In-store shopping
Yes
Dukes Car Stereo in Flint
Categories
Location on the map
Flint, Genesee County, Michigan, US
Service options
Delivery
No
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Offerings
Assembly service
Yes
Repair services
Yes
Planning
Quick visit
Yes
Phone: +1 810-744-2500
Opening hours
- Monday:Closed
- Tuesday:9AM–6PM
- Wednesday:9AM–6PM
- Thursday:9AM–6PM
- Friday:9AM–6PM
- Saturday:9AM–3PM
- Sunday:Closed
Dukes Car Stereo in other cities:
Comments (59)
Worst customer service ever. We were treated like we has no business walking into this store. He was very rude to my girlfriend over some simple questions about financing. I will not be back...
Very respectable men inside, more than willing to help with your project. Went in for simply a wire harness, and they took a step further to make sure I had everything I may need before I left! Great experience ✌
I have had my truck in a couple times for the same issue after purchasing a head unit amp, sub and box with install. The right side speakers keep cutting out. The harness was replaced last time. I went back in today at 4pm, there site said open until 7pm but the guy at the counter said they close at 6pm, he said that was alot of troubleshooting and wouldnt have time look at it today. All the techs were standing around in one open bay shootin the breeze. I have had no issues with my truck prior to taking it to them. There tinting and detail is way over priced in my opinion. Shop around. If they want a better rating they can always fix the issue before i get time to get it someplace else. Im still under a year since the install. They used a display unit to install in the truck also.
Not really ok, put in door speakers on my TA and I had to fix where they screwed up door mounted window controlsthey broke the mounting screws and did not replace the wire harness where it needed to be so the control would not sit where it was suppost to in the door and kept poping out had to fix myself.
Bought a JL sub and Amp today and had it installed. Happy with the equipment. But, when I got my vehicle back the entire vehicle smelled like cigarette smoke inside (I do not smoke, period). I keep my car very clean and its never been smoked in. It is obvious that while my vehicle was in the install bay for 2.5 hours with the doors all open being worked on, the installers were smoking inside the closed garage area where my car was ans my interior got marinated in cigarette smoke. Very dissapointed and pretty pissed. Will call tomorrow to address this with the location manager.
I had my windows tinted. When I picked up the truck I noticed the installer had made a mess inside my truck leaving spray residue and fingerprints all over the interior of my truck. Furthermore when I got it home i noticed one of the windows had bubbling all over the tint. I took it back in the morning and the manager went out of his way to inconvenience me by telling me I had to make an appointment another day forcing me to bring the truck back another day. Bottom line: poor workmanship and a lousy attitude toward me.
Awesome place! Been going there since 1987. I now live over an hour away and only go there for my audio and car security needs. They know what they are doing! Trust nobody else!
First I called to get an estimate on installing my NIB Kenwood deck in my Harley Davidson Ultra Classic which they told me ballpark $80 if all they had to do was install the deck n i did all the teardown and assembly of the faring. Well after the install they dropped the bomb on me that i had purchased a module at the price of $100 from them to keep the controls on my handlebars. That would of been nice to know when i was getting the estimate! So now im at $180 only to find my freshly installed deck not working! I called them to make sure it worked in shop n they said yes it did n basically i get to load it back on the trailer by myself and pull it 35 min back to flint spending another $20 in fuel and burning up more my time or fix it myself!So having experience installing in my youth first thing i thought was check the main ground to the frame and while i was still on the phone with the guy who personally installed the unit. All of this AFTER tearing my faring back apart that is! I look at the ground and it was connected to the radio with a sheet metal screw one would use fit heating and cooling and i unscrewed it with my fingers! I said u grounded my unit with a frikn sheet metal screw? He replied yes! I asked why? He said becuz i couldnt get to the main ground! I said its winking me right in the face now! Wide open! I then grabbed a wrench and moved the ground to the correct spot! Basically the guy didnt want to unscrew the ground using a wrench because it would of took two minutes so instead he grabbed a cordless screw gun and zapped it in with a self drilling sheet metal screw!! I fixed it while i was on the phone n they basically told me to go F myself!! I aked the giy if he knew how much work it is to pull the faring apart on that model cycle? His answer was yes n then hung up the phone! Thats what i get for taking my business to dukes car stereo on Dort!! ABSOLUTE TERRIBLE EXPERIENCE!!
Ask for Perry! Very knowledgeable about what your specifics needs and wants for your vehicle. If youre in Flint mi.area. on Dort Hwy.
Dort Hwy location has went extremely out of their way to deal with several weird mishaps and they addressed them all. The installed a new instrument cluster, remedied the factory audio warning system, and now are replacing the entire unit from another mysterious failures. Store owner patients have been endless and recommend this location to anyone who is in need of car stereos, alarms etc. Thank you Dukes from Michael Ardelean
I have been getting work done on my vehicles at Dukes car stereo for over 20 years and have been very happy with the work and the people.
They do good for what Im going there for an thats not car audio but they seem to get busy an do well an all the people there seem friendly an nice.
Dukes Car Stereo is #1 in my opinion. Been a client of Car Stereo Factory since the mid 80s and nothing has changed. Same great service from my guy Perry at Dukes Car Stereo dort hwy.
Friendly and honest service. Sold me the wrong wiring harness but it was no hassle getting the right one. honest people and I will be returning to dukes!
I had a rattling issue with my leased truck. They took care of me very fast and the problem seems to be gone. Thanks
Way To Expensive And They Sale Out Of Date Low End Car Audio Equipment... Installers Are Anybody Off The Street. If You Go To Booty Dukes Youll Need A Rape Kit When You Leave.
Called on aftermarket xm hookup for wifes truck / they were informative an friendly to tell me how to do it right
Might have been to early.walked in about 9:45 am , hung out for about 10 minutes no one came around. Ill have to go back later, looks like they have what I wanted.
At Dukes was nice seating while you wait for service nice clean rest room a beautiful selectionns re mote starters cameras car stereosTrcks assessorys ETCS.avoritys ofAccessories
Very happy with my remote start and lock/unlock. Customer service was excellent.
They did an excellent job putting in my product.
They did an excellent job detailing my older van.
The guy who works the counter is very helpful. the prices are reasonable and the service is professional
I love the service and they even have a excellent waiting room in and out in no time
Bought at Miller rd kenwood radio dort hwy made it work
Called to ask a question about radio harnesses and if they have what I need. Guy doesnt seem to be that knowledgeable, on top of being short/ rude.
Scott was great! Quick service. Very helpful crew.
Management was superb!Prices very fair,they got my support.
Good fast place to get you some rock and equipment get your pocketbook Out Boys
They hooked my sounds up with no problems
They installed my Wifes remote starter in an hour and a half in her 03 Trailblazer
Excellent service, has been since its been there.
Decent serviceGood, warranted products and labor.
Helpful, knowledgeable. Clean. Quick service.
Overpriced and low inventory on hand
Fast, great service, always polite & helpful
Dont mess with the rest just go to the best.
THEY NEVER ANSWERED THE PHONE!!!
It was okay I guess.
The gentleman was very nice
Amazing people and great products
Very knowledgeable about any electronic👍👍
My guy Perry got me right
Good quality service and supplies
Very talented people
Guy wasnt friendly.
Not professional
Service
Great service
Total reviews rating 3.9
59 Reviews for Dukes Car Stereo 2023:
Review №1
2022-02-06Took my car here on a Wednesday morning at 9am to have a preloaded sub with amp installed to my stock stereo. It was done by 12:30pm They did great at installing and everything works excellent. The gentleman I dealt with was super cool and really appreciated him answering my newbie questions.
Review №2
2022-04-03We were having issues with a self-starter. They did a troubleshoot and didnt charge anything! Will use again and highly recommend them!
Review №3
2021-07-24Bad bad bad I mean bad.The young kid who waited on mean was unprofessional. First he had to order an part to put in my dash board for an New radio system. O.k he said it be here in two to three days. Quess what yes it was within two day of an month. O.k. I was patient. He call me the part is In after work I went to get my new radio put in. O.k now he told me I need to buy another part if I want my seatbelts alarm to work o.k. so I said go ahead and put it In. Half hour later he said it will not fix and they dont have one to fix my car I getting mad and madder o.k I said could I speak to the manager. I waited and waited and waited. Then this kid come back and said your car ready I said were the manager he said he left gone home I said what yell he went home. O.k. I paid my bill and left. I never heard anything like this before. U ask to speak to an manager and he left and went home. please dont take your car there I had very bad experiences. Also the kid told me my safety belt chimes wasnt working. I quess he was going to add another surprise on me.Be careful.
Review №4
2021-06-17Literally just said the guy I bought my car from cut off the radio harness so I had too hard wire it and my radio is pushing but i cant figure out why my subs arent and the dude said he had no idea what I was talking about at all and too just bring it in meaning he was probably gonna have me bring it in so he could do a bunch of bs and charge me for it. Not very welcoming on the phone would much rather drive the extra 5 minutes too the other dukes where they work with you very well.
Review №5
2022-01-13Very knowledgeable and kept me informed about the progress. Fixed the problem in a timely fashion. Very satisfied.
Review №6
2017-09-09First, Ive always used Dukes on Dort Hwy. Multiple systems purchased and installed there. The last visit was to install a used head unit. I was told it would produce sound but no display. They gladly offered to take it and discount a new unit. I kept it and purchased a new head unit and speakers. Today I revisited the issue and finally checked this before sending it for repairs. (Its a unit still sought after) Guess what?...IT WORKS JUST FINE. Thanks guys. First and last time you sucker this guy. We did business over many many years. Time to part ways.
Review №7
2020-02-20Having finally convinced myself to get a Kenwood Excelon in my Explorer, I decided to research the shops in my area (Davison) to buy from and who could do the installation. Part of the research is reading ALL of the reviews of a shops past work. Even accounting for those people who can never be pleased, and there are plenty of those, this shop has way, way to many negative comments. Without doing the research, Dukes would have been my first choice. After reading all of the negative reviews, I wouldnt even walk through the door. You guys at Dukes really need to get your customer service act together.
Review №8
2017-06-10Its saturday and with no appointment I was able to have audio equipment installed with no hesitation. Staff very pleasant and knowledgeable. I am very pleased with the service I received and would recommend Dukes on Dort Hwy. to anyone looking for professional installation, audio equipment and overall outstanding service.
Review №9
2018-11-27Paid maximum price for maximum service.4 kenwood door speakers $230 and $150 bass $300 installation $680 total.Immediately after install noticed my stereo doesnt get same stations I got in clearly and ones I do get have static..? (Antenna not plugged back in firmly or wire placed too close to antenna or wire wrapped around it... not sure but sucks I cannot listing to stereo without major static).Also after paying maximum price.. after installation.. I asked guy to adjust bass it was pounding and distorted at normal low volume(example.. commercial at conversation level bass would randomly fire and be distorted.)Asked guy to adjust. He leaned in trunk with screwdriver and properly tuned/ balanced it with door speakers.. sounds good.I asked guy if he could explain amp, show my how to adjust he said NO!..He said Id have to bring it in every time I wanted to adjust volume(for different genres)..I received no documentation on how to adjust volume... or bass boost switch.So I havent touched amp... and I am not 100% satisfied that I cannot adjust its levels. Sucks that it bass pounds too hard for rock..and could be louder for rap.What if its as simple as adjusting a knob or flicking a switch....or what if hes the only person capable of adjusting a volume knob, or flicking bass boost switch.. either way it sucks..Positive: guy who installed speakers didnt destroy my car in the process.. that was professional... and appreciated.
Review №10
2017-12-13Ive been on hold for 25 minutes. Still waiting for someone to answer. I got the all workers are busy thing. Up to 26:37... WOW. I was looking at buying a remote start for my wife for Christmas its like $300! 28:14 and still waiting. I guess I will have to take my business somewhere else. Over 30 minutes. Must be nice to treat potential customers like this. How do you stay in business? 31:15. Im done.