Dunhams Sports in Fenton
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Fenton, Genesee County, Michigan, US
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Site: https://www.dunhamssports.com/on...
- Monday:9AM–9PM
- Tuesday:9AM–9PM
- Wednesday:9AM–9PM
- Thursday:9AM–9PM
- Friday:9AM–9PM
- Saturday:9AM–9PM
- Sunday:10AM–7PM
Dunhams Sports in other cities:
Outside of the store got a remodel and looks good, the inside could use some upgrading... but if you look for the email flash deals then you can get some great stuff for a great price. Flash deals are top notch but the inside of the store is older. Great employees, super helpful.
They do a good job keeping friendly people at the cash register that greet customers with a smile and are happy to help.Their discounts are exceptional and they strive to give you ways to save money and not make customers jump through hoops to get discounts.Their return policy could be more flexible and customer friendly but I suspect it has to do with controlling merchandise fraud.
Staff are so much nicer here than at other stores! I worked with Max, who found the last elliptical they had in stock. He even explained that the shipping box had major damage and offered a more than fair discount for the damage. I would definitely consider making the drive out here again!
Employees are friendly and helpful. The store is dark and stuffed full of racks of clothing and sporting goods. It is difficult to navigate as the aisles are not clearly marked. With all of the surrounding businesses improving the overall customer experience, it seems like Dunhams would be jumping on that band wagon too. The storefront is currently getting an update, hopefully the inside will follow behind soon.
These stores have seen better days. They seem outdated and are taking on the appearance of a sporting goods thrift store. The store in Howell is a disaster. The store is dirty, a lot of the product looks old with damaged containers. I wont shop there unless its a last resort.
I came in with the intent to look around and try a few things on, but with great service I was able to find exactly what I needed instead of leaving empty handed. Max (tall red haired man) was very knowledgeable and helpful, and had a smile on his face the entire time I was there. He was a ray of sunshine on a miserable winter day.
Horrible the fenton store should be closed the workers are the worst disrespectful POS ever they had 4 employees sit at register while me and child waiting for 30 min at gun counter for them to tell me and others put down merchandise and leave store its closed and they cant check u out because store and registers closed no warning and we asked for help at gun counter .
Its convenient to have a sporting good store in town. but the service here is hit-or-miss. Sometimes they are great and friendly and sometimes they dont seem to care that a customer has walked in. The prices are mediocre, sometimes high sometimes Fair. Youre better off to sign up for the email coupon thing people know they bombard your email inbox.
The staff is okay although not very helpful sometimes. The store is very large so occasionally I would need help locating something and the staff will usually try at least a little bit but sometimes not. Selection is decent especially for this location being closer to where I work and live.
The salesman, John (older gentleman), was extremely helpful and knowledgeable. I purchased the Nikon binoculars based on the ability to try several models side-by-side vs. buying on-line. Dunhams price, with coupon, was a competitive. Thanks for the great service John and Dunhams for allowing me to support local business.
The fitting room was dirty and cold.The restroom was dirty and cold, and ..had really shoddy looking repairs. Normally I would not use either of those facilities...but they were so horrible its like they arent even trying. Is it really that costly to paint a bathroom and sweep up a fitting room.
Dunhams is always a great store because you know I do a lot of golf things too and they have the Callaway and they will price match anybody plus I love their Clearance Center racks they have now which is great some of the stuff is a little high price that was some of the Michigan and the Lions stuff would come down the jerseys an ad I think its a tad high but other than that a store is awesome the staff is very friendly
Rude unhelpful staff, couldn’t find my size in a pair of shoes I wanted, asked if they had a pair my size in the back the guy was just rude and snippy, wouldn’t even go check if they did said “No all we have is what’s on the shelf” and just walked away no apologies or anything, Wont be going back to this location.
It’s a decent store and they can be friendly enough but my last visit was only my second and I felt pretty uncomfortable.. one of the workers came to say hi to my dog while I looked at hammocks which is fine but then she stood there staring at me hovering over my every move treating me like I was going to do something wrong… I was going to buy a hammock for my boyfriend but having someone hover my shoulder and make me that uncomfortable?! I did NOT buy what I came there to buy I’ll take my business elsewhere unfortunately..
Total reviews rating 4
157 Reviews for Dunhams Sports 2023:
Review №1
2022-07-08The Fenton store looks like its on its last leg. I think these places are all going to close. Guns/ammo/knives are probably the only thing keeping them alive. Their prices on everything but ammo and guns are abysmal.Cashier ladies up front were okay. Back by the guns is a dumpster fire. Its pulling teeth to get any kind of help at all in the guns and ammo section. I ended up walking right out and didnt buy anything.Which is all unfortunate because Dunhams was my go-to sporting goods store for many years when I was younger. I road my bike up to these as a kid.R.I.P.
Review №2
2022-04-04Love coming here to try on clothes I like and then I order them cheaper online! Its like my personal dressing room!
Review №3
2022-01-08Good merchandise- just hard to get help in the shoe department. Hunted an associate down but felt like they were overwhelmed. I felt bad for the employees.
Review №4
2021-12-16Not just this store, but pretty much all Dunhams are like this. Stuff always seems so cramped and over stuffed like they have too much stuff and not enough space to put things. Walking around I run into so many things its hard to walk down or thru anything. Half the time theyre out of what Im looking for and never anyone to help, usually only the cashier I have to ask for help/location of items. So now I just go right to her first because shes the only one that knows whats in that store.
Review №5
2022-07-05Great variety of football cleats and helpful staff! Thanks!
Review №6
2021-10-04I absolutely cannot stand this store. Not only do they not accept any return without a receipt. The same cashier that waited on me 24 hours ago saw me purchased my items I came back into exchange them and she said absolutely not its our store policy without a receipt. Not to mention their customer service is horrible you can never find anyone to help you and when they do help you they act like you are putting them out from doing their job. Save yourself the headache and go to a real sporting good store stay out of Dunhams
Review №7
2021-04-30Good selection. Helpful employees.
Review №8
2021-06-19Just spent $250 on 3 shirts, 1 pack of expensive golf balls, a baseball cap, pair of men’s sandals, and a little fidget toy for my kid. Who knew it would all fit in one tiny little bag😂 thank goodness I told him I didn’t want the hangers lol. Nice kid tho😂
Review №9
2021-02-14The two young employees at the register had atrocious customer service skills you could tell they couldnt wait to get back to texting on their cell phones rather than answer a very simple question. Recommendation to the store manager hire some people that actually have people skills! I would give zero stars if possible.
Review №10
2021-06-12Went to purchase a Henry 22 cal rifle for my nephews first gun. They told me that I could not purchase it because I was from Tennessee and they would only sell to Michigan and neighboring States. Even though federal law states that I can purchase a rifle over state lines. Providing I meet the proper background check. I was told that apparently this is a Dunhams store policy. Totally unacceptable and I will not shop at Dunhams ever again and will spread the word also. I had to give them a 1 star rating to be able to post this but they dont deserve one star