Farmers Insurance - Shellee McLaughlin

Address: 2177 Las Positas Ct Ste J, Livermore, CA 94551, United States
Phone: +1 925-960-1604
Services: From the business: Identifies as women-owned,
Service options: On-site services,
Accessibility: Wheelchair-accessible car park,
Planning: Appointment required,

Category: Insurance agency, Auto insurance agency, Home insurance agency, Insurance broker, Life insurance agency, Motorcycle insurance agency, Renter's insurance agency
Rating: 5
Site: https://agents.farmers.com/ca/livermore/shellee-mclaughlin?SourceID=AMPALFGMAG
Worktime:
DayTime
Monday8:30 AM–5:30 PM
Tuesday8:30 AM–5:30 PM
Wednesday8:30 AM–5:30 PM
Thursday8:30 AM–5:30 PM
Friday8:30 AM–5:30 PM
SaturdayClosed
SundayClosed




Name: J**** S*****
Date: 2024-04-16 19:29:16
Rating: 5
Comment: Superb insurance agency. Shellee is hands down the most top notch, caring and grounded insurance professional in her field. I have worked with her for over 20 years with my various insurance needs for various types of businesses. She is quick to respond and comes through with ingenious solutions every time. Can’t say enough good things about Shellee and her agency. Shellee is definitely my go to insurance professional!

Name: M****** B*****
Date: 2023-09-26 18:03:01
Rating: 5
Comment: Shellee is amazing! ALWAYS gets right back to us, provides the needed information and guidance and provides calm reassurance when we’ve been in the midst of a crisis! I give her two thumbs upAnd my highest recommendation.

Name: A***** G***
Date: 2021-04-02 19:10:48
Rating: 5
Comment: We have used Farmers/Shellees services for home/auto/umbrella/corporate insurance.
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Name: M******* W***
Date: 2021-03-27 15:57:34
Rating: 5
Comment: My entire family have enjoyed working with Shellee and her team, Shari and Nicki for twenty years! They have managed all of our insurance needs including our homes, cars, motorcycles, recreational vehicles, atv’s, etc...We have two sons and thank goodness for Farmers insurance and their bundle insurance opportunities! We always feel safe knowing Shellee and her team have our backs whenever we have an accident or even when our home had a devastating fire in 2006. I was making our claim while the fireman were putting out the fire. Farmers helped us immediately with financial assistance and made us feel safe and secure!They have always provided their expert advice and saved us thousands of dollars over the years. I feel like they are part of our family!Thank you Shellee, Shari and Nicki🥰

Name: J*** G******
Date: 2021-03-13 18:44:23
Rating: 5
Comment: Shellee is a great agent. I feel lucky to have her help on all my insurance needs.John A. Gregory

Name: C**** S******
Date: 2021-03-03 16:03:37
Rating: 5
Comment: Been agent ever. I am a widow and I have shared with Shelley before that the only thing that has gotten me through, is to have a great team around me. She is part of that team. Thank you, Shellee.❤️

Name: C****** A****
Date: 2021-03-01 03:24:39
Rating: 5
Comment: Very responsive and professional business. As a very long time client lve never had a time where I felt I was just another client. I have always received excellent service.

Name: C***** S******
Date: 2021-02-27 16:57:20
Rating: 5
Comment: I’ve been with Shellee for over a decade and she’s great. Niki is a great addition as well. Niki is always responsive and makes sure to follow up. I would recommend them to anyone.

Name: C****
Date: 2021-02-17 02:43:22
Rating: 5
Comment: I have been treated as a valued client since choosing Shellee as our agent and appreciate the care and concern shown by all the staff.

Name: K****** B*****
Date: 2021-02-08 00:15:45
Rating: 5
Comment: Shellee and her entire office staff are the most professional, responsive agency I have ever dealt with. I have been a customer for over 20 years and I cant even begin to describe how happy I am with their service. I would recommend anyone looking for insurance to contact her office...BEST EVER!!!

Name: D M
Date: 2021-02-06 22:36:21
Rating: 5
Comment: World class customer service always from these folks. Always responsive and super helpful when you need them or have questions. True professionals with a personal touch that makes a difference.

Name: D**** K******
Date: 2021-02-05 21:20:16
Rating: 5
Comment: You and everybody in your agency has always been professional, helpful and responsive!

Name: g******** m****
Date: 2021-01-22 23:55:39
Rating: 5
Comment: You have been the best agent. your staff has been great

Name: M****** C*******
Date: 2021-01-06 16:17:51
Rating: 5
Comment: I’m an out of town customer, but they make me feel like I’m not. Always professional, accommodating, knowledgeable, and headache free! The kind of business I love doing. Kudos to Shelly and her team! Keep up the great work!

Name: E**** G****
Date: 2021-01-03 04:51:45
Rating: 5
Comment: Very reliable and quick to help out when needed. Staff is always willing to help and go the extra mile to help.

Name: P**** B******
Date: 2020-12-23 19:29:33
Rating: 5
Comment: We have been with Farmers for many years, more than I can recall. I never think about leaving. Shellee and her staff have been fair and prompt with processing claims. They have also been supportive with insurance documentation and changes required for closing house refinancing and rental agreements.

Name: E*** M******
Date: 2020-12-23 12:22:12
Rating: 5
Comment: Shellee has always been lnformative and responsive. Both her and the staff are professional and a joy to work with.

Name: F**** W***
Date: 2020-12-14 06:50:01
Rating: 5
Comment: I had great experience with Shellee and her staff. She is very knowledgeable and responsive. Whenever I had a question, her team answered me almost instantly. I liked the insurance products she recommended. She also comes to visit my business about once a year and makes sure we are properly covered. I high recommend her!

Name: F*** G******
Date: 2020-12-11 16:42:03
Rating: 5
Comment: Great customer service. Knowledgeable about home, auto and umbrella policies. Goes over discounts available for teachers. Filing a claim was easy and settlement was fast and fare.

Name: E*** M*******
Date: 2020-12-08 18:00:13
Rating: 5
Comment: Amazing customer service go above and beyond to provide a positive experience no matter what the situation or questions you have Thank you to all your staff !!!!!!!!

Name: G**** H*****
Date: 2020-12-04 17:56:56
Rating: 5
Comment: My experiences with Farmers Insurance have been excellent. I appreciate how they keep me informed, are very professional and maintain excellent customer service. I can call the Shellee McLaughlin team on a dime and they will work with me to answer my questions and find a solution. I highly recommend them.

Name: J** A*******
Date: 2020-11-20 16:55:37
Rating: 5
Comment: Anytime I have a question or need assistance with my insurance, I can always count on Shellee and her team. Shellee, Shari and Nicki are always knowledgeable, friendly and helpful and I would definitely recommend them to anyone. They make insurance FUN!

Name: K**** D****
Date: 2020-11-16 16:27:36
Rating: 5
Comment: Shellee has always been prompt and attentive when we have needed her. I have nothing but great experience with her service over the past 17 years. I highly recommend her

Name: J* T** G****
Date: 2020-11-15 18:27:33
Rating: 5
Comment: Great service and very responsive they always take care of me i have no complaints

Name: L**** B*******
Date: 2020-11-14 21:11:42
Rating: 5
Comment: Shellee is amazingly knowledgeable, friendly and the BEST AGENT I’ve ever had! Love the staff too.

Name: C******** V******
Date: 2020-11-12 22:38:57
Rating: 5
Comment: Shellee is absolutely awesome to work with always has taken care of any and all of my insurance needs. Just knowing Shellee is handling my stuff puts me at piece of mind. God Bless her! Would recommend Shellee to everyone.

Name: L****** W*******
Date: 2020-11-11 16:56:43
Rating: 5
Comment: I always receive the best quality service from Shellee and her staff.

Name: K** H***
Date: 2020-11-10 20:19:10
Rating: 5
Comment: This office and staff make me feel like I am their only customer dealing with my needs. I dont feel like Im dealing with a non-caring mega corporation as some big office companies do. Thanks Shellee and Nikki.40yrs with Farmers,Ken

Name: D***** S****
Date: 2020-11-04 18:04:14
Rating: 5
Comment: I Love these folks always very helpful and always know exactly who I am when I call!

Name: P****** M*******
Date: 2020-11-03 14:27:21
Rating: 5
Comment: Great friendly staff! Office always responds immediately to my needs!

Name: N**** C*******
Date: 2020-10-31 21:51:18
Rating: 5
Comment: Very thorough in evaluating the insurances that I need. Answers promptly and has alternatives especially in these difficult time of fire hazards.

Name: C*** D*******
Date: 2020-10-29 00:34:44
Rating: 5
Comment: Shelly and her team respond to any of our requests promptly. We enjoy doing business with her.

Name: Q*****
Date: 2020-10-28 14:10:04
Rating: 5
Comment: Shellee has been our familys insurance agent for many many years. She has always been professional and responsive. We feel that shes always on our side, whether it is the rates (and discounts), or the claims. She always ensure that we never pay more than we need to while getting the best insurance policies that work for us!

Name: T****** S******
Date: 2020-10-24 18:36:52
Rating: 5
Comment: We’ve been with Shellee and her team for 7+ years. They have always provided excellent service. Always there when we need them and makes things on our end as seamless as possible. They always go above and beyond! Wouldn’t think of doing business with anyone else!

Name: M****** M*******
Date: 2020-10-20 16:15:24
Rating: 5
Comment: The staff at the agency is outstanding. Shari and Nicki are always helpful and so friendly. You just feel great after talking to them.

Name: S**** C********
Date: 2020-10-19 00:20:55
Rating: 5
Comment: I always have someone to talk to when I call.They are very responsive and have excellent follow up .

Name: T********* C***** C***
Date: 2020-10-17 17:14:37
Rating: 5
Comment: Shellee and her team have taken care of all of our business insurance needs for years. They are very responsive to my needs. As an example, I called from my car yesterday because I needed proof of insurance for one of my commercial vehicles and was under a time crunch. They had it emailed to me in under 5 minutes. I always feel like they are there as my insurance advocates, not just my agents. They fight to get me better rates and make sure my specific business needs are covered. I highly recommend them.

Name: L**** D*****
Date: 2020-10-16 14:54:35
Rating: 5
Comment: Shelley truly understands the importance of listening understanding a clients Insurance needs whether it be personal, home, auto or business coverage. Shelley is definitely the right person to handle your insurance needs.

Name: T*** F
Date: 2020-10-16 07:00:54
Rating: 5
Comment: Shellee is extremely knowledgeable, relatable, and able to curtail her services to the customers needs. She is an excellent Farmers Agent!

Name: S****
Date: 2020-10-15 19:39:36
Rating: 5
Comment: I have been with Farmers Insurance for many many years. I have never had a problem that they couldnt solve. I love my discounts for being a safe driver and also for low mileage. I would recommend Farmers to anyone looking for a professional, helpful insurance that doesnt give you the runaround.

Name: V***** B*****
Date: 2020-10-12 17:02:27
Rating: 5
Comment: Shellee and her team are wonderful to work with. I can always call Shellee to ask for advice on coverage for both my personal and business insurance needs. We entrust them with our Home and Auto Umbrella Policies and Life Insurance for the whole family. Shellee is honest, responsive and thorough. She cares about the needs of our family and is willing to forfeit business to another company (due to pricing/coverage) if she cant beat it. That is business integrity at its best.

Name: H****** P*********
Date: 2019-02-01 23:44:11
Rating: 5
Comment: Each time I come to the office Im met with a sincere warm greeting from all of the staff.Theyll explain all the different coverage offers and provide an in-depth understanding of what youre getting while being completely honest with what you need.Great experience and highly recommend!