EVEREVE - Birmingham in Birmingham

Review №1

2019-10-03

The service was amazing! Staff was very friendly, and Anna was wonderful. She helped me pick out a lot of super cute clothes to try on. I really like that they had all the way to an XL in sizes! Unfortunately Im very tall and curvy so nothing was as long as Id hoped. The price was fairly reasonable for a boutique, they even had a clearance rack full of goodies. I ended up purchasing a necklace and Im really happy with it but when I went into a different store today I found very similar jewelry for much less, but that wasnt a boutique as much as a very popular large store in many malls Nationwide. You definitely cant find service the same quality as you would at this place! So if you have money burning a hole in your wallet, turn flower child and get yourself a faux fur jacket. You wont regret it.

Review №2

2022-02-20

Julia (Julia w.) was one of the best reps I’ve come across in downtown Birmingham. My friend and I walked in a few minutes before close and I even heard her helping another guest reassuring her to not worry about rushing. She was fun, she was absolutely helpful, and also informative of the brands. I will recommend this spot bc of her and will be back Bc of her. Thank you for your help, Julia!!! I love my new jeans!

Review №3

2021-12-22

Normally places geared towards younger trendy demographic groups dont have stuff for older ladies, but not this place. I needed a warm turtle neck in winter white. Only place I found one that also fit perfectly which is not easy due to my very short torso. Pricey but classic enough to be wore for years. Good service.

Review №4

2020-12-15

Worst customer service I’ve ever experienced. If I could give no stars, I would. Took the girl a solid minute to even notice I was there because she was to busy playing on her phone. I’ve also never had a problem when customer service told me I could do something until today when I was told ‘I don’t know what customer service can do for you, but I can’t do anything anything for you’. Even showed her the email from customer service and that still wasn’t good enough. She just kept telling me that my item was too old. Didn’t know something I bought a little bit over a month ago was too old. If you actually want to have a good shopping experience and not be treated like you’re below someone, go to the Partridge Creek location. You’ll have a much better experience there.

Review №5

2020-02-22

I fell in love with Evereve this year after a dramatic weight loss. Nearly half of my wardrobe is from this company. With that said, I will never step foot into the Birmingham store again. I had shopped there on numerous occasions. I had a quality issue with one of the tops I purchased. It came apart after one wear. The sales staff was horrible to me. They gave me such a hard time because it was past the 30 day policy. Mind you it was 37 days and it was a defect issue. I was asked to come back since they couldn’t find the transaction ( I had the receipt ) and I was given nothing but attitude by more than one sales person. They kept reminding me that it was over the 30 days and let me know they were doing me a favor. They were trying to force me to pick something else out right then and there and when I said I didn’t have time cause I had to get my daughter at school they were extremely nasty to me. I was also asked why I didn’t return it to the Novi store where it was originally purchased. Seriously??? I called corporate immediately to report this and they apologized and had the store send me a coupon. The Novi store is wonderful. The Rochester Hills store is wonderful. I will never give the Birmingham store my business again.

Review №6

2018-01-28

Usually a great experience. Nice selection with creative designs, attention to detail, great quality. Today, not so much. The usual pleasant customer service was sub par. And the sales person botched the transaction. Hopefully this was a one time thing, and not the start of a trend

Review №7

2018-02-06

Customer service was outstanding as was the selection of new and sale items. Working with a stylist (I use Nicole) makes shopping so much more fun and easy.

Review №8

2021-01-15

I usually stop into this location 3-4 times per month. I was extremely disappointed tonight as I planned to stop in after we had dinner. I came at 7:30 and it was closed. You were supposed to be open until 8. Very disappointing.