Fix Auto Chico
Address: 275 E Park Ave, Chico, CA 95928, United States
Phone: +1 530-343-2480
Services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet,
Amenities: Mechanic, Toilets,
Planning: Appointments recommended,
Payments: Debit cards, NFC mobile payments,
Phone: +1 530-343-2480
Services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet,
Amenities: Mechanic, Toilets,
Planning: Appointments recommended,
Payments: Debit cards, NFC mobile payments,
Category: Auto body shop
Rating: 4.7
Site: https://fixautousa.com/chico
Worktime:
Rating: 4.7
Site: https://fixautousa.com/chico
Worktime:
| Day | Time |
|---|---|
| Monday | 7:30 AM–5 PM |
| Tuesday | 7:30 AM–5 PM |
| Wednesday | 7:30 AM–5 PM |
| Thursday | 7:30 AM–5 PM |
| Friday | 7:30 AM–5 PM |
| Saturday | Closed |
| Sunday | Closed |
Name: D**** A******
Date: 2024-07-02 18:28:14
Rating: 4
Comment: Very friendly and Im a repeat customer. There was a delay in ordering a part they didnt forsee needed and that was costly because it meant extending the rental car for another week.
Name: E* C********
Date: 2024-06-22 20:34:20
Rating: 5
Comment: I met with Leo back in 2023 to see about some body work to one of our fleet Chevy 2500s pick up trucks. We were not able to get the truck in until due to scheduling delays on my end. Leo still honored his price and his team were very professional. It was a pleasure doing business with a company that still stands behind their word.These guys are the real deal !! Thank You Leo and the team at FIX!!
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Name: C**** K****
Date: 2024-06-14 19:20:49
Rating: 5
Comment: They were very professional. Their quality was Excellent! I would definitely use them again.
Name: E** M*******
Date: 2024-06-11 22:07:24
Rating: 5
Comment: The staff was really nice & kept me updated on the process. They also did an excellent job on the fix.
Name: S************* 6*
Date: 2024-06-09 19:08:02
Rating: 5
Comment: Fix auto went to bat for me with my insurance company and when they completely dropped the ball fix auto did amazing work for a very reasonable price ! I 110% recommend them for any auto body needs !
Name: k****** f*******
Date: 2024-06-02 05:03:25
Rating: 5
Comment: I will like to said that my Truck look like it just got out of the show room great work and thank you
Name: s e
Date: 2024-05-16 17:48:55
Rating: 5
Comment: The people here are most kind and helpful. Whenever I have had a problem with any of my vehicles I always come here for help. They always resolve the problem no matter how small or large. They are always there for me should I have questions even after I have my car back. Their work and service is always guaranteed.
Name: J*** A******
Date: 2024-05-14 19:03:31
Rating: 5
Comment: People here are friendly, honest, efficient and reliable. I couldnt ask for a better auto body shop! They always do a beautiful job.
Name: S****** G***** (********
Date: 2024-05-10 19:30:21
Rating: 5
Comment: Outstanding customer service!! Perfect repair and they clean your car, inside and out! Will definitely go back for any repairs I might need in the future! They’re great all the way around!!
Name: S****** T*****
Date: 2024-05-07 19:09:14
Rating: 5
Comment: Work done efficiently and on time. Car looks great, especially after the detailing!
Name: A*****
Date: 2024-05-05 17:15:24
Rating: 5
Comment: First rate service, staff is kin, accommodating and great at what they do! Thank you for being such a great asset to the Chico area!
Name: a*** t******
Date: 2024-04-25 20:45:50
Rating: 5
Comment: Great communication, timely service, and attention to detail. They clearly care about their customers. I wouldn’t go anywhere else for quality auto body work and or repairs after an accident.
Name: A***** V*******
Date: 2024-04-21 01:44:03
Rating: 5
Comment: Had an issue 3 months after they fixed the front end of my car. Called them up they got me in that day to.examine it, and ordered the part to get it back to perfect. Great group of guys over there!
Name: M****** M*****
Date: 2024-04-16 19:06:32
Rating: 5
Comment: This is my 3rd time using Fix Auto to repair car body damage. Fix Auto is consistant on their professional customer service and quality workmanship. I can recommend Fix Auto without any hesitation.
Name: M*****
Date: 2024-04-16 18:33:05
Rating: 5
Comment: Excellent!! Great customer service and they did an amazing job fixing my car! Thank you!!
Name: D***** R********
Date: 2024-04-07 18:06:41
Rating: 5
Comment: Workmanship was absolutely outstanding, Awesome customer service and totally on time. Worth the money and the wait for perfection.
Name: L***** P****
Date: 2024-03-26 16:46:21
Rating: 5
Comment: They did an excellent job in fixing my car. It looks like new! Thank you to all the staff and thank you Israel, he was very kind and helpful and made me feel at ease with the whole process.
Name: D**** E******
Date: 2024-03-15 11:48:06
Rating: 5
Comment: Great place to get car repaired. This is the second time using them and they have gone above and beyond each time.
Name: A*** F*****
Date: 2024-03-15 00:22:40
Rating: 5
Comment: Did a great job on my truck. Cant even tell there was body damage. They even cleaned out the inside of the truck when I picked it up. Great customer service and communication. Would definitely go back.Update:Took my truck in for a second issue after a dog scratched my truck. They were able to get me in the same day and had the work done by close of business. Cant even tell the scratch was there. Great customer service and communication. Will definitely be back and will refer any friends that need body work done.
Name: J**** L****
Date: 2024-03-13 19:23:08
Rating: 5
Comment: We had excellent service here. Leo was amazing throughout the process of getting our vehicle fixed. He was very professional and knowledgeable. The work done to the vehicle was very well done and to OEM specifications. I’m very satisfied with the service we received. Keep up the good work, Fit Auto of Chico!!
Name: R****** H*****
Date: 2024-03-06 20:36:29
Rating: 5
Comment: This place is fantastic! My truck was ready on time, they matched my paint color exactly! Awesome job!
Name: T**
Date: 2024-03-01 19:36:26
Rating: 5
Comment: My personal experience with fix auto was great. Nobody wants to be without their vehicle. As long as you understand that parts delays happen, you will be happy. They keep you pretty informed. Carlos, Israel, and Leo made the whole experience painless. I couldnt be happier to have my car back.
Name: D****** C*******
Date: 2024-02-24 19:32:09
Rating: 5
Comment: Wonderful staff, excellent work.
Name: C******* M*******
Date: 2024-02-20 19:09:37
Rating: 5
Comment: Fix staff are friendly and quick to respond. I recommend using them.
Name: M***** M*****
Date: 2024-02-10 01:50:57
Rating: 5
Comment: I had an amazing experience. First, their customer service is great and they made the process so smooth. My car looks great and I was so happy to have it back. They were fast with fixing my car and I would definitely come back if I had to fix my car again. They communicate well too. I am so thankful I got my car fixed here. My estimator was Leo and he is great.
Name: S*** C*******
Date: 2024-02-03 19:23:37
Rating: 5
Comment: Great experience with this place The people here are very friendly and they did a great job fixing our Jeep when I picked up my Jeep it was washed on the outside and the inside was also very clean Thank you fix auto.
Name: P***** T*****
Date: 2024-01-26 19:49:40
Rating: 5
Comment: Fix Auto was amazing!! I hit a deer & they fixed my pickup. There were several part delays & they still looked other places for parts. They kept me informed and were always courteous on the phone & in person. I am very satisfied with Fix Auto & would highly recommend them to everyone.
Name: J***** M****
Date: 2024-01-12 20:23:14
Rating: 5
Comment: Love these guys, efficient and friendly!
Name: T****** E***** D***
Date: 2024-01-10 19:26:19
Rating: 5
Comment: Very customer center centered and kind, they did great work I would definitely go there again. They did what they said they were going to do, and they did it quickly
Name: J***** C****
Date: 2024-01-07 19:30:24
Rating: 5
Comment: The staff at Fix was utterly professional & helping, addressing my questions & needs courteously, thoroughly, & patiently. They are stellar to work with. The repair work was stellar; I’m more than happy with the results.
Name: F****** M*****
Date: 2024-01-02 19:49:53
Rating: 5
Comment: Very professional staff. My car was done faster than I thought it would be and they returned my rental car.
Name: L** C*****
Date: 2023-12-24 19:34:10
Rating: 5
Comment: Beautiful job. My truck looks like new
Name: R****** P******
Date: 2023-12-19 05:22:10
Rating: 5
Comment: I was very happy with the exception service. They were approachable and very down to earth. My car was ready, but I couldnt pick it up. I was told not to worry, the car will be safe and not to worry. I was very appreciative. The car look great. It felt new again. I would definitely tell my family and friends to give them a call. Great work!
Name: M**** S*******
Date: 2023-12-01 20:09:18
Rating: 5
Comment: The bumper was replaced and my car ended up looking 100% better that before I took it in there. They were fast and reasonable and I would recommend them for any body work needed.
Name: C**** K*******
Date: 2023-11-05 02:19:06
Rating: 5
Comment: Fix Auto did a five star job on repairing my truck back to looking new. I definitely would recommend them.
Name: T****** J*******
Date: 2023-11-03 05:28:01
Rating: 5
Comment: We had to use you guys twice and both times it was a great experience!!! All of you were so helpful. We will come to fix it for all our autobody work.The Johnstons.
Name: C F***
Date: 2023-10-30 17:40:35
Rating: 5
Comment: From start to finish the experience at Fix Auto was amazing. I made an appointment online for them to look at my bumper which had been hit. They were quick and thorough. I brought it back in after they got the parts. They had to replace the bumper and the sensor. It was ready in 3 business days. They did a wonderful job. The paint on my Lexus GS 350 matched perfectly. I highly recommend their services. They were professional, cheery and polite.
Name: S**** J****
Date: 2023-10-27 18:24:14
Rating: 5
Comment: First class all the way including quality of repair, staff friendliness, and finished on time. Will recommend.
Name: J**** G******
Date: 2023-10-25 15:21:02
Rating: 5
Comment: Awesome job! Looks like new! The guys are so nice and they even detailed my car! Definitely recommend to everyone 👌
Name: B*** B******
Date: 2023-10-25 02:50:39
Rating: 5
Comment: Great GuysBetter shop
Name: L*** B*****
Date: 2023-10-16 17:41:06
Rating: 5
Comment: Excellent experience!
Name: J*******
Date: 2023-10-14 00:27:52
Rating: 5
Comment: The work was great and friendly
Name: S****** B******
Date: 2023-10-04 19:28:49
Rating: 4
Comment: Excellent service in terms of repair and communication. The shop seems to be very busy, so there is quite a wait for your vehicle to be repaired.
Name: G***** F****
Date: 2023-10-01 22:37:25
Rating: 5
Comment: Needed a front bumper skin replacement after a piece of road debris created a hole. Stopped by because it was close to work. I emailed them my insurance claim and they booked me an appointment.I asked for a ballpark ETA of how long it would be in the shop when I dropped it off, and they gave me a timeframe. Sure enough, the timeframe was right on point. When picking up my truck I noticed they completely washed it inside and out, certainly was not expecting that!Overall, the work they did is great. They gave me a wow experience and I couldn’t ask for any more. Thank you Fix Auto USA including your whole team for making my tuck look brand new again!
Name: s***** h***
Date: 2023-10-01 18:19:43
Rating: 5
Comment: This is the first time I use Fix Auto to do bodywork on my car. They gave me an appointment time/ date and a date that my car would be done. They worked with the rental car service so I would be picked up when I drop my car off and when I picked up my car.My car was done on the day that they promised me. The work looks really good. You could never tell where the repair work was done .I was really happy with Fix Auto
Name: R** M*****
Date: 2023-09-26 19:10:56
Rating: 5
Comment: On time and a good job, car looks like new
Name: R*** D****
Date: 2023-09-13 19:44:43
Rating: 5
Comment: Had miss communication at first, the guys were patient and professional, did a great job and even detailed the interior. Thanks Fix auto
Name: J** W*****
Date: 2023-09-10 15:52:30
Rating: 5
Comment: Fix Auto was a very friendly and professional service company. Everyone was very helpful. My car was fixed right and looked just like before the accident. I would differently recommend them to anyone needing their vehicle repaired.
Name: M*** D******
Date: 2023-08-24 19:02:20
Rating: 5
Comment: Leo snd Israel took excellent care of me and my vehicle. 100% recommend!!!
Name: X***** L**
Date: 2023-08-11 18:47:09
Rating: 5
Comment: The body work was perfect and fast. They fix the dent and paint. The car now looks as good as a new one.The staffs are professional and take care of paperwork for insurance coverage.
Name: D*** B*****
Date: 2023-08-07 04:36:55
Rating: 5
Comment: Everyone was very thorough, professional, notifying me all along the way the time line to coordinate my planning.
Name: D***** T*****
Date: 2023-08-02 22:07:24
Rating: 5
Comment: Was able to get my car in a month earlier than anywhere else in town. Time estimate was pretty close, had a problem with a part, not their fault. Everyone was friendly and professional, great results. Wont hesitate to take my car here again.
Name: L******* C*****
Date: 2023-06-29 17:06:35
Rating: 4
Comment: We have used Fix Auto numerous times to repair everything from scrapes to recent collision repairs. We continue to take our vehicles here due to the quality professional care we receive. Thank you for all of your hard work and attention to detail.
Name: T***** C********
Date: 2023-06-28 21:38:09
Rating: 5
Comment: Good work
Name: B**** E****
Date: 2023-06-26 21:01:57
Rating: 5
Comment: Service was super quick and stress-free! I had my catalytic converter stolen from my Honda Element. I called around to so many shops in town to see how quickly they could replace this part and fix my car and every shop I called gave me at least 1-2 month estimate. Fix Auto Chico gave me a ONE WEEK estimate, but I got my car back within only 4 days! They worked directly with my insurance company (State Farm) and made the whole process super easy for me. They were friendly and helpful. I’ll absolutely be returning to Fix Auto for my future auto mechanic needs!
Name: R** R**
Date: 2023-06-13 23:29:09
Rating: 5
Comment: They repaired a dent to my subaru. Everyone was extremely nice and professional. They did a wonderful job on my vehicle and returned it to me in spotless condition. I would highly recommend this business to everyone I know.Thank you to everyone that worked on my car, from the office staff to the detailers.
Name: T Z***
Date: 2023-06-03 18:21:11
Rating: 5
Comment: Amazing customer service and repairs. Highly recommend!!
Name: H**** U****
Date: 2023-05-26 18:28:26
Rating: 5
Comment: Great work.
Name: a** m*******
Date: 2023-05-17 17:53:39
Rating: 5
Comment: Great customer service. Job was done when promised and price did not exceed estimate. I will definitely do business with them in the future when need arises.
Name: C****** B*******
Date: 2023-04-22 18:48:57
Rating: 5
Comment: Just had an outstanding experience at Fix Auto Chico. I worked with Leo and Israel who demonstrated great communication, ensured quality work and delivered on the date promised. What more could you ask for? They repaired 3 panels on the body of my truck, plus secured trim pieces from the manufacturer and installed them perfectly. If I need body work again I will 100% be coming back to this business. 5 stars!
Name: A***** W*****
Date: 2023-04-18 18:23:32
Rating: 5
Comment: Second time using these guys and they don’t disappoint. Very respectful, communicative and helpful. I would recommend them to anyone!!
Name: J**** M*** (******
Date: 2023-04-13 18:49:00
Rating: 5
Comment: Polite communicative effective hood customer service helped arrange rental car and estimate submission .I did have to schedule many weeks in advance but I think that was just timing .I am 100% satisfied
Name: V S
Date: 2023-04-11 21:43:15
Rating: 5
Comment: Thank you! Im happy to have my truck back.
Name: E***
Date: 2023-04-08 18:22:36
Rating: 5
Comment: I recently had the pleasure of working with FixAuto for body repair on my 2021 Honda Civic Sport, and I cannot recommend them enough! From start to finish, the experience was truly exceptional.Firstly, I have to give credit to the entire team at FixAuto for their exceptional customer service. Everyone at FixAuto was extremely knowledgeable, careful, and skilled body workers, able to repair my car back to factory condition in a very short periodSecondly, I have to give a huge shoutout to Leo Popa, the service tech who was assigned to work with me on my car. Leo truly went above and beyond to ensure that my car was taken care of, and I cannot thank him enough. He was amazingly helpful in helping me navigate the pitfalls of insurance claims, and even went out of his way to deal with a not-so-honest claims adjuster who supposedly was working on my behalf. Leo truly went above and beyond to ensure that I was taken care of and that my car was repaired to the highest standard.Overall, my experience with FixAuto and Leo Popa was nothing short of fantastic. I would highly recommend them to anyone who is in need of body repair work. From their exceptional customer service to their skilled technicians, they truly exceeded my expectations in every way. I give them a 5-star rating for their outstanding work, speed, and procedure explanation. Thank you so much, FixAuto and Leo Popa for all of your hard work and dedication!
Name: Z** n*****
Date: 2023-04-06 22:58:46
Rating: 5
Comment: Very helpful and friendly.
Name: B**** W*****
Date: 2023-03-21 23:17:23
Rating: 5
Comment: Did a great job. Car looked amazing when returned. Very polite and engaging. Highly recommend!
Name: T******* S******
Date: 2023-03-21 19:45:10
Rating: 5
Comment: Great job fixing my front bumper!
Name: J*** G******
Date: 2023-03-21 19:42:20
Rating: 5
Comment: Fix Auto handled the body work on my sons car after some kid without insurance sideswiped him. I have USAA insurance, and they partner with Fix Auto. The experience was totally seamless, and they did great work! Unfortunately, my son got hit by ANOTHER kid about 2 weeks after we got the car back, so guess who is going to handle those repairs? Thats right, we are going back to Fix Auto. Cant think of a stronger endorsement than being a repeat customer!!!
Name: C**** G******
Date: 2023-03-19 15:32:34
Rating: 5
Comment: Excellent work done on the front end of my car. Israel was amazing, staff was super professional. Would highly recommend
Name: L*** A** R****
Date: 2022-12-31 01:29:23
Rating: 5
Comment: Very pleasant and respectful. I would give them 5 stars!
Name: T**** W*****
Date: 2022-12-30 16:36:19
Rating: 5
Comment: Wonderful service provided by all staff, especially Leo! He was great at communicating with me regarding my vehicle. My car looks like new and was fixed within a reasonable time. Definitely would recommend for any fixings of your auto needs.
Name: R*** H*******
Date: 2022-12-17 04:45:38
Rating: 5
Comment: Friendly, nice, easy to work with, did exactly what they said they were going to do, and they did it well! We would use them again!
Name: L*** E*****
Date: 2022-12-01 18:12:10
Rating: 5
Comment: Very knowledgeable and experienced. Great work.
Name: M**** M*****
Date: 2022-11-03 20:29:41
Rating: 5
Comment: I find that fix it service was prompt customer service very good the work well done all safety equipment on my car works well I would recommend fix it Body Shop to other people they even told me if I had any problems just come on back I thought that was really unusual but very kind and courteous how do you send this
Name: H****** C
Date: 2022-10-27 00:00:14
Rating: 5
Comment: These guys are truly masters of their craft. They repaired my beloved beetle and did everything they could to having her back in working order and looking like the accident never even happened! They even matched to my original paint color perfectly, and returned my car cleaner than I left her!! They had so much patience and communicated clearly and kindly where everything was at in the process of my overall repair with each checkup call I made (big shoutout to Garrett who took on the repair job for my precious beetle and Leo who helped him keep up communication with me) 😊 They’ve more than earned my full trust and confidence in their professionalism and shown work; I’d recommend going here to get your beloved car back in gorgeous working order anytime and every time!!
Name: Z*** B******
Date: 2022-10-17 19:53:29
Rating: 5
Comment: Leo was more then helpfully throughout the whole repair process. He answered all my questions and made sure my was repaired properly. The repairs came out perfect I couldn’t even tell the vehicle had been repaired. If your ever in an accident make sure you go see Leo
Name: D******* B******
Date: 2022-10-06 15:32:34
Rating: 5
Comment: Work was done timely (which has not been the case with a lot of services these days) and they detailed my car better than it has ever been done before. Well done!
Name: C**** A*****
Date: 2022-10-01 00:33:28
Rating: 5
Comment: They did a great job
Name: A**** S*******
Date: 2022-09-20 22:28:28
Rating: 2
Comment: The work was ok but the snail pace service is ridiculous. If you have 3.weeks to be without your vehicle, you might be satisfied.
Name: M******* R****
Date: 2022-09-08 23:40:08
Rating: 5
Comment: I feel so lucky to have found Fix AutoThe manager Leo was so gracious and totally made me feel so comfortableBeside all of that they were so efficient and I was quickly on my way home..It was to replace a Lt door mirror.It was perfect.I have a bigger job coming up in Oct.to fix a very dented hind end.Leo totally knew all about my Ins compAnd it.made me feel so good to have him in touch with.my Ins comp.he handle everything made me feel so much better.Thank you Leo at Fix AutoMercedes Russo ..
Name: N***** M
Date: 2022-09-03 03:13:06
Rating: 5
Comment: I would 100% recommend there service I will only get my body work done there going forward if you have any body work that needs done this is the place to consider….Some one backed into my car door and the damages had me devastated when I went to pick my car back up it felt like I was getting a new car off the lot
Name: x*********
Date: 2022-08-23 19:07:47
Rating: 5
Comment: Highly recommend them for fixing collision damage. They were very professional and made the process really easy.
Name: F*** v C**** A******* c
Date: 2022-08-13 22:21:02
Rating: 5
Comment: Everyone there are very good. I highly recommend anyone to go there
Name: R*** L*********
Date: 2022-07-29 00:40:05
Rating: 5
Comment: I absolutely love Fix it Auto. They do an amazing job on my car and gave it back to me basically brand new. I will forever be using them as my repair specialist.
Name: J***** G****
Date: 2022-07-22 21:42:03
Rating: 5
Comment: Absolutely fantastic service and an A++ job of paint matching. Super friendly staff and very accommodating.
Name: K*** P*****
Date: 2022-06-28 18:06:48
Rating: 5
Comment: Fix Auto Chico was great! We unfortunately had to have both our cars repaired in a two month period through insurance. First time we picked them based on insurance recommendation, and then second time because they did such great work on the first car. Communication about estimates and timelines was great too.
Name: J***** C*****
Date: 2022-06-24 20:26:54
Rating: 5
Comment: Top quality work, helpful staff. Thanks for taking care of my truck! Great job! 🌟
Name: t**** t***
Date: 2022-06-01 02:12:32
Rating: 5
Comment: These guys did a great job working on my car. Garret and another worker, he sits on the right side as you enter the building, did a fantastic job. I had nothing to worry about and everything was done before I knew it. I got my car back a day early which also helped alot. These guys will even take your rental off your hands and return it for you. I highly recommend Fix Auto. Once again thanks guys!
Name: C******** B*******
Date: 2022-04-23 02:27:30
Rating: 5
Comment: This is my second time using Fix and I’ve got nothing but good things to say! They’re great at communicating, fixed my car fast and did an amazing job on my body work! 10/10 would definitely recommend!
Name: M**** C***
Date: 2022-04-19 20:48:22
Rating: 5
Comment: They fixed and painted my bumper beautifully! My color car is hard to find and hard to match but they were spot on. They were great on keeping me up to date about everything and parts for it to come in. I had a wonderful experience with them. I have a beautiful new bumper now thanks to the guys there!!!! Thanks guys
Name: J*** B******
Date: 2022-04-01 16:27:56
Rating: 5
Comment: So happy! Fixed our car in no time and looks better than before the accident. Leonard communicated throughout the entire process! We could not be happier!
Name: D***** S*******
Date: 2022-03-30 01:24:19
Rating: 5
Comment: Fix Auto Chico was so accommodating & completed my repair in a timely manner! I would highly recommend this repair shop for anyone seeking perfect, detailed attention to restore their vehicle.
Name: E**** L
Date: 2022-02-17 02:16:49
Rating: 5
Comment: I didn’t interact much. Except when when I got the estimate, dropped my car off, and picked it up. Total of maybe 5-10 min each time. They were professional and respectful.My family uses them whenever we need body work and stuff. Every time they do fantastic work!Thanks Fix it!
Name: S***** E****
Date: 2022-02-10 20:11:40
Rating: 5
Comment: Leo provided great customer service from the beginning of writing the estimate to delivery of complete repair.Their paint work is impeccable, spot on match. I couldn’t be happier with it. Wish I knew the painters name for due credit.They even detailed my entire vehicle and Austin went above & beyond to make sure I was happy.I highly recommend FixAuto.
Name: A****** S*****
Date: 2022-01-31 03:38:25
Rating: 4
Comment: My experience with Fix Auto Chico was a bit challenging. I believe much frustration couldve been avoided with proper and timely communication on the progression of the repair.They have done a tremendously beautiful job painting and installing a bumper on my Prius. It seemed that Leo takes the quality of the job seriously. Overall, I am glad to have my car back and I wish Fix Auto Chico all the best.Thank you!
Name: T******** L***
Date: 2022-01-24 13:17:30
Rating: 2
Comment: Fast but will side with your auto insurance instead of meet needs of the customer!
Name: d**** e*******
Date: 2021-12-18 00:29:49
Rating: 5
Comment: Super Great Job & Great Customer Service.
Name: P****** B***
Date: 2021-08-09 23:48:32
Rating: 4
Comment: We brought our Corolla in for a bumper repair. The service was excellent and the repair was great. I was glad that they kept us updated on the progress of our car. And they cleaned the outside and inside which made my wife very happy
Name: M****** R
Date: 2021-07-31 01:31:03
Rating: 5
Comment: Excellent customer service! The workmanship was excellent! Highly recommend.
Name: S****** H*****
Date: 2021-04-21 23:02:28
Rating: 5
Comment: Great ppl nice service love that place.
Name: J******
Date: 2021-02-03 01:30:01
Rating: 5
Comment: Very friendly polite and good customer service and the work is A one
Name: B**** R****
Date: 2021-01-06 20:04:48
Rating: 3
Comment: Got a fairly hight quote due to fact the manager giving the quote didnt like the situation Im in and basically said just to go somewhere else.
Name: J*** H********
Date: 2019-10-08 04:02:02
Rating: 1
Comment: Rude, disrespectful, and a bunch of jokes dont waste your good time, and money hope this helps.
Name: B***** P****
Date: 2019-10-04 01:17:05
Rating: 5
Comment: I’d do business here again. Everyone was polite, efficient and the quality was excellent.
Name: M***** N**
Date: 2019-08-02 23:42:47
Rating: 5
Comment: Awesome work and all the staff extremely helpful and willing to answer any questions you have even after you pick up your car. They go that extra mile to help out if something if not fixed right.
Name: J***** J*****
Date: 2019-07-16 20:23:24
Rating: 5
Comment: I took my truck to Fix Auto for a full body paint job. I had scratches up and down both sides of the truck from brush. My truck is dark blue, but came out purple for some reason. After I shared my concerns with the manager, Garrett, Fix Auto completely re-painted my entire truck...and it came out perfect! Both times the QUALITY of the paint job was outstanding. It looks better than the factory paint did. I cannot say enough positive things about the crew at Fix Auto. I would happily take my truck back to them should the need arise. Great job!
Name: s*******
Date: 2019-06-24 18:01:57
Rating: 5
Comment: This business has the most outstanding group of professionals that I have found inside or outside of Chico. Beautiful repair, the best customer service, and a level of trust that is second to none. I strongly recommend it to anyone who has found themselves in the unfortunate situation of needing a repair. They get 5 stars because they deserve it.
Name: K**** C******
Date: 2019-05-14 18:10:36
Rating: 5
Comment: Good body shop.
Name: d*** l*****
Date: 2019-04-30 18:12:21
Rating: 5
Comment: Garrett and the crew at Fix Auto are amazing, they did incredible and timely work with the utmost care and professionalism. I wouldnt take my vehicles anywhere else. Thank you for the terrific service!!!
Name: F**** J* S**********
Date: 2018-12-05 01:41:16
Rating: 5
Comment: Working Friday night here
Name: A***** C*****
Date: 2018-08-01 05:03:29
Rating: 5
Comment: Beautiful repair with the greatest of care. The shop quickly responded to USAA and had the estimate approved, scheduled the work immediately and then repaired my truck to look brand new again. I received text alerts every day on progress and phone calls from the owner to keep me updated. If you need a ride theyll give you one. They washed my vehicle inside and out! This is one happy customer, and more importantly, one happy husband.
Name: D***** G*******
Date: 2018-04-16 19:09:10
Rating: 2
Comment: We have taken our vehicle to Fix Auto Chico twice now and both times have been less than phenomenal. The first time was for a bumper replacement, and while their quality of work was acceptable, they were exceedingly late on their time estimate and well over their monetary estimate. They wrote down our contact info wrong and failed to keep us informed on the status of the car and when it was ready, not to mention an attempt to collect holding fees for the vehicle. This being a nuisance and not a real issue, we brought the car back when we were hit a second time. This time was the culmination of everything bad of the prior experience made worse. We ensured they had our correct contact information and handed the car off for repairs. To their credit, they repaired the vehicle in the time they estimated and at budget. We received the car back and found they had left paint transfer on the vehicle. Due to this being a sub-par repair job, we brought the vehicle back. Without issue, they took the paint transfer off, but had damaged our tail light in the process (and failed to fix it). We, at this point, are exceedingly frustrated at their lack of professional quality. We take it back a third time to discuss the light. The gentleman was fairly understanding and said he would have to order another light and will give us a call within a week to have us bring the car back in to replace it. It is at this point that Fix Auto has fully lost our business. We will not be bringing our vehicles back to them. The reason for this review, however, is that when we called more than a week later to get an update on the light, we find that this gentleman has not communicated with anybody about the status of our vehicle, he (as far as we currently know) has not ordered the light. I am appalled at the waste of time they have bestowed upon us, and I hope that this review can help others avoid our troubles and Fix Auto to fix themselves.
Name: S**** E******
Date: 2017-04-10 20:29:44
Rating: 1
Comment: My husband was directed to this business after he was rear ended. He went to get an estimate, and was treated very rudely. The woman at the front desk asked if he was even going to get the work done! My husband is disabled, he wouldnt go through the hassle of getting an estimate if we werent going to get the work done. They wouldnt even look at our bumper! Down the road, at Miracle Auto Body, they were quick, courteous, and MUCH better!
Name: H****** V***
Date: 2016-05-20 03:16:43
Rating: 5
Comment: Mark and his team did a great job with my vehicle, very personable and very reliable. Would absolutely work with them again!
Name: R****** P********
Date: 2016-03-25 01:59:19
Rating: 5
Comment: Extremely helpful/caring staff and great work! They fixed a big dent on the side of my car and now it looks amazing- just like new! They also did some extra work on a problem Id been having with my windows and only charged me for half of the labor time. They also send text updates throughout the whole process so youre in the loop. AND, in about a month or so they will wax and polish my new paint, free of charge. Overall, this was a great experience and I recommend using this company if you find yourself in the unfortunate situation of needing car repair.
Name: T***** H*****
Date: 2015-08-03 18:50:19
Rating: 5
Comment: Great experience! Offered me a ride to my office when I dropped off my vehicle and my vehicle was ready when they said it would be. Highly recommend this shop for any repairs!
Name: L***** M*****
Date: 2015-07-30 17:25:21
Rating: 5
Comment: I have been taking my cars into Chico Collision for over 25 years. There service is second to none. My car always looks like new when they are done. Mark, Garrett and Cheri are an excellent team. They are professional, friendly and courteous. Their staff is extremely hard working and they do a marvelous job. HIGHLY RECOMMENDED!!!!!!
Name: R*** P*******
Date: 2015-07-28 19:42:21
Rating: 5
Comment: Ive known the folks at Chico Collision for quit some time now. Not sure if thats a good or a bad thing since I dont like wrecking my car, but I must say, Im always impressed with the service and quality. Best body shop in Chico CA!!!!
Name: A******** S***** L****
Date: 2015-05-11 21:41:06
Rating: 5
Comment: Big thank you to Mark Page and his crew at Chico Collision Center. They are the best! They took care of my car while we were on vacation and when I went to pick it up it was just like new....and they cleaned it inside and out! Not only do they do great paint and body work but they also give back to the community and support many local organizations and causes. Thank you Chico Chico Collision Center for being such an awesome community member!
Name: R**** A*** I***
Date: 2015-03-13 22:51:56
Rating: 5
Comment: Chico Collisions fast, friendly, and professional service is greatly appreciated. They quickly took care of our vehicle to enable us to return it to the field. The work they performed is superb. Highly recommend them for all of your auto body needs.
Name: M****** D*****
Date: 2015-03-05 03:46:07
Rating: 5
Comment: The service was excellent! My car was well taken care of and looked better than new when they were finished. The work was done with great expediency and the billing handled with integrity. I highly recommend Chico Collision Center.
Name: G*** S*********
Date: 2015-03-03 18:27:14
Rating: 5
Comment: My wife and I had a great experience working with the crew, they came through on all that was promised and more.If only Mark the owner were a plastic surgeon, maybe he could make me look better too!
Name: B** B********
Date: 2015-03-03 17:47:20
Rating: 5
Comment: I called Chico Collision for repair on one of my work vans. They were able to get me in fast, and I couldnt be more happy with the workmanship and the way my van was repaired. I was impressed with how friendly and helpful everyone was and I would recommend Chico Collision to anyone.
Name: T** C*****
Date: 2015-03-03 17:42:08
Rating: 5
Comment: I have taken several vehicles to Chico Collision and have been very happy with the results. While the hail storm did so much damage, when my car came out of the shop, it looked brand new! I really recommend Chico Collisioin Center on Park Avenue.Tim ColbieChico, CA
Name: B****** S******
Date: 2014-12-12 21:41:13
Rating: 5
Comment: No matter what caused the damage to our cars, underage but honest bicycle rider crashing while it is empty and parked, being too elderly aged for successful marked double turn laned intersections, or savage ruthless falling tree limbs, they have, they will, continue to fix my 2010 while always returning it to me back the same way it was pre-car damage while never having a single problem every time with also fixing the post-repair questions, even done without making our insurance stress or question them.Thank You for always hookin that Honda up now, and in the future.-3rad
Name: T***** P*****
Date: 2014-09-13 00:23:48
Rating: 5
Comment: I have had four vehicles repaired at Chico Collision Center (Ford F150, Toyota Caamry twice and Jeep Wrangler). ALL of the repairs were made above and beyond my expectations. Mark Page and his staff are THE BEST choice in Chico for repairs made for your vehicle. I would recommend Chico Collision without hesitation!
Name: B***** H***
Date: 2014-07-02 17:05:38
Rating: 5
Comment: My experience with Chico Collision Center couldnt have been better. Weve been going to Chico Collision for years and we are always satisfied with the results. The job is always done to perfection, on time, and at a fair price. The entire staff is very courteous and professional as well. I would recommend Chico Collision Center to anyone without hesitation. Thanks again for the great work Mark!!!
Name: J***** K***
Date: 2014-05-17 01:18:32
Rating: 5
Comment: Thank you for your comercial about texting while driving.what great idea and thougthful
Name: J*** L**** E**
Date: 2014-02-26 21:54:52
Rating: 5
Comment: In less then 24 hours they replaced my automatic window opener for a very reasonable price AND washed/vacuumed my car! They are friendly and efficient. They have done work for us 3 different times and each time we are reminded that when necessary we will return.
Name: S******* P*******
Date: 2014-02-26 18:35:59
Rating: 5
Comment: Our automatic window assembly was broken and it was repaired expertly and quickly by Chico Collision Repair. They also saved us a great amount of money that otherwise at a local dealer would have been three time as much. I recommend Chico Collision Repair to any one that is looking for quality car repair.To top it off they cleaned the inside and outside of the vehicle before we picked it up. I dont know of anyone that does that anymore! What great service!!!!!Timothy VanderHeiden CEOSafePath ProductsChico CA 95928
Name: d*** k*****
Date: 2013-11-20 23:37:03
Rating: 5
Comment: Excellent service. more than we expected. we highly recommend this business.
Name: B***** S*******
Date: 2013-08-24 16:58:30
Rating: 5
Comment: I had some dents and scratches on the hood of my car so I took it here to be fixed. Everyone was really nice and my car was done earlier than they told me. When I brought my car in it was covered in sap and dirt and bugs (sorry to whoever had to deal with that mess) and they cleaned it inside and out. It was sparkling! The sap was pretty dried on there so I imagine it took some extra effort. Thank you so much for that!! No real issues with Chico Collision Center...would recommend.
Name: B*** C****
Date: 2013-07-03 17:31:37
Rating: 5
Comment: I have been going to Chico Collision Center for nearly 10 years. Usually involving painful car repairs and insurance claims. I have always left feeling satisfied and with minimum of problems. The staff has made claims and repairs easy with a feeling of integrity and caring.Sharon in the front office has given me rides home, rides to rental car agency and even picked me up to retrieve my vehicle. This is the small town business that makes me happy to live in Chico and use Chico Collision Center.
Name: P****** M*
Date: 2013-06-26 15:36:10
Rating: 5
Comment: When I accidentally dented one of my rocker panels, my insurance company recommended I go to Chico Collision Center for the repairs. This was the first time I actually had to have body work done to a vehicle, so I didnt really know what to expect. I was mostly worried about them being able to match this dyno blue color that has a metal flaked pearl finish thats on the newer Civic Si models. Im extremely happy I took the advice of my insurance agent because Chico Collision Center did a phenomenal job and their painter, who Im told has over 10 years of experience, matched and blended the colors perfectly.Recently, my car was backed into which caused a decent amount of damage to my front end. I called CCC right after the accident and they had me come straight down and get a quote for my insurance agent. Kim Addington, the shop foreman and Sharon Stephenson, the office manager really helped me with faxing all the proper paperwork to each insurance company, as well as keeping me updated on the progress of my repairs. I have to throw out a big THANK YOU to all the shop employees that made my car look even better then it did before the accident. Mr. Addington had all my new parts ordered, repainted, reassembled and back to me in just ONE week. This is why I would highly recommend going to Chico Collision Center for all of your automotive repair needs. Once again, thank you so much for all your help and hard work Chico Collision employees!
Name: J****** H*******
Date: 2013-06-19 22:47:42
Rating: 5
Comment: Chico Collision Center went above and beyond what we had asked for without charging us extra. Besides just replacing the bumper, they cleaned the car inside and out, fixed the rubber seal around the door and tacked up the headliner that was drooping. Staff was friendly, courteous and accommodating. Great Job!
Name: L**** K****
Date: 2013-06-10 21:39:57
Rating: 5
Comment: I recently took my VW Passat to Chico Collision after a minor mishap with a semi-truck...I lost! Everyone was extremely professional and they kept me informed of what was happening throughout the entire process. My car looks great; you cant even tell that semi hit me. Even better, the car was cleaner when I picked it up then when I dropped it off. Definitely recommend Chico Collision Center.
Name: B**** B****
Date: 2013-06-06 17:05:37
Rating: 5
Comment: Due to an unfortunate parking lot accident I had to get my car fixed. Chico Collision was fast and I cant tell it ever happened it looks like new. They did a great job and I would recommend them to anyone.
Name: J*** S******
Date: 2013-06-03 22:19:29
Rating: 5
Comment: Have had all 3 of my cars in there within the last year. The work was done great and more importantly was done fast. I recommend these guys if you need auto body work done.
Name: B*** K***
Date: 2013-05-30 23:19:23
Rating: 5
Comment: For over 20 years we have taken our vehicles (Acura, Honda, BMW, Chevrolet truck and Hyundai) to Chico Collision Center for auto body work. Mark and his team do a great job of making sure the work is done to our satisfaction and working with the insurance company.
Name: D**** M******
Date: 2013-05-03 18:16:17
Rating: 5
Comment: A few months back i got into a wreck and my truck looked unfixable. Then i had it towed to Chico Collision Center because my insurance highly recommended them. They were helpful and kept me posted on the status of my truck. They were finished with the truck on the day they said it would be done and i have to say it looked better than when i bought it. They had to paint just about the whole thing and the suspension they put on it had a nicer ride than before the accident. I highly recommend this shop. I hope i dont have to but if i do i will return.
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Name: V**** W*******
Date: 2024-07-03 19:26:58
Rating: 5
Comment: Fast repair