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Phone: +1 616-986-1446
Site: http://www.ensleymotors.net/
Opening hours
  • Monday:10AM–5PM
  • Tuesday:10AM–5PM
  • Wednesday:10AM–5PM
  • Thursday:10AM–5PM
  • Friday:10AM–5PM
  • Saturday:Closed
  • Sunday:Closed
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Total reviews rating 3.7

49 Reviews for Ensley Motors 2023:

Review №1

2022-02-26

Have bought 3 of my 4 kids vehicles from here. We have had no issues with the vehicles we purchased. The prices are great. The staff was helpful. We were able to have them checked out by our mechanic before purchase. We will be back when number 4 gets her license.

Review №2

2022-02-25

LEMON CARSHorrible service and they sell lemon cars. I came in about a month or two ago and got a car that I was told was working and had no issues. There were no check engine lights or anything. After a week or two the car started acting up and just finally stopped. Turns out the transmission had been shot. And it’s a Cvt transmission so the cost of replacing it new is 8k (6/7k just for the transmission itself) and that wasn’t even all of the issues. The battery is faulty and when I asked them to replace it (as they said they would) she stopped responding to me altogether. I wouldn’t recommend buying anything from them, the woman is never in the office and knows nothing about the cars they sell. They sell complete trash cars, all the other reviews experienced similar stuff. And the car was a 2014 with 51,000 miles so I didn’t think anything major would be wrong.

Review №3

2022-02-24

The people were nice, but, I bought a car from them 5 months ago and now have to have the whole transmission rebuilt for almost as much as I paid for the car. It’s not worth going through.

Review №4

2022-01-08

So I bought my daughter a car from here. Went to get the brakes fixed and found out the transmission was cracked and leaking fluid. Reached out to the owner and she said she would check with her husband about what they could do. 2 weeks later not a single call back and ignored several messages. I had to replace the transmission. They were no help.

Review №5

2021-11-15

Very disappointed. READ REVIEWS BEFORE BUYING A CAR HERE!!! Notorious for selling lemon cars. I took the car for two test drives down the road before buying. Seemed fine. Drove for one week, brought it to the shop, they were instantly worried for my safety and deeming the car UNSAFE TO DRIVE + nearly $2000 in repairs (warranty covers nearly nothing) the auto shop was angry for me and wondered who scammed me. I addressed the issues to Audrey and informed her I am pregnant and she couldn’t have been more arrogant towards me, almost annoyed I was upset even. Would never do business with this dealership again.

Review №6

2019-11-26

The sign does not lie! Fast, easy and a family buisness. These guys will always do the right thing. In and out with my new wheels in less than 2 hours. Never hurts to ask questions. Couldnt ask for a better shop. 11/10 If Google let me.

Review №7

2020-08-12

I can’t say enough great things about Ensley Motors. They are honest, hard working people that are a blessing to many including myself. I was in a car accident and lost my car due to it being totaled and Audrey got me right into my dream car 😍 I see a lot that many people are picky when it comes to their used cars by the reviews on here but we all need to realize ... used cars, are exactly that ... used. They do their best and even their best is more than great! Thank you so much Audrey and Nick for your amazing customer service and the great experience with you guys! I will be recommending many people to you 😍💛

Review №8

2021-05-19

When I went there I paid 4800 for a 2006 chevy Silverado with 225k miles, after driving it for the day I discovered a noise... and it was this slight ticking, okay it’s a 5.3 motor, they all have a little tick right? Well when I got home the motor was knocking and the check engine light also popped on for an evap code, going there they seemed really nice but the motor started knocking before I made it to my house?? I didn’t do anything about it because well I just bought the truck as is and I don’t think they would take it back.. now I have to figure out what to do now

Review №9

2020-04-09

I have bought several cars from Nick and Audrey over past 10 and I think that they’re good folks that try their absolute best to make people happy. There prices are absolutely more than fair. So I think the next time you’re looking for a affordable preowned automobile you should give their website to check or go out and look in person at the lot you will be Pleasantly surprised and over all extremely happy with your purchase

Review №10

2021-11-15

Recently purchased a Yukon from Audrey! Love my new vehicle and financing was so quick and easy.