Fenton Home Furnishings in Fenton
Categories
Location on the map
Fenton, Genesee County, Michigan, US
Site: http://www.fentonhomefurnishings...
- Monday:10AM–8PM
- Tuesday:10AM–6PM
- Wednesday:10AM–6PM
- Thursday:10AM–8PM
- Friday:10AM–8PM
- Saturday:10AM–6PM
- Sunday:12–5PM
Fenton Home Furnishings in other cities:
Blake Mireles made my experience at Fenton Home Furnishings so easy. He helped me find exactly what I was looking for and is so pleasant to work with. I will be back when I start looking for new living room furniture 🙂
Ordered our couch and chair back in the first week of November 2020 and was told that they would arrive within 12-16 weeks. It is now the second week of May 2021 and we still have not received them. When we have called for updates on our furniture we have been given multiple different dates of when it would be arriving and multiple different reasons for what is causing the delay. Were told by management that they would personally follow up with us weekly and that has not happened. Will never by furniture here again. Very disappointing experience!
The staff here are so friendly and helpful. I came in looking for a new couch and Austin helped make my experience here great! I now have the perfect couch for my living room. I will be back in the future!
Mike and his dad Tom have been absolutely great to work with. I have been helped and cared for by the two gentlemen on 3 different purchases. Dining table, living room and bedroom set. The time and effort Mike and his dad Tom put in to ensure our experience was to our satisfaction can be described as the white glove treatment. By always making me and my family welcome and by working hard to meet our needs, my wife and I will always return to purchase from these two genuine salesmen.
Melissa is absolutely wonderful! She went above and beyond to make sure i was happy! I would definitely recommend Fenton home furnishings and ask for Melissa! Shes the best!
My wife and I arrived just before the store closing. The sales staff greeted us and we were able to negotiate a fair price on a new recliner. These guys were experienced and top notch!During our visit the owner Mr Willey also visited with us and made us feel like family.
Mike Eldridge from the Fenton store was the most patient and kind sales person I have ever worked with. He spent hours with me as I decided on fabric, without rushing my decision. This is my second Fenton Home Furnishing purchase and it will not be my last.
I went into Fenton Home furnishings to get a new couch and coffee table. The salesman Austin went above and beyond and i couldn’t be happier. It’s refreshing to know people still care
I had an excellent experience in the Frankenmuth store this past week. The sales people were very friendly and professional especially Rodney and Austin. I purchased two beautiful pieces for my home and office at a great price! I would recommend Fenton Home Furnishings to everyone!
My hubby and I walked into Fenton Home Furnishings of Fenton with deer in the headlights look on our faces. We werent quite sure where to begin. Then we met Sharon Krolik, Design Consultant. She is very knowledgeable and you can tell she really loves her job. We purchased a sofa and 2 chairs. Very helpful with helping us decide on our 3 different fabrics (lots and lots to choose from)!! Very nice furniture!! Thank You!!
Fenton Home Furnishings carries a wide range of very unique decorating options. I felt comfortable browsing without any pressure to buy. Sharon was the salesperson who helped me with my purchase and I found her to be very knowledgeable and patient.
I loved my experience at Fenton Home Furnishings. Sharon did such a great job showing me the different fabrics that would match with my home colors. I would recommend everyone to go and see Sharon.Thanks Mark - I had a great time working with you!
Sharon was a wonderful consultant, very easy to work with. Sharon was friendly and helped us to select furniture that fit us and our style. We would recommend the Fenton Store to anyone looking for great furniture and a knowledgeable staff! !!
Sheree and Al were incredibly helpful when my wife and I were looking for a new bed and mattress. They didnt rush us and took time to answer all of our questions. By the time it was all said and done we left confident that we got a great deal on some fantastic furniture.
My furniture shopping experience was wonderful. The sales staff (Sharon & Mike) at the Fenton store were very professional and extremely helpful. They provided options without pressure. I was overly happy with the couch shopping experience.
We had a wonderful experience with help from Mike and Sharon. We were looking to redo our family room but were not sure when to start. They were knowledgeable and patient with us as we made our decision. We would definitely recommend them to anyone who is in the market for new furniture.
We went to Fenton Home Furnishing in Fenton to find a loveseat for our RV. This made unique needs like limited space and weight. Mike Eldridge took our stipulations about the width, depth, and weight and found the perfect loveseat. He heard our unusual needs and did the research. We were able to order our custom loveseat in the fabric of our choice and options we wanted. We could not be happier. Fenton Home Furnishings is definitely a must visit if you are looking for any furniture items for your home. You will not be disappointed.
I was actually disappointed. We drove 45 minutes specifically to shop here after seeing and hearing about them. I wanted to avoid a chain store and shop more independently. It was not the warm welcoming atmosphere that was expected. We were looking for a hutch and living room suite. The young woman who was assisting basically tried looked through some catalogs and paid more attention to other things, including someone she knew who came into the store. Another customer clued us in to the fact we could research Amish craftsmen in Ohio and Indiana that would create custom pieces and have them shipped to us. She had done it with cabinetry and thought we might try it for the hutch.We did not pursue living room furniture here.
After waiting 3 months for a sofa, 2 chairs and an ottoman for what seemed like a lot of money to me, I couldn’t be more disappointed. Buyer beware..what you’re sitting on in the store is not the cushion you’re going to get. Like sitting on rocks. I know using it might soften them up but who sits that much. I think it’s overpriced junk. Would never shop here again. Ethan Allen here I come next time. Same money....incredible difference.
I am only giving one start because I love the furniture I picked. Otherwise my experience with this store was horrible. I bought a couch and loveseat in February of 2017 and was told I could take delivery in 6 weeks as it was a custom order. I did not receive my furniture until the end of May. I received no calls from the store letting me know my furniture was delayed or what the delay was. I had to continue phoning the store to ask regarding updates. I went in to the store and attempted to cancel my order mid April when I still had not received my furniture and was told I could not cancel the order as it was a custom order and once the order is placed it cannot be canceled. So I called the company making the furniture and did not make any headway with them either. I finally received my furniture at the end of May and was very satisfied with the furniture. I was offered free delivery from store to home but at that point I did not want anything advertising I had bought furniture from this store so I picked the couch and loveseat up myself. When I took delivery I noted that one of the solid wood feet had a scuff and a gouge in it. I was told a replacement would be ordered right away at no charge to me and the manager “fixed” the damage with a furniture pen. I waited a couple weeks for the foot to come in and called to check on that. Was told it was on order and the manager had spoken with the owner and he wanted to give me a $65 gift card for all the trouble I went through so they were going to mail it. Needless to say I gave up calling about the foot of the couch and I never received the gift card in the mail. I live less than a mile and a half away from the store. I will never buy furniture from this company again after the horrible customer service and treatement I received. I would urge you to go somewhere else. I’ve always had great luck at Art Van.
I recently purchased a couch and recliner from Sharon at Fenton Home Furnishings. Sharon took the time to show me several pieces that would fit my home and taste. If anyone is looking for new furniture, I would highly recommend talking to Sharon.
I had a fantastic experience at this store! Very welcoming environment and the staff is very helpful. The young man Parker Goupil was very helpful in assisting me.
Sharon Krolik was the best sales lady. She was very attentive to our needs. Spent a lot of time going over our custom order. I would totally recommend Fenton Home Furnishings.
We enjoyed shopping for furniture at Fenton Home Furnishings. Our sales person, Sheree Hilliker, was very helpful in finding just the right furniture to fit in our small living room. She gave us valuable information regarding the type of fabrics to consider and the fit of the furniture to our proportions. We would highly recommend shopping at Fenton Home Furnishings.
We were doing some renovation work and painting in our Family Room and wanted to replace the 30 year old furniture that was in the room. I was looking for a Flexsteel sofa and chairs. After shopping around I came to Fenton Home Furnishings and met Sharon Krolik. The entire experience was delightful. Sharon was so helpful, answering a myriad of questions, always with the most pleasant and warm demeanour. My furniture has arrived and it is so beautiful. The occasional tables, TV/Entertainment Center, and desk are Amish-made and works of art in their own right. Down the road, we will be looking for Dining Room furniture and I know my first and only stop will be Fenton Home Furnishings and Sharon.
Wow, worst customer service experience ever, bought an expensive Amish table from them with a super baked on finish that was not supposed to scratch and would certainly not need a glass cover This is from the sales guy before he has our money...waited 2 months for delivery. We have it a few months and now it shows some light scratches, the response from the store is to put a glass cover on it... Sure is a big difference between before they have your money and after you are stuck with their products.
Good selection. Able to order what we wanted. Prices were comparable other stores. Helpful salesperson
We have been working with Sharon Krolic at the Fenton store over the past few months to select furniture for our newly renovated home which we moved into on August 30, 2016. She was most helpful and took away much of the guess work and worry we would probably have had without her assistance. While both of us have ideas of what we like, Sharons opinion helped steer us clear of making wrong choices. She is an experienced, knowledgable designer, knows product, and is easy to work with. The house is furnished beautifully and we couldnt be happier. Now we are working on a sun room which will serve as a rec room for our teen grandchildren, and I have confidence that we will be equally pleased with the finished product. Jan and John Lipscomb
I am thrilled with my experience. Sharon Krolik at the Fenton location of Fenton home furnishings was awesome to work with. I would recommend her service to anyone. Totally first class.
Bought a L shaped couch. It didnt match wouldnt take it back They sent some person to work on it to match the material pieces. Cushion went bad with in year. It took several calls to manager. It looks like an old couch with in 3 yrs. Unhappy.
BEWARE! I started a puchase of 2 flexsteel chairs on sept 1, 2018 when i was told 6-8 weeks was the anticipated arrival time. It actually took 15 weeks to arrive. Upon delivery i discovered that the arm rest on one of the chairs was crooked. After multiple contacts with fenton they sent a repair tech to my house to assess and he agreed it was constructed improperly and even commented that a replacement, not a repair would be the correct thing to do. While doing this repair i discovered from the labels buried on the bottom of the chair that flexsteel products are made in MEXICO, despite how FHF touted them as a great American made quality company. He then had to report his findings to fenton home furnishings (FHF). Again after multiple contacts they picked it up, repaired and returned. Upon inspection it was still apparent the chair was not constructed properly and had also had further damage either from the repair or transport. When this info was reported to FHF they now will not respond to my requests for post sales support. They bent over backwards to get the sale but did not provide satisfactory post sales support and refuse to respond to requests to make this right.
Frankenmuth and Fenton are my two favorite stores. Best deals on furniture. Great quality.
The salesman, Phil, could mot have been nicer
My mother and I purchased 2 recliners from Mike at the Fenton Store. He was very professional, knowledgeable, and not pushy. We will be back!
Cooper was so friendly and helped me find exactly what i needed! great service, great store!
We were very pleased with service. Very helpful in helping us decide on a recliner. We will definitely pass the word to friends
Doug worked with us for a couple of hours. He was very helpful, knowledgeable but never pushy. We will most likely return for additional purchases.
You want quality furniture at low prices and excellent customer service go here!
Maria rocked She helped me pick out the perfect furniture for can my living room
Never buy from there again. Spent over $5000 in the past year. Told sorry out of warranty. No help here. Scripted response. Very disappointed. Never thought would get response like this.
Mike was a great salesperson. He took time with me and I ended up with exactly what I wanted. Great store. Thank you Mike.
Lots of current choices. Supporting our local business. Great price worked out, staff are friendly and personal, they dont follow you around but are there to assist and answer questions.
Great furniture selections and Amish woodwork is heirloom quality. Service is friendly and accommodating.
The service here is great. Went in for a couch and Austin helped me find exactly what I was looking for.
Very nice store with quality goods! American made furniture! Michael was very knowledgeable about the furniture and pleasant to work with.
I enjoyed working with your decorator, Sharon. She was very helpful with my selections. I really needed her advice!
Quality and great looking furniture! I bought my table and chairs there 30 years ago. Still solid.
Very nice the furniture was top notch.The sales person was knowledgeableand helpful.
Great working with Doug very helpful in all accpects of our purchase. We will come back and get his input again.
Went to the private sale today. Got a great deal. Met the owner. Had a blast
Very nice downtown, local furniture store.The Staff is very friendly.
Very nice location with a good selection of high quality furniture
Great selection of quality, service is personal and honest.
This was a wonderful shopping experience. MIke was very cordial and most helpful answering all types of questions.
Doug is a very understanding sales professional , will buy from again.
Very helpful and professionalGreat shopping experience
We found what we wanted. THE GIRL WAS VERY POLITE AND VERY HELPFULL
Nice people, great furniture brand names are available .
Hey Gerry can’t believe your still hustling.good for you.
Quality furniture and salespeople are helpful without being stalkers
No pressure easy to talk to very helpful excellent salesman
This place has stupid high prices, you can get the things a lot cheaper at the other Flexsteel dealer off Hill rd.
Great tempurpedic selection knowledgeable sales staff
Great service, friendly people and very helpful making the experience awesome.
Good quality furniture and friendly people.
Lots of good items but not what we were looking for.
Great service and I love my new recliner
So overpriced. Google whatever you want and youll see.
Hello its a real great place to shop.
Great selection of US made furniture and decor
Melissa was very nice and helpful
Mike exceeded our expectations with selection, quality, and price!
Sharon more than met our expectations.
Doug was VERY knowledgeable , personable, and helpfulThanks
Nice furniture. A bit pricey.
Beautiful things going on in here !
Awesome staff family owned
Very nice.
So far... not impressed...
Great selection!
Very helpful staff
Rediculusly over priced.
A little pricey
Nice stuff
Total reviews rating 4.4
94 Reviews for Fenton Home Furnishings 2023:
Review №1
2022-06-13I would not buy from this store at all. The markup on the furniture is 300-500 percent from what they pay for it. The promised dates for furniture is 5-10 times out further than what they give you. The quality of furniture is by far inferior to other stores. Rodney, the owner, is the most incompetent and unprofessional person I have ever dealt with.
Review №2
2019-12-13I had a great experience purchasing new living room furniture for a recent remodel. Kara was excellent to work with and helped me finalize all the details that make our furniture fit our space perfectly. I loved that she was able to come out and see our space and get a feel for my style before I even had to make decisions in the store. Definitely would recommend if you are looking for higher end furniture and a more one of one experience.
Review №3
2022-03-18Always fun to stop in. Prices are a bit high but you pay for unique items and good service😊
Review №4
2021-06-18I recently purchased a new couch and I love it. My salesman Austin was very helpful and was able to answer all of my questions. It was my first time buying a couch and Austin made the process very easy! Thank you Austin for making my experience at Fenton Home Furnishing outstanding! I will definitely be coming back for all of my furniture needs!
Review №5
2021-06-18I absolutely love my sectional from Fenton Home Furnishings. I was struggling to find a piece that i truly liked until Austin helped me out! He had amazing knowledge on lots of the furnishings and super professional as well! If I could give this place 6/5 stars I totally would.
Review №6
2021-06-30I was recently in the market for a new sofa, I’ve been looking everywhere but I couldn’t find the exact one I wanted. I visited Cooper at the Fenton location and he was very helpful, non pressuring, and was very knowledgeable. He helped me with dimensions so the sofa would fit in a specific area in my living room, he also gave me an unbeatable deal on it as well. Highly recommend go seeing him!
Review №7
2021-06-26Had a great experience at the Fenton Home Furniture store in Fenton MI. The store manager greeted us and she was very patient with us and helped us to find just what we were looking for in a Loveseat. She covered all the bases and made us feel very comfortable and secure in our decision. Thank you Melissa Triplett for all your help.
Review №8
2021-01-08I thoroughly enjoyed shopping here! I went in thinking I knew what I wanted but when I explained what the intent was, Doug offered a perfect solution. He really listened to my needs, paid attention to my style, and found the perfect furniture for me. Then, to top it off, he helped me pick the absolute perfect pillow fabrics to coordinate with the chair. I never felt rushed or pressured to make any choice. I will definitely be back when I need more furniture in the future.
Review №9
2021-06-10It’s a beautiful place with high quality furniture and very well trained sales associates that are really helpful. Our salesman Parker was very respectful and answered every question we had! It was an overall great experience.
Review №10
2021-06-28I enjoyed my shopping experience at Fenton Home Furnishings in Fenton, MI. Not only does the company sale great quality products but the employees were very nice and informative. Thank you Melissa for providing many different decorating ideas and great customer service.