Kerbside pickup
Yes
Family Farm & Home in Alma
Categories
Location on the map
Alma, Gratiot County, Michigan, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Staff required to disinfect surfaces between visits
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Payments
NFC mobile payments
Yes
Phone: +1 989-463-9400
Site: http://www.familyfarmandhome.com/
Site: http://www.familyfarmandhome.com/
Opening hours
- Monday:8AM–8PM
- Tuesday:8AM–8PM
- Wednesday:8AM–8PM
- Thursday:8AM–8PM
- Friday:8AM–8PM
- Saturday:8AM–8PM
- Sunday:9AM–7PM
Family Farm & Home in other cities:
Comments (199)
I called the service center and spoke with Leroy who was very helpful and extremely informative.I brought my UTV into the service center to have it looks through before the warranty was. Brandon took great care of me and my UTV, very professional! There was a part that was taking a while to come from the manufacturer, but Brandon kept the whole thing transparent and excellent follow up would call and keep me posted what was going on.There was also a girl in the store who took great care of me, I wish I caught her name but she was very pleasant and friendly! They treat you very well and professional. I highly recommend this Farm and Family, great service and great people!!
We love going there. Friendly helpful people. Find things at better prices than other places of the same items.
Service department is not good. Took my lawnmower in for a tune up and it was running just fine. Get it back and the inside of the mower deck was bent in so far the blades were hitting it. So i bent it back out, now if I run the mower for more than 10 min and shut it off to empty the grass clippings bag it wont start back up until it sits for a while to cool off. I dont know what they did to it, but it run 10x worse after they gave it a tune up
I will not shop at this store again... i went to buy a kong toy for my dog the price said 9.99 but rang up 16 somthing. When i said that wasnt right she cancelled my checkout and said she would have someone look at it. So i went back took a picture to prove and someone not willing to walk back comes up and scans it says i dont know what to tell you. He finally walks back to the area and pulls one of the kong balls from where i got it bring it up with some random tag and then proceeds to try and insult me. All this on top watching them belittle a employee last week.
Good store. Helpful staff. Prices are a little high but thats 2021.
They have everything I need except pigeon red grit, have to go to red bird for that.
Cheaper for mower tires than tractor supply
My favorite place to shop. Everyone is always helpful.
My favorite store to go to! They have just about everything you could need! Staff are amazing! Very friendly and willing to help!
Nice people, they all have knowledge, decent prices
Nice place to shop friendly employees
The store was really nice and clean. The thing I did not like was there were no prices on merchandise. You have to find an employee to scan the item or take it to the cashier.
We went to buy a lawnmower they had on sale and when we got there they were out. Talked to Leroy the store manager and he helped us get a deal another lawnmower. He was very honest and straight forward with us. Very happy customers.
I went in Alma to buy some oil for my car...I found some marked on sale, so I bought 4 gallons...payed for them and other stuff. Got home and looked at my receipt and was changed full price! I called and they said...well...we already put out the sale price for the next day...and wasnt on sale till the next day! I would have returned them but had already put oil in my car in the parking lot...👿
I would like to say thank you to the Alma store manager , to the mechanic shop manager , to the mechanic shop technicians , to the Corporate office and staff there also . I was treated with kindness , patience , understanding , and guaranteed satisfaction by all . They were extremely helpful . It was a pleasure working through my issue with zero agrivation on my part . Hopefully theirs also . I am completely satisfied with this company and will continue doing my business with them in the future . No matter what one buys , it is only as good as the people standing behind the sale making sure their customer base is happy and satisfied . Thank you all and God Bless each of you .
Family Farm & Home never fails to exceed our expectations in quality, feeds for livestock or pets, chicks & any other farm stuff we may need! Darean has been so great to us with her knowledge & is always patient in helping us fulfill whatever it is we are in need of or looking for when shes working! I highly recommend this store as they never disappoint!
Always great prices! .69 cents a pound for wild bird feed, cant beat that! And right now, as of 7/3/19, they have some amazing deals on clothes. 50% off some items. And as always, the friendliest employees!
Nice place to pick up all your yard work needs. They always have what Im looking for. Id give 5 stars but I feel like they are under staffed and I end up searching for what I need. When I have asked where something is the staff always knows. They seem to be very competitive in there prices.
Store is decent. Not dirty but definitely a farm store! Prices on certain things continue to rise slowly so thats why I havent given it 5 stars. Also their rewards system doesnt do what it supposed to I just get random $5 off every once in a awhile for random reasons, their rewards website isnt real clear about when you got your last reward i.e. enough points... Not a huge deal but I do think that part of their website needs help!
The manager and staff at the Alma location went above and beyond my expectation. I was searching for a Breyer 2020 holiday horse. When I called the person I spoke with said they didnt have it but another location did. When that horse was a no show, they didnt stop until another was located. They made my Christmas as well as the young lady that received it as a gift.
Knowledgeable and friendly staff. They are always willing to help. I love this store.
I love this place, all the workers are super nice and helpful. Also you can bring your dog in here so thats a plus. I highly recommend this place if you need anything for your farm.
Friendly staff, pretty good selection. Store feels a little old but that really doesnt matter when you need something they have in a hurry. My wife likes the clothing selection as well. They recently eliminated a tool brand to bring in more diverse selection. Always check for the clearance stuff too.
Most of the time no issues but I drove an HR one time told the guy I couldnt come back if it was the wrong mower belt he said it was and it was 4 inches too big. Had better luck doing it ourselves
I was having a hard time finding a specific size and kind of boot. The manager went out of her way to get boots from another store and gave me the clearance price that didnt start for another week! Im impressed. :)
They tend to have shipments more frequently than Tractor supply, but as many times as I have had employees tell em they either have no idea about things I need help with, or have straight lied to us about it and then when we have to exchange due to misinformation... They refuse to care, deny the information they gave us or refuse exchange.I drive from about 40 min away when I come here for our farm needs but I dont think I will anymore. The amount I save isnt worth it for such poor customer service.
I got a car battery from the alma store back in March or April and it is junk I took it back and because the cashier did not put my info in the computer right they cant replace it never buying anything thing from there again!!!!!
I normally like this store enough to keep returning. However, today I received poor customer service and a condescending attitude , from a woman worker at the front with short blonde hair, and red lipstick. It was a poor enough experience for me to no longer wish to be a customer at this store. I think Ill try out the new TSC that just opened across from The Family Farm & Home. A little advice...if you want to compete well, make sure your workers are well aware of what good and respectful costumer service is and the importance of it.
Really good experience. I get a lot of my pet supplies from here and they have a really nice assortment and really seem to enjoy helping you find whats best for your pets. They are also pet friendly.
They are strictly farm based not a place to find things you need like pipes or things you need for home repair. But I would say great for farm animals or equipment repair
Great, go to store to pick up Items you may need here locally without having to go to Mt Pleasent. I recently purchased a trailer from them it was on sale plus they give me another 5% off for other minor blemishes. On the down side they couldnt locate the title but theyre having a new one sent to me. Another slight delay but they were great in working with me. I would definitely do more shopping at this location
Wanted to purchase a rabbit this afternoon a younger female worker told me I could not purchase the one I wanted because some other women had came in a couple days before and said she wanted to purchase that same rabbit but was getting a cage and items first she hadnt paid for the rabbit or anything. In my opinion that is very rude and not how stores or sales work AT ALL.
The staff is extremely helpful when we needed a credit card to purchase a new riding lawnmover. Thank you
Its a store ether it has what you want or it doesnt.
I love the respectful employees that are always ready to help me with whatever I may need,, with a smile on their face and a good happy attitude
Just want to say thank you to the man who worked here that was trying to help me and my fiance out. Our car wouldnt start and you didnt have to help but you did. And thank you to everyone that stopped by to check on us. God bless 🙏
I like this store. Good selection of Carhartt (and better than Carhartt) work wear. Tools & hardware too. Update 9/2019: I recently had a bad experience at the Clare store. They didnt have any of the items in the labor day sales flyer, they were very rude about it, too. Called this store in Alma, they had what I needed, so I made the drive. They were very professional and helpful. I wont go back to the Clare store but I will go to the Alma store.
The manager was fantastic and found us exactly what we were looking for. I will go here just because of the customer service!!
Always very helpful and has everything we need. If something is out of stock they communicate very well with us when it will be back. Just know their bedding is in the back of the store.
I always enjoy shopping here
I have shopped here since the store opened. I never had an unpleasant experience, always had great service, and was able to find most anything I was needing. In fact, I liked the store so much, I am now an employee!
Nice store can take your furry friends in they too are kind give doggie treats love you guys
Took my ten year old mower to service department. They went above and beyond to help me! And now me and her are back in the yard mowing :) life is good!!
Need more floor people. I come for wood pellets mostly, which they load for me. Last year they had a deal to deliver for free if you order a pallet. Hope they do it again this year!
Enjoy shopping there, Always have what were looking for and Doug is always more than helpful when looking for what you cant find! Great customer service always!
Love the fact you can get bird seed in bulk. Can make up my own blend. Great service too. Always someone to ask a question to.
Great service, fast and fun. Purchased a 10,000 generator for half price. With 3 year warranty. $498.00.Lots of good buys.
Have alot of items to pick from
I had surgery they carry right to car and put in trunk very helpful nice customer service
Most always find what I need, super friendly, helpful. If I cant find it they will get it.
Great farm store
Very helpful staff!
Great service good people. Will shop there more often.
They should have more cashiers on hand during peak times, possibly even updating the registers would be sufficient. At times the checkout line is quite long.
Thank you to the girl named Darean at the store who helped me out! I had so many questions and she answered them all. Thank you for being so kind and helpful! I’ll definitely be back!
Love family farm and home. The staff is always very friendly and helpful there.
The last time i was at the alma store. There was no shopping carts in the store and people were lined up at the check out. It wasnt like that when the old manager was there. He ran a good store alway spoke to you and ask if you needed help with anything. Got so i dont go in there much. One thing about a third of the time my check in turned down and have to stand there roughly ahalf hour and wait for them to call it in just to for them to say its ok Very annoying while other people are checking out looking at you. Very disappointed in the store. I have shopped there for quite afew years.
Very nice store mist the staff is very friendly and helpful over priced on some things
They answer your questions and help you find what you need. If they dont have it at their location theyll call other stores to try and find what you want. Àlways working to please the customer.
I needed posts and fencing for my garden. Cassidy was most helpful and helped me load everything I to my truck. Nice staff and lots of products that you need for your home or farm.
Staff is always so upbeat and helpful. We go here for winter wear and dog food. Great selections and if you time it right great deals!
Good place to find stuff
Baby chicks and ducks, so cute!! Employees greeted me and were friendly and helpful.
Wonderful employee who helped us rig a tube for our washer. Didnt even charge us. Always really nice workers.
Poorly managed they just cant seem to get quality management that trickle affects the help way to many holes in products on shelf a true Gm would walk the store and get the shelves with product
Clean and respectful employees.
Absolutely enjoy their service, very helpful and knowledgeable employees! Always service with a smile!
Nice people, great sales and willing to help load heavy salt bags. I love this store!
Nice people, decent prices, slow check out.
I ordered a chicken nacho and I only tasted one small piece and the rest of my plate was nothing but cheese and lettuce and the chips were cut very small and oily with no salt flavor
This is my go to for everything wood furnace!
Amazing customer service. Chris in management helped with finding what we needed and answered all of our questions. Thank you.
Good place to find things if you dont want to drive to a bigger town. Prices are sometimes high but then they also have good deals
Friendly staff! We found what we were looking for and experienced no issues.
Hit and miss with ad items. Quite often out of stock issues. But friendly and helpful.
Very nice and helpful staff. The store manager was great to work with!
Our first time n had a blast!! With my daughter n 2 of the grandkids. Cant wait to go back n take all 7 !! Lol ( with parent help!! Lol)
Better than tractor supply 100 full.they dont go around cussing out employees or customers they are half as much as tractor supply. My new spot for starter feed.
Darrean sold us two kayaks today. We were totally pleased with her help. Thanks again Darrean!!🎣🚣♀️
Had what I needed in stock. Helpful workers helped me find an item. Quick and pleasant check out.
Very nice place to shop they have a variety of things I usually can find what I need there.
DONT PURCHASE ANY SMALL ENGINE PRODUCTS FROM THESE GUYS...Took a Honda generator in for a pull chord replacement (under warranty)... Its been 2 weeks and waiting.
Good store to get lawn care and farm items. I buy my Husqvarna products from FFH and they also stock the food I need for my pets.
Eh its a store most of time they have not enough people at the register. Have a friend that use to work there all I can say is thank god theyre is a TSC down the road now.
For being as busy as they were it was easy to find somebody to help and they were all so helpful and so nice to work with,Not much of a selection for boots yet.
Friendly knowledgeable staff. Clean organized store.
Got what I needed. Friendly and knowledgeable staff. Place was clean.
Descent service but they never stock what they sell a lot of. I have been in there many times weeks in a row for welding supplies and it seems the isle is the same every time. EMPTY They lost me as customer for welding supplies for sure.
Love this store to death but slightly frustrated my new mower was promised to be delivered this after noon called said maybe today or tomarow kinda upset because it was expensive and disappointed because I wanted to mow today but couldnt even tho they are 5 minettes down the road
Always good deals to be found.
Get all my farm stuff from here. 4H item are bought here. Love this place. And good prices. Excellent Staff
The staff are always helpful! Great place to shop...🙂
It is a lot like its competitor stores, has interesting variations that make me love it.
I found items in here that you cant buy at Wal-Mart. Plus I love seeing the chicks and ducks in the spring.
Always good. Very friendly staff and I love shopping locally. Carries what I need.
Good services excellent staff had no problems with helping us find winter items with my mother
The Alma Family Farm & Home is a great place to shop. Fair prices (no pun intended) and friendly staff.
Friendly service but the worker didnt know what I was talking about
Nice place. You can find what you need easily and if you need assist, then the staff are readily and eagerly available.
Been here a few times, they seldom have exactly what I want. Nice staff!
Can usually find what Im looking for at cheaper prices than a competitor. Wish the poultry section was larger with more variety
I love this place! Looking for something? Just ask any of the staff and theyll show you where it is. If they dont have it, you dont need it.
Our salesperson Darean helped us get exactly what we were looking for at a great price!
The employee Michelle spread rumors about a pst employee and also she harrassed a 12 year old while the 12 year old girl was in the store with a family member. Michelle threatened the 12 year old and accused her of bullying her son. Yet I have proof and pictures of messages of Michelles son calling the 12 year old names. Therefore Michelle was part of the bullying towards the 12 yr old that she harrassed. We have more than one witness
The staff was great and helpful. Found everything I needed.
They have a great selection on garden plants as well as flowers and hanging baskets.
Great place for many home improvement and yard work needs. Staff was very attentive and helpful.
Very clean store. Prices vary. Some items good price and others way overpriced
Didnt have what I needed.but them the breaks at times
Nice store 👌
Very helpful, friendly staff and great Sale Ads.
Love that store!!! Just wish I had one closer than a hour away...
Always so friendly and know there store and willing to help you out
Very great place to find some items for your pets if stores dont it.
Always helpful and friendly staff. Nice place to find what you need for your family farming needs.
The people were so nice and friendly . Had baby chicks and ducks they were cute little guys .
Great little farm store. Very friendly service
Shipping area needs cleaned. Along with the field next to it way to much trash guys...
Helpful staff. Great prices. Most items in stock .
Nice place staff was pretty helpful too in finding what i needed!
They always have just what I need here and no matter how many times I get the wrong thing and have to come back they are cool about it.
Great sales people they keep expanding their inventory prices are pretty good easy in-and-out great parking
Real nice now since the remodel up front and changed things around a bit in back.looks alot better now.good job
Theyre really good with advice and go above and beyond to help you get what you need
They carry my animals food as well as nice clothes to wear.
Very helpful employee. Had a nice selection to choose from.
Exceeded my expectations with farm and animal equipment. Clean environment, helpful, polite and friendly staff!
Good selection of a variety of tools, hardware, and other needed items.
However much money Doug is making he needs a raise because hes awesome
This was a very large store. Well organized and bigger than the near my home.
Ducks were cute. Not as cute as me though.
The young man was helpful in helping me find the right weed killer and explain to me how to mix it up.
Was looking for something that they didnt even sell but still found something that I was looking for.
Staff was friendly and helpful when I went in today looking for wood pellets.
Had what they advertised, some dont.... Very courteous staff 😁
Very helpful & pleasant staff.
Love shopping there. And the employees are down to earth and great to see.
Awesome selection , competitive prices and great service !
Decent prices on things I need.
Go with my husband he enjoys the store
Item not in stock but they did give me a raincheck 😁
Always have what you need at a good price. Friendly workers!
Really nice store but the prices are at touch high
Good place for home and garden needs. Staff is friendly. Bathrooms could use an upgrade!
They always have what my husband needs so we dont have to drive all over.
Great place to find a mix of hard to find items.
Kids loved seeing the chicken and the ducks and they have a good selection of everything
It a nice place to get thing u need for like birds
Friendly and helpful staff. Good product and pricing.
Great place and alot of stuff Ill be back there soon
Always worth the few extra nickels to get miscellaneous items in a jiffy!
Good selection if you are looking for farming things. They have a variety of other things too.
Place had our part for the tractor. Was greeted by a manager who is very friendly.
They always go the extra mile to see their customers are happy.
Associates where very helpful, loaded my feed in my truck for me.
Great place prices not BAD good place to shop! !
Nice store to buy bird seed. I feel its cheaper than other places.
Awesome store they have everything
Good place to shop. Helpful staff
Usually have what I need for a better price then most others.
The staff us always amazing.
What a joke!!! Been out of pellet bedding for two weeks now go in buy a skid pay waiting to get loaded They are still out come on manager pull your head out.
I love the helpful, friendly, staff and the very wide selection.
Chopped you multiple times always found good deal on what I was looking for
Always clean and full looking, always have what I need in stock
Ive always liked this place since it opened. Easy in and out.
Like going Im family farm store alma mi there s heip full. Got wasted I need.
A nice store. Have a good selection of animal supplies an clothes.
Need more customer service. Its hard to find someone to help, when you have questions
Needed salt or something for the ice no one in the area had anything but these guys hooked me up with some sand to get me through till salt came in
Clean store, good prices, and an extremely friendly staff.
Friendly helpful staff.
Very organized, the employees are friendly and helpful all the time
Very well stocked and staffed
Very friendly store. Has a lot of farm supplies. Very clean
Always excellent customer service and very knowledgeable
A great place to check out the chicks.
Can always find good work gloves and boots for the hubby.
Boys find the stuff Im looking for and really great deals
Love this store got anything you need
Always friendly and helpful.
Had all sorts of stuff and even had the one item Ive been looking for months
It was a great place to shop
Great place to get all your home and pet needs
Excelant service friendly good people
They have everything ur farm and house pets need but they are a little pricey
Very helpful staff great prices
Good hardware selection, and they have sea foam!
Good selection of basic household and farm supplies.
Total reviews rating 4.4
199 Reviews for Family Farm & Home 2023:
Review №1
2021-03-08Friendly and helpful staff. They are willing to answer questions and will take their time with you. Clean store with lots of choices. We get our baby chicks here because they give them lots of space and we have had minimal issues with them.
Review №2
2021-02-23Great store in Alma! We get all our critters items there. Very knowledgeable staff as well! Another year of healthy happy baby chickens from them!
Review №3
2022-06-01Always a very well organized store and youre always able to find help if needed.
Review №4
2022-02-25Store has lots of inventory and good prices the outside yard is a joke though Ive bought multiple things and they always struggle finding things or load the wrong stuff on even when you tell them its wrong and have to unload and reload again. The employees that load me even said that its a common issue everytime, they have electronic scanners inventory should update automatically, they just act like its no big deal to load a similar product but major price differences its never organized winter or summer just a mess! starting to think I might just have to go up the road to TSC
Review №5
2022-04-02Great selection of trees and anything you need for your pets, nuts n bolts, lawn tractor parts & so much more!
Review №6
2021-12-08Merle and Doug are so wonderful! They always grab my cart and unload it in my car, even though I can do it myself! Great customer service! The nice ladies cashiering are helpful as well. Thank you!
Review №7
2022-05-11Always love shopping at Family Farm and Home. Can usually find what youre looking for! Close to home.
Review №8
2022-06-12Good prices and great customer service
Review №9
2022-04-16Always have what I need for feed. Always fair prices and kind workers. I always love coming here. Chicks are here!
Review №10
2022-01-01Great prices, everything I always need. Awesome and friendly staff.