Kerbside pickup
Yes
DSW Designer Shoe Warehouse in Allen Park
Categories
Location on the map
Allen Park, Wayne County, Michigan, US
Service options
In-store pick-up
Yes
In-store shopping
Yes
Delivery
No
Health and safety
Mask required
Yes
Staff wear masks
Yes
Staff get temperature checks
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Crowd
LGBTQ+ friendly
Yes
Planning
Quick visit
Yes
Payments
Debit cards
Yes
NFC mobile payments
Yes
Credit cards
Yes
Phone: +1 313-438-2087
Site: https://stores.dsw.com/usa/mi/al...
Site: https://stores.dsw.com/usa/mi/al...
Opening hours
- Monday:10AM–9PM
- Tuesday:10AM–9PM
- Wednesday:10AM–9PM
- Thursday:10AM–9PM
- Friday:10AM–9PM
- Saturday:10AM–9PM
- Sunday:10AM–7PM
DSW Designer Shoe Warehouse in other cities:
Comments (172)
A woman goes into a shoe store....sounds like a good start to a joke. However, this DSW, is no joke! Customer Service has been excellent everytime I come here. Today was no different. I couldnt pull up my e-coupon but the sales associate at the counter used hers. My 7 year old daughter had picked out a key chain and the sales associate spoke directly to her would like to keep this out? and would you like me to cut the tag off for you. The whole 15mins on the way back home, my daughter was just smitten that she was so nice, mom. Thanks for going the extra mile once again today!!
Couldnt find the shoes my sister bought from Florida DSW sad
The store has a large variety of brands, and at a good price. I always like to check out their clearance section located straight at the very end of the store. Yesterday I noticed they had added an extra 30% off on clearance boots and booties which had brought them down to almost 30 dollars. Definitely worth checking out before the sale is gone if youre looking to get boots. The staff is kind and helpful. An other time I was shopping there, the lady at the register applied a coupon for me which I didnt know about, until I noticed the receipt at home.
Everything went great 😁 we found a really nice pair of shoes
My husband found lots of great deals, but I need a wide width shoe, so I didnt find anything.
You spend $90 for a pair of shoes you expect them the last for quite some time but they only lasted 3 months.. All we could get out of the manager was Im sorrys
New workers arent very friendly or helpful at all. Ask them questions about shoes they didnt know nothing at all not even were certain things are. The Ppl that were their before Cov-19 were very helpful, New were things were wasnt rude & talking to staff completely Ignoring you while your trying to check out & ask questions. Didnt offer advice on shoes or nothing this was the worse experience Ive ever had at DSW & I have been coming to this one since they opened. Kind of turned off now & looking for new shoe stores smh😒🤨😑😣😕😔So Sad
Wonderful customer service! Came in this afternoon with my 7 week old baby and found both women very helpful. One placed my future purchases behind the counter, while the other offered to bring my bags out to my car. Didnt catch either of their names, but I will happily make sure that I continue shopping at this location because of their kindness. And the shoes. Because the shoes are awesome.
Service here is really nice, the cashier had me to go on the website to get more discounts for my purchase. They have a good shoe selection for kids , males and females
Found a great pair of Juicy Couture sneakers at the best price ever! Young lady at thr register was super sweet!
Was looking for a pair of sandals and no one came to help me look for a specific pairs. When I went to go ask for help, I was blown off and the employee walked away. Would not recommend going here for shoe needs.
Do not go to this store location! I was in there shopping for a while and finally picked out the shoes I wanted. When I got to the register the shoes rang up for $20 more than the price they were tagged on the floor. I proceeded to show the manger where I took the shoes from and the generic addias price tag clearly showed that the price was 59.99 instead of 79.99. There were multiple boxes of the same shoe I had just picked out under that price tag. She refused to honor the floor price they were advertised for. I not only wasted my time there but have never been treated so poorly by management.
Overall nice location. I have a lot of trouble finding shoes in my size at this location though. The location that was inside Fairlane Mall had more of a selection for those with bigger feet, while I can only seem to find either too small or too big in the styles I like. Having said that, they are able to order larger/smaller sizes if they are not in stock which is awesome! Easy to find from Outer Drive in normal traffic.
It was great, the employees were very helpful always asking if we needed help, and they had assortment of sizes in just about everything we were looking for. The employees also said if they didnt have a size we needed they would look in the back or order. Very nice customer service. 5 stars.
Prices are good. Selection has room for improvement.
For these overpriced shoes,I expect MORE respect from the employees here. I place socks on the counter and the rude cashier says ..theres no tag. I replied oh wow, I would pick the ones with no tag. He rudely replies apparently and rolls his eyes! And this was all after id been in the store for about 10 minutes and then bring greeted/watched offering no help.
Love this shoe store.Its very clean and organizedStaff were very nice
As usual I spent lots of time going through the vast selection, moderate pricing and comfortable atmosphere of the well organized collections in my favorite shoe store. Two pairs of shoe as well as two fantasticly fly purses brought joy to my experience. . .as usual. Treat your feet to style, your body to comfort and your pocket to a sweet deal.
Completely incompetent insulting employees - tried to order shoes online and the associate literally told me she didnt know how she had only been there since August. First of all. Its January. Second of all what kind of training did she receive? Finally - why was she apparently the only one in the store when she clearly cant work a register. With all that said what is absolutely disgusting is the demeaning tone she took - what dont you understand, I do not know how SIR. Ill go elsewhere, thats not worth the headache.
Do not come to this place. They put used pairs back on the shelves. Disrespectful employees. They need a zero star rating
They dont cater to those of us with bigger feet than an 8 1/2. Wide selection of styles but not sizes in those styles. Very disappointing
First time ever in this store. Walked around for a solid 15-20 minutes, was never spoke to or acknowledged by anyone. I walked passed the same employee at least 3-4 times, nothing. Nice looking product inside and clean store, but I’ll be taking my business elsewhere.
Im not a guy who looks for reasons to complain, but this calls for it. Went in to buy shoes, had to walk up to the register to ask for another size. *anon. cashier* acted like it was a huge chore and all I said was just gotta try it out in another size.Then got another shoe because they didnt have the one I wanted. When I bought the shoes, there was no find everything ok? It also took about five minutes for her to finish another conversation and give me my change/receipt.I work in construction and I can handle rudeness, but when a cashier at Taco Bell around the corner is more courteous with my $10 meal vs a $60 pair of shoes...
I love the staff there! I went in to buy a pair of shoes where I did not have enough money. The cashier asked what my ideal price was and then she gave me her employee discount! I was sooooo happy! that was so nice of her!
HUGE SELECTION!!! I am Canadian and come to the United States to buy shoes for the awesome variety of shoes, and great deals! The only issue I personally found with this store is that there isnt much help from staff unless you locate them yourself for assistance!
Roger has bad feet and ankles, so he needs support and wide shoes. He found 2 pairs with the help of a store team member. Oh, I bought a pair too. Thanks 😊👍
Huge shop and great selection.
Nice and clean store. Found some cute shoes there but just a lot of things not in my shoe size. But I usually order online anyway. I might visit in store again
Good prices, good quality footwear, but like every other merchant, they dont have enough clerks.
Manager April very rude..... ask April if a particular Tommy Hilfiger boot was available in a different color, asked if she could look on line. She said no without even looking online then she proceeded to snatch the box out of my hands, couldn’t get a connection then walk away without saying anything! I walk to the area she walked to, and with the most unpleasant look on her face said “I told you NO!” WOW...... not surprised the store wasn’t crowded 10 days before Christmas! Shame on you DSW for employing staff like that!
Lady working the register tonight was very fast at her job while taking time to meet the needs of the customers. I was in and out of the store in no time. Thank you.
All they had was shoe boots and boots, shoes with hills..1 pair of B.O.C..not a variety of shoes with a wedge hill or casual shoes with a sporty look.alot of tennis shoes..I tried to shop at a brick & morter..but now will have to go on line to get a wedge sporty club or mule by born..nice store polite people..easy to get into and out..but no shoe shoes..nice heavy knee socks got to pairs of those..but thats it..no shoes! Dissapointed!
Nice clean very help
I ALWAYS find what I want here. This store never disappoints and the staff is always so nice and friendly
Great choice and a reasonable price.
Their clearance rack is good, but I feel like they never have quite what Im looking for in stock and I often have to order it on line.
Always find something awesome in the clearance section!
Had a good experience at this store - I dont have a complaint, but I was a bit put off by one employee who started to imply that I would need to put back shoes I wasnt interested in as I was trying to walk up and pay for shoes I wanted. I am not a lazy person, but I would have had no idea where they all came from...
We have been at first time at this location today. We liked service and assortment. And mom was falling in love with her birthday shoes-gift))
Not sure what has gone wrong at this store...guess people have been taking shoes. If I ever go back, Im gonna ask a Salesperson to just follow me around until I find what I am looking for... 😔😔
Good location, although its not as stocked as other locations Ive been too. The store is typically pretty empty on Sundays. Decent choices and clean environment.
One employee in the location is personable. She actually offered to help. The rest couldnt be bothered and seemed annoyed with my presence. Ill go elsewhere.
Train your staff to give better customer service...simple questions, or any for that matter, should be answered politely, just as they are asked...
You can always find something & I 🙆🏽♀️ did 👠...but they did not have a big selection of shoes or boots @ this location 😐
Did not have a good selection of shoes. Maybe COVID affected the in-store supply ..?
The service was so slow i wanted to leave, but was making a purchase for someone who really needed the shoes
Good selection of designers shoes at great price. Clean store. Friendly associates. Membership discount abound.
Went here while visiting and the cashier went above and beyond to make sure I was able to use my coupon. Can’t recall her or the managers name but thank you.
I absolutely love the service at this store and would recommend everyone to come and get their shoes! The best prices for the best quality!!
Nice atmosphere and people friendly
Great shoes fabulous prices
They have the best selection of purses scarves wallets shoes Hills you name it is awesome
Love this store. I always find something I like.
I love this store! I am so happy they are carrying kids shoes now too!
Was able to find a pair of decent shoes quickly
They open at ten and and 1015 they yet to unlock the doors because an employee was running late so the other worker that was there couldnt open by herself hmmmm unheard of
Was a decent shopping experience, didnt have the brands that I want at that location
The thing about DSW is different locations have different selections.. I personally think the Southfield location on 12mile has the best to offer...
Really glad that they opened a second register
Love the store always has great footwear but needs to work on customer service
Very helpful. I was able to find two pairs of good shoes for work
Very nice DSW store very clean and organized... I hope this location stays open though because it never seems busy
Found what i was looking for got all my kids all their shoes they love them
All of them are very helpful and pleasant no problems at all...I will highly recommended them to others where to buy your shoes or etc
Good pricing huge selection great staff always a line be patient good things comes to those who wait.
Shoes their way way too high. And the sizes are limited in the shoes that I bought Im not happy with need more sales people
Great verity of footwate, Nice staff..Will go there again..
Standing here 20 minutes just to get a pair of shoes out of the back. There is one person in line . Z z z so over this place see ya!
Very good selection of shoes,boots,etc and very good customer service.
Donating my shoes. The points I get. Online shopping or in store and customer service are all great.
They need a bigger selection of kids shoes and socks
Great shoe selection and prices, friendly staff.
Very nice people .always helping to find what you want .I enjoy to be in that store thank you
Organized. Staff always welcoming, friendly and helpful. They have also honored expired certificates
Friendly staff, good selection of shoes and sales👍🏼
Store is organized. They didnt have the shoe protectant that I was looking for.
Awesome. Staf was very friendly and helpful. Lits of great sales!!
I never walk out with less than 3 prs of shoes without breaking the bank
I love DSW bought some Steve Madden booties boots love them comfortable and stylish
Love this place always great prices with friendly employees
This location doesnt like to let you use rewards and coupons they just rush you out the door
No more cowboy boots, must be sold out...I got last pair on clearance
Can always find what Im looking for here, lots of options available and employees are always helpful
Website say they carry my size but I get to the store and they dont have it.....
Service wasnt the best , but l did purchase a couple pairs of shoes
Didnt have my slouchy thigh high Leg Warmers
Great deals, we left very happy
Unprofessional. People had no clue what to do. Will never visit again.
Friendly customer service!
Love the huge selection of womens shoes.
Great service and selection for Men’s shoes
The employees here are really hit or miss - theyve either been very helpful and kind, or completely dismissive.
I had horrible customer service the sales person her name is Tiffani was extremely rude
Quick place pick the family up some sandals & shoes.
Great boots great price. Saved $20 off
Great staff and shoe selection
I never walk out with less than 2 pr
Very good service when returning online purchase
Wish they had more summer shoes out.
Great selection of shoes and accessories
A little bit rude but I returned the shoes.
Not much to choose from shoe wise
Love DSW prices are fair selection is good
Prices have gone up and they no longer have 80% off
Extensive selection of shoes and other footwear items to choose from....
Well stocked, good customer service.
Nothing available in size left. 😕
Im in shoe rehab. What does that say. Im addicted bad duh!
Pretty smooth clean & quiet 😎🤙🏿
DSW didnt have what I was looking for
Best work shoes line ever!
Good prices
Good luck finding anyone to acknowledge you here
Good shoes! Good service
Great deals and great shoes!
Great prices. Great selection.
Just glad they didnt have what I was looking for.
My favorite place for shoes!
Very good fast service
Large selection of Ladies and Mens shoes.
Ok selection of shoes for men.
Expensive but good shoes
Got what i wanted & needed, for what i wanted & needed to pay... As always
Good set up
Just lacking as many options as they have in the past.
Very nice customer service
Nice selection
I actually found a shoe that fit.
Great selection of shoes.
Great shoe selection
Nice place with alot of options
Staff wasnt very friendly or helpful
Keep bringing good shoes in.
Long lines seems not to be organized
The cashier was so rude
No sizes or good selections
Clearance prices are hideously high!
Great place to shop
Awesome customer service
Limited selection.
Cool shoe store
No stock
Good customer service
Love the shoes here
Very helpful employees
Good prices!
Nice selections
Love this store
Nice store
Love shopping there
Cathy was FANTASTIC
Great place!
Mlm
Good prices
I love DSW
Nice
Great place!
Love the shoes
Favortie store!
Unorganized
Friendly staff
Great, clean and the people who work there are very friendly
Total reviews rating 4.1
172 Reviews for DSW Designer Shoe Warehouse 2023:
Review №1
2022-05-17The return process was super easy and convenient. The girl that took care is me was great and friendly. Too bad they didn’t have a larger mens shoe department. That’s the way it is.
Review №2
2019-12-28Love DSW, love the points and giftsAlways good offers and well informed to gold members. Shoe return is a good feature to add points. Only store in downriver area and good store with lot of selection.Today I had a bad experience with customer service and was treated unfair at the register by one of the cashier, felt very bad by the way she acted up and later realised she didn’t like to help me. The floor person didn’t even know where the merchandise is !!!Would have been nice if People know to treat everyone equally.
Review №3
2020-03-11More than great shoes and greatprices.This is the place to satisfyyour shoe addition. The huge selection cause me to do a happydance every time I shop here.
Review №4
2022-05-18They have many brands and types of shoes and some with really good discounts.
Review №5
2022-02-27So excited I found some great clearance shoes. Great selection.
Review №6
2022-04-23Nice shoes but didnt have my size.
Review №7
2022-03-06A very s***** store they did not have what I wanted and theyre outrages on their prices
Review №8
2019-09-03Was in line next and the manager walked away from me and went to the back . then I got a sales associate that was very anti-African-American and she was African-American herself. I don’t normally shop this location but I had a coupon and I wanted to see what they had I will never be back DSW needs to reevaluate the staff and their management at this location.
Review №9
2022-02-07I had to do an exchange and it was a quick and easy process. The staff members were very friendly.
Review №10
2020-10-18Nice selection of shoes, but a bit run down and scruffy with garbage on the floor