Fairlane Car Wash in Dearborn
Site: https://www.facebook.com/fairlan...
- Monday:8AM–7PM
- Tuesday:8AM–7PM
- Wednesday:8AM–7PM
- Thursday:8AM–7PM
- Friday:8AM–7PM
- Saturday:8AM–7PM
- Sunday:8AM–7PM
The best! Can’t believe how spotless my car came out! I’ve taken my car to many different car washes and nobody compares to fairlane. Truly are the best!
Took them two and a half hours to wash, vacuum, and wipe down the car. ended up leaving with out them finishing the job.
I went to get the full service. The woman at the window told me it’d be 30 minutes before I’m done.. No problem.I’m outside waiting & watching several cars that came after me, leave before me. It was an hour and 45 minutes before my car was done.Finally my car was “done”.. they didn’t clean the windshields, or the back underneath the back window.They didn’t clean the door jams, and there were multiple areas of the car that wasn’t wiped at all.I will never use Fairlane carwash again.
I use this place since its convenient, I stop in about 2 times a month. The last 3 times the guy who guides you in and sprays your car made me roll down my window, and hassled me for a tip, the first time I gave him a couple dollars, , the 2nd time I just ignored him and the guy was upset and did the minimum to spray down my car. Yesterday he haggle me for about a minute, I said I would tip when it was done and he threw a fit saying they are different from the finish guys. . Very unprofessional and unacceptable. I always tip the guys that dry my car 5 bucks. Since when is a $10 car was supposed to cost $20 because you have to tip every single person there.
Very nice attendee. The worker very nice and thoughtful. The wash is very good too.
The minute I entered the car at the starting point , the guy asked me to put my car in neutral knocked my window and ask me for tip.which it wasnt professional. I usually tip the people at the end who dry my car with their towels. I hope a manager read this .
Very very bad service,,, I am there in Raqqa. I paid VIP service. I paid $35 and got the worst service I have ever known. I paid a tip of $10 to the worker who did not do his job properly. When I asked the worker, could you scan the doors from the outside, he answered no .
Went to vacuum my car. I saw a empty vacuum station started to drive towards it then one of the employees started to yell at me saying it was closed. It was 330 in the afternoon did not want full service just wanted to vacuum my car. Went to turn around saw someone else vacuum there car. It was very rude and no reason not to let me, but its like they were saving it for someone else. Tried to speak to a manager and kept giving the run around. Poor service 😪😒😒
Totally worth the money. They wash and dry your vehicle, and if you get full service, they wash the inside windows and vacuum and wipe down everything inside. They do a great job.Dont forget to tip the guys, they do a great job.
Awesome experience. I got the 25$ VIP wash. Inside outside clean and shiny. Lots of staff swarm the car and get it done quick. Starbucks in house for the 20 minute wait. I took a rough all winter long dirty interior... And a regularly washed exterior in. It looks great. The guys appreciate a tip.
They do an awesome job. They take a little longer than what I would like, but it is well worth the wait. Their attention to detail is second to none. For $16, I got the Silver Package which is a wash, window cleaning and a vacuum. They dont do the best job on the windows, but they do an awesome job on the vacuuming and wiping the door jambs as well as wiping down the rest of the interior.They are extremely friendly. I stood outside while they cleaned the inside of my car because it was a nice day out. Each and every individual who passed by me acknowledged me and asked me how I was doing. They are training their employees right. Very friendly. I stood outside, but stopped in the waiting room for a brief moment where they have a television, comfortable chairs, a complimentary coffee machine as well as complimentary bottled water for their guests.
HORRIBLE. don’t come here u less u want your car scratched up. I showed the manager proof of the scratches and he did nothing about it. You’re better off washing your car at home.
First time coming to this car wash. Great customer service. VIP washes $25 includes exterior and interior. They do a very good detailed job. I told the guy to focus more on the rims and it came out very shiny. Vacuumed all the rocks, dust, and hair off my carpets. Don’t be afraid to ask them for any favors.
I paid for the VIP car wash for 2 cars. Tipped the guys extra 10 dollars each and at the end I get cars that are not properly Vacuumed, mats not washed, dashboard not wiped, water spots. Sorry to say but I felt like quantity matters to them more than quality
It was my first time getting a car wash and I’m not experienced with how to go about doing one. So i enter and the man cleaning the car is yelling at me to drive forward and put the car on neutral (he did not need to yell at me I am inexperienced). Getting past that part (I’m not touching anything just on my phone while it’s on neutral) the car stops and the guy yells at me to continue driving and then they both accuse me of doing something to my car to make it stop. Need i say again i didn’t touch anything. Then they tell me to go back around. I give this one star because i didn’t deserve to be screamed at for not knowing what to do and accused of ruining my own car wash. Don’t plan on coming here if you want to be treated disrespectfully.
I really appreciated the wash!!! We had been getting rain, it seems for 2 weeks strait! I got my car all nice and clean! But the time I got home...the birds had gotten me!!! Im sure you know what I mean! LOL! The car wash uses LOTS of soap!! Make sure you bring extra cash so you can leave a nice tip for the guys who dry your car!
The machines themselves are good quality for exterior autowash. Issue with underbody wash not activated whenever. I dont let them clean the interior cause I know theyre not good at that.
Worst place ever,I asked for the VIP bundle and this is what they did to my car
My husband owns a car wash but it’s a drive from the house. Fairlane is down the street so I wanted to try it out and I am so happy I did. The guy took his time and cleaned every spot. This place truly cares about the cleaning I can tell.
They always go above and beyond. Emblem fell out of the interior mat in my car and they kept it over 6 months. Never had a bad experience here now that o think about it
Super popular and busy car wash located in Dearborn they offer full service car wash as well as basic service car washing, the expected wait time for full service interior and exterior cleaning is approximately one hour.
Horrible job! My car was very dirty from many sides. I was better off cleaning the car at home. The staff is rude and lazy yet they expect you to give them more than 5$ tip. I don’t recommend this car wash.
The worst car wash I have ever been to. The workers have no respect to the customers and have no experience even detailing. My rims were terrible as always and the front bumper of my car still had bugs on it. I highly recommend going somewhere else.
As a long time and happy customer i dislike the car wash pricing options that have recently changed. I use to able to get my car washed, dried, vacuumed and wiped for $16, $18, $20 or $25 if you wanted the VIP. I drive up today and ready to pay $18 along with the $16 and $20 option. The only option to get my car wash, vacuumed and wiped is $25. Thats ridiculous! So i paid $10 to get my car wash and dried, tire shine, well... they only shined 2 tires of the 4. When i asked the employee if had shined all 4 he said yes, when i got home that was not the case. I not only believe that your decision to increase the price is hurting your customers, but also affecting your employees who work on tips. Your welcome i hope this critical feedback helps.
This place is a joke. Rims always filthy. The line is filthy and scattered with debris of busted car parts. Overpriced. Lazy workers who have zero experience detailing interior let alone exterior. Bugs still on bumper. I requested a rewash because of bird droppings that the dude wiped off with his towel. Not satisfied with this place at all. Used to be good but idk what happened and they have trash employees and trash all over the lot.
They clean your car good and nice spot but they make me uncomfortable they want to force you to give tip they keep asking I always give tip but they made me uncomfortable
Just wanted a basic wash with a wheel cleaning, guy at the counter said it was 7 dollars. I paid the man and when I was at the end of the wash they manager told didn’t do my wheels saying it was 8 dollars. I told him the guy at the front said it was 7 and he was being very rude and was yelling at me. This was after I had tipped them as well, he was in my face and I always clean my car here and I felt very disrespected. I don’t care about the extra dollar, he didn’t have to be all in my face and be disrespectful.
DONT GO HERE, HORRIBLE. Theyll Break your CAR. I was a usual at this car wash I was here once a week, until they broke my arm rest, my sunroof, and lost my floormats. When I spoke to Jerry the manager, he pretty much acted like I made this up. Never going back. Ill have my day in court.
It was a horrible expierience. I paid $25 for vip inside and out service. I ended up vacuuming my own front seat AFTER I told the guy it was fur on my seat. The inside of my car was still dusty and the windows had smudge marks on them and it still had an odor on the inside, I just purchased the car. The guy told me this was not a detail shop and I would have to pay almost $200 for a shampoo and they didnt have to do what the did AND expected a tip. I gave each guy a dollar...told them thanks but Ill never in this life give them any business or recommend anyone to them. Not to mention i was there damn near 45 min. Horrible expierience.
My experience here at fairlane carwash has been spectacular all because of one team member which is Terrance Scott. Terrance better known as T-man has great customer service he made me feel as if I was at my family members place. My car is another thing other then his great customer service. T-man makes my car spotless every time does not miss a spec of dust on it every time. Takes his time and talks really professional to the customers. The person that owns this establishment has a great team member on his hands and if I was the owner I would never let this man go.
If I could give Zero stars I would. Paid $25 for someone to move dirt around. They didnt even vacuum anything...WHAT WERE THEY DOING! As I going to tip the worker, he walked to the side of my car and said What no tip! Called and asked for manager and he wasnt in but I was guaranteed a free wash. I just want my money back to clean it myself. I will not go here again.
Great and speedy service. My car was trashed from my small children eating and spilling stuff. These guys are miracle workers and made my car like new again. All in a timely fashion as i enjoyed my starbucks underneath a umbrella next door. I couldnt be more pleased. This is my new carwash.
Best car wash Ive ever been to! Besides the cleaning which was excellent the accommodations for your waiting area are second to none! You can fill up your tank , grab Starbucks coffee , get on you wifi or just watch TV and enjoy complimentary refreshments! Tip bc they deserve it !! Ive had less done at a $60 dollar detail then what I get for $16 at fair lane care ash
Awesome service always get a clean carwash always have in at least 5 to 10 Guys drying your car which is awesome and would the new equipment you feel your car is getting clean better met the owner Alex Great guy peoples person I highly recommend
I wont take my sport cars to most touch washes, but this place is the exception. Always a pristine clean, with no scratches and the workers dry faster then winter lips.
Theyre no where like they used to be, this carwash lost my business. I pay $25 for full car wash and I leave unhappy everytime. Buy new towels cuz your employees wipe down the car after the car wash with oily towels.
THEY STOLE MONEY FROM ME!! So I used to go everyday to this car wash but not after what they did to me today. So i told them to clean in it from inside and outside and I had a 100$ Canadian in my car when I left it to the. And when I came back to get my car I didnt find the money and I knew it was the guys that cleaned it because when I asked one of them said he put it in the cup holder and I checked but t wasnt there so I asked the other guy and he walked away and came back with the money!! And he said it might fall when he was cleaning so I called the manager and he was like Oh you got your money back what else you need? Thats BULSHIT!! And its not the first time that I miss stuff front the car I lost a glasses once in there.THIS IS THE WORST CAR WASH AND MANEGAR!!
Hands down the best car wash in the Wayne county area I feel like my car is the only car they are working on. Every time I come here it’s like I’m getting a new car again it always looks like I just took it off the lot!
$1 for unlimited time vacuum no need to worry about adding another quarter, $8 car wash includes pretty much everything we need in regular car wash. From tires to air dry and complementary towel cleaning.
Great place. Tip well and they treat you well :) heads up the guys there make waitress wages so take care of them and they will take care of you
EXCELLENT PLEASE READ THIS : I live in Macomb County and I called at least 5 different places. They all charge at least 125$ and above for INTERNAL detailing only ,so I have to drive to you every time at least 50 min to get my car clean from inside and I love the service . Thanks again
I go here maybe twice a week. I have a lease so i like to keep it clean inside and out. This is hands down the best wash around. The workers are attentive and go above and beyond to serve the customers needs.
Do not go here! I just started working in Deaeborn about 3 months ago and found this car wash, I loved it! Went 2-3 times a week. However, they just changed some machinery inside the wash and they dont shine your tires and wheels by hand anymore. I just went through and there was a new 2015 mustang in front of me, the new machinery lifted him out of the tracks and I saw the track snag the inside of his chrome wheels. Then it was my turn, the machinery grabbed my roof rack and lifted the front of my car out of the tracks. The hand dryers said everything was ok but when I got to work my entire roof rack was destroyed, I know they have signs saying they are not liable for aftermarket parts but the hand dryers could have atleast told me it broke because the plastic parts scratched the entire roof from me driving after it broke. I never had problems with my roof rack, but after that and seeing that mustang Come off the tracks Im never coming here again.
They do a great job in and out. Its not advertised and was told they dont do hand wax anymore, but was given wrong info. Manager told me they still do hand wax so maybe next time. Thanks
If I could give this place 0 stars I would. Waited an hour and a half and paid $25 to come back to my car the same way I gave it to them. The salt was still on the mats, dust all over the dashboard. Literally exactly the same. Dont waste your time and money!!!
They did an excellent job! I got the $30 detail and I was very pleased.
They do an awesome job. In 20 minutes, the destruction done by a road trip with kids, vanishes...all while you sit in a cool and pleasant cafe with complementary gourmet coffee and TV. I highly recommend it! Why? Because the help and the owner are always smiling. THATs hard to find.
This is the best place to get a full service car wash in Dearborn. The best part is the Starbucks thats right beside it where you can have the best cup of coffee while you wait!
Great car Wash leaves your car spotless
Very horrible car wash when its busy. They rush the cars through the machines and barely pressure wash the car for 20 to 30 seconds. Soap is very watered down. The only redeeming thing at this place is the inside cleaning is pretty cheap considering the whole car is done for 25 inside and out.
Freaking left my car super dirty like Im paying more to get it clean they used to do a good job this time it is unacceptable my car is still dusty and didnt even vacuum good seriously rip off Im not expecting a shiny perfect clean but freaking come on... MANAGERS HORRIBLE NEED NEW MANAGER
The best car wash in metro Detroit, period. The attention to detail is incredible, inside and out. Basically what you get is a detail job (minus the hand wax) for $25.
I went to this car wash place At the entrance there were two means with an attitude and one of them hit my windshield with the hose and did damage to my car and they made me damage my car when they were directing me.
2nd time I went there and I had to go over their work. Some of the stains left were so obvious and I pointed them out. Its like you have to stand over their heads to get a good vaccum and wipe down.
I can’t explain in words how bad this car wash place is. My car still had so many dirty stains that weren’t washed off. Never ever will I come back.
The worst carwash you will even see. Very old wipping machines that dont do the job right. And cost too much for an in and out.
Terrible service. Paid for a full services wash and waited in the lot for 20 minutes and no one bother to go to my car in an empty lot. Another women had arrived in her car and her service was started right away. I went out of my car to see why I am not getting my car cleaned and they told me they forgot about my car and didn’t know I got the full service. Very unprofessional and just lazy.
Best car wash I have had in a long time. Thank you Fairlane!!!
Worst car wash and it my first time there I usually go magical touch car wash not because its 8dollars cheaper but they do a better job then they do
The VIP wash is excellent. Cleans your car in and out. No other car wash does a great of a job as they do.
I had an awful experience. I paid $35 to clean the inside, outside, and the engine. I ended up cleaning the engine myself and going over almost every corner of the car to clean after they were done.Bad customer service and no respect or value for customers.
Bad car wash. They barely uses soap my car wasn’t dried good and they forgot to shine my tires. I don’t recommend this place.
Nice place, they do a good job and do it quick. They actually care about your vehicle and they have a detailing service as well.
Love love love this car wash. Very good staff, never disappointed with the service here.
My first time coming here and I will definitely not be back all they ask for is tips they hold there hands out like homeless people and wait to be tipped after I pay never coming back my car was not clean!!
Best full service in Michigan, bar none. For $30 you get a full mini detail, so leave a generous tip.
1 star so i can post it. Very bad place, they always braking something on the roof, antenna, rack etc.
Good Car Wash and Service. Totally Satisfied. 1 star taken away because the premises could be a bit more cleaner.
Good, but not fantastic. They didn’t dry the windows perfectly so there was some residue left, but the body and wheels look great.
Car comes out clean and their detailing is outstanding wouldnt go anywhere else
The worst place experiance i have ever had.they used a wet cloth and wipe out my whole interior which made it more dertier. Wont recimend it. Waste of $25
Worst service ever!! the workers are very rude and i had alot of items stolen from my car when i had the interior service done ! and when i told the owner about it he told me they werent responsible! I DONT RECOMMEND ANYONE EVER GOING THERE !
Cheap for car wash, some do good job just need to be told miss spots
As always, very detailed in cleaning my van. Great service, fast, and friendly.
VIP Cleaning is so worth it. $25 for your whole interior cleaned + your exterior and rims
Love this place!! Guys do a great job my car is so clean
Best car wash Ive been to Nationwide
Thanks to David Mason and Charles MetcalfWho actually made my car full of dog hair ,slobber and gunk look like rolled out of the production plantIn just 30 minsEagle eye precision detailing .
Lots of staff, very quick and clean. The wait could be ruff and the location isnt pretty. Very meticulous and almost on par with Mr. Cs
Always a solid carwash. Workers are well trained and have a positive attitude.
Don’t go there you’ll pay $30 and the car the car stay dirty bad service
They do a good job. Always busy...
Best Carwash around couldn’t be happier with service and the shine to my car !!
Best car wash in Dearborn and Detroit
Basic wash starts at $6 but they do a good job. Opens at 8 am weather permitting
Very very nice place and nate was doing great service
Great car wash been going there forever great people.
Had a car wash at 5:00 P.M and got a V.I.P car wash and the employees that did my car did not look like they knew what they were doing and they looked like creeps and asked for tips never going there again
It was ok the detailer was very slow and the supervisor has to make him do the tire treatment!
You can never trust them. They steal items from your car. The workers are very rude. Really bad service. Never go there.
Best car cleanup ever if you can get in .always very busy
Likes:* Discount for the fuel receipt* Clean soft cloth in the wash* Slow dryer blow over my soft topDislikes:* Presoak guys didnt listen to my request to clean the wheel wells
The best car wash ever amazing job every time
If your looking for a car wash go elsewhere. they stole plenty of valuables out of my car and did a horrible job
Best car wash and nicest staff !! Wont b disappointed...
Brought my car in for a quick detail, left and my $300 beats were gone! Theives work there!
Poor service very bad car wash
The equipment are good for the new paints
Never any soap when i come to get a good wash just water
The best Car Wash. They clean inside out. They are the best.
They stole out of my car and overcharged my debit card. Broke my mirror and the black people that work there tried to fight me.
Fast and They detail quickly with a comfortable waiting room with tv and complimentary bottle water and coffee
This place is frikken amazing, with exception to the super long wait... Ive been there 3 times, and its taken an hour each time.
Crazy good service. Just missing a membership model and salesmen to upsell you on the extras they offer!
Great staff. My van always looks great afterwards
Great serviceNeed to supervise if you want it 100% done
Good work there
Smartest $25 I’ve spent in a long time! Professional, fast and good!
50 dollars down the drain dont waste your money like I did
They got some weird ass tire shine that splashes all over the car as soon as you drive off
What a horrible experience 🤦🏻♀️
They always do a great job! #HOLLA
Probably the best car wash in dearborn
Pay thim cash only....dont use creadit card in thise place
One of the best car wash in Dearborn, Michigan
Best car wash in town .
The $30 VIP was decent but a bit lazy
I,,, work heur as an employee!!!! And,,, i know the owner,,, and he a great business man and a excellent person.
Best car wash in Michigan period...
Good car wash for the money.
Best car wash around!
👍🏻
Nice car wash for the price.
Best car wash
Great job on cleaning my transit connect
They are by far the best in Dearborn. Best detailing.
Rude people from entry point to the exit!
Vacuum ate my dollar and they were closed when t says theyre open
Great place for a car wash
Best customer service around! They never disappoint
Great car wash
Always gives me great service!
Lazy and distracted staff. Long wait for a mediocre job.
Worst car was I have ever been to.
First and last time coming here. Taking my business down the street.
Good service 👍
My favorite car wash
They need to care more for their customer.
Awesome deal great service
Good car wash
I over paid for a half of a job.
They do an awesome job!
A regular. Amazing service always.
A lot of tension to detail. Appreciate the service.
Number 1 car wash in the city!!!!!
Good
Great customer service.
Clean on the inside cream on the outside
Great!
Best
There getting more and more expensive
Very crowded place
Great service
Always packed.
Great job
Free
The best for me!!!
Excellent service
Clearly Clean 💦🚕💦🚗💦🚙💨💨💨
Best in town
Outstanding
The new dryer is causing damage to the car roof, this is very bad
I already have several years going by my trucks but today they were a terrible job they were cleaning inside when it started to rain and I saw that they had the doors open and I told the manayer that yes because they did not saw the doors so they would not get wet inside and he answered that they could not work with the doors closed the well-wetted seats terrible service 🤮🤮😡😡👎🏻👎🏻👎🏻
Total reviews rating 3.7
173 Reviews for Fairlane Car Wash 2023:
Review №1
2022-03-10I usually never post reviews but I have to say this was the worst car wash I have ever been to. I came in to do a full interior wash and the guy literally did nothing. He was so lazy and didn’t even vaccum it. Looked like he didn’t wanna be here. I realized it when I went home and had to hand wash majority of it myself. I brought it back in and was even told to my face that who ever did it did a terrible job. I do not recommend coming here.
Review №2
2022-08-20Comparable prices to everyone else but far superior quality for what youre paying. The staff is extremely friendly and theres rarely a wait. I cant say enough good things about this business.
Review №3
2021-12-24I paid for a car wash and went through the gates. Once I got to the car wash entrance, no one was there whatsoever. The car wash itself was off, no attendants were there to even turn the car wash on. I had to physically park my car and go inside of the building to get someone to come out and guide the already long line behind me through the parking lot.Once the attendant came through and started the car wash it became a pleasant experience. The equipment is all brand new and the drying experience at the end was thorough. Overall this is a decent car wash to go to if you don’t mind the wait in the beginning.
Review №4
2022-07-30Got a basic wash and they went above and beyond. Car looks great
Review №5
2018-08-31So, Ive paid $25 to get my car washed at this place and i could not regret it more.It feels like they did not even come near the wheels. And for the photo that shows the red stains, After I came home I simply rubbed it with a cloth with some water and it was gone.What a waste of money!
Review №6
2018-05-21Variable! Depends on the person cleaning your car!This guy didn’t even bother cleaning the trunk! He said he didn’t know if I wanted it cleaned!I picked up the stuff in the pic down from underneath the passenger seat!Also uncleaned spots were everywhere !
Review №7
2022-07-13I went they barely even cleaned it and I did the vip full wash bas service 💔
Review №8
2021-11-24Best car wast in Dearborn MILove coming down here
Review №9
2022-04-29First time to a car wash my sister was driving this happened about 20 minutes ago the guy was extremely rude while he was explaining the directions he started yelling at her and saying I dont think you understand me Im talking English and my sister left crying because of how rude he was pretty sure it was a racist comment because me and my sister are Mexican
Review №10
2021-11-12Wow worst car wash ever! My car is still filthy smh