Family Auto Sales and Service in Alanson

Review №1

2022-05-07

I was having some issues with my A/C making terrible sounds and called every shop Ive been to in the area before. Earliest I could be seen was 2 weeks later. Called Gary at Family Auto and he said to drop it off that afternoon. Took my Jeep there at 3 and got a text that it was done at 5:15, fixed and working as it should. Absolutely phenomenal turnover and couldnt be happier with the price! Great small-town shop that just wants to help everyone out as best they can. Highly recommend!

Review №2

2022-06-08

Family Auto did a great job on my vehicle! Gary squeezed me into his busy schedule and my car is driving great. If your looking for affordable and amazing auto service, go see Gary at Family Auto!

Review №3

2020-09-04

DONT GO TO THIS PART-TIME DEALERSHIP!! Yes, they have an average of 12 cars out front but typically half are junk and only one or two are listed for sale at a time (tipically overpriced). The owners are also not good at returning or even takling calls. They also have some weird hours that they may or may not be open. Ive contacted this pace a few times afout a vehicle I was interested in. Either I left a message, never heard back or left my contact info with a woman and I never heard back. Finally made an offer on a car that was for sale and said I was very willing to negotiate and wanted to know their best price (chances were I was going to accept). A woman again said, let me talk to my husband. Never heard back ever after leaving messages. Today (four days after I made the offer) I found out they sold the car I wanter yesterday. Talk about poor communication and bad business practices.

Review №4

2020-06-05

Bought a tundra from him a 2000 miles ago. I had to put a new cv axel in 200 miles after I bought the truck. Now there’s a massive issue with a shake that started of small. I addressed it with him and he claimed it was the brakes. I replaced them, it didn’t solve the issue. After I told him that the shake is to the point where I can’t drive my vehicle he read my messages and hasn’t responded. My first loan was taken out for this vehicle... it’s broken before my first oil change:(

Review №5

2018-11-15

Very friendly and honest lot. They even came in on a Sunday for me so i could buy my car. Always responded back to me promptly! I have sent my friends there and I know 1 of them has also bought a car there and is very happy!

Review №6

2018-11-15

I was searching all over the internet and driving from sales lot to sales lot looking for a newer veichle. I called Family Wholesale Auto to see what they had. I told them what I was looking for and he said he had some new stock coming into his inventory. The next day he was able to match me up with exactly what I was looking for. One thing I wasn’t expecting was the sports edition and how clean and smoothly it rides. I will be buying my next vehicle from them!

Review №7

2020-06-08

Nice small town business! Prices are extremely reasonable compared to area dealer prices (even private prices for that matter) and the owners go above and beyond to help their customers! These guys will always have my business and Ill refer many more people too

Review №8

2018-11-25

As long as you have a little patients, this company is the right place to purchase your next vehicle. The owner, Garry, is looking out for the customer first. Thanks for all your help with The Ford I bought!

Review №9

2018-11-15

Love that the owners listen to what I wanted and what I needed! Bought a reliable vehicle, with winter around the corner I know I won’t have any worries! Will def be doing business with them in the future!

Review №10

2020-06-29

I ordered tires from them best price around they came very fast and worked with me to have it done on a weekend!