Kerbside pickup
Yes
DXL in Sterling Heights
Categories
Location on the map
Sterling Heights, Macomb County, Michigan, US
Service options
In-store pick-up
Yes
In-store shopping
Yes
Delivery
No
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Payments
Debit cards
Yes
Phone: +1 586-731-4782
Site: https://stores.dxl.com/us/mi/ste...
Site: https://stores.dxl.com/us/mi/ste...
Opening hours
- Monday:10AM–7PM
- Tuesday:10AM–7PM
- Wednesday:10AM–7PM
- Thursday:10AM–7PM
- Friday:10AM–7PM
- Saturday:10AM–7PM
- Sunday:12–6PM
DXL in other cities:
Comments (102)
The lady there was very helpful, ordered the shirts I wanted on line for me.
Ive shopped here a couple of times now and I like it.The location is prime for traffic and it appears that they stay busy.I found a great deal on a Brooks Brother shirt and a pair of white denim Levi both for around $120.
There need to be more people but the ONE person who was working did an amazing job.
Still a good store for large size men. I know Covid couldnt stop this place. The people working there , helpful and cheerful. Makes my shopping pleasant.
Store was very nice inside but when I asked for it the size I needed they only carry sizes larger than what I needed guess thats what I get for losing some weight so if youre under size 42 waist this is not the store for you
OK... I know I just needed one nice shirt for a wedding the next day, but I must say that the manager, who was new to this location, treated me like family! She took time... all the important measurements and found just the right dress shirt for me. Finally, comfort in a dress shirt!!! My first visit, but Im a big guy and what is normally available at other stores leaves me squirming in discomfort, so I figured Id try DXL BIG + TALL. Glad I did... Ill definitely shop there again. The manager really made me feel at ease...
Thank you kindly Karen for helping find the size I need from gym shorts to shirt👕
Called to inquire if they had yellow short sleeves for big and tall but when phone was answered I was promptly put on hold without being asked what I was looking for and that someone would be right with me.If an employee cant take a moment to see what could be done in a simple second and puts one on hold, that employee is costing their business a loss of profits.Good Luck on staying in a competitive market, youre employees dont care they just want to get paid. No offense meant, just a lil information to see the areas of lost revenue.
Went shopping with my husband. Very happy to have found several pairs of jeans and dress pants for him. Always have good luck finding shirts on the clearance rack!
Very warm and welcoming staff until today. Bought a belt (46-48) that had a label saying it was built to be durable. It broke in two weeks time (splitting fabric and the tooth of the belt fell out). Took the belt in and voiced my dissatisfaction. They tried convincing me it was a different belt I had bought in January (50-52, also broken), up to and including measuring it end to end and using that as its length despite belts being measured belt to hole (thus the 2 range on the label). I bought an entirely different belt to replace the old one but I was still told that my belt wasnt, in fact, the same and only belt I had to that point since I bought it 2 weeks ago. I was assumed to be on a cash grab and was talked down to and literally had to pull a belt of the same kind and length and overlay the old belt over it to demonstrate that yes, I did know what I was saying. I was begrudgingly given the belt I used as comparison (which I didnt want; same kind broke in 2 weeks) for an impromptu swap. That belt cost $45. It should have lasted at least a year. I have worked in customer service myself and still give major props to the rest of the staff but this interaction left a bad taste in my mouth. Im taking my business elsewhere for a while
My sales lady was outstanding
Absolutely terrible retail experience. No one but me in the store. Not one of the three people working acknowledged me. It wasnt until I was at the counter to buy one item did anyone bother to come over.I bought one pair of pants. Most likely wrong size, because this girl was too busy on her phone, Mike my sales person was folding clothes, and the older gent was also on his phone.What a terrible experience. I was prepared to buy several items, however I will just order through an online competitor, since I met my core needs in the shorts I purchased.A continuous reminder why I never shop at DXL anymore.
I gave this one 2 stars because the sales associate tried to provide customer service. I walked in looking for t-shirts and well the selection was lacking by ALOT. It wasnt the sales associates fault but it was all dressy type of clothes and the t-shirt wall looked as if it was all left over stuff from their warehouse. I was disappointed. The store was clean, and well organized, and the staff was friendly, the 2 comes from the lack of product I was looking for.
Absolutely the worst service I have EVER received. The sales associate was clearly not interested in helping us and was more bothered by us, he didn’t approach us for atleast 20 minutes asking if we had been helped, when clearly he was the only associate helping customers. The only other worker was more focused on just folding clothes and putting them away. My boyfriend came in today to get a shirt and tie for a wedding and he wouldn’t even help us find anything. It simply looked at him because we didn’t know his size in dress shirts and said “try this” to random shirt, then basically we didn’t find him for another 10 minutes and then came back surprised it didn’t fit. He was very condescending and rude to myself, we brought his pants to try with shirts, and to also get a new belt and basically told me to take them back to the car. I’m appalled by the service we received. Absolutely never giving any money to this location EVER!
Both men in the store were so extremely helpful. My husband needed clothes for a last minute work trip. They helped him quick and were so kind in the process. We will definitely be back.
Should be called short & fat - not big & tall 👎
Great place! They had a great selection, many different fits for different shapes.Fantastic friendly service too!
Very well stocked store and kept neat and clean. Clothes never seem disheveled and racks are always full. Help is good and informative. Only snag is that the store can be pricey, but they do lots of coupons so use them if possible.
My husband and I love the clothing line DXL offer. I purchased a coat online for the holidays for my husband. The coat was awesome but was to large for my husband. We took the coat to the Sterling Heights store to return and purchase and outfit that my husband would like better.Staff (Kelly) was very rude was not willing to help at all with helping us find the size we were looking for. We left the store and went to Roseville location where we were greeted and the staff was very professional and very kind. We will never return to Sterling Heghts store the staff is absolutely aweful.
Extremely helpful and friendly staff!
Ive shopped here for many years and always appreciated both the prices and the quality of the clothes. The new shops have a high class Menswear feel to them. Highly recommend.
Being a big or a tall person makes buying clothes at regular stores a challenge.The store has deals, if you subscribe to their rewards program, youll get coupons.
I like shopping here for my husband, he definately needs a tall size, but they are usually out of his size in the store. I dont always want to order it and wait for it to come in.
Cleo was the worst sales person I have ever worked with. She wasn’t helpful and was unapologetically rude. I will never go to this location again based only on the fact that she was so incredibly horrible.
The staff is always very polite and helpful!
Their own line of clothes are the best. Very helpful staff.
Great experience always
Great clothes, just a little out of my price range to shop consistently here. I wish they were more handicap accessible, as well.
John went far beyond the call of duty to assure 100% customer satisfaction. A TRUE ROLE MODEL!
Love the choices.. a little pricey but I HATE being hounded by the staff.. its worse than Art Van. Leave me the hell alone! I will call for you if I need assistance!
Nice store and attentive staff. Clothing a bit pricey, but worth it not having to shop around to find the right fit.
The staff was incredibly nice however the prices are too much for me and not enough selection.
The service was fast and knowledgeable my only complaint which is a big one for me because I have allergies is the stench of cologne when you walk in the front doors and its so thick I start having an allergic reaction the minute I walked in the door
Keiha was very helpful, store had what I wanted, clean, bright, helpful at the checkout to understand how the ring up the discount, great store!
Felt rushed by Craig, reminded me multiple times if I wasnt purchasing anything that they were closing in 2 minutes. Nice store though.
Is very helpful and friendly employees.
Was told they would hem pants and gone to pick up for a funeral and not ready. Not very professional or even call back taylor to do the job.
Great service, great items!!!! Enjoyed it and Ill continue to shop there.
Overpriced. Staff is helpful and friendly. Return policy is bad. Limited selection at this location. Very clean .
It was ok, they really have more styles online than they do in the store, which is unfortunate. Thats why shopping in a store is becoming obsolete.
It was just like getting ripped off. Unfair prices for mid grade merchandise. Polo was cheeeeeaply made there. If theres an alternative, please let me know.
The staff here is extremely helpful and wont nag you constantly if you dont want like in some stores
Very helpful staff,The young lady helped me pick out the perfect jeans for a work function.
Good selection for a large and in charge kind of fellow. But the staff is paid commission and will try to up sell
Over priced and never have sales
Very friendly staff
Very friendly staff. This is the best place for clothes for people who are plus size.
The girls were friendly and helpful. Nice clothes. Highly recommend.
Good service, prices are a little high, but you pay for what you get!
Pricey but good quality clothing and a helpful and friendly staff
See Craig or Christine. They deliver amazing customer service and will do whatever it takes to make you leave happy.
Way too expensive for what you get, staff is scarce and not super inviting.
They take great care after the sale too.
Good to shopping cloths for my husband, great service as well
Manager was so, so, but salesman was excellent!
It was okay but very over priced and the lady at the register was not friendly at all.
Wide variety of good clothing and accessories.
Great place for a big guy... but a little pricey
Very helpful and had exactly what I was looking for...in and out, just like I like it.
Hard to find sizes... here you go. quality and long wearing.
Prices way too high. Staff was very nice.
Had what I needed, very great staff
Love coming here, they help but do not pressure you.
Friendly service and a good selection.
Close the salesperson was very helpful and a good salesperson
Nice selection! Looks to be better quality.
Extremely helpful staff!! Very impressed
Its nice didnt find what I was looking for
Nice clothes, very pricey!
Great food, but not cheap.
Friendly and super helpful staff
I love to buy clothes over there
Overpriced but convenient compaired to my options
Great personnel and very helpful.
Great staff and very helpful.
Great styles at any size!
Great selection. Friendly help.
Very nice and helpful staff
Excellent customer service
Never coming back.
I got to slim down
Very helpful
Super nice
Good selection.
Awesome
Great
Excellent service
Nice place
Soo expensive.
Expensive
Never been here
Very good cervice ...... very good cervice 😁
Total reviews rating 4.3
102 Reviews for DXL 2023:
Review №1
2022-05-27I hate shopping for clothes. Might as well start with that. I am a short, somewhat plump gentleman who doesnt necessarily fit into the standard sizes well, and despite the friendly, helpful service I received, it appears that I dont quite fit here either. Nevertheless, I almost actually enjoyed the experience, as the ladies who helped me took my dilemma quite seriously and did their best to outfit me by immediately choosing two sizes and even accurately predicting that I would fall between them.It was certainly not their fault, but they were apologetic regardless and I felt quite respected, which was an unexpected pleasure.I would highly recommend them and my wish is that you and a size, are a match.-Doc
Review №2
2022-05-27Great selection of suits and shoes for big and tall men! Its not easy to find mens size 15 wide shoes, and they had a great deal to choose from! Staff was friendly and helpful.
Review №3
2022-06-14Ive been here twice and theyve always been very nice and helpful without making you feel like youre being watched or followed like some places that seem like they watch over your shoulder sometimes. This is quickly becoming one of my favorite stores.
Review №4
2022-06-29Great service for a concerned Mom helping out her son! Store was clean and organized. Service was top notch !👌 Kudos to the manager who was very helpful.
Review №5
2022-08-20Very big selection, and absolutely amazing service. 100% recommend
Review №6
2022-04-24Great place, reasonably priced, but what sets it different from the rest, the impecable customer care I received from John. What a warm place to be welcomed 2. They got a customer for life thank you!
Review №7
2021-12-08Sales associate was friendly and helpful. She helped us find what we were looking for quickly and pointed out sales on like items to help save money. We were starting to fold up some of the shirts I tried on and she came by telling us we could leave the shirts and she would fold them. The store was immaculate so she obviously did it for others. I hate to shop and she made the experience pleasant. I will be back.
Review №8
2022-05-04It was great went to the Taylor and Sterling Heights locations both sales reps were friendly and professional and a great help with sizing.
Review №9
2021-10-11Not only does DXL have great clothes in my size, but the staff at this location in Utica were PHENOMENAL. I lost my wedding ring while trying on clothes and didnt notice until I was out the door. When I called & later returned, the staff were turning the whole store upside down to find my ring! They went ABOVE & BEYOND in customer service and I was so pleased when they found the ring. Thank-you! Exceptional place!
Review №10
2021-12-06Sterling Hts. store is convenient and staffed well. Decent product. A bit pricey but big guys have few choices! So far so good. Signed up for rewards program -- having trouble with their app.