Extra Space Storage
Address: 750 S Sanderson Ave, Hemet, CA 92545, United States
Phone: +1 951-652-2222
Services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Crowd: LGBTQ+ friendly,
Payments: Credit cards, Debit cards, NFC mobile payments, Credit cards,
Phone: +1 951-652-2222
Services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Crowd: LGBTQ+ friendly,
Payments: Credit cards, Debit cards, NFC mobile payments, Credit cards,
Category: Self-storage facility, Automobile storage facility, Boat storage facility, Moving and storage service, Moving supply store, Records storage facility, RV storage facility, Storage facility
Rating: 4.9
Site: https://extraspace.com/storage/facilities/us/california/hemet/501549/?cid=org::maps
Worktime:
Rating: 4.9
Site: https://extraspace.com/storage/facilities/us/california/hemet/501549/?cid=org::maps
Worktime:
Day | Time |
---|---|
Monday | 9:30 AM–6 PM |
Tuesday | 9:30 AM–6 PM |
Wednesday | 9:30 AM–6 PM |
Thursday | 9:30 AM–6 PM |
Friday | 9:30 AM–6 PM |
Saturday | 9 AM–5:30 PM |
Sunday | Closed |
Name: D**** F****
Date: 2024-06-18 22:08:07
Rating: 5
Comment: The entire staff has always been so helpful and kind.Any questions I had were always sufficiently answered with a positive attitude and helpful intent 🙂👍
Name: J** C*****
Date: 2024-06-15 23:10:05
Rating: 5
Comment: Got the best service, Richelle and Yolanda are THE BEST!!!
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Name: J*** B
Date: 2024-06-14 17:16:05
Rating: 5
Comment: Great customer service
Name: b******* l***
Date: 2024-06-11 21:03:50
Rating: 5
Comment: I recommend extra space storage Rochelle store manager shes great shes a sweetheart she will go above and beyond to help you out in anyway I will highly recommend I never had an issue at the storage place hes always been a pleasure and its always clean
Name: A****** L***
Date: 2024-06-11 21:03:17
Rating: 5
Comment: The whole time that we were there they were very lovely and kind I would definitely go back with them if I need storage again I recommend it 100% service was great kind and they always put a smile on my face and my down days I recommend it 100%
Name: B** S****
Date: 2024-06-08 20:52:46
Rating: 5
Comment: Absolutely awesome amazing service!! I recommend to anyone in hemet ca !!♥️
Name: D******** L***
Date: 2024-06-03 20:42:48
Rating: 5
Comment: Very kind and informative. Their customer service is absolute.
Name: J***** H******
Date: 2024-05-30 18:59:05
Rating: 5
Comment: Yolanda was very professional and nice. She helped me mov le in the same day! Thank you
Name: S** N*******
Date: 2024-05-29 21:22:13
Rating: 5
Comment: Great place. Very understanding and totally work you. Best in town
Name: M****** V******
Date: 2024-05-25 21:39:06
Rating: 5
Comment: Great customer service!
Name: F*** K***
Date: 2024-05-24 21:56:56
Rating: 5
Comment: Great staff, nice place on Sanderson.
Name: E*** B******
Date: 2024-05-24 01:33:23
Rating: 5
Comment: Very attentive movers. Very diligent . Fast reliable
Name: S***** M******
Date: 2024-05-18 22:38:15
Rating: 5
Comment: It was amazing being part of this place loved it will come back if needed.
Name: D** G****
Date: 2024-05-16 03:01:55
Rating: 5
Comment: Very clean place. Michelle was very professional and thorough
Name: D****** O***
Date: 2024-05-14 15:50:09
Rating: 5
Comment: Richelle was super nice and very helpful!!!!
Name: A***** T*****
Date: 2024-05-10 20:06:40
Rating: 5
Comment: Had a great experience everyone was kind and me bob was a great help and had a fare price
Name: J***** P******
Date: 2024-05-10 19:39:24
Rating: 5
Comment: Great customer service skills and polite
Name: J******* L*****
Date: 2024-05-06 23:59:37
Rating: 5
Comment: Richelle is an excellent employee and I highly recommend her for her exceptional service and dedication to customer service!! We are looking forward to working with her. 😃
Name: D** K***
Date: 2024-05-05 00:43:12
Rating: 5
Comment: The people here is great. Great with customers. They take care of their customers first and patience with great attitude. Michelle is a great person. I wouldnt go anywhere else.
Name: D****** W******
Date: 2024-05-04 21:06:09
Rating: 5
Comment: Staff was very friendly and easy to talk to they made the experience very pleasant and easy. I would definitely recommend this location for your storage needs.
Name: L**** G******
Date: 2024-05-03 19:40:49
Rating: 5
Comment: Very nice, people well respected
Name: V***** C*******
Date: 2024-04-30 19:10:51
Rating: 5
Comment: Staff are friendly and very nice. Price is cheaper compare to others.
Name: D****** G*******
Date: 2024-04-25 18:14:33
Rating: 5
Comment: Yolanda was a very helpful person, I recommend her as a very good customer service.
Name: D****
Date: 2024-04-18 19:30:13
Rating: 5
Comment: Excellent customer service. If theres was 10 star rating, I would give 10 stars.
Name: J*
Date: 2024-03-23 22:05:02
Rating: 5
Comment: Friendly staff, great service 🧏♂️
Name: C***** H********
Date: 2024-03-23 18:33:29
Rating: 5
Comment: They are so helpful and very kind!
Name: L****** T**
Date: 2024-03-10 23:39:29
Rating: 5
Comment: Absolutely the best customer service. Highly recommend!
Name: R**** H*****
Date: 2024-03-08 21:31:21
Rating: 5
Comment: Nothing but the best service. Thank you.
Name: D** T***
Date: 2024-03-01 20:03:18
Rating: 5
Comment: Great Manager and great storage, very clean!
Name: R*****
Date: 2024-02-21 22:15:17
Rating: 5
Comment: More than enough room, clean, feel like my belongings are safe here
Name: R***** P*****
Date: 2024-02-14 20:31:29
Rating: 5
Comment: Richelle was very informative and friendly. Thanks for making it easy!
Name: G L***
Date: 2024-02-14 00:02:47
Rating: 5
Comment: Richelle was very pleasant. :)
Name: G**** C*****
Date: 2024-02-13 23:26:14
Rating: 5
Comment: Great service they are there to help people
Name: J****** C
Date: 2024-02-03 18:12:08
Rating: 5
Comment: Great experience very friendly and was in and out! Would highly recommend
Name: V**** C*******
Date: 2024-01-31 03:31:49
Rating: 5
Comment: Always so friendly and the staff .makes the rental process super simple.
Name: J*** C******
Date: 2024-01-31 00:15:06
Rating: 5
Comment: Efficient and Secure Extra Storage SolutionI recently utilized the extra storage services provided by Extra Storage on South Sanderson. I must say, it was a seamless and satisfying experience. From the moment I contacted them, the staff was incredibly helpful and attentive to my storage needs.The facility itself was clean, well-maintained, and secure, providing me with peace of mind knowing that my belongings were in good hands. The process of renting a storage unit was straightforward, and the staff guided me through every step, ensuring that I selected the right size unit for my requirements.Moreover, accessing my stored items was always convenient, with flexible access hours that fit my schedule perfectly. The facilitys state-of-the-art security measures, including surveillance cameras and access control systems, further reinforced my confidence in the safety of my belongings.Overall, I highly recommend Extra Storage on S Sanderson for anyone in need of extra storage space. Their professionalism, efficiency, and commitment to customer satisfaction make them stand out in the industry. I will certainly be using their services again in the future.
Name: H**** P*****
Date: 2024-01-23 19:07:47
Rating: 5
Comment: Richelle & Yolanda have really great customer service, They are so helpful and nice people.
Name: l*** w******
Date: 2024-01-17 11:56:03
Rating: 5
Comment: DESERVES 10 STARS! Richelle and Yolanda truly go the extra mile to help you get the best deal on the best unit for your needs.The facility is secure and CLEAN! I thought it was a new facility but its been there for years. Amazing service and great units. Cant be beat for service, security, and price.
Name: I*** R******
Date: 2024-01-16 23:28:02
Rating: 5
Comment: Very helpful and fast service. Great team Yolanda and Rochel.
Name: S*** F***
Date: 2023-12-20 01:25:23
Rating: 5
Comment: Thank you Yolanda and Richelle. You are all professional and friendly.
Name: N**** J****
Date: 2023-12-16 23:10:45
Rating: 5
Comment: Extremely helpful store manager Yolanda. Made setting up and renting a unit incredibly easy and quickly! A+ customer service!
Name: V****** A*****
Date: 2023-12-12 18:23:55
Rating: 5
Comment: Exceptional Service from Richelle Harding at Extra Space StorageI recently had the pleasure of working with Richelle at Extra Space Storage, and I cannot express enough how grateful I am for her exceptional service. I found myself in the midst of a long-distance move from another state to California, and Richelle went above and beyond to make the storage process smooth and stress-free.From the moment I contacted Extra Space Storage, Richelles kindness and politeness were immediately evident. She demonstrated a genuine commitment to customer satisfaction and took the time to understand my specific needs. Despite the challenges of coordinating a move from a distance, Richelle remained patient and worked tirelessly to ensure everything was in order.Richelles professionalism and willingness to assist with any questions or concerns were truly commendable. She provided clear and detailed information about the storage options available, helping me make informed decisions that suited my requirements and budget.What sets Richelle apart is her dedication to customer service. She not only facilitated the paperwork efficiently but also offered valuable insights and advice to make the storage experience as seamless as possible. Her friendly demeanor and proactive approach made me feel confident and supported throughout the entire process.In conclusion, my experience with Richelle at Extra Space Storage was outstanding. I highly recommend this facility, thanks to the exceptional service provided by Richelle. Her commitment to customer satisfaction and willingness to go the extra mile truly sets Extra Space Storage apart. If youre in need of storage solutions with a personal touch, look no further than Extra Space Storage, and be sure to ask for Richelle!Satisfied customer, V.A.
Name: L**** B****
Date: 2023-12-01 03:50:50
Rating: 5
Comment: Very friendly employees and very helpful.They are there to help with whatever you need. Love this place if you need extra storage space I recommend them!!!
Name: M****** W*******
Date: 2023-11-29 02:05:33
Rating: 5
Comment: The staff were friendly and the facility is clean. Definitely recommend 😄
Name: G G*
Date: 2023-10-30 16:35:59
Rating: 5
Comment: Yolanda and all the staff go above and beyond to help with accommodations. Love this place. Clean and great security!
Name: S**** j******
Date: 2023-10-22 04:11:30
Rating: 5
Comment: Facility clean staff extremely helpful. Highly recommend this facility.
Name: F**** F*****
Date: 2023-10-18 19:39:39
Rating: 5
Comment: This place is very clean and Richelle and Yolanda are very nice and easy to work with.
Name: B***** M*****
Date: 2023-10-16 18:11:57
Rating: 5
Comment: It was great, the staff was very friendly and informative. We were treated like family, and I am truly a fan of Extra Space Storage.
Name: J***
Date: 2023-10-03 07:39:29
Rating: 4
Comment: Could have better security and warning before the gate is completely locked. I understand it’s on a schedule but having a security guard even when it’s closed and open would be great especially in this town.
Name: p*** m******
Date: 2023-10-01 17:03:15
Rating: 5
Comment: If you are looking to rent a storage unit in Hemet, I highly recommend talking to Richelle and Yolanda for assistance. Very helpful and patience with my storage needs.
Name: C***** L*** V******
Date: 2023-09-24 16:11:39
Rating: 5
Comment: The price is very reasonable. The facility is clean. The staff is awesome and very helpful. I highly recommend renting a storage from this facility. Your property will be safe and they will take good care of you.
Name: A***** H*****
Date: 2023-09-23 01:23:17
Rating: 5
Comment: I cant tell you how grateful I am to have found a storage facility, that is not only close to my needs but has a staff that is so polite and helpful to myself and my family. The facility is clean and always has someone their to assist with your needs. Thank you ExtraSpace.
Name: C***** C******
Date: 2023-09-08 16:58:22
Rating: 5
Comment: They are very respectful very sweet very kind and they go above and beyond to make the customer happy I am specifying a specific person that has went above and beyond to represent this business of the storage extra space storage Rochelle she is very polite very kind very cooperative she makes the person feel very important thats what I expect as a customer we need more people like her in the business Im very much appreciated
Name: F******* F******
Date: 2023-08-29 18:57:32
Rating: 5
Comment: The employee here been awesome to our every need and our dumb luck. From forgetting the entrance code to broken locks( our fault). Very professional
Name: S***** U****
Date: 2023-08-12 03:43:40
Rating: 5
Comment: Manager was extremely helpful in clearing up some billing issues and followed up as she said she would.
Name: J*** U****
Date: 2023-07-20 23:05:37
Rating: 5
Comment: Richelle assisted me with the process of renting a unit, She was very friendly and knowledgeable on all the units. Made the process so quick and easy. I would recommend this place to anyone looking to rent a storage unit.
Name: J**** S******
Date: 2023-07-20 00:46:12
Rating: 5
Comment: Richelle was awesome!! Just stopped by and started my lease for a storage unit. 👍👍👍
Name: z*************
Date: 2023-07-18 21:07:52
Rating: 5
Comment: I genuinely love my storage at the hemet location off Sanderson.The manager Rochelle is very professional and went above and beyond to help me with my issues. She even knew at hand the availability on smaller units. Very nice staff greatly appreciated to have one less thing to worry about and feel right at home.
Name: B**** A****
Date: 2023-06-24 01:03:45
Rating: 5
Comment: The manager Rachel was very knowledgeable and very professional, helpful as well . she has done a wonderful job of taking care of her customers. Great Job !!
Name: R***** B****
Date: 2023-06-15 16:31:46
Rating: 5
Comment: The process to secure storage, took about 5 minutes, and was very easy, and low stress.The unit itself was clean, and in excellent condition.I would recommend Extra Space Storage to anyone who is looking for storage space!
Name: B**** H****
Date: 2023-06-12 04:24:19
Rating: 5
Comment: Richelle & Yolanda are the bomb !!!Couldnt ask for better people to work with. Keep them around GREAT representation of your company.
Name: O***** L****
Date: 2023-06-11 03:00:57
Rating: 5
Comment: Great customer service! Richelle was very courteous and Professional, highly satisfied with the service.
Name: E***** L***
Date: 2023-06-04 18:25:40
Rating: 5
Comment: Booked storage online, very easy and quick. When I moved in, had a couple questions, staff very friendly and helpful.
Name: J*** L***
Date: 2023-05-26 18:15:26
Rating: 1
Comment: Yes There Nice But Many my situation was personal but the Manager Gave my Storage away to the person how recommend me to get a storage there and one I did the Manager put my storage in Cruze Name and they kicked my off of my contract made my storage disappear with all my stores prise life longe assets now Im waiting to see if corporate is in on the scream too . Ive never seen this much corruption in all my lifetime. Jashanda.
Name: H*** s******
Date: 2023-05-21 02:53:42
Rating: 5
Comment: The manager was friendly, helpful and knowledgeable, the facility is very clean, the cleanest Ive ever seen at a extra space storage.
Name: D** M*****
Date: 2023-05-02 23:04:17
Rating: 5
Comment: Richelle and Yolanda are wonderful ladies. Very clean facility. Recommend this storage.
Name: D***** F*****
Date: 2023-05-01 03:16:07
Rating: 2
Comment: I liked the storage facility but in 2 years my storage doubled in price and being on a limited income and I couldnt stay any longer
Name: p***** r***
Date: 2023-04-30 15:18:42
Rating: 5
Comment: Love you people!!!!!! Thank you!!!! If you want a storage with kind and knowledgeable folks this is the place!UPDATE: I needed a storage again and came back!!! Clean facility, phenomenal customer service and even residents are kind!!! Another plus is it’s so near my home 5 stars !!!!
Name: S**** P****
Date: 2023-04-27 17:02:40
Rating: 5
Comment: Ive had my belongings stored here for a few years. The staff here is great. I definitely recommend this storage facility.
Name: C***** J****
Date: 2023-04-13 21:14:42
Rating: 5
Comment: Rochelle was wonderful to work with. This experience was efficient, stress free, and professional. I highly recommend Extra Space Storage.
Name: A********* H****
Date: 2023-03-18 17:19:47
Rating: 5
Comment: Yolanda has continuously helped me with exceptional service. With getting rates back down to a good price. I recommend!! Richelle also was a great help! She helped me so much!!
Name: L*******
Date: 2023-03-11 21:16:45
Rating: 5
Comment: My service received was over the top! The young lady that assisted me was and, in the past, as well been the best! thank you or having someone like her to assist us. Wish I had gotten her name :-)
Name: J***** D*****
Date: 2023-03-04 22:41:47
Rating: 5
Comment: It seems as though a new storage facility pops up often. So much so that it can become confusing and frustrating to know which one to choose. I was in that position prior to settling on Extra Space Storage in Hemet on Sanderson. Now, looking back on it, I’m so glad I did. Both Richelle and Yolanda are kind, helpful, knowledgeable and fair. Notice I didn’t type settling for! Their customer service and attention to details are hard to find in any industry. If you’re torn between them and another facility, I wholeheartedly encourage you to feel comfortable picking them. You’ll be glad you did.
Name: L****** V****
Date: 2023-01-31 23:30:31
Rating: 5
Comment: Very nice and very professional I really appreciate the service here so nice I wish other storages that have nice people like this
Name: M*** S*******
Date: 2023-01-27 21:25:20
Rating: 5
Comment: Yolanda is the absolute best! She went above & beyond to help me rent the right storage unit to suit my needs.
Name: O**** S****
Date: 2023-01-13 20:20:37
Rating: 5
Comment: Yolanda was a great help very good customer service very informative and helpful throughout my whole move in process. Super nice :) overall 5 stars
Name: H***** W*****
Date: 2023-01-09 17:54:28
Rating: 5
Comment: Renting from Extra Space Storage was a pleasent experience! The manager Rochelle was polite and very accommodating showing me the various units and helping select the best unit for my needs! ☆☆☆☆☆
Name: Y B*******
Date: 2022-12-02 19:33:52
Rating: 5
Comment: Yolanda was very helpful. She was able to find us the space we were looking for. Its nice to have my garage back and a little bit more space at a great price. Thanks for all your help.
Name: D**** M***
Date: 2022-12-02 18:37:02
Rating: 5
Comment: So Far so good, I havent fully been there a month, but customer service was great and very helpful
Name: M****** D*****
Date: 2022-10-27 16:59:51
Rating: 5
Comment: Staffs dope, helped save me money during these hard times when I downgraded my unit size. Made it super easy to transfer my items by giving me the closest unit available.
Name: t*** c*******
Date: 2022-09-27 01:10:12
Rating: 5
Comment: The employees...forgot the one young ladies name but ms.yolanda was extremely helpful..she went above and beyond.she answered all questions and explained the process of renting a storage unit .they both were very upbeat and made us feel comfortable..we appreciated there assistance as well as their humor...will definitely refer other people to this particular storage facility BECAUSE of their kindness.more employers NEED these type of employees!!!
Name: D************** Y****
Date: 2022-09-05 18:46:10
Rating: 5
Comment: The staff is so friendly and helped me rent an affordable unit in just minutes! Very clean and excellent customer service. Thank you!
Name: A***** O***** G*****
Date: 2022-08-30 22:22:46
Rating: 5
Comment: Richelle was wonderful and very helpful in getting me into my very first storage unit! Would recommend her for any help! Thank you.
Name: f**** l***
Date: 2022-08-29 19:36:34
Rating: 5
Comment: Yolanda has been of great assistance to me for the past several months as I have been in the process of moving. Thank you so much!!!Shane T.
Name: D**** P****
Date: 2022-08-09 19:59:13
Rating: 5
Comment: Great experience at this location in hemet. Had no issues. The staff was awesome. Very informative and helpful. Very clean facility
Name: C**** M*****
Date: 2022-08-08 17:34:14
Rating: 5
Comment: Great company..thats the main reason Im a repeat customer...the best in customer service..very personable and caring. Highly recommend them for your storage needs. You wont be disappointed!!
Name: M**** S****
Date: 2022-08-03 22:32:09
Rating: 5
Comment: The staff is very helpful and friendly, the business is well kept and very clean. I never had a problem, and the prices are great. I would recommend this place to my friends.
Name: R** C***** S*
Date: 2022-06-25 19:20:44
Rating: 5
Comment: My experience with Extra Space Storage Is Great And Secure Location, With A very good public service staff that handle there business with fast and efficient work. I will recommend referral when someone need a clean and storage facility. Thank You Kindly!
Name: H****** P*****
Date: 2022-06-17 17:54:48
Rating: 5
Comment: Rochelle is amazing and just so nice! I rented a unit that was far from the door and she let me switch to one closer with no problems. However when we noticed we could not get our items in due to the angle she switched us back to the original location immediately. This location is clean and has easy access. Just Rochelle’s customer service alone will be the reason anyone will want to rent from here.
Name: T****** M*******
Date: 2022-06-11 21:56:44
Rating: 5
Comment: We spoke with Richelle at the Sanderson location, she helped us find the size and accommodations we needed. Every location we spoke with had wonderful customer service, they were very delightful, even when we called the 1-800 number. She let us see the units before we signed anything, and even drove us to the units personally. I will be recommending Extra Space to anyone that needs a storage unit, and they’re prices were very comparable to other places, but their customer service was above and beyond.
Name: A****
Date: 2022-02-20 21:03:21
Rating: 3
Comment: Prices have definitely gone up which is so frustrating. However, renters beware, the unfortunate part of this location would be all the MICE. Be sure to store items in plastic containers with lids because if you use cardboard boxes, the rats will chew right through. Do yourself a favor and buy mice traps. Weve only had our belongings in storage for a few weeks and this is the 4th one our traps have caught.
Name: h****** p*
Date: 2022-02-15 15:07:23
Rating: 1
Comment: Watch out folks !! if you plan to store vehicle long term this company raises the rate on a yearly basis. i started at 72, up up to now 3 yrs 181. just plan when looking for a storage space. In NH
Name: P******* M******
Date: 2022-01-19 17:46:58
Rating: 5
Comment: Yolonda was so pleasant and very helpful quick efficient and knowledgeable about our storage rental. Thank you so much for your help and answering all our questions and getting us our extra storage space.
Name: c**** d******
Date: 2022-01-15 02:09:22
Rating: 5
Comment: I decided today that I needed a small storage unit for my camping gear. I stopped by the office and had a very nice talk with the young lady behind the counter, she quickly had me set up with just the right sized unit. Quick, professional, friendly, and affordable!
Name: E**** A*****
Date: 2022-01-08 00:12:38
Rating: 5
Comment: Yolanda was amazing. We showed up without an appointment and she happily helped us with a great attitude.Thanks, yolanda.
Name: A******** W*****
Date: 2021-12-17 00:01:49
Rating: 5
Comment: The staff is incredibly polite and professional. The property is one of the cleanest I’ve ever been to and the process to find the right size storage space was super easy! I definitely recommend this particular Extra Space site!Thank you again Samantha!
Name: G***** B******
Date: 2021-12-09 18:17:09
Rating: 5
Comment: Update 12/9/21 New review and this is to say bye and thank you. I highly recommend this company. First of all the ladies that work at the facility are amazingly kind and fun. I moved out of CA and taking my stuff out of the facility was easy and cancelling my account was easy as well. I never had any issues accessing my unit or issues with my auto pay. One time my payment didnt go through and one of the girls contacted me kindly and we were able to fix the issue. Thank you, it gas a great pleasure doing business with you guys.First Review: Great staff. Not climate control but the premises are cleaned, well maintained and secure. They have cameras everywhere.Highly recommend
Name: S**** L****
Date: 2021-12-06 22:34:51
Rating: 5
Comment: This place is so great! I have been a customer here for 8 years. Yolanda and Samantha are so fabulous, and should be commended for helpfulness Great customer service and all around wonderful people. And btw the bathrooms and whole facility is clean and wonderful.
Name: L***** B******
Date: 2021-10-14 21:29:18
Rating: 5
Comment: Extra Space Storage is a very clean facility inside and out. The staff is extremely helpful and nice,, especially Samantha. I would strongly recommend this place if you need space for storage. I will use them again in the future.
Name: R
Date: 2021-09-23 01:27:32
Rating: 5
Comment: Samantha and Honeylynn are awesome! Very professional and helpful. Helped us with parking for our big rig. Rates are reasonable. Highly recommend this place.Update 9-22-21Staff has been great as always. I have now rented a unit and it was so easy and convenient. Always recommend this location.
Name: C*** H*****
Date: 2021-08-15 04:54:32
Rating: 3
Comment: Ive been renting from here for awhile now and i tried to use the onsite restroom and they had a sign on the door saying out of order due to covid. I called corporate and they told me it should be available to customers so i told the lady in the office what corporate said about it and she told me her manager told her to put the sign, and i asked well i need to use the restroom and i have alot of my belongings outside my unit, she told me to go to lowes and use there restroom down the street. Unreal!
Name: C****** M******
Date: 2021-07-22 03:57:25
Rating: 5
Comment: I rented a unit from this facility. The service that I received was awesome. I like the idea that they have someone on the property 24/7. The sales people were extremely accommodating and even at the last minute. I definitely appreciated the fact that they made every effort to give me the storage space that I wanted, meaning where the storage unit was located. They also appear to take pride in the appearance of the facility. Keep up the excellent customer service.
Name: M*******
Date: 2021-06-21 02:48:39
Rating: 5
Comment: The ladies in the front office could (and should) teach classes on customer service to most companies. They were awesome from the minute we arrived, until we left. Smiles the entire time, and every question answered. This was the first storage place we visited since they were the closest to our house, and we had no desire to shop around after that (even if we couldve saved a buck or two). Great, and even just good, customer service can be hard to find these days. Great customer service lives here.
Name: L****** L*******
Date: 2021-05-27 07:02:48
Rating: 5
Comment: My experience at Extra Space Storage was awesome, the staff who assisted me was wonderful, she was knowledgeable, pleasant, and thorough. Everything was explained and she answered all questions. I would recommend.
Name: M**** L**
Date: 2021-05-14 14:50:02
Rating: 5
Comment: Honeylynn and Samantha are great; very personable, friendly, and always smiling. They are so attentive and get the job done. They are truly a blessing to have as a team at this location!!!😊
Name: D**** C******
Date: 2021-04-14 06:41:52
Rating: 5
Comment: Great ladies n customer service but warning dont get your self locked into the place after hours unless your car is parked outside the gate cause you can walk out the gate but you wont be able to drive your car out the gate after its locked up after the 10pm curfew ok but other than that very clean n respectful employees theyre i love them theyll even work with you a little bit so long as you give them respect n say something ahead of time Ive been theyre 3 years and love the facility clean n cheery people
Name: j**** B******
Date: 2021-04-05 22:57:12
Rating: 5
Comment: The service was great. All questions answered with a smile. The facility is very clean too. Samantha was awesome.
Name: T** M*****
Date: 2021-04-05 22:51:09
Rating: 5
Comment: There the best. Service was awesome.. nice location walked us threw everything.. as far as Im concerned they are the Best!!!!!
Name: D**** Y*****
Date: 2021-03-23 19:08:24
Rating: 5
Comment: Samantha was very helpful in getting us not only 1but 2 storage units in a very stressfull and time sensitive situation. Walked us through everything by phone at the end of a business day.
Name: C*** H*****
Date: 2021-02-12 02:13:04
Rating: 1
Comment: Ive been renting here for about 4 months now and my last visit i was here i needed to use the restroom, but it was locked and only the employees are able to use it. when i asked about it to the manager she told me to go to lowes and use theres. plus i got a 13 dollar rent increase without any notice what so ever. im gonna start looking for another storage place.
Name: I******** M*******
Date: 2021-01-30 02:03:28
Rating: 5
Comment: It’s been a long journey searching for a good quality storage with manageable pricing, but aside that the customer service was exquisite. I felt very welcomed by the service that Sam provided to me. It’s also very clean. I would definitely recommend!
Name: J**** K*****
Date: 2020-12-12 19:05:53
Rating: 5
Comment: Samantha and Honey Bear were a pleasure to work with. They made my experience wonderful! They are great asset to your business!Thank you, Jim
Name: P*** F*****
Date: 2020-12-09 01:36:55
Rating: 5
Comment: A few weeks back Honey took my order was very nice I needed a medium size storage and she helped me was very friendly. They called me when one was available and Samantha help me procure my storage unit it was so easy. I like the site it is very easy to get around. This is the place to go when you’re looking for something to store.
Name: A**** W*****
Date: 2020-12-01 00:11:26
Rating: 5
Comment: Great customer service and really enjoyed working with Honeylynn. She was very thorough and so sweet. I will definitely refer Extra Space Storage.
Name: T*** S****
Date: 2020-11-26 16:07:44
Rating: 5
Comment: Samantha and her employees have been a great help with my storage needs. Always friendly and helpful. I’ve been at this location since 7/29/2016. I highly recommend this location for your storage needs.“Thanksgiving Day 2020”I have had my belongings Stored in Many places over the past 30 years and I must say that Samantha & Honeylynn work hard to keep the facility up to date and very clean. They have assisted me in the proper size for my needs at the time. Very pleasant staff. If You have Storage needs then here is the place to go!I highly recommend this Storage Facility!“Happy Turkey Day!”>>>🦃
Name: S****** G*******
Date: 2020-11-26 01:31:31
Rating: 5
Comment: I have been at a previous storage in Moreno Valley, but this one in Hemet has been a total different experience and has been amazing. From the time that we have checked in until today Samantha Kirby been thoughtful and attentive, so I would like to thank Extra Storage Space for being amazing through my experience!
Name: E*** S******
Date: 2020-11-25 01:19:47
Rating: 5
Comment: I recently bought a unit here and Samantha was so nice and super helpful with helping me pick out which one fit my needs the best! Great customer service, I’m so happy I came in!
Name: M***** S******
Date: 2020-11-24 03:56:41
Rating: 5
Comment: Best facility in town. Have been with extra space storage for a couple years now n I have never had any problems. Everyone there is friendly.. when you walk in the door theres someone there to help you . They make everything fast n easy. Keep up the great work.
Name: R****** S******
Date: 2020-11-23 23:16:13
Rating: 5
Comment: Ive been here with Extra space storage for over 4 yrs now. The staff here is awesome n always helpful. I appreciate that they take the time to call me to let me know my rent is a few days late so I can avoid late fee. That helps me out so much, since Im always so busy n forget sometimes. So thank u so much Honeylynn & Samantha . The storage lockers are safe n the grounds are nice n clean👍 Extra space storage is the Best place to be when you need a place to store your things.
Name: A***** H************
Date: 2020-11-23 22:39:13
Rating: 5
Comment: The managers at both the San Jacinto and Hemet locations are so professional. They honored their commitment to providing us on time support as we have a short window of time. I would recommend this company for their outstanding customer service.
Name: D** A********
Date: 2020-11-18 23:00:08
Rating: 5
Comment: The staff at Extra Space Storage couldnt have been better to us. We had a bit of a cluster and they went over and above to help us resolve our issue. The facility was very clean and well maintained. Our thanks and our recommendation to all.
Name: J*** P******
Date: 2020-11-17 22:04:44
Rating: 5
Comment: Samantha and Honeylynn are amazing, I always look forward to seeing them they treat me like family, during these hard times they have gone above and beyond to communicate with me and let me know I have options they truly take good care of their tenants.
Name: C** L
Date: 2020-11-17 21:09:50
Rating: 5
Comment: Great storage facility with a wonderful friendly staff. Staff is available for assistance whenever needed. Facility is clean and well kept. I have been a customer for many years and have not had any issues. Highly recommend this storage facility.
Name: K** R****
Date: 2020-11-17 20:58:38
Rating: 5
Comment: Honeylynn and Samantha are awesome! The customer service is unparalleled and the facilities are always clean and secure. If you’re looking for storage in the area this is the best place. They always take care of my mom and that gives me peace of mind.
Name: L******* G********
Date: 2020-11-06 19:42:39
Rating: 5
Comment: My experience with Extra Storage was awesome, I had unit 208 and never had any problems. Honey Lynn and her staff in the Hemet, CA provided exceptional customer service. Thank you very much!
Name: C**** C****
Date: 2020-11-05 22:37:15
Rating: 5
Comment: The girls in the office were very helpful and happy. The place was very clean and we store our items with confidence. Thank you to the office girls. You were great.
Name: A**** C*****
Date: 2020-10-28 21:48:22
Rating: 5
Comment: Fast, convenient & great prices! Samantha was very friendly and walked me through the whole process over the phone so I didnt have to go to the office. Thank you so much!
Name: C****** B******
Date: 2020-10-20 23:26:27
Rating: 5
Comment: Samantha gave me good customer services and help me the best way she can and offer me the best deals and got all my information and stuff ready to start the move in process I will be telling friends about extra space storage and to go see Samantha because she will give you a great deal!!
Name: C***** C*******
Date: 2020-10-14 21:34:48
Rating: 5
Comment: This is my first time ever getting a storage... SAMANTHA was more thank helpful. THE BEST SERVICE I’ve had all 2020. She’s very informative and super sweet.... but if you want professional service and to keep your items safe, come here!
Name: C*** H*****
Date: 2020-10-02 23:10:01
Rating: 5
Comment: This place is very clean and the staff is very friendly and willing to help out. They also were able to find me the best price for the size unit I was looking for. Highly recommend this place and there gate hours are open 7 days a week so I can get to my things whenever I need
Name: N*** G********
Date: 2020-07-03 21:13:35
Rating: 5
Comment: We have used Extra Space Storage at 750 S Sanderson, Hemet, several times over the last 5 years. We have always had great service. Samantha Kirby is a wonderful employee. Samantha has helped with us several times. We have also worked with Honeylynn Ladner. The quality of service, knowledge and response from them speaks volumes for the company. Extra Space Storage is our choice for both short term and long term storage. They are also the only place well recommend to anyone for storage needs. Thanks again from Nick and Mary Gutierrez
Name: E**** F*********
Date: 2020-06-26 18:45:55
Rating: 5
Comment: Samantha was exceptionally helpful and professional. I appreciated her help in assisting me with everything i needed to know since this was my first time renting a unit.the facility was clean and they are practicing covid regulations. Thank you for a terrific experience!
Name: E*** L****
Date: 2020-06-03 22:26:46
Rating: 5
Comment: Very friendly receptionist I felt like I was talking to someone I knew for ever a testament of her people skills, and I got my first month free! Great place.
Name: F******* T******* (*****
Date: 2020-03-08 14:14:05
Rating: 5
Comment: Honeylynn and Samantha Are always so nice and professional. The storage unit is clean and easy to access. I hate having to leave my things while I find a new home but at least I know my things will be secure till do.
Name: C***** S******
Date: 2020-02-28 01:56:42
Rating: 5
Comment: Honey was very respectful and attentive. I felt very welcomed and comfortable here, they treat you like family. 10/10 I will definitely be coming back.
Name: S**** S******
Date: 2020-02-28 01:50:07
Rating: 5
Comment: This place is awesome. Great customer service, Sam was super helpful and made a not so fun process a lot easier than I thought it would be. Highly recommend this place.
Name: W****** E*******
Date: 2020-02-19 23:45:12
Rating: 5
Comment: Samantha was very helpful, kind and thoughtful of my needs. She took care of all my questions and got me into the right unit. This place is great!!!
Name: R**** B*******
Date: 2020-02-08 04:56:48
Rating: 5
Comment: Great place. Friendly service is hard to find these days. But, Honeylynn and Samantha in the front office, make it look easy. If you need storage or a parking space for your RV/trailer. I highly recommend extra space storage in Hemet.
Name: R**** B*****
Date: 2020-01-19 19:51:14
Rating: 5
Comment: The assignment manager Honeylynn is an amazing person. She is very helpful and has gone out of her way so that my family doesnt lose our storages. Thank you again for everything.
Name: W***** S******
Date: 2020-01-11 23:45:31
Rating: 5
Comment: I would highly recommend this facility / Samantha was so friendly, pretty awesome and helpful/ she went beyond my expectations/ she obviously knew how to care for her customers- I would definitely refer my friends & family to go for this facility. Thx Sam for all your help..
Name: M******** E*******
Date: 2020-01-08 23:11:04
Rating: 5
Comment: Samatha is really nice. She showed me a few units to see what fits my needs better. She explained everything I needed to know in order to rent a unit. If you are looking to rent storage space, I recommend extra space on Sanderson.
Name: D** G**
Date: 2019-12-18 17:51:22
Rating: 5
Comment: Great service, first months rent was waived. Samantha was extremely helpful and was very interested in saving the customer money. Highly recommend Extra Space Storage!
Name: N**** L****
Date: 2019-12-01 02:50:21
Rating: 5
Comment: I can honestly say this place is a life saver! Moving is hard as it is...I called in a panic 20 minutes before closing and the Manger Honey and another young lady told me no problem get here safely and we will wait for you! They waited and helped me out with no problems!!!! Not only were they both informative, they had no problem staying after closing to help me and my family get a storage unit! It was very clean and very peaceful! 5 stars from me 🌟 🌟🌟🌟🌟
Name: T***** R******
Date: 2019-11-26 01:06:55
Rating: 5
Comment: Had a great experience with the store manager Samantha. She was so nice and was so much help. Will definitely be recommending extra space storage to friends and family.
Name: q*** c********
Date: 2019-11-15 21:24:15
Rating: 5
Comment: The worker was very attentive to my needs. She took her time and drove me to my storage. She explained and went over in great detail the rules, times and policy. I will definitely recommend Extra Space Storage to anyone else. I also will be using them again in the near future. Great work guys 👌
Name: m*********
Date: 2019-11-14 09:30:16
Rating: 5
Comment: Our experience with Extra Space Storage was welcoming and friendly! Honeylynn and Samantha were both very friendly and informative and provided all of the information needed to help make our decision as well as answer all of our questions! The customer service was well above average and we look forward to continued business because of the people (Honeylynn and Samantha) and their excellent customer service! Thank you!
Name: L***** H*******
Date: 2019-11-12 00:04:06
Rating: 5
Comment: Samantha at extra space storage was so nice and helpful from the time I called to the time i came in. She was so talkative and friendly i would refer this place to anybody and i feel good about leaving my things here. Shes the best
Name: V******* S****
Date: 2019-11-08 23:12:34
Rating: 5
Comment: HoneyLynn was just fabulous! Their prices are fair and she informed us about everything right away! She saved us money and made us feel like we made the best choice for us ^_^ Thanks! Five star experience
Name: S******** P*** S**
Date: 2019-11-02 18:23:30
Rating: 5
Comment: Wow! Samantha & Honeylynn are very welcoming at the front desk. Front desk very clean. Very friendly atmosphere, and helpful. Walked me through the entire process. Definitely recommend!
Name: N****** M****
Date: 2019-10-01 00:22:20
Rating: 5
Comment: Samantha has been an absolute blessing!! The sweetest girl and also helped us find a place to lay our heads. Great Customer Service!!
Name: N***** C*******
Date: 2019-09-19 23:00:34
Rating: 5
Comment: Great customer service! Went it and worked with samantha and she was very knowledgeable and confident in her site. I loved how she didnt care about selling me a unit but rather cared for our needs and wants for a storage.
Name: S***** N*****
Date: 2019-08-26 20:38:52
Rating: 5
Comment: Love Extra Space Storage in Hemet. They are exceptional 5 star all the way. Samantha especially was very friendly and professional .I will definitely will recommend them. A big thank you to Samantha
Name: R** H*****
Date: 2019-08-17 19:33:17
Rating: 5
Comment: Samantha and Honeylynn are the greatest at showing us options and setting up our unit. Thank you so much for being so friendly and professional. Loved you two.
Name: B****** M*****
Date: 2019-06-01 20:03:31
Rating: 5
Comment: Samantha and Honeylynn were amazing! This was my first time using a storage unit and they answered every need and even helped out with an extension cable. 10/10 would recommend!!!!!!!!!!
Name: d***** d****
Date: 2019-05-31 22:40:14
Rating: 5
Comment: Nice clean storage. Easy access to the unit and they supply flatbed carts. Yay!! Honey Lynn was very awesome!!! She was very knowledgeable and answered all my questions. I would recommend to my family and friends
Name: I**** B******
Date: 2019-05-26 05:11:54
Rating: 5
Comment: After exploring many other local options for long term storage, Extra Space had the fairest prices and cleanest units available! I was assisted by friendly staff and I was highly impressed with their service!-Highly Recommend
Name: N*** H****
Date: 2019-05-25 02:59:08
Rating: 5
Comment: Honeylynn and Samantha exude excellent customer service skills, and are the perfect combination of friendly and professional. The best service Ive had a storage unit facility 10 out of 10 would recommend!
Name: M****** R******
Date: 2019-05-15 03:07:29
Rating: 5
Comment: Samantha and Honeylynn are wonderful girls, very help, professional and knowledgable. The facility and the bathroom is spotless these girls work hard and take pride in thier job. They take the security of the tenants and their belongings very seriously. Absolutely I would refer freinds and family. Thank you Samantha and Honeylynn
Name: J*** V*********
Date: 2019-05-14 05:28:18
Rating: 5
Comment: The units are clean and well kept. Samantha was very attentive and provided me with an exceptional customer service experience. She explained the different sizes available as well as the various prices and insurance types they offered. Also, the process of leasing the unit was very smooth and she always answered any questions I had. I would highly recomend this storage facility for all your storage needs.
Name: N**** F*****
Date: 2019-05-13 22:18:57
Rating: 5
Comment: I was always greeted with respect by all the staff, at the Hemet location on Sanderson Avenue. My continual stay to continue on as a tenant here, after three years of moving to Riverside; was a great choice. Although I had moved from the area, I did not want to take the chance with anyone else! I was and continue to be very comfortable knowing that I am well taken care of. Samantha and the staff there are awesome, and that keeps me traveling up and down the road; even though I couldve chose a local company. I am well pleased with my stay, and I love listening to the on the air radio station that plays while I gather my belongings. I hope to continue on as a renter, and will refer family and friends! Thank you all for your hospitality! ❤️❤️❤️
Name: Q**** T******
Date: 2019-04-30 22:23:46
Rating: 5
Comment: Ive been here now for 4 years and im in the process of moving out but my experience has been wonderful. The staff is very helpful and nice. Im glad i chose Extra Space. Especially Samantha, she is a life saver. Very competent and professional with a heart for difficult situations.
Name: h****** r********
Date: 2019-04-24 00:04:24
Rating: 5
Comment: This was the best experience Ive ever had getting a storage. Honeylynn Ladner is the assistant store manager and exudes kindness,and she is informational, she doesnt try to swindle you when making decisions on what price you want for your storage.thank you extraspace!!!!!
Name: M***** B****
Date: 2019-04-18 19:37:20
Rating: 5
Comment: Samantha is wonderful. Great customer service and really professional. I first visited Bob at their Acacia location and I found out about the Sanderson location from him.
Name: A**** Z****
Date: 2019-04-17 03:09:50
Rating: 1
Comment: I wouldn’t even give them one star, they use scare tactics after a loved one dies. They threaten to hold all belongings, unless if you do what they say then they’ll bend the rules. SHADY !!!Holes in the ceilings, water gets through and dusty units. $150 a month for a 8x10 (jail size)Don’t recommend!!!PS. Only gave a good review first time because they emailed me and asked me too, this was my mom’s unit . I took over after she passed from cancer
Name: B***** T*****
Date: 2019-03-29 22:34:38
Rating: 5
Comment: Samantha and honey lynn are wonderful. They are pleasant, efficient and professional. The facilities are clean and tiday. These girls see people on the worst day of their lives when they are moving. The girls made us realize that everything was going to be okay. The service ? PRICELESS!
Name: G**** G*****
Date: 2019-03-26 23:49:26
Rating: 5
Comment: Honeylynn at Extra Space Storage made a hectic move a lot easier! She was so sweet and helpful! We needed a bigger unit at the last min and she helped me with a huge smile on her face. She even cane out and brought us cold water. Great customer service! Highly recommend using Extra Space Storage! Thank you, Honeylynn!
Name: P********* B*****
Date: 2019-03-23 19:33:52
Rating: 5
Comment: Honeylynn is the bomb, She has helped us so much and she very friendly. No questions asked... Give her a raise.. .we decided because of her we will definitely stay here... Thank you
Name: J*** P****
Date: 2019-02-14 06:24:11
Rating: 5
Comment: This is a very safe and secure place to keep your storage. HoneyLynn who represents extra space was very friendly, and who also went out of her way to make sure I had everything I needed for my stuff to be safe there at extra space. Would recommend them to anyone wanting a good place to put there storage.
Name: J*** W*****
Date: 2019-02-02 23:49:52
Rating: 5
Comment: I would like to Thank Honeylynn for the fast and professional services in addressing my storage needs. Her personal touch and care helped facilitate my decisions and further more relax my concerns. Thank you again Honeylynn and Extra Space Storage..Jeffrey Waller.
Name: K**** M******
Date: 2019-01-28 19:39:15
Rating: 5
Comment: Okay I know I was going to go as our experience here was wonderful we had honey Lynn and Samantha I worked with us on what the price was for the unit and the insurance they took us around the site which is very very clean took us into our unit and has been very very helpful.
Name: E**** H*******
Date: 2019-01-10 00:01:11
Rating: 5
Comment: Staff is very helpful (Samantha helped me). Cheerful, smile on her face, and answered all my questions.The prices are very reasonable as well. Also rent from the companies location in Lake Elsinore. Absolutely love the company!
Name: J** L*
Date: 2019-01-06 01:53:57
Rating: 5
Comment: Great staff! Very friendly and helpful. Thank you ladies(Samantha & Honey Lynn)☺ Also, love the spacious drive-up access & beautiful, outdoor mountain view!
Name: D****** S******
Date: 2018-11-05 17:55:58
Rating: 5
Comment: I rented here before so I came back again. Very friendly and makes sure they met all your needs. Samantha is amazing. She makes you feel welcome and remembers every face. Great place to rent
Name: A** H*****
Date: 2018-10-17 17:03:31
Rating: 5
Comment: We are new to this area & were looking for a storage unit. Visited this location on Sanderson St. & we were pleased that this facility was very clean & organized.The agent Samatha was very helpful & showed me which unit was available. She also helped us save money😁.
Name: J******* B*****
Date: 2018-10-13 02:31:02
Rating: 4
Comment: My son rented a unit here. He said the staff was friendly and helpful. I helped my son moved in. The facilities are decent. The grounds are kept clean. No complaints.
Name: J****** M******
Date: 2018-09-15 20:25:04
Rating: 5
Comment: Second time renting a unit with this storage over a 5 year period. Came back a second time when I needed a unit once again because of the good deal and friendly smiles. Nice variety of units and they always have what I need including mattress bags at a good price.
Name: B********
Date: 2018-09-12 00:55:47
Rating: 5
Comment: Matthew was very genuine and personable. He also displayed great customer service when he became a little busy. He has a great tattoo as well :)
Name: M****** J******
Date: 2018-07-28 03:28:08
Rating: 5
Comment: Daniel was very prompt and polite. He even took the time to show me the differences between unit sizes in the peak heat of the day! I would defiantly recommend this location to anyone who has storage needs in the area.
Name: A**
Date: 2018-06-20 19:57:36
Rating: 5
Comment: Excellent customer service. Daniel is knowledgeable about property features and offers the best deal. Paperwork process seems quick. Entrance/Exit hours for accessing your unit is longer than the business across the street. So far, so good. :)
Name: T***********
Date: 2018-06-03 06:28:01
Rating: 5
Comment: Rented a 10x15. Daniel was super helpful and set me up quickly. He made the process easy and actually enjoyable. Have rented here before, but never received such courteous and friendly service. Two thumbs way up!
Name: A***** W******
Date: 2018-05-26 19:12:24
Rating: 5
Comment: Daniel and Bob were amazing - Daniel was so helpful with explaining the rental process thoroughly and Bob even offered to help get me set up with my lock. Both were so friendly and I feel like Ive made a great decision! Thank you!! A+
Name: S*** F**
Date: 2018-05-18 18:51:48
Rating: 5
Comment: Great customer service, Daniel really helped me and my family find the right size for us. Process was simple and easy, done in less then 10 mins. Thanks Daniel!
Name: J***** K*********
Date: 2018-05-01 03:46:37
Rating: 5
Comment: I highly recommend Daniel at this storage facility, my friend sal and I went in to obtain a unit there about 3 days ago. He was very polite, informative, patient, genuine and funny. Once sal and I figured out what size storage best suited him, Daniel went through the contract policy quiet quickly but made sure to point out important details about lawsuits and liability coverage. Once sal agreed to the terms and conditions I too was left with a warm a fuzzy good feeling. Not once did I feel like there was any fine print or hidden costs while acquiring a unit here. Keep up the good work Daniel.
Name: R***** S*******
Date: 2018-04-24 17:14:07
Rating: 5
Comment: Very friendly, and up front with costs and fees. The units are very clean and in a very secured area. Shotouts to Daniel for his great service.
Name: M***** B*******
Date: 2018-01-26 06:35:20
Rating: 5
Comment: I met Robert Schultz, the Assistant Manager first, than Samantha Kirby,the Manager than Daniel, their colleague. All of them were super friendly, patient, just there for you with kindness and advice....Couldnt have gotten better experience than what I had. I can only say and suggest to everybody whos looking for storage to go to Extra Space Storage in Hemet. All of them work with you. I am really fond of them,what a great team!!!!!!! xxxx
Name: M*** H****
Date: 2017-09-19 21:08:49
Rating: 5
Comment: Daniel and Samantha were so nice and professional. They gave me an absolutely great customer service experience. The unit was also very clean but they insisted they clean it again to make it perfect. Thank you so much to Daniel and Sam. And the unit was originally 45 and they gave it to me for 30.
Name: C*** B****
Date: 2017-08-05 19:02:22
Rating: 5
Comment: Sam and Daniel were awesome. The unit is great, the price was excellent. Great customer service, very knowledgeable and friendly. I would recommend this storage place for your storage needs you wont be disappointed.
Name: M***
Date: 2017-07-17 17:57:47
Rating: 5
Comment: Samantha was fantastic, being able to get the storage needed quickly and easily. The unit was much larger than expected and thr grounds are very clean and organized. Great service highly recommended.
Name: S***** R*********
Date: 2017-06-07 19:59:49
Rating: 5
Comment: The facilities were nice and clean. Awesome customer service! Samantha went above and beyond. She was so helpful. I would highly recommend this facility.
Name: C***** B*****
Date: 2017-05-24 22:49:37
Rating: 5
Comment: I had my first major move today and it was so incredibly stressful and hectic. However, Extra Space Hemet made the unloading process so easy and smooth. Samantha helped me secure the unit I needed, reserved ahead of time and at a great price! I ended up needing more space so I reserved a unit the night before the move and had plenty of space for everything and the units were close together which was great!
Name: T** I****
Date: 2017-05-12 20:43:53
Rating: 5
Comment: Renting a 10 x 10 in a climate controlled building. Clean facilities, great customer service and access to our unit. Thanks for your help Samantha, very friendly and informative! p. s. We got a senior discount, too.
Name: D****** K***
Date: 2017-05-08 19:03:23
Rating: 5
Comment: Samantha was incredible. Very friendly and helpful. We settled on a 10 x 20 foot unit and are very pleased with our overall experience. We will recommend this business to our friends.
Name: K****** J***
Date: 2016-09-28 19:17:50
Rating: 5
Comment: Freda was an amazing help. I called ahead to confirm specials and She was helpful with that. I am now renting with extra space storage the most affordable everywhere! Family members of mine have come and gone from here and now I know why they choose extra space as their storage! Thank you freda!
Name: D******* N******
Date: 2016-05-10 21:02:05
Rating: 5
Comment: Very friendly people!! Secure storage, you can honestly just sit and talk with these ladies for hours!! Definitely would recommend this storage to everyone!! Samantha and Frita were just such a pleasure to interact with. I cant say enough good about the people and storage units in general!!
Name: K** M*****
Date: 2014-10-12 18:00:33
Rating: 5
Comment: Just wanted to give a HOWLING GOOD review to Danielle and her staff! Danielle was very understand and incredibly helpful. The storage experience was great and the facility is clean, easy to access and monitored WITCH gave me peace of mind. Anyone looking for storage should check this place out, they wont be disappointed. Thank you to Danielle & her staff!
Name: L*** M*********
Date: 2014-05-22 23:05:33
Rating: 5
Comment: I have been a customer since Oct 2013 and have nothing but good things to say. The facility is clean and well kept, and easy access to all units. Very friendly and knowledgeable staff, I think they know me when I walk in.. They have been able to answer any questions I have had or any concerns. Several different easy ways to pay your bill. I recommend it.
Name: B
Date: 2013-12-09 21:50:53
Rating: 5
Comment: Jingle Bells! I recently got a space there and the customer service was outstanding. Michael Aunchman was the staff member who helped me. He was on his lunch break when I arrived. He immediately cut his lunch break and helped me. He showed me multiple units to makes sure I was taken care. This is the best storage company I have used. They are not about the money. They are about the customer. I recommend them to everyone.
Name: M****** S******
Date: 2012-12-28 16:33:30
Rating: 4
Comment: This place is great. Facilities are very clean and easy to access. Ive been a customer here for a year and the staff is very friendly and accommodating. The only downside is that the entrance is right next to a railroad crossing which can make it somewhat tricky to enter and exit from the southbound side of the street.
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Name: M******** E******
Date: 2024-07-01 20:09:36
Rating: 5
Comment: Amazing team! Rex helped us, and was able provide excellent service & sent us to Yolanda who was able to exceed our expectations