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Comments (167)
DO NOT buy from these people! They are rude and never returned my calls. After days of trying to get a hold of them and no answers I decided to drove down to lot to talk to somone. Even after that they wouldnt fax over any information for my bank! Like do you want to sell your cars? Seriously terrible service. On top of that they dont come into the lot till 12:30pm.. this was honestly the worst customer experience Ive ever had, I wouldnt waste your time. If you want a good car and good service go anywhere but Fenton Fine Used Cars!!!
I wasnt sure if I could afford a car they were planning on selling. They set me up with a refundable hold even though they dont usually do so. When the situation got funky they still followed through on the refund.Great guys with principle. Not the easiest trait to find in todays used car market.
We bought a truck and had been looking for awhile and got the best deal here! When we went to leave something was amiss and it wouldnt start Fenton used cars took care of us immensely and got it fixed right away! We came back to get it and have never been happier! We will be back when our child starts driving next year! Cannot thank them enough for getting us into a truck again it has been so helpful!
Unbelievable knowledge of everything I needed to know about the car I was interested in! Let me take the vehicle on a test drive! When I got back all the paperwork was all set and ready to go! Fast and efficient! Highly recommend this place!
Was coming in for a car for my husband and instead found the SUV for me. Josh was great help getting everything done. Will definitely be using them for my next vehicle when time to upgrade.
Customer service was excellent- as was the car they sold me. They wont try selling you any nonsense, just straight forward with good vehicles ready to go.
I purchased a 2012 mazda really good experience. Great car for the money. My first time getting a car loan the guys really helped me through it. I was very happy with the experience as a whole. I would highly recommend this dealership to anyone. They are good people....and kept me laughing. I will be a longtime customer.
I purchased an excellent Jeep commander at a great value from Josh and his team. We traveled from Chicago area there after having not good experiences in several local used car dealers. We also took the car to the jeep dealership for a second opinion in Fenton which they agreed. Many local businesses /customers also told us during our trip how great this local business was. The car was exactly as presented on his site and when we called as well to plan pur trip there and we appreciated all the care and concern that was given to our family and my safety in purchasing a used car. It was a seamless experience in all aspects of the sale.Thank you!
My boyfriend, close friend, and I recently came here to look at a vehicle listed online. Were from over an hour away in Metro Detroit, so we were really hoping to be able to go home with the vehicle.As soon as we arrived, it was clear that something was amiss. The sign on the door reads temporarily closed due to COVID but wed already called to confirm that they were open. The moment we walked in, the owner, Steven, had no mask whatsoever, not even one on his deck to put on. As someone who is high-risk, this already made me nervous. (At no point during the hour that we were there, did he ever put on a mask, despite us being told that he also practices as a doctor?)Looking past that, before getting into the car, we kept being told that the vehicles most recent owner had a custom aftermarket exhaust placed (without the O2 sensor) and that the owner had been driving the vehicle himself, as a personal vehicle, before being told by his son to list it on his lot. We asked how recently it was listed, and we were told it was very recent. All things considered, my partner was intrigued and we requested a test drive.During the test drive, the vehicle was incredibly loud (which, when combined with a check engine light, led us to believe that there was actually a muffler issue) and began dripping oil within three minutes of being parked. There were issues with all three backseat seatbelts and none of the interior lights in the dashboard were functioning. Otherwise, the car did run and drive nicely, and my boyfriend was really interested, pending additional information about the muffler.We got back to the dealership and tried to get more information about the exhaust situation, which only led to I mean, you drove it. It drove great. Its just a little loud. Pushing politely, we were then informed that a Carfax was available and that his personal mechanic had viewed the car and had given it a clean bill. I personally requested to see the Carfax and the mechanics documentation (only actually receiving the Carfax) which proved that everything we had been told was a lie.All of the cars previous owners had only ever had basic servicing. No after-market exhaust, or muffler servicer, was listed anywhere. And, interestingly, there was no way that the owner could have been driving the car and recently listed it, as it had been listed at two separate dealerships within 12 days of each other months prior, without a change in secretary of state ownership. Even worse, in that 12 days and even the months post-purchase, it hadnt been listed as seeing any sort of mechanic or servicer (even from the same shop, as wed been told). This means that the owner buys used cars from local dealerships and then sells them on his own lot for profit, without ever even servicing the vehicle.Before we left, we asked again about the muffler and asking if the owner had taken a replacement into account within the price. Our close friend said yeah, this car is listed rather high for needing a major repair, especially given that exhausts are often around $400. The owner immediately denied this but was willing to look it up. We encouraged him to do so, knowing that the vehicle was internationally-built. He said that the muffler was only $200. We asked if that included the O2 sensor, which he said no, but it was only like $30. So, given that the parts alone were almost $250, we asked why it wasnt reasonable to think that, when labor and shop fees are added, that the repair would be upwards of $400. This was met with a change in conversation.My partner then said that he wanted to sleep on it, which the owner respected. However, the moment we were turning to leave, he said You know, if you do come back, Ill take off $250 for the muffler replacement. Which, is normally a nice gesture, but in this situation, felt like a last-minute tactic.We will not be going back, and with the slew of positive reviews, I wanted this instance to be known for future buyers. We likely dodged a bullet and I hope others can do so as well.
I drove an hour to look at a Jeep and josh new I was coming took the Jeep home wasn’t there when I arrived and now they are saying the Jeep has been at the impound yard for days. How do you not let someone know that you don’t even have the advertised vehicle on the lot. Waste of peoples time.
Great little family owned. Worked with us on purchasing a car for our teen. Only reason liss of a star is they werent there at advertised open and car was filthy inside. But nice people.
I dont know where to begin other than my wife and I are EXTREMELY PLEASED with the purchase of our Jeep Wrangler. Josh is a very down to earth guy. I loved his no gimmicks or dramatic acts of salesmanship. Honest, knowledgeable, and to the point. We were pretty set on buying a 4 door unlimited with an automatic transmission. After I took it on a test drive Josh humbly recommended I take the 2-door stick shift down the road. It had been years since I drove a stick but I knew exactly why he recommended it!! What a GREAT EXPERIENCE!!! We left a deposit to think about it and ended up buying the 4-door automatic (wifes choice not mine). Definitely going to be a repeat customer!
This is a little late,We had purchased our new favorite family expedition about a month ago and love it! They were honest and very forward with everything, for once it felt like a car dealer you could go to and feel good about your purchase. Also, great, great price! We will for sure be back for any cars we need!
Locally owned and operated. I was referred to him by an old friend, and when in need of a good used American vehicle I know to look towards Michigan. Not only did he give me a great value, he went through the full history of the car with me, directed me towards something I wanted and was within my budget, and even shipped it to me in Florida for a small fee. The dealerships in Florida sell nothing but used rentals, with his knowledge he helped me to get exactly what I wanted for a fraction of the price. He was even able to finance me in house! Incredible. Small businesses and business owners are the way to go. No BS just straight quality service. Thanks again!!
Cannot seem to get a hold of anybody on their phones. All posted phone numbers are not answering or disconnected.
Nick was our personal vehicle guide around the lot. He was super helpful and not pushy. Being in sales myself I walk away from pushy. Nick was awesome, talked to both my fiance, and I equally. Josh, and Bill were super also. The staff there is very nice, and I like the touch of having our names on a welcome board as we walked in. Glad to see that some dealers treat buyers as people and not another sale. We will be back.
If you need a viechile go to Fenton Fine Cars. They are very awesome people to work withIf you need a viechile they will see that you get into one. Talk with Josh or Cory they are very awesome guys to deal with. July 15/22021 Brenda Matthews
Customer service is excellent with great business hours making it reasonable for those to get to after work hours! Josh is such an informative and helpful sales man to work with by providing you with many options to assist in making your vehicle purchase as pleasant as possible and as smooth as possible. There is a variety of inventory to choose from. Overall, great experience and highly recommended. Purchasing a vehicle is a very stressful and annoying situation in almost all cases anywhere you go. This is the case I found to be the rare case.
Fenton fine used cars is amazing. The customer service was amazing, and the staff was incredibly knowegable. The staff works really well with you, and the car I purchased is top of the line, for a really good price. I recommend this business highly! Josh is very professional and really cares about helping his clients
Went into this place with high hopes of a decent family establishment and i was not dissapointed! They let me know everything I needed to know about the cars i was interested in and were generally good and honest people, not to mention the deals they offer are great! 10/10 would recommend if you’re looking for a dependable car for a fair price.
Got a fantastic car from them that Ive been overjoyed with since purchasing, I didnt receive my registration for a bit of a duration but after complaining about it they got me back to quite rapidly. Very satisifed!
Josh was easy to deal with - we drove out to look at a car, test drove it, and happily drove away with the car we wanted. Josh added a free undercoating while we waited for the title and plates.
Josh and Jessie are great they are there to help you find the vechicle you are looking for. They are very knowledgeable about the inventory they have and if they dont have what you want they will find it. I would recommend them to anyone who is interested in buying their next car,truck,or minivan. It was a great experience dealing with them so go down to dealership and pick out your next vechicle you wont be disappointed....
Went there, no one was there during the posted times, a friend of the dealership was waiting there as well. He was very nice and way more helpful than anyone in the dealership, when someone finally got there, the guy had a very weak handshake, and had terrible salesmanship. He did not try to sell me anything, just re-stated what was on the lot. I put a cash deposit on a vehicle I thought was a decent fit, shopped around for a few more days, decided on a another vehicle elsewhere. I went back to get my deposit, no one acknowledged me (it is a tiny office), when I finally talked to someone, they condescendingly asked if I was denied financing for the vehicle, and wrote me a check which looked like it was written by a 5 year old. Terrible service, terrible salesmanship. I recommend literally anywhere else in the area.
The owner is great and very friendly. Very helpful and understanding. I got a great deal on a great car. Thanks so much😁
They were so helpful and got me in the car I had been eyeballing for a couple weeks. The process was easy and quick. I was able to leave with my new car, plates and registration that day. I will definitely be sending all family and friends to them.
Josh was extremely helpful. He dedicated a lot of time and patience with me while I was making my decision on which vehicle I wanted to purchase. The staff as a whole are wonderful and very helpful. I will send more business to them in the future.
Terrible manners. I sent a message on website, emailed them and sent a message on the phone. NEVER heard back from anyone regarding a vehicle I was very interested in. Than 4 hours after I saw the ad they updated it to mark the car up $1000. What kind of business does this? Respectable and Honest my foot. I wouldnt buy a vehicle from them now if they gave it to me . They lost a cash sale from me.
Super fair pricing for my ‘02 Subaru. Check engine light was on, and car wasn’t driving right but they got it fixed up through Sam at Fenton Auto Repair, and now it’s like butta.
Great experience with these guys. When test driving, I noticed a noise and they had a mechanic check it out right then and there. I ended up buying it and am happy with the car. Very helpful and honest, thanks Josh.
I had a great buying experience all around. The team there was very helpful. I highly recommend stopping by if you are in the market for a vehicle. Huge variety and great prices. Will definitely be back in the future
They’ve got no respect for their customers. They gave me the runaround for a whole week when I tried to purchase a vehicle. They also never responded to any of my voicemails never called me back when they insisted they would. Then they had the audacity to tell me that they weren’t holding the car for me unless I made a deposit. They’re completely unprofessional and disorganized. I’ve never been treated so poorly at a business. DO NOT GO
Excellent car dealership with a very knowledgeable sales staff! Every vehicle I looked was in awesome shape with great prices. I Definitely would recommend this dealership to anyone. Keep up the great honest work guys!
Excellent customer service. Purchased a subaru impreza wagon. Purchase was hassle free they went above and beyond to help get me approved for financing. Would definitely purchase another vehicle from this company and refer others to shop here.
Overall good dealership..Owner was very courteous and straight forward regarding his lot and inventory. Most vehicles were priced fairly and below market value. No hidden fixes as he makes sure all his inventory is inspected and fixed prior to putting on lot/ selling to you.
Overall great place. I bought my Camry here and had an amazing experience. The guy that sold it to me was really informative and took his time to help me out. I never felt pressured and got the best financial deal at the same time.
We just bought our 07 dodge from Josh. He was very polite, friendly . Went into detail about the vechile how he got it. Also showed us an awesome warranty that we can purchase for our car . That will help fix it if any things do happen. Bc mechanically things just go nothing you can do about that. He also filled up our gas thank thanks again
Great experience buying our new pickup! Josh went out of his way to meet us after hours and was very personable and easy to work with. Honest and trustworthy as he stands by his word!
I appreciate the help Josh and his lovely family gave my family! I live 40 minutes away and it was well worth driving out! Josh had the vehicle we were looking for and at a great price. I guess his name is not Josh Deehl for nothing!
Josh is a great guy! He was able to get us into a great truck at a great price. Will be going here in the future! 👍🏻👍🏻
Fentons finest used cars!!! Was an absolute hit! We found just the family vehicle we were looking for. The sales men were very helpful and you really get that small town feel from this family owned car shop. We chose to finance or vehicle, and they were very helpful with the whole process.
***UPDATE: Title was received just after 2 months, with missing information. Dont let them tell you the SOS lost it or sent it to the wrong address. After a long phone call with the SOS office it was confirmed Fenton never requested it, it was never sent to the wrong address and they advised us to file a complaint with the SOS directly to see if that would push them to actually file paperwork. We would have done the same with the BBB but they advised to only file one complaint overall to prevent duplicate work. Total nightmare, do not leave without a title in hand, or better yet do not purchase from them.*** HORRIBLE COMPANY TO DEAL WITH. 2 MONTHS NO TITLE. Purchased a truck from them a month ago and we are still waiting on a title. After repeatedly trying to get ahold of them we were first told it was being processed and will be here shortly. A few weeks later and many phone calls not answered we finally reach someone who will call his manager and get back to us. Obviously no-one called back so when we called again we were told it had been mailed next day (we now know this was a lie, one of many). This was 3 days ago and we STILL have not received it. Now we have the bank they referred us to for the loan stating they need the title ASAP and again no-one at Fenton will get back to us. So for a month we have been paying for a truck we cant drive because this company will not fulfill their responsibilities. If we werent in Indiana Id be there daily but unfortunately well just have to keep calling. I will be filing a complaint with the BBB and the state if this isnt resolved by the end of the week. I HIGHLY recommend you do NOT use this company unless you dont care about getting a title for your vehicle.
Ive had the pleasure of working with Fenton Fine Used Cars since April 2017. I work directly with Josh Deehl in a B2B setting and am in pretty frequent contact with him. You can tell a lot about a dealer by the way they run their business and I can assure you, when you do business with this dealership, youre in good hands. They strive to stock the lot with only the best pre-owned vehicles at affordable prices. I would recommend them to anyone thats in the market for a quality used car.
Very satisfied with my purchase. after going to 10 or so dealerships i stopped at fenton fine used cars and was impressed with the cars they had in stock and the knowledge of the staff. you can tell they really care about their customers. thank you ill be back!
UPDATE: THE CAR IS NO LONGER RUNNING ( For the 2nd time) The cost of repairs are now at $3,000 !!! DO NOT BUY FROM THIS PLACE.Where to begin? I guess I will start with the insane $500 deposit my wife put down to just hold a car until I test drove it - being told it was refundable was the only reason she did it. The employee, Colton was not even going to give her a receipt until she asked for one. They offer financing and she was told everything would be ready if I was satisfied with the test drive on saturday. Upon our hour plus drive to Fenton she called, Fenton Fine Used Cars to make sure everything was ready - it was not. No one followed up with the lender or contacted us to give an update. The test drive was ok. The overall experience was bad and lacking customer service. After not being able to close the deal on the agreed day, I told my wife I would rather not do business here. This is where it gets worse! The $500 deposit was NON-REFUNDABLE, the receipt she was given was apparently a contract and she was not informed. With multiple attempts to work this misunderstanding out and get our $500 back, Josh was very unprofessional and not willing to compromise. Being told we could only get the $500 back if he sold the car, since they lost business even though they never took the car off the website. Instead of just pissing $500 away we decided to just get the car, (doing all the financing work ourselves, since as Josh said, it was our job anyway, not theirs, even though they OFFER FINANCING). Josh said he fired Colton, who had only been there a few days, which is odd since they would not accept responsibility for not properly informing my wife of the non-refundable, insane, $500 deposit. Instead of firing someone (which obviously means you were at fault), maybe properly train them, accept responsibility and make the customer happy?! Lastly, the car was on empty, the license plate was installed improperly by Devon, as the right side screws for it were rusted and one was broken off in the hole. They also lied about the fuse to fix the VDC and Slip service light for the Nissan Murano being $50-80, it is much more. Worst car buying experience I have ever had. Terrible customer service and blatant lies. I would highly recommend any other car dealership over Fenton Fine Used Cars.
DO NOT buy from these people! They are rude and never returned my calls. After days of trying to get a hold of them and no answers I decided to drove down to lot to talk to somone. Even after that they wouldnt fax over any information for my bank! Like do you want to sell your cars? Seriously terrible service. On top of that they dont come into the lot till 12:30pm.. this was honestly the worst customer experience Ive ever had, I wouldnt waste your time.
Went to multiple dealerships and all they had was junk. I found the best deal and the best price here, and I will be telling everyone I know this is the place to go!!
Sold us a car that we cannot lock. We found out the next morning. We had to spend $75 on a locksmith and now have to disassemble the door to get the key cylinder re-keyed or spend a few hundred on a reprogrammed key fob. Heads up, be thorough on your inspection and check everything on the car before buying.
Great inventory, easy to work with and no high pressure sales. Would definitely buy a car here again. Josh the owner was great to deal with too.
Worst dealership ever! How can a company go 60 days without transferring the title or registration?!?! No answers or callbacks, just blame on the Secretary of State, which they have no record of any such transfer. Lies, lies, lies. We have a car we cannot drive legally, since it has the previous owner registered to it. Absolutely ridiculous and we now have to take legal action. Never would wish this process or lack of professionalism and customer service on anyone!!!!
Josh and Bill were awesome to deal with! i would and will buy another car from this dealership. not pushy salesmen and they take the time to work with you
Josh and Nick went above and beyond to help me find the right car for me. They were both very helpful and extremely patient. I didnt know what to expect on my way in, but everything went as good as it possibly couldve! Thank you guys for the great buying experience!
They made the car buying experience simple and awesome. They worked with me the whole time, i never felt pressured to buy i was financed and in my car within a few hours i highly recommend these guys
Worst used car dealer ever!! Bought a 2005 Nissan Murano from here, or I should say FORCED because they claimed my $500 deposit was non-refundable even when I was told it was. The car is a piece of junk, so many issues ( already $2,000 in repairs ) and only had this POS for barely 3 months. I do not know how this place has so many 5 star reviews, must be the owners friends and liars. I wasnt even going to write a review, but Ive had so many problems I had to warn others. DO NOT BUY FROM FENTON FINE USED CARS!
Driving the car off the lot and had issues before we even made it home. Tried to give them multple chances to make things right. They clearly dont care. Once you buy something here its a done deal. Spend 5k on a vehicle that will cost me more to repair it. Pure shame
A huge thank you to Fenton Fine Used Cars! They found the perfect vehicle to meet my needs. Staff was very helpful, knowledgeable and on point. Costumer for life!
Working with Josh and Karen was by far the best experience I have ever had when purchasing a veichle!!! They both were extremely helpful with speeding along the purchasing process as well as answering all of my questions. The variety of veichles they have to choose from is AMAZING and I am soo happy to have found a wonderful and reliable veichle for my little family. I would definitely recommend Fenton Fine Used Cars to anyone!!
Bought a Mini Cooper off these guys. Very good deal, great car have had absolutely zero problems with it. Really nice people too, super friendly and helpful. A++
Best sales team in town.. always does a great job. Sells really nice cars. Always up front and super quick and easy....
Saw add for 2500 ram on craigslist, I was worried about the process of getting and buying the truck, since I live a couple hours from the lot. The owner stayed couple hours after closing time twice to make sure everything worked out, was a very smooth and easy process.
Awesome guy to deal with! Josh really was patient with me and cut us great deal!
Josh and his brother Alex were great! They were very nice and helpful. They helped me get a dependable vehicle on my birthday!!! Thank you guys so much!!!
Ive bought a few vehicles from here, never had a problem. The staff is always friendly and willing to help you out even after the purchase.
My family has bought six cars from josh its always a great time. You are treated like family there
Didnt end up making a purchase that day, but had an excellent experience working with the owner/operator. Got the sense that this is a friendly, honest down-home vehicle lot.
Great location and selection of vehicles! If they dont have exactly what you are looking for the owner will find it for you. Finally found someone I can trust. Highly recommend!
Great customer service! They were able to find me the perfect family vehicle with 5 star safety ratings while keeping it in my price range!
Great place they gave us a great deal and even helped my daughter out by putting wd40 on her scooter love this place u will to
LOVE this dealership!! The employees are super friendly and helpful and they have a great selection of cars. Highly recommend.
Called and said I was on my way and no one was there. Case of beer on the desk and all cars open with windows down yet the office was locked and no one was coming out. Never called me back or anything.
Josh the owner went above and beyond to get me in my Buick. I very much appreciate his help and I recommend Fenton Fine Used Cars to anyone. 🙂😁
Excellent experience purchasing my car, customer service was top notch and they made financing very easy. i highly recommend them
Josh gave me first class customer service. He was a pleasure to deal with. Highly reccomend!!
Best car buying experience I’ve ever had, josh and Karen took care of me like family, highly recommend them if your looking for a quality used car.
My finance and i found it to be an overall great,helpful experience to get a car and friendly staff. we recomend them to all of are friends,family to go buy a car from them.
Excellent car buying experience. salesman was helpful throughout the process and financing was easy with a good interest rate.
Josh, Randy,and Steven were great!! I am delighted with the car and I would tell anyone whos looking for a used car to shop in Fenton at Fenton Fine used cars!!
Great place awesome people I reference them to everyone I know. Finally go somewhere and get an honest car for a good price keep it up Ill be back Im sure
So excited about my new fine car...stopped in to Fenton Fine Used Cars,told Josh what I was looking for and I pulled away with a smile and my new baby.love it and the deal I got.thanks again for a stressless quick sale and an amazing reliable set of wheels for a affordable price ,now I can also get my nails done...will refer and be back for a truck in the near future.highly recommended.
They made the buying experience all the way from California extremely pleasant and easy. They went above and beyond with everything including setting up shipping for me.
1st time buying from a dealer and it went great! The guys were very accommodating! It was a fun experience with these guys:)
Best experience I have had in a car dealership ever. They went above and beyond what they needed to do, very please with prices and quality if card they had in stock
Josh is awesome! Definitely come see these folks they will help get you into that car you are looking for 🙌🏻🙌🏻🙌🏻🔥🔥🔥🔥🔥🔥🔥
Bought a Jeep from here 2 weeks ago. Runs great! Friendly staff and good prices.
Good business, great people. Willing to go the extra mile to get your business. Also willing to find the perfect car with your budget in mind.
Amazing customer service with a good selection of quality cars. They were very helpful and made the process easy!!
EXTREAMLY happy with this dealer. Josh was awsome would buy from him again in the future. Lifetime customer made today.
Great customer service with very reliable and affordable vehicles.
Josh helped find the perfect car for me. I had a great buying experience
Great customer service. Great pricing. Would recommend to anyone looking for their next vehicle.
Best customer service ive ever had buying a vehicle. picked up my second truck off these guys ill be back for my third
Looking forward to continued business with Josh and Fenton Fine Used Cars! Josh is a stand up guy, very professional!
Just bought my 09 Jeep Wrangled from here. The people there are great and I got my Jeep at a great price.
This isnt a place that you want to go to. Not clean, person receiving us didnt know much about the vehicle we came to see. Vehicle reeked of smoke.
Awesome people and a great atmosphere, definitely enjoyed my experience at Fenton Fine Used Cars!
Posts cars on Craigslist listed By Owner. Why would a reputable business do that? Cant trust someone who lies before you even get there...
Excellent service and price. Bought a Dakota pickup from them and its great! Would buy from again for sure!!
Great people to buy a car from! They will do whatever it takes to get you into the vehicle your looking for!
Absolutely amazing service! Josh went above and beyond helping me find the car that is right for me.
This really is a great place. The people are all very honest and willing to put in as much time as necessary to make sure you are happy. I would highly recommend them to anyone!
Everything about working with this dealership was top notch...I highly recommend Fenton for their customer service as well as their inventory!
Fenton Fine is way more helpful than the surrounding dealerships. Friendly staff and the best prices.
Great people not pushy very helpful with everything. Will definitely buy another car from them
If I could give them 6 stars, I would. Got a great deal on my Honda Civic.
Bought my first car here excellent experience and awesome cars
There’s no way any of these 5 star reviews are real they lied about it being for sale by owner they said it was an 06 when it was an 03 said it was a clean title when it was salvage and I asked them to clean the throttle body and they spent 30 minutes pretending to do it and highly overprice the truck it was an 03 Chevy Silverado 1500 with no tow hooks and a 2500 bumper (of course they didn’t tell me that) and didn’t inform me that it had a bed from a completely different truck different color firm the cab and everything never trust these people
Very friendly staff, made me feel comfortable and welcome! went out of their way to help me find my new car!!
Great customer service and an excellent selection of pre-owned vehicles!
Dealer was very helpful throughout the whole process made it very easy to purchase the vehicle i needed
Great place and fair prices.i will buy my next vehicle from them .
Just got my Jeep here. Great cars to chose from at low prices.
I was able to get my new car and financing in a day over all great experience
Friendly staff, wasnt pushy was very helpful with financing. Excellent experience.
I was surprised when I saw the quality of these vehicles for the lowest prices. I fully endorse Fenton Fine Used Cars.
Great service, very nice family owned business. Highly recommend. Over all great experience. Thank you Josh
So thrilled with my sons Jeep! Got great service and a great deal😀
Excellent service, honest people and quality vehicles for good prices
Very friendly service and great cars👌🏾
Great prices, good service, and nice vehicles to choose from.
Good dealership josh goes out of his way to be helpful
Get ppl really helpful would recommend to anyone who needs a good used vehicle
Great cars at great prices! Highly recommend!
Bought a silverado truck here great people and got a good deal
JOSH GOT ME IN A NICE CHEVY SILVERADO WORK TRUCK AND FINANCED IN UNDER A HOUR ILL BE BACK FOR ALL OF MY VEHICLES
It was a very great experience. Nice professional place.
Great price for a quality car. Runs great!
Bought my truck from here for cheap and runs great.
If they could actually pick up their phone and talk to someone it would be really helpful.
Great people will do business with again.
Got my second truck from these guys very satisfied
Went to buy truck service sucks. Go somewhere else dont waste your time here like i did.
Not your typical used car lot, everyone was very helpful throughout the whole process.
Just purchased my second truck from here couldnt be happier!
No one answers the phones
Staff was very knowledgeable and gave a great deal.
Best buying experience ive had purchasing a car
Terrible staff very rude to use during the negotiations. Lost my business won’t be coming back.
Great overall experience, honest people, nice family ran business.
Loved working with Fenton fine used cars!!
The staff was very knowledgeable and the customer service was excellent
Called them, talked with a rude dude. Not cool.
Excellent customer service they went above and beyond.
Josh and the rest of the guys here are awesome!
They made it very easy to buy a car
Excellent service, genuine concern for their customers, very kind. 😊
That visit was worth every dime
Josh is great to work with!
Great selection and friendly service
Not good
Great. Love my car
Honest and knowledgeable place
Excellent buying experience
Great service and experience!
Good people to work with
Everything went smoothly
Very friendly
Never again.
Total reviews rating 4.4
167 Reviews for Fenton Fine Used Cars LLC 2023:
Review №1
2021-08-02Great experience, bought my little Subie from Josh. It had a small problem after a couple of day. I was shock that Josh helped me address the issue. Hard to say if you will get that kind of service elsewhere. Good guys here, buy with confidence.
Review №2
2021-12-27Got a great deal on a 2005 Chevy Malibu. Josh and the team were nothing but helpful. Never pushy, and gave lots of great info :)
Review №3
2022-01-30I’m reading a lot about Josh, but I worked with Ryan during my visit. I called the day before and set up a time of 4pm to look at and test drive a ‘94 Jeep Grand Cherokee. My dad and I drove over an hour to make it to this appointment only for Ryan to tell us he sold it the night before, and didn’t think to contact either of us within the hours leading up to the interaction. As a teen trying to find a car for the first time, this is really disappointing.Based on the other reviews, I’d suggest talking to Josh instead of Ryan, he seems to be a LOT more reliable and experienced.
Review №4
2021-12-06Excellent customer service from salesman. They were not pushy and helped me get into the perfect car for my family and I at a more than fair price! A great wide selection of vehicles and a great staff, I would highly recommend anyone purchasing a used vehicle in Michigan to come here!
Review №5
2019-03-24Were real good to us. They helped us find a great car. They were professional and courteous. They were willing to take their time with us as we look and thought about each car. We were from up north so we had a 200 mile test drive on the way home, car worked great. Thanks for helping us. I will recommend them to my friends.
Review №6
2019-04-17We had been looking for a used car for more than a month, and because weve had bad experiences in the past with dishonest salesmen Ive been gun shy at pulling the trigger buying one again. Out of frustration I googled Honest dealerships and Fenton Fine Used Cars was one of the first ones that popped up. We scrolled through their online inventory and came across the one we ended up purchasing, the 2013 Ford Fusion. We drove out there immediately! Nick was the one that helped us and I think overtime hell grow as a salesmen with training and experience. I felt we were getting a very good deal combining the year, mileage and sales price. We were also very thankful for Bill, who helped us get the final numbers for financing. And Josh is such a people person, whos funny and down to earth, and simply made you feel like an old friend. I will certainly be a repeat customer and recommend them to our friends and family.
Review №7
2021-06-14There is lots to say about this dealership, but overall good experience. Josh did not rush the process, and the vehicle was exactly as described in his listings. Detailing would have made this a perfect experience, but I cannot complain. Would definitely return in the future.
Review №8
2021-08-14Found a great car here, definitely would recommend checking them out! They have great vehicles at great prices, and the sales staff are super friendly and helpful! If you need a ride come here and take a look!
Review №9
2021-05-07Fenton Fine Cars is the place to go. They helped my son get the truck that he really wanted. Josh went up & beyond to help him and did an amazing job. He never gave up on him and had so much patience and helped him through the whole process. I highly recommend them. I definitely will be going through them when I’m in need of another vehicle. Thank you so much Josh for all you’ve done for Cameron. We appreciate you so much!!
Review №10
2021-11-08I went here and and didnt expect all the cars to be priced pretty fairly, I even walked away with a nice Toyota camry that Im extremely pleased with. Josh the owner was super chill and attentive, came out while I was walking around and I was almost hooked immediately 10/10 would recommend.