DuMouchelles image 1DuMouchelles image 2DuMouchelles image 3DuMouchelles image 4DuMouchelles image 5DuMouchelles image 6DuMouchelles image 7DuMouchelles image 8DuMouchelles image 9DuMouchelles image 10

Categories


Phone: +1 313-963-6255
Site: https://www.dumouchelles.com/
Opening hours
  • Monday:Closed
  • Tuesday:11AM–5PM
  • Wednesday:11AM–5PM
  • Thursday:11AM–5PM
  • Friday:11AM–5PM
  • Saturday:11AM–5PM
  • Sunday:Closed
Edit info

Total reviews rating 4

129 Reviews for DuMouchelles 2023:

Review №1

2022-04-15

I have never had a bad experience buying or selling from Dumoshell‘s auction House. Staff is phenomenal and I don’t have the names of all the people who have been helpful but from unloading my vehicle to getting a quick parking spot that’s safe to just being handled over the phone and in person. This place is a Jim in the heart of our wonderful city. In particular Anne-Marie sent my young children their auction listing so that they could have a tangible item while they watched our auction progress. She offered to do this because I’m trying to teach them a little bit of business in the auction in art world in her effort is going to make my kids feel extra special. Great company honest people a wonderful store to visit.

Review №2

2022-04-27

In seeking evaluation of two early Dutch paintings I had recently acquired, I was very cordially welcomed by the DuMouchelles staff on a recent Saturday open appraisal. The research team of Joe Walker and James Flannery tackled my pieces with great enthusiasm, expertise, and good humor. Joes running commentary was particularly instructive. I learned a great deal from observing the appraisal process and was gratified to hear that my pieces were likely of the age I had assumed them to be. All in all a very positive and enjoyable experience.

Review №3

2022-03-29

Your live auction platform is awful. I registered for your live auction that took place on March 25 to bid on Lot 1044 by Donald De Lue. I repeatedly placed a bid on this item and it did not register or go through even after I pressed the button to confirm the bid. The item went for $10,000 while I repeatedly placed a bid of $11,000 and was willing to go much higher.I am very disappointed wih your platform.

Review №4

2022-01-04

I went to this place with some art work from my mothers Estate, going in I was really intimidated. But once I met Joe, everything was amazing, he set my mind at ease. He was professional and caring, and was willing to help as well as guide me with the art that I had. I would definitely recommend this place.

Review №5

2022-04-08

I absolutely enjoyed working with this company. Excellent people they know their business! And I plan to do business with them in the future

Review №6

2021-03-27

I gave this 1 star because I cant give 0. I just returned home from the free walk-in appraisal at DuMouchelle. Now, I went knowing that the things I had were not of great historic or financial worth, but they are family heirlooms. I did not expect to be treated like I was asking them to appraise a childs macaroni statue. The older woman in a black dress at the front desk took me to the back of the store when I told her why I was there, and asked me to unpack my items. She actually picked up 2 of them to examine them (I had about 14 things), them put them down, waved her hand and said there is nothing of value here and walked back to the front desk. I have NEVER been treated so dismissively, condescendingly, shabbily in my life!! I will never take anything there to have it appraised, or consigned, nor will I ever bid on anything they are auctioning. I will say that the people that I spoke to on the phone when I called were most pleasant.

Review №7

2021-03-24

If I could give this place zero stars I would. I dont even know how theyre still in business and I have no idea how they have so many positive reviews. My mother was in this afternoon to inquire about auctioning some jewelry and the lady flat out wouldnt even look at it. We had all of the appraisal information (the appraiser was actually who referred us to this place) and she looked at the paperwork and then at us and then back at the paperwork and rudely said I dont want this! When we asked why and if there was another place she could recommend who may be interested she just kept saying no and that she didnt want it. We have never auctioned anything before so was just hoping to learn how the process worked but she didnt even want to talk to us, she barely wanted to greet us. She basically kept looking at my mother as if she had stolen her own jewelry, at least thats how she felt. It was an awful experience and I wouldnt recommend this place to anyone. Im also going to follow up with the appraiser to suggest that she stop sending her clients to this place.

Review №8

2021-01-04

Do NOT support this business. They are completely rude, unprofessional and do not care about their customers in the slightest. My boyfriend was extremely excited to come check this place out and we were finally able to go on Saturday only to be greeted with pure rudeness. We walked inside and there is a gate after the front door, my boyfriend was trying to pull it (as the sign says on the gate to pull), and the man behind the counter goes: “pull the gate. DON’T YOU KNOW HOW TO PULL???” It only got worse from that moment on. After entering, the same man behind the desk rudely told us about the exhibit they were featuring, confusing us as to what was really going on. About 5 or so minutes after browsing the first floor, my boyfriend asked a man if he worked there & the man replied yes, while starting to speed walk away from us in the middle of the conversation, my boyfriend then asked if the second floor was open & the worker said “Nope.” and then the worker flat out walked away! I actually cannot believe that these people think it’s okay to treat customers this way. I didn’t even want to leave a review but I’ve been thinking about it since Saturday and it is extremely upsetting to me. I will never spend a penny at this place.

Review №9

2020-12-29

Outstanding and professional, helpful employees. This place is very cool. I especially like the freshly painted look in the break room and Im told the restrooms and back wall of the showroom will be done again soon. Beautiful!

Review №10

2020-06-08

Our experience is as sellers and we appreciate and learn from DuMouchelle. Not all of their appraisers are equally knowledgeable but they consult with each other. If the item is not likely to sell or not what their buyers come looking for, they will tell you. You’d pay $25 for an item that gets no bids (your item gets high-res photos and entry in a glossy catalog regardless) so you don’t want to pay this for something that probably won’t sell. You can send up to 10 photos through their website and save yourself the trouble of bringing in anything they don’t take. Over the years we have also gone to Schmidt’s Auction house in Ypsilanti, but they won’t take anything that does not already have an auction history and DuMouchelle may take a chance on something quirky or original. Auction selling is a form of informed gambling really. We enjoy the process and DuMo is a reputable firm.