Evans Tire
Address: 510 N Broadway, Escondido, CA 92025, United States
Phone: +1 760-741-8280
Services: Service options: In-store pick-up, In-store shopping, Same-day delivery,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible seating, Wheelchair-accessible toilet,
Offerings: Oil change,
Amenities: Mechanic, Toilets,
Planning: Appointments recommended,
Payments: Credit cards, Debit cards, NFC mobile payments, Credit cards,
Phone: +1 760-741-8280
Services: Service options: In-store pick-up, In-store shopping, Same-day delivery,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible seating, Wheelchair-accessible toilet,
Offerings: Oil change,
Amenities: Mechanic, Toilets,
Planning: Appointments recommended,
Payments: Credit cards, Debit cards, NFC mobile payments, Credit cards,
Category: Tire shop, Auto air conditioning service, Auto radiator repair service, Auto repair shop, Auto tune up service, Brake shop, Car repair and maintenance service, Mechanic, Oil change service, Transmission shop
Rating: 4.5
Site: http://evanstire.com/locations/escondido/
Worktime:
Rating: 4.5
Site: http://evanstire.com/locations/escondido/
Worktime:
Day | Time |
---|---|
Monday | 7:30 AM–6 PM |
Tuesday | 7:30 AM–6 PM |
Wednesday | 7:30 AM–6 PM |
Thursday | 7:30 AM–6 PM |
Friday | 7:30 AM–6 PM |
Saturday | 7:30 AM–5 PM |
Sunday | Closed |
Name: P** A*****
Date: 2024-06-26 15:09:44
Rating: 5
Comment: Very accommodating with my time & needs. Went out of there way to make sure everything was done right.
Name: J*** C*****
Date: 2024-06-25 12:09:49
Rating: 1
Comment: Needed two tires and I pre ordered them to the store. Third customer in the door when they opened. When I checked in the employee went outside and looked at my vehicle. When he came in he insisted I needed a full set of tires. Two hours later with two new tires I paid a different employee for the service. I asked him to take a look at the tires I didnt replace. He said they were great 80% left with no visable issues. Im a car guy and knew the tires were fine. They are looking to steal from you. I have a long relationship with Evans and used them for basic fleet service in the past. Will never return!
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Name: m**** o****
Date: 2024-06-19 18:33:16
Rating: 5
Comment: The guys at Evan’s tires were super cool and nice about everything and of course very helpful from the front desk “Cesar” and the guys in the shop “Jesse” they both checked on me and other customers and tend to their needs, the financial processing for tires and serves all went amazingly well !! I got all four tires for my Lexus at a great price. I have to say I will return to this shop !! 💯
Name: J**** K*********
Date: 2024-06-15 00:59:59
Rating: 5
Comment: Caesar and his team were incredible! We had a trailer tire blow out on the freeway near this location. We were pretty rattled by the experience, but the people at this Evans tire location were friendly, knowledgeable and efficient. They even stopped traffic so we could back our trailer out!
Name: V******* P********
Date: 2024-06-13 17:49:35
Rating: 5
Comment: Was in need of an oil change and some other work. Even though it was an all day job, I couldn’t be happier. Thank you Evans Tires.
Name: M**** H****
Date: 2024-06-13 03:15:04
Rating: 5
Comment: They were excellent. They got me in and out fast good price everybody was friendly I will recommend them
Name: J***** G*****
Date: 2024-06-06 16:05:54
Rating: 5
Comment: Mark was extremely helpful and conscious of my time waiting for multiple service items that I needed. He made it a point to update me on the status of my vehicle multiple times. Very happy!!
Name: C****
Date: 2024-06-06 15:57:50
Rating: 5
Comment: First time going to this place for an alignment, the workers there are awesome. I got an appointment same day and after work too! They tell it to you like it is and let you know what else is going on with your car and offer fixes. The most awesome sauce thing is they don’t try to sell you on anything! I don’t feel cheated or like they’re just trying to get money out of me. Thank you guys for being honest and respectful. I would definitely go to them again.
Name: K***** F**
Date: 2024-06-03 18:38:06
Rating: 1
Comment: Fire the guy up front. Rude as ever. Lost a customer instantly
Name: L*** S*******
Date: 2024-05-31 15:29:26
Rating: 5
Comment: I always come back to Evans Tire for maintenance with our family multiple cars. I trust their service and excellent quality.Thank you again.
Name: S****** S*****
Date: 2024-05-30 00:12:50
Rating: 5
Comment: GREAT shop! Not only brakes & tires but they inspected the whole vehicle. Very nice group over there! Highly recommend for ANY car issue.And they squeezed me in on a Friday. I was in and out in only a few hours with new brakes, shocks, and an alignment!
Name: D***** F*****
Date: 2024-05-26 01:50:56
Rating: 5
Comment: Amazing service and tire selection! Offer great prices and specials. Reward long time customers for their loyalty!
Name: M***** H*******
Date: 2024-05-23 19:05:18
Rating: 5
Comment: They were very courteous and efficient as always. I enjoy going to them for all my auto needs.
Name: I*** r***
Date: 2024-05-15 20:56:30
Rating: 5
Comment: Let me tell you how happy I am about making the choice of buying tires. With Evan’s tires here in Escondido Ca. At this particular location I am impressed with the treatment pleasant to talk to. Great work they did on my tires. Today I had one replaced. Thankfully they offered me the warranty which it came on handy. I had a nail on one and got replaced the same day. Thanks again for the quick service
Name: M*** P
Date: 2024-05-10 02:46:14
Rating: 5
Comment: My experience with the guys at Evans tire was amazing. I went in for an oil change and tire rotation. The tires where showing metal, after already giving me a huge discount on the oil change Mark and Cesar got us financing for brand new tires too. I only qualified for so much, so they squeezed even more of a discount! We got tires and oil change and alignment for no money down! What great people. Thats gotta be the first time Ive actually felt good leaving a mechanic shop.
Name: L*** W***
Date: 2024-05-05 01:20:42
Rating: 5
Comment: I had too wait a bit. The employees were very nice and helpful and gave me a good deal so the wait wasn’t so bad. I would highly recommend them.
Name: c******** p****
Date: 2024-04-28 02:17:31
Rating: 5
Comment: Very pleased with my new tires from Evans Tires in Escondido! They gave me an excellent deal and got the job done exactly when they estimated. I would certainly recommend Evans Tires!!
Name: J**** N
Date: 2024-04-25 16:49:31
Rating: 5
Comment: Staff was courteous and helpful. The staff gave me continuous updates on my vehicle.They gave me current problems and potential future problems, that will need attention.The service took the allotted amount of time. They said it would take. I am very happy with my vehicle service.
Name: C**** T******
Date: 2024-04-19 16:51:47
Rating: 5
Comment: As always 5 stars service and the staff are extremely polite. Cheers to Cesar who did my alignment.
Name: n****** r*****
Date: 2024-04-14 15:47:21
Rating: 5
Comment: Great experience!! awesome customer service !!
Name: E*** J****
Date: 2024-04-13 21:01:46
Rating: 5
Comment: I recently visited Evans Tire Shop for a tire change and oil change. I was impressed with how quickly they finished the job. I highly recommend Evans Tire Shop for its efficient service. Besides tires and oil changes, they provide brakes, rotors, calipers, and other car-related services. They offer special deals on different categories of services at reasonable prices.
Name: E***** K*******
Date: 2024-04-12 03:58:01
Rating: 5
Comment: I have purchased 2 sets of 4 tires from this location, the team is respectful, gives quotes, and keeps by their quotes. Lifetime alignment and balance comes in handy. They also assess necessary repairs without embellishments.Mr. Delgado is always of good cheer when he serves customers. Not the cheapest shop, but honest and quality work. Oh, yeah, every time I cross-shop their tire prices, they come out as price-competitive.
Name: C***** C*****
Date: 2024-04-06 17:43:38
Rating: 5
Comment: Took the car for tires and they gave me a great price and had me out the door within two hours. Great customer service
Name: E*** B****
Date: 2024-04-03 23:42:49
Rating: 5
Comment: Free flat repair! I didn’t even buy the tire there. I’ll never buy tires anywhere else!!
Name: N**** F****
Date: 2024-04-03 02:01:00
Rating: 5
Comment: The team at Evan’s Tires on Broadway in Escondido were awesome! Knowledgable, helpful and communicative. I loved getting the car update via text and seeing pictures of the issue. They went above and beyond to stay late so I could get there to pick up my car. We will definitely be back!
Name: R***** G***
Date: 2024-04-01 04:26:34
Rating: 5
Comment: Evans tire in Escondido provided me a great service and get my car taken care in one day. Replaced all 4 tires and an alignment before the shop closed.
Name: K******* B***
Date: 2024-03-29 01:52:23
Rating: 5
Comment: My experience was excellent. One of the tires was defective and for a minimal price they upgraded me to a much better tire. Integrity
Name: s**** c*******
Date: 2024-03-24 04:03:49
Rating: 5
Comment: Everyone was very friendly and very polite. I was quoted $800 and they gave me a discount of $100 so I paid a total of $700 for 4 brand new tires. That was a complete total no extras. It was a great deal and they were very fast and got me back in the car, Id say in about 1 hour from my phone call. Very happy with them and I will return for free rotations and for my next set of tires. Thank you again Evans Tire!! I definitely recommend them.....
Name: L**** M****
Date: 2024-03-23 16:50:33
Rating: 5
Comment: Wonderful experience. I was shown pics of my cars problems and Cesar made sure my car was test driven so as to make all problems were resolved before taking my car back.
Name: K** C**** C*****
Date: 2024-03-23 16:36:06
Rating: 5
Comment: Excellent service like always. Thank you Dave and Cesar and everybody there taking good care of me.
Name: G****** B*********
Date: 2024-03-14 18:21:15
Rating: 4
Comment: Detailed report with pictures was very helpful. Wait time was a little long, overall good service
Name: R*** L****
Date: 2024-03-10 22:54:52
Rating: 5
Comment: Everyone at Evan’s tire Escondido is great. Great staff. Great customer service.
Name: W** H*****
Date: 2024-03-03 00:08:38
Rating: 5
Comment: Answered my questions and was courteous when I asked them to double check my sensor.
Name: K************ S****
Date: 2024-02-28 05:35:40
Rating: 5
Comment: Needed a tire urgently after having a blow out on the freeway and the spare has a 50 mph limit. I reserved the tire with morning phone call and they had me out of there with newly mounted tire within 20 minutes. Third time to this location and always professional and provides great customer service!
Name: P
Date: 2024-02-26 20:42:48
Rating: 5
Comment: I’ve been going to Evans tire for my tires yearly for a good 10 years now. They always have the best price or match anybody’s price. The wait time is never more than four hours even if I’m getting multiple services at once. The staff is friendly knows what they’re talking about.
Name: c**** c******
Date: 2024-02-23 05:28:34
Rating: 5
Comment: Great service..grant was great help over the phone and finding what I needed and getting me confirmed.. and ceaser was great help at the shop
Name: r****
Date: 2024-02-23 03:14:42
Rating: 5
Comment: Servive was awesome. Eric was super nice ans welcoming. The car was serviced in a timely manner. However, on the way home, I noticed the car shimmied at around 60 mph. So, I have yet to experience Evans Tires customer warranty service.
Name: T F
Date: 2024-02-17 18:27:57
Rating: 5
Comment: Staff was amazing! Super personable.
Name: M**** A****
Date: 2024-02-17 05:40:23
Rating: 5
Comment: I called around for quotes, but this shop answered all my questions and had the tires I WANTED. The condition report brought up some issues I knew I had to take care of, but they fixed it for me all in 1 visit. I highly recommend this shop. Thank you Dave and Cesar for your help.
Name: J**** D***** M*****
Date: 2024-02-16 17:23:36
Rating: 5
Comment: Very Professional!. Jose was great !. Very communicative everything and that’s awesome !.
Name: J**** K*****
Date: 2024-02-07 00:16:01
Rating: 5
Comment: Very knowledgeable and the service was quick and precise. Friendly staff
Name: J*** H********
Date: 2024-02-06 23:54:38
Rating: 5
Comment: Those guys are pretty amazing plus the best prices in town I totally recommend them!!!!
Name: J**** C****
Date: 2024-02-06 00:52:43
Rating: 5
Comment: My go to shop for 10+ years. They’ve consistently delivered fair prices and service as well as good communication
Name: B******* G****
Date: 2024-02-05 21:35:46
Rating: 5
Comment: Had an emergency. they had the tire I needed They put it on right away. thank you Evans
Name: T******** K***
Date: 2024-02-01 21:08:23
Rating: 4
Comment: They did great matching prices but they do take some time to get things done . Supper nice and friendly. Also I was a walk in.
Name: j***** G******* 1**
Date: 2024-01-31 17:09:59
Rating: 5
Comment: Erik was very professional...didnt smile very much, but overall very good..I will definitely come back again!!
Name: n* b***
Date: 2024-01-31 01:42:04
Rating: 5
Comment: Had me in and out in 30 minutes. Semi ran me off the road and caused my tire to burst. They replaced it for half the price of the surrounding dealers with labor included. Very nice people here. Thanks again.
Name: J**
Date: 2024-01-16 20:37:56
Rating: 5
Comment: I am so glad this spot was recommended to me. They have treated me so well
Name: B**** C*******
Date: 2024-01-14 01:04:39
Rating: 5
Comment: 5 star service. The text assistant Grant was great and very helpful set the whole appointment up via text including quote. Service at the location was equally as good. You were recommended to me by quality towing who reduced me this morning. I will be back in the future for sure. Thank you to all. I don’t remember the person at the stores name it’s been a long day and I went blank lol. Thank you again.Brian Chambers
Name: B**** B****
Date: 2023-12-30 16:29:51
Rating: 5
Comment: They had great customer service and a good price. I will use their services again.
Name: J**** R*******
Date: 2023-12-22 21:00:28
Rating: 5
Comment: Quick, affordable, and friendly, this is one of the only places I go to get my tires changed
Name: R** T
Date: 2023-12-21 00:19:19
Rating: 4
Comment: I would like to update my review. My experience was a lot better this time. I had a tire fixed. The salesman took care of me and my needs
Name: J**** N******
Date: 2023-12-19 04:25:51
Rating: 5
Comment: Great staff and great service. I have been a loyal customer for 17 years. These guys are the best!!!
Name: J C***
Date: 2023-12-15 04:00:57
Rating: 5
Comment: The guys at Evans Tire in Escondido CA are exceptional. My car was delivered to them on a flatbed tow. My flat tire was a quick fix. But we ended up needing a new radiator and they did the install and flushed out the system and my car was ready a day later. But the thing that I want to share with you is how two of the mechanics waitef outside for my dog and me to get in the car, start the engine, put the windows down and look their way and they waived at me and I waived back. It was like family.
Name: N****** N*
Date: 2023-12-12 08:09:10
Rating: 1
Comment: I took my 20+ year old Toyota sedan to Evan’s in Escondido to take advantage of a coupon to save money. I live in San Marcos, and the Evan’s in San Marcos couldn’t accommodate me that day. Neither are my regular mechanic.During their inspection, they found leaks in both my radiator hoses, which would cost $650 to fix. I turned it down because they were not my regular mechanic, not because I questioned their diagnosis. My car is old, so the unexpected can happen.They also found my tires and engine mounts to need replacement, both of which I was aware of.Total cost to remedy everything was $3,500.I took it to Terry’s immediately afterwards. They are my regular go to. They did find leaks in the hoses, but they said tightening the clamps was all it needed.Terry’s also found the engine oil to leak at the plug. My oil had just been changed at Evan’s! They said a Nissan crush washer was used when a Toyota one was needed. To resolve this leak, they had to re-do the oil change.When I think about it, there was no radiator fluid leaking onto my garage floor prior to this. I’m not making any accusations but it’s possible my clamps were deliberately loosened to create the leaks.So much for venturing outside my comfort zone to save money using a coupon!. And to top it off, I had to wait 2-3 hrs for completion. Shame on Evan’s!
Name: c**** b****
Date: 2023-12-12 01:54:52
Rating: 5
Comment: They just used a pheonix down on my car, and probably shell, protect and float amazing
Name: B****** J******
Date: 2023-12-10 01:59:59
Rating: 5
Comment: Was a good experience. The team was super busy. The employees all carried positive attitudes and got the work done in a reasonable time frame.
Name: J*** G********
Date: 2023-12-09 14:16:19
Rating: 5
Comment: Ive been going to Evans tires and only Evans since 2016. Pricing, customer service, and quality are all the best.
Name: M****** N*****
Date: 2023-11-29 02:46:42
Rating: 5
Comment: The team at Evans tires was great. I was pretty quick service. I will be back if I have any other needs like breaks.
Name: B**** G*******
Date: 2023-11-29 01:51:44
Rating: 5
Comment: Over the years, Ive tried a number of different automotive and specifically tire shops. I keep coming back to Evans because Ive found theyre reliable and professional. They never sell me things I dont need and always do high quality work. They keep me updated on progress and are surprisingly prompt.
Name: S**** S*********
Date: 2023-11-28 21:16:16
Rating: 5
Comment: They were friendly and helpful with my estimate. The work on my brakes was quick. They even dropped me back off at my work. Thanks.
Name: E****** G*****
Date: 2023-11-22 20:48:01
Rating: 5
Comment: All good, they are so friendly and fast to fix my tires issuesThank you all
Name: R*** S
Date: 2023-11-17 18:34:49
Rating: 1
Comment: Worst customer experience and service. Rude and ignorant sales people. They will damage your car and then blame you for it. Levelle the manager is absolutely a miserable person and a scam artist.
Name: K******* M*****
Date: 2023-11-12 00:17:34
Rating: 5
Comment: I came in on a Saturday when myOriginal appointment date is for Monday. Jose was able to take me right away. Did my alignment in 30 minutes. Really impressed. Good customer service. I also bought a five year package for my tires alignment.
Name: M***** G*******
Date: 2023-11-03 22:13:33
Rating: 5
Comment: I was in Escondido in a rental and had an issue with the tires. Service was friendly and helpful. Thank God the Service Rep knew how to handle the process of billing the Rental agency. I was on the road in no time. Thank you for the great service!!!!
Name: L*** M*****
Date: 2023-11-03 19:15:39
Rating: 5
Comment: I first worked with Grant to set up the appointment, the initial exchange of new tires then I worked with Cesar to get everything put in place and find out what it was going to cost for brakes replacement and rotors. It was a little bit more than I was budgeted for, but they try to give me different solutions, which in the end didn’t work for me, but I was able to come up with a different solution so that I could afford the whole thing so I didn’t have to come back. The team was very accommodating, the waiting room was very clean and they kept me updated. I was able to get in and out of there in 4 1/2 hours overall I was pleased with the service and I had gotten these types of tires and brakes before and had really great experience with them so overall I had a good experience with Evans tires on Broadway in Escondido
Name: C**** O****
Date: 2023-11-02 22:09:26
Rating: 5
Comment: If you are looking for a great price and great service come see these guys!Awesome place to have your car serviced.
Name: B******* D****
Date: 2023-11-01 17:09:29
Rating: 5
Comment: Impressive. From the initial phone call to the tire installation, all done very professionally. Kudos to the staff specially Cesar.
Name: J*** W***
Date: 2023-10-29 16:03:37
Rating: 5
Comment: I took my vehicle in for an oil change on Friday afternoon and was super happy with the service I received. Everyone was really friendly and helpful. The oil change itself only took 55 minutes and they replaced the filter and rotated my wheels. I was So happy with the service I received here and I will 100% be recommending Evans Tire Escondido to friends!
Name: T***** P****
Date: 2023-10-26 06:31:19
Rating: 4
Comment: Disappointing experiences after many years with Evans Tires. I have been loyal to Evans tire for my four cars for years. The last three separate recent experiences have been waining. Two times with talk and no follow through. I just wanted honesty so I could plan my time. And the last time I had to use the insurance to replace a freeway flat tire. I paid the required replacement fee.Then the replacement tire after 5 miles had another flat on the freeway. Returned to Evans and they charged me for yet another replacement cost for a defective tire. Not so happy about that. I realized I could go anywhere for that type of service, and will next time.
Name: K**** V******* S**
Date: 2023-10-23 14:54:50
Rating: 5
Comment: I come there to Evans Tires for one reason you people are honest and fair and take very good care of me in my vehicle can ask for more than that thank you very much
Name: T** L****
Date: 2023-10-21 23:11:11
Rating: 4
Comment: Excellent service. Work completed ahead of schedule. No complaints about the work.I would like to see Evans be more responsive to service needs. Though Im aware that there is a scheduling system, the stores Ive gone to say that you cannot make an appointment for service. Its first-come, first-serve, and you could need to wait up to four hours for them to get to your car.
Name: F******** M****** J**
Date: 2023-10-21 06:31:56
Rating: 2
Comment: Promised 90 minutes wait for an oil change... done in 3.5 hours. Not right at all, a clear disregard of other peoples time...smh.
Name: K**** P****
Date: 2023-10-13 21:28:50
Rating: 5
Comment: Dave, Jose, and Joel really took good care of me. I was a loyal Discount Tire customer. Their customer service was beyond words. Def come here!
Name: K****** G*****
Date: 2023-10-12 19:31:51
Rating: 5
Comment: Ceaser was polite and efficient. The repair took about thirty minutes and we were on the road home north. Were well pleased.
Name: S***** v
Date: 2023-10-10 23:40:50
Rating: 5
Comment: This was my first time taking my car to Evans Tire, wonderful customer service and extremely thorough. Didnt try to up sale or mislead me, straight forward and honest service!!!!! Definitely will be a repeat customer and refer to others.
Name: M****** A******
Date: 2023-10-03 20:17:44
Rating: 3
Comment: Great price, fast service and friendly informative staff. My only gripe is, if the staff has to adjust my drivers seat so they can move my vehicle then PLEASE readjust it back to where it was before you messed with it!!!Thats why only 3 stars.
Name: P******** A
Date: 2023-09-28 17:58:03
Rating: 5
Comment: Love this location. Staff is very nice and accommodating they dont try to upsale you. They are very quick and if there is a wait there is a park across the street so you can walk around
Name: T*** E*******
Date: 2023-09-25 01:19:49
Rating: 3
Comment: Ive bought several tires throughout the years, at various tire companies, for company vehicles Evans of Escondido has avg service and market prices.Nothing to write home about
Name: A******** D*****
Date: 2023-09-09 21:45:09
Rating: 5
Comment: Ceasar was super helpful here, and I got my tires rotated for free! I came in same day, without an appointment, and was able to be seen on a Saturday. Everyone was very friendly and helpful. 5 out of 5 stars! I will come back.
Name: E***** A******
Date: 2023-09-09 21:41:18
Rating: 4
Comment: Friendly staff. Only gave 4 stars out of 5 because of time wait. I made an appointment at 10am for 4 new tires. They offered to do the alignment. By 2pm the alignment still had not been done.
Name: j*****
Date: 2023-08-24 17:39:26
Rating: 1
Comment: I had to buy new tires, because my alignment was off and wore my tires out in less than a year. I have an alignment warranty with evans tires, yes it’s my fault because Im too busy with my work and personal life to constantly be taking time off of work 2 times a day, just to bring the car in for an alignment. They said no warranty coverage on the tires, because tread level is too low. But now I have new tires and they said they did an alignment, but the the alignment is still off, probably worse than it was before, so now I have to take more time off of work, just to try and get this fixed, yet again. Since I bought the alignment warranty, probably brought the car in about 6 times, they still can’t figure out how to align the car, yet I have to keep buying new tires until they can figure it out.
Name: M****** G******
Date: 2023-08-22 23:40:19
Rating: 4
Comment: Tire service was great and Evan’s is well know for reputable tire service- although communication could certainly be improved. I was told it would be approx 30 minutes over the phone and it ended up being an hour wait time. I then had to find out myself that the car was finished as no one came into to tell me everything went well, the service was completed, or any other updates about my other 3 tires. (I was only getting 1 tire replaced) Other than that I am satisfied.
Name: R**** P*****
Date: 2023-08-20 00:45:41
Rating: 5
Comment: Absolutely love the price and the service I got. I learn something new every time. The staff here is great!
Name: S******** m**** S******
Date: 2023-08-20 00:14:11
Rating: 5
Comment: Very friendly and knowledgeable staff. My daughter and I really appreciated the whole experience. Everything all four tires and allinement was done in a very reasonable time. Thank you
Name: C* G***
Date: 2023-08-19 20:48:50
Rating: 5
Comment: Love this place!! Been coming here almost 5 yrs.We are always very helpful and whats more important honest. I never feel like Ive been ripped off in fact I feel like I usually have gotten a good deal. Staff is nice, especially Jeff he is great. If I can give it 10 Stars I would.
Name: B**** L*****
Date: 2023-08-05 23:14:38
Rating: 5
Comment: Evans tires of Escondido has provided amazing service. I purchased tires for a reasonable price. every time I need my tires rotated or if I pick up a nail, They have taken care of me at no cost. With everything else costing more and more these days, it’s quite a relief. Thanks guys!
Name: R******* C********
Date: 2023-08-05 23:08:25
Rating: 1
Comment: I’ve been coming to this shop for 10yrs ever since I move to Escondido. I’ve brought at least 10 different cars including my parents’ who live in National City. The service was good and they had a no pressure attitude. If there was something that needed attention they would say take care of it now or by xxxx miles or when your next service is due. However, when really bad they would let me know and most times I’d have the service done. I heard a year or two ago management or ownership changed and so did the attitude. Now, everytime I got an oil change they found something wrong with my car. Because I’d been going there for years I trusted them. This time was no different. Brought my car in at 7:30am for an oil change. I told the guy I needed the car back by 2pm because I had to pick up my wife. He said it would be done by 1pm. I get a call at 8:40am and was told I needed 2 tires and that I should get a tune up. I thought, I might as well. The service guy even gave me a “discount” to help seal the deal. I reminded him I need the car by 2pm and he assured me it would he done by then. I call back at 12:59pm asking on status and guys said tires were installed and alignment and oil change done. Just finishing up the tune up. I make my way to the shop to wait and it’s still not done. As I’m waiting there the service guys paid me no mind talking about motorcycles and what the top 5 fastest were. At 2:45 I finally ask on status and guy said they are finishing up on the tune up. 3pm comes around and I ask again and now they are doing the alignment. My problem here is not that I paid $1800 for 2 tires, alignment, and a tune up. What I don’t appreciate is being lied to and just having me wait with no explanation. It made me feel like because they got my money, time isn’t important to them. At least my time. It’s disappointing for being a customer for over 10yrs and trusting the brand. I don’t plan to bring anymore cars here.l nor would I recommend them.PS- This same car I brought for at least 2 oil changes, they told me that I needed some rear shocks replaced. This time, no mention. Makes me wonder if I really needed that tune up.
Name: H**** S****
Date: 2023-08-03 00:26:26
Rating: 5
Comment: Excellent customer service, they always go above and beyond for us. They are professional, trustworthy, and their high-quality products are provided at a good value price.
Name: P************* I*****
Date: 2023-07-29 00:47:35
Rating: 5
Comment: Great customer service. The wait time wasnt bad at all. There parking lot is to small for the amount of traffic that comes and goes through. Overall I would recommend to family and friends.
Name: F**** G*******
Date: 2023-07-22 21:14:35
Rating: 5
Comment: Today a Saturday 22 July, I accepted the long wait at the Escondido Broadway store. But a few hours later, I created an awful scene. Yelling and verbally abusing the store manager. This I regret and he did not deserve my tantrum. Jose Delgado remained patient and could have easily refused service to me. Instead he moved my service up as a priority (which I didn’t deserve) and had my vehicle ready in a hour and half. My apologies to Jose and thank you for his patience and excellent customer service. I will be back to the Escondido store to complete his recommendations. This young man was just trying to do his job.R/SFG owner of a Dodge 2018 Challenger./////:::Best customer service and the back their warranties. I’ve serviced and purchased tires with Evans for over 20 years.
Name: D**** G***
Date: 2023-07-22 15:41:18
Rating: 5
Comment: I had an unexpected emergency and needed a nail removed and tire repaired. I show up when they opened (earlier than their competitors nearby) and was greeted with a smile and compassion for my predicament. They checked me in and I was on my way in less than an hour (and they had other appointments and a line of customers right behind me). They were excellent at juggling customers, smiled and were positive, and handled the rush with relative ease. It was a very positive experience. I also got a quote for replacing all 4 tires in the very near future. Their prices are competitive and their customer service EXCELLENT!
Name: S**** F******
Date: 2023-07-11 17:36:45
Rating: 5
Comment: Great place to to business with! Got my truck in the next day and balanced out my 37’’ tire’s perfectly. I was worried due to the size but they got it done and the truck rides smooth even well above the speed limit. 😉 Thanks guys, you’ve made a longtime customer!
Name: K**** H*****
Date: 2023-07-09 00:17:14
Rating: 5
Comment: I love Evans Tires. My husband usually handles the car but he was out of town and one of the tires has blown out. I went in the AM and was helped right away. Unfortunately they didn’t have my tires but he called around and was able to get them by noon. Then I took my car in at 3 and they had it back to me before they closed. AMAZING. So helpful and funny too. Great guys working here.
Name: n*************
Date: 2023-07-04 05:32:09
Rating: 3
Comment: Came before open 7am Monday for alignment, 1 person ahead, told me wait 5 hours to complete, asked what days best to come in they said 7am Monday first before even one person. I get it, short staffed, just couldnt do it.
Name: W******* C*******
Date: 2023-07-04 00:38:55
Rating: 5
Comment: Love the customer service here. They are always in a good mood to help you! Second time I came here for a flat tire and the service was great!
Name: R****** H*****
Date: 2023-06-30 01:35:24
Rating: 5
Comment: Got a flat tire on the freeway. Called to find the tire I needed. They didnt have it but they found it and got it to the shop right away. They were able to replace both of my tires and give me back on the road. They even stayed over to make sure it was done. Highly recommend these guys.
Name: L** S***
Date: 2023-06-29 20:03:57
Rating: 1
Comment: Service used to be great but the new assistant manager is horrible. Had to drive all the way to rancho penasquitos because they were so horrible. Do not go there!! Wont honor written contracts, does everything to avoid helping customers
Name: S***** L******
Date: 2023-06-23 20:02:35
Rating: 5
Comment: Jose is an excellent customer service advisor, he answer all my questions about the repairs my car needed and work efficiently and fast to get everything fixed. I’m really happy with their service.
Name: R** E******
Date: 2023-06-12 15:50:14
Rating: 5
Comment: Service was great. What I like most is their care in taking me to see problems they have found while my car is still on the rack.
Name: R*** H******
Date: 2023-06-10 01:37:09
Rating: 5
Comment: Amazing service and quick turn around. Cesar was the best and offered the best deal and earned my trust. Will gladly come back forMy next purchase.
Name: J***
Date: 2023-06-01 19:01:47
Rating: 1
Comment: Came to this location because our usual guys at Firestone were closed for the day. Left with not only our wiper fluid bone dry, (had been filled that quarter ourselves) but our horn is now also unplugged. Oil change was $100 (ridiculously overpriced, im aware) but what truly upsets me is the completely transparent attempt to get us back by fiddling with unrelated systems. We were desperate...but if given the chance again Ill quite simply let the car die, and call AAA to tow us somewhere else.
Name: C**** B**
Date: 2023-05-26 03:44:28
Rating: 5
Comment: Took 1 1/4 hours vs the 2 they said it probably would. Nice problem. Great online coupons or oil change. Quick efficient knowledgeable staff.
Name: R*** R*
Date: 2023-05-26 01:48:25
Rating: 2
Comment: Unfortunately the person who tended to me didn’t leave a good impression. He was loud and constantly cut me off.He didn’t honor a coupon for oil change that we received in the mail, saying that I had to pay an extra 25.99 for the filter! He said that my car is a F-sport, which it’s not. Rudeness in his voice prompted me to ask him if he had heard of customer service and he replied “we don’t have that here “. I just hope that he’s not representing the hardworking people of Evans Tire.
Name: K**** L*****
Date: 2023-05-25 18:17:24
Rating: 5
Comment: The customer service I received was amazing. I walked into the tire shop after having a rough say with car issues. My replacement tire was from a tire shop in Temecula, but my spare tire wouldnt allow me to drive that far. I thought I would be waiting at the shop for a long time and needed to get out of town. I walked in and was greeted with friendly faces. They looked at the tire and said since it was already mounted and weighted they would get it right on the car and have me on my way shortly. I was only in there maybe 15 minutes and we were road trip ready. I had not been having the best day, so their smiles and helpfulness really made it better. I couldnt thank them enough for helping me. I will be returning when I need new tires.
Name: S*****
Date: 2023-05-23 15:04:32
Rating: 1
Comment: Changed tires and did an alignment. The next day there was noise in the front end where they worked on. I call them and they ask get it to the shop before 4:30. I get there around 4:20. The guy in the front desk is super rude and doesnt recognize that they screwed up. They are nice- ish when they sell you things but they are rude when they screw up and you need them to fix. Sorry unprofessional. Please stay away from this place.
Name: N****** H********
Date: 2023-05-05 17:11:16
Rating: 5
Comment: Extremely nice staff. They are always honest with me and what I’m paying for. They take care of my car and they’re very speedy. I got the warranty with my tires and when my tire popped they made sure to use the warranty and didn’t up-charge me for anything. 5/5
Name: M******* M********
Date: 2023-04-22 21:49:01
Rating: 5
Comment: Jesse from the Escondido location always delivers the best customer service. He is always friendly, helpful and extremely insightful. He is a very hardworking man. I look forward to seeing him every time we come to EVANS. The Escondido team is great. Definitely recommend this location.
Name: H*** W****
Date: 2023-04-22 21:03:19
Rating: 5
Comment: I have been going to Evans Tire for a ver5long time. I trust them, especially I hunt around for prices before I get there. And they always are better priced than I can find anywhere else. The guys that work there are awesome. 2 thumbs up for Evans
Name: E**** V*********
Date: 2023-04-20 06:44:01
Rating: 5
Comment: What a friendly place! I had a rough morning that started with a flat tire. The associates at Evans Tire made the fix quick and easy. Great experience!
Name: R****** D***
Date: 2023-04-12 20:22:40
Rating: 5
Comment: Been to other evans tires but this was our first time at the escondido location. The guys Jose and lino were super nice. Easy pick up and drop off for a nail in the tire. 10/10 would recommend
Name: J**** L********
Date: 2023-04-11 21:06:12
Rating: 5
Comment: These guys were great. Professional and I was able to get 4 tires installed on my suv within a day of ordering online
Name: J*** F
Date: 2023-04-09 19:19:47
Rating: 1
Comment: Dont recommend going here if you want honest employees. If you are only there to use the coupon they send in the mail, they will lie to you to try and upsell you on work you dont need done. Pretty significant lies too about the safety of your vehicle. I went here recently for an oil change (with coupon) and I guess they saw the opportunity to try and fleece me. They told my suspension was leaking and my control arms were cracked to the point where it was a huge safety issue. Said the control arms were at 35% stability and could go at any time. Tried to sell me almost $2500 worth of work right then and there. I objected to it because I have family connections to auto shops and repair shops and wanted to get a second opinion. Employee tried to get pushy wuth me saying it was a safety issue. Went to my normal guy and he put the car on the hydraulic lift, checked everything Evans said was supposedly wrong and surprise surprise, the control arms were fine and there was no leaking suspension. Very bad business practice to lie to people about the safety of their car just to upsell $2500. If you dont want to do just oil changes then at least lie to customers and say you are too busy to do oil changes instead of lying to them about the safety of their car. Will not be going back here again, no matter what kind of coupon they send and will definitely be looking into filing a complaint with the BBB, because lying about safety issues is absolutely and completely wrong.
Name: K**** B****
Date: 2023-04-07 23:39:07
Rating: 5
Comment: Recently had my breaks done on my 370Z. The staff, Jose. Lino and Ceasar was awesome as was the technician, Ernesto, wh did the work. I will bring my car back for future work. I would highly recommend Evans Tire especially the store located at 510 North Broadway in Escondido.
Name: E**** M*******
Date: 2023-04-07 22:19:54
Rating: 5
Comment: Their service was great! Very friendly, personal, and professional. They got me a rim when no one else I called could. Within hours! Clean waiting area and bathroom as well 10/10!
Name: D**** R***
Date: 2023-03-29 00:47:55
Rating: 5
Comment: Was greeted and assisted very quickly by the front desk. He did let me know it would take a while but I was prepared for it so I said no problem. Car feels great again. I always get my vehicles tires serviced here. Way better than anywhere else I’ve been.
Name: J*** R*****
Date: 2023-03-26 00:06:53
Rating: 5
Comment: Excellent costumer service!!! Lino Chavez the manager helped me out, greatest guy ive ever met. Car feels like new. Definitely the place to go if you need to service your car.
Name: M**** B****
Date: 2023-03-23 23:50:23
Rating: 5
Comment: I just want to give a big shout out to Cesar that works at the Escondido location on Broadway. I had an emergency yesterday right before I was going to arrive at my home and something busted that holds up my window. I was so upset and didn’t know what to do. I drove straight to the dealership “KIA” even though I knew they had just closed hoping that someone would be kind enough to take the time to at least help me secure my window for the night so I could deal with the problem today. Long story I know but to get to the point, EVANS tire shop was the only one that offered to help me even though it was after hours. I was so stressed out and had no clue what I was going to do because I do not have a garage or no place to park my car over night (especially cause it was raining). Again Cesar found the solution and offered to put my car in there garage and told me not to worry about it, and assured me that he would take care of it today, WHICH HE DID!! Talk about taking care of their customers?! I give them 1000 stars out 5!!! THANK YOU!!
Name: J***** F*********
Date: 2023-03-23 00:01:45
Rating: 5
Comment: Jose and his team did a great job with my tires. They checked over my car thoroughly and gave me recommendations based on what my car needs. They also have the best prices in town Thanks Evans!
Name: J*** G
Date: 2023-03-20 18:28:00
Rating: 5
Comment: Awesome dudes, great customer service. After being denied at multiple shops for an alignment due to having a leveling kit on my 2022 Ram 1500 I decided to hit up Evans Tire and they got the job done. Beats having to wait for an offroad shop to have availability. I will definitely be coming back to Evans Tire for future maintenance. Much appreciated!
Name: E******* S****
Date: 2023-03-16 03:54:07
Rating: 5
Comment: The staff are always knowledgeable and polite. We had an emergency and they came and picked up our vehicle. Jose stayed until 8 to finish the job. We recommend Evans Escondido every chance we get.
Name: N****** S******
Date: 2023-03-08 00:50:05
Rating: 5
Comment: Today I got a full set of tires & struts and Im really happy with the care & attention I rcvd. Lino went above & beyond to help me find the best option available that fit my budget & went through the whole financing process with me. In the past, I didnt have such a good customer service experience at this location so Im grateful things were different this time.
Name: B**** M*****
Date: 2023-03-07 21:04:05
Rating: 5
Comment: Store manager Jose made it a fast, easy and very good experience for having a flat repair. Would definitely recommend Evans Tire in Escondido.
Name: J*** C*******
Date: 2023-03-06 20:33:51
Rating: 5
Comment: I ordered my tires through a 3rd party and it took a little time to locate my tires. I was not prepared like I should have been. After my tires were located service was fast and friendly. They did an awesome job.
Name: F******* R********
Date: 2023-02-28 19:41:30
Rating: 2
Comment: This location used to be the best in Escondido, as far as pricing and attentive service. Now with the new manager, the service he provides to customers is rudeness, he treated me like if i was going to get tires for free. I had a torn apart tire and my truck was stranded on the highway so called ahead and had 2 tires available over the phone, when I got there the manager told me to leave the tire and even though I let him know of my emergency, he didnt care of my situation and told me to comeback when he called me. I waited an hour 15 minutes with no call back, just showed up and he said its not ready, it seemed to me he was attending other cars after mine. I went to grab my wheel and asked the worker how long and he showed me the service ticket saying Waiting for tires so I grabbed the wheel and got a fast installation and excellent service at Shortys Tires. Just like me, youre going to loose more business, if you show no respect to people and treat them with animosity!!
Name: O****** L*******
Date: 2023-02-17 00:33:42
Rating: 5
Comment: The customer service was great. Lavel the manager was very professional and friendly he actually showed me what was wrong on my car instead of trying to up sell me on things I didnt need.Jesse gave me a courtesy ride to and from my home; he was very friendly and happy to give me a ride.I really enjoyed my time today with service provided by Evans tires.All my vehicles will be coming to you now thanks!
Name: s***** m*******
Date: 2023-02-03 17:33:38
Rating: 5
Comment: This Evans and Escondido has the best crew ever. These guys give over 110% the remodel was very nice but I miss the race car couch. I always get good service here at this Evans. I have been a customer for over 20 years.
Name: A*** L*****
Date: 2023-01-18 23:08:04
Rating: 1
Comment: ******HORRIBLE CUSTOMER SERVICE*******, LaVell (Manager) talks to people like absolute TRASH!! Purchased tires through @goodyear, and this is where I was sent to for installation. been 2 days since installation and my low tire pressure light keeps coming on and off (was not on Prior to installation). We take it back there and this guy is CONSYTANTLY saying we make no money off of these tires. Repeatably over and overFirst, thats not my problem, and second, we paid $99 for an installation charge. Goodyear who I just spoke with confirmed they get the full installation charge that shows on the checkout. So, this guy is intentional lying out loud in the store or needs to be informed better from @goodyear.Bottom line, we still have a low tire pressure indication light on, and Evans Tire / LaVell could CARE LESS about it.I DO NOT recommend this place of business for any service-related matters.
Name: c*** C**
Date: 2023-01-18 19:43:08
Rating: 5
Comment: Super nice staff. Best price I found when shopping around. Honest people let me know about another issue that needs attention, but did not pressure me, just told me the truth. I will be back. Thanks Lavelle and staff
Name: O**** C**********
Date: 2022-12-31 17:31:34
Rating: 5
Comment: I recently got a nail on my BFG all terrains that I purchased from Evans tire a few years back. Without any questions, they fixed my tire during this busy holiday season. It’s the reason we always buy our tires from Evans. Great service, great prices and don’t have to go anywhere else for alignments
Name: D**** H******
Date: 2022-12-23 23:09:45
Rating: 5
Comment: They were right on time with my appointment. Put on 2 new tires and I was done efficiently and in a timely manner. Thank you everyone and happy holidays to all.
Name: T** M******
Date: 2022-12-15 05:39:03
Rating: 5
Comment: Tire repair and replacement went smoothly. Mgr was really nice and they replaced my spare back up under the bed of my truck, which is always difficult for me! Good job Evans
Name: Z***** B****
Date: 2022-12-14 02:27:23
Rating: 1
Comment: I had the worst experience here. I was called a liar. I was belittled by several employees. I was denied a look at their cameras. I was told I would be given a district managers phone number and then it didnt happen. I found several scratches on my tail gate and bumper that were not there before I came. I only wish I had known they would treat me badly before the work was done.
Name: m***** j**
Date: 2022-11-16 22:50:06
Rating: 5
Comment: Had flat on a 3 1/2 year old purchased tires, the manager very nice gentleman helped me with the repairs he was very kind and understanding, though I did pay some money it would have been a lot more if it wasn’t for his research and kindness I will always remember this experience make sure to always buy the tire protection plan
Name: V**** S********
Date: 2022-11-15 17:55:18
Rating: 5
Comment: In 2018 i got all my tires there and service is greatI returned 4 years later to get tires 2022 to get tires, control arms and ball joints. They again were very professional and thorough. The price was very reasonable for the items. Thank you Lino and Lavelle for such great service
Name: n** n*****
Date: 2022-11-12 20:37:18
Rating: 1
Comment: The 2nd popped out of a set of 4. 95% threads remaining. This store will charge more than the original price even we purchased road hazard and additional warranty.
Name: R*** C*******
Date: 2022-11-10 15:54:11
Rating: 5
Comment: This place is a great place to go for all your mechanic needs this has been my second time going. I usually go for minor services at my local dealership due to high prices. Evan tires has found a way to always keep my business and helped me save money and keep me coming back. I have put my trust in them that my car is going to function at 100% percent and that I am a happy customer in which I am. My car needed some major work done and it got done and I was able to get some excellent prices nothing compared to what I was going to pay at the dealership in which I wasnt happy about that. However, things changed once I went to Evans. With that being said I am going to continue to be a forever customer of Evans tires for all of my car needs because, I now have put my full trust in them that they will take care of me and my car and they ensure that I will get good deals not just in tires but, I like that this place is a one stop shop so for me is all about the convenience not the inconvenience. Thank you all for your hardwork in getting me back on the road safely! Your forever customer! Rose 🌹
Name: C****** P*****
Date: 2022-11-06 04:26:52
Rating: 5
Comment: Evans Tires & Services in Escondido (510 North Broadway) employees are simply the best. When I go to a car repair shop as a woman, I frequently enter with the unfortunate expectation that I will either be overcharged or treated with condescension.I would like to give two very special thanks to Labell Shepherd (front desk) and Mechanic Lopez. These two individuals not only run a tight ship but also know their stuff. I was charged less than the advertised price because it was my first time there and because of the distance that I traveled. When it comes to auto repair, and customer service skills, especially for women, this is the shop that will take care of you. Every customer walked out of their shop with a smile on their face. I will definitely return for any and all Chrysler tire needs, etc.
Name: P**** R*******
Date: 2022-10-20 20:56:35
Rating: 5
Comment: They had serviced my car previously, so when I came up with a tire going flat I drove directly to Evans. When I went to pick up my car near closing time I was more than happy to find out that there was no charge! Cant beat the service or price!
Name: m****** k******
Date: 2022-10-08 23:02:32
Rating: 5
Comment: Brought in my car for a tire rotation and decided to toss in oil change at the same time. Oil change cost a little more then the average shop but Ill pay the little extra for good customer service. Labell both times has been very professional and honest with any needed repairs. Much appreciated again
Name: H**** P****** I**
Date: 2022-10-03 23:21:26
Rating: 5
Comment: Best customer service you can ask for with a last minute order of a non stock size item. Worth the time and money. I will definitely be returning for all rotation, alignments and tires.Thank again Evans Tires (Escondido/Broadway)
Name: A****** P**********
Date: 2022-09-28 23:27:35
Rating: 5
Comment: The service and professionalism is always been great at Evans. I had my tires rotated and brakes check free of charge. The service agent stated that it would take three hours and he was correct. He also offered me a free soda. I highly recommend Evans Tires for your car service.
Name: C***** R******
Date: 2022-09-23 19:18:58
Rating: 2
Comment: Last 2 years the service was great, but this year isnt the same, two weeks ago i went to change my cv axles and do the alignment and rotation that day was fair service, i said fair because the alignment was really bad, i had to take my car once again for alignment service the next week, since 9 am(left the car) until 4:30pm I didnt receive any call from the place until i went directly to the store, what was my surprise, they hadnt worked in my car. They tested and did the alignment but i didnt get better results ( i bought the 3 years alignment service). So I had to go to another place and pay for that service.
Name: J*** C***** A******
Date: 2022-09-07 18:26:27
Rating: 1
Comment: Very unprofessional and disorganized, got there today 9/7/22 at around 9:15am I was in for an alignment and was told that they would take my truck in right away. 2 hours passed and nothing was being done to my truck, they had serviced 2 vehicles before they ramped the 3rd one on their alignment machine. Thats when I had it, and just demanded for my truck keys and literally just walked out. This is unacceptable. Taking my business somewhere else. Screw this place!!!!
Name: S**** L*****
Date: 2022-08-27 15:27:00
Rating: 5
Comment: Great service by Leno at this location. He made sure my flat tire was replaced quickly and at the best price! I will definitely be coming back to Evan’s Escondido anytime I need new tires. Thanks Leno!
Name: D** P******
Date: 2022-08-25 19:52:10
Rating: 5
Comment: Evans tires in escondido staff are extremely friendly and professional. Leanil was super friendly and helpful, he was very informative about the work being done on my car. Great prices and fast work... Thanks again guys!!
Name: R****** H*****
Date: 2022-08-22 18:29:51
Rating: 3
Comment: Had a flat went to have it changed. Told that they were booked up and it would be hours to wait. First come first serve and could not do appts at all. Zero customer service and we are repeat customers, bought tires here. Waited around, pretty empty garage bays…Went to San Marcis, the other Evans place near us, absolutely different! Great customer service, kind, helpful and despite being busy, willing to do what they could. I’ll just come to this one now! San Marcos location for the win!
Name: B**** L****
Date: 2022-08-11 22:31:39
Rating: 5
Comment: I was able to leave my car safely overnight and pick it up the next day because that was what worked best for me. The tires look amazing and I feel safe knowing Evans Tires will take care of me for any future needs like lifetime rotation and tire repairs. Not to mention they have nation wide service and if I am in trouble out on the road, I can call to get help. Did I mention that I got a great price! Thank you Evans Tires of Escondido!
Name: J****** L**** M*******
Date: 2022-07-21 05:08:18
Rating: 1
Comment: DO NOT GET A BRAKE SERVICE IN THIS SHOP!!!I went to this place to get my break pads replaced because a friend of mine recommended, worst mistake!They took about 7 hrs to do the job ( I understand) but when done they called me and said my car was ready.I drove it for a couple of days and could hear a noise, took it to the dealership and had it inspected next thing I know that told me my brakes were put in incorrectly, went back to Evans to speak to the manager and said theyll take a look a fix it. Supposedly they did it.My car gotten worse and I need to get this fixed ASAP!
Name: M****** A
Date: 2022-06-01 23:05:13
Rating: 5
Comment: This was my first time at Evans and absolutely loved my experience here today. Evans tire staff was friendly and worked fast. Prices were great for four tires for my Jeep. I definitely recommend Evans for tires! Cannot comment too much on other services but I’ll be back in the future!Thanks Evans!
Name: I*** B****
Date: 2022-04-11 15:28:16
Rating: 5
Comment: I went in for an oil change and found out my oil plug was loose. The service tech called me to communicate their observation before any work was done on my vehicle. They called me a second time to recommend a couple additional services and were finished with my car in a super timely manner (i went in on a Saturday btw). Ill definitely be back!
Name: R****** G*******
Date: 2022-04-06 21:50:58
Rating: 4
Comment: I received very good service. 2 new tires on the front end and alignment. Total time I was there was about 90 minutes. Good service and product, but 20% more expensive than I had hoped
Name: U***** P*****
Date: 2022-01-26 04:44:37
Rating: 5
Comment: Rarely does one enjoy having to take a vehicle in for any type of service. Imagine my surprise when I took it in to Evans for 4 new tires and I was actually pleased. These guys ROCK. Appointment was made and when I arrived they got right on it. Great service, excellent professionalism, and they were fast. Everything pricewise was explained upfront, no unexpected charges. Best part are the prices and the buy 4 get two free deal. Man, you just cant beat that. Should have taken my truck there a few months ago instead of down the street. Live and learn. They installed 4 new tires on my work car in roughly 30-40 minutes and they did an excellent job. Thanks guys, see you in 60,000 miles.Update: January 2020.After my previous experience here at Evans why would I go anywhere else. Actually went in on a Monday. Took my Accord in for tires but the ones I wanted werent in stock. They promised them by Tuesday afternoon and they delivered. Took my car in and was driving away a happy camper 45 minutes later. The techs even inspected my car and pointed out a couple of things that would need attention soon. Didnt try to sell me other services just being thorough and professional. Cant say enough about these guys. Why would anyone go anywhere else? Next time you need tires or service youve gotta check these guys out. Youll be glad you did.
Name: J**** G*****
Date: 2021-12-31 14:16:35
Rating: 3
Comment: Took my 22’ Tacoma in for a slight problem with the alignment. After 4 hours and several test drives, the tech was unable to solve the issue. Besides botching the job, he also screwed the steering wheel up. Gave it back with the same problem and a crooked steering wheel. Demanded my money back and got it. Was told it was something other than the alignment.Frustrated, I took the truck back to the dealership. 1.5 hours in the hands of a technician who knew what they were doing and the truck drives as a new truck should, perfectly. I really hate when businesses try to make excuses for their employees incompetence. I would not recommend this place for an alignment on any vehicle. Gave 3 stars for effort. Deducted two for wasting 4 hours of my time.
Name: T** M*****
Date: 2021-12-21 23:25:19
Rating: 5
Comment: Service Advisor was helpful in selecting the best tires for my driving pattern. I just went back to have them replace my rear tires. They beat the price from Firestone for the exact same tires by 10%.
Name: T* M**
Date: 2021-12-14 03:55:15
Rating: 5
Comment: Evans tire did a great job getting us back on the road. The tires I needed were not common sizes, the staff went out of their way to acquire them and get them installed quickly. Very good customer service, very professional service.
Name: P*** P****
Date: 2021-12-11 22:53:18
Rating: 5
Comment: My experience with the Escondido Evans Tires store was very pleasant. I was helped right away and was given a good deal with the tire promotion. They took care of my car in a very timely manner. I would highly recommend this store.
Name: L** C********
Date: 2021-11-27 19:44:36
Rating: 5
Comment: They we quick and efficient answered my questions and had it done as promised. The lobby was clean big plus they had the Michigan vs Ohio game to entertain me while I waited. Will definitely return and recommend their business to anyone whom needs tires for their vehicles. Plus their prices cant be beat either!
Name: D**** L********
Date: 2021-11-05 20:58:56
Rating: 3
Comment: Very courteous and friendly. They got three stars because it seems they over booked. I think due to having an appt I shouldn’t have needed to leave my car there for my tire installation. It shouldn’t have taken more than an hour, but they couldn’t get to it for more than an hour after my appt so it was 2 1-2 hours total. I have come there for several years and have always been satisfied before.
Name: L**** V******
Date: 2021-10-19 19:03:04
Rating: 1
Comment: We had a great experience at Evans Tire & Service Center. Grab was very friendly and helpful. He made our experience great and the people who worked on our car did a great job. We will come back to the Evans in Escondido again.
Name: C**** T***
Date: 2021-09-30 01:43:12
Rating: 5
Comment: Excellent customer service and great prices. Evans Tire in Escondido is a great place for tires and other work. Kevin and Jeff helped me with my old work truck that has 250,000 miles on it and they never tried to up sell me and they were so very honest. I will continue to do business with them all the time.
Name: P**** M
Date: 2021-09-28 15:32:53
Rating: 5
Comment: We liked working with Dennis and Jeff the managers. They are great guys to work with and take good care of you! My boys and I have been taking all our vehicles to them for oved 10 yrs and hopefully another 10!
Name: A***** M*******
Date: 2021-09-04 20:40:44
Rating: 5
Comment: I love coming to evens any time I need tires or where related services or repairs. My whole family comes here. I live the great prices and financing, the top notch work and the awesome and friendly customer service. I won’t go anywhere else but Evans. Trust the best! Thanks again guys!!!
Name: S**** S*******
Date: 2021-08-26 23:02:08
Rating: 5
Comment: I have been going to Evans Tire for 27 years, ever since I got my license. They have never disappointed me with the multiple vehicles that I have put tires on and alignments through their company. Today, I brought them two tires to mount on my G37X, I was in and out in less than an hour. The guys that were working that day, including the mechanics in the bay, were all extremely friendly and I had a lot of fun talking with them. I was even given valuable information about directional and non-directional tires from the mechanic as well as the manager who shared some literature with me which increased my knowledge. I have trusted them with everything from my Honda Prelude, all the way up to my Porsche Speedster. They were the first call when I needed service, and they were the only call. They made my day better, thanks Evans Tire! I thoroughly appreciate your professionalism through this experience. I will call on you again when the miles have been traveled. Shane Sandberg
Name: S*** S***
Date: 2021-08-10 01:31:35
Rating: 1
Comment: I bought 4 tires from them and keep having problem with them. First time all 4 valves needed to changes. they changes them. The second time i went to fix a flat tire. I employee told me that i have to wait 4 hours. I took my car and came back after one week (a Monday) and the same guy told me that i have to wait 3 hours. I told him, i will leave the wheel with the tire and come back later to get it. He refuse that and he said that he has no body to remove the wheel and i cannot do it my self on their lot. I went to another parking lot, and change and removed the wheel. When i come back to give him the weal he refuse again to take the wheel and fix the tire. all 4 tires still under guarantee. I will reach to his manager and complain.
Name: R****** L****
Date: 2021-07-29 00:17:00
Rating: 5
Comment: I called like 10 tire shops in Escondido and Evans Tire and Service centers had the best prices. The staff is very helpful. Also very kind and didnt try to upsell me or gouge me me for more money. I appreciate their honesty and they were pretty quick. Couldnt find a better place value-wise and price-wise. Thank you Evan tires
Name: C****** P********
Date: 2021-07-24 01:51:49
Rating: 5
Comment: Ive used Evans now for all three of my vehicles. They are always on time and do a great job. The friendly staff make you feel like your car is being cared for as if it were their own.
Name: S**** L***
Date: 2021-06-08 18:57:59
Rating: 5
Comment: The service was prompt and helpful. The manager gave us a good tip on the tires that actually saved us $$! Alignment and 4 tires installed within 2 hours of walking in, and we saved about $200-250 from the other competition. Warranty, rotations and free flat fixing included. I’ll be back when I need tires again.
Name: R**** H***
Date: 2021-06-05 20:52:48
Rating: 5
Comment: I took my car to be serviced the day prior to a long road trip only to find out I needed new tires. Called up Evans that evening. They recommended a good replacement (that had excellent reviews on Tire Rack) at a very reasonable price and I placed the order. The next morning they called and said my tires were in and ready for install. Dropped my car off and two hours later it was ready, aligned and everything. I couldnt be happier with the service I received. The tires have noticeably less road noise and a smoother ride, as the reviews stated. I am very happy with their recomedation. I will definitely be back for my free rotations and alignment checks. Thanks guys!!!
Name: A**** O******
Date: 2021-06-05 01:37:33
Rating: 3
Comment: They were able to order my tires quickly and service was quick, especially towards the end of the day when I was able to bring in my truck. I was a little disappointed in them not wanting to align the truck, saying that the rack was only rated for 10k lbs, and that my truck was at that, which is its actually its gcvw when hauling, unladen its approximately 8100lbs, which I know after it got weighed when I bought it a month prior. Also, the gentleman who moved it did not seem to be used to diesels and started it before the glow plugs shut off, and pulled the electric folding mirror out after the truck was out. I’m not too upset, but would appreciate it if the employees were a little more aware of the cars they work on for a living operate.
Name: A* N*******
Date: 2021-04-29 19:25:51
Rating: 5
Comment: I have been using Evans tires since 2012. As always they have come through with great service and deals. I recently bought tires and was told there were several issues to keep an eye on. They could easily have told me that immediate action was needed. Instead I was given a time line to be aware of.Also all the employees are friendly and attentive.Top notch all the way!
Name: J**** C**
Date: 2021-04-20 21:06:37
Rating: 5
Comment: Kevin & David were more than helpful when it came to getting my tires and alignment done on my car. I appreciated the fact they treated me with respect and didn’t try to upsale me for being a female. If you need a great deal on quality tires, go see Kevin & David. :)I had another great experience at Evans tires that I must write about. I had a flat tire on the road and managed to make it to Evans tires. Lavelle assisted me with my car, thank God cause I was freaking out. I had a warranty from buying my tires their last year so they repaired my flat and cleaned my tire sensor so I didn’t have to buy a new one. They saved me lots of money. Thank God for Evans tires saving the day for me. Extremely satisfied customer! :)
Name: A****** F*****
Date: 2021-03-31 23:47:37
Rating: 4
Comment: Great people work here. Good prices, great value. I would give you 5 stars but I gave you 4 because of the long wait. Three hours for an oil change. Way too long but I guess its because you guys are that good, youre always busy. It was still worth the wait.
Name: C**** P***
Date: 2021-03-19 11:32:03
Rating: 5
Comment: Very professional, helpful, courteous, reliable, accommodating. Recommendations for tires and service (without being pushy) were knowledgeable and customer oriented. I was so satisfied with the service I received, I made an appointment for my husbands car the next day (also needed tires). I would highly recommend!Exceptional customer service and well trained personnel.
Name: K** M
Date: 2021-02-18 07:34:33
Rating: 5
Comment: This place is great!!!I needed four new tires and a front end alignment. I called around for estimates at 6 or 7 tire stores in Escondido, and Evans beat one place by $50 and everyone else by more than $100.I was happy with that plus the friendly crew there were a bunch of chocolate brownie loving guys that got my car all fixed up in under an hour.Very Pleased
Name: t****************
Date: 2021-02-05 23:49:05
Rating: 3
Comment: I was told that the wait time would be a few hours, which was not a big deal. But 4 hours had passed, at which I called the shop to ask about the status of my vehicle. I was told that my vehicle was done, but it is my understanding that the shop should have called me when my car was ready be picked up, and not the other way around. Who knows how much time would have passed before I received a status call.
Name: T** B***
Date: 2021-01-26 02:39:06
Rating: 4
Comment: I stopped in on Friday, they didnt have the tires I needed in stock, but they were there on Monday. Installation was okay 2 of my studs got snapped, off no fault of Evans Tire, and I had the wrong lug nuts. But other than that everything went smooth.
Name: T***** T******
Date: 2021-01-16 17:19:18
Rating: 5
Comment: I was in-and-out in a little over an hour. I have had 3 cars maintained by discount tire but I have found a new home. The counter guys were top notch and very service oriented. They offer nitrogen and in our weather conditions its the perfect match
Name: A*** P****
Date: 2021-01-16 06:17:20
Rating: 3
Comment: Third try to get tires I bought there rotated. They always had over a two hour wait and I’m not able to drop it off and have someone pick me up. So this time I waited. It wasn’t two hours but close. The reps were friendly and professional but they came up before the car was done and said there was some edge wear, no big deal, but I should have the alignment check which was supposed to be part of the original purchase at the time of sale. It was not done and he said I could pay $89 for it. Ummmm...? No. That’s a quarter of the price for the tires. I’ll just keep rotating them and if they wear out I can be sure to find one of the plethora of other shops that will do what they say. I’ll just remember to be smarter when I go to check out and pay. This was my first rotation on these tires.
Name: S**** B******
Date: 2020-12-02 00:19:26
Rating: 1
Comment: I had a horrible experience with Evans tires in Escondido. The front counter employee Jeff, was rude and condescending. I brought one our company vehicles in for tires and wouldn’t except a credit card over the phone, only by text message. Sending a credit card via text is a bad idea anyways. I told Jeff that we can’t do that and he threatened to stop the work. I told him I would pay out of pocket and get reimbursed I guess. Jeff was extremely rude to me as well as others he talked to on the phone. 2 weeks prior renegotiated or deal for them to do our fleet. Evans tire in Escondido lost our business: They need someone else working up front with customer service skills. By the way, I had to chose a star so I can send this post, should be zero
Name: D**** P******
Date: 2020-11-22 01:38:13
Rating: 5
Comment: Friendly. Accommodating. Enthusiastic. The gentleman who quoted me the price on the phone I believe his name was Dickie was professional funny and Really knows his stuff. Also he didn’t give me the runaround he explained to me the pricing how it all worked I will go to Evans tires again. Oh and the staff at the shop was very nice and accommodating
Name: D*** D*****
Date: 2020-11-12 16:05:11
Rating: 5
Comment: Beyond easy done within two hours even with a walk in. Had a nail in my tire and this location was able to get me incredible pricing all in a hurry. Couldn’t be happier with the pricing, as well as the customer service! Highly recommend, the included free services you get are worth it alone!
Name: M*** S******
Date: 2020-09-19 23:58:33
Rating: 5
Comment: Evans has been great to work with. I got a set of tires that had an issue about a year later (very little driving) and they stood behind their sale. Took care of the problem, made sure warranty was calculated properly and got it done in no time.Great staff, clean store, easy to deal with...what else could you want?
Name: P**** C******
Date: 2020-09-15 21:55:24
Rating: 5
Comment: I went in for an oil change and tire rotation without an appointment. While there, they found I needed rear brakes, which I suspected. I was out of there in about 2 hours. Kevin was very nice, and they all adhered to the pandemic protocols. Highly recommend them!
Name: M*** P****
Date: 2020-09-09 20:40:45
Rating: 5
Comment: I woke up this morning to a flat tire. Fortunately, Evans tires in Escondido is walking distance and was able to take care of it in record time. They also noticed I had some overdue maintenance. They were not pushy, they offered a quote and made sure safety was addressed. I truly appreciate it, by the way, I was very overdue for my alignment. It was not an up sell. Kevin and Jeff were great ! I will continue to get my maintenance and referral this location
Name: S*** H********
Date: 2020-09-03 16:55:56
Rating: 5
Comment: At first, I was very disappointed that I didn’t get to speak directly to Evan. But, his staff quickly proved that they were knowledgeable and friendly.I never thought I would buy tires anywhere other than Discount Tire, but this is probably my 6th tire purchase at Evans and I gotta say, they rock. The buy 2 get 4 deals are killer. And the fact that they can do alignments and TPMS replacement all in one place saves a lot of back and forth. Yes, I usually end up at Evans for alignment anyway, so might as well support with the tire purchase.They’ve been great!
Name: J*** G****
Date: 2020-06-10 00:13:07
Rating: 5
Comment: They were very busy for a Saturday, I arrived at 7:30 am, official open time, and there was already a line of five vehicle owners ahead of me! Regardless, their customer service for each one ahead of me, and for me, was very impressive!! I will be taking my business to them, and will be recommending to anyone that needs their services.
Name: C**** A****
Date: 2020-03-10 16:22:04
Rating: 5
Comment: Kevin, at Evan’s Tire, provided friendly service. I liked his demeanor and attitude. He was personable and called me to explain what repairs were needed on my car. He was honest and kind and genuine. After my recent experience there getting new tires (their quote was lower than elsewhere) and service on my car, I don’t feel the need to have my car serviced anywhere else.
Name: A*** S******
Date: 2020-02-29 22:37:02
Rating: 5
Comment: Ive had a terrific few experiences with these guys, even though its frustrating sometime dealing with car repairs they make everything simple and are very honest. Ive had tires, brakes, oil changes and other repairs here and Im convinced that if I need a repair that Evans can do in the future I wont go else where. Dennis and Jeff helped me out a few times and even helped find me additional savings, highly recommended this place!
Name: A****** M******
Date: 2020-02-07 03:04:06
Rating: 5
Comment: We love Evans. Every time we go they take good care of us. I took our our Toyota Corolla in because a tire had a leak. They were able to patch it up free of charge and send me on my way fast. We are so happy with the service we receive that I wouldnt think about taking our cars anywhere else. Thank you guys... Youre the best!
Name: E J R
Date: 2019-12-05 20:01:21
Rating: 4
Comment: Decent customer service and work. I wasnt able to get the tires that i saw online that were under $90 dollars so I ended buying the ones that they had available for my car but they were about $15 dollars more. If you are looking for cheap tires and looking online just like i did your best bet is to call them first and let them tell you what they have available before you go there. I tried Evans tires because i thought they would have more tires available since they are almost next door to Discount Tire and Discount Tire Showed in their website that they didnt had a lot of tires available and I needed to wait 1 to 2 days for them to get them. Overall i am satisfied because i didnt had to wait 2 hours to get my tires like I usually do in the other place.
Name: l*** s*****
Date: 2019-09-22 02:10:24
Rating: 5
Comment: Evans tires is my go to.. They are always much lower in cost then any competitor. They always check eveything on the car thoroughly and never just add things on if not needed. Very honest and always provide great customer service. Never a long wait either with an appointment time..
Name: P****** C******
Date: 2019-06-29 16:52:52
Rating: 3
Comment: Friendly service and good prices, but that all that is good here. Had an 11:00AM appointment to purchase 4 tires. Was told on phone it would 90 minutes or lessWhen I got there I was told 2 hours. By the time I left it had been 3 hours and 20 minutes. Unbelievable that it takes that long for 4 tires when you have an appointment. Worse than going to the Doctor or Dentist.
Name: #************** #****************
Date: 2019-06-05 16:41:24
Rating: 5
Comment: First I was taken care of over the phone by Lou. He handled it so smoothly I was impressed. He didnt try to up-sell me and provided detailed information on the tires he sold. When I arrived at the shop I was served immediately (since discount tire was only a building away I walked over to see if they could give me a better quote but the line was to the door so I left). The lobby was comfortable and the wait reasonable. Very good business practice at Evans. After I finished getting tires Lou called back to make sure everything went well! Now thats customer service!
Name: L**** W*****
Date: 2019-05-25 20:55:21
Rating: 1
Comment: I called in the morning asking for some tires and they told me they would order them and should be available about 1:00pm and to stop by. They took my information and I thought I was set appointment wise to get my tires done at that time. I showed up at the time they said and was told that it would be a 3 hour wait and it is on a first come first serve basis even though I called ahead for my request. Guess I should have clarified I was setting an appointment. I am so frustrated with the service I wont be going here. I heard great things about Evans and I was hoping to get a good experience . I guess I will stick with Discount where I know they will work with me and mean what they say.
Name: D***** J*******
Date: 2019-02-01 20:10:48
Rating: 2
Comment: Two stars for them trying to make it right but Im very frustrated. We came from Oceanside to get all new tires on our truck and they charged us for valve stem kit. We left and the next day found out they did not do the valve stem that we were charged for. Had to come all the way back to have it done. They did offer oil change and nitrogen in tires for free which is very much appreciated but its my birthday and I had to be here again for 45 minutes to have something done that should of been done the 1st time I came. But the guy helping us Jeff was very nice. Not his fault but had to deal with me being upset. I hope the guys that didnt do it correctly the first time get spoken to. This is not okay.
Name: F**** S******
Date: 2018-07-01 16:18:47
Rating: 5
Comment: I saw an ad on TV buy 2 tires get 2 free so I went there and they were super busy but theyve got me in and and I got more than what I asked for and plus the they had a rebate from them and the tire company and I got a front end alignment and they knocked off $30 off that. The staff were really good to me, they appreciate their customers and I appreciate all they did for me so. Ive gone there before and got great deals and again they treated their customers with respect and courtesy God bless the Evans Tire and their employees. And theres George Burgers just down a half a block you can get food there while youre waiting.
Name: C**** R***
Date: 2015-03-06 00:05:48
Rating: 1
Comment: Ive been coming here for 8 years now but never again. They ordered some tires for me and told me they would be ready by Wednesday. I called Tuesday and was told they had come in early and to come on in. So I drove in, waited almost 2.5 hours, and then was told they didnt have the tires. I live 40 min from here but have kept coming because I was a loyal customer. I asked them to install the next level up and match the price but they refused. I have spent a lot of money with Evans and would expect them to take care of me a little better. Including drive time, I wasted 4 hours and they werent willing to do anything to resolve my issue. They basically blamed me for coming in early stating the tires were there for another customer. I understand mistakes happen, but own up to them and take a small loss to keep a customer. I emailed them on their website with details of my experience where it states they will respond within 24 hours. Its been 3 days now and still no call which is why Ive decided to leave this review. I went to Discount Tire today and got the same exact tires installed for $7 less in 15 minutes.
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Name: B**** G******
Date: 2024-06-29 18:41:25
Rating: 1
Comment: Waited 3 hours for oil change. Staff could not understand how to remove maintenance needed warning. Took an additional 1 hour to figure out the maintenance clear code for Prius is different than non plug in model. Com on now!