Extra Space Storage

Address: 155 S Adams St, Anaheim, CA 92802, United States
Phone: +1 714-563-0331
Services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Crowd: LGBTQ+ friendly,
Payments: Credit cards, Debit cards, NFC mobile payments, Credit cards,

Category: Self-storage facility, Automobile storage facility, Boat storage facility, Moving and storage service, Moving supply store, RV storage facility, Storage facility
Rating: 4.9
Site: https://extraspace.com/storage/facilities/us/california/anaheim/1000000253/?cid=org::maps
Worktime:
DayTime
Monday9:30 AM–6 PM
Tuesday9:30 AM–6 PM
Wednesday9:30 AM–6 PM
Thursday9:30 AM–6 PM
Friday9:30 AM–6 PM
Saturday9 AM–5:30 PM
SundayClosed




Name: A****** T******
Date: 2024-06-30 02:03:17
Rating: 1
Comment: Failed to update us about a recent Rat infestation previously and we ended up finding dead mice and most of our stuff was destroyed

Name: J*** P***
Date: 2024-06-29 23:25:29
Rating: 5
Comment: Angie helped us out in a dire need and also she has great prices!!

Name: S***** B*******
Date: 2024-06-29 23:00:25
Rating: 5
Comment: Just got a space rented here. Staff is the best. Very friendly. Ask for angelica, she will take care of you.
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Name: J***** M****
Date: 2024-06-29 00:05:08
Rating: 5
Comment: Very nice and clean

Name: N*** G****
Date: 2024-06-26 00:10:02
Rating: 5
Comment: Great customer service Angie is amazing. Really good affordable storage units.

Name: S******* B*********
Date: 2024-06-15 18:34:20
Rating: 5
Comment: Very friendly and quick service from Arsenio

Name: J*** A****
Date: 2024-06-06 18:14:09
Rating: 5
Comment: Good customer service Arsenio Great employee representative

Name: n****** l****
Date: 2024-05-31 21:04:51
Rating: 5
Comment: Quick and easy! Hood costumer servce

Name: K****** T*******
Date: 2024-05-31 19:25:21
Rating: 5
Comment: 😀 The customer service was Great ❕

Name: G***** R****
Date: 2024-05-31 00:44:53
Rating: 5
Comment: Just came out of the office and got my storage unit. I just have to say that I had a very good experience with Arsenio helping me through the entire process. He answered all the questions I had. He just went above and beyond and I feel that I made a good decision by renting at this location. Thank you Arsenio. Keep being a great person.

Name: L** V*****
Date: 2024-05-30 00:55:59
Rating: 5
Comment: Angelica provided such great customer service. Was very informative with the processing! I would most definitely recommend!

Name: H****** T*****
Date: 2024-05-30 00:36:39
Rating: 5
Comment: Angie who is the manager of the facility is helpful and professional!!! Angie also does a good job at keeping the property clean as well as secured, which I totally love!!!

Name: J**
Date: 2024-05-17 21:27:42
Rating: 5
Comment: I definitely recommend this place! I have been using here since 2017. Facilities and driveways are always so clean. Staffs definitely know what theyre doing. Not to mention Manager Angelica! She is always helpful and very kind. She knows the answers to any questions I had. Even though I moved to another city I am still with them.

Name: A******
Date: 2024-05-03 18:09:08
Rating: 5
Comment: Great customer serviceFriendly and professional serviceCheap prices

Name: P*** W******
Date: 2024-04-22 18:38:49
Rating: 5
Comment: Arsenio was very helpful. Very professional!

Name: H****** M******
Date: 2024-04-13 19:06:55
Rating: 5
Comment: Beautiful place and very good pricing!!!

Name: D**** l***
Date: 2024-04-11 22:10:17
Rating: 5
Comment: Even though the internet was down today, they still helped me to my unit. And even showed me how to use the lock.

Name: T*****
Date: 2024-04-07 16:21:53
Rating: 5
Comment: Very easy set up. Unit was ready wiyh a lock waiting for me when I arrived. no need to stop by the office.

Name: G****** A*******
Date: 2024-04-06 20:15:27
Rating: 5
Comment: Mr. Meneses was very helpful and cool! :)

Name: A***** G*******
Date: 2024-04-04 22:56:24
Rating: 5
Comment: Arsenio was really helpful! We found what we needed and everything went smoothly thanks to Arsenio!

Name: R***** R******
Date: 2024-04-03 22:18:19
Rating: 5
Comment: Heather was very nice. And showed us a few options of the sizes of the storage. Clear on prices and promotions. Would definitely recommend if looking for storage space

Name: e* d***
Date: 2024-04-02 00:30:35
Rating: 5
Comment: Really good staff and amazing help when we’re moving

Name: S****
Date: 2024-04-02 00:29:37
Rating: 5
Comment: Really good staff and great help!

Name: S******** B***
Date: 2024-04-02 00:27:21
Rating: 5
Comment: Awesome staff. I’m so glad I came here to get my storage unit. Highly recommend!

Name: W******* H****
Date: 2024-04-01 18:39:47
Rating: 5
Comment: I loved it she was very awesome

Name: S***** M******
Date: 2024-03-27 00:25:13
Rating: 5
Comment: Great place! Great service. Heather had a welcoming smile and made the process easy and explained things with a positive attitude. Thank you Heather🩷

Name: m*** l****
Date: 2024-03-23 20:09:25
Rating: 5
Comment: Arsenio was a great help. He attended to our needs and made everything quick and easy.

Name: l***** 5**
Date: 2024-03-22 18:49:15
Rating: 5
Comment: First month free! Great deal👍

Name: R*** M*******
Date: 2024-03-19 00:03:44
Rating: 5
Comment: Arsenio was chingon.. he addressed every question with complete knowledge and professionalism. Patiently showed me multiple and units.. and Angie assisted in all questions and concerns I had. Best team so far.

Name: E******** D***
Date: 2024-03-18 16:24:23
Rating: 5
Comment: Excellent service, the whole process was very fast.Thank you.

Name: C****** L****
Date: 2024-03-15 20:51:14
Rating: 5
Comment: The process of getting a storage here was AMAZING. The guy that helped us was so funny and he made it so easy to get a space.

Name: M*** A******
Date: 2024-03-15 20:51:07
Rating: 5
Comment: Amazing customer service from the representative Arsenio!Easy process to sign up for the storage unit!Definitely would recommend to other people that need a storage unit!

Name: M*** W*****
Date: 2024-03-09 22:24:44
Rating: 5
Comment: Awesome friendly staff! Will come again! 🤩

Name: R****** B****** D***
Date: 2024-03-09 22:12:26
Rating: 5
Comment: Great experience! Angie was super helpful and willing to show us different storage units and helpful with the pricing, thank you!

Name: S******** M*****
Date: 2024-03-06 19:06:49
Rating: 5
Comment: Amazing costumer service!

Name: C*** F********
Date: 2024-03-01 23:09:41
Rating: 5
Comment: My experience was awesome yesterday, the man working the desk was very helpful...I would recommend extra space storage to anyone looking for a a good deal and a essential experience.

Name: J*** J***
Date: 2024-02-24 22:23:53
Rating: 5
Comment: Nice people and very clean

Name: F******* C******
Date: 2024-02-24 01:43:34
Rating: 5
Comment: Always take good care of me, always there when I needed them

Name: n***** t****
Date: 2024-02-24 01:39:19
Rating: 5
Comment: Arsenio does a great job running this location

Name: d*****
Date: 2024-02-23 16:13:14
Rating: 5
Comment: The costumer service here is not only good but also the people that run the place are really welcoming! The place itself is extremely clean too.

Name: G****** P***
Date: 2024-02-07 00:13:37
Rating: 5
Comment: Arsenio was very helpful with assisting me out with my unit. Quick and very friendly, would recommend.

Name: C****** T******
Date: 2024-01-28 00:11:25
Rating: 5
Comment: Mr. Arsenic was very helpful in helping find a storage for us today thank you for your service.

Name: C**** R**** P**********
Date: 2024-01-18 23:39:12
Rating: 5
Comment: This is the 2nd time Extra Storage Space has come to my rescue. Arsenio was excellent getting me set up with just the size I needed for my move. I safely kept my belongings here for a year. Now that I have a Home; I’ve moved my belongings out today. Thank you Arsenio
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Name: G******* L**
Date: 2024-01-13 00:40:10
Rating: 5
Comment: Arsenio was very helpful and made all the process easy and fast

Name: M*** N******
Date: 2024-01-11 22:47:42
Rating: 5
Comment: Arsenio was and is terrific! Helped us out a ton.

Name: S***** i* T******** - A***** D******
Date: 2024-01-08 02:08:08
Rating: 5
Comment: Very helpful people. They were able to reserve a storage unit for me over the phone.

Name: T*** G*****
Date: 2024-01-07 01:24:07
Rating: 5
Comment: Arsenio was wonderful! He helped me get the storage unit I needed right away and made my experience the best of my day. Thank you Arsenio!!

Name: S****
Date: 2024-01-06 19:02:57
Rating: 5
Comment: Great customer service and always friendly location is always clean.

Name: G*** Z*******
Date: 2024-01-05 03:05:22
Rating: 1
Comment: Don’t store your things here unless you’re ok with the price doubling after 4 months. I know it’s most likely in the contract but they don’t ever mention it . I’m upset because those are things they should bring up when discussing pricing. Sorry for having to update my original 5 star review to this but people need to know.

Name: E****** C***** (*****
Date: 2023-12-30 00:26:16
Rating: 5
Comment: Angie was amazing very helpful she made us feel very welcomed and she made sure we were very much informed about everything thank you !!!

Name: r*** i p***
Date: 2023-12-29 03:37:29
Rating: 5
Comment: Front desk Arsenio is nice and polite. Thank you, he help me a lot thank you

Name: A***** C*****
Date: 2023-12-29 00:21:08
Rating: 5
Comment: Great customer service from assistant manager Arsenio Meneses155 S Adams st Anaheim Ca 92802

Name: N*** B*****
Date: 2023-12-28 08:47:34
Rating: 5
Comment: Great storage place. Reasonable prices.

Name: A*** C****
Date: 2023-12-22 01:49:33
Rating: 5
Comment: Arsenio is very friendly and helpful.

Name: D**** M**
Date: 2023-12-19 18:02:03
Rating: 5
Comment: The people that run this company and the front office are very professional they are very helpful in any questions and theyre very polite to the customers and put what

Name: S**** G*******
Date: 2023-12-18 21:18:34
Rating: 5
Comment: I’m very thankful n happy with my storage with extra space !! THERE NICE WORKERS THEY KEEP THE FACILITY VERY CLEAN N SPECIALLY MRS.. ANGELICA VASQUEZ SHE IS VERY HELPFUL N ALWAYS DOING HER JOB MAINTAINING THE ARE CARE FOR THANK YOU MRS. Angelica wishing u all a MERY CHRISTMAS N HAPPY NEW YEAR…

Name: R**** R***
Date: 2023-12-07 23:23:33
Rating: 5
Comment: So grateful for Arsenio for taking the time to help me rent my storage unit today. He was so patient with me. I wanted to see several sizes of the units they had to see which one would best fit my needs. I am so glad he took me to see them because I indeed had to size up from what I had originally reserved. He walked me through the entire process on how to get in the gates and how to lock/unlock my unit. He also was very kind and friendly! Great great customer service here!!!

Name: L*** M*******
Date: 2023-11-25 21:49:56
Rating: 5
Comment: Great place with great customer service! Friendly staff and very helpful. Recommend this storage facility to anyone.

Name: s*********
Date: 2023-11-18 23:50:44
Rating: 5
Comment: Place is clean and good prices. Arsenio was super helpful and gave great customer service.

Name: N***** F****
Date: 2023-11-17 00:33:14
Rating: 5
Comment: Amazing customer service. Very fast to show where the storage unit was and to answer as many questions as I had. I spoke with the gentleman in the front and he was so helpful!

Name: J***** M*****
Date: 2023-11-07 21:47:36
Rating: 5
Comment: Angelica and Aresenio are such a dynamic duo. The customer service is amazing here, the rates are more than fair, and staff is very welcoming. My experience here is satisfactory and Ill be happy to refer anyone of my friends or family to this location. Thank you extra space storage!

Name: A* M*******
Date: 2023-11-06 05:09:58
Rating: 5
Comment: Angie was great and very patient with me. She answered all my questions and explained everything to me. The place is well kept and very clean. Great place

Name: R*** C*****
Date: 2023-11-01 18:06:44
Rating: 5
Comment: Angie helped me and she was great. Very awesome descriptive and patient.

Name: M****** M****
Date: 2023-10-28 03:50:54
Rating: 1
Comment: Ghetto and RipOff!! HORRIBLE SECURITY!!!My locker has been broken into twice and they dont do anything about it!They Continously Raise Prices even though Im good and long term client and at the Same Time Offering Lower prices to new customers!!¡¡ADIOS PINCHES!!

Name: A******** J******
Date: 2023-10-17 19:13:14
Rating: 5
Comment: Arsenio was very sociable and very nice to us. He let us view multiple storage units and helped us understand the price breakdown. Made us feel very comfortable in renting a storage unit here.

Name: J***** N*****
Date: 2023-10-17 19:06:29
Rating: 5
Comment: Arsenio Meneses was very helpful and made us feel comfortable. Trustworthy place! I recommend

Name: J***** M********
Date: 2023-10-16 19:38:37
Rating: 5
Comment: Arsenio Meneses was very kind and helpful thanks great job guys 👍

Name: S***** V***
Date: 2023-10-03 18:52:32
Rating: 5
Comment: I like this location so much because the place is clean and secure. All of us can access the gates to open through the app… And the workers at the sight go above and beyond to help out. Shout out to Angie for making all the transition from a big unit to a smaller one super smooth. She was definitely awesome !

Name: T*** G
Date: 2023-09-21 05:18:23
Rating: 5
Comment: They will work with you to find the best offer come give them a try

Name: V******* C*******
Date: 2023-09-19 04:44:27
Rating: 5
Comment: Excellent customer service. Like the new uodates they made with the place.

Name: E**** S*******
Date: 2023-09-18 23:40:50
Rating: 5
Comment: Customer service is so sweet & very helpful. I like the layout of the units, no climbing, just drive up to the unit & done.

Name: G**** C*****
Date: 2023-09-12 01:42:28
Rating: 1
Comment: Worst experience of my life, my unit wasBroken into by the unit next to me, management told me that the unit next to mine made a hole through the wall and stole all of my belongings . Management e mention the because they have online and phone rental they rent to a lot of people who are not properly identified and also shared that their units get broken Into very often . Be aware not to waist your time and money, management told me that I should of insure more my unit and referred me to file a police report didn’t offer to refund me my current months rental . I am very destroyed by trusting this story ge place with my stuff . Think twice before doing any business with this company, .

Name: J*** P*****
Date: 2023-09-02 20:36:31
Rating: 5
Comment: This place is awesome! Love their service! Thanks

Name: d**** e******
Date: 2023-08-31 20:59:38
Rating: 5
Comment: The customer service at this location is outstanding. Angie and Arsenio have helped me on a number of occasions. The facility is always clean and safe. I have been here for 9 years now and am happy to sing their praises.

Name: M******* R******
Date: 2023-08-27 13:50:11
Rating: 5
Comment: The old guy is the best. He open his office to let us use the restroom. He saved our lives.And he is very nice.

Name: C**** S********
Date: 2023-08-27 03:58:13
Rating: 5
Comment: Walked in was able to get a new unit, fast, customer service was great was in and out in 10 to 15 minutes.

Name: M****** M*****
Date: 2023-08-26 18:51:31
Rating: 5
Comment: Arsenio the Assistant Store Manager was very helpful and accommodating to our moving needs. Thank you for the exceptional customer service!

Name: B**** L******
Date: 2023-08-20 00:05:36
Rating: 5
Comment: Hands down the most pristine and secure storage facility I’ve ever used. Would definitely use again.

Name: G****** C****
Date: 2023-08-15 21:30:18
Rating: 5
Comment: Arsenio was very helpful and kind. He helped me during the entire onboarding process and I will be recommending this location to my coworkers because of him.

Name: L*** D*** R**
Date: 2023-08-09 02:14:59
Rating: 5
Comment: Thank you for the awesome service. I would recommend if you need a storage please go here quick helpful and positive service

Name: R***** M*******
Date: 2023-08-08 23:25:24
Rating: 5
Comment: Helped us understand our payments and helped us to keep our items safe

Name: e******** d*********
Date: 2023-08-08 17:46:29
Rating: 5
Comment: So far great experience, staff is friendly and very helpful

Name: C**** N******
Date: 2023-08-08 00:12:30
Rating: 5
Comment: Good service and cheap prices! The guy at the front desk was such a help! Thank you!

Name: r****** 1*
Date: 2023-08-08 00:10:59
Rating: 5
Comment: 100/10. The best customer service, Arsenio helped us out and showed us the storage unit we were interested in. Very happy person and would highly recommend.

Name: Y***** Z*******
Date: 2023-08-01 00:17:08
Rating: 5
Comment: Over the moon with the service Arsenio and his team provided us with our storage unit. Would highly recommend this space in Anaheim to a friend any day!

Name: N**** G*******
Date: 2023-07-28 23:11:56
Rating: 5
Comment: I’ve had my storage with Extra Space for years. I get great customer service and everyone seems to know by name I love it. The team is great here and always pleasant.

Name: J***** B****
Date: 2023-07-28 22:01:33
Rating: 5
Comment: Manager Arsenio is very helpful, professional, and knowledgeable. He provides accurate information, follows up to ensure we are taken care of, is patient, and is conscientious of the service provided as well as the customers satisfaction. See Arsenio and youll be well cared for!!

Name: R**** R********
Date: 2023-07-22 17:45:30
Rating: 5
Comment: Friendly, professional, and fast!! Highly recommend this place for storage!

Name: B***** M******
Date: 2023-07-14 21:48:25
Rating: 5
Comment: I dont have much experience since this is my first month. Staff is nice. N hours are good for me.Thank you Angie

Name: D**** H******
Date: 2023-06-29 19:57:18
Rating: 5
Comment: Been using this storage for work, we have multiple units. Always clean and no issues in all the time we’ve been here. Tom helped me out today great guy

Name: J*** C*******
Date: 2023-06-29 19:03:02
Rating: 5
Comment: Tom and Angie, really helped us out at this location. Really secure place to store your stuff! Definitely recommend it!

Name: S*** L****
Date: 2023-06-26 22:00:01
Rating: 5
Comment: This is the first time I’ve rented here. The 5 x10 unit looked new. It has a garage roll up door and is right on the driveway, so no hauling my stuff up and down and around. The price is good. I think it’s the perfect storage spot.
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Name: M*** T*******
Date: 2023-06-25 09:00:16
Rating: 5
Comment: Angelica knows how to take care of her customers and anticipate their needs. She’s very hands on in maintaining the facility and always has a positive attitude. 😊👍🏼

Name: C********** S******
Date: 2023-04-24 07:06:24
Rating: 5
Comment: It was incredibly easy to rent without being present. All documents were signed by email and rental lease was completed and sent via email.
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Name: S******* T******
Date: 2023-04-19 14:17:37
Rating: 4
Comment: The manager, Angelica was very friendly and knowledgeable. She was kind, personable, and very helpful. Was very satisfied with the customer service I received.

Name: L**** P***
Date: 2023-04-01 22:42:35
Rating: 5
Comment: Very clean, helpful, and very nice people to work with. We enjoyed our experience there and we are happy to be renting. from them.

Name: N**** R****
Date: 2023-03-30 20:47:30
Rating: 4
Comment: 4 star bc nothing exceptional (yet) but we had a great 1st meeting with Arsenio. We explained what we were looking for. He drove us through the units & showed various sizes & locations. He offered advice & was very detailed about various prices & how availability generally works. We are changing storage locations due to the price hike. Extra Space offers almost half the price & better access hours. Arsenio was extremely friendly & even personable with his own experiences. Grateful to feel welcomed & in good hands.

Name: M****** H*****
Date: 2023-03-13 21:43:22
Rating: 5
Comment: The staff has worked really well with us as we plan to close out our storage space while being 1,400 miles away. Arsenio in particular has gone out of his way to assist and to minimize our costs. He really has our best interest in mind and I am grateful for his caring (and humorous) style. FIVE STARS for ARSENIO!

Name: A******* W****
Date: 2023-03-11 19:04:02
Rating: 5
Comment: Great experience! The facility is clean and very convenient. Easy to get a unit and cameras all around so you feel your stuff is safe 24/7

Name: P**** R*******
Date: 2023-03-06 03:05:05
Rating: 5
Comment: I planned to move into my storage on a specific date and when I needed to adjust my move in date to two days earlier, I was easily and kindly accommodated. The facility is nice and secure. The unit was very clean and ready for all my needs.

Name: T****** S******
Date: 2023-02-27 22:09:43
Rating: 5
Comment: Just got a new unit today and I was really happy with the location of this place. The assistant manager Arsenio helped us and he was so awesome! He’s funny, and just has a great personality. He made the rental process fast and easy for us. Thank you Arsenio! You’re the best!!

Name: a**** s
Date: 2023-01-27 01:40:08
Rating: 5
Comment: Such an easy smooth process. First time getting a storage so it was very much appreciated:)

Name: P B*****
Date: 2023-01-16 18:23:19
Rating: 5
Comment: I called in on the phone and then came in to talk to Angie’s to finish up the paperwork and got my storage unit. It was fast and easy I really like my storage and they have good customer service.

Name: J*** M***** D* l* F***
Date: 2023-01-05 20:52:17
Rating: 5
Comment: Thank you Arsenio Meneses for being so kind to escort me to my storage unit. Awesome customer service!!

Name: F****** C*******
Date: 2022-12-18 21:03:12
Rating: 4
Comment: Very quick turn around for getting access to your storage unit. Same day.For starting out they do have some extra fees that you need to pay. A one time fee, plus you need to have your items insured which is an extra monthly fee, and they do charge you for a lock which you can return for a refund if you already have your own. The insurance fee is based on the value of your personal belongings which you will be storing.

Name: A*** C*******
Date: 2022-12-14 20:12:26
Rating: 5
Comment: Would highly recommend Angie was great took care of me and was very professional definitely would come back.

Name: L***** J******
Date: 2022-12-11 01:45:57
Rating: 5
Comment: The gentleman that rented us the storage unit over the phone was absolutely professional and very nice. Very clean facility easy to find And super easy directions for access.

Name: S***** R****
Date: 2022-11-30 19:43:59
Rating: 5
Comment: Angie, the manager, was great!! She explained everything in detail to me and made sure I had the right size storage unit. Thank you again, Angie!!

Name: Q**** V
Date: 2022-11-23 22:04:22
Rating: 5
Comment: Best price, and fast service. They have excellent customer service and close late. Storage space is really clean and lit in the night.

Name: J* S********
Date: 2022-11-14 09:19:22
Rating: 5
Comment: I was impressed at how quickly the agent had me in a unit! I love 5 minutes from the unit, she had me signed, paid and everything within 15 minutes. I was able to enter the unit within 1 hour after signing, with a new lock in the unit. There was no need to speak with anyone because I did not need to. It was great and I appreciate that. Time is very valuable and they know it. I am very satisfied with the whole experience and would recommend extra space to anyone looking for a fast, professional experience. Thank you very much,Joanne Slaughter

Name: t***** c*******
Date: 2022-11-12 23:17:25
Rating: 5
Comment: I’ve had my unit for 5 years now. The place is well maintaned, clean and the manager Angelica is great at what she does. I do highly recommend this place if you live around the area. Great customer service!!! thanks

Name: A***** M******
Date: 2022-11-08 23:20:36
Rating: 5
Comment: Nice clean establishment the help there was great . Information provided was helpful . Storage areas very clean and looks like Avery secure area to store your things I highly recommend this place

Name: G**** T** B** S***
Date: 2022-10-31 19:51:23
Rating: 5
Comment: Great service and great prices ! The staff was very helpful and kind. 10/10 recommend !

Name: J*** M****
Date: 2022-10-01 22:28:57
Rating: 5
Comment: Angie was fantastic. Needed a storage urgently, and couldn’t find anywhere, Angie told me she had the perfect space and right price! Recommend Angie to anyone she was top notch

Name: C***** R****
Date: 2022-09-30 18:35:20
Rating: 5
Comment: Yes I had a wonderful time Angelica helped us out a lot she was super friendly I loved the Time she helped us

Name: J****** M*** B****
Date: 2022-09-14 01:18:41
Rating: 5
Comment: Single Working Mom of 4, having to drive from Irvine at 5pm when off to race to office to finish singing and me make sure im able to feel comfortable with were ill keep my things. Meeting staff is a big issue for me being in Customer Service industry. I absolutely appreciated ARSENIO who works in office staying past closing just to help me out and finish my contact.! Having already worked all day and waiting to just get home to his family. When i asked were my unit and etc he very politely escorted to show me and make sure my code worked correctly it was then he shared that his family was waiting for him at home. Thank you sooo much for showing your Professionalism and 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟10 STAR Customer SERVICE ATTITUDE. Im very happy with my decision to rent a unit here. You deserve a raise for going the extra mile for customers satisfaction i hope your Employer appreciates your dedication. Thank you
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Name: J****** J**********
Date: 2022-08-31 23:36:16
Rating: 5
Comment: This place is great. Gates open from 6am to 10 pm. Always helpful staff, Arsenio was fantastic, super helpful. I had boke a vase while moving, lent me dust pan and broom and came down to help clean up.

Name: E**** S******
Date: 2022-08-22 21:06:53
Rating: 5
Comment: Extra Space Storage is so helpful and amazing!! They were able to help us get in our storage unit when we had lost the key. Phenomenal place 10/10 would store here again👍🏼

Name: R***** O S*******
Date: 2022-08-04 05:17:15
Rating: 1
Comment: The Storage units on the railroad side are not secure.Thieves cut a hole into one of the walls of the unit from the railroad side. All of our tools were stolen out of our unit aaand they had enough time to sort through all our boxes and throw our belongings onto the ground. We had to call the cops to make a report because they did nothing except for patching up the wall with a sheet of wood. This piece of wood was thin enough for it to be cut into again.Ive used Extra Space Storage units in other cities, but this one has been a terrible experience and not secure at all. I guess we incorrectly assumed that the security they promoted applied to all around the unit and that there was 24/7 monitoring.Also their insurance is useless. They only reimbursed us with funds to purchase used tools. Our tools were new when we purchased them. They sincerely screwed us over.

Name: E*** R******
Date: 2022-08-03 18:42:34
Rating: 5
Comment: Bought a storage through an auction online and they were very helpful. Recommend 100%. Angelica and Arsenio were awesome. Thanks!

Name: f******* c*******
Date: 2022-07-12 23:06:19
Rating: 5
Comment: Arsenio was the real MVP today, he not only unlocked my unit after I lost my keys but then he found my lost house keys on the property saved them for me and I’m beyond grateful! We need more people like Arsenio genuinely concerned about others and takes pride in his work! Thanks

Name: C** C*******
Date: 2022-07-07 21:12:29
Rating: 5
Comment: The office manager was very pleasant and helped me every step of the way. I am very content with my experience!

Name: R****** R********
Date: 2022-06-04 22:53:30
Rating: 5
Comment: Extra Space Storage is a great place of business and very professional. Gio and Angie were very helpful with everything I needed

Name: S***** M
Date: 2022-05-27 22:33:57
Rating: 3
Comment: If you were to buy back the keys and lock yo be reused/resold then Id give u a 5 star. But the fact that you dont makes me upset, the waste of materials, the lack of care for that is so sad.

Name: D**** P****
Date: 2022-05-24 20:40:51
Rating: 5
Comment: Angie was so helpful! I had lost my key and she was able to help me out take out the old lock and gave me a new one. It Literally took less than 2 mins ! Thank god for her ♥️ She is amazing !!

Name: C**** L*******
Date: 2022-05-06 19:28:52
Rating: 5
Comment: Great service! Yobani explained everything I needed to know about what I was looking for in a rental unit. Very friendly staff. Thank you!

Name: P*** L****
Date: 2022-05-06 10:37:15
Rating: 3
Comment: Good access hours (6am-10pm). For me, they would be GREAT access hours if instead 7am-11pm.WARNING: Make sure youre off property before 10p.m. or your access hours may be severely restricted!

Name: R****** M*******
Date: 2022-04-29 23:33:50
Rating: 5
Comment: Im looking for a storage place, so I stopped by this location and Yobani was very helpful providing me information. He was also very friendly. Im mostly definitely coming back to rent a space here.

Name: C***** A****
Date: 2022-04-01 20:04:46
Rating: 5
Comment: Storage place is easy to find, people that work here are great, if theres ever an issue it gets resolved right away, Ive been here for about 3 years now never had a problem

Name: J**** J****
Date: 2022-02-25 06:42:53
Rating: 5
Comment: Very plesent experience. Very efficient staff. Explained everthing i needed to know about what i was looking for in a rental unit. Great service.

Name: L***** B*******
Date: 2022-02-11 00:13:03
Rating: 5
Comment: Friendly and helpful staff. I really appreciate good customer service because I know that it is not always that easy. Thank you :)

Name: R**** M******
Date: 2022-01-31 16:45:37
Rating: 5
Comment: Extra Space Storage at this location is very clean. The employees are super nice and go above and beyond. There are cameras and gates with codes so you feel very safe and your storage units are safe.

Name: M****** N***
Date: 2022-01-09 07:06:18
Rating: 2
Comment: Advertised as quick and easy. It was anything but. I chose a unit at a location 0.5 mile from my place. It changed it to 3 miles away without notification. I had to be told by the associate and she told me I had to complete my lease. Also never given notification about that either. When I finally got to the location, my access code didn’t work. I had to wait 30 minutes for the associate to get back from lunch. Not even calling the number could help me. Once she got back from lunch, it was because she had to verify my ID. I cancelled the unit because I felt uneasy and stressed out at the location they put me at. I had to spend an hour what I thought was going to be 10-15 minutes. EVERY staff member was very nice and helpful though. They are the only reason I’m giving this star level.

Name: S***** W***
Date: 2021-12-08 22:40:07
Rating: 5
Comment: GIO- worked with me to get Free Lock for online Check in cause I didnt have Credit Card?Just CASH$ customer.and he was A Real Pleasant Nice Guy...and Second Month Free!!Just gotta PAY insurance..SO I Was Totally Happy with Checking in the Extra Space Storage!!So Now when I Update you guys After Im Here For 2 months and Have to Pay my Next PaymentI will update my Google People Reviews and Keep ya Updated!!

Name: a***** r*******
Date: 2021-09-30 22:39:19
Rating: 5
Comment: Alissa the manager on site was very helpful while I purchased my boxed and packing tape ^.^ great customer service couldnt have ask for a better helper and for my next shipment I need to pack I will be coming back to this facility to get my boxed and tape

Name: M******
Date: 2021-09-30 07:44:26
Rating: 5
Comment: Angelica Vasquez, store manager, and her team explained all the options available. We obtained the unit for a nonprofit organization so every dollar counts. The best prices in the area

Name: S****** W****
Date: 2021-08-06 21:46:28
Rating: 5
Comment: Petra was amazing! Extremely helpful and very knowledgeable! They have tons of units and all on one level! Easy in and easy out especially with a car and trailer. Great deals and even better prices! I highly recommend them for any storage needs you have! Very clean and maintained well.
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Name: J*** K***** H***** (*****
Date: 2021-06-08 19:29:07
Rating: 5
Comment: Dora & Angie Awesome very helpful totally recommended both to my friends and whos ever looking for stories they are very good service

Name: S***** C******
Date: 2021-06-02 22:37:29
Rating: 5
Comment: Manager Dora and Angie have Ben very helpful to me and my husband. Recently I had a situation come up where my husband was the only one who could get a new key to our storage, but my husband is incarcerated I told Dora. In my mind I said oh God how will I be able to get into my storage? Dora assisted me with information I didnt even know would work to get the key. Power of Attorney. Then I thought Ive got to get his signature and how would I do that. No visits due to Covid. So I called the Attorney we got my husband and he did the rest. I got my key and now I can open it all I want. Thank you both Dora and Angie for your help and professionalism. Serina & Alvaro space # 543

Name: H**** L*****
Date: 2021-05-30 00:12:19
Rating: 5
Comment: Dora and Angie, was great customer service.Really quick, fast just the way I love it with a discount!Great storage place!!

Name: L** G*****
Date: 2021-05-27 02:58:14
Rating: 5
Comment: Very friendly and great customer service. Dora calls and greats you with the most professional and friendly attitude. Have never had any issues in the year Ive been here. Very clean and safe. Highly recommended this place.

Name: J**** G*****
Date: 2021-05-08 14:48:25
Rating: 1
Comment: This has been the absolute worst storage renting experience. After our unit was broken into and burglarized a month ago, only the hatch was broken so they told us to just put our lock back on it and use the same lock/key with new hatch. 3 other surrounding units were broken into also. The insurance company they provide they we paid for also has not responded to our claim filed back in February for our burglarized belongings. I called both the manager Angie and on site person Dora to confirm last week that we were moving out this Saturday and paid our final balance and confirmed gate/key/lock would work. We arrive today with our movers and our lock is gone and has been replaced with a new lock/key without our knowledge or without us having a key. We are locked out of our unit, no one has answered phones or emails and they don’t even get in until 9 and we are paying our movers who are here. It is so frustrating to have both an unsafe storage facility and extremely unorganized employees. Would not recommend this facility to anyone.

Name: R**** R******
Date: 2021-04-27 18:53:50
Rating: 5
Comment: Angelica is the sweetest !!! She great has good customer service is very helpful friendly respectful good fair prices I definitely recommend going here thank you again Angelica 😋

Name: J****** Y**
Date: 2021-04-01 03:52:06
Rating: 5
Comment: Dora was a sweetheart and offered help when needed. She took care of everything and made our moving a lot easier. Never had any trouble or complaints at this storage. Very quick and to the point.

Name: A*** R*********
Date: 2021-04-01 00:31:37
Rating: 5
Comment: I have had my storage unit for a couple years here. No issues. The staff are great angela and Dora really look out. Dora stops by and speaks to me when I come to by my unit..she’s really cool.You want to feel your property is secure because you don’t come often. I do here.Thanks for your service

Name: T**** T*******
Date: 2021-03-27 23:23:01
Rating: 5
Comment: I was very pleased with the service provided. There were no issues and Angelica made sure I had everything I needed to make sure my unit was perfect for me and my things. I’ll definitely be coming back.

Name: m**** d******
Date: 2021-02-13 04:36:30
Rating: 5
Comment: Excellent service. Specially the person that help me out with all the paper work. She is great. Thank you “Dora “.

Name: R*** D***
Date: 2021-01-31 01:49:15
Rating: 5
Comment: Dora is extremely helpful and most understanding sense i showed up right before closing and she still helped me rent a unit tonight. Dora you are appreciated!!

Name: J******* E*******
Date: 2021-01-31 01:13:18
Rating: 5
Comment: Awesome experience! was looking for a unit to store my home supplies and Dora was super helpful very nice and got us exactly what we were looking for.

Name: d*** m****** w***
Date: 2021-01-23 10:05:17
Rating: 2
Comment: My storage unit got broke into 2 times in 2 weeks they stole everything of value my mom who just passed away they stole all her jewelry, priceless,also,my Louis vitton luggage and much much more.They take no responsibility for this....theres no light in my section and no video, not even a sorry....all they said Is too bad u didnt have insurance,I regret that now...

Name: J*** C*******
Date: 2021-01-09 02:04:09
Rating: 5
Comment: Joe was awesome! We walked in and was greeted with a smile. He explained the process, gave us a tour of the facility and signed us up. The place was clean and dry. Would recommend Extra Space to everyone!

Name: A**** K*****
Date: 2020-12-31 00:47:05
Rating: 5
Comment: I am sooo grateful for Miss Dora she was amazing!!!she helped me out step by step it was very helpful.she was very patient and polite!I really Appreciate her time with me.

Name: J*** B******
Date: 2020-10-24 03:05:57
Rating: 5
Comment: Clean unit, good price, and Arsenio was a great help to me in choosing and setting things up for me. Quick and easy. Very satisfied.

Name: J*** B******
Date: 2020-10-18 08:41:18
Rating: 5
Comment: I love that it is all on one floor and the gates require a code to get in and out. The unit I looked at was clean and ventilated. I was able to use auto-pay and I like that it is easy to change it if I want to. Arsenio was great to work with. He answered all my questions and helped me make a good choice. This is my 3rd encounter with Extra Space Storage. I have got to hand it to you folks ...you sure know how to choose great employees!

Name: J*** S********
Date: 2020-08-27 05:31:23
Rating: 5
Comment: Great location, friendly staff. The manager lives on site, so I dont have to worry too much about late night break-ins and things of that nature. Overall it has been a good experience so far..no complaints 👍🤙

Name: J******
Date: 2020-02-23 21:35:25
Rating: 5
Comment: I have been at this location for over two years. I have three units there. This place is gated and secure, and always clean. The girls in the office, Angie and Anna are really helpful and always so nice. I highly recommend this storage facility. Its one of the best if not, the best around. James B

Name: j***** H***
Date: 2020-02-19 01:30:13
Rating: 5
Comment: I have had the best experience with them. And couldnt see myself anywhere else.Angie Vazquez is the best!!! I was here a year ago and she was so helpful. I Highly recommend Extra Space Storage.

Name: A**** D*****
Date: 2019-12-06 19:07:55
Rating: 5
Comment: Store Manager Angelica gave the best Service, she is very informative and explains the whole process of ExtraStorage.I would highly recommend ExtraStorage to friends and family because of People like Angelica.

Name: T*** G******
Date: 2019-12-04 23:59:53
Rating: 5
Comment: Service was fast and easy. Staff was very nice, this unit is going to help me out alot. Happy with the service.

Name: V****** O****
Date: 2019-11-29 07:24:58
Rating: 5
Comment: Very friendly and helpful staff, clean and low storage rates. I highly recommend storing at this location the ladies make the whole process easy and fast. I left knowing that my stuff is in a safe place.

Name: z*** b*****
Date: 2019-11-18 18:46:01
Rating: 5
Comment: Angie is awesome. Period...Very knowledgable and super helpful in suggesting options that suited my specific situation and need. If you need storage, please see Angie. You won’t be disappointed.

Name: S******** I*****
Date: 2019-07-27 22:14:47
Rating: 5
Comment: Start to finish, no hassle. Angie was really helpful with completing our paperwork and showing us multiple units. We even got a discounted flash price online which is great!

Name: Y** V**
Date: 2019-07-02 22:16:01
Rating: 5
Comment: The best storage facility ever! Workers are super nice and always help you!
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Name: M****** M****
Date: 2019-06-29 18:21:26
Rating: 5
Comment: My dad came to see a unit and the rep angie was really helpful. We found what we needed to find at a great price range. Any questions we had it was answered. She explained detail by detail how everything works. Glad we came her gor our storage needs

Name: M******* L**
Date: 2019-06-11 01:16:16
Rating: 5
Comment: I reserved my spot online which was significantly cheaper than the in-store price and got a call within 5 seconds of reserving asking me about what my storage needs were. The ladies upon arrival were so nice and friendly. Ana walked me through the whole process and was honest and knowledgeable about everything. Was in and out within 10 minutes. So easy and great customer service. Thank you!

Name: N****
Date: 2019-05-29 01:26:56
Rating: 5
Comment: Great customer service. Ana and Angie gave me a great price and were very happy to help. Really good prices and all units are first floor access.

Name: k***** �***** a*******
Date: 2019-05-03 18:29:33
Rating: 5
Comment: Nice expierience.Angie was very polite very efficient and answered any question we asked. The premises looks very clean neat nice plants and flowers.Overall had a very pleasent experience.Highly recomend Extra Space Storage!!
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Name: E***** N***
Date: 2019-03-15 16:45:02
Rating: 5
Comment: Came in to Extra Space Storage tired and worried after thinking i wouldn’t have a safe place to put my belongings. Angie was extremely helpful and courteous. She explained how everything worked and they even had my niece and nephew coloring while they talked to me about availability and they had just what I needed. I will most definitely be referring Extra Space to my family and friends.

Name: M****** H********
Date: 2019-02-12 00:26:00
Rating: 5
Comment: Jewels and Angie were very helpful in helping me choosing the type of storage that fit me the best. They have a very positive attitude and also the place looks very clean.

Name: S***** A*******
Date: 2018-12-15 22:19:52
Rating: 5
Comment: I have used a lot of different Storage facilities and particularly Extra Space in Anaheim ONE OF THE TOP OF THE TOP!Awesome and very friendly and helpful stuff over here. All the time if I have any questions or they are always here for me !I will be definitely recommending to anyone stop by and check it out !Wish you all the best guys.

Name: N**** G
Date: 2018-09-13 21:53:34
Rating: 5
Comment: We enjoyed our stay here. It was very close and convenient to home. A little pricey for us personally but it was worth it. Angie was always very helpful and attended to any needs we had. Everything was great. The place felt safe and clean. No problems. Would recommend.

Name: B***** S**
Date: 2018-07-31 03:25:09
Rating: 5
Comment: Everyone is so nice and friendly when I go in, Angie, the manager, always goes above and beyond to resolve any issues in a professional and timely manner. I will continue to rent a unit here and recommend my friends and neighbors to do so as well. Thank you for providing excellent customer service.

Name: C****** R******
Date: 2018-07-28 20:25:04
Rating: 5
Comment: I used Extra Space Storage a year ago and was very satisfied. I need to use them again and I just rented out another storage unit today because of the excellent service and the gate hours being more later than most storage locations. Angie was the one who assisted me and was very helpful and nice. I definitely will recommend Extra Space Storage to anyone I know.

Name: S***** K**
Date: 2018-07-20 20:24:40
Rating: 5
Comment: Angie was great! She helped me easily understand all my options and details of the rental unit. Very happy with her professional and exceptional service!

Name: T**** J******
Date: 2018-07-03 16:49:58
Rating: 5
Comment: Had an excellent experience here! Matt helped me out and made everything very easy to understand. Trying to figure out my needs and options was such a pain on my own. Thanks again for the help and making a stressful situation less stressful!

Name: J**** N*****
Date: 2018-05-08 01:21:11
Rating: 5
Comment: Exceptional service and great employees. Honest and answered all our questions about their storage units. Great prices and the gates are open until 10pm which is a big plus. Thank you guys and keep on with the great customer service

Name: H**** F*****
Date: 2018-04-27 22:57:54
Rating: 5
Comment: Out of this world customer service. Matt and Angie went above and beyond to help us with our unique situation today solving our problem past our expectations. Thank you team for making our day!

Name: N**** B*******
Date: 2018-04-25 22:38:26
Rating: 5
Comment: Matthew Munshower was very friendly and full of information. He was professional and helpful with all my questions. He showed us around the property and showed us the units we were looking at. We signed and pick our unit that day.

Name: J** W*
Date: 2017-11-01 00:33:56
Rating: 5
Comment: These girls are ther absolute BEST! Great customer service, they keep the location extremely clean, and I feel safe when I am here. If I could give them 10 stars I would! Thank you!

Name: D****** K***
Date: 2017-02-21 20:06:37
Rating: 5
Comment: Zach helped my husband and I select a good sized unit that works for us. Also made the transition easy as well. Great employee.

Name: A**** M
Date: 2017-01-10 00:44:40
Rating: 5
Comment: Zach made the whole process of renting a storage unit very easy, fast, and clear. He showed us the unit before committing to anything and was very informative! He was also very kind and informative throughout the whole process. And we got our first month free!!

Name: J*** T*****
Date: 2016-12-30 02:11:06
Rating: 5
Comment: Anthony gave my mother and me amazing service! He is a high quality worker, definitely deserved 5 stars. Extra space is the best storage hands down.

Name: M***** F********
Date: 2016-11-29 21:27:07
Rating: 5
Comment: Angie was very professional. She was efficient and friendly with everyone who came in. Shes very knowledgeable and has a way of making you feel at ease. It was an easy and pleasant experience.. Highly recommend it!

Name: R****
Date: 2016-11-22 01:29:17
Rating: 5
Comment: Awesome service by Zach! He was very professional and answered all of our questions. He price-matched a great special and we were offered the first month half off. The office and location are extremely clean and well lit. He made the process smooth and pleasant. My fiancé and I are grateful that we now have one less thing to worry about! Now we can focus on our wedding and honeymoon 100%

Name: L***** L****
Date: 2016-10-22 16:28:23
Rating: 5
Comment: I reserved online and came in to finalize. Everything took less than 30 minutes. Excellent service. Both Zach and Angie are great! Highly recommend!

Name: K**** T*****
Date: 2016-10-07 01:16:14
Rating: 5
Comment: Great customer service from Zach, very helpful and friendly. Im upgrading to a bigger storage unit and love the convenience of longer hours after work for my storage needs. How many storage places are open until 10pm?!

Name: A*** B*******
Date: 2016-09-24 17:00:28
Rating: 5
Comment: Came in today to get a unit last minute Ehtisham helped me out right away. He was very friendly and helpful and was able to get me the unit I wanted. Also helped me by giving a code to get 20% off a moving truck. Definitely recommend this place for anyone who is looking for storage.

Name: v****** b******
Date: 2016-05-27 22:55:32
Rating: 5
Comment: The staff was extremely helpful and friendly.Ralph went out of his way to make sure we were comfortable and satisfied with our space. Good job guys, keep it up👍

Name: F***** M*****
Date: 2016-05-27 17:22:28
Rating: 5
Comment: These guys are awesome. I use them for my business. The property is very clean and there gate hours are the best. And they are easy to get to. Right of the 5 freeway. Ask for Ralph. He is the manager, hell take care of you.

Name: E**** R****
Date: 2016-04-03 00:06:44
Rating: 5
Comment: Great friendly service and easy process in setting up for new unit via remote lease. Christina was absolutely wonderful! Thanks!

Name: F******* F********
Date: 2016-02-09 23:21:38
Rating: 5
Comment: I love this place because from the moment I walked in Ralph and Christina greeted and welcomed me with a warm welcome and smile. They were awesome and really gave me the peace of mind that this was the best place for my storage. I would strongly recommend this place to all family and friends. Ask for Ralph or Christina they are the best. Thanks so much guys! Five stars ⭐️⭐️⭐️⭐️⭐️

Name: J*** T****
Date: 2016-02-06 23:53:51
Rating: 5
Comment: The best customer service Ive received with Extra Space Storage... Thanks to Ralph and Christina! They were very friendly, helpful, and knowledgeable! They were able to answer all my questions and they resolved my issues easily :) They were easy to talk to so it just made everything go smoothly. Thank you thank you for all your help!

Name: j**** m******
Date: 2016-01-29 18:34:17
Rating: 5
Comment: The Customer Service was excellent and the facility is clean, Ralph did a great job of making sure I got everything I needed and I would definitely recommend it to any of my friends anytime. Thanks

Name: D*** B******
Date: 2016-01-23 01:35:10
Rating: 5
Comment: Excellent service, very quick process in renting the unit, great location, clean, safe, easy access, a most reasonable monthly rental rate and Ralph is very professional and always happy. We are thankful to have discovered Extra Space Storage in Anaheim.

Name: D**** V*****
Date: 2015-07-23 16:45:26
Rating: 1
Comment: I am not very sure that this facility is safe. There are cameras, but the unit doors are not alarmed as advertised. I personally have seen tenants hop fences or on property after hours and their behavior looked suspicious...I was evicted from this facility after having a unit there for the better part of 10 yrs with the previous ownership, All-Aboard and with Extra Space. I will admit that I was warned and left with mo.problems. I was treated well by management (suck it Ralph, hahaha) but he did call other storage facilities in the area and mentioned me specifically to those facilitys employees and management w/ a recommendation to not rent to me. These are facts and not opinion. I managed to find a fine storage site with Storage Etc. They are similiar in site cleanliness and employ friendly personnel. The location is fwy close and never very busy or too crowded. Ask for Karla, she is very helpful!

Name: E*** O*******
Date: 2015-02-11 20:38:56
Rating: 5
Comment: Absolutely, can not say enough nice things about the Extra Space on South Adams. To say they have been helpful, does not give them enough credit. They have truly went above and beyond. I am the owner of a company and frequently use storage facilities around the country. I have never worked with one more delightful than this one. I had to have multiple things delivered to my unit and was not able to be there to over see any of them. I was in TN and would not be able to be in Anaheim for another month. The items were extremely important to our client and there was no room for error. So when one delivery went disastrously wrong, you could imagine my panic. The awesome people at Extra Space took care of everything, got all the items into the unit and even sent a pic to put my mind at ease. Just wonderful people, would have ended up costing me a lot of money and a client, if not for their extra effort to make sure everything was right.

Name: K**** S****
Date: 2015-01-09 19:31:47
Rating: 5
Comment: How do you have the best experience ever with storage?!? :)We had the BEST EVER experience. Ralph mad everything smooth and easy. The units were clean and well managed. Felt so comfortable storing all our belongings. From beginning til the end it was awesome experience. We would totally recommend this place, and if we ever need storage again, we would come back to Extra.Thank you Ralph!

Name: G*** C**** S*******
Date: 2014-10-01 23:21:42
Rating: 5
Comment: Friendly service! They even negotiated the price to make it much more affordable to store our items. Safe place! Owner lives on site so personal belongings stay protected!

Name: D*** P*****
Date: 2014-07-31 19:18:33
Rating: 5
Comment: Had a great experience here. Units were clean and well lit. The free moving truck made things much easier. The staff was very friendly and helpful. Id definitely use this place again.