Fish Express in Kalamazoo
Categories
Location on the map
Kalamazoo, Kalamazoo County, Michigan, US
Service options
Health and safety
Highlights
Popular for
Accessibility
Offerings
Dining options
Amenities
Atmosphere
Crowd
Planning
Site: https://fishexpresskalamazoo.god...
- Monday:Closed
- Tuesday:11AM–9PM
- Wednesday:11AM–9PM
- Thursday:11AM–9PM
- Friday:11AM–10PM
- Saturday:11AM–10PM
- Sunday:12–9PM
Fish Express in other cities:
Over all great food and flavor. I do however think there are a few things that would take your food and restaurant to the level of perfection you are capable of .-Make your own sauces in sauce cups the whole packet thing is not only annoying but the flavor is basic on your awesome food .- chicken legs need to be crispy all over it seemed to be under battered-oh and lose the bread . Go with rolls biscuit corn bread bread sticks any thing but white bread slices.Loved the lemon pepper seasoning , I highly recommend the fried shrimp it was by far the winner of the meal . Staff was kind patient and hard working.
Tasha is amazing, she goes above and beyond to assist each and every guest. She knows her guest by name and memorizes thier favorite orders. Over all the food is a 4 stars, depends on the day and whos cooking. But I love thier variety of selections there is food for everyone.
Called the first time, on hold for over 6mins. Hung up and tired again, on hold for another 5mins. Tired the On-line ordering, had a wait for 35mins before I could pick it up. Once I was there, got the feeling they didnt drop my order, waited another 20mins before I got my order. They do have signs that they are under staff and orders will take some time.
I really like their food! Service is good. The seating area was a bit chilly. They let you check the food is to your liking before you take it. I had the smelt meal came with fries, coleslaw (sweet) and 2slices of bread. I could do without the bread but I am going to guess others like it. Prices are reasonable. I recommend ordering from here anytime you have a craving.
For somebody that works at a food grade facility, you cant have food and beverage out on the shop floor. for me to call the restaurant ahead of time to have them prepare my food for the meager 20 minute lunch but I do have for them to tell me yes they will drop the food immediately for my 10 minute drive there theres no reason why I should have had to get there in order for them to drop my food I understand people call and then dont come get their food but I come there consistently faithfully and I always go back to work late getting points on my record because of it Im not having it today.
I think, to be fair, I need to give Fish Express another try to accurately rate them.I had not been here before and I went at night. Their parking lot is not well lit and I was confused if it was a walk in or drive through only.I figured out that I had to go in.The lobby was very hectic. A guy showed up not wearing a covid mask even though its clearly posted that you must wear one.He gave the counter a hard time because they challenged him on it.When I got to the window it was difficult to hear, but I placed my order.You have to show I.D. if you are using a debit or credit card.Apparently some of their clientele have ripped them off by using stolen cards.The lady forgot to give me my card back, so I had to ask for it.Because everything is made to order there is a wait.Rather than wait in the lobby (which is forbidden) you go back to your car and wait about 10 minutes then come back in to pick up your order.Everything was hot and correct. They even open the styrofoam containers so you can be sure youre getting what was ordered.The fish was good and a large order of fries is a significant amount.They ask if you want seasoning or ketchup or tartar sauce, etc.It is a little pricey. Two orders of fish and a large fry was between $ 18.00-19.00.I would like to go back during the day when things are a little slower and try them again to see if my visit was the norm or an aberration.
Told us 15 min, we waited in the car in the parking lot and returned in time. Our food had been sitting and was no longer hot. They need a better system. Not a lot of food for the amount of money, the chicken wings were TINY; they must use sickly chickens lol we wont return.
The staff does not smile, they are rude and the fish is not cooked right. Also they have too many customers in the lobby, I kept bumping I to people and the staff does not wear masks, havent they heard it is a pandemic. This place needs to be shut down until they get it together, apparently the health department has not visited the premises in a while.
These new owners, theme to keep fresh clean fish. Ive been going there all winter and Im expecting to go all summer and this spring. I love it with that extra space they put on or without. So far Ive been eating the catfish which is delicious, now Ive switched to perch and shrimp, they to taste fresh and clean. right now for a fast-food they get five stars even though it takes him 10 to 15 minutes to get your order together its delicious. And the time they take to prepare my meal allows me to know that they care.So far my experience with the workers, that help has been Pleasant.
I absolutely love this place! The crack wings are phenomenal! I make it a priority to come here every time I come into town. This is not necessarily a dine in place but there are a few tables where you can sit and enjoy a quick bite. The service isnt the best but it also isnt the worst. The food makes up for it for sure, hence the 5 stars!!!
For the food i would give 5 stars. the food was great. it was crispy, well seasoned, fried to perfection, and the portion sizes make it a great value. the workers in the back were friendly and courteous. i am giving my THREE star review because of timing. when u order your food online or over the phone for a future time it should be ready and waiting for u to pick up. THAT IS THE ENTIRE PURPOSE OF ORDERING IN ADVANCE. I get that things can be backed up (blame covid or whatever...) but when u have an order 2 hours in advance there is really no excuse to wait 20 minutes for your food. if u cant make orders on time then do away with your online and over the phone ordering. having these options available to customers gives them the false idea that they can do a quick stop for their food. this was the second time i have eaten here and both times was an online or phone order. both times i waited about 20 mins for my food. the first time i was actually late for work...waiting for food i had already paid for. the second time i arrived 15 mins after the pick up time to avoid the wait but still had to wait about 20 mins. do they not drop the fish until u come to pick it up?second reason dor the 3 star review: they have no diet soda. i realize that this food is by no means healthy and is an occassio nal treat....but my wife is a type 1 diabetic and cant have the sugar. they have no sugar free drink options (that im aware)in conclusion: my suggestions are to have a pickup window (either inside or drive through) for online or phone orders. people who called in orders hours in advance dont like waiting in line for multiple people who dont know what they want to make an order on the fly.if this isnt an option then do away with online and over the phone orsers so people will know they eill have to wait since ordering ahead is useless. lastely, please buy a case of diet when u do your purchasing. doesnt hsve to be a lot but it wouldbe nice if u had some on hand.other than having to wait and limited drink options...the foos is very good and the people are nice.
This place has went down. Placing an order online is pointless. Called my order in at 4.26pm and was told to arrive in 6min. I gave little extra time b4 coming to avoid a wait but still had to wait 30 min after I arrived to pick up my food. I usually tip for good service (although it was a call in order) but not this time. I was late picking my teen up from work waiting on food that was not even that great. Never will I call in again. Better off placing an order in person for quicker service.
This place is the bomb the food is delicious. The store is clean. The staff is friendly. One day I was having a migraine and they even offered to turn down the lights for me super nice! Id recommend this place to anybody is so good! If you love fish then you will love pretty much anything on their menu.
Ive wanted to try Fish Express for a while now. I grew up in the south and love a good fish fry but really havent found anything like that in the areas near me. Having heard that Fish Express was that place I would find that missing satisfaction I had wanted to try it for a while now. My kids and I were passing by there yesterday at dinner time and we all agreed fish sounded really good. We ordered at the drive thru then had to wait in the parking lot for it to be ready. The place isnt fully open from the pandemic restrictions so this was expected and wasnt a problem. It was totally worth the wait. I got catfish and my daughters got tilapia and Whiting. Everything was absolutely incredible. The only thing generic feeling was the coleslaw. It tasted like GFS stuff, which is fine, but really, thats the closest thing to a criticism I have. Everything was so delicious and reminded me so much of the fish I ate growing up in the south. Prices were very reasonable. We all agreed we will most certainly be going back.
Omg from all the fish places weve visited this one is by far my ABSOLUTE favorite. Its a whole in the wall Yes but the food is on point, flavors popping, the staff was polite and friendly. Love it love it... Food was so good i forgot to take a picture. Had the catfish nuggets and chicken gizzards with hushpuppy and jalapeno popper..wildwood fruit punch
I did an online order which this makes the second time when I get there at the time it says it done I have to wait a additional 10 minutes and then the fish and fries are cold along with the cold drink. I don’t know what’s up but they are slacking off a lot, especially when your community starts to talk. That’s my opinion. I won’t be going back there no time too soon.
Complete failure. Called ahead and told order ready 6 minutes. Paid for order and told its another 2 minutes, no problem but turned into a full 12 minutes. Asked why I wasnt given the order when it came up on counter. Told other people had to be waited on. COLD fish is not my idea of good meal. Worthless place, do not go here...
This place is amazing. Wanted to try the catfish, and they really came through. Nothing like this anywhere else in SW Mi. The staff was friendly and helped us with our order, since we didnt know the menu or the options. We will definitely came back for more, and try more of the choices available
Its okay. Its gone down a lot since it first opened and had different managers. The chicken Id very very bad and has do many feathers and it just tastes gross. My husband had gotten food poisoning from it before so I steer clear of the chicken. Catfish is alright. Its just not what is used to be.
The chicken was under cooked the table walls and floor were drity and the staff was rude and disrespectful. I will never set foot in there again. I would not recommend any one eat there. Whats disrespectful is you not taking this review seriously. And spread ing gossip about some young girl.
Very affordable no-frills seafood place. You arent going there for the ambiance and the food doesnt disappoint. Catfish so delicious you dont need sauces, and this is from someone who refused to eat fish without tartar sauce. You get free soda with every meal and the fries are SO yummy and generous I actually had to ask for extra cole slaw instead because I was getting full on it and couldnt eat the fish. Only gave 4 out of 5 stars cos the place does look a little rekt but once you get over it you will become a regular after the first meal. Just delicious.
Ive been to Fish Express before and I had a alright experience enough to make me come back but this last time I got there maybe 45 minutes until close you have one worker in the back throwing pots of rice all over..... he was mad ready to go home, it was on a Friday night. I did not get what I ordered and my food was not correct then when I said something about it the cashier got mad and said well do you just want your money back I will not be returning
I Went to get some good fish and instead I got Some BAD Smelling Spoiled stuff that was called whiting, who would have thought that anything Called Whiting Could Smell So Bad, guess it is because of the New management With people who dont have Good taste or An Accuit sense of SSmell It was Nasty!So if you want Suspicious fish With The Smell of a Caucasus Then Fish Express Is The Place.
If youre into hole-in-the-wall fish/shrimp, it doesnt get much better than Fish Express. Super affordable, great portion sizes, and delicious recipes. The wait was a bit long and parking was cramped, and I will say that you definitely dont pay for the atmosphere, but thats not enough to knock off a star with how much I enjoyed my meal.
The ladies at the counter were very nice and I enjoyed them, however the wait for a call in order was outrageous. And the catfish nuggets honestly are nothing to write home about, mostly breading with very little meat. Idk im just used to better from the east side of the state
My fiancé went in this place to pick up are food mind you went preordered, They told us it will be 20 minutes we came my fiancé He sat for an hour no one asked him did he need assistance have you gotten his food nothing they forgot about are food they told us it will be 20 minutes we came my fiancé set for hour no one asked him did he need assistance or have he gotten his food nothing they forgot about our food. My fiancé is a nice person so he didn’t really speak up like he should have but I call and said we were in Waiting an hour or whatever and he should have the offer a refund or a free meal ticket for the two meals that I bought. They barely wanted to give a free meal and then Proceed to tell me he should have asked for a refund if this is a place of business and you forget about one customer you make sure that one customer gets the best business after you messed up. What should have happened was you should have told him I am sorry that we forgot about your food I’m on to give it to you for free today and that would’ve been the end of it. However we will no longer be buying food from Fish express I have lived here all my life and never had a problem until now and they are in business they are busy so there’s no way you should not be able to refund one customer that YOU messed up their money back or at least equal free meal for what they paid for. They will never receive our service again.
Even if you call ahead and they tell you 10-15 minutes, once you arrive you will have to wait another 10 everytime. Allow 20-30 minutes for a pick-up (on top of travel time). The food is what it is...strong seasoning that will make you choke a little after a slight inhale. Most of the traffic seems to come from the local neighborhood. Many will walk to the restaurant. Food is pretty standard for a fish & chips joint. Service consists of the cashier yelling at the cooks, rolling eyes, and hollering out the next order up. If you want great service, try Red Lobster.
THIS..is my favorite fried food joint in the world. This is coming from a guy that has lived in Florida, Texas, Michigan, Oregon, California, Virginia, pretty much Illinois, and have stopped in over 40 states in America.Go Here Now!!! Once drove 2 hours just to eat here. Perfectly located between Chicago and Detroit.
The lady couldve been a little nicer she wasnt explaining to me that I need a mask I didnt really look at the sign so I just let it ride but she instantly went from 0 -100 and I felt that was wrong you dont yell at people in business you give them a professional opinion
I absolutely hate that you order they tell you 20 minutes you get there and have to wait another 20 minutes to cook it because they wont prepare it until its paid for. So either dont take phone orders or have the technology to take payments over the phone or online ordering.
First time there drove by there several times before wish i would have stopped all the other times for a large order it was quicker then any major place that u get a burger and fry food was great nice size portions for the money clean service with a great smile ill go back and eat every day
Before i could order a csr came and asked me why did i have a mask on he said you got pneumonia? I told him i was sick😷 and i didnt want to get anyone else sick. He then said i thought you were going to rob us. Im not that desperate. I can not laugh because Im sick. 😷 😆😆😆😆😆😆😂😂😂😂😂😂😂
Total reviews rating 4.2
199 Reviews for Fish Express 2023:
Review №1
2022-05-13Ridiculous pricing going on...I know we are dealing with inflation, but no way in $^^$
Review №2
2022-05-05I ordered my food paid 15 dollars and was told it would take 15 mins to cook. Within 2 to three mins they called me back up to the window to get my food. Come to find out they gave me some old food that had been sitting . It was the worst food . It was cold and dried out . When I called to make a complaint , I was told that they would have a manager call me . So far no one has called me. Avoid this place at all cost. They were close down a few years ago but the health department because of hand sanitary health issues and roaches.
Review №3
2020-12-07The Cat Fish Fillets are just the absolute best!. They always make it fresh and it literally melts in your mouth. The staff is good and attentive. Its always best to visit during the day time as the crowd gets a little shady towards the night.
Review №4
2022-06-01Love their food and seasons great prices I had a chicken basket and also order some Perch and okra season well.highly recommended
Review №5
2022-02-17A not so hidden gem close to downtown. Perfectly fried perch, jumbo shrimp and fries. Seasoning is just right. If you like delicious fried fish, theres no where better in Kalamazoo.
Review №6
2019-06-18This food is amazing. The restaurant is in the neighborhood so be prepared for lots of local flavor. The food is amazing. The place is run like a machine, they are slamming food out just as fast as people can order it. Everybody knows their job so if you go there dont screw things up. Have your order ready when its time to make your order and dont stand there trying to make your mind up. Also, always get the seasoning. I got the two piece catfish combo with fries. Its easily some of the best catfish Ive ever had. Ill have to go back and try something different. Dont be scared off by the exterior, or the clientele, or the atmosphere. Get your butt in there and get some food, you wont regret it.
Review №7
2020-09-13Love their Catfish and Perch! Service is always fast and they work hard, thank you Fish Express!Update: we went around 12pm for lunch, and their fish was so fresh and soft and fell apart! Just the best!
Review №8
2019-05-11The food was very tasty. Ive been looking for a restaurant that reminds me of home back in South Carolina, since I moved to Michigan a few months ago. Im excited about Fish Express!
Review №9
2021-06-30Sold me some expired chicken . When i called to inform the staff i was told they could not do anything . I do not suggest going to this establishment this is a health concern
Review №10
2019-12-08Good little place and buy do they do a lot of business here. A nonstop line of people coming in and out the whole time I was here. Place us small worn and a little drafty, but food is good and a value price.