I placed a $25,000+ order with one of my distributors and unfortunately they chose to use Fedex.First they delivered to the wrong location in a different city.Then after they picked it back up and I confirmed a new delivery date with them on two separate occasions, they attempted to deliver on the exact date that I said would NOT work. (They were again at a different location).Then on the date that was confirmed twice, they said that they had no trucks avaiable and that it would have to be the next day.Its been 4 days since their first screwup and still no delivery.
Review №2
2022-06-23
Absolutely incompetent delivery. They delivered my package to the wrong adress and then attempted delivery on the wrong date. They then did not attempt delivery on the date I requested twice. Do not ever use FedEx in southeast Michigan.
Review №3
2020-04-27
Every day is a great day at FedEx Freight!-Rick Bailey, 2017 National Truck Driving Champion - Straight truck division
Review №4
2021-12-22
I was very impressed with the FedEx team here. Matt, who I believe was a dock worker seemed very knowledgeable and assisted me with locating my shipment. I look forward to seeing this young mans career excel within FedEx.
Review №5
2019-10-16
Friendly and helpful staff. I picked up my shipment here with a Uhaul. They loaded me up with the forklift in a timely manner. Made the transaction easy.
Review №6
2017-08-22
DO NOT USE THIS SERVICE IF YOU NEED ANYTHING FOR YOUR BUSINESS OR IN A TIMELY MANNER!!!! Being a business owner, you need to have RELIABLE Shipping services in order to serve your customers. If you dont have product, you can not be of service!!! This company has MISLOADED My shipment (valued over 1.5K) that they happily charged over 200 to ship PRIORITY,....Yet I WAS NOT A PRIORITY TO THEM,...(EVEN THOUGH THE APP, the TEXT MESSAGING UPDATES *charges applied to your phone carrier for* and on the pretty voice on the recording said I was) Every one being as dry and as a matter of fact,..its not my job attitude,...ESPECIALLY MATTHEWFedEx Freight (WRN Service Center/Troy, MI)Operations Supervisor/City Dispatch who didnt mind throwing USER ID Jem1219 Under the bus for sending my package on a vacation to DALLAS Texas BECAUSE COMMON SENSE TO CHECK LABELS WASNT APART OF THE JOB DESCRIPTION,....MAYBE NOT EVEN A DRUG TEST,...theeeeeeeennnnnnn IN ORDER TO GET THE MONEY BACK GUARANTEE THEY PROMISE,......YOU MUST HAVE AN ACCOUNT WITH THEM AND LOG IN WHILE WAITING FOR THEM TO BELIEVE THAT YOU SHOULD GET IT BACK.....BUT THEY HAVE 15 DAYS TO THINK ABOUT IT,...MAKE A DESCISION AND MAYBE,....YET ALL IN THE THE WHILE i AM OUT OF 1.5k IN PRODUCT,.....OVER 20 ANGRY CLIENTS....AND A LOSS OF OVER 8K,.......AND NOW I LOOK BAD BECAUSE OF THEIR RELIABILITY!!!!!
Review №7
2019-04-04
Excellent customer service and great workers! Picked up my shipment directly from them and was absolutely satisfied.
Total reviews rating 4
10 Reviews for FedEx Freight 2023:
Review №1
2022-06-23I placed a $25,000+ order with one of my distributors and unfortunately they chose to use Fedex.First they delivered to the wrong location in a different city.Then after they picked it back up and I confirmed a new delivery date with them on two separate occasions, they attempted to deliver on the exact date that I said would NOT work. (They were again at a different location).Then on the date that was confirmed twice, they said that they had no trucks avaiable and that it would have to be the next day.Its been 4 days since their first screwup and still no delivery.
Review №2
2022-06-23Absolutely incompetent delivery. They delivered my package to the wrong adress and then attempted delivery on the wrong date. They then did not attempt delivery on the date I requested twice. Do not ever use FedEx in southeast Michigan.
Review №3
2020-04-27Every day is a great day at FedEx Freight!-Rick Bailey, 2017 National Truck Driving Champion - Straight truck division
Review №4
2021-12-22I was very impressed with the FedEx team here. Matt, who I believe was a dock worker seemed very knowledgeable and assisted me with locating my shipment. I look forward to seeing this young mans career excel within FedEx.
Review №5
2019-10-16Friendly and helpful staff. I picked up my shipment here with a Uhaul. They loaded me up with the forklift in a timely manner. Made the transaction easy.
Review №6
2017-08-22DO NOT USE THIS SERVICE IF YOU NEED ANYTHING FOR YOUR BUSINESS OR IN A TIMELY MANNER!!!! Being a business owner, you need to have RELIABLE Shipping services in order to serve your customers. If you dont have product, you can not be of service!!! This company has MISLOADED My shipment (valued over 1.5K) that they happily charged over 200 to ship PRIORITY,....Yet I WAS NOT A PRIORITY TO THEM,...(EVEN THOUGH THE APP, the TEXT MESSAGING UPDATES *charges applied to your phone carrier for* and on the pretty voice on the recording said I was) Every one being as dry and as a matter of fact,..its not my job attitude,...ESPECIALLY MATTHEWFedEx Freight (WRN Service Center/Troy, MI)Operations Supervisor/City Dispatch who didnt mind throwing USER ID Jem1219 Under the bus for sending my package on a vacation to DALLAS Texas BECAUSE COMMON SENSE TO CHECK LABELS WASNT APART OF THE JOB DESCRIPTION,....MAYBE NOT EVEN A DRUG TEST,...theeeeeeeennnnnnn IN ORDER TO GET THE MONEY BACK GUARANTEE THEY PROMISE,......YOU MUST HAVE AN ACCOUNT WITH THEM AND LOG IN WHILE WAITING FOR THEM TO BELIEVE THAT YOU SHOULD GET IT BACK.....BUT THEY HAVE 15 DAYS TO THINK ABOUT IT,...MAKE A DESCISION AND MAYBE,....YET ALL IN THE THE WHILE i AM OUT OF 1.5k IN PRODUCT,.....OVER 20 ANGRY CLIENTS....AND A LOSS OF OVER 8K,.......AND NOW I LOOK BAD BECAUSE OF THEIR RELIABILITY!!!!!
Review №7
2019-04-04Excellent customer service and great workers! Picked up my shipment directly from them and was absolutely satisfied.
Review №8
2017-02-04Great customer service. Fast and friendly.
Review №9
2022-03-06Fedex sucks
Review №10
2019-05-26Good place to work for