Doug Steiner - State Farm Insurance Agent
Address: 2456 Fletcher Pkwy, El Cajon, CA 92020, United States
Phone: +1 619-593-3234
Services: Service options: Online appointments, On-site services,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Phone: +1 619-593-3234
Services: Service options: Online appointments, On-site services,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Category: Insurance agency, Auto insurance agency, Life insurance agency
Rating: 5
Site: http://dougsteiner.com/?cmpid=q0f6_blm_0001
Worktime:
Rating: 5
Site: http://dougsteiner.com/?cmpid=q0f6_blm_0001
Worktime:
| Day | Time |
|---|---|
| Monday | 9 AM–5:30 PM |
| Tuesday | 9 AM–5:30 PM |
| Wednesday | 9 AM–5:30 PM |
| Thursday | 9 AM–5:30 PM |
| Friday | 8:30 AM–5 PM |
| Saturday | Closed |
| Sunday | Closed |
Name: P**** C********
Date: 2024-06-27 18:50:12
Rating: 5
Comment: Cassidy and Clara, from the State Farm office of Doug Steiner, provided exceptional service when handling my insurance claim and updating my policy. They were attentive, knowledgeable, and efficient throughout the entire process. Cassidy’s and Claras professionalism and willingness to assist made the experience smooth and stress-free. I highly recommend them to anyone in need of insurance assistance.
Name: b*** a** e** s******
Date: 2024-06-27 18:41:44
Rating: 5
Comment: These are great people they really care.
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Name: K**** J******
Date: 2024-06-27 01:26:29
Rating: 5
Comment: DOUGS STEINER HAS BEEN MY INSURANCE AGENT FOR THE PAST 20 YEARS HIM N HIS STAFF ARE VERY KIND PLEASANT TO TALK TO WHEN I CALL THEM ON THE PHONE. THEY ALWAYS TAKE CARE OF ALL MY NEEDS IN A PROFESSIONAL CARING FRIENDLY MANNER 😁 🤠I WOULD RECOMMEND DOUG STEINER STATE FARM TO ANYONE THAT ASKED 😁🤠I ALWAYS TRY TO GET FRIENDS OR FAMILY TO HAVE DOUG STEINER TAKE CARE OF ALL OF THEIR INSURANCE NEEDS 😁🤠😎
Name: M***** B*****
Date: 2024-06-25 17:43:10
Rating: 5
Comment: Clara was very polite and very professional. Very grateful for Her help
Name: E*** R*****
Date: 2024-06-25 16:57:00
Rating: 5
Comment: Great customer service, not once since opening my policy has it felt anything but simple and easy to be covered.
Name: K**** L***********
Date: 2024-06-25 16:45:13
Rating: 5
Comment: Great costumer service! Staff is nice and friendly helping you with your needs ! As well as there is other staff that speak Spanish which can come in handy for some people! Outstanding service !
Name: L***** D********
Date: 2024-06-25 16:40:44
Rating: 5
Comment: Clara is my favorite ! So attentive and great customer service !
Name: C***** _**
Date: 2024-06-24 17:32:10
Rating: 5
Comment: They have an amazing team! They’ll answer any questions you have with ease.100% Recommend
Name: J******* B****
Date: 2024-06-22 16:49:07
Rating: 5
Comment: Fantastic customer service, always happy to help!
Name: B****** K******
Date: 2024-06-18 23:44:34
Rating: 5
Comment: The best company to protect your 🚗 and safety I give them a 10 😀
Name: S**** R****
Date: 2024-06-14 17:53:12
Rating: 5
Comment: Carolina was polite, patient & through...answering all my questions in detail. Dougs office is always attentive &kind
Name: K***** R****
Date: 2024-06-13 19:10:34
Rating: 5
Comment: Carolina helped me with my insurance questions. Thank you she was very nice and sweet. Great costumer services.
Name: R*** B*****
Date: 2024-06-12 18:22:31
Rating: 5
Comment: Working with representatives of this office is always an excellent experience. I have questions, and they know the answer. If they don’t know the answer, they research it and get back to me in a day or less. They make sure I have the right coverage to fit my driving habits. This is a great office. Thank you Perla and Cassidy.
Name: y***** v******
Date: 2024-06-10 17:55:48
Rating: 5
Comment: Just want it to give Carolina from State Farm 5 stars today!! Thank you so much for your excellent service, patience and consideration of my insurance needs today. I hope we can do more business in the future.
Name: J****** P******
Date: 2024-06-07 05:03:02
Rating: 5
Comment: My experience at State Farm couldn’t have been any better. Cassidy was such a big help unfortunately I wasn’t able to get my Auto insurance through them due to many reasons but still was able to get helped. She was very patient with me, answered all my questions and gave me alot of knowledge. Definitely recommend her!! Thank You again
Name: c******* g*****
Date: 2024-06-06 20:33:30
Rating: 5
Comment: Love Sonia, she’s quick and so easy to talk with!
Name: A***** R****
Date: 2024-06-06 02:43:50
Rating: 5
Comment: Sofia was so helpful, insightful and went out of her way to help with all my questions. Very grateful!
Name: Y***** E
Date: 2024-06-05 21:47:11
Rating: 5
Comment: I was looking into getting life insurance and more info regarding this topic, i decided to visit this location and was helped by Carolina. She made the process so easy to understand and helped me choose the right type of policy for me, very satisfied with her service and kindness!!! Thank you!!!
Name: Y***** J****
Date: 2024-06-05 00:51:19
Rating: 5
Comment: I prefer doing everything online myself but I had issues with my previous insurance and decided to shop around in-person instead and was lucky enough to get help from Carolina on my first visit. She explained my options in detail and I was honestly impressed on her customer service. She really cares about getting you the best coverage and I really felt like she was looking out for me and my budget.
Name: J******* R*****
Date: 2024-06-04 23:40:52
Rating: 5
Comment: Carolina helped us with all our insurance needs.
Name: B****** O*****
Date: 2024-06-04 23:24:10
Rating: 5
Comment: Thank you so much, Caroline. This review is for you. This lady was knowledgeable and friendly making the process smooth and stress-free. I was so nervous because I didnt understand anything about the insurance process but I was able to understand everything as she guided me through. I am impressed with her professionalism and customer service. I highly recommend you ask for her.
Name: J*** T*****
Date: 2024-06-04 19:52:09
Rating: 5
Comment: Doug Stainers Office have been provided with high quality insurance services for all our family needs foor about 20 years especially Clara Dukes who is always professional and eficient.Thank You
Name: R**** N****
Date: 2024-06-03 19:36:08
Rating: 5
Comment: Great experience on getting a car and life insurance.
Name: R****** R****
Date: 2024-06-03 19:07:33
Rating: 5
Comment: Great customer service kindness and service I am a customer of more than 10 years and I recommend them for the professional staff a special mention to Clara D.The best agent 👌💯
Name: S**** A*******
Date: 2024-05-24 21:04:30
Rating: 5
Comment: I wanna give a big thank you to Carolina. She helped me out a couple days ago getting me a new policy. Carolina is very kind and helpful she helped me understand my policy and made sure it was the right one for me. I definitely recommend going to this location and asking for Carolina for assistance.
Name: J****** G*******
Date: 2024-05-24 20:37:12
Rating: 5
Comment: Carolina was such great help when I needed to get insurance. Had to insure my new vehicle and I’m glad she was able to find me good prices
Name: K**** S******
Date: 2024-05-24 18:12:10
Rating: 5
Comment: Sonia went the extra mile to assist me in verifying my insurance policy number with the DMV. I had to take care of this today or I would have been S.O.L. I had my issue resolved within an hour of calling. Thanks again for your help
Name: J******* V******
Date: 2024-05-23 20:55:22
Rating: 5
Comment: I was helped by Carolina Felix, elaborately answered my questions & was very patient
Name: M***** R******
Date: 2024-05-23 05:22:30
Rating: 5
Comment: Called to get a quote spoke to Sophia who was professional, patient and very helpful. Her customer service was tops
Name: V**********
Date: 2024-05-23 00:14:13
Rating: 5
Comment: Great environment. Honestly they help alot with prices and their service is on point explaining everything to detail. Thank you perla for everything
Name: T****** F******
Date: 2024-05-22 23:17:40
Rating: 5
Comment: I called and talked to Sophia she answered all of my questions I had and made this process super easy I will definitely be recommending her to my family and friends
Name: I***** M******
Date: 2024-05-18 17:59:02
Rating: 5
Comment: Thank you Carolina for the best insurance experience ever. I have gone to a few and not many give you the information needed,Carolina went out her way to answer all my questions with no doubt. Thank you!
Name: W****** M******
Date: 2024-05-18 01:58:18
Rating: 5
Comment: Thank you Perla for your help
Name: A***** W***
Date: 2024-05-17 23:17:37
Rating: 5
Comment: This review is for Sophia! She was amazing with answering all of my insurance questions thoroughly. I appreciate her patience with me while I talked her ear off! Thank you so much for making my experience easy!
Name: V***** N******
Date: 2024-05-17 22:05:03
Rating: 5
Comment: Perla was very accommodating and helpful. Service is great!
Name: J***** S******
Date: 2024-05-17 20:29:38
Rating: 5
Comment: Great car insurance people are friendly and helpful thank u perla
Name: M****** T*****
Date: 2024-05-17 20:25:16
Rating: 5
Comment: Sophia is amazing and so helpful!! She is fantastic at her job and anyone would be lucky to have her help them out!
Name: A*** Q*******
Date: 2024-05-17 20:12:35
Rating: 5
Comment: Good insurance and Perla is always answering my calls
Name: M****** R******
Date: 2024-05-17 18:12:35
Rating: 5
Comment: Sophia gave me a great quote and great customer service.
Name: D**** L***
Date: 2024-05-17 00:34:38
Rating: 5
Comment: Sophia is the best! Very professional
Name: V******* R****
Date: 2024-05-16 23:03:17
Rating: 5
Comment: The best agent team in San Diego. I’ve worked directly with Sophia and she’s great!! She helped me get insurance for my business and helpfully explained the whole process. I definitely recommend.
Name: J**** H********
Date: 2024-05-16 22:52:34
Rating: 5
Comment: Just had a call with Dougs State Farm office in Down Town! I spoke with Sophia regarding a current policy, she was able to help me quickly and efficiently on my lunch and was at my disposal for any of my concerns regarding my policy. Thank you Sophia !
Name: R***** S****
Date: 2024-05-16 22:24:08
Rating: 5
Comment: Called the downtown office inquiring about car insurance and Sophia was super knowledgeable and helpful. 10 out of 10 customer service would definitely recommend Sophia to anybody!
Name: D**** H*******
Date: 2024-05-16 20:38:52
Rating: 5
Comment: They have great rates. Their customer service is great. Can’t ask for anything else.
Name: R****** S*******
Date: 2024-05-16 18:47:08
Rating: 5
Comment: Cassidy is the best
Name: e** g*******
Date: 2024-05-02 21:16:00
Rating: 5
Comment: Always attentive and helpful
Name: R******* F****
Date: 2024-04-29 03:41:59
Rating: 5
Comment: I hate dealing with anything insurance. But, I have to say Carolina was beyond helpful. Her knowledge, understanding, and efficiency really exceeded my expectations. She was professional, accommodating, and her warm welcoming attitude really made my experience enjoyable. Thank you Carolina for all your help. I not only recommend this branch, but I recommend Carolina.
Name: J**** B****
Date: 2024-04-27 00:58:37
Rating: 5
Comment: Fast, efficient, and fair. It’s a pleasure doing business with the personnel at Doug Steiner’s office!
Name: A****** P****
Date: 2024-04-27 00:02:23
Rating: 5
Comment: I like to leave a review for Perla. Perla was great with explaining the quote I was given. She answered all my questions. Will highly recommend her and State Farm for sure
Name: S***** D****
Date: 2024-04-26 23:57:49
Rating: 5
Comment: Clara is my go-to for all my insurance needs. Contact her for yours!
Name: N***** V*****
Date: 2024-04-26 23:20:50
Rating: 5
Comment: Best State Farm branch. Carolina provided excellent customer service! She went above and beyond. Very professional.
Name: E**** L****
Date: 2024-04-26 23:01:18
Rating: 5
Comment: Staff are nice, friendly, and very helpful.
Name: a***** j****
Date: 2024-04-26 22:36:26
Rating: 5
Comment: Excellent service, I highly recommend this insurance. Clara, the girl who took care of me was very kind; and what I liked the most is that I clarify all my doubts; in addition, she speaks Spanish and was able to talk to my husband too since he does not speak English very well. Super Recommended!
Name: R**** C*****
Date: 2024-04-26 22:28:15
Rating: 5
Comment: Perla is the best insurance agent. Highly recommend.
Name: A**** U******
Date: 2024-04-26 22:09:58
Rating: 5
Comment: Perla helped me out a lot
Name: A****** A****
Date: 2024-04-26 21:56:36
Rating: 5
Comment: Perla goes on beyond the stars!! She took great care of my insurance needs at a very great price!!! I couldn’t be happier with my results🙌I wouldn’t definitely recommend State Farm and advise to with Perla !! Great customer service and so friendly !!! Thank you Perla🙌
Name: V***** V****
Date: 2024-04-26 21:51:15
Rating: 5
Comment: All my insurance needs were meet because of Perla Q. She guided me through my auto insurance issues and made the process extremely easy. I’m glad I switched to State Farm. Thank you, Perla. Keep up the good work!
Name: m**** r****
Date: 2024-04-26 21:50:29
Rating: 5
Comment: Carolina gives great customer service. Thank you State Farm!
Name: M***** G*****
Date: 2024-04-26 20:26:16
Rating: 5
Comment: Cassidy and Perla are always very helpful
Name: V******* F****
Date: 2024-04-26 19:54:40
Rating: 5
Comment: Thank you State Farms for always answering all my questions, specially Carolina that it’s always very attentive with everything.
Name: J******
Date: 2024-04-26 18:14:30
Rating: 5
Comment: I was looking around for insurance and ended up being helped by Carolina who not only gave me an amazing price but also made me feel super welcomed, she has an amazing character and great work ethic made the entire process lots of fun
Name: C***** R****
Date: 2024-04-26 18:14:29
Rating: 5
Comment: Carolina helped me with my insurance questions and guided me to the best possible solution. I would 10/10 recommend her for all your insurance needs.
Name: J***** S***** J**
Date: 2024-04-20 15:16:51
Rating: 5
Comment: Finding the right insurance agent is no easy task, but I am so pleased with the service and knowledge of Doug Steiner and his office staff. They are responsive, and most importantly provide excellent service. With over 100 addresses insured with State Farm, some of which have had policies cancelled due to their location, Doug went as far as to recommend other insurance markets that would be helpful in insuring these properties.Very seldom will I write a review for a company, but Doug Steiner, State Farm Insurance in San Diego and his staff deserve the recommendation for their tremendous customer service.
Name: J****** M*****
Date: 2024-04-20 00:51:33
Rating: 5
Comment: What a great service a representative Perla was able to answer all my questions. Im glad I made the decision to call, Ive had negative experiences with my old insurance but this lady made it more at ease. Thanks!
Name: E**** S******
Date: 2024-04-19 23:55:47
Rating: 5
Comment: Recommend talking with Sonia for your insurance needs. Very knowledgeable and professional
Name: s****** d*******
Date: 2024-04-19 23:46:45
Rating: 5
Comment: Greatttt customer service with Perla and Carol they are very helpful and understanding I’m glad I switched to State Farm
Name: C***** T*****
Date: 2024-04-19 21:01:03
Rating: 5
Comment: Perla has great customer services and great knowledge.
Name: M**** 4****
Date: 2024-04-19 20:29:06
Rating: 5
Comment: Perla Hernandez have always been there whenever i had any concerns or issues. the customer service that i get from your company is great and truly appreciated! thank you Perla
Name: M****** G*****
Date: 2024-04-19 19:49:28
Rating: 5
Comment: Awesome service from Perla, she did a great job with helping me find a low price for my auto insurance. Thank you!
Name: A** W******
Date: 2024-04-19 19:18:22
Rating: 5
Comment: Sophia was very knowledgeable, courteous and helpful for both my auto and homeowners policies.
Name: B**** D****
Date: 2024-04-19 18:20:33
Rating: 5
Comment: Clara Dukes was amazing help. She was very kind and willing to be patient with me.
Name: r**** m*****
Date: 2024-04-09 17:49:56
Rating: 5
Comment: This office is so friendly and helpful! Its always so refreshing to find a company that makes each experience a good one! Ive been with them for 20+ years and highly recommend them!
Name: w*** c*****
Date: 2024-04-02 22:03:21
Rating: 5
Comment: Great customer service every time no hassle ever
Name: F**** R****
Date: 2024-03-27 02:03:29
Rating: 5
Comment: I am very satisfied with the very quick and excellent service.
Name: A** W*****
Date: 2024-03-22 17:47:17
Rating: 1
Comment: I am very disappointed at about State Farm in El Cajon. I would never use the agency from El Cajon very sneaky and not honest I don’t trust him. I would never recommend him from El Cajon. They don’t fo the job.
Name: c**** l*****
Date: 2024-03-14 20:37:25
Rating: 5
Comment: Doug and Cassidy must be the epitome of the best state farm agents anywhere. Thorogh, professional and knowledgeable. Very kind and considerate folks
Name: M**** R****
Date: 2024-03-08 00:44:34
Rating: 5
Comment: Love my Insurance coverage State Farm is the best. Love how friendly helpful they are. In each of the Occasions I’ve had issues or concerns Carla,Perla, and Sonia have been so helpful. Love how they made me feel, like if I was chatting with a friend.
Name: J*** C*******
Date: 2024-02-02 22:02:50
Rating: 5
Comment: Thanks Perla u are the best
Name: D***** D* L* C***
Date: 2024-01-31 22:44:43
Rating: 5
Comment: Great experience with Perla she was able to get get me the right insurance for my truck at a reasonable price. She also informed me about life insurance for my girlfriend and I witch actually seem very affordable. Thank you Perla for the help we are very thankful.
Name: A**** A******
Date: 2024-01-03 20:43:06
Rating: 5
Comment: State Farm such as amazing team, always helpful and quick response. I’m happy to get insurance with this company💪
Name: B***** B******
Date: 2023-11-30 13:22:00
Rating: 5
Comment: We have been with Doug Steiners State Farm office for at least 17 years. They are absolutely amazing! When I call I always ask for Cassidy. Everyone there is great but talking with Cassidy is like talking to an old friend. She asks about my kids, what we have been up to etc. I never feel pressured to add things to my policy. She gives me my options and breaks things down to where I can understand. I recommend all of my family and friends to call Doug’s office. Our coverage is great and the prices don’t break the bank.
Name: S*** E****
Date: 2023-11-14 01:42:32
Rating: 5
Comment: In a big transition moment in my life it was a complete win to work with Doug. He was quick to respond, kind, efficient and offered top-notch service. I highly recommend this branch to anyone looking for great coverage and even better customer service!
Name: E****** T*******
Date: 2023-10-15 18:41:20
Rating: 5
Comment: Doug Steiner and his staff have always been very helpful, honest, efficient, and most importantly they are about their customers needs.Sonia M. recently helped me with some possible changes to my insurance. She went over my coverage and explained in detail how these changes could affect my premiums. I didnt change my coverage based on her breakdowns of savings I currently enjoy.Thanks!!
Name: P**** R******
Date: 2023-10-03 19:53:53
Rating: 5
Comment: Perla went above and beyond to get me the best quote. Very grateful I was referred over to her.
Name: B***** D*****
Date: 2023-09-20 13:40:26
Rating: 5
Comment: Doug and his staff have provide excellent service to me. They treat me like family and know me when I call and take of my insurance needs.The service far exceeds any other insurance agency. You will not go wrong with joining the State Farm Family.I am a satisfied customer of over 10 years.Give Doug a call and the team will take care of you.Smiles Bonnie Dawson
Name: K**** W******
Date: 2023-09-12 16:56:29
Rating: 5
Comment: Cassidy is the most helpful, no matter what I call for she figures it out. She has helped me with multiple cars and renters. She is my fav! (:
Name: f*****************
Date: 2023-08-18 18:22:17
Rating: 5
Comment: I have probably been with Doug Steiner’s office for 10 years or more. It’s been easy it’s been satisfying. If you make my life easier, you have my business.
Name: e***** v*******
Date: 2023-08-15 00:30:25
Rating: 5
Comment: Carolina Felix, provided outstanding customer service by not only listening to my needs but also thoroughly and patently answering all my questions. Great agent!
Name: B****** B****
Date: 2023-08-15 00:05:26
Rating: 5
Comment: State farm is the best car insurance company that offers you a complete service and affordable all of the customer services representatives are very helpful for all of my needs 😀
Name: R*** M****
Date: 2023-08-14 22:53:25
Rating: 5
Comment: Got a good quote on an insurance for my car and it has good benefits too, Perla was a great help if you guys call please ask for Perla she helped me understand and get a good insurance deal !
Name: A****** K*********
Date: 2023-08-14 22:26:37
Rating: 5
Comment: I had the honor of being helped by Carolina while trying to get my car insured. The process was very smooth and she was great at explaining the option that I had! I recommend all my family and friends here now!
Name: o** o******
Date: 2023-08-14 20:47:22
Rating: 5
Comment: Perla was great help from start to finish. Answered all questions with patience
Name: R****** B******
Date: 2023-08-14 18:46:17
Rating: 5
Comment: Cassidy, the State Farm representative was extremely helpful and knowledgeable in all aspects of answering my questions and concerns. She provided exceptional customer service.
Name: R****** N*****
Date: 2023-08-14 18:33:59
Rating: 5
Comment: Love the service, always helpful. Never had an agent as good as Cassidy and Doug
Name: S*** A* K***** N*****
Date: 2023-08-11 23:11:09
Rating: 5
Comment: I was in a huge bind when I called nearly in tears after a mixup with my insurance. I needed a new policy, but was new to town in between a move, and didn’t have my documents. I was able to get help from Katarina and even though it took a while we got everything squared away. Thank you so much! You saved my day! 😇
Name: G**** W**** 3**
Date: 2023-06-19 17:29:33
Rating: 5
Comment: My rental house in Texas had a huge increase in insurance due to the weather related issues. Doug was able to contact a agent in Texas for me and get me a policy through State Farms network and ended up saving me over $200 by combining my State Farm policys. Thanks Doug!!
Name: A****** C*****
Date: 2023-06-12 23:54:35
Rating: 5
Comment: I have dealt with a lot of insurance companies and have been disappointed every time untill Sophia, she was so patient with me, very professional and got what I needed right away. Thank you!
Name: M***** �************** R******
Date: 2023-06-03 13:45:16
Rating: 5
Comment: I love State Farm. Finally an insurance company that actually cares about their customers. So easy to talk to, very understanding, always available to help and answer any questions. They always make me feel comfortable. My daughter was involved in an accident recently. Everything was literally handled before we even left the accident scene. Thank God for good service and a great staff. Thank you State Farm for everything
Name: J***** S*****
Date: 2023-05-31 18:37:40
Rating: 5
Comment: Doug Steiner does an amazing job as well as his employees they work fast and are also very diligent.
Name: D**** B*******
Date: 2023-05-26 16:52:49
Rating: 5
Comment: Wonderful customer service was provided! Sonia M. was a gem to navigate some tricky policy issues.She was very thorough and communicative.Would recommend any to Doug Steiner’s office….especially with Sonia’s knowledge and skill to handle matters so efficiently.
Name: D** D***
Date: 2023-05-09 18:57:36
Rating: 5
Comment: Carolina was so professional and nice helping me. She went above and beyond for me.
Name: N***** G*****
Date: 2023-05-09 17:15:49
Rating: 5
Comment: Extremely helpful, they went above and beyond to make this process less stressful. Best customer service I’ve ever received from an insurance agency
Name: K****** B***
Date: 2023-05-05 19:18:27
Rating: 5
Comment: Boss lady Perla is a excellent worker she reasons with the client and is very very polite,and respectfully. State farm made the right choice of hiring ms.perla.
Name: C****** S******
Date: 2023-05-05 18:39:50
Rating: 5
Comment: Hi I Am the president of the U.S and I Approve this message- Insurance Agent Perla was an Exceptional Agent in assisting my insurance needs. I was absolutely dumbfounded by how professional and Helpful she handled my situation as a Professional(5 degrees and counting) who needed insurance. This company is heading in a Great and Fantastic direction with Amazing Agents such as her. I am honored and Grateful I chose Statefarm as my insurance provider. Like a Great Neighbor, Statefarm was there.
Name: B** T*****
Date: 2023-05-03 02:35:58
Rating: 5
Comment: Recently a met with Doug and I was impressed with his knowledge and experience. Rest assured if you work with him and his team you will get great service from a consummate professional.
Name: R**** D*********
Date: 2023-04-06 05:55:58
Rating: 5
Comment: Highly recommend insurance agent Sophia Rosario.She setup three new insurance policies for me, competently and patiently checking multiple options for each policy, to arrive at an optimal solution for every policy.
Name: J**** P*******
Date: 2023-04-03 18:09:11
Rating: 5
Comment: I had an excellent experience. They explained everything to me patiently.
Name: A**** E******
Date: 2023-03-22 01:40:05
Rating: 5
Comment: Carolina extended great service! She helped keeping me updated about a claim that was taking longer than expected. Carolina did a good job at being responsive and maintaining transparency. She made me feel listened to and like a valued customer. Thank you so much Carolina!
Name: M****** P****
Date: 2023-03-10 21:22:36
Rating: 5
Comment: Doug Steiner has been my agent for a number of years. His service has been impeccable.
Name: V******* M******
Date: 2023-02-21 17:59:16
Rating: 5
Comment: We’ve had Doug as our insurance agent for years now and I won’t ever move. He and his staff are always incredibly nice and helpful, and I couldn’t have asked for a better agent. Cassidy and Sophia usually are the ones that help me and they are both amazing!
Name: V******* J*******
Date: 2023-02-17 20:09:48
Rating: 5
Comment: I highly recommend this place they are very helpful. You could feel and notice that they are real interested on your needs.
Name: C******** R****
Date: 2023-02-03 21:38:36
Rating: 5
Comment: Today, I spoke with Carolina at State Farm Doug Steiners Office. Carolina was patient, kind and knowledgeable and helped me with a time-sensitive emergency with new vehicle. I am so grateful to Carolina and highly recommend that you give them a call for your insurance needs!!
Name: K**** S*
Date: 2023-01-18 18:39:38
Rating: 5
Comment: I love working with Doug and his team! They respond quickly to requests and helped me out quite a bit when I got rear ended and Nationwide was dragging their feet on paying.
Name: F******* R****
Date: 2023-01-05 22:40:41
Rating: 5
Comment: The best service and attention they helping me with my work truck insurance my house insurance and my personal cars 100 % the best service
Name: M*** W*****
Date: 2022-11-04 18:15:24
Rating: 5
Comment: Harmonious ability to interfaceWith Her Clients and co-workers. Cassidy is a Blessingto Her Self and Co-Workers-& Especially Her Employer.She Gets the Job Done!!
Name: M***** W*****
Date: 2022-10-07 23:12:55
Rating: 5
Comment: I am very satisfied and happy with excellent customer service and a car insurance policy bundled with renter insurance policy that no other insurance company in San Diego can beat. Before buying a insurance policy check with State Farm Doug Steiner office for quote!!
Name: M***** L****
Date: 2022-10-06 18:56:37
Rating: 5
Comment: Clara has been my agent for about 7 years I’m glad she called me and pulled me from my previous insurance agent! She always helps and provides exceptional customer service! I always send her all my referrals as I know she will care for my family and friends the same way she does for me and my businessThank you Clara for all you do!
Name: N**** C**** (*******
Date: 2022-10-04 21:59:29
Rating: 5
Comment: Unbelievable customer service and along with that, the best price I’ve had on ins in a long time
Name: P******* G*****
Date: 2022-10-01 15:59:05
Rating: 5
Comment: Clara with State Farm has been amazing. We have several policies with State Farm and Clara has always looked out for us. We also filed a total loss claim recently and State Farm took care of our claim quickly and appropriately. I was honestly impressed by how fast they resolved my claim and took care of us. I highly recommend State Farm and Clara. She truly has been a huge help.
Name: J****** A*********
Date: 2022-09-30 18:41:17
Rating: 5
Comment: I have been with state farm for many years. This office has always been very helpful. The entire team and in particular Clara is one of the representatives that has always been there to provide exceptional customer service. Thank you! Your work does not go unnoticed.
Name: M**** A*********
Date: 2022-09-30 16:57:32
Rating: 5
Comment: Great office team, always there to help. I appreciate their great customer service and dedication to providing a solution each and every time to all my questions and concerns. Quick turn around. Great team!
Name: M***** �*********** H***
Date: 2022-09-26 22:03:05
Rating: 5
Comment: The experience I had today was excellent and very professional. Sophia Rosario was an amazing and very knowledgeable about her job. She was kind and caring and took time to explain everything to me. I now have a better understanding for the type of policy I have for me and my daughter.
Name: M**** P****
Date: 2022-09-21 19:58:59
Rating: 5
Comment: Got the chance to speak to Sonia this afternoon.She is very professional and friendly. Helped me with something I had never done. She listened and explained the changes that would be made to my account. Very happy with the help I received.
Name: M C
Date: 2022-09-19 20:57:01
Rating: 1
Comment: I am very disappointed with State Farm insurance they are unprofessional and unorganized stuff I don’t recommend
Name: L*** H***
Date: 2022-09-07 22:06:00
Rating: 5
Comment: I spoke with Carolina today regarding several questions I had. She answered every one and helped me save on my monthly bill. I was very impressed by her knowledge and how friendly and attentive she was. I am happy that I know I can count on Stare Farm for my insurance needs and with Carloinas help I know i can have my questions answered quickly and efficiently.
Name: T**** O****
Date: 2022-09-02 18:11:27
Rating: 5
Comment: Excellent service very professional and very helpful been with them for several of years highly recommended
Name: T** K******
Date: 2022-08-26 23:14:53
Rating: 5
Comment: Perla Hernandez was extremely helpful through the whole process of my claim. Excellent customer service.
Name: b**** g*******
Date: 2022-08-23 23:13:07
Rating: 5
Comment: Really happy I got state farm, sonia and Sofia made it easy for me to switch and get a state farm coverage . Would recommend them to people and family I know .
Name: J**** R******
Date: 2022-08-19 03:14:10
Rating: 5
Comment: It has been confident to do business with you. Being insured with State Farm is like taking a good old drive along the road. thank you for your service!
Name: m***** s****
Date: 2022-08-17 18:05:58
Rating: 5
Comment: Carolina was extremely helpful. I called with a VERY unusual question and she asked if she could research the situation and get back to me. Within 15 minutes she had an answer and was able to offer solutions. Wow!
Name: M**** D**
Date: 2022-08-13 14:25:54
Rating: 5
Comment: I had some difficulty with Wawanessa and poor business practice. After looking around for best policy I stumbled on State Farm. I was helped by Sophia Rosario who got my policy going with no gimmicks or additional fees that I was seeing elsewhere. Very happy with their service.
Name: M****** L****
Date: 2022-08-09 22:35:58
Rating: 5
Comment: Doug Steiner and his staff are always going above and beyond to provide excellent customer service. I’ve been a client for years and they always make sure I feel safe and confident with any concerns regarding my policies. Cassidy is super friendly and helpful ! Thank you !
Name: S**** R****
Date: 2022-08-03 23:54:47
Rating: 5
Comment: Doug has been my insurance agent for many years. I have always felt that he has taken the time to listen to and understand me and my situation, and then has used his extensive experience to fashion the best configuration for my insurance needs. Highly recommended.
Name: B***** D*****
Date: 2022-08-01 20:54:30
Rating: 5
Comment: I have been a customer of Doug Steiner for several years his office has a wonderful staff Cassidy has been my rock Doug is always there for you They always know who you are when you call And they always want to help if you dont have insurance with him you need to get it now get it now Great insurance agent and the staff is phenomenal
Name: S**** M*******
Date: 2022-07-27 19:04:14
Rating: 5
Comment: Doug & Perla have been amazing throughout my claim process. I know that I will not be getting insurance with anyone else, since they are both terrific! They are very thorough and are great at following up with any questions I may have.
Name: K**** L*****
Date: 2022-07-27 03:57:47
Rating: 5
Comment: Always welcoming you with a smile helping with the best service and thriving to provide the best policy according with your needs, great team, thank you PERLA for been so patient and answering my questions
Name: M E*
Date: 2022-07-20 16:20:26
Rating: 1
Comment: Worst customer service ever. They even called me to sell on me on life insurance and when I declined they laughed ans asked why. Extremely unprofessional. Seeking another office.
Name: S****
Date: 2022-07-20 06:40:13
Rating: 5
Comment: Ive been with Doug Steiner office before he took over the previous agent who I loved as well. Id say Ive been with state farm since the early 90s. I have the car and life insurance, my son has the car and insurance for his home and the youngest will be added shortly once he gets his license. I almost forgot my mom, she has car insurance through Doug as well. And I always brag about the service hes given me. My bestie just joined him a few months ago. Hes really a great man. Hes taken care of me, my family and friends. . Hes a family household name. Hes really helped me and my family more than you know. He and his team return my calls immediately!!! I have been in an accident and they really took care of me. I know many people arent educated on insurance but my friend became an insurance agent based on his lack of knowledge on coverage, he thought paying his measly 50.00 monthly service with this unknown company, would cover him in an accident, little did he know he had no coverage for himself and no car. All I can say is get the highest coverage, because if you dont have enough coverage, the damage you cause to someone, and if your coverage doesnt cover the damages, they will go after your earnings. Please please dont tailgate, my words of advice. P.s.i love the ability to talk to an agent 24/7. While shopping for a car after hours we were able to leave the car lot fully covered. And get life insurance!!! Dont leave your loved ones to have to ask for go fund me help. As much as I want to give, I cant. I made it my responsibility to care for my family after I have passed. If youre a homeowner and or have children. You want them to live comfortable as possible without you. If you choose Doug as your agent, it will be your best investment you made for you and your family. Just sayin...
Name: S** O*****
Date: 2022-07-18 18:06:55
Rating: 5
Comment: Made the switch from online insurance company and we are pleased with service from Doug and his office staff provide. You speak to an actual person who is attentive.
Name: C**** S*******
Date: 2022-07-01 05:49:41
Rating: 5
Comment: Ive been a client of Dougs for 17 years.He, Karissa, and his team have always been a reliable source ofcomfort, when it comes to securing the things I treasure most. Recently, I applied for my first claim ever. It wasof course unexpected, and required immediate attention. Karissa really helped to expedite my claim. Due to her efforts in particular, Panda (the cat) is going to get the surgery he needs to heal his leg and continue to have a normal active life. He thanks you!My case took just over a week to resolve. In todays world, I think thats pretty damn good.Doug, thanks for all the birthday cards throughout the years.I hope you and yours have easy times.Sincerely, Chris
Name: O*** V***
Date: 2022-06-14 16:46:09
Rating: 5
Comment: They are there for me when I need them and specialty Clara always answering my questions clearly and very professional. Thank you!
Name: L*******
Date: 2022-04-22 22:17:47
Rating: 5
Comment: They saved the day!!!! I was converting a sprinter van and in the in between of empty cargo van and finished RV, and after 2 hours of calls to major companies who had no idea what I was talking about, Cassidy answers the phone and knows exactly what to do. Literally 15 minutes later I was taken care of, had a better rate than anywhere, and also because of her knowledge working with other van conversions, felt so taken care of. HIGHLY RECOMMEND!
Name: j m******
Date: 2022-03-07 20:51:29
Rating: 5
Comment: Good professional and prompt. I recommend doing your insurance business here...
Name: C****** C*******
Date: 2022-02-22 18:27:01
Rating: 5
Comment: They have really good customer service they are very friendly as well .
Name: M****** C*****
Date: 2022-01-14 19:03:41
Rating: 5
Comment: I have had Sate Farm Insurance for many years. Several years ago my agent retired and I was transferred to Doug’s office. It has been great! Doug and Cassidy are so attentive, responsive, and absolutely on top of all of our needs. I highly recommend their office.
Name: N*** W*******
Date: 2022-01-07 19:32:07
Rating: 5
Comment: Im very pleased with Dougs Steiner State Farm Service in the short time I have been serviced by his office. The office staff returns my call when I leave messages in the middle of the night. They are prompt in resolving my concerns, they are easy to talk to and understand my needs.
Name: T**** C****
Date: 2022-01-06 22:35:42
Rating: 5
Comment: Cassidy is kind, compassionate, understanding and professional. My interactions with her have always been informative and helpful. She goes the extra mile to make sure your needs are met and that you understand the process. 5 stars all the way! 😁👍
Name: S**** C*******
Date: 2022-01-02 03:31:46
Rating: 5
Comment: I have been a customer with Doug Steiner State Farm (not Jake, but just about as good :) for 8 or 9 years. During that time, Ive spoken with Doug himself, Cassidy, Catee (Catherine) and Im pretty sure another member of the team, a couple years back.I always have the feeling of familiarity when talking with Doug or one of his team members. They are friendly and professional at the same time. Insurance is important, but lets face it, Its not a particularly exciting thing to buy or update. Even so, I will say it again, when I talk with one of Cassidy, Doug or another member of the team, I feel like Im working with someone I know.Call them and get help with your insurance: Auto, home owners, renters insurance, etc.
Name: C****** F*******
Date: 2021-11-11 00:51:01
Rating: 5
Comment: It has been years since I’ve had great insurance and so far im very pleased. I received a great deal on our bundle (home owners, cars, ect. ! Definitely recommend them!!
Name: A D*****
Date: 2021-11-09 20:47:06
Rating: 5
Comment: State Farm has a terrible billing system - you never get all your bills and they bill each car etc separately. But, the people at the Doug Steiner Agency are exceptional. They take care of your questions when you go to the office, friendly and efficient. Just wish the company would bill on time and completely.
Name: M****** R**
Date: 2021-11-04 19:36:53
Rating: 5
Comment: Doug Steiners office is awesome. Weve been doing business with them for several years now and every single person that have helped us has ALWAYS DONE AN OUTSTANDING JOB and this last time GINA was wonderful helping me, getting back to me to follow up with my claim, which I loved. I really appreciate your help, that was outstanding, thank you very much GINA. Thank you all (Doug, Cassidy, Clara, Leslie, Solmayda)for the GREAT CUSTOMER SERVICE over the years, your office is highly recommended.
Name: T**** S*****
Date: 2021-10-27 19:37:28
Rating: 5
Comment: Doug Steiner, State Farm office has been taking care of my family since we moved to California. They are friendly, very knowledgeable and always available for questions. I have always received prompt service when I have needed to file a claim or in need of roadside assistance. They also keep me up to date on my life insurance policies.
Name: M****** S***
Date: 2021-10-26 23:55:10
Rating: 5
Comment: Ive found this agency to be honest, helpful, and well-versed in the various insurance products Ive needed over the years. If youre looking for great value and quality professional services with a top notch insurer, definition recommend this team. Thank you Doug and Cassidy especially for all your assistance.
Name: M****** A******
Date: 2021-10-25 23:32:42
Rating: 5
Comment: Doug Steiner and staff provide the type of Insurance Service EVERYONE needs.... Professional.I have been a client for several years for car insurance, home insurance and rental insurance.There are many insurance options online... choose Excellent Service and very competitive pricing.Call Doug Steiner.
Name: E****** F*******
Date: 2021-10-25 19:21:43
Rating: 5
Comment: They have been my insurer for a number of years now, and cant imagine going anywhere else. I tend to ask question after question regarding my policies and have always been given a clear answer in a timely fashion.
Name: L*** G********
Date: 2021-10-21 23:31:54
Rating: 5
Comment: Great customer service highly recommended, Clara helped and answered all my questions. Hablan Español.
Name: C****** S****
Date: 2021-10-19 18:18:18
Rating: 5
Comment: I called in recently to get a quote for my Homeowners Insurance and spoke to Cassidy Sanchez. She was very friendly and personable and thoroughly answered all of my questions. She seemed very knowledgeable about the industry and area as well. She followed up right after with quotes for homeowners and automobile insurance. I truly appreciated being able to speak to someone quickly and not have to get routed through a phone system. When I can, I try to acknowledge great customer service and experiences. Thank you very much!
Name: L***** M****
Date: 2021-10-13 21:53:44
Rating: 5
Comment: I appreciate that Gina took the time to help me insure my bicycle with the same type of service as if I was insuring something big and more expensive.
Name: M**** E****
Date: 2021-10-13 16:44:02
Rating: 5
Comment: Doug and his staff are amazing. I Would highly recommend to anyone looking for a good agent. Cassidy is wonderful, very friendly and knowledgeable. Doug took the time to talk to me personally about policies and recommended plans for me that fit my families needs when I was inquiring. I would give 10 STARS if I could!!!!!
Name: F*** b*****
Date: 2021-09-03 17:08:42
Rating: 5
Comment: Ive been with State Farm since 1987. Doug Steiner took over my policy several years ago and has done an outstanding job. He has been very helpful with all my needs in getting me the best policy and lowest costs. I highly recommend Doug.
Name: D**** D*****
Date: 2021-08-19 23:03:50
Rating: 5
Comment: Doug Steiner’s office is great. I’ve been doing business with them for over 12 years and have all my fleet vans for my business covered by them. Doug will reach out anytime he sees an opportunity to save me money. Years ago Doug educated me about a marine policy which covers tools inside my van (theft) when regular car insurance will not cover that. I took that info and pulled a very reasonable policy to cover my tools, which ended up needing to be used end of last year. It saved me thousands! Doug’s office relocated and they even worked with my company for some needs they needed at their new office. I thought that was very cool and personable.
Name: W****** R*****
Date: 2021-08-13 22:47:10
Rating: 5
Comment: Worked with Leslie on insuring my new work truck. Leslie was a very good agent whom make the whole process very simple and easy. As long as I can work with her Doug Steiner State Farm will get all my new business. Thank You very much Leslie
Name: J*** S******* I*
Date: 2021-08-05 20:33:11
Rating: 5
Comment: Cassidy was extremely helpful and patient with my current situation, and I finally feel like I was treated like a person again instead of just numbers on a background check. She made my day and got me a great policy!
Name: T********* G*****
Date: 2021-08-04 08:23:27
Rating: 5
Comment: Thanks Cassidy for all of your help. Ive been with State Farm for many, many years and everyone is always so professional, helpful and amazingly friendly. 🙂
Name: T***** R****
Date: 2021-08-03 23:17:03
Rating: 5
Comment: If you have to make a claim it’s always nice to have friendly knowledgeable people to facilitate the process. Thanks again for the help!
Name: d******** w****
Date: 2021-08-02 19:16:42
Rating: 5
Comment: Ive been with Doug and his team for about 7 or 8 years. This is a great company and they tell you everything you need to know and very honest. Which is whats been missing!!! Cassie and the entire department makes you feel like friends not a client. They still work hard like they are trying to get my business. A++++
Name: A**** a*******
Date: 2021-07-23 17:31:29
Rating: 5
Comment: Leslie is always super helpful, she explains any question I have to the best of her knowledge. She helped me get my home insurance which I’m super happy about.
Name: G******** R*****
Date: 2021-07-20 00:15:45
Rating: 5
Comment: I have been a customer for over 10 years and had few claims and every time I have been help with no problems BEST SERVICE FROM A INSURANCE
Name: A*** G*****
Date: 2021-07-16 17:25:52
Rating: 5
Comment: Cassidy hooked me up with a quote and a policy quickly for my motorcycle. Thanks Cassidy! 🤩
Name: S******* H*****
Date: 2021-06-30 21:02:51
Rating: 5
Comment: Thank you Cassidy for always helping me with anything I need. Quick to reply and helpful with any questions I have.
Name: K**** S****
Date: 2021-06-28 20:58:00
Rating: 5
Comment: In my experience there has never been a time when I thought the need for choosing another agent . Satisfied with all the quality and detailed service of state farms professional team practice. This business makes insurance shine
Name: r*** e******
Date: 2021-06-15 18:43:39
Rating: 5
Comment: Since day one they have provided amazing service! Always on top of my needs! This team has been there for me always expecting to serve the best care! Giving me a good experince and advices on coverages! Also proving me with Life insurance for future need!
Name: k***** S****
Date: 2021-05-21 21:18:23
Rating: 5
Comment: Ive had such a good experience! Doug is the most helpful person Ive ever had with car insurance and is always quick to respond to my questions or concerns!
Name: R**** G****
Date: 2021-05-21 20:11:43
Rating: 5
Comment: I’ve been with Doug for years, love the personalized service I get from him and also the whole office, especially Cassidy.
Name: N**** B*****
Date: 2021-05-21 20:02:26
Rating: 5
Comment: I have been with Doug Steiner - State Farm Insurance for many years. Both Doug and his staff are friendly, welcoming, professional, are able to answer any questions I have had, and also take care of any problems I have had. My insurance rates are also fair and reasonable. I am very happy with their service.I highly recommend them to anyone looking for a good insurance agent and Company.Thank you.
Name: A*** T*****
Date: 2021-05-13 21:03:05
Rating: 5
Comment: I have worked with Leslie on multiple occasions regarding different policies and insured vehicles, and every time she takes the time to explain to me the different options that I have and advises me on ways to save money. On top of that she always finds a way to give me a better price for my insurance. Definitely recommend speaking to Leslie.
Name: M**** N******
Date: 2021-05-13 05:34:47
Rating: 5
Comment: Leslie at State Farms always conducts herself in a professional manner. She always goes above and beyond to answer any of my concerns or questions. Bilingual a big plus!! Thank you Leslie for taking care of me. 5 plus stars for Doug Steiner, Leslie and team.Thank you a forever loyal customer,Manny N.
Name: j***** g******
Date: 2021-05-08 04:00:49
Rating: 5
Comment: Great! Always answer any question I have and helped me get a life insurance policy that was right for me and what I wanted/needed. Highly recommend them for any insurance needs.
Name: m***** s*******
Date: 2021-05-07 23:28:09
Rating: 5
Comment: I had State Farm with doug Steiner for about 7yrs now. Every one at this office is very helpful.I’ve been with the same agent Clara dukes and she has always been extremely helpful. She is always one call or text away to help me.I would really recommend this office for whoever is looking for a new insurance company.
Name: C***** W*************
Date: 2021-04-28 19:21:51
Rating: 5
Comment: I was referred to Doug for a recent plumbing problem in my house. He personally called me immediately to explain my options and answer all of my questions. He showed interest in my situation and offered ways to assist me. HIs support came at a time that was meaningful, and Im grateful for his help.
Name: G* R****** D***
Date: 2021-04-27 22:10:00
Rating: 5
Comment: Doug and his staff are very professional and made us feel at home from the time we moved from Illinois and transferred our State Farm Insurance here to Southern California. Great office to deal with!
Name: C**** L***
Date: 2021-04-26 20:50:22
Rating: 5
Comment: Doug has been my agent for many years and I’ve never had any issues or complaints. I mainly deal with Cassidy S. There and she is knowledgeable and really helps solve problems and keep my insurance up to date. Thank you to the whole team you all do a great job!
Name: L*** J*****
Date: 2021-04-23 22:37:38
Rating: 5
Comment: Doug and his staff have never failed me. They treat me with respect, professionalism & courtesy. Ive confused myself on several things regarding my policy & one thing that I really like about working with Doug is his calm & steady demeanor. Just a great team all around to do business with! I also want to say that Ive had to work with the claims department several times and they have been wonderful as well. They are thorough and make stressful situations easier to deal with. Their response time in paying out on claims is excellent. Its always a pleasure doing business with Doug & his staff.
Name: a****** G****
Date: 2021-04-06 20:38:16
Rating: 5
Comment: Doug and his office staff are amazing!!They have always gon above and beyond for my family and i.They work hard to give me the lowest rates, and i greatly appreciate that.. thank you Doug and staff 😀For being there each step of the way with my claim..
Name: R**** G******
Date: 2021-04-02 14:27:21
Rating: 5
Comment: I have my travel trailer insured with them. The team is friendly and efficient and provided a reasonable quote.
Name: K**** R***
Date: 2021-04-01 23:28:40
Rating: 5
Comment: I have been a State Farm Customer with this same office since I started driving at the age of 16. (I will be 64 in May) They always provide great service and are there when you need them! I have serveral Auto and Homeowners policys along with a new Umbrella Liability policy that is very reasonably priced. They also re-financed our vehicle at a lower interest rate and added Gap Insurance.
Name: M**** J******
Date: 2021-03-31 17:54:58
Rating: 5
Comment: Doug Steiner at State Farm did an amazing job helping with the right coverage for my needs. He is a personable and genuinely caring person. I consider him a friend for life and would refer anyone I care about to him.
Name: A**** E******
Date: 2021-03-25 18:43:43
Rating: 5
Comment: Excellent service provided at this location. Doug and his teams always take care of me and my family.
Name: P*** N*****
Date: 2021-03-24 23:19:40
Rating: 5
Comment: Doug and his staff are awesome. They promptly got me setup with my condo insurance and quickly answered any questions I had. Would highly recommend!
Name: A** V*****
Date: 2021-03-17 19:42:18
Rating: 5
Comment: Fantastic. Very helpful all the time. Great staff. My favorite is Cassidy! Thank you to the staff for all the years of #NOWORRY to all my insurance needs.
Name: R**********
Date: 2021-03-16 22:37:00
Rating: 5
Comment: Ive been with Doug and State farm for years! I couldnt be happier. Great service and a great guy.
Name: J*** M*******
Date: 2021-02-14 17:21:11
Rating: 5
Comment: Doug and Cassidy are the best. I am a Real Estate Broker and every time a client has a hard time getting insurance on a property or its too expensive somewhere else, Doug steps in and makes it happen. I highly recommend them.
Name: B**** K* F**********
Date: 2021-01-22 03:27:50
Rating: 5
Comment: Doug and his team are genuinely nice people. Doug has a deep knowledge and understanding of the insurance industry and clearly demonstrated how we could save money going with State Farm. I will also say that I ask more questions than most people, and in fact, I can be a tough customer to work with. Doug has been patient and has taken the time to get literally all of my questions answered in a way that left me extremely satisfied. Thanks, Doug!
Name: B*** D*****
Date: 2020-05-07 00:29:14
Rating: 5
Comment: Thank you to Doug Steiner and his team! My husband & I were notified of our insurance renewals for our truck insurance and condo homeowners insurance. Humm, a bit over the top, so we decided to check with State Farm. My husband and I were able to save over a $1000.00 annually by making these changes. Their office (Cassidy and Doug) was great in getting the quotes to us and all the details finalized with new payments, new insurance cards and documents within a matter of hours. I recommend giving them a call for your insurance needs.
Name: D**** D*****
Date: 2020-02-12 02:16:35
Rating: 5
Comment: My name is Bonnie Dawson, and I wanted to take this time to let you know my personal experience with Doug Steiner, and why I think that you should go with him for ALL your insurance needs. Doug from day one has always been accessible, and that is a plus he cares about his people. Cassidy is a Rockstar to me, my granddaughter had a accident and she was right there for me, she cared about the situation and always goes to the end for you. Cassidy cares like family, Doug and his team are sound and a solid insurance company that cares. You are definitely are not being taken care of unless you are using State Farm Doug Steiner. My hats off to this team! Try them you will not regret it!
Name: H*** L**** (******
Date: 2019-04-03 05:22:37
Rating: 5
Comment: Customer service here has always been above par.Unfortunately my finances have had me searching for lower cost coverage options.Recently I applied for the California Low Cost Auto insurance program, and discovered that the Doug Steiner agency is a licensed provider. Having had coverage through this agency in the past, I felt much more comfortable going to them than having the Low Cost program assign some random agent to contact me. The office location is also very convenient to my residence.A five minute phone call to the State Farm office had my completed quote ready to go, all I needed to do then was stop by at a time convenient to me to sign the paperwork and put down the deposit for the new coverage to take effect.
Name: E****** A******
Date: 2019-01-28 23:50:03
Rating: 5
Comment: Doug is a fantastic agent and gives excellent customer service!!!! he really looks out for his clients!
Name: J**
Date: 2018-08-14 20:55:59
Rating: 5
Comment: If youre looking to make a change, you might want to talk to Doug and his staff. I just met with them all today for the first time and Im already impressed.Doug took the time and trouble to earn my business without any guarantee of getting it. He provided me with answers and suggestions and even took the time to introduce me to his staff, of whom he is obviously very proud. Impressive group - knowledgeable, pleasant, attentive and caring. I look forward to working with them.
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Name: C**** K*****
Date: 2024-07-02 21:40:05
Rating: 5
Comment: Your people,Sonia and Cassidy are always so gracious and helpful. I appreciate you all very much thank you.