Enterprise Car Sales
Category: Used car dealer, Truck dealer, Car dealer, Used truck dealer
Address: 4517 Stevens Creek Blvd, Santa Clara, CA 95051, United States
Phone: +1 408-329-4576
Worktime:
Address: 4517 Stevens Creek Blvd, Santa Clara, CA 95051, United States
Phone: +1 408-329-4576
Worktime:
Day | Time |
---|---|
Monday | Closed |
Tuesday | 10 AM–7 PM |
Wednesday | 10 AM–7 PM |
Thursday | 10 AM–7 PM |
Friday | 10 AM–7 PM |
Saturday | 10 AM–7 PM |
Sunday | Closed |
Site: http://enterprisecarsales.com/location/23R6/Enterprise_Car_Sales_San_Jose?mcid=iyp:24489698
Rating: 4.7
Services: From the business: Identifies as women-owned,
Service options: Delivery, In-store shopping,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Payments: Cheques, Credit cards, Debit cards, Credit cards,
Rating: 4.7
Services: From the business: Identifies as women-owned,
Service options: Delivery, In-store shopping,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Payments: Cheques, Credit cards, Debit cards, Credit cards,
Name: n****** i*******
Date: 2024-06-20 01:06:12
Rating: 5
Comment: WOW! Kelsey and Babe you guys are absolutely amazing!!! You guys are extremely knowledgeable, kind, professional, and pleasant to be around! You made sure I completely understood everything we were doing before I needed to sign, suggested upgradesI should do and I did choose. I will certainly choose you and your establishment again the next time I need another car. Thanks again for everything, And I truly enjoyed my drive home in my new car!
Name: S**** C******
Date: 2024-06-15 19:56:32
Rating: 5
Comment: I had a great experience. I did not feel like I was being pushed into anything. I was asked if I had any expectations and was helped with staying within them. I really appreciate your help and consideration.Thank you Kelsey and Baby!!
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Name: L****** E*****
Date: 2024-06-04 20:33:53
Rating: 5
Comment: I appreciate theirs patients and love their professionalism. Totally recommended.
Name: C****** M****
Date: 2024-05-26 16:36:24
Rating: 5
Comment: My husband and I purchased a RAM in April we had a little issue with the truck HOWEVER, the team at ENTERPRISE went above and beyond to fix it. The service was great all the way around. I could not recommend A better car sales company. We will definitely return when it’s time for our teen to purchase his first car.
Name: S****** R***
Date: 2024-05-25 16:15:32
Rating: 5
Comment: Nice clean lot, all the cars seem to have 60,000+ miles & a starting price of 16,000+
Name: K**** T*******
Date: 2024-05-24 17:27:58
Rating: 2
Comment: Bought a vehicle from them in Feb 23. May of 24 the battery died while still under warranty. They told me I should have bought a maintenance plan(which they openly stated didnt cover batteries.)I told them I just needed their help claiming the 3 year warranty on the battery. They told me I should go to the Nissan dealership and see if they will help.Probably should have taken that advice when I bought the car....
Name: M****** T*****
Date: 2024-05-22 18:14:07
Rating: 5
Comment: When I bought my 1st car with Kelsey she was amazing. She didnt constantly call me to see when I was coming in. Unfortunately my 1st car was totaled in a car accident so I went back to them to get my next car. Daniel helped me the 2nd time and he was just as amazing as Kelsey. They didnt try to upsale me in getting more then what I needed. They listened to my needs and provided. Baby was also helpful. My next purchase either for my teen son or myself I will be going back to them again.
Name: S***** A******
Date: 2024-05-22 15:12:16
Rating: 5
Comment: Worked with Kelsey to purchase a 2021 Kia Soul. Long story, but after a hellish week including an accident and much wrangling with insurance companies, Kelsey made buying a new car a smooth and painless experience, as well as being delightful to work with on a personal level. Between me and my spouse, this our third purchase from Enterprise, and weve had 0 complaints. No hard sell, no sleazy sales tactics, and full transparency. Five stars and a little smiley face.
Name: C**** C*******
Date: 2024-05-15 18:39:31
Rating: 1
Comment: I hate I ever came here had Nissan Altama for 4 months car went to shop 4 times,this last time dead battery,bad brakes,bad rodors, bad transmission, they dont check the cars, just put them up for sale,bad business....
Name: M*** R****
Date: 2024-04-18 17:55:46
Rating: 5
Comment: Third time buying a car through Enterprise Car Sales. Never a pressure situation and they are always patient and helpful. Monita Rin and Omar Gutierrez were especially helpful answering all my questions and setting up the transfer process. Thanks to them.
Name: B**** T***
Date: 2024-03-26 19:39:45
Rating: 5
Comment: Great sales staff to work with. When our principle sales person was unavailable, the other staff jumped in and got us our car.
Name: N***** A*************
Date: 2024-03-23 05:52:10
Rating: 5
Comment: Had a great experience with Enterprise Santa Clarita and Christian was especially helpful! I got picked up and dropped off to my home and they were very and everyone I encountered were attentive and kind. Thank you for such a great experience, highly recommend them!
Name: C******* C*******
Date: 2024-03-06 06:03:05
Rating: 5
Comment: Kelsey was amazing, she listened to what I wanted, and ensured I was shown multiple option. I highly recommend Enterprise Car Sales!
Name: S**** A****
Date: 2024-02-27 16:21:45
Rating: 5
Comment: Great experience buying our car down there they really do their best to help thier customer as much as they can thanks for Aaron and omar.
Name: C******* B***********
Date: 2024-02-27 09:15:11
Rating: 5
Comment: Just bought my car through these guys,(prior review) and just got that car lojacked by appointment today, which went smoothly just like the entire car buying process did for me here, cant get over how nice they all are at this location, and how willing they were to help me get just the financing and extras I needed!
Name: B*** C******
Date: 2024-02-23 02:24:34
Rating: 5
Comment: The first car was 2 stars. the second car was 5 stars (Hyundai 1st car, ford escape 2nd car). Baby was 5 Star both times.
Name: G***** P***
Date: 2024-02-06 20:52:28
Rating: 5
Comment: Bought a car here. Treated much better than other dealerships. Much more organized. The sales staff actually really helped us think about what car we needed and got the car shipped for free from nearby locations.
Name: C**** W
Date: 2024-01-19 18:52:34
Rating: 5
Comment: We want to give the manager Baby a big reward! She is a very understanding and enthusiastic person, we want to buy a car, she promised to help us negotiate the contract, in her busy schedule she really for us to negotiate. We were very happy to talk with her, her laughter was very kind, and her enthusiasm was very infectious, which quickly made us trust her! Thank you Baby! Thank you Enterprise for cultivating such excellent manager!
Name: C C*****
Date: 2023-12-28 19:08:19
Rating: 5
Comment: The sale process was great! Our salesman explained the way they do the process and transaction. We had in mind two vehicles to check out and test drive but actually was convinced with the vehicle the salesman showed us better price within my budget, better miles per gallon, better interior space, and nice color. Overall I was satisfied with enterprise, thanks Daniel N. (Santa Clara).
Name: C*** A******
Date: 2023-12-18 03:10:31
Rating: 5
Comment: I had a fantastic experience with Enterprise. I recently went there to test drive a car. Unfortunately, the car was sold before I arrived, but thats life, it happens. However, Francisco, the seller I was dealing with, went above and beyond to understand my needs from the car, what I was interested in, and any deal breakers that would stop me from buying a car. With all this information, he suggested quite a few different cars that were all very appealing, and I liked all of them. On top of that, he and the rest of the staff were very welcoming, friendly, and patient. It was my first time looking at cars and they were happy to let me test drive a couple on the spot. I really appreciated how much support they offered me. I recommend Enterprise to anyone whos looking to buy a car, youll have a great experience. Sidenote, they also have the best included warranty I found.
Name: J**** M*****
Date: 2023-10-11 18:24:53
Rating: 5
Comment: *****Thank you Daniel Naranjo for hooking us up with our new car. You made the process very smooth and easy. We felt it was the best car buying experience either of us have ever had! Five stars!*****
Name: A***** C*****
Date: 2023-10-10 21:19:36
Rating: 2
Comment: Net: Nice people work here and do a solid job with customer service. But the company is a standard dealer out to get your money and wouldnt trust them with the car selling process again. Theyre in it for the money > customers. (No dig at the people at all, they are, for the most part, solid.)Went in to look at cars and get my car assessed for trade in/selling. Went in twice within a span of two weeks and got the car assessed twice in that time. The first time, I was looking at buying a car from them and got one value for the car with the car condition as Good. Second time, went in and mentioned I just wanted to sell and didnt want to buy a car of theirs. Didnt like what I saw on the lot.Told to wait 10 minutes for an email back for the inventory guy to assess the vehicle because I wasnt trading in and provide the new quote. Waited in the store 30 minutes, then later and waited an additional 5 hours and no car or email. Bad follow through, no apologies.And no material difference in the car from eval 1 and 2. This time, the car had apparently significantly deteriorated in condition and the valuation had significantly decreased. Even at that condition, KBB/Carfax offered more money, but thats beside the point. Went through with the sale anyway and was charged other DMV fees in the process that friends who work at dealerships shared dealers typically waive/dont charge customers given their negligible amounts to the dealer (but hefty for consumers).Not Enterprise though! All about Nickle and Diming you :)Again, mainly a pleasant experience with some of the people there. Theyve done a good job with the hiring process. But not a company to be trusted when it comes to selling your car, despite the language on their website suggesting otherwise.
Name: T***** S**
Date: 2023-10-10 19:17:21
Rating: 5
Comment: I found the car I want online.I chatted and made an appointment. I thought I have to go to Redwood city Enterprise. Daniel Hall from Stevencreek Enterprise called me and he said he would brought the car to Stevencreek, which is closer to our home.On the appointment day,when Daniel called, I thought I could not make it.But,later that day we arrived to Stevencreek Enterprise without calling Daniel.When we arrived, Kelsey Mayers came to help us,said that Deniel was busy helping customer .We are very satisfied and please with her help and her finance manager Oma.Very knowledgeable and no pressure.Enterprises non negotiating price and no extra added fees.Overall I would recommend to buy a car from Enterprise Rental.Tintin
Name: T*** L***
Date: 2023-09-26 15:13:42
Rating: 5
Comment: It was a great and smooth experience. Working with Kelsey, she made the purchase easy and great customer service. I would recommend purchasing a vehicle to anyone and requesting Kelsey as the Sales Agent. Thanks Enterprise, we Love it and so do our fur babies… 🫶🏽
Name: C****** M* C***** R****
Date: 2023-09-18 22:51:03
Rating: 5
Comment: The customer service is excellent at Enterprise! No pressure and the nicest people! Trevor was amazing a helped set everything up for us - making it easy! Then Omar was an asset to Enterprise as well, backing Trevor up and helping us with everything! This is the fourth vehicle we’ve bought from Enterprise - we are loyal because your employees are stellar!
Name: B***** T*******
Date: 2023-09-09 02:13:40
Rating: 5
Comment: Kelsey handled the purchase of our Toyota car professionally and patiently. She helped make the entire procedure enjoyable. She is a definite asset to Enterprise.
Name: Q***** M*
Date: 2023-08-08 02:23:34
Rating: 5
Comment: Great car and great purchasing experience. Aaron had been so patient helping me walk through the whole process. Omar and Baby also helped a lot with finalizing everything. Awesome people here!
Name: L***** A******
Date: 2023-08-02 06:28:49
Rating: 5
Comment: Kelsey was really patient and made sure my dad and I were satisfied with the car we were thinking of buying before actually purchasing it. She didn’t make us feel pressured and gave us thorough explanations of the entire car buying process before making decisions. We’ve bought cars from Enterprise multiple times and this time did not disappoint!
Name: t** s***** m**
Date: 2023-07-31 19:46:46
Rating: 5
Comment: I rent a lot from Enterprise and this place is the best. Matt and the rest of the staff all the way from the counter to the shuttle drivers, are always very professional and helpful
Name: J***** D******
Date: 2023-07-25 12:59:17
Rating: 5
Comment: Absolutely incredible work, start to finish, from Kelsey Meyers. When she initially reached out, she was empathetic listening to my story of my efforts to purchase a specific vehicle. A 2018 Tesla Model S. I was fully aware that the vehicle was either a highly sought after vehicle, difficult to obtain, and rare to find. Nevertheless, Kelsey did her due diligence, and fortunately snagged a 2018 Tesla Model S. Black exterior, black interior. Because of the Due Bill I had previously filled out, all that was left, was the inspection and full certification. Kelsey made sure to update me periodically and reassure me of the process. July 14th, the call came in. The Tesla is finally here on our lot and in our possession. Excitement within myself ensued. The following day couldnt come any faster. Despite the crazy events leading up to my visit, upon arrival, Kelsey was more than sympathetic and beyond accommodating. With the gracious help from the manager, Baby Banger, I was FINALLY, able to drive away a very happy man. I cannot thank Kelsey and Baby enough for going above and beyond expectations to satisfy my requests and ultimately pull through with their promises. With all that being said, I will not hesitate to HIGHLY RECOMMEND Enterprise Car Sales in Santa Clara. Be sure to see Kelsey. If youre in the market looking to purchase a vehicle, or just want to window shop, do yourself a favor and give them a visit. A+ service. Exceptional experience. Thank you a million times Kelsey. And thank you Baby. Forever grateful.
Name: F*** H*****
Date: 2023-07-11 11:27:19
Rating: 5
Comment: The staff was great. There was no pressure, my credit approval was quick, and will gladly purchase another vehicle from them in the future.
Name: G***** P****
Date: 2023-07-05 18:16:39
Rating: 5
Comment: My experience was wonderful! Baby and Kelsey assisted me in selecting the the perfect car for my needs but also within my budget. They both were patient and understood I needed to weigh my options when it came to making a big purchase like this. My son and daughter in-law have purchased three cars from Enterprise Car Sales and I see why.Celia
Name: M******
Date: 2023-06-27 20:02:20
Rating: 3
Comment: Seller was not experienced and did not put any effort into showing up to work.Gave inaccurate information and itcked boxes that should have beed reviewed prior to vahicle leaving sold
Name: T*** L**
Date: 2023-06-22 00:53:22
Rating: 5
Comment: They made me feel extremely comfortable answered all my questions and concerns Kelsey was awesome my wife and I really enjoyed dealing with her she has a great personality and she does her job well
Name: D****** G*******
Date: 2023-06-06 15:56:49
Rating: 5
Comment: My husband and I went in to purchase a car from Enterprise and had a great experience. Staff are very friendly and helpful .This is the second car we have purchased through them and couldn’t be more pleased . Thank you, to everyone for a smooth process.Darlene & David
Name: S** S******
Date: 2023-06-06 11:22:12
Rating: 4
Comment: I enjoyed dealing with both of your sales people. I didnt like the fact that the sales people couldnt drop the price even a little after i showed them the dent on the right front fender or the dent on the front of the hood. I just felt that there should be some play on the price when neccesary.
Name: T***** V********
Date: 2023-06-05 19:17:17
Rating: 5
Comment: I recently purchased a car here, and the experience and customer service from Kelsey was incredible! Kelsey was extremely knowledgeable about the car I was interested in and was able to answer all of my questions. She was also very patient and never made me feel rushed or pressured. She went above and beyond to make sure I was happy with my purchase and even followed up with me after the sale to make sure everything was going well. Overall, I would recommend anyone in the market to come check out enterprise first and speak with Kelsey!
Name: D***** M***
Date: 2023-05-28 20:13:32
Rating: 5
Comment: My experience at Enterprise car sales in Santa Clara was fantastic. Kelsey Meyers and the team there were knowledgeable, polite and very courteous. I would highly reccomend this place to anyone looking to buy a used car.
Name: U** L****
Date: 2023-05-25 00:35:36
Rating: 5
Comment: Kelsey Meyers’s ability to make my dream of a work truck come true is very superhero like and very professional. The best car buying experience ever. I’ve already recommended her to my family and friends. So go by and experience what I’ve experienced today. You’ll see.
Name: M****** M*****
Date: 2023-05-11 00:13:18
Rating: 5
Comment: I asked to buy the 4Runner that I had rented from Enterprise rental, while my car was in the body shop. They said yes and gave me a price that was in range of the market and my budge. They took to back to do the maintenance and certification. It took longer than expected, but they kept me informed all through the process. Kelsey in the sales office was helpful, knowledgeable, and pleasant to work with. I’d have no problem working with Kelsey or Enterprise again.
Name: H***** H*****
Date: 2023-05-08 22:05:19
Rating: 5
Comment: An amazing crew all around. Yissel and the Daniels (Ha and Naranjo) were models of excellent customer service, remaining friendly, informative, and helpful even as they stayed late to make sure I got all the help I could need. Matts especially thorough understanding of the ins and outs of the process stood out, and Yissels thoughtfulness and professionalism kept the whole encounter pleasant and smooth-sailing from start to finish. If anyone I know is looking for a car, I know where Im sending them!
Name: D***** B***
Date: 2023-04-14 04:40:07
Rating: 5
Comment: I wanted to shop for a car for office commute and came across this dealership which had great reviews. I had pre-decided the model from their website and wanted to test drive the vehicle. I scheduled an appointment with them. I was attended by Kelsey, who followed up on my appointment and once I arrived she made sure she understood all my requirements first. She could have easily let me choose the model that I pre-decided and settle for it. Rather, she encouraged me to look across their inventory to hunt for a better fit for me based on my requirement and patiently explained the features of various options. An example of great customer orientation. After looking through, I test drove a vehicle which had perfectly fit my requirement. I went for it.Another great feature of this franchise is 7-day return policy. Although I was happy with the vehicle that I had initially chosen, I realized that one feature was not available in this trim. I had missed to exercise this feature during my test drive. I came back to the dealership for the return and purchased another vehicle that had this feature. The entire exchange process was so hassle-free.Definitely recommend this dealership to anyone interested and I would like to specially thank Kelsey for the wonderful shopping experience!
Name: I**** B******
Date: 2023-04-11 22:03:35
Rating: 5
Comment: My experience with Enterprise car sales was awesome Daniel Naranjo and Baby Banger went above and beyond to give the best customer service that anyone deserves!
Name: K******** L*****
Date: 2023-04-04 18:04:41
Rating: 5
Comment: If you are looking for a great value in a car along with exceptional service look no further than Enterprise Car Sales in Santa Clara. Great selection and excellent customer service.
Name: A********* M*******
Date: 2023-03-27 15:42:22
Rating: 5
Comment: Outstanding! Kelsey was so kind, understanding and knowledgeable. I felt at ease with her, and enjoyed the entire experience. Her warm smile and positive attitude made me feel right at home soon as I walked in. I would highly recommend to anyone looking for a car. Shout out to Omar and Baby for being so exceptional with their service. I am so happy with my purchase! :)Thank you again,
Name: C**** R********
Date: 2023-03-26 15:41:27
Rating: 5
Comment: Our son recommended this place. Austin Lopez and Matt Cline knew we were coming after work from the North Bay. They patiently processed the paperwork even after their work hours. The whole experience was thorough and efficient.My wife was determined to get me a King Ranch. I needed a reliable and safe vehicle for work, as I drive a lot. She couldnt have dealt with a more genuine and understanding group of trusted professionals whos goal is to get customers on the road with great quality cars. I thought I would miss my Nissan Titan, but I quickly got over it with my Ford.Omar Gutierrez, Aaron Campos and Baby were pleasant and professional to deal with, constant communication. If youre looking to buy your next vehicle with a smooth process and an A team to deliver, come here!
Name: J**** V*******
Date: 2023-03-26 01:41:11
Rating: 5
Comment: Quite possibly the most seamless and enjoyable car buying experience I have ever had! Sales Consultant Kelsey Meyers was incredibly supportive and very quick with all of our correspondence which was greatly appreciated! Thanks to the amazing customer service of Kelsey and the rest of the Enterprise team at this Santa Clara location I was able to finally purchase a used vehicle and do it in a matter of a few hours! I knew the car I wanted and I was in and out the same day! I now know the first place I will go to for any future car shopping!! :)
Name: B****** W*
Date: 2023-03-14 04:50:30
Rating: 5
Comment: It was a pleasure working with team at Enterprise. Thanks to Kelsey for her friendly, informative, and overall wonderful customer service. Once I had chosen my car, Kelsey was quick to help me with the necessary paperwork and she provided detailed information on the cars features. I would highly recommend this place to anyone looking to purchase a new vehicle.
Name: M**** S******
Date: 2023-03-09 21:39:37
Rating: 5
Comment: Daniel Naranjo provided exemplary customer service and created a thoroughly comfortable and easy purchase of my Surbaru Crosstrek. All of my questions were addressed with patience, thoughtfulness and detail. Everyone that helped me were superior representatives of Enterprise Car Sales! Well done and thank you!
Name: C***** R*****
Date: 2023-03-07 18:47:47
Rating: 5
Comment: My car had gotten stolen and totaled about two weeks before I came in. Insurance still hadn’t settled my loan and I needed a car asap. It was such a relief to be helped by Kelsey. She made the application process run so smoothly and I truly enjoyed our conversation. It’s hard to connect with most people because it’s usually just a transactional experience but she is one of the most down-to-earth people I’ve ever met. She truly cares and I would definitely do business with them again and it’s because of her.
Name: P****** M********
Date: 2023-03-07 02:48:34
Rating: 4
Comment: Enterprise was great, with great customer service and a great product. My only complaint is that the odometer reading on the website did not correspond with the odometer reading in the vehicle. I believe the website contained the latest reading from CARFAX, which was 1000 miles behind what it actually was in the vehicle. A minor thing, but it is room for improvement.
Name: D**** F***
Date: 2023-02-07 19:11:46
Rating: 5
Comment: My Wife and I just bought a car at Enterprise. Kelsey Meyers and Baby were awesome - and quickly helped us find our car. The customer service that was demonstrated was top of the line. The process was smooth and easy. We will definitely come back for any future car purchases.
Name: D***** K****
Date: 2023-01-29 16:49:06
Rating: 5
Comment: I had high expectations when I went to Enterprise Car Sales to look for a new-to-me car. Yissel and her associate, Baby, were helpful, patient, informative and friendly. They exceeded my expectations.The process, with its many steps and documents to review, was explained and clarified at every step. Yissel made every effort to understand our needs and help us chose a car.When we left we felt wed been treated as friends, not just customers, and the bow on the hood of the car was a fun ending.We, without any reservations, recommend Enterprise Car Sales to anyone needing a hassle free, and caring car buying experience. Even the thank you note I received from Yissel was personalized.Thank you,Don & Carl
Name: L****
Date: 2023-01-12 19:57:30
Rating: 5
Comment: Absolutely amazing experience!! I have never purchased a vehicle from a rental car sales company. A major option that initially got me to visit the lot was that they had a diverse selection of makes and models in their inventory. I was able to test drive models from Hyundai to Lexus to determine what would best fit my needs. Another option is that they more than willing to bring a car over to you from another one of their locations for your test drive, often available the very next day. I was pleased to discover the included warranty Enterprise provides for all of its vehicles at no extra charge as well as a 7-day return policy with only a small restocking fee. Unless you buy a certified car at a dealership here, you will need to pay for the additional powertrain warranty. Customer service was well above ANYTHING I have ever gotten at a dealership or independent used car lot. This is also my first time purchasing a vehicle at a no haggle price. Initially, I was hesitant to being unable to negotiate. However at no time did the staff adopt a rude take or leave it attitude with poor customer service. Instead, they were always courteous and extremely helpful. I was met and assisted by two managers and 3 salespeople with a seamless process over several days. A perfect hand-off to make sure I was helped regardless of my schedule, time I called or questions I had. Dont think twice about going to Enterprise Car Sales and seriously considering one of their cars.
Name: J*** H******
Date: 2023-01-10 17:01:04
Rating: 5
Comment: Buying my car from Enterprise was straight forward and easy, was complete with the transaction within a few hours. On multiple occasions we have rented cars from Enterprise and the quality of cars and service was top notch.
Name: D** D**
Date: 2022-12-18 09:40:58
Rating: 5
Comment: I visted the Enterprise on Stevens Creek 12/7/22. I had the pleasure of working with Kelsey. OMG, her energy was unmatched! Kelsey was patient, she listened to all my needs and recommended some of the best vehicles that met those needs. In addition, she even recommended additional cars she thought I would like within my budget. She was very knowledgeable, explained things to me in detail and answered every question I had. Being this was my first car purchase, I had alot of questions after thoroughly reading each document. She responded to every question (even if if was “dumb”) to a T. The process was so smooth I though I was being gypped due to my pre assumption of car salesman. No, seriously, I HIGHLY recommend purchasing a vechicle from Kelsey. She exceeded my expectations and was lovely throughout the whole process. Go see her!!!…like, today!
Name: J**** R****
Date: 2022-11-30 03:09:32
Rating: 5
Comment: I could not be more pleased with my car purchase. Traded in my piece of junk and purchase a nice new car. I would recommend to my friends, because you can drive every type of car brand you want without going to different dealerships. Daniel Naranjo knows his cars and what car would be safe for you kid to drive.
Name: D***** J******
Date: 2022-11-22 04:47:06
Rating: 4
Comment: After visiting several car dealerships today from San Jose, Mountain View, to Daily City, Kelsey at Enterprise Car Sales on Stevens Creek Blvd greeted us and extended her hand to us while rolling up her sleeves to get ready to work for customers like ourselves.While she invited us to go inside with her to explore inventory, we mentioned to her our urgency to buy a car to get-back-in -forth to work and would like to cut through the chase and just buy what is available on the lot. She listen to our request and we bought a car so fast her manager asked us if we have ever bought a car that fast like that before. Go see Kelsey for fast professional results.
Name: R****** M******
Date: 2022-11-17 17:18:31
Rating: 5
Comment: My wife and I arrived at the Enterprise sales office a bit early for our appointment, but were warmly greeted and introduced to Aaron Campos. Aaron informed us that the car we ordered was still en route. He suggested we test drive another car that interested us, so we did. We asked Aaron to come with us as I and my wife took turns driving. When we returned to the office, the car we requested had arrived so we drove it as well. We liked it and sat with Aaron to complete the needed paperwork. Aaron’s manager, Omar Gutierrez, offered some options. Omar was helpful in that regard, but we declined those offers. Both gentlemen were gracious, friendly, and helpful. Although the purchasing process took a while, we drove our 2019 Mitsubishi Mirage home happily, and with anticipation of many years of driving adventures.
Name: E*** C*******
Date: 2022-11-09 16:19:26
Rating: 5
Comment: The experience at the Stevens Creek location was phenomenal. Everyone as nice and helpful in making the purchase of a vehicle for me and my family very seamless. Daniel was super helpful and attentive to what I was looking for. Best of all it was fast!
Name: N***********
Date: 2022-10-25 05:46:58
Rating: 5
Comment: I am beyond happy with the experience I had here. Kelsey Meyers is the best at what she does. She was super helpful and really tries her hardest to match you with a car that best fits you and your budget. Will be purchasing from them again.
Name: J**** C
Date: 2022-10-06 17:03:43
Rating: 5
Comment: My partner and I had an amazing experience purchasing our car with the help of Kelsey, Baby, and Matt! Kelsey was attentive and answered all of our questions. She encouraged us to test drive multiple vehicles which helped me fall in love with my Nissan Sentra! Baby made all the paperwork go as fast and smoothly as possible with Matts help. The three of them were an awesome team! This was my second time purchasing from them and it wont be my last.
Name: C****** F********
Date: 2022-09-09 14:10:09
Rating: 5
Comment: My partner and I bought a car about a week ago with the help of Aaron and Omar! We had had a horrible experience prior to purchasing at Capitol Ford, so we were very grateful for Enterprise to make things so simple and smooth. We purchased a Nissan Sentra and we absolutely love it so far! Very reliable, low mileage, and affordable. Will be returning in the future!
Name: D**** L*
Date: 2022-09-04 00:54:30
Rating: 5
Comment: Enterprise rocks! shoutout to Daniel and Baby for excellent customer service, Omar for the detailed, fair, and transparent price breakdowns, and my man Matt for bringing the car down even though its his day off. 10/10 experience!
Name: K**** R****
Date: 2022-08-04 04:56:11
Rating: 5
Comment: Kelsey Myers’s is the prime example of GREAT customer service she has the right personality for car sales. She takes her time in making sure you find a car that you like. She also negotiates with lenders for a price that will work for your budget. Her service of excellence is gold standard. When buying a car at enterprise car sales ask for Kelsey for the perfect choice you will be glad you did. The entire experience was wonderful indeed. Thank you.
Name: K*** O***
Date: 2022-08-03 05:40:18
Rating: 5
Comment: I recently purchased a 2019 Nissan Altima RS from Enterprise car sales in Santa Clara a little over a week ago. I must say that my entire experience was made so much more enjoyable because of the Awesome staff working there. Yissel Perez and Baby Banger to be specific, were such an amazing help with making the buying process go as smoothly and quickly as possible. They answered all of my questions and went over all of the paperwork with me thoroughly. I highly recommend theirServices when looking for a used vehicle.
Name: C***** E*******
Date: 2022-08-01 17:59:13
Rating: 5
Comment: I had a fantastic time purchasing my vehicle at Enterprise Car Sales Santa Clara. Yissel and Aaron were incredibly helpful during my search for the right car given my needs as well as during the process of purchasing said car. Would recommend!
Name: S****** S***
Date: 2022-07-26 18:56:38
Rating: 5
Comment: I highly value the employees in this dealership for their high level of professionalism, etiquette and patience in answering all questions related to the process and to the vehicles. Daniel Naranjo made the process of financing my car so smooth and prompt, and patiently assisted me in the best way possible, even going past business hours. He made my family and I feel really happy about our choice, helping us choose the exact car we need. Omar was also prompt in getting us a good financing deal at low APR. Baby and Kelsey were also very welcoming and great; Kelsey helped us buy our 1st vehicle and her service, like Daniels was also extraordinary compared to other dealerships. Thank you to this wonderful team!
Name: R** S**
Date: 2022-07-06 21:34:14
Rating: 5
Comment: Yissel, a sales rep, has an amazing attitude and made me feel very welcome. I bought a vehicle but later decided to get a better vehicle. The change process is surprisingly easy and speedy. The manager, Baby, is also very friendly and very helpful throughout the entire process. The whole process of trying to get a loan is hassle-free. All I need to do is to cooperate. Kelsey coordinated my change-of-contract and she is also very friendly and efficient. Very satisfied overall.
Name: P***** M******
Date: 2022-06-10 17:05:34
Rating: 5
Comment: A very smooth transaction that was completely stress free. Kelsey had my car sparkling clean front and center curbside on my arrival. Everything was explained to me in detail, all my questions were answered and Baby made the deal work on the back end. Top Notch!
Name: P****** R******
Date: 2022-06-01 04:46:28
Rating: 5
Comment: I am very pleased with the service I received from Baby, Kelsey and Matt. We sent for a test drive, i loved the way the Rogue drove. My sister kept asking me when i was going back to buy it. I was just having fun. I was so happy to finish the paperwork so I could drive off the the lot. They made us feel very welcomed and at ease.Baby was amazing with the knowledge of the vehicle and made the paperwork very easy. Baby did a fantastic job of going over all the bells and whistles that came with my Nissan Rogue. Kelsey made sure I knew how everything worked and how to use. Baby is the one that heads up this professional team. She is very personable and made me feel like great during my experience. I will definitely recommend them to anyone looking to purchase a new car.
Name: D*****
Date: 2022-05-21 17:43:33
Rating: 5
Comment: The experience buying an almost new car from this dealership was excellent. The customer service level and the level of patience from Kelsey M. was great. The assistance from Baby ? and Matt was also appreciated.
Name: R***** F****
Date: 2022-05-20 17:55:12
Rating: 5
Comment: There are not enough words to express the excellent service my boyfriend and I received at Enterprise Car Sales in Santa Clara. I originally spoke to Kelsey on the phone about financing a car and her personable energy brought me in immediately. When we visited the location, the entire staff was extremely attentive to our needs. Baby, Alex and Matt went above and beyond to find the model we were looking for, helped with finding the best insurance and additional packages at great rates. They made this process way more seem less than going to any car dealership. We feel at ease knowing we can call anyone from this team and they’ll be there to help as a friend would, not just as a salesperson. This will not be our last time purchasing from the Santa Clara team!! Ask for Baby Aaron Matt or Kelsey, they are the best!
Name: C***** L***
Date: 2022-05-09 20:18:44
Rating: 5
Comment: Kelsey Meyers was ever so patient and so accommodating. I like my new red Nissan Kicks very much. It has everything I wanted 😍 Baby Banger was helpful with signing documents. When Matt Cline (manager) agreed to have a crack on the windshield fixed, Kelsey promptly arranged for Safelite Auto Glass to come by next weekIt was over all a pleasant experience. No-haggle pricing is a no brainer. This is a second car we purchased from Enterprise. The first one was a 2005 family van that is now in need of a new transmission. I highly recommend Stevens Creek Enterprise Car Sale. Ask for Kelsey and team
Name: S******* S*****
Date: 2022-05-03 17:51:18
Rating: 5
Comment: Second car I buy at the dealership and I will buy all my cars there. They care about you and what you need, you do not need to worry about Lemons and there is no back and forth. Baby helped my this last time and she was fantastic. Could not have asked for more!
Name: R**** G****
Date: 2022-04-25 15:51:20
Rating: 5
Comment: Such an easy experience with Kelsey and Baby! Kelsey did the best with all my test driving everything. Thank you for all the help and patience. Love the choice I made and couldnt be more stoked. Definitely, going to be letting anyone I know that is interested in getting a vehicle to check here first! Thanks guys!
Name: L**** K
Date: 2022-03-27 00:32:37
Rating: 5
Comment: Awesome car purchasing experience. Kelsey, Matt and Baby helped with every detail and answered all of my questions. If you are looking for a low pressure, stellar customer service experience search no more - Enterprise Car Sales in Santa Clara is the place to go!
Name: L**** C* R*****
Date: 2022-03-04 04:09:56
Rating: 5
Comment: Extremely pleased with the service we received from Kelsey, Aaron and Baby. From the minute we walked in, til the time we drove our new car off the the lot they made us feel very welcomed and at ease. Kelsey was amazing with the knowledge of the vehicle and made the paperwork very easy. Aaron did a fantastic job of going over all the bells and whistles that came with our Ford Escape Titanium. He made sure we knew how everything worked and how to use. Baby is the one that heads up this professional team. She is very personable and made us feel like VIP’s during our experience. Will definitely recommend them to anyone looking to purchase a new car.
Name: E* W*****
Date: 2022-02-10 05:43:10
Rating: 5
Comment: We were very pleased and enjoyed working with our sales representative Kelsey Meyers, who put no pressure on us. She knew what features we wanted and the first car she showed us, turned out to be the one we purchased!
Name: P****** W****
Date: 2022-01-28 05:12:52
Rating: 5
Comment: I really appreciated Mr. Greg taking the time to help me get approved of a car. The process was very fast and I am sooo greatful that I have a reliable source of transportation. Greg was very helpful and very knowledgeable about the product he sold to me. I would highly recommend anyone to come to enterprise.
Name: A**** R****
Date: 2022-01-24 02:09:31
Rating: 5
Comment: There is not enough stars to be selected to describe the awesome experience I had here. Kelsey Myers is the prime example of what great customer service is. The process was easy and with the various selections she was very helpful with selecting the right SUV for me. I would also like to say that Baby was very helpful provided great advice as well. I would recommend this dealership to anyone.
Name: D**** P*****
Date: 2022-01-22 05:40:44
Rating: 5
Comment: Purchased F350 from them yesterday, Great Deal, Manager Baby B was very helpful in terms of explaining what I need with regards to warranties, and Mr. Daniel is a awesome guy who take all my calls on time and respond promptly, I was worried not going to showroom and purchase the car, but when I saw my truck when they delivered at my home, Wow its a beastA great thanks to both of you
Name: C****** C******
Date: 2021-12-22 19:46:30
Rating: 5
Comment: Like to say my experience has been great. Second time buying. They have great customer service and the people their are all very friendly.
Name: C****** L****
Date: 2021-12-10 00:12:14
Rating: 5
Comment: If you are looking to buy a car Enterprise Car Sale is a great place to go to! The Sales Consultant Gregg and the Manager Baby was so helpful and made this process very easy! I found the car that I wanted and they were able to get the car transferred from a different location with two hours! I am beyond thankful to them for taking great care of me!
Name: T***** M********
Date: 2021-12-09 04:37:36
Rating: 5
Comment: Gregg Pratt and the Santa Clara Team were so patient with us and through we were turned down by every other dealer, not only did we get approved, but we got the truck we wanted. They were patient with us and gave us the time to get what we needed and made it happen for us. I am so grateful and highly recommend to all friends and family!!
Name: L******* O****
Date: 2021-12-01 04:28:06
Rating: 5
Comment: Definitely the most painless automobile shopping experience that Ive had in my lifetime. No haggling and a price below blue book brought me an economical vehicle that cost less than a Honda or Toyota, but is expected to last as long, and in my preferred color no less. What more could I ask for?
Name: B**** S*****
Date: 2021-09-15 16:52:21
Rating: 5
Comment: Rebecca was amazing! I went in and was hesitant on buying a new car. She noticed and was not pushy, the most she ever did was reassure me that the car (Subaru Crosstrek) was going to last me a long time and that it was such a reliable vehicle. I am happy with my purchase and would totally recommend this branch and Rebecca to my friends.
Name: A******* R******
Date: 2021-08-28 20:39:54
Rating: 5
Comment: I Have Had A Pleasant Experience Shopping With Kelsey! She Has Not Only Made It Easy But Very Delight. She Gets Straight To The Point And No BS! She Goes Above And Beyond For Customer Service. It Felt Like I Have Known Her For Yeaarrrsss! Even When I Have Doubted My Options, She Made Sure I Was Secure With My Decision. Even Had Two Of Her Managers Sit With Me To Weigh Out What Was Beneficial And Best For Me. She Took Care Of Me To The Best Of Her Ability If Not Then Some. I Will Never Forget The Experience. Thank You Kelsey!!!
Name: P*** K****
Date: 2021-08-25 20:16:09
Rating: 4
Comment: Gregg Pratt was super helpful. I purchased a 2019 Nissan Sentra with 30k miles for about $20k after my 2005 Nissan Sentra died with 422k miles. Thats right~ over 400k miles! Ill miss that old girl. RIP. Very reliable ride. He answered all my questions and guided me smoothly through the process. His colleague Lee was also superb. She helped me understand some of the gray areas of the contract. I would highly recommend Enterprise Car Sales.
Name: M****** S
Date: 2021-08-22 15:37:19
Rating: 5
Comment: I wanted to recognize Ly Ho and Greg Pratt for helping us with our recent vehicle purchase. Both were very responsive, treated us with courtesy and respect, answered all our questions, and remained in contact with us throughout our entire purchase experience. We never felt rushed, and are so appreciative of their support. We are very happy with our vehicle and would absolutely consider purchasing another vehicle from them in the future. Thank you!
Name: P***** D****
Date: 2021-08-18 23:31:46
Rating: 5
Comment: Excellent service and follow up. So happy to find exactly the car I wanted through Enterprise. It is in excellent condition, and I have confidence that it was check out thoroughly before being offered for sale. Thanks for all of your help!
Name: T*** P****
Date: 2021-08-11 19:16:31
Rating: 5
Comment: Felt no pressure like most car sales person make u feel. Aaron is amazing he made us feel good about our purchase. Didnt feel like we needed to make our decision right away he gave us time to think about it. Thank u Baby and Aaron keep up the good work.
Name: G***** R*****
Date: 2021-08-01 17:02:33
Rating: 5
Comment: Buying my car through Enterprise Car Sales made the entire process so easy. My Sales Consultant, Gregg Pratt, answered all my questions, patiently explained everything in detail, and allowed me to take my time in choosing cars to test drive. There was never any pressure. The other staff members I dealt with were also kind and very helpful, but Gregg was outstanding and he did it all with a smile. I know it was a blessing that he was available to help me. My thanks go to Gregg and Enterprise.
Name: J P****
Date: 2021-07-31 16:34:25
Rating: 5
Comment: I had a great experience working with Kelsey and Baby. With their help I got an awesome car and I love it. Their honesty and helpful attitude made me feel comfortable and at ease with one of lifes most stressful things to do (buying a car). Thank you so much you two. I had alot of fun!!!
Name: C**** T******
Date: 2021-07-28 03:31:30
Rating: 5
Comment: I’ve been a customer of Enterprise for a while, believe it or not every two years I come back here and I always receive an excellent and a vip treatment. Today I bought a Mercedes and the process was phenomenal with the assistance of Rebecca and Baby. It took us less than 2 hours only to complete the process. I will truly recommend Enterprise to family and friends .
Name: W* D***
Date: 2021-07-08 03:42:15
Rating: 1
Comment: I was trying to sell my car here, they give me an appraisal on the first day and advised that offer is valid for a week. But I went there on the second day to sell it. They refused to buy our car and said that it is not profitable for them to buy our car. They dont honor their offer, why they give us an offer on the first time and waste our time to go there again. I dont want to go there anymore. Very bad experience.
Name: D**** C***
Date: 2021-07-06 19:54:27
Rating: 5
Comment: I had the opportunity to work closely with Zeric Hiyas.Zeric made me feel comfortable by answering any questions and concerns I had.I became a car owner for the first time and the only thing stopping me was me.Zeric helped me get pre approved and finance my new vehicle as well as insurance. The process was very smooth and reassuring.I would recommend Enterprise Car Sales to my friends and family.Thank you Zeric for your help and kindness.
Name: S***** L*****
Date: 2021-07-04 00:20:55
Rating: 5
Comment: Shout out to Rebecca and Baby they helped us out today to get a new car. Rebecca was super helpful and stayed with us explaining everything step by step from the moment we got there till the moment we left. She was sincerely nice nothing phony about her. (really helpful) and thanks to Baby for giving us great advice. If anyone is looking for a new used car stop by and ask for Rebecca shell help you. The Loveras are happy Thanks Ladies!
Name: J**** C****
Date: 2021-05-26 21:51:41
Rating: 5
Comment: This place and their team is awesome!! Rebecca and her Managers were phenomenal in helping me get into the vehicle I wanted. They took the time to go over my options with me and did everything in their power to ensure I drove off with a car that worked with my budget. I highly recommend them to anyone looking to purchase a great quality vehicle.
Name: A** M*****
Date: 2021-04-07 02:40:56
Rating: 5
Comment: A few years ago I purchased a Dodge Ram 1500 from Enterprise in San Jose. I had such a great experience that I decided to come back and purchase another car from Enterprise. This time I decided to go the Santa Clara location and buy a Mustang.As soon as I walked up, I started eye balling the Mustang and a nice sales person by the name of Rebecca came out and introduced herself. She wasnt pushy, or placing any pressure on me at all. She asked what I was looking for and if she could be of assistance.After test driving, we went inside to handle the details. The entire time she was super chill, answered all my questions, and was very thorough about the forms, costs associated etc. After we wrapped up the paper work she was outside physically washing my car, adding gas and adding some much appreciated some TLC to my Stang.When all was said and done, she brought out the big green bow, took a pic of me sitting in the car with the top down looking cool af.I just wanted to give Rebecca a special shout out for taking care of me and being patient. I highly suggest visiting this location and asking for Rebecca. I guarantee, you will be happy with your experience. Thanks again!
Name: P****** V******
Date: 2021-04-05 18:10:30
Rating: 5
Comment: We had a great experience, Daniel Naranjo was extremly helpful and knowledgeable about the used car we purchased. He made the process run smooth even with the distractions of my two kids. I would definitely recommend purchasing a vehicle from Enterprise Car Sales.
Name: M****** M*******
Date: 2021-03-31 19:16:52
Rating: 4
Comment: The most Luke wam car buying experience I’ve ever had! Aaron is the worst customer care rep I’ve ever experienced! The manager Baby was helpful and she knew what she was doing down to a science! The sales team wasn’t inviting nor were very hands on Aaron kind of made me feel unwelcome. I enjoyed working with baby and Milan was absolutely amazing! They should hire more staff like her! She identified with me asked a question and had the upmost empathy for me! That’s amazing customer care as I work in customer care as well. Milan is absolutely Amazing! Baby worked with me best she could! It’s not a bad place to buy a car!
Name: M***** A******
Date: 2021-03-22 04:40:40
Rating: 5
Comment: Long story short if you have bad credit like me, you need to stop in and talk to DANIEL! i walked in with no hopes of driving off with a new car but i did!! Over all great experience, amazing service and great cars that are available!
Name: B***** O**
Date: 2021-03-22 01:36:40
Rating: 5
Comment: Daniel N. was AMAZING! He was so patient, kind, & worked very well with me. The manager was also super sweet. They both made my car buying experience very easy & smooth! Will DEFINITELY be buying my cars from them again in the future.Thank you Daniel for the best car buying experience!!
Name: G*** C******
Date: 2021-03-21 04:48:39
Rating: 5
Comment: Rebecca our Sales Rep was very nice, not pushy gave us our space to make the correct decision for our family. All the team was nice!!! We are very happy with our purchase and our Vehicle.Recommend buying from them, as they explain everything and there are many pros to buying from here!
Name: N**** A*******
Date: 2021-03-20 00:04:35
Rating: 5
Comment: Gregg Pratt provided a great car buying experience for me. I have been so busy with work that all I was able to do is browse online for cars. Gregg helped me by suggesting a car and he delivered my new Nissan Rogue Sport to my door 1 1/2 hours away in Santa Rosa.
Name: S**** H***
Date: 2021-03-17 04:15:50
Rating: 5
Comment: The staff at Enterprise was great. I could not have asked for an easier or more pleasant experience. They offered to deliver the car to my home even! When Im in the market for another car, Ill be using them again. I highly recommend this Enterprise dealership for used car buying.
Name: J***** H********
Date: 2021-03-10 04:27:09
Rating: 5
Comment: I had a great experience buying a car from Enterprise cars. This is the second time I bought a car from this place here in SantaClara. I even had the same car representative Rebecca who helped me buy my first car 2 years before. Rebecca was great to work with and she listed to what I was looking for. Thank you Rebecca for your wonderful professional service. By the way we named our new car, Becca 😄
Name: g****** v******
Date: 2021-03-02 22:31:51
Rating: 5
Comment: Bought a car through Enterprise car sales! Great transactions, team was great. The price was right and the financing was a breeze. They delivered the car to the house in a contactless manner! Kelsey was a great Sales associate!
Name: A** J******
Date: 2021-02-23 00:01:41
Rating: 5
Comment: No Pressure and No wheelin and Dealin. We had the pleasure of working with Kelsey and Baby. They are both the nicest ladies you will ever meet. Kelsey was soo patient with us and we ended up with a great car and a great price. They took our trade-in and the whole process was very seamless. If this had more stars I would add more. Thanks again, Kelsey!
Name: s****** m*****
Date: 2021-02-20 07:52:38
Rating: 5
Comment: Recently got a new car from enterprise, Chris helped me at the location off Stevens creek in San Jose. It was my first time buying a car off a lot, I was a little nervous but instantly Chris and everyone that works there, made me feel comfortable and made the experience enjoyable. I didn’t feel pressured to get anything I didn’t want or to add any extras after being approved. They all did a amazing job to my make buying a car actually fun and exciting! I would recommend anyone that is looking for a car to go stop by and talk to Chris or anyone that works there. Thank you to everyone at that location for making it fun and making me feel totally welcome. I love my car ! I named her Mini( cuz she’s mini like me!) seriously people go stop by and you will be surprised how different it is then a regular car dealership. They will help you get approved and drive away in a new car that day!Than you enterprise!
Name: m***
Date: 2021-02-17 21:39:58
Rating: 5
Comment: Christopher was the sales rep who help me pick the perfect car for myself. He made the process very easy and fast once my mind was made up on the vehicle i wanted! I love that there was no pressure to push or rush me into making such a big purchase. I was happy to see how knowledgeable he was about the styles and features of vehicles i was interested in. I really felt I was being listened to when letting him know what type of size, style, and features i wanted. My previous car was also bought through Enterprise and i would recommend others to schedule with Christopher for a great experience as well!
Name: D******* S**** P******
Date: 2021-01-29 14:55:00
Rating: 5
Comment: I loved my experience, the customer service from Rebecca was excellent. She always kept up in the loop and we could tell that she cared about us as customers and individuals. I would recommend this car buying experience to anyone.
Name: x************
Date: 2021-01-19 22:43:50
Rating: 5
Comment: I just want to say how thankful I am for the entire Enterprise staff at the Santa Clara dealers. Last year was really hard for everyone and coming into a new year I didnt expect new problems. My old cars engine was getting bad because of its high miles on it and I did my best to keep in running. It wasnt long into the new year that it was going to stop getting me to point A to B so I knew I had to get another car quick. Not having much money or help I turned to getting a auto loan from my bank which I never done so it made me nervous. I was able to get pre approved and referred to Enterprise! I always use to buy my cars from craigslist just so I didnt have to do too much paper work so I was really nervous about trying this. I came into Enterprise with high hopes in getting a car. I met with great guy named Christopher (Chris) out in front and he was quick to help me out. I was still feeling nervous about everything but as we talked about what kind of car I was looking for I felt more reassured. After we talked and I took the car I liked for a test drive we went inside to start the process. This is were I started to get nervous again. My auto loan wasnt enough for most of the cars there and barely had any savings I wasnt feeling too good. What kept me there was Chris. I knew how much he wanted to help me out even going above and beyond with options that can help me get a car. Even going to the manager for advice and help to see what they can do for me. It was amazing and sure enough they got me a car! Words cant describe the feeling of stress being lifted off you. I really Im grateful for everything they did for me! I can keep going on forever with how much this meant to me but Im no good at reviews. Thank you so much Chris and to the entire staff there! Best experience for a first time buyer ever!- Jaime B.
Name: R***** (*******
Date: 2021-01-18 00:29:58
Rating: 5
Comment: We met Aaron on the lot and told him we were looking for a pickup. He found one on his iPad and had it brought to San Jose so we could test drive. The whole experience was painless and quick. We drove the 2019 Nissan Frontier home that night. We actually enjoyed the process with Aaron and his manager Baby, that’s her real name. I enthusiastically recommend this location, thank you Aaron and Baby.
Name: M****** R********
Date: 2021-01-09 05:52:07
Rating: 5
Comment: I like to thank Kelsey . Amazing sales person. Made everything flow just as easy as possible.Answer every question, made buying my GMC so easy. Full of information Kelsey & Babey.Looked for my lowest percentage possible, no haggling . Just felt comfortable, just walked in and drove out. I cant leave Babey out, sales Manager. Both with great personalities.I will definitely be coming back to get a truck.
Name: T***** M***
Date: 2020-12-01 01:20:17
Rating: 5
Comment: My wife got up her courage and went to purchase a Dodge Caravan at Enterprise Car Sales on Stevens Creek in Santa Clara today. She was concerned about how she would be treated as a woman, and as an African. To her surprise, there were no gimmicks, no man-splaining, and the vehicle and price were exactly what she came to get. The sales agent, Gregg Pratt, was professional, knowledgeable, courteous, patient, and understanding, and made my wife feel completely comfortable to take all the time she needed to confirm all was in order. Gregg was non-judgmental, which allowed my wife to feel free to ask any questions she had. I would recommend Enterprise Car Sales no haggle price deal to anyone who would consider buying a rental car, as its straight forward - a clean, no-BS way to buy a car.
Name: F****** H*****
Date: 2020-11-28 21:47:01
Rating: 5
Comment: I had a great experience purchasing a car here. One of the smoothest car purchases I’ve had.Kelsey was very courteous and has a great personality. She has a great sense of humor and was able to take care of needs as car buyers. I would highly recommend going here. Everyone there is awesome.My parents bought a car from there as well and recommended it to me. Usually I never listen to my parents but in this case I’m glad I did.
Name: y******
Date: 2020-10-28 23:26:14
Rating: 5
Comment: I shopped around before going there and I knew exactly what car I wanted (I checked their website), their prices are really competitive and their cars are in very good shape. The whole buying experience and credit approval was a breeze and the customer service is excellent. Thanks Daniel and Ly! I would really recommend them to anyone who’s looking for a gently used car.
Name: C**** S******
Date: 2020-10-03 01:29:20
Rating: 5
Comment: We had a wonderful car buying experience from start to finish! Gregg was very helpful and friendly and that definitely helped ease my anxiety with the car buying process. He made it such a pleasant experience and was able to find me the vehicle I wanted and was able to save me transfer fees by finding a similar car locally. He, and I believe it was his manager, definitely made that part of the process easy and I appreciated the effort in saving my family hundred of dollars! From start to finish, everything went amazingly smooth and Ly was able to wrap things up quickly and efficiently. We also appreciated her friendliness during the process and in communication afterwards. I would definitely recommend Enterprise Car Sales to family and friends! Thank you Gregg and Ly, you both were awesome!!
Name: B**** J******
Date: 2020-09-23 14:42:23
Rating: 5
Comment: The whole process was incredibly easy and pressure free. Everything was done over the phone and through email so when we went to pick up the car, everything was ready to go and all we had to do was sign. We picked out the car online and it was in beautiful condition when we picked it up. Rebecca and Ly were amazing and super helpful and really made the buying experience easy and enjoyable!
Name: S***** H*****
Date: 2020-09-22 15:44:44
Rating: 5
Comment: Steve was looking for a good place to buy a Kia Soul. Our neighbors purchased a Red Kia Soul from Enterprise Car Sales and had a very good experience. She referred us to Enterprise Car Sales. We were just going to look and ended up buying the white Kia Soul. Wonderful staff to work with. They made us very comfortable. Will recommend Enterprise Car Sales to all our friends that are looking for a good deal on a car purchase. I am self employed and word of mouth is the best advertisement.
Name: E**** S*********
Date: 2020-09-21 21:51:44
Rating: 5
Comment: My car buying experience at Enterprise Car Sales in Santa Clara was quick, easy and enjoyable. I interacted with Matthew, Baby and Carlos while I was there and all of them were super friendly and knowledgeable. Matthew went out of his way to answer many of my random questions by conducting research when needed. I cannot recommend this location and this team enough! Also, the car I purchased is in excellent shape, as were all of the other cars on the lot.
Name: A***** C****
Date: 2020-09-21 21:48:30
Rating: 5
Comment: I had such a great time buying a car from Enterprise Car Sales in Santa Clara. My car salesman was Matt and he was able to find exactly the car I needed for my commutes and pleasure traveling. It was so awesome to find a luxury vehicle at such a good price and mileage and in perfect new like condition. Matt helped me explore financing options to find the perfect fit. Thanks Enterprise!
Name: J B*****
Date: 2020-09-15 16:17:33
Rating: 4
Comment: It began with a call to the Enterprise Car Sales office, located in Santa Clara, CA, on Saturday afternoon. I spoke with an associate Daniel. He wasknowledgeable and helpful in all of our questions and concerns. Overall;good team to work with, would recommend this office for business to anyone I knew; who were looking to purchase vehicles at reasonable rates.Cheers to Enterprise Santa Clara Car Sales!
Name: t**************
Date: 2020-08-25 21:51:20
Rating: 5
Comment: Friendly, kind, considerate, reasonable, up front pricing, NO HASSLE process! I am very grateful. It was wonderful to be treated with respect and courtesy after my experiences as a single woman in the boys club dealership world. I actually felt like a valued customer, instead of a pain in you know what :-) THANK YOU ENTERPRISE
Name: J**** C****
Date: 2020-08-19 06:16:49
Rating: 5
Comment: I had about half a dozen dealerships I was going to today to purchase my first car and enterprise was the first on my list. I was met by Gregg Pratt, a remarkable man who not only cared about what I needed but also focused on the health of my mother (who was with me in unbearable heat). He went above and beyond to make us both feel like family and take care of us. I told him I had to leave and I would be back because of my prior commitments to other dealerships.Because of his kindness and energy I was certain I would be back, not because the car had an amazing deal, but because he himself is a amazing and caring man.
Name: K****** F*****
Date: 2020-08-18 17:47:04
Rating: 5
Comment: Out of the 3 times I been to dealerships ( mostly frontier Ford), this was the most pleasant experience I ever had. Kelsey and Ly were fantastic, worked with me and was beyond polite.Kelsey even responded to numerous of my questions after the purchase, something I never got from Ford. Would recommend enterprise to anyone looking for a great car.
Name: N**** K******
Date: 2020-08-15 05:23:16
Rating: 5
Comment: I had been thinking of getting a new car for a couple of months but hadn’t seriously been looking due to the stress of car buying. When I stopped by Enterprise I was just casually looking around when I found a vehicle I was extremely interested in. I was greeted by Daniel who was super helpful and kind. He showed me the vehicle I was interested in, set me up for a test drive and made me feel comfortable enough go begin the credit application. It was such a different experience than I had had at any other dealership. Not only are the prices very reasonable at Enterprise, the process from beginning to end was truly painless and easy. I met with Ly who walked me through my financing options- she was very honest, thorough and knowledgeable. It only took me 10 minutes to decide I wanted to proceed with the deal. I was offered a very reasonable trade in offer for my vehicle and great financing options. My experience was so positive and seamless experience that I highly recommend anyone looking for a used car to go to Enterprise Car Sales.
Name: n****** b*******
Date: 2020-08-12 14:43:13
Rating: 5
Comment: I came to Enterprise with an open mind of just hoping to get and idea of what kind of car I was looking for. I came in on a Saturday and was greeted by employees but never felt pressured. I found a car that I was interested in, test drove but was not ready to buy it and again, the employee i was working with never pushed me into buying it right away. I came back the next day and worked with a different employee who was also very helpful and actually ended up buying the same car. I am very grateful for the staff at Enterprise, they are the reason I found the car that i absolutely love!
Name: C********
Date: 2020-08-06 16:46:05
Rating: 5
Comment: Rebecca (Sales) an Ly (Finance) were amazing. Especially during Covid. They listened to my needs and I was able to get an amazing car at a better loan rate than what my credit union was able to offer! I highly recommend Enterprise, Rebecca, and Ly to anyone wanting to buy a reliable used car. They are an amazing team...
Name: J** M
Date: 2020-08-06 06:01:41
Rating: 5
Comment: I was helped by Greg and Baby, they both were super professional and courteous, top class people. Was super nervous going in as it was my first time buying a car, but after it was all said and done i forgot why i was in the first place. They were super helpful and did everything they could to make the process super easy for me. Didnt feel like i was being pushed to buy something or sign a contract that didnt feel right. They explained everything and were transparent from the get go. Super friendly and would love to do business again in the future.
Name: C******** C*******
Date: 2020-08-05 15:14:12
Rating: 5
Comment: This was my first time buying a car off the lot. Greg showed us some cars let us test drive he was super helpful and friendly. I ended up getting the 2019 Kia Soul. I thought this process would take a few days but it only took a few hours the manager finished my paper work she was super friendly as well. My overall experience was great
Name: J**** K***
Date: 2020-08-03 05:15:45
Rating: 5
Comment: My experience with Enterprise was excellent. I worked with Kelsey and Baby Banger. They both were courteous and professional. This is my second Enterprise automobile purchase. Their deals are spectacular, and the condition of the automobiles is always top notch.
Name: J***** L******
Date: 2020-07-29 03:59:12
Rating: 5
Comment: I absolutely love the service that was provided to me at Enterprise in San Jose Ca. Kelsey Meyers was my sales rep and she was wonderful! All of the staff made me feel welcomed and comfortable considering the circumstances that we are facing today. It was nothing but smiles and laughter the entire time I was there. When all other car dealers said no, Enterprise said yes! My husband and I needed a second car and Kelsey at Enterprise made it happen for us! I will recommend my friends and family anytime! Go visit this location when seeking to buy a reliable good used car!!! Thank you to the team at Enterprise in San Jose, Ca. on Stevens Creek Blvd.
Name: T A*
Date: 2020-07-24 06:14:06
Rating: 5
Comment: We have purchased several used car from Enterprise and each one has been a stress free experience! Our current purchase was a 2019 Mitsubishi Mirage from Gregg Pratt and his Manager Matt. They both went above and beyond with their service and getting our car to us. We appreciated very much and I highly recommend Gregg and Matt both! Thank you very much and maybe sometime in the future we will do business again!
Name: J**** F******
Date: 2020-07-21 20:10:35
Rating: 5
Comment: 10/10 service. Rebecca and Ly showed exceptional customer service right from the get go. My wife and I arrived a bit early before they opened the doors and was greeted by Rebecca with a kind positive vibe. We got the chance to drive the car we wanted. Upon return I addressed a concern, Rebecca assured me that it would be taken care of so we proceeded. Ly (manager) was also very helpful. Paperwork was a breeze and she was informative with what we signed. Clear and straight to the point with no hidden disclaimer. Im happy and so is my wife. Haggle free. The fastest car buying experience and down to earth ppl. Will purchase another car soon 😊
Name: F**** M*****
Date: 2020-07-14 22:52:40
Rating: 5
Comment: I would like to give Ms. Rebecca Gonzalez tremendous credit for her determination in helping me find the right car, and most of all transfer my personalized Marine Corps plate to the car that I purchased.That meant a lot to me and she made it happened. I told Ms.Gonzalez that I had been to 3 other dealerships and they all said the plates could not be transferred. Ms. Gonzalez made it happened. I highly recommend Ms.Gonzalez. If your looking for a car and shes an asset to Enterprises Car Sales.
Name: T** J**
Date: 2020-07-13 17:53:35
Rating: 5
Comment: We bought a 2019 Kia Sorento yesterday and hands down the best customer service I have received at a car dealership! We got a beautiful car for a great price and couldn’t be more happy. Rebecca was amazing from every aspect!! Baby also was a doll to work with. She went out of her way to make sure we got the best deal with financing our vehicle. If your looking for a great deal and a overall great experience please come and take a look here.
Name: M*** D******
Date: 2020-06-25 16:12:44
Rating: 5
Comment: I purchased my car from Enterprise Car Sales and I was so pleased and impressed by the team that helped me purchase it. I went to see what they had available that I could afford and test drive the Nissan Sentra and Versa. I test drove both and decided on the Versa as it was a newer one with less mileage and a better fit for me. Thanks to Iris and Baby and everyone else who were so pleasant to deal with and the a good trade in value on my car and an exceptional deal on the new/used car. I drove my car out of the lot 3 hours later. Even during the Covid-19 restrictions they were so efficient!!
Name: S***** A*******
Date: 2020-06-19 14:18:52
Rating: 5
Comment: Great experience! Gregg was amazing in helping me decide which car was best for me...even when I kept changing what I was looking for. Never felt pressured or rushed to make a decision. Baby was great in explaining my financing options ect...Best car buying experience Ive had!
Name: P****** A******
Date: 2020-06-18 03:47:43
Rating: 5
Comment: We purchased a car from Enterprise this month and our experience was wonderful. Daniel was so helpful and let us test drive the cars that we were interested in. After deciding on a car we were able to do the paper work so seamlessly. They took Covid precautions and had chairs and tables outside with a tent to protect from the sun, anti-bacterial gel, and all staff used masks. We would highly recommend.
Name: K****** B****
Date: 2020-06-05 18:27:53
Rating: 5
Comment: Matt Cline was wonderful and so helpful! He helped us find the perfect SUV for our growing family that fit our budget. This was the second car we bought from Matt and Enterprise and I recommend them to everyone! The cars are almost new, in great condition and the staff is knowledgeable and helpful. I love the no haggle pricing since I know I’m getting the best and most honest price. Thank you to Matt and Roger Findley for all your help and excellent service! We love our new car!
Name: E***** F
Date: 2020-03-10 14:30:23
Rating: 5
Comment: I had a very pleasant experience at Enterprise Car Sales. Our salesperson was Kelsey Meyers along with Ly Ho who finished up all the necessary paperwork. The lot is large and had several options that we could check out all in one place/trip. The no-haggle pricing was very competitive - we double-checked it on KBB. They facilitated the loan process with my credit union and it all went very smoothly. We asked for a second quote on the trade-in and we got an extra amount added to the value which was also in line with KBB for trade-in value. There were a few minor dents/scratches that they addressed at my convenience and I am a very happy customer. I would recommend them to anyone looking to buy a car.
Name: W*** J******
Date: 2020-02-01 00:05:35
Rating: 5
Comment: I wanted to buy a Toyota Highlander and they didnt have any on the lot/ The salesman determined that there was one car in the shop being prepared for sale. I went back to look at it and decided to buy it.The good. The vehicle was very clean, well maintained, and had just 21K miles. I drove it and worked fine. So I bought it.The not so good. Two days later I noticed that car was missing all of the floor mats! No problem, I thought. I emailed the salesman and he said sorry. You bought it as is, and we cant help you. Clearly my fault for not noticing when I test drove and inspected the car. But it seems to me that floor mats are a basic item that they should have added! But its not their policy. So buyer beware!That said, I am happy with the car, I found mats to fit but I still think that they should have been provided.- after the first email that indicated no help, a manager reached out to me and offered to provide the floor mats. I just picked them up today and now I can truthfully say I have no issues. Thanks to Baby for taking care of my problem and I have uprated this review to five stars.
Name: F*** H*****
Date: 2020-01-30 17:50:31
Rating: 5
Comment: The staff was excellent, there was no pressure to buy or look around. They were very nice, knowledgeable and made you feel truly welcome. Truly the best dealership I ever bought a car from.
Name: J*** P****
Date: 2020-01-28 14:42:16
Rating: 5
Comment: Had a great experience with Enterprise Car Sales. They are very courteous and there is no haggling on price. They have great prices and I love their certification process and extended warranty. Deon, our sales guy, was very helpful and friendly. He made sure we had gas in our vehicle for our long ride home and he even gave the truck another quick wash before we drove it off the lot. I will always go with Enterprise Car Sales whenever I am in the market for my next car or truck.
Name: E**** E*******
Date: 2020-01-16 23:08:58
Rating: 5
Comment: Great experience overall. From the no hassle or pressure sales representative to the informative and patient process of working through the complicated financing paperwork and procedures. The supportive staff (Eric Saephanh and David Miller) really made an effort to make the experience a positive one. I would use the service again and I highly recommend. I dont think I will every shop at a new car dealership; however, the car I purchased is very close to brand new.
Name: M****** O****
Date: 2020-01-08 23:37:16
Rating: 5
Comment: Purchasing a car with Enterprise was the easiest thing that we did in 2019. The team was quick to respond to my credit unions request, they were very helpful and knew the inventory that they had in stock but were also willing to look at other locations to find the perfect car for us. They took us around to multiple options that they had and the process was so easy that we test drove 3-4 cars and purchased a car all within 3 hours. They even went above and beyond with making sure the car was perfect before we drove off the lot and put a big bow so we could take a photo. I would go back here in a heartbeat to buy all the cars.
Name: M*** S*******
Date: 2019-12-05 17:00:29
Rating: 5
Comment: Clean, newish cars available in multiple colors and styles in an easy access environment at reasonable prices. No questions of hidden damage, or problems to discover after purchase. No car has been in accident or damaged beyond a possible dent - which they disclose. Enterprise is clear about condition of car showing maintenance record and guarantees quality affordable cars! It was a smooth process - which can be done online until youre ready to test drive the ones you want to try in one easy location. Their connection with Stanford Federal Credit Union loan office made purchase paperwork quick and easy...and gave me a lower interest rate as well! Best experience in used car purchase.
Name: D**** H***
Date: 2019-11-20 20:24:09
Rating: 5
Comment: Iris was very patient with me and took the time to show me three different cars. We test drove all three and I was able to review them for a while before making a choice. I appreciate the time she spent with me in helping to make a decision. Baby was also very helpful in filling out all the paperwork that was necessary for the transfer of the vehicle. Both of them gave the best customer service!
Name: K*******
Date: 2019-11-13 17:48:03
Rating: 5
Comment: Kelsey and Ly were amazing at listening to my needs and finding the right car for me. They are a great team and made the car buying experience pleasurable and efficient. I came in around 4:30pm and was out within a couple of hours. Ly worked with my credit union rep on the loan. The price and trade in value was fair and transparent. I love that these two women made another woman feel safe in the car buying process. They celebrated with me on my new car with genuine enthusiasm. This is my third Enterprise car purchase and the best so far!
Name: s**** m****
Date: 2019-10-29 18:57:23
Rating: 5
Comment: From start to finish the process was quite easy, the staff was very friendly and I didnt feel pressured or rushed to make a decision. They had a nice selection on the lot and I was able to find exactly what I was looking for and for a reasonable price. Im very pleased with my experience with Enterprise and would recommend them to any of my family and friends.
Name: m**** v***
Date: 2019-10-16 05:47:28
Rating: 5
Comment: Working with Christian and Baby made buying a car so easy. I communicated through email with Christian and he knew exactly what I was looking for. When I arrived for our appointment he had two great options for me to choose from. Baby took me gently through the finance piece and she was incredibly patient and thorough. I never once felt pressured.In a short time I drove my red Versa home from the lot. Great experience. I highly recommend shopping from Enterprise with Christian and Baby!
Name: L****** S*******
Date: 2019-10-01 12:31:50
Rating: 5
Comment: I rented a 2019 Cheny Silverado for a campong trip and loved it so much that I asked our rep if they sold cars. He sent a referral over to the Car Sales location Santa Clara. I received a call the next day and the following day we went and looked at cars. We were greated by a friendly gentleman, Daniel, who was helping our sales rep. The entire process was painless. I do not have stellar credit and they found a vehicle that fit our budget and allowed us to trade in my vehicle ( which I was upside down on).I have financed several cars in my driving career and this was by far the most stress-free experience!! I set terms that I could work with and they stuck to it. Thank you so much Daniel and David for your stellar customer service!
Name: S**** B******
Date: 2019-09-06 21:12:45
Rating: 5
Comment: My Car buying experience with Christian was pretty awesome! From the moment I walked into the door he was quick to assist and to answer any questions I had.The test driving of the cars were super easy as well. No fuss there!Once I chose the car I decided to purchase the CSR Manager was just wonderful to work with. Ly was her name and her politeness to my Dad and I were truly genuine, full of care and she just so happened to be super sweet and petite so it made it easy for my (84) year old Dad to be patient during the paperwork process. And the Giants game was on the TV so that helped! lolOverall I would buy from Enterprise again merely due to the service I received from walking in to driving away in my new car!!Thanks again Christian and Ly!!
Name: M****** S******
Date: 2019-08-09 18:51:27
Rating: 5
Comment: This was my first experience buying a car. I was very comfortable and relaxed with my salesperson Rebecca, She answered questions and was very encouraging. I was still in shock the I got to drive a car off the lot. I am very happy with my vehicle.Thank you to Rebecca and Baby I really appreciate you both.Respectfully,Michele Salotti
Name: M***** E****
Date: 2019-08-08 22:27:43
Rating: 5
Comment: Iris was a great salesperson to work with. She had the vehicle I liked transferred to a closer location and helped make the process smooth and without pressure. Then, when purchasing the vehicle Ly, the manager stepped into to finalize all of the paper work. Despite all of the documents to sign, she was highly proficient and saved my time by briefly explaining every single detail along the way. The two of them made a great team.
Name: Y*********
Date: 2019-07-27 18:09:35
Rating: 5
Comment: In two days time, we went from just finding out that Enterprise sells cars (in addition to renting them) to making a purchase. Kelsey took great care of us from start to finish, including some really important follow-up items. In the end, we got a great car at a great price. Enterprise showed a lot of professionalism throughout. Nice job!
Name: C***** T**
Date: 2019-07-09 23:15:59
Rating: 4
Comment: I like this place; low pressure, good merchandise, knowledgeable and experienced sales people who know the administrative ins and outs of dealing with car purchases.Holding back 1 star. I only have two points for potential improvement:1. We ended up moving really fast. Dealing with credit agencies, potential buyers being under-age and without picture ID and so forth. It would have helped to know the documentation necessities before coming. We had to phone back home to other family members and have them photograph and text passports, mail pieces, etc. to us at the dealership. These are things we could have brought with us had we been told beforehand.2. We noticed a few days later that the car smelled a bit like marijuana. My son is concerned what will happen if the police ever pull him over and take a whiff.
Name: J*** C**********
Date: 2019-06-18 04:07:58
Rating: 5
Comment: Everyone we dealt with was professional, friendly, and knowledgeable. The no-haggle policy means the process is smooth and easy. The car was prepared and spotless for me to drive it away, and all my questions were answered. Highly recommend.
Name: B****** M*******
Date: 2019-05-09 14:27:00
Rating: 5
Comment: Had an amazing experience with Enterprise Car Sales.From the moment I walked in the door everyonewas awesome. David and Kennedy took me throughthe process with such ease. Ive never had such aneasy car buying experience. I drove off the lot within1 day and having been loving my Hyundai Accent everymoment since.
Name: N**** B*****
Date: 2019-04-26 16:54:56
Rating: 5
Comment: My search for a new car began online at the Enterprise Car Sales website. I viewed the current inventory and texted with staff in the onscreen miniwindow. They were eager to answer my questions. I was able to find just what I wanted and had it sent from a neighboring city. The folks (David and Rebecca) at the Santa Clara office took my info over the phone and processed the deal. I didnt have to haul by disabled wife up there to complete it. Rebecca even drove the car to my house, where we completed the paperwork and took possession of the car. My State Farm Insurance agent has been recommending Enterprise Car Sales for a number of years as a good source for purchases. And no, I am not an employee of Enterprise. I am just a very happy customer.
Name: R***** F*****
Date: 2019-04-02 11:42:14
Rating: 5
Comment: I made an appointment with Kelsey and she really listened to what I was looking for in a car and helped me find the perfect one! And the financing agent Baby was very helpful in explaining plans and getting me all setup. I appreciate the help both of these ladies provided
Name: R***** �**** C*******
Date: 2019-03-13 04:24:07
Rating: 5
Comment: I must have purchased a dozen or so vehicles in my 68 years. I have had nightmare experiences where I chased one salesman around his office desk when he refused to give me my car keys back after supposedly having it checked so he could make me a trade in offer I would have to say this purchase of my Ford F 150 truck was a very pleasant. surprise. from the greeting at the door when I first arrived to the test ride and ride home. i will be purchasing my next car from Enterprise, Thanks guys you made my experience an extremely pleasant one i think all tolled i was in and out in about two hours.
Name: H***** M*******
Date: 2019-03-08 23:14:07
Rating: 5
Comment: Excellent customer service, Kelsey helped us pick the right car and went beyond, assisting us with all the necessary paperwork and best insurance deal, as it was our first buy. Both she and David stayed after hours to ensure the whole deal was properly done. Great car, almost in new condition and for a really good price. Totally recommend!
Name: T**** L******
Date: 2019-03-07 20:39:29
Rating: 5
Comment: This was our third purchase from Enterprise during a Provident Credit Union Sales Event in the past 18 years. It has always been a positive experience, that is why Enterprise is our first choice when shopping for a car.Christian was terrific helping a retired older couple find a car to replace their first Enterprise car, a 1998 GMC Jimmy, which had over 140,000 miles on it and after 18 years deserved to be retired. David was great staying late to get our paperwork done and when the interest rate ended up being lower, the manager took over and redid the paperwork with us days later. Our second key arrived within a week, and everything has been perfect.
Name: N******* W****
Date: 2019-03-07 00:30:20
Rating: 5
Comment: Excellent experience!! Friendly and helpful. Our agent was the best! We love the car we purchased. They found the best deal possible for financing. Very smooth transition and follow-up after our purchase. Highly recommend.
Name: L** L****
Date: 2019-02-26 20:07:47
Rating: 5
Comment: My experience at enterprise car sales in santa clara was overall great. From the time i had requested from the vehicle online. Rebecca who kept in contact with me via text message and phone calls to going into their santa clara office with Christian helping me out and than Ly Ho who worked with me with getting all the paperwork set for me to get my car. It was an easy and simple process from the moment I walked into their office
Name: M* O******
Date: 2019-02-14 19:16:08
Rating: 5
Comment: On Feb 12, 2019 I walked in to ask for help with a car I had had purchased 2 years ago ...and i was helped by Matthew who I believe was the manager there...he willingly helped me with processing my paperwork which I was so overwhelmed with ...next thing I knew, he had me look for a replacement vehicle with Kelsey ...she was so helpful and awesome !!! She helped me in making my choices for my next vehicle ..next thing u know, David Miller, the financial person started looking at my options and worked hard in getting my financing possible ...I was ecstatically surprised with what was transpiring ...I never expected them to do it ...and ended up with a beautiful car that was wonderfully expedited by these people at enterprise in santa Clara!!! I walked out feeling excited, very much surprised, nervous in a good way and feeling so happy !!! If anyone needs a car, DEFINITELY go to enterprise car sales in santa Clara!!! Those people are awesome and great !!! I cannot thank them enough for the help they gave me !!! 5 stars and kudos to u Enterprise !!! My daughter and I will definitely be returning customers in the future and recommend u to my friends and family!!!! What another 3rd great experience !
Name: H***** M****
Date: 2019-01-29 19:13:12
Rating: 5
Comment: Rebecca was super kind and helpful in corresponding with me and helping me find the right car. She even drove over to San Leandro to retrieve a car that I wanted to test drive and never acted like it was an inconvenience, which was great because thats the car I ended up getting.The paperwork process took a long time, it would have been nice to have been told that straight away- because I had never bought a car before and didnt know what to expect.They partner with Patelco, so if your loan meets some criteria, they drop the interest rate by 1%.Overall, the experience was great. Rebecca was flexible and kind, and one of the managers talked me out of unnecessarily getting a car with All Wheel Drive, when all I really need is Front Wheel Drive.Thanks for your help! I would definitely recommend Enterprise Car Sales on Stevens Creek to friends and family.
Name: S** J**
Date: 2019-01-16 17:42:57
Rating: 5
Comment: I waited 4 months to buy the Nissan I wanted. Got the Rogue, fully loaded, gently used and still smells and feels like a new car despite it having 21K miles. Iris diligently tracked my preferences in Enterprise inventory and notified me when she found the vehicle. She personally went to pick up the car for me at another store. Cant get much better service than that! Enterprise is a great place to get a car, professional people, dedicated to serving customers and making it all happen with ease. Li fully explained everything and I drove away in my new car! I love it and am so glad I waited.The many rentals over those months were all from Enterprise, Justin also took care of me. I drove a rental to the sales lot, Enterprise took it from there so I could drive my new car home, at no charge for the rental.These days, cant go wrong with service like that! If youre looking to rent or buy, go with Enterprise. Great service, people and product!!
Name: C***** R****
Date: 2019-01-08 18:46:32
Rating: 5
Comment: Worked with Kelcey and Ly Ho. Very professional team overall. Good place to buy a used car that is less than 3 years old. I bought a previously leased vehicle they had. It was not a rental car. Appreciate the integrity of the team and the company. Rare in car dealerships.Recommend to anyone who is not inclined to take risks. Are not adventurous in used car buying. And want a risk free way of buying a decent car that will get them from point A to point B. Road side assistance, buy back guarantee and warranty is great.
Name: D V******
Date: 2018-12-19 03:30:10
Rating: 5
Comment: The staff was very friendly and helpful when I arrived. I originally made an appointment with Morris, however he was busy by the time I came in. No worries because I had Puya step in and take over, he was the constant professional throughout everything. He drove me to another Enterprise location to retrieve the car I wanted, I am glad that I had him on the ride there because he was able to hold a good conversation. I would definitely recommend working with Puya as he will go out of his way to make you happy and comfortable.
Name: M**** C***
Date: 2018-12-18 16:24:44
Rating: 5
Comment: Baby Bagner & Rebecca Gonzales provided an excellent service. Rebecca was kind and attentive in helping look at options. Appreciated her warm personality and professionalism. Baby was delightful, knowledgeable and exerted a great degree of professionalism too.What a team! Mayra Cruz
Name: J . R*******
Date: 2018-12-11 15:03:33
Rating: 5
Comment: Thank you, thank you, Matt and Roger Findley of enterprise Car Sales Santa Clara . From beginning to end they made my process seamless . Explained everything in very clear detail and made me feel very comfortable . I cannot say enough great things about enterprise Car Sales Santa Clara . Babe Bangor There Asst. SALES Mgr checked on me through out the process as well to ensure that I was comfortable and that all went well . I must also share Roger even went out of his way to asst me in returning the enterprise Rent a car I was already driving so I could leave with my new car . For me its all about the little things, Im very detailed oriented and the the gang at enterprise Car Sales Santa Clara covered them all for me .I highly recommend enterprise Car Sales Santa Clara to anyone thinking of purchasinga new or pre owned :vehicle .They are truly an awesome team.:)J Richards
Name: N**** R****
Date: 2018-11-19 18:05:33
Rating: 5
Comment: I am overjoyed with the service of this company! I got an almost new car for a fantastic price. The staff makes the whole experience a breeze. I didnt need to do any more car shopping! I highly recommend them to anyone shopping for a car in Silicon Valley! Thank you, Enterprise!NR
Name: T*** L
Date: 2018-11-06 21:13:52
Rating: 5
Comment: I am very happy with my experience purchasing a car at Enterprise. Christian called me to set up an appt, I politely declined and explained the unexpected situation, he asked me again to come and look and find out my options. I decided to keep the appt and when I arrived, he was polite, not pushy, completely ready to assist me and answer my questions. I was on the fence about even purchasing a car before I arrived due to insurance issues. He and Le walked me thru the steps, and I am happy. Thank you Le and Christian.
Name: P******** C******* F*****
Date: 2018-09-05 04:57:51
Rating: 5
Comment: Matt & his colleagues were very professional, patient, understanding, customer-friendly in taking the time, energy & efforts to best meet my car purchase needs. Originally I thought that I wanted to purchase a hybrid, but was I was highly recommended to buy a 2017 Red Ford Fiesta, with some nice features & upgrades.
Name: D**** K***
Date: 2018-08-19 22:31:30
Rating: 5
Comment: Buying this car was so simple. I made an appointment with Kelsey 2 days prior. I looked at their website and picked the car I wanted. There was no haggling, no back and forth with the finance manager. The price was the price. Kelsey and Baby worked tirelessly to get me this car. My credit made it difficult. Baby explained everything until I clearly understood. I left with the car I went there to purchase.
Name: J** H
Date: 2018-08-14 23:29:55
Rating: 5
Comment: Saw, liked it, bought it.:)No hassles... Iris is AMAZING and patient. She made the transaction easy. I was buying a car with 3 kids under 10!!!! And yet she took her time explaining everything I asked. Even got the kids an ice cream!!!!! Loved her! Kids immediately loved her!
Name: B** T********
Date: 2018-08-09 16:35:01
Rating: 5
Comment: We just purchased a KIA Soul EV from Enterprise Car Sales on Stevens Creek in San Jose. We could not have had a better experience. Their sales staff, Daniel Naranjo and Ly Ho are exceptional. Both were no pressure, very helpful and supportive sales people who focused on our needs, not on selling the vehicle. They walked us through the sales process quickly and efficiently and before we new it we were on our way with our new car and NO buyers remorse. Daniel and Ly should be commended and Id encourage anyone to go to Enterprise Car Sales first when youre looking for a new car. Thanks.
Name: S**** L
Date: 2018-04-12 13:42:35
Rating: 5
Comment: I worked with Rebecca for about 3 months. Step-by-step, I am sure she must have thought I was not a serious buyer. I was, but, I have purchased a lot of vehicles over my life and I seriously cannot stand the pressure from the poor sales people who are just doing their jobs, but can be pushy while doing so. I usually end up feeling pressured and awful, not knowing if I trust the information they provide. This time, I did my homework before hand and I recommend everyone do that before actually walking into buy a vehicle, anywhere. But, along the way Rebecca answered all my emails, made numerous times to be available and was a pleasure to work with. The day I purchased the vehicle I targeted, I gave an hours notice before showing up. I was treated kindly, the entire purchase took about 90 min, or less and her manager Sonja was just very efficient and helpful. I got 3 estimates on my trade-in from dealerships and they were all about 2k less than Enterprise gave, which was an important factor to me. I love my new Nissan Rogue and would recommend San Jose Enterprise to all.
Name: J*
Date: 2018-03-29 18:03:59
Rating: 5
Comment: My credit rating is not that great but after my credit union turned me down they recommended this place Matt kept calling me and encouraged me to go in. Tavares took me on a couple of test drives and I found my car. I didnt think I would qualify but after a few hours, they told me they found a bank to finance my loan! My car was almost 20 years old, in running condition but needed a major repair. They even gave me a few bucks for that car. I was amazed at the level of customer service they provided. And with my credit rating, its easy for banks and car dealerships to look down their noses at you...not here. Many cars to choose from and it really is a hassle-free environment. I would recommend shopping here first before anywhere else. Your financial situation may differ from mine and Im sure a loan is not always guaranteed, but at least they will give it a try. Plus their prices are reasonable; go in and shop around, ask for Matt or Tavares. I loved it there. Though I will miss my old car, it had a good run. Enterprise found me a new vehicle to care for and I can now drive worry free. Thanks to Matt, Tavares, and Mike in Finance. I now have an opportunity to improve my credit score. Thank you to the Enterprise team. I would highly recommend checking out this place first when searching for a car...you many not need to look elsewhere once you visit Enterprise.
Name: R****** D******
Date: 2018-03-16 19:57:25
Rating: 5
Comment: Great group of sales people to work with. Gave a fair value for my trade as well as drove vehicle to my home. Arranged a discount for a Buick accessory through local dealer. Though have had the Envision only a short time, it was delivered in great shape. Super warrantee.
Name: c******* w******
Date: 2018-02-14 18:41:28
Rating: 5
Comment: Christian was an approachable and very laid back salesman who went above and beyond to get me into a safe vehicle that I liked. Mike worked hard to get me the best apr rating possible as well. Very satisfied with my car purchase and would recommend to all of those looking for an affordable and well taken care of preowned car from a friendly and dedicated staff.
Name: D**** A****
Date: 2018-01-06 03:53:40
Rating: 5
Comment: Very pleased with our recent purchase of a used car at Enterprise. Appreciated the relaxed atmosphere, no pressure, and very accommodating staff as we tried different cars. Car was very clean, and the staff, without hassle, sent me to a mechanic to double check one concern (all was fine).
Name: T L*** R*********
Date: 2017-12-28 00:28:55
Rating: 5
Comment: Working with Rebecca at Enterprise Car Sales was a breath of fresh air. She was kind, concerned about my needs and willing to help push for a great financing deal. Not only did she do that, but all in waaaay less of the time that it generally takes to buy a car(or maybe it just felt that way because it was so comfortable to work with her). I was in my 2016 Altima before Christmas and felt amazing about it! I am super weary about car shopping and she helped me confidently purchase my first new model car!Thanks so much Rebecca, you are the best!
Name: M*** T
Date: 2017-12-01 18:16:52
Rating: 5
Comment: I bought my 2016 Rogue here and I’ve had the best experience. Baby was the salesperson and Sonia the manager. When I say they go above and beyond, you better believe that. They are kind, professional and absolutely helpful. You will be glad you went. I won’t go anywhere else to purchase a car after my experience at this Enterprise on Stevens Creek Boulevard.
Name: J******* H******
Date: 2017-09-07 02:39:55
Rating: 5
Comment: We couldnt have been happier with our experience in purchasing Another vehicle with ENTERPRISE. Rebecca was our representative and providedfive star service. Highly recommend reaching out to her if you plan on purchasing a vehicle, now or in the future, consider them.Best,Jennifer & Robert
Name: B*********
Date: 2017-06-21 19:58:42
Rating: 4
Comment: I recently purchased from Enterprise.Their office changed location from Downtown San Jose to off of Stevens Creek Blvd.The staff was super friendly and I didnt feel like I was in a car sales place that didnt have my best interest in mind.If youre wanting to purchase a vehicle, I would reccommend giving Enterprise a shot. They have a fair amount of vehicle options and I think one thing they could have improved is their new office space was a little closed off and crowded. I felt like I was staring at a blank wall for a couple of hours.
Name: L*** D*****
Date: 2017-03-09 00:17:05
Rating: 1
Comment: After a week of being told that i was approved i still dont have the car that they say i was approved for . Then the finance manager is gone for 2 weeks after she told me she was working on the paper work. So i gave up and ended going to Hertz and was able to get approved the same day and drove of the lot with my car. What a bad experience with enterprise sales in San Jose Ca.
Name: J***** H****
Date: 2016-12-08 18:02:24
Rating: 5
Comment: Everyone here was extremely helpful and eager to get me the most that they possibly could for my trade in. I was able to take advantage of a an awesome promotion that boosted my trade-in value to equal what I had bought it for originally + what I had put into it!Finding the right fit for insurance was the biggest hurdle, but thanks to Dom, easily one of the nicest and most charismatic people Ive had the pleasure of working with, we were able to figure out an option that worked.
Name: S****** R******
Date: 2016-11-08 23:16:05
Rating: 5
Comment: This was the 4th car I have purchased from Enterprise Car Sales and I would never buy a car anywhere else...gone are the days of annoying and rude dealerships who dont respect your time or your intelligence. At Enterprise Car Sales the price if fixed and fair, the service friendly and efficient and the cars well maintained and reliable. I refuse to pay full price for a new car when I can get a hassle free experience and as good as new car for much less money at Enterprise.
Name: J*** D****
Date: 2016-10-17 18:21:53
Rating: 5
Comment: Great service from the Enterprise folks! Very pleasurable and painless process. And quick too! Car arrived well before estimated date and time. Paperwork was quick and well explained. They looked after us very well in the office, coffee, donuts, and just plain nice people. Only one little issue, the car hadnt been completely cleaned before I took ownership. Dont get me wrong, it looked immaculate but I did find things under seats later that could have been taken care of before I drove out the door. That said, I would recommend Enterprise to my Mom - enough said! Thanks Enterprise!!
Name: K****
Date: 2016-08-11 19:03:43
Rating: 5
Comment: Went to Enterprise to look at a certain car. Roger nicely showed me the same year and make of the car with 13,000 less miles for only $700 more! Also, I got hooked up with a lovely lady for insurance through them. Entire experience was fantastic!
Name: A***** D********
Date: 2016-07-10 01:08:01
Rating: 5
Comment: I recently purchased a car at Enterprise Car Sales in San Jose and had a great experience. Everyone was friendly and very helpful in getting me into the car that I wanted. My credit union also gave me some additional perks by going through Enterprise. If they don;t have the car you want, they will try and find it for you. Not just that but it you arent completely satisfied with your car in the first week, you can bring it back and get another one that may fit you better. Tavares made the whole process quick and simple. Ill definitely be recommending Enterprise to others.
Name: C****** R*****
Date: 2016-03-29 15:25:30
Rating: 5
Comment: We have been shopping for a newer used car (2014-2015) for a few months. Been to several lots and even our Credit Unions used car fair. We found several cars we liked, however the price and/or the mileage was higher than we wanted. I had heard from an Enterprise shuttle driver that they sold cars, and that the cars selected for sale were all low miles, mint condition and the prices were below blue book. The financing we wanted to use was through our Credit Union, who finances 100% on used cars low BB amount, so we decided to stop at the N 1st Street Enterprise sales lot since we happened to be in San Jose for the Credit Union sale anyways. We saw several cars that fit our needs, but our favorite (2015 300C) was not our favorite color combination (Black/Black). While we were test driving it, and then a beautiful 2015 fully loaded Impala, our sales guy Dominic searched other Enterprise Sales locations and found one with lower miles which was a silver/pearl color. He told us it was in Redwood City, and if we wanted to see it he would drive up there and bring it down while we had lunch. After lunch it was waiting for us, what a beautiful car! Under 20k miles, mint condition, and below BB. SOLD!!!We also worked with Daniel on the financing paperwork so that we could drive it home. He got the rates from TechCU for a temporary approval until we finalized paperwork with them. As I was signing on the dotted line, Dominic arranged for the car to be filled up and detailed. Smooth dealings... and we drove it home that afternoon.Our Credit Union financed 100%, we did have to come up with some cash ($3) for an extended warranty and tax/registration that brought the total price over the 100% mark. I 100% will purchase my next car from Enterprise. What a great experience, no haggle needed. We did our research and the price of this car was about $8,000 lower than the used car lots.A shout out to TechCU credit union also. I had an old checking account with about $300 balance, and they financed this car at 2.4%. Hard to find a better deal than that on a used car. Unless you let their staff find a car for you, they finance at 1.99%.Anyway! I am a very happy camper!
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Name: R***********
Date: 2024-06-27 22:54:41
Rating: 5
Comment: I got the car I wanted. It was clean and ready to go when I got there.I was able to test drive the vehicle. Everything was explained to me.