actually look forward to coming in here because everyone is so friendly and I know Ill get what I need!
Got a tank for my sons birthday. Came with rip screen lid. I called before I set the tank up, told me to bring in just the lid.. Get there and got more things for the tank and they told me Im gonna have to buy a new lid for my tank. They dont honor what they say! Never going back
Staff is always wonderful, and super helpful; no matter what the question, they have a knowledgeable answer! They take care of the animals, and the store is always well kept as well. They have everything you need and more! My favorite pet store by far and will continue to do my pet shopping needs with them! (:
Expensive.not the store youd want to go to for cat food or dog food if your looking for a wide variety or a good price. My opinion,their prices are rather Better place for things like feeder mice,a variety of all natural dog treats, farm animal feed,and a variety hamster & guinea pig supplies.the store has a really foul smell and couldnt stand being in there any longer than i had to.
I asked questions about having snails in my fish tank, I was advised why Dottys doesnt sell them( they can adversely effect the tank filter) and then asked if i experienced it....I did. I also asked questions about types of fish and coexisting and got answers some I didnt get at Petsmart
I absolutely LOVE shopping here for all my pet needs , they go out of there way to help me and to give me advice on there products . Justin is by far the best , but all the employees there are always kind , and considerate and helpful !!! I Will never shop anywhere else for my pet supplies.
Great food with low low pricesHighly recommend the chicken soup for the soul ocean fish, chicken and turkey, my hair has never been glossier and i feel great after eating oneAlso the service is fast and freandlyMy boi greg daniels has never let me down, $3 tips every time
Total reviews rating 4.7
199 Reviews for Dottys Feed and Pet 2023:
Review №1
2021-12-30We visit regularly to feed this cute little guy. Always have friendly and knowledgeable staff! Our Spideyman was purchased there 3 years ago and is as healthy as a horse!
Review №2
2022-06-15Good selection of dog food. My parrot enjoys food from there, also. All around great store, very helpful staff. Id rather shop at a locally owned store versus big box stores, to support our local people/economy. After 10 bags of dog food, the next it free! See you soon...
Review №3
2022-02-15The store and items are good prices and ppl are very helpful. Took my Bf dog there and he loved it.
Review №4
2022-03-27Staff knows their stuff. Everyone is friendly and the prices are reasonable. Really enjoy shopping here for my animal goods .
Review №5
2022-04-20Great pet store! Got my daughter’s beta fish Goofy and his castle tank from there, better price than other stores!
Review №6
2022-04-04They are so friendly and patient with our shy giant puppy. Great selection of dog food and treats and honestly a good selection of other pet supplies as well. Plus its friendly, small town service that you cant beat. Treat them to kindness and they will take care of you and your pets
Review №7
2022-06-24Dotties has been very helpful in feeding for our 4 dogs and 5 cats. They helped us select the best food for our pets in our price range. They have good deals and always offer to assist us. Great customer service sets them apart.
Review №8
2022-03-29This is the only place I get my chicken feed and their prices on dog and cat food are fair too. They usually have a good selection of reptiles, birds and fish. They keep crickets, pinkies, and feeder mice in stock almost all year as well. The owners have pets of their own and care about the animals they sell and most of their live animals are handled regularly unlike some of the big box pet supply stores.
Review №9
2020-11-09Alex was very helpful and had everything I needed and explained to me about having fish tank and how to care for my fish. Also walked around the store a grabbed and showed everything I needed was very polite thank Alex and thank the other employees as well very wonderful employees we will always shop here and thank you all for always taking time to listen when I call you tons of times for questions . Thank Mrs Larsen. See you soon have wonderful day..now its complete thanks to you all wow what an enjoyment fo the family to watch.thank you best in town your store.
Review №10
2022-06-08I go to Dottys for everything. Ive purchased all of my ferrets food, toys, supplaments, and cages there. Youre able to buy cages that have been built by the staff or request one thats still boxed. Their staff is knowledgeable on most pets and are willing to help. Ive have yet to have a negative experience.