Enterprise Rent-A-Car

Address: 5941 Power Inn Rd, Sacramento, CA 95824, United States
Phone: +1 916-381-3300
Services: From the business: Identifies as women-owned,
Highlights: Active military discounts,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,

Category: Car rental agency, Van rental agency
Rating: 4.3
Site: https://enterprise.com/en/car-rental-locations/us/ca/sacramento-power-inn-rd-3038.html?mcid=yext:245709
Worktime:
DayTime
Monday7:30 AM–5 PM
Tuesday7:30 AM–5 PM
Wednesday7:30 AM–5 PM
Thursday7:30 AM–5 PM
Friday7:30 AM–5 PM
Saturday9 AM–12 PM
SundayClosed




Name: C**** H*****
Date: 2024-06-24 23:47:22
Rating: 1
Comment: I have rented my cars here, repeatedly. However during my last rental when I return the car my airpods were left behind and pinging from that location. When I called and even went down there they flat out denied that they were there. Would not go and check with any employee or let me check exactly where the airpods were pinging at. Their employees are thieves, and the staff does not care. Not to mention a binder for work that had very important documentation in it they stated they never found which was a lie and put my company operations at a halt. I requested call back from management and even the owner with no response. I will never in my life rent from these people again. I know it sounds Petty $200 pair of airpods, but its basically its a principal. Trust is very important. Please beware if you rent a car dont you dare leave things behind because it will come up missing and they will say they dont know anything about it even if they are pinging at their location in their warehouse with their workers. Horrible, no morals or values whatsoever

Name: I**** S****
Date: 2024-06-24 15:22:53
Rating: 4
Comment: The location on Franklin and 47th has the best inexpensive selections. 👍🏾

Name: D**** S****
Date: 2024-06-22 17:54:48
Rating: 5
Comment: Excellent customer service! Professional and positive! Quick service! Thanks so much!
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Name: K*** B*****
Date: 2024-06-14 19:38:57
Rating: 1
Comment: Customer service from Jose is horrible. I had all my documents to get a car and he kept turning me away, he looked at all my very private information that was not needed for a car and told me i wasn’t able to get one. I came back with more documents to see if that would work and he continued to say it’s not enough. i’m very disappointed and wouldn’t recommend this enterprise. On top of everything we chose our car when we got there and he said he would hold it for us and gave it up to a hispanic lady which I felt very neglected and felt as though he was racist because he had also turned away another colored guy while a black man was sitting in the waiting area already for an hour. If you read the reviews you can clearly see he helped all hispanic and non colored LOL.

Name: J**** G
Date: 2024-05-31 21:25:46
Rating: 5
Comment: Very helpful and accommodating!

Name: J* M*******
Date: 2024-05-01 13:07:01
Rating: 5
Comment: I have rented 2 cars from this Location both times i have had a great experience workers are polite and helpful. Even gave me a ride home this last time

Name: S****** A**
Date: 2024-04-24 16:24:25
Rating: 5
Comment: I only get my rentals from here. The staff are extremely helpful. Jose, the manager always goes above and beyond to insure his customers are satisfied. Highly recommended this spot for your future rentals .

Name: J** N****
Date: 2024-04-23 04:27:04
Rating: 5
Comment: Ive been a customer for a few years now the staff is amazing cars are clean and exceptionally kept up. I would recommend to my friends for sure.

Name: P***** A****
Date: 2024-04-05 18:58:29
Rating: 5
Comment: Excellent customer service at this location.

Name: B M
Date: 2024-04-03 01:30:46
Rating: 5
Comment: I was helped by Steve and driven by Rain. (Hopefully I spelled their names right). They were both awesome, friendly representatives of your company. I would do business here again.

Name: A*****
Date: 2024-03-14 02:23:13
Rating: 5
Comment: Jonathan was great!

Name: T** C******
Date: 2024-03-07 17:24:57
Rating: 1
Comment: Made a appointment the day before specifically telling them I need the car by 9am. Booked it everything was set and told that wont be a problem. I get here at 845am. Im told it be 15 to 20 minutes. Well hour later the car still is not ready. Im now late for my appointment. I dont understand if you set a appointment and are very specific on the time frame you need the car. To be promised that yes that will work then have that time go by much later. What is the point of making a time specific appointment. Very dissatisfied . I would understand if I just walked in and having to wait but I did this a day in advance. Next time I will try somewhere else.
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Name: j**** g****
Date: 2024-02-29 12:15:56
Rating: 5
Comment: Excellent service, friendly staff and service to pick up vehicle was fasr and easy

Name: D****** L*******
Date: 2024-02-27 17:46:55
Rating: 1
Comment: Enterprises customer service is not what it use to be. Spoke with a manager names Jose who was unable to assist me.

Name: R**** D
Date: 2024-02-27 16:15:01
Rating: 5
Comment: My prefered option for any car rental. always not notch customer service and quality rentals.

Name: G** R***
Date: 2024-02-17 18:12:50
Rating: 5
Comment: They got me riding comfortably until I see what I like and get it. So thank you enterprise for always treating me right

Name: m******* k***
Date: 2024-02-07 14:50:13
Rating: 5
Comment: 2nd time having to rent a car from here and I have to say it was a pleasant experience both times. Steve was a great help! Will definitely be returning if needed.

Name: T***
Date: 2024-02-06 23:16:34
Rating: 5
Comment: These guys are great from start to finish easiest rental I’ve ever had Arianna was friendly and efficient and Steve was quick and friendly at off

Name: L**** M*****
Date: 2024-01-24 14:33:32
Rating: 5
Comment: I think its very important for a company to have outstanding customer service. Enterprise Rent-a-car provides exactly that! Ive been renting cars from the Power Inn Rd office for a while. Last week the guy who took care of me, hooked me up. Ariana Ceballos checked me in when I returned the vehicle, awesome girl. Check them out, sign up for a discount card online it helps! Thank you Enterprise.

Name: D***** U******
Date: 2024-01-22 18:23:05
Rating: 5
Comment: Steve Allen Tedlos-Adalid From the Power Inn branch made renting a car very easy I highly recommend this location.

Name: D**** H
Date: 2024-01-16 19:05:32
Rating: 5
Comment: I appreciate Steve for his 10/10 customer service. Absolutely will be back here

Name: D***** M***
Date: 2023-12-28 13:53:51
Rating: 5
Comment: In and out super quickly. Staff was super friendly and helpful!

Name: D****** S********
Date: 2023-12-20 21:49:51
Rating: 5
Comment: Jose and his team were great. Highly recommend this place!

Name: J******** H*******
Date: 2023-12-20 12:57:34
Rating: 5
Comment: Steve, Jonathan and Sam are very very helpful excellent customer service. They truly all about caring for their customers. Thats why we love doing business with this company.

Name: P****** R**
Date: 2023-12-14 21:17:29
Rating: 5
Comment: Excellent customer service

Name: B******* M****
Date: 2023-12-14 19:17:28
Rating: 5
Comment: Excellent

Name: D***** A******
Date: 2023-12-09 00:37:39
Rating: 5
Comment: Have been exclusively using Enterprise for over 20 years always friendly and efficient.If I need a car for a day or a week,it will always be Enterprise Rent a Car

Name: M*** A****
Date: 2023-11-30 18:00:55
Rating: 5
Comment: As always staff were professional efficient polite and friendly.

Name: R****** R******
Date: 2023-11-26 23:16:25
Rating: 4
Comment: They were very helpful on providing with our needs for transportation while por car was on the shop for needed repair.

Name: p****** �*************** m******
Date: 2023-11-24 13:02:47
Rating: 5
Comment: Thanks Enterprise for the great service...My Favor spot is Power in ! People allways helping me with all my needs! Specially Jonathan 👏🏻👏🏻🙌👍😀👍👏🏻👏🏻👏🏻Thank-you Jonathan for you great service and dedication 👏🏻 👍 🙌 😀

Name: k**** p***
Date: 2023-11-17 08:04:20
Rating: 5
Comment: I would like to give a thank you to Steve for the excellent service he provided. Very nice gentleman with great customer service. He gave me all the information I needed for the vehicle i was picking up. Because of him i will be back again in the future. Thank you again Steve

Name: R** A****
Date: 2023-11-16 18:40:37
Rating: 5
Comment: Ive been using this Enterprise for years and they never disappoint. Always willing to work with me and I havent had a bad experience yet.

Name: D**** G*****
Date: 2023-11-13 18:18:25
Rating: 1
Comment: Understaffed. Cars they say their renting arent ready in a proper manner. I had to wait over an hour in their lobby to get my vehicle.Very unprofessional set up. They have absolutely no care for customer service, only care about getting as much profit as possible

Name: C********** C*******
Date: 2023-11-07 20:24:30
Rating: 5
Comment: Steve was extremely pleasant to work with. Great service. -Yao

Name: D***** S******** H******
Date: 2023-11-02 22:12:02
Rating: 5
Comment: Sometimes you have to wait for your car, but the staff is always courteous and professional. The woman who drove me home today was a true delight! 11/2/23

Name: O***** T*****
Date: 2023-10-26 16:56:43
Rating: 5
Comment: Aaron and Olivia:Everything went very well. Very happy with the service and friendliness of staff. Thanks!

Name: P* C**
Date: 2023-10-16 16:35:54
Rating: 5
Comment: Sam check me in and Jose check me out. Both was quick and professional. I would highly recommend. Thank you.

Name: m****** r*****
Date: 2023-10-11 04:41:51
Rating: 5
Comment: Great customer service and very professional.

Name: J**** J*** H** K***
Date: 2023-10-04 21:43:52
Rating: 1
Comment: For the past decade, I rented cars from enterprise, including branches at the airport, and this location was by far the Worst branch I have ever worked with.They gave me a car that had No gas. The arrow bar was literally at the letter E.My first course of action after getting a rental car should Not be going to the gas station.The company policy is to return the car in the state you get it, which makes sense. But if a previous customer returned the vehicle with no gas, shouldnt the branch fill it with 1-2 gallons of gas to demonstrate some decent customer service? Furthermore, the car said it can go another 40 miles. So I used the restroom and was trying to get to the gas station. However, when I returned, the car would not move.When I contacted the branch, the manager picked up, and he was incredibly condescending and indifferent. They said the 40 mile notice is an “estimate” that should not have been trusted. So apparently, “40 miles” warning means that the car will not be drivable.Even when I was picking up the car, they were claiming to be in the lunch rush hour and said it would take an hr for me to pick up the car. Apparently, 5 people in the lobby is considered “rush.” Furthermore, a warning for this “lunch rush” would have been nice as well. If this “lunch rush” is so bad that someone 5-7th in line need to wait an hr to get a car After getting the paperwork processed, shouldn’t the branch at least Try to find a way around it?Because of the lack of warning even after multiple phone calls, I had to miss an appointment that I waited weeks for.While I was at this location, waiting, there was Another customer complaining to the manager. She seemed very upset and the manager was indifferent.And apparently, this man has awards for customer service from enterprise.I encountered far better employees who were actually courteous compared to this man. This award thing was definitely rigged.I never had this kind of customer service with enterprise before, and strongly recommend people to go elsewhere.

Name: T**** W******
Date: 2023-09-29 04:28:41
Rating: 5
Comment: I have received outstanding service at enterprise rent-a-car especially this last rental, great car, price and yeah agents

Name: S***** R******
Date: 2023-09-27 13:04:09
Rating: 5
Comment: Very accommodating. Price was the best around. Thank you for your service

Name: n**** l****
Date: 2023-09-19 00:08:34
Rating: 1
Comment: Customer service from Jose is trash he’s very rude with a smart mouth But now so far as the company itself the cars all have issues and they still took majority of my 300$ deposit when I did them a favor of getting the maintenance done ! The system would keep shutting off and resetting in both vehicles I had while using gps . I would NEVER rent again from this location.
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Name: M*** H***
Date: 2023-09-05 19:47:56
Rating: 2
Comment: Of all the enterprise I’ve been to this is probably one of the longest wait times I’ve encountered. Been here before 11 am & it’s now almost 1. I’m not the only one. 1 lady waited over 2 hours as well. Yes I have a reservation. I witness a walk in getting a car faster than me because he’s paying cash at a higher rate.

Name: B****** T*****
Date: 2023-08-22 20:06:30
Rating: 5
Comment: The worker was nice and friendly. I had two rentals in the last month and both times I had a great experience. Once with JP and the second with the assistant manager.

Name: J**** D*****
Date: 2023-08-12 03:04:42
Rating: 5
Comment: Staff was super helpful and accommodating

Name: M******* U**
Date: 2023-08-03 04:25:56
Rating: 5
Comment: Their service was really good as they made the process of hiring a car fast and seamless. I would recommend Enterprise to anyone and they are very affordable.

Name: M*** F*****
Date: 2023-07-27 05:52:40
Rating: 1
Comment: I talk with rent a car and I didnt get my drivers license backn so rent a car wouldnt take a copy of my license

Name: G***** H******
Date: 2023-07-26 23:20:51
Rating: 1
Comment: They have to closed this location office because they don’t have any cars even they contracted with insurance company to rent the cars my insurance sent three times to get the cars when I get there they refuse that we don’t have any cars .also not helpful staffs too

Name: S****** K***
Date: 2023-07-26 14:25:47
Rating: 5
Comment: I was in and out with no delays! JP was very friendly and professional.

Name: P***** S****
Date: 2023-06-18 08:21:09
Rating: 5
Comment: Rented a car in LA and lost the brakes. Turned it in and got a truck as an upgrade and free gas reimbursement.

Name: J**** G******
Date: 2023-06-16 02:54:07
Rating: 5
Comment: Great service, car was very clean.

Name: d** v***
Date: 2023-06-14 13:59:41
Rating: 5
Comment: Great service and very professional will do business again.

Name: T**** L**
Date: 2023-06-13 16:17:48
Rating: 5
Comment: Helpful staff, very quick process

Name: K******* S*****
Date: 2023-06-07 13:59:03
Rating: 1
Comment: Illegal and Dishonest Business Practices - I rented a car from this location for approx. 3 weeks. I returned the vehicle with more gas in the vehicle than it had when I received it. Due the fact the vehicle was rented through my insurance policy, I had to wait for my insurance company to extend my coverage date before they could close the transaction, which my adjuster did the following Monday. The man I returned the vehicle to stated he would contact me prior to charging my card. I never received a call but noticed the charge on my account. I contacted the location and requested my receipt. Upon reviewing the receipt I noticed they had charged me for gas. I called the location and explained that I had returned the vehicle with more gas than it had when I received it. The man who answered the phone laughed at me and said the transaction was closed and there was nothing he could do. I asked for the Corporate office phone number and he laughed again and provided the number. I have left multiple messages for the corporate office with no return call. At this point, I am filing formal complaints with the FTC and the DOT. Do yourself a favor and find an honest business that deserves your money.

Name: D**** V*******
Date: 2023-06-01 18:51:18
Rating: 5
Comment: The customer service as this location (Power Inn Road) is phenomenal!

Name: N***** H*****
Date: 2023-05-16 16:00:34
Rating: 5
Comment: Great customer service

Name: V****** A*****
Date: 2023-04-25 19:35:45
Rating: 5
Comment: They help us a lot with our rental car. Almost closing but they stay to help find the car we need to fit in. Jonathan and the Asian guy (Im sorry I forgot the name!) were awesome! I would rent a car again with you guys!

Name: A***** R********
Date: 2023-03-17 19:32:13
Rating: 5
Comment: Great service, my only complaint was that the vehicle I had, had stained seats. Other than that everything else was perfect. The staff at this location is also extremely nice and helpful.

Name: C******* R********
Date: 2023-03-17 13:23:08
Rating: 5
Comment: These folks are always kind and courteous. Haven’t experienced any issues and I’ve used their services multiple times.

Name: C******** C***
Date: 2023-02-21 19:37:07
Rating: 5
Comment: Great staff, great cars I switched up 3 times they were so good to me. No problem I will go back

Name: A****** P*****
Date: 2023-02-20 14:58:37
Rating: 1
Comment: I like the convenience but the inside of the car was very dirty and the smell was pretty bad as it appeared last user was smoking in the vehicle. Overall convenient service but the cleanliness is something of a huge opportunity.

Name: M******** L*****
Date: 2023-02-13 22:19:41
Rating: 5
Comment: Very professional staff. They took care of every request or inquiry. I would highly recommend this location to family, friends and colleagues.

Name: C*** B********
Date: 2023-01-30 19:13:05
Rating: 5
Comment: Jose was very efficient and kind in helping me get into a rental. Despite the long line that formed after me, he never once let the smile wear from his face nor did he miss any beats for professionalism. Thank you so much!

Name: N**********
Date: 2023-01-20 16:05:57
Rating: 5
Comment: Always a pleasure and not a long wait.

Name: B*******
Date: 2022-12-14 15:23:37
Rating: 5
Comment: I have rented from this location three times now. Every time I’ve been here the staff is polite, helpful, and fast. I’ve utilized their courtesy shuttle to pick me up and take me home since I’m relatively close. Getting to chat with the driver is always my favorite part. They don’t have tons of cars to choose from, but that’s not really a problem for me for why I’m getting a rental car. I will definitely rent from them again the next time I need to rent a car.

Name: J***** A***
Date: 2022-11-02 22:46:39
Rating: 5
Comment: From start to finish it was a smooth process. Key was thorough and made the whole transaction clear and understandable. What to expect what was going to be on hold when it would released. Definitely will be my new enterprise place!

Name: D****** F**
Date: 2022-10-10 15:24:10
Rating: 1
Comment: I will never run a car here again check check engine light came on oil light came on yeah bad experience

Name: K** W***
Date: 2022-09-28 16:05:30
Rating: 5
Comment: I received excellent customer service from Dupri sr the Powerinn location in Sacramento,CA. from checking out to checking back in. Very knowledgeable and his suggestion on the car was great. Dupri continue to shine.

Name: A*** E********
Date: 2022-09-28 15:36:52
Rating: 4
Comment: I come to this location often because its close to my house, usually its a pretty decent experience, depending on who you have to deal with. This last time I came in I had a reservation, I came in early and all, they didnt have a car ready for the type of car I was trying to rent, so they asked if I could wait 15 minutes. 15 minutes turned into to almost 35 minutes, the person who was helping me, she was actually really great, her name was Key. She had to help other customers, but kept letting the other people inside no that I was waiting for a car. Even though she kept letting them no, they did not do anything to help just continued to take other people who didnt have reservations and, also asked them did they want another options when their cars were not available. I eventually had to ask for my self do I need a different car since noone though to ask me instead of just having me stand around. Thank you Key I appreciate you! She still ended up coming back in and getting me into another car

Name: E*** H****
Date: 2022-09-14 22:29:50
Rating: 1
Comment: This is the worst branch Ive ever seen of a car rental business. I returned its rental car on 9/8/22 and one week later now Im still waiting for my receipt. Calling the branch many times from day one, chatting with agents on its website everyday still doesnt work. The manager at the branch seems dont care about customers concerns. He even recognized me over the phone, knew that I had to go abroad after returning the rental, knew that I need the receipt as soon as possible to submit to my car insurance to get reimbursed, but he still does nothing. It looks like they deliberately punish me this way since I dropped off the rental at my collision shop for them to pick up instead of returning it myself at the branch in person. Anyway they treat me like dirt when I needed their business and I had no option since they are the only car rental contracted by my car insurance.

Name: L***** K********
Date: 2022-09-12 17:07:23
Rating: 1
Comment: I’ve never waited an hour for a rental car before. Apparently it’s not because they don’t have the cars. They’re just not ready for the customers despite having reservations. I won’t use the body shop I did in future just because this is the closest car rental company and this is crazy!!

Name: J**** D***
Date: 2022-09-12 02:43:16
Rating: 5
Comment: Good staff. But not enough cars available. It took over an hour before cars were cleaned so they could be rented.But in-general I am happy with Enterprise.

Name: Z*** W***
Date: 2022-09-08 01:37:22
Rating: 1
Comment: This establishment is absolutely HORRIBLE!!! DON’T EVER COME HERE. THESE PEOPLE ARE THIEF’S.THEIR ABSOLUTELY RUDE TO THEIR CUSTOMERS AND MISTREAT SO MANY PEOPLE. THE EMPLOYEES THEIR ARE RACIST!!!!!!!! AND SCUM OF THE EARTH. 🖕🏽🖕🏽🖕🏽

Name: K**** S******
Date: 2022-08-19 18:47:34
Rating: 1
Comment: My mistake was trusting them. They charged me for damages i never did to their rental, i only had it for 3 days. I paid them the day i dropped of the car and i still keep getting emails from them saying that i owe them money. And on top of that, they overcharged me for gas. As a first timer, this has been the most horrible experience i’ve ever had with anyone. If you can, please avoid them.

Name: M M
Date: 2022-08-02 15:37:43
Rating: 5
Comment: Fantastic service. Worked with me through everything, all the way down to the time I returned the vehicle. DuPri, Alo, and Nick where all great! Definitely coming back here when I need to rent a car again!

Name: R***** M*****
Date: 2022-07-11 16:39:57
Rating: 5
Comment: Excellent customer service

Name: k**** c***
Date: 2022-06-10 21:42:33
Rating: 1
Comment: Been renting from Enterprise and never had them ask for 2 contact person incase a recall. I questioned the agent and then gave them two contacts and he responded that wasn’t so hard after all was it. Car drive like it was falling apart from 40 to 60 mph steering wheel was shaking when accelerating. Tried to add a driver in SoCal and the Enterprise there said they couldn’t pull up my account, so I had to drive the whole trip which was very tiring.

Name: H N
Date: 2022-06-03 18:30:34
Rating: 5
Comment: It was a no hassle in renting a vehicle from the Power Inn location.Thanks to Nick.

Name: R******** M*****
Date: 2022-03-17 20:31:54
Rating: 1
Comment: Jose at enterprise have no respect for other peoples time and I waiting An hour and a half for a car and the people didn’t show up and he didn’t even have the common courtesy to come outside and let me know like hey these people didn’t show but he did ask me did I want a smaller vehicle and I told him no and he didn’t even state that there were other cars in the back until I ask was there cars in the back Not only have I’ve been renting cars from enterprise for years and I just rented a car two weeks ago with them and to be treated like this is crazyAnd yes I did have a reservation for 12:00 PM He judged me from the time that I came in to the time that I left Don’t judge people on how they look You never know who you’re dealing with.

Name: S***** R*******
Date: 2022-02-01 06:24:07
Rating: 5
Comment: Soooo easy...in and out with great customer service 10 minutes or less! Pick up and return experience was awesome

Name: m* C
Date: 2022-01-12 22:25:29
Rating: 4
Comment: Great cuisine service. Seamless interaction and communication between my repair shop, Enterprise and insurance company. Forgot that they tend to be a little pushy for sales. I declined a dew items offered, when it came to the extra insurance I also decli ed. It was then strongly recommended I take it. Id just had an accident and was suffering from a concussion. I said ok.. wish I hadnt. I couldnt get reimbursed by the other ins company because the ins wasnt needed..

Name: A***** B*******
Date: 2021-11-25 05:13:17
Rating: 1
Comment: This company doesnt even deserve that 1 star. Because somebody with the same last name made a mistake, They wouldnt rent a car to me. Worst company ever!

Name: R** M******
Date: 2021-11-23 08:27:24
Rating: 1
Comment: Worst customer service .the branch manager, Jose. He dont seem to understand who is the real boss the customers or him .he is too busy to take care of customers .he the most worst manager I have come across in car rental business .he sure dont know to say sorry to customer when is wrong especially telling me my reservation was canceled. Then I called for ride n the my insurance told me it was there with there with reservation. Come to find out sure it was there.then when returning the vehicle he would not give ride back to my place as advertised n promised before returning. He will loose the company business. I sure will post this Facebook n instergram n Twitter

Name: A******* T*****
Date: 2021-11-16 14:46:30
Rating: 5
Comment: Very helpful my daughter had to pickup a rental she got rear-ended in the city.

Name: D**** N******
Date: 2021-11-12 17:49:43
Rating: 5
Comment: Easy pick up and drop off. Went through my insurance and had no issues. Got a car within budget and service was excellent. Convenient shuttle service runs within 5 mile radius.

Name: a**** h** j******
Date: 2021-09-16 01:10:52
Rating: 5
Comment: Excellent customer service! robert helped me when i was picking up, andrew through multiple phone calls re: my insurance and ever changing drop of dates (repair shop’s fault) and james helped me out the door. everyone was great, very friendly and some were even funny. i felt extremely inviting coming in as a guest. i had my rental over 30 days and couldn’t be more happy with the service i received. the office is very clean and everyone wore masks so it felt really safe. thank you!!

Name: T**** F******************
Date: 2021-09-03 19:18:57
Rating: 1
Comment: They have reserved me a vehicle and each time I show up to get my vehicle its not there so they reserve me another vehicle and time and again three times in a row no car

Name: T***** S******
Date: 2021-07-27 23:19:09
Rating: 5
Comment: Staff is excellent, would highly recommend.

Name: r****** s***
Date: 2021-07-16 13:07:07
Rating: 3
Comment: Its kool prices went up tho

Name: W*** A****
Date: 2021-07-09 06:03:47
Rating: 5
Comment: I feel like a VIP every time I come in this place. Ive been renting cars for so many years and Ive never met this kind of service or attention to the customers need. Thanks again you guys, I dont think Ill be renting anywhere else.

Name: M******* L********
Date: 2021-06-30 21:02:30
Rating: 5
Comment: Ive always had awesome customer service with Enterprise.

Name: C*** V***
Date: 2021-06-18 19:46:53
Rating: 5
Comment: Clean car, fast and friendly service. Will return to this location next time.

Name: K** S******
Date: 2021-06-15 04:13:58
Rating: 5
Comment: The service was excellent and they got me the best car they can find for the group I selected

Name: L*** B***
Date: 2021-06-14 01:01:11
Rating: 1
Comment: Horrible. Staff is rude, late for pickups and their communication is beyond horrible.

Name: S***** S****
Date: 2021-05-29 22:56:07
Rating: 5
Comment: Very pleased with the rental and treatment. Thank you.

Name: T**** C********
Date: 2021-05-12 06:03:02
Rating: 5
Comment: The employees at the Enterprise Rental on Power Inn Road are very helpful. They always are friendly, they always work to please there customers.Tracy Contreras

Name: J*** A*****
Date: 2021-05-01 17:03:06
Rating: 5
Comment: Amazing customer service! They really look out for their customers and Andrew was really helpful! Definitely would recommend this location!

Name: M***** H*****
Date: 2021-04-12 19:44:51
Rating: 5
Comment: Very friendly, helpful. Free upgrade as reserved model not available.

Name: T*** D*****
Date: 2021-04-08 21:34:11
Rating: 5
Comment: These guys on power inn always take care of me . If any one speaks negative about this location, they are lying and want something for free. Straight up .

Name: T******** S****
Date: 2021-04-08 19:27:25
Rating: 5
Comment: The two customer service reps were beyond cool when picking up a rental. They were friendly and very welcoming. They mastered their craft in customer service.

Name: M****** M*****
Date: 2021-04-01 15:58:04
Rating: 5
Comment: Very nice service parking lots a bit small but overall Im a fan of the customer service

Name: F******
Date: 2021-04-01 13:39:42
Rating: 5
Comment: My first time renting a car at the age of 28 years old and it was very easy the gentleman that work there are very nice and the prices are the lowest in town thank you for amazing experience

Name: N******** G*****
Date: 2021-03-20 14:09:33
Rating: 5
Comment: The staff was very courteous and attentive 👌🏽

Name: A****** K******
Date: 2021-03-15 18:03:11
Rating: 5
Comment: They are fast. You are in And out. The people that works there are great!

Name: 4**** S*************
Date: 2021-02-12 16:27:40
Rating: 5
Comment: Great place to rent a car.

Name: M**** L************
Date: 2021-02-10 16:23:46
Rating: 5
Comment: Great customer service experience from check-in to check-out. The folks at the Power Inn location always make it a point to make you feel comfortable from the minute you walk-in to the time youre driving off the lot. Ive been renting with Enterprise-rent-a-Car since 2005 and been a Plus Member since 2008 and I could never see myself doing business with any other rental car company. These are different times we live in and this year has definitely been a crazy year with the pandemic. So just want to Thank you for all that you folks do and definitely looking forward to better days ahead. Continued Blessings and stay safe!!!

Name: M** R****** R
Date: 2021-01-24 04:25:43
Rating: 5
Comment: Good Group of people...they aim to please!! Thank you enterprise

Name: t*** p***
Date: 2020-12-23 18:56:59
Rating: 5
Comment: My sister got a car from there yesterday,it ran good,its a great place to rent a car 🚗

Name: P*** G*****
Date: 2020-12-04 06:49:23
Rating: 4
Comment: Always have something available, cars are clean as well.

Name: E*** W********
Date: 2020-11-23 15:30:51
Rating: 5
Comment: Excellent customer service, in and out in a short time, with just the right car.

Name: V**** M*******
Date: 2020-10-29 23:23:49
Rating: 5
Comment: Even with COVID protocols in place, it was super easy to rent a car and return it. The entire staff is polite and professional. Will be using them again the next time I need to rent a car

Name: T***** W***
Date: 2020-10-14 14:24:48
Rating: 5
Comment: Very friendly and professional staff. I always get exceptional service that includes getting the type of car I reserved if not a better car, along with timely pick-up and drop off. I highly recommend the Power Inn location in Sacramento.

Name: P*** K****
Date: 2020-10-06 21:19:04
Rating: 5
Comment: Fast, easy & contactless. I had a low-air message come up in the middle of my week and drove right up, they fixed it, and I was on my way.

Name: K****** H******
Date: 2020-09-13 20:54:16
Rating: 5
Comment: Great customer service and explanations of what your renting at a fair price

Name: J******* W*********
Date: 2020-09-11 16:17:37
Rating: 5
Comment: In there after a major renting holiday and still was in and out pretty fast. First time using enterprise and now i only use enterprise.. got my business

Name: t*** d****
Date: 2020-09-10 12:06:38
Rating: 5
Comment: The transaction was quick, COVID-19 safe, friendly and smooth with no hiccups.

Name: V***** M*****
Date: 2020-09-03 21:32:02
Rating: 5
Comment: Very competent staff. Professional as needed, friendly as well.

Name: M**** T****
Date: 2020-08-09 01:40:58
Rating: 4
Comment: Nice cars friendly people

Name: L** D*****
Date: 2020-07-31 13:24:44
Rating: 1
Comment: Terrible experience. After I had picked up the car, the return location was changed in the Enterprise system with no notification to me! I saw that it had changed when I looked up my rental in the app. I called Enterprise and was assured that the original return location I had chosen was still my return location. I was assured it had not changed. Then on the day of return I discovered by surprise that my return location HAD been changed--NO ONE INFORMED ME. The new location was super inconvenient. I had to walk an extra mile in the rain to get back to the place where I was staying-- a huge waste of my time.

Name: S*****
Date: 2020-07-27 00:03:26
Rating: 3
Comment: I dont think the car was cleaned before it was given to me. It was very dusty inside and outside was very unclean

Name: s******* i*****
Date: 2020-07-24 18:57:30
Rating: 5
Comment: Great customers service and they always go out there way to get you what you want. They are very big on safety and cleaning also. I like renting from here . My rental experience was totaly diffrent with the airport, it was horrible.

Name: T**** E******
Date: 2020-07-04 05:56:49
Rating: 5
Comment: Exceptional customer service and a very pleasant experience renting a vehicle from this office. Aaron, Brendan, and Noah were very helpful. They went out of their way to make sure we got the vehicle we needed. We will make certain we rent from this office again even if it is not the closest to our home. Thank you for making a stressful situation (family funeral out of stare) a less stressful situation for us.

Name: D**** D*****
Date: 2020-07-03 13:16:43
Rating: 5
Comment: Enterprise is to of the heap, in my book, for car rentals! This particular time, a service person by the name of Aaron (sp?) was constantly with me, assisting me, being understanding and very accommodating! They brought the car to me and then came to pick it up from the dealer after I bought a new car! This particular office of Enterprise is always top notch! Thank you!

Name: T**** B****
Date: 2020-07-02 14:07:30
Rating: 5
Comment: The guys in this Enterprise were awesome! Great customer service on pick up and return.

Name: S******* C******
Date: 2020-02-06 02:20:40
Rating: 5
Comment: I love this location. They are so professional and go above and beyond for their customers.

Name: M***** G*******
Date: 2020-02-04 19:20:46
Rating: 5
Comment: Awesome staff. Very friendly, answered ALL my questions.

Name: R*****
Date: 2020-02-03 02:47:06
Rating: 5
Comment: I rented an F-150 from this location. I called and had to reschedule my pick up time multiple times. They were more than accommodating. Even offering to pick me up. I initially planned to drop it back off at this location on a Friday. Life happened and my plans changed. I called them to change the day and drop off location to a different city. They made the changes without any issue. I really appreciated all of the staff. Special thanks to Aaron!

Name: v***** C****
Date: 2019-12-28 20:52:15
Rating: 1
Comment: This was the worst experience with a rental car i wont be going back to this location

Name: E***** W***
Date: 2019-12-04 19:36:12
Rating: 4
Comment: My experience at rental Enterprises was great. Had to call to get a reservation number from my insurance company and I was out the door.

Name: o***** j****
Date: 2019-11-22 13:18:51
Rating: 5
Comment: I was in and out of the office in less than 15 minutes all of the staff was so nice. I would definitely recommend anyone renting a car to rent from Enterprise!!!

Name: L**** K******* (**************
Date: 2019-11-02 04:52:22
Rating: 5
Comment: Enterprise is definitely a top suggestion of mine when it comes to renting a car. They make the whole process from start to finish easily. Not to mention the miles are unlimited and the customer service at this particular location is so smooth.

Name: J******* B******
Date: 2019-10-30 16:09:21
Rating: 5
Comment: Always great customer service!

Name: M***** S******
Date: 2019-10-25 19:56:44
Rating: 5
Comment: Fast service..yalana helped me(I proboley spelt her name wrong sorry) but she has excellent customer service skills and knows her position well.. She walked me through everything and explained thoroughly.. She deserves a big raise. Ill be back.. Very reasonable and great 🚗.. Im sticking to this Enterprise...Thanks to malik for explaining prices before I rented and just thank you..See ya soon😊😊😊😊😊👍👍

Name: T***** S********
Date: 2019-10-08 19:44:36
Rating: 5
Comment: Walk in customer. Got a great rate, top notch service. As always!
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Name: K**** U******
Date: 2019-10-01 04:31:46
Rating: 2
Comment: Too difficult. Not knowing what there supposed to do...stayed there 8 hours with an 8 year old. For them to reslove the situation and some how they still ended up charging my debit card twice...my first time but next time i hope things will end up different. For the hastle they gave me a free half of a tank....but for the problem time and hassle it wasnt worth it. And remind you this was already scheduled from my attorney.should of been taking care of..never again

Name: D**** B*******
Date: 2019-09-21 17:09:49
Rating: 5
Comment: Great people, friendly and helpful. Cars are nice too, new and clean. 👍👍

Name: C**** P** S*******
Date: 2019-09-20 22:09:21
Rating: 5
Comment: Customer service. Are friendly and fast

Name: R****** T*****
Date: 2019-09-04 01:18:53
Rating: 5
Comment: Customer service is second to none. The cars are pretty cool too.

Name: B R** (********
Date: 2019-08-23 15:31:11
Rating: 5
Comment: Honestly they have genuinely excellent customer service, and these guys go above and beyond to keep you satisfied. If you can choose from several rental places in your area, choose them!

Name: J F
Date: 2019-08-22 01:20:45
Rating: 5
Comment: I rented a car from Enterprise while mine was in the shop. The process was easy and quick. Samantha was wonderful.

Name: R** M******
Date: 2019-07-20 00:02:33
Rating: 5
Comment: They are the friendliest best rental car place thats why I went to them again and once again I was not disappointed

Name: M**** B******
Date: 2019-07-17 06:38:58
Rating: 5
Comment: Best personal..fast service.

Name: D****** R******
Date: 2019-05-18 02:28:30
Rating: 4
Comment: We rented a car for our annual Mothers Day get away. We have used Enterprise Car Rental ever year for this fun get away. This year our destination was leaving Sacramento, California for Portland, Oregon, Seattle Washington, Bend, Oregon then back to California.The first leg of our trip California to Oregon we had problems with the breaks. When we reached Portland, we went directly to Enterprise. We explained our problem (rear breaks). The ladies could not apologize enough. First they made sure we were okay, then quickly replaced our car even helping out moving our luggage from one vehicle to the other.When we retured to California we told Enterprise what happened and why they were getting an Oregon. Again they wanted to make sure we were fine. They apologized for our inconvenience, and we were given a comp day of rental and insurance for 2 drivers.Yes, we will use Enterprise again for our Moms Day get away!

Name: E****** D*** - N******
Date: 2019-05-15 16:05:24
Rating: 5
Comment: Very comfortable and GPS was very helpful

Name: R*** G*******
Date: 2019-03-12 19:30:40
Rating: 1
Comment: They did not hesitate to charge me over 4 dollars a gallon for gas but I am still waiting for my 50 dollar deposit.

Name: K** S
Date: 2018-12-14 23:43:05
Rating: 4
Comment: Good local enterprise with excellent staff and customer service. Just wish they would put the key drop box back. But cant beat the helpfulness of their staff team! Thanks!

Name: A****** P*******
Date: 2018-11-17 03:51:04
Rating: 5
Comment: I always used Enterprise they have good service.today I try Hertz 2 days ago I make a reservation and I have to pick up the car today at 4:30 afte 420 I call them it was close immediately I call Enterprise for a rent a car and they help us with a new car thank you Enterprise .

Name: C**** H***
Date: 2018-11-05 16:42:43
Rating: 5
Comment: Excellent location. All of the staff is super helpful. I recommend thus location over all others.

Name: S** A*****
Date: 2018-10-23 00:23:22
Rating: 4
Comment: The customer service was great and I would definitely go there again.

Name: J H
Date: 2018-09-27 12:50:15
Rating: 5
Comment: Pick up of the car was quick and easy. The car was clean. I have used Enterprise before and have pretty much always been satisfied with their customer service.

Name: S****** K***
Date: 2018-09-18 15:37:40
Rating: 1
Comment: I am completely stunned at the way they do things at this FRANCHISED enterprise. The insurance approved an intermediate car, Enterprise brought me a Chevy Silverado, I suppose because noone else wanted it. Im 5 feet tall. The vehicle burns so much gas and is difficult to find parking. I inquired several times that day for Enterprise to find me an SUV. Pedro seemed to not want to accommodate me. I called the next day, after I received approval for the insurance company. Pedro tells me they have no SUVs - runs my name, and calls me back (after learning I have been approved for an SUV). I asked when its available - he says should be there by the time I drive there (15 minutes). I get there, its not there. He tells me a speal that its in the shop and on its way. Offers me another SUV. I said no Ill wait for the Nissan. He gives the other SUV to another customer. After 45 minutes, I get the SUV Im waiting for and its black, 2016 model, with thousands of paint chips all over the front and scratches all over. I complain. Pedro basically says too bad - and proceeds to say it shouldnt matter, youre not paying for it, the insurance is. So let me get this right, because someone (Insurance) other than myself is paying for the vehicle, I dont deserve to drive around in a newer - less scratched up vehicle? I was completed flabbergasted. I asked him to call me for a newer SUV once he had it. I had the 2016 chipped up SUV for over a week, and Pedro not once called to provide me with anything better.

Name: S******** S******
Date: 2018-07-19 14:55:35
Rating: 1
Comment: I was having body work done on my car so I had to get a rental. When my car was finished, I was told I could drop the rental off at the body shop and Enterprise would pick it up as they were right down the street. I filled the rental up at the gas station right before dropping it off at the body shop, which was only about a half mile away from the gas station. When I parked the car, I took a picture of the gas gauge and odometer before I got out. When I got the return confirmation from Enterprise, I was charged for 3 gallons of gas! At first I thought that the body shop may have driven it before calling Enterprise but then I saw the time that it was returned. The time stamp on the photo was 2:52 pm and the return time was 3:41 pm. Theres no way the car was down 3 gallons of gas in less than an hour. Also, I had to wait at the body shop for at least a half hour while they finished cleaning my car, and the rental was still there when I left. Strangely enough, the mileage difference that Enterprise reports is 201 miles but the difference between the starting mileage and the one on the picture is 177 miles. Even still, 24 miles would have barely moved the needle, let alone used 3 gallons of gas! I talked to Pedro about it and told him I had a picture. He said that they would refund the charge, but I have yet to see it refunded.
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Name: M***** G*****
Date: 2018-06-27 13:48:23
Rating: 5
Comment: Nice place wonderfully customer service I wont hesitate to rent a car again in this place.

Name: C**** F*****
Date: 2018-06-03 05:03:52
Rating: 5
Comment: At this location I had a wonderful experience. The staff was very helpful and very courteous. Would definitely return here again.

Name: M******
Date: 2018-05-12 05:20:44
Rating: 5
Comment: My husband & I always go to enterprise, their employees are very nice and always attentative. I love that their cars are always clean. The Waiting time is actually just a few minutes, we always go to the one on power inn great service by the way ☺

Name: L**** W*****
Date: 2018-05-10 18:27:12
Rating: 5
Comment: Saved me last weekend. Had to go out of town and my car broke down. I called enterprise and was able to get a car at the last minute! Whew!!!

Name: m****** r****
Date: 2018-05-07 20:19:00
Rating: 5
Comment: Great service it always keeps me going back thank you

Name: D**** H********
Date: 2018-05-03 22:27:53
Rating: 5
Comment: Great staff, very helpful and amicable!

Name: e**** s******
Date: 2018-04-13 12:35:13
Rating: 5
Comment: Wow!!Great sevices.Very professional. I really enjoyed the rental car provided and the staff was amazing .I wll most definitely rent from that location again.

Name: S**** S****
Date: 2018-03-31 06:10:35
Rating: 5
Comment: Short wait, excellent customer service and attentive staff!

Name: I*** G*****
Date: 2018-03-17 17:00:00
Rating: 5
Comment: Oh man I really love this place I love their cars and car service theyre so friendly and very nice people out there

Name: D*** O* P*****
Date: 2018-03-02 20:27:28
Rating: 1
Comment: DIDNT WANT TO GIVE THEM ONE STAR BUT I HAD TO IN ORDER TO TELL YOU THAT ENTERPRISE RENTAL IS THE WORST PLACE TO GO TO MANY HIDDEN FEES.

Name: C**** G******
Date: 2018-02-19 18:55:21
Rating: 5
Comment: SERVICE WAS ABSOLUTELY FANTASTIC!!Pedro Brotons the assistant manager exemplifies professionalism and I had the best experience ever as an enterprise plus rewards member. Words cant express the level of customer satisfaction I felt after renting from enterprises power road location. Im definitely recommending them to friends and family.

Name: G***** C***** (******* 1****
Date: 2018-02-02 04:10:21
Rating: 5
Comment: The staff at this location are very professional and very pleasant to do business with. As long as they work there I will always do my car rental business there!

Name: C*** B*********
Date: 2018-01-31 08:21:54
Rating: 5
Comment: I really appreciate how the staff and the services they provide to us...very polite and excellent services and thats why I book and take rental there..

Name: J******* G**
Date: 2018-01-13 00:51:50
Rating: 3
Comment: The staff are friendly and polite, but I always end up waiting 20+ minutes.

Name: V***** M*****
Date: 2018-01-05 20:25:06
Rating: 5
Comment: Enterprise on Power Inn is awesome! Smart,capable employees!

Name: D****** W********
Date: 2017-12-29 18:39:38
Rating: 5
Comment: Lovely experience great help! Thank you Jermaine and Roshaun!!!

Name: M*** B****
Date: 2017-12-28 00:27:51
Rating: 5
Comment: I always get good service from Enterprise, that is why I only use them when I need to rent a car.

Name: L** S********
Date: 2017-12-19 19:27:46
Rating: 4
Comment: Nice place to rent but need a good amount to rent for a while. wish there were different plans that were cheaper. limited car options so get a car early and on time

Name: M****** S*******
Date: 2017-12-19 06:09:42
Rating: 5
Comment: Great service.....easy pick up drop off....

Name: M*** M*****
Date: 2017-11-28 17:15:18
Rating: 5
Comment: Superb customer service! Was able to drive my damaged vehicle from the accident site (350 miles away) directly to the repair shop AND pick up my rental car, a clean Mercedes 300, on site!!! The GEICO agent went over the basics of the rental car with me. By having the interface between GEICO, ENTERPRISE and The Body shop all take place seamlessly in one location I was able to stick to my hectic schedule and not miss valuable family time! This was as good as rental experiences get! The text messages kept me abreast of my repairs and the adjustments were made for me with Enterprise! Easiest rental ever!

Name: S***** P M**** i* v*** e**** r******** c**** v*****
Date: 2017-11-25 11:03:26
Rating: 5
Comment: Due to a most peculiar set of circumstances, the likes of which could only happen it a place like California, the necessity of repeated car rentals has been thrust upon us...to the tune of up to a dozen or so a year...even adding the price of a rental to each time we go to buy groceries. Even in such a circumstance, the service provided by Enterprise Rent-A-Car has proven reliably to be a bright spot. It seems that no matter when a reservation order is made, they are always able to meet the need. The ride service is especially helpful for people like us who have been stripped several times of our own wheels and finally left under virtual house arrest. There is an irony connected to the pick-up service in that several years ago, when one of us provided our own ride to the agency and were invited to leave our car overnight on premises, a break-in of the car left us out much more than the price of the rental...including for the replacement of door and ignition locks just to get our own car back home. We especially like the weekend special feature as it allows us to more safely take care of business in a calmer, safer way than rushing through a single day rental. We only wish the rate for weekend had not been increased. We are appreciative as well for the increased flexibility that Enterprise now offers regarding car pickups and drop-offs. Well do I remember being stranded years ago at an Enterprise agency, at night, in a not-so-safe-feeling area of south Baltimore. Yikes. So, do we recommend Enterprise? You betcha!Oh, and we forgot to mention-- The agency which, with others, has done so much to make our lives a bit easier and more mobile, is the one on Power Inn Road, in Sacramento (city), California.

Name: F******** C*****
Date: 2017-11-02 01:50:30
Rating: 5
Comment: Great experience and customer service. Thank you!

Name: L***** V*********
Date: 2017-10-12 18:00:40
Rating: 3
Comment: Service is good.Except that the deposit that I put in,was not fully refundable at all.They never explain that it will cover some other costs outside the normal coverage,that you buy.

Name: J** O******
Date: 2017-09-26 23:34:49
Rating: 1
Comment: Horrible service. Rented a vehicle twice during three week period. Went to rent a third time and was told will not rent. Reason given was that I refused to purchase their insurance. Ruined weekend plans and had to make other scheduling adjustments as a result. Will never rent from them again.

Name: R***** D***
Date: 2017-09-04 14:52:55
Rating: 5
Comment: Perfect great staff and fast service

Name: R*** V**
Date: 2017-06-19 21:33:56
Rating: 1
Comment: Called to cancel basic insurance bought through enterprise on Friday at 530 pm, because my insurance covers the rental.they said I need to come in and cancel. I live 40 min away from the closest one. They are not open on the weekend. Had to pay for the policy through the weekend and the Monday. They need to inspect the vehicle before you can cancel. Why would I cancel coverage if the vehicle was damaged. They said it was for my benefit. That is a lie. They got an extra 60$ out me. Seems like its more for there benefit.

Name: t*** d********
Date: 2017-06-18 03:59:25
Rating: 4
Comment: Good service, high prices though

Name: T** H*****
Date: 2017-05-14 01:06:38
Rating: 5
Comment: Personnel were very professional, friendly & helpful. Its nice to still see honor and respect in a company. These people portrayed their company well.

Name: T**** M********
Date: 2017-03-24 22:53:08
Rating: 5
Comment: The only place i go to rent a car..Enterprise Rental Power inn rd.I always have a great experience there,friendly- good customer service!!

Name: R****** R*****
Date: 2017-03-10 04:53:06
Rating: 5
Comment: Great customer service. The service and the staff are the reason I continue to rent with Enterprise. Rates are pretty competitive too.

Name: K**** M***
Date: 2017-03-02 19:25:05
Rating: 5
Comment: Good customer service, got upgrade most of the time with the same price, good place to rent a car.

Name: Y****** P******
Date: 2016-12-29 15:14:41
Rating: 5
Comment: It was great to know that customer service representatives still care and to have your car ready when you say it is going to be ready makes a big difference. I was told my car would be ready at 12:00noon and it was ready. I appreciate the promptness and efficiency of not holding me up for more of my time while traveling. Thank you again

Name: m***** K****
Date: 2016-11-24 00:45:58
Rating: 5
Comment: Nice person to help you. Very quick service. It is a clean and friendly environment.

Name: K**** W*******
Date: 2016-11-18 13:35:23
Rating: 5
Comment: I am a frequent customer at this location and have constantly received 5 star service from each person I have dealt with.

Name: N***** C******
Date: 2016-11-14 18:49:47
Rating: 1
Comment: The lady working there gave me the wrong price for their insurance package. I ended up going to the one on elk grove Blvd they do better service there.

Name: R***** G****
Date: 2016-11-02 14:56:05
Rating: 5
Comment: I always have a good experience with Enterprise courteous and nice people that work there

Name: P** G*******
Date: 2016-08-31 13:50:34
Rating: 5
Comment: I reserved my rental car on-line and was met by Austins friendly face upon entering the rental site. He made the check-in painless and explained all features of the rental car. When he learned I was renting before buying a car he referred me to the Enterprise Sales Office, gave me a business card and sent an email to the office and let them know what car I was looking to purchase. Very helpful young man.

Name: J****** S****
Date: 2016-08-24 15:20:16
Rating: 4
Comment: Very professional and quick. Their van picked me up from the shop working on my car (Shanahans, also great) and took me down the street to Enterprise. When I arrived, Ashley checked me in and in just over 5 minutes I was driving off the lot. I had to extend my rental, as the shop needed more time, and that was easily done over the phone.When I brought the car back, Aaron greeted me warmly, checked me in and arranged my trip back to the shop, all in under 10 minutes. Everybody was super friendly and really nice on both check in and out. I absolutely recommend Enterprise if you need to rent a car.

Name: m**** P* v*******
Date: 2016-08-17 20:50:40
Rating: 5
Comment: We were treated with respect. They made sure we understood everything. At the end they gave us a ride home free

Name: P** M***
Date: 2016-06-23 18:40:47
Rating: 5
Comment: It was my first time renting a car...I was nervous & had doubts but Tonya was very professional and friendly I felt right at home. I will be returning for future rentals and I have already recommended this location to others :)

Name: A***** A******
Date: 2016-06-22 04:30:28
Rating: 5
Comment: I was in an out within 20 mins. Tanya was great. I was running late and called to let them know. They understood and even let me dropped the car off at a location even closer to my home. Thank you Enterprise!!

Name: D** H**
Date: 2016-06-07 18:03:34
Rating: 1
Comment: Ridiculous. I had to wait for my car. Said itll be 40 to 45 min wait...its been over an hour and the car still hasnt arrived. I rented before and it was fine the car was on time but today no they were behind on getting everyone out the cars they rented...whats the point of doing it online to get it for that time when they dont even follow through with that. This is ridiculous and very irresponsible of them to do things last minute. Money is being wasted on a car that I dont even have yet. Im still paying the same amount that Im renting it for but I already lost an hour or so into it when I dont even have the car yet.

Name: A****** A*******
Date: 2016-04-28 12:40:10
Rating: 5
Comment: The staff is always friendly and helpful every time I rent a car

Name: B** R***
Date: 2015-10-01 15:56:23
Rating: 5
Comment: I have rented cars from this location numerous times without any issues. Under the leadership of Manager Jason I have noticed a vast improvement in customer relations. Jason is a hands on manager involved in every aspect of the rental process. Nice to see a manager not just sitting behind desk. In addition, employees are professional including drivers Dan and Mike. Keep up the good work.

Name: k******* c**
Date: 2015-08-12 04:28:42
Rating: 5
Comment: I have rented many cars and for the most part my experiences have been great. The agents have always been very helpful when situations have occurred . Thanks for all that you do at the Power Inn location! Sincerely Stephen Mack

Name: r****** r***
Date: 2015-08-09 06:28:04
Rating: 4
Comment: Always professional and i like the speed in which they get you out the door and on your way.

Name: L****** M******
Date: 2015-04-21 06:23:09
Rating: 5
Comment: Always have treated me like family.