Kerbside pickup
Yes
Family Fare Supermarket in Charlevoix
Categories
Location on the map
Charlevoix, Charlevoix County, Michigan, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Highlights
Great produce
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Offerings
Organic products
Yes
Prepared foods
Yes
Amenities
Public toilet
Yes
Wi-Fi
Yes
Crowd
LGBTQ+ friendly
Yes
Planning
Quick visit
Yes
Recycling
Glass bottles
Yes
Metal cans
Yes
Payments
Cheques
Yes
Debit cards
Yes
NFC mobile payments
Yes
SNAP/EBT
Yes
Credit cards
Yes
Phone: +1 231-547-4131
Site: https://www.shopfamilyfare.com/l...
Site: https://www.shopfamilyfare.com/l...
Opening hours
- Monday:7AM–10PM
- Tuesday:7AM–10PM
- Wednesday:7AM–10PM
- Thursday:7AM–10PM
- Friday:7AM–10PM
- Saturday:7AM–10PM
- Sunday:7AM–10PM
Family Fare Supermarket in other cities:
Comments (199)
Computers at register ALWAYS have issues whenever I try to check out. Turns a 2 minute transaction into a 15 minute transaction..
Pricey .. deli food not impressive flower bouquets outrageously expensive .. I wouldnt come here if youre trying to feed a family of 4 or more thats for sure
Clean and friendly. Couldnt find any quinoa :( Probably hidden in plain sight.
Nice very clean great workers
Decent prices for decent products with helpful staff
A good place to shop and clean
The staff is always polite and helpful, even when understaffed, they do a great job, I dont mind paying a little more than I would at Walmart or Meijers to have good service and a better company.
(Revised one day later!)A new level of rude! After the bottle machine would not accept bottles we had purchased there, we went to the service desk. After several minutes an employee wandered over to help. We asked him to refund our bottles. His response: “ We don’t return bottles at the counter. If the machine doesn’t work, throw them away.” I reminded him that Michigan law says they must refund what they sell, he rudely denied any such responsibility. Spartan Nash needs to replace the leadership in this store and retrain any remaining employees.Update: the next day the store manager called me directly to apologize and have me identify the employee in question. The manager agreed he had a training opportunity an said he would tackle it. He also volunteered how would have addressed the situation...his approach would have met or exceeded my expectations. Hats off to the leader of this store!
I just recently moved to Charlevoix and it’s an amazing little town, and unfortunately Family Fare is one of the only grocery stores. Every time I go in there the cashiers are extremely rude. Don’t recommend. Horrible customer service.
Can goods last forever but are cheater elsewhere. Produce last just out of the parking lot. When you see five items left you know theyre the oldest. Good corporate specials. Well staffed with nice people. Some of the managers meat specials are green. I know we are a long way from perishable sources but the staff could do a much better job of purging the aged stuff and selling it for 1/4 price or donating it.
High prices, Only one cashier working so theres a line guess what you get to wait, Self check out is for credit cards only. OLSENS has better prices and better quality meat.
It is a decent store you can get decent groceries there . Everything in it is expensive . There are a couple problems theres a spot in the store that smells like rotten garbage. They closed their deli very early. They dont have enough employees. They dont pay enough money for their employees. And their manager is kind of rude.
Was fine until i went to check out. Self scan stopped because it couldnt handle processing grands biscuits and 5 employees stood there looking at me until I was going to leave and go shop somewhere else. Which im just going to do from now on.
Prices are crazy high and people arent that friendly. If you can, head to the Meijer in Petoskey. At least the prices are better.
Great service, good fresh meat and produce.
The store is long with short isles. Well marked, a nice size store. Some prices are higher than what I see back on West coast. People friendly. And helpful. Can get in/out quick if you need.
They have a good food, beer, and wine selection. Easy to navigate.
A great selection of grocery items and reasonable prices,but at checkout, the cashier was angry and hostile...ruining an otherwise wonderful experience!
Had a bad experience with A2 milk. Costly and expiry was within a milk. It normally more than a month
Nice small (compared to home) market. We stopped in to get flowers for a relative nearby while on a short vacation to Charlevoix. People seemed very nice and helpful.
Smaller grocery store but with everything that we needed for our vacation stay.
Self-checkout worked ok. The next guy in line after me waited until I bagged my groceries instead of scanning and having his junk come down the belt into my junk. Prices are higher than I would like. Some displays placed in the aisles block movement of shoppers. To adjust for that I leave my cart at the end of one aisle and then I walk up and down an snatch and grab, go back to my cart and move over two aisles and repeat.
Shop there EVERYDAY ! #Yes
I am a local and the Family Fare in Charlevoix is my go to grocery store. It is always clean and the shelves stocked. The deli is quick and clean as well as the meat department. The one complaint I have are the prices. The price of food at all grocery stores are going up, but it just seems like if your not paying attention to every single price on every piece of food, you can end up spending an arm and a leg.
Wonderful store. Very large selections. Friendly!
This used to be in my opinion the best place to grocery shop in Charlevoix. However its gone downhill. The returnable bottle/can machines are always malfunctioning and shut down. Today we left after choosing a couple items because there was one cashier open and a very long line, same at self check out and customer service desk. Olsens is definitely a better store.
Great staff, knowledgeable and friendly..
They always have samples by the deli and the meats. Prices are a little bit more than what I pay at home, so If its just a few things I need, not much of a choice. Unless you drive all the way to Walmart or Meijer in Petoskey. Overall a nice clean grocery store.
Very in happy,we ordered a meat tray for a funeral wake,and they said it would be ready by 3:00 pm,,they never made it. I would never ever order anything from their deli.
Prices and service excellent. Easy parking. Convenient to the airport.
Always has a little more than my own family fare. Can get just about anything here.
Their self checkout machines are the worst of any store chain.. but their staff is super friendly and the store is clean with a good selection of basic items.
Started @ the deli. Grouchy deli clerk. Ended up going to the pre packaged section.Otherwise, good selection of products. Typically priced for a tourist town. Friendly checkout.
0 customer service. This place is terrible and they obviously don’t care about any of their reviews. Avoid this place at all costs
Great found all our needs there good prices
Frequently out of stock or dont carry sale items listed in flyer. But the people and management are friendly and helpful at the East Jordan location.
Good organic selections. We shop there often.
The staff is not very friendly or all that helpful when I asked about a cut of roast that was supposed to be on sale, I was told its not my job
This is a clean, well stocked store.The problem here is finding help. Dont go thru the self checkout!!!
Friendly and professional staff, good prices!
Nice grocery store to pick up those needed items.
Good local grocery store. Has everything you might need. They do curbside pick up as well.
Prices are high and a lot of the staff is dismissive/apathetic but better than going downtown to Olsens or driving to another town.
Prices can be high, but if you take a few extra minutes you will find some great deals.
Good, convenient place to buy items. But, really expensive, and some staff are hella rude.
One of two grocery stores in charlevoix. Its great that they have a popcorn machine to keep the kids settled & munching so they dont try to grab thing off of the shelves
The gentleman helping with returns wonderful I told him also..The two gentalmen clerks are nice.
Good small town market, nice variety of brands.
Lazy rude employees. Things on their shelves are usually close to expiring or already expired. Only shop here if desperate.
Very nice staff, very helpful, prices are fair. Never had a bad experience.
Great supermarket. You can get some very good deals here if you watch their advertisements.
Nice clean store, well stocked and great people that work there.
Very well stocked for a small town grocery. Great job guys!
Very good service and selection.
Family Fare has everything you need but they are quite expensive on many items. They can also be very busy, especially during tourist season.
Im gonna assume this means the Midland one. Sometimes this places surprises you with exotics like Labriola bread from south suburban Chicago.
Why cant you supply more cleaning supplies , like Disaffected wipes,!!
Clean store. Professional staff. Nice atmosphere
Horrible customer service everybody there besides the two older gentleman hate their jobs and you can tell. I’ll just drive to Petoskey
High prices but good food and great customer service
Lee and all of the employees are awesome!!!!
Good place to get groceries for a reasonable price.
I love to shop here because you get to see so many people you know.
Good local food store.Not fancy but has great greens.
Nice market, most items proceed higher than other markets but the atmosphere was undeniably nicer than most
Great hometown market. Great selection while not overwhelming
Overpriced and terrible produce quality. Do yourself a favor a drive up to Petoskey and go to Walmart or Meijers.
Nice selection. A smaller chain store so higher prices.
Pretty standard and fairly well stocked supermarket. All the usual stuff youd expect to see.
A great place to buy your groceries in a smalltown
Good stuff. Quite expensive. Some staff are rude.
Quick in and out, decent variety of products
Nice grocery store, good prices on some usually expensive items.
Great local grocery store. Yes you could drive an hour round trip to save 5 bucks but is that worth it?
Very expensive didnt have what was on sale not enough registers open long wait in line
Everything u need is one spot. Check out alittle slow. Nice friendly people.
Love the fresh meats and produce
The park is great but its missing a playground and BBQ grills.
Clean store with very friendly staff
Very friendly place to shop
Expensive compared to Walmart but friendly staff and almost everything you needed.
Nice local grocer. Surprising variety.
The best market in town. Good variety of food and nice wine selection.
Great selection of items.
I just love it. Its clean and nice helpful people
Clean store with everything I was looking for.
I appreciate the adherence to CDC guidelines during the pandemic.
Great. Variety of foodPricey, Walmart is 30 minutes for comparisons
Only store in town I shop
Clean, well stocked and awesome employees
Very nice place to shop, employees very courteous
Huge selection of fresh deli products. Very over priced.
Very neat clean orderly and friendly
Hard to find items, staff wasnt helpful, prices are kind of high.
Well stocked and they keep good hours
Great service in the new online shopping, fast lane.
Clean, excellent selection and friendly associates.
I love the store shop the fast lane service.
Small grocery store but full of great food choices.
I always prefer family fare, clean, friendly and fare priced.
We can always trust Family Fare will have just what we need!
Overpriced but staff was very friendly.
Wide variety of local and other foods, quick visits...
Terrible.. so much out dated food. Gotta watch what you buy.. ughhh
I only shop there when I need a few things, the prices are ridiculously high...
Good selection of food. Friendly staff.
Always friendly well stocked store.
Good fresh food but a bit pricey
Prices and selection arent great, but it gets the job done.
Bigger than my local one. Kinda like it better than my local one, too
Everyone is always so nice and helpful.
Everything is super expensive, double the price of most food markets
Nice market able to find what I was looking for.
Prices are high and the meat and veggie department have low quality
Quick trip in and out. Covid masks in place
Easy to shop and good sales on products .
Has good stuff for the grill
Need to get can return machines working as well as the water system.
Everything you need when fueling up. Nice staff!!
Overpriced but good variety.
Average supermarket that was small but carried most of what we needed.
Shelves full. Clean with lots of variety.
I liked it,it was clean,people were freindly
Very good people that work there
Long lines. But the cashiers r great
Limited selections. Just okay.
The prices are higher than going to Petoskey.
Clean store
Not enough cashiers, long line and 1 checkout
Always handy, can be short on help.
Little pricey and the people are a little rude
Always great and safe.
The prices of most things are outrageous
Always friendly and helpful😍
Seems like it is on a down hill slide, not enough staff
Good selection, higher prices
Fresh produce and fast friendly service
Pretty nice llittle grocery store
Good for a small town market.
Lots of items and good sales
Not to day
Helpful cashier, fast service.
Found what I needed. Good service.
Never enough Casher,s
Better than kfc
Meijersx an walmart are alot cheaper
Have about everything you need for the table and housewares.
Friendly and helpful employees
Great service with easy access
Good prices and clean
Clean and fully stocked
Staff are super nice
Helpful and friendly employees!
They have lots of selection.
Great place
Clean, fresh food, clean store
Very helpful and friendly
Cost too much
Good place to shop
Always good sales!!!
I just miss Glenns
Local grocery store. Quick to get in and out
Got a few groceries for the week.
Very friendly people.
Great place to shop
Prices are kinda high.
Friendly and feels like home 🏡
Average family fair experience.
Good prices
Clean, well stocked
Great grocery store.
Good selection.
Had everything
The chicken was great
Too pricey.
Great deals
Great store
Never a disappointed
Overly priced
Had toilet paper.......
Very nice place
Its crusty
Great staff
To expensive $$$
Everything you need.
Its okay I suppose.
Loved it
Easy in and out
Ok.
Total reviews rating 3.9
199 Reviews for Family Fare Supermarket 2023:
Review №1
2022-06-12Only 3 lines open. 1 of those with a sales clerk. 15 people in each line. Can they not open up more self serve lines!! Set up reflects an extremely poor value of Family Fare customers.
Review №2
2022-06-03There Store in East Jordan needs a little pick me up !! Would love to see a Deli where you can get all the other stuff they have like in Charlevoix or there other stores like that^^^^^One & Several Other Ones please>>>>>>>>> Thanks FFS.!!!!!!!
Review №3
2021-06-12The biggest grocery store in town with a good selection of things. I found the staff to be helpful but not overly so.
Review №4
2022-06-17Used curbside. Friendly staff. Made good substitutions
Review №5
2022-06-19Very friendly staff. Good deals too
Review №6
2022-02-12Friendly staff, great grocery products. My only complaint was that the one older lady who is a cashier June was really really rude to my nana and I. Other than that great store
Review №7
2022-06-25Clean, was offered help if I wanted some, very friendly cashier, had what I needed...😁👍👍
Review №8
2022-03-03For prices of stuff Ill drive to Meijer.great friendly nice staff
Review №9
2022-06-14This store has the most wonderful and fresh donuts.
Review №10
2022-02-08Great selection and quality. Enjoyed my visit