Dykstras Auto Wyoming in Wyoming
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Wyoming, Kent County, Michigan, US
Site: https://dykstrasauto.com/
- Monday:7:30AM–5PM
- Tuesday:7:30AM–5PM
- Wednesday:7:30AM–5PM
- Thursday:7:30AM–5PM
- Friday:7:30AM–5PM
- Saturday:Closed
- Sunday:Closed
Brought my vehicle in for a check engine light and an issue with a power lock on a mini-van door. They set expectations with me from the start and communicated properly about what all they could do. They were able to get the light figured out and told me flat out that they knew a body shop that would be better to handle my issue with the power lock upon further inspection. I was very happy that they told me this cause it takes someone who knows what theyre doing to know their limitations and to say so. I will be bringing my vehicles there in the future cause they do good work and are easy to trust.
This shop was fast and and customer service was great. From the time I called and spoke to Greg to me dropping my vehicle off the next day for brake repairs and oil change it was smooth and they informed me the issues with my vehicle and I was able to get it repaired. Good work will come back for more work in the future.
I had a cross threaded wheel stud, they were able to rethread it and get it back on the road with a new lug nut I supplied for about 40% less than what I was expecting to pay in half the time I was expecting. I dropped it off and it was finished about an hour later. I’ll definitely be returning for future issues!
Check engine light came on in my car and I called Greg and he said he had a full schedule for the day but would do his best to get it in and fixed as I was in a rush. Not only did he get it done in time but at a very good price as well! Very happy with my experience with Bob and Daves Garage.
By the far the best auto repair shop in town. Best experience I’ve ever had! I would give this place 10 stars if possible. The owner is the most honest and trustworthy guy within the auto repair world. Crew is amazing and get the work done promptly and correctly, always tell what you need and what can wait. The guys there always have a smile on their faces too! Lifelong customer right here! I encourage anyone looking for a trustworthy mechanic to give these guys a call!
Bob & Daves Garage is one of the best places I have ever been to. They took such great care of my car and helped me understand what the issue was and gave me great options on what to do. If you want to make sure you arent getting ripped off this is the place to go. Also the employees were very friendly too me and you can tell they enjoy what they are doing, which is something you dont see often.
The employees are nice and have always been quick. However, the issues never seem to be totally fixed. My vehicle is still making noises and when we took it in again, they said they couldn’t hear anything.Regarding the cost, it always seems to be higher than what was expected. Labor seems inflated. Additionally, we were mailed a coupon and a gift card, but when we went to use them, they said we could only use the coupon.
My experience here was definitely not positive! My air conditioner wasnt working so they checked for a leak. At first, they said they couldnt find it;then they said they found it, added freon and charged me almost $350. To actually fix the air conditioner, they gave me an estimate of almost $600!That seemed too high so I took my car for a 2nd opinion. This business( meineke)checked the air conditioner for the leak,found it and didnt even charge me! Their estimate to fix it is over $100 cheaper, plus I paid $350 to Bob &Daves,all for nothing!! Im not taking my car back there again!!
By far the best experience I have ever had at a garage! They went above and beyond to not only make sure that my car was taken care of, but that I was receiving the best price possible. They took the time to properly diagnose the issue and made sure that all measures were taken to make sure that the issue was resolved quickly. The staff was friendly and knowledgable. I would highly recommend this garage!
Went in and told them what was going on. They were quick to get to the source and gave me a realistic quote. My cost came in under the quoted price. I trust that they know what they are doing and are not out to rip anyone off and the work they did has been very good and quality
Bob & Dave’s is the place to go! They helped try to diagnose a problem with my van when nobody else would and then did some major work on my Envoy just a few days later. They’re honest people, extremely friendly and do a great job. They even call to follow up and see how your car is running! If you’re looking for a place that actually listens and will get the job done, Bob & Dave’s is the place to go!
Both times my vehicles were repaired, the actual cost came in lower than the estimate. Because of a faulty part, one expensive repair had to be re-done. These honest guys charged me NOTHING when the repair had to be done again. They go over and above to be helpful and fair.
Huge thanks to Bob & Daves Garage for always taking care of me and my family! Its hard to find a repair shop where youre comfortable taking your vehicle, luckily i found them! They are always straight forward and arent like other shops just trying to take all your money, they actually care and love to take care of there customers. The best part is its a family company! I will continue to keep referring as many people as I can to them! Thank you guys!
I had my motor replaced from Bob & Daves last year right around this time on a reference from a friend. I will admit they did a speedy job on replacing the motor and being very friendly when I brought up my concerns. But I am still disappointed with the fact that hethey will not stand by the work they performed on my vehicle.When I received the vehicle back from the shop it ran smooth for the first couple weeks but then it started leaking transmission fluid from the PTU I talked to the shop about it but he stated it wasnt their fault but said he would split the cost with me becuase of all the work they had done on it which I will admit was nice of him, nor am i placing any blame on him for this it was just something that happened. About 3 weeks after this it started leaking transmission fluid from the bell housing. I once again talked to the shop who said it wasnt their fault which I took his word on and decided it would be more cost effective for me to fix the issue myself. When tore everything apart I found the shop forgot to replace the critical alignment pins in the transmission prior to mating to the motor. When I brought it up to him he said they are only guides and not mandatory to be installed, but when I talked to multiple transmission shops they all say that those pins are mandatory and not just a guide. I think that because it is such an expensive and time consuming fix they will not warranty their work. I would even be willing to spend part of my time helping them perform the work for free to free up one of the techs that work full time their but I doubt management will be all for this nor would the insurance they have probably be up for this as well but it is a thought.
They called with an estimate right away. Also suggested having another thing done at the same time and I wouldnt be charged labor because they would have to remove the part I needed repaired to fix another problem. They also gave me estimates on other things I need done and told me what needs to be done right away and what could wait to be fixed...
Had a Friend tell me about this place. Luckily Im a mechanic myself Jack of Most trades. This place told my friend what was wrong with her car only to be found out that was really never the problem. Over charge for parts and labor. Its almost criminal what they do charge. Better off looking for YouTube videos on how to fix your vehicle. Money spent somewhere else.
Called for a quote on having an alternator replaced and was told there were many different versions for my vehicle (not true) and given a price range that began a hundred dollars higher than the other shops I called. They either dont want the work or are trying to rip you off!
Great service. I had traveled down from northern Michigan to Wyoming to see my parents, but had car trouble (brakes) on the way. It was unsafe to drive back up, so Dykstras a really good and fit me in their schedule so I could return home. They were courteous and communicated with me well about the repairs I needed. They got it done in the same day!
Total reviews rating 4.5
104 Reviews for Dykstras Auto Wyoming 2023:
Review №1
2022-07-06Timeliness - 5/5Cost - 5/5Communication 6/5Took my 2006 Rav4 in to get a muffle pipe fixed and to get a check check up done as Ill be driving to Colorado in a few weeks.Turns out my car needs more work than I expected. Greg was upfront about what he could and couldnt do in the shop, the costs I could expect, and where he suggested I should go to get the remaining work done.Even while telling me the repairs may cost north of 3 grand, he was friendly, empathetic, and patient as I asked about the issue. I cannot recommend this shop enough if youre looking for friendly and communicative service.
Review №2
2022-04-12These guys took great care of me. I hate trying new mechanics, but I moved and had to start looking again. They were honest and very practical in their evaluation of my vehicle. And they were fairly priced with great timing!
Review №3
2022-07-14If I could leave zero stars, I would.The gentleman kept pressuring me for additional work to be done to the truck, with parts that were 3 times the cost of retail. A water pump was replaced which didnt need to be replaced. Upon receiving the estimate, I threatened to come get the vehicle, but he stated that it was already half apart. Ive never left a review for any business before, but I would urge anyone thinking of going here for service to avoid them. All of this hassle for what should have been a simple gasket replacement. Hell, if the part prices were even in the ballpark, Id have let him do the work just for peace of mind.
Review №4
2022-08-21I had a great experience at dykstra Auto. Greg was a pleasure to work with. He explained everything so I would understand what they were doing, and I am entirely pleased with the services I received. Thank you,
Review №5
2022-05-02I took my 2017 Hyundai Tucson to Dykstra auto in Wyoming to see why I was not getting heat to the cabin to my vehicle. I was very pleased with professionalism from the entire team. They were quick to diagnose, check dealership for possible warranty opportunities and reach out with a quote. They were very upfront and transparent with the details of the shipment and availability of the part. They worked with me to let me have my car while they were getting the part to their facility. As soon as possible, they were able to get my vehicle back into the shop and the part replaced. Very appreciative of Dysktra Auto and the team they have there. I would definitely recommend them for any auto needs as they are quick, thorough and very reasonably priced! Thanks again Dykstra Team!
Review №6
2022-08-18Had an issue with brakes and the folks here got me in the next day and got me fixed and ready to goin less than 24 hours. Prenominal work, and great customer service.
Review №7
2022-06-14Always take my trucks here to fix them craig has always been honest he is very nice too. Prices are not too bad 🙂
Review №8
2022-05-09They were courteous and transparent with repairs and pricing. Honesty is high on my list of priorities, good job Dykstra Auto!
Review №9
2022-02-23I dropped my car off to have a wheel noise issue checked. They were honest and said they didnt find anything wrong and what the cause of my concern might be. A very nice young man gave me a ride home while they checked my car. He came back to pick me up and backed the car in so that I wouldnt have to walk on the ice. He was thoughtful, kind, and we had a good conversation. I found these people to be very nice. I will go back.
Review №10
2022-02-22Took a couple different vehicles there for pre purchase inspections. Greg is awesome. He save us from making a $4000 mistake (in suspension work the truck needed).I will definitely be coming back here!!