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Phone: +1 800-463-3339
Site: https://local.fedex.com/en-us/mi...
Opening hours
  • Monday:9AM–8PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–5PM
  • Sunday:Closed
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Total reviews rating 4.2

103 Reviews for FedEx Ship Center 2023:

Review №1

2022-05-12

Lady up front was super nice and helpful. Shipping oil is an absolute nightmare because people think it is hazardous and ITS NOT!! This store actually took the time to help me without showing me the door over something they are uneducated about.

Review №2

2022-06-22

This place is horrible! It’s a wonder how they get anything out. The lady at the counter in this place had no sense of urgency and had a nasty attitude. One lady came out of the back, saw there was a line and wouldn’t step in to help! But they’ll take a persons money and delay your package.

Review №3

2022-08-02

Very courteous and fast service.

Review №4

2021-08-28

I missed the delivery of a special birthday cake this afternoon (while I was at work), and the app said delivery would be re-attempted on Monday. I was so sad! I called Customer Service, and a sweet gal was able to let me pick it up at this location after 7. The staff at the counter were really kind. Unasked, they went an extra mile to call the delivery driver, who was running behind and might not make the 8pm cutoff. A few minutes before 8, one went back and intercepted the driver as he came in. My boyfriend and I could hear them working frantically in the back warehouse area. Finally, there it was! I thanked them profusely. They wished me a happy birthday, and then closed the counter. What a really WONDERFUL group of people! Thank you guys so much! 😁

Review №5

2021-09-16

Helpful service is the best. My package was too heavy for me, the counter guy carried it inside from my car for m. Im ever grateful for his help.Great drop off center!

Review №6

2021-07-09

Horrible! Every package I receive is dirty and partially opened. I have to wipe it down before I bring it inside the house. Some items that were partially opened have been dirty inside also. I’m not sure if they are throwing stuff around but Fed Ex is the only company I have a problem with. Amazon and UPS are awesome. Have no clue if it’s the driver or the actual Facility but I wish businesses would stop using them…

Review №7

2022-04-02

Located inside a huge industrial area, it is easy and accessible with later hours.

Review №8

2021-11-18

Calling customer service is completely useless. There is no option to speak to a live agent. The system is set up to just give you a response then hang up. I will never use them again and will go back to UPS. Literally I waste of time.

Review №9

2019-05-02

I wish i could give them 0 STARS! This location is full of lazy people who do not care about their customers. 3 days Ive been patient. They bring my package to my building and immediately mark it undeliverable, rather than bringing it to my apartment. I even agreed the 3rd day to meet the driver down there when they called but they didnt even make the effort to call. Now i have to walk 2 hours to get my package. They have taken 3 days of revenue away from me now. Ive stayed home all day for 3 days to get this package. Youd be better off using another company if youre in this area. THEY DO NOT CARE. And Customer Service did nothing to them. The guy Jeff has no integrity and doesnt follow through on his promises. When I arrived to pick up the package, I found out that the driver refused to deliver the package because she said People stand outside and smoke weed and it looks unsafe. I told the person at the counter thats a lie. Weed is banned from the property. People go outside to smoke cigarettes because they cant smoke inside, furthermore we have security in the building 24/7 and cameras everywhere. USPS and UPS never have a problem delivering to me. She saw a bunch of poor black people outside and assumed the building was unsafe. When I said it was Discriminatory, the guy at the counter says She plays for your same team pal. Racist people here.

Review №10

2020-10-24

Small hiccup with my package location but Mr. Don stayed so positive with me through my frustration! I appreciate him & the drivers for going above & beyond to get my package to me! I was highly satisfied at the end of the day! Thank you to Don & the drivers❤️

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