Fix Auto Downtown El Monte
Address: 11528 Garvey Ave, El Monte, CA 91732, United States
Phone: +1 626-442-6558
Services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet,
Amenities: Mechanic, Toilets,
Planning: Appointment required, Appointments recommended,
Payments: Debit cards, NFC mobile payments,
Phone: +1 626-442-6558
Services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet,
Amenities: Mechanic, Toilets,
Planning: Appointment required, Appointments recommended,
Payments: Debit cards, NFC mobile payments,
Category: Auto body shop
Rating: 4.9
Site: http://fixautousa.com/downtown-el-monte
Worktime:
Rating: 4.9
Site: http://fixautousa.com/downtown-el-monte
Worktime:
Day | Time |
---|---|
Monday | 8:30 AM–5:30 PM |
Tuesday | 8:30 AM–5:30 PM |
Wednesday | 8:30 AM–5:30 PM |
Thursday | 8:30 AM–5:30 PM |
Friday | 8:30 AM–5:30 PM |
Saturday | Closed |
Sunday | Closed |
Name: s**** s
Date: 2024-06-18 15:27:43
Rating: 5
Comment: Excellent service and repair job. I have great experiences with this auto repair shop. I highly recommend this auto shop and I will definitely be back again if I need to get my car fixed. The repair job was done very quickly and professionally. Overall, I am very happy with their service.
Name: J***** M******
Date: 2024-06-05 15:34:07
Rating: 5
Comment: Amazing service!! Cornia was extremely helpful and made this process so easy! I will highly recommend fix auto.
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Name: S****** N*
Date: 2024-06-02 22:27:19
Rating: 5
Comment: Friendly and speedy service. Kept me informed of the progress.
Name: c****** m*******
Date: 2024-05-31 16:12:18
Rating: 5
Comment: Thank you Great Job Friendly service and Receptionist super friendly making for a great experience
Name: J**** M*****
Date: 2024-05-30 22:15:39
Rating: 5
Comment: Fix auto did a great job repairing my vehicle. I was kept informed throughout the repairs. Very satisfied.
Name: A** L****
Date: 2024-05-23 22:09:42
Rating: 5
Comment: I took my car in for a bumper repair after I was rear ended. The team is very professional, timely, and helpful. I highly recommend their services! Thank you to Corina and Tri for their help!
Name: N*** G******
Date: 2024-05-22 18:12:19
Rating: 5
Comment: Super professional, great communication while you wait, and excellent quality of work. I would definitely bring my car here again in the future.
Name: l*** p****
Date: 2024-05-13 17:20:14
Rating: 5
Comment: Second time taking my Tesla here, great quality and great customer service.
Name: K*** N*****
Date: 2024-05-10 18:32:15
Rating: 5
Comment: Tri was awesome and helped get my car fixed up in under a week. I was honestly surprised it was my car, it looked brand new and so clean. Definitely recommend this shop.
Name: S****** I********
Date: 2024-05-08 22:54:33
Rating: 5
Comment: Best car repair shop I ever had experienced.
Name: �*
Date: 2024-05-04 00:19:50
Rating: 5
Comment: The service is very good, very enthusiastic, the details are thoughtful, everything can be asked and answered, and the problem is solved quickly and well received!
Name: Q***** X*
Date: 2024-05-03 01:12:48
Rating: 5
Comment: Professional, knowledgeable, friendly, get car repaired fast.Highly recommended.
Name: M****** M*****
Date: 2024-05-02 23:57:38
Rating: 5
Comment: Very friendly. Looks just like new! They had my vehicle ready surprisingly fast!
Name: V*** R*****
Date: 2024-04-23 11:19:13
Rating: 5
Comment: Auto Fix did an amazing job in fixing the body damage to my Tesla after being involved in an accident. Once parts were ordered it took just 4 days for the job to be completed and their work was impeccable. The receptionist Corina made the process so easy and smooth. She is so kind and professional. U definitely recommend this auto body shop!
Name: M****** P****
Date: 2024-04-17 17:02:11
Rating: 5
Comment: Corina is amazing!! Her customer service is truly remarkable. Fix Auto service is fast and easy, Thank You so much. 😊
Name: C**** L**
Date: 2024-04-12 22:33:57
Rating: 5
Comment: Corina is so helpful that she communicates for me with insurance company to ensure everything goes smoothly and I can pick up my car on time. And great advice about rental, these made my day.Car turn out great too!!
Name: M*** H****
Date: 2024-04-12 00:01:58
Rating: 5
Comment: Friendly and professional service. My car was repaired to perfection quicker than expected. I couldn’t be happier. Would definitely recommend!
Name: B*** P****
Date: 2024-03-23 18:37:33
Rating: 5
Comment: Car looks brand new, amazing customer service, loved that i was kept updated
Name: D* R*****
Date: 2024-03-14 16:28:30
Rating: 1
Comment: Dont be fooled by the nice reviews, to begin with the girl who is the secretary has the worst attitude.Dont waste your time taking your car to this place. Youre going to have a bad experience.
Name: L**** L*
Date: 2024-02-25 20:00:54
Rating: 5
Comment: Great customer service and excellent quality! Totally took care of us and we are very happy with our “new car”! Thank you!
Name: T***** S******
Date: 2024-02-14 19:12:54
Rating: 5
Comment: Excellent service, the car was fixed quickly and well, they also helped me get a Lyft to get to and from the car shop.
Name: K**** D**
Date: 2024-02-14 18:13:49
Rating: 5
Comment: The repair was swift and they are responsive. Workmanship was good. And our car returned clean and waxed, even with tire dressing.
Name: A***** P****
Date: 2024-01-05 20:22:23
Rating: 5
Comment: Took my ‘21 Honda Accord to Fix Auto right before the Christmas break. They had warned me the repairs may take a while because they were going to be Honda parts and because of the time it had been taking to get deliveries. To my surprise, they had my car ready in a little over 2 weeks, also considering the holidays! The work looks great and I’m very happy with how my car turned out. The ladies in the front office, Corona and Ilene, are super helpful and answered any questions I had.
Name: P*** H******
Date: 2024-01-02 22:28:55
Rating: 5
Comment: Daughters Honda Civic was broadsided by another car. AAA suggested this repair facility. As the car was drivable, they made an estimate listing what would need replacing. Theyd call when the parts were in. When they called I dropped off the car and picked up about 14 work days later. Car was perfect. Couldnt tell its doors had been hit. They were helpful, patient, and pleasant to work with.
Name: J*** D***
Date: 2024-01-02 19:34:20
Rating: 5
Comment: Picked up my Tesla model X and it’s in immaculate condition. Scan through the paint job tried the door hood another features. Everything looks great. Works great. Appreciate the detail that the manager went through in explaining the process and also the test they did to make sure that all the sensors and cameras are all working correctly over the course of the review, I received multiple text message with updates from, Corina and EileenGlad to pick up the car today now I can have the car for the New Year’sThank you Fixauto for doing such a great job!
Name: B**** L**
Date: 2023-12-30 19:10:51
Rating: 5
Comment: My insurance company, Progressive, told us to work with Fix Auto for the body work when we were side-swiped by an SUV, as they could guarantee the work. The car emerged better than new, and they even detailed it.
Name: S***** S******
Date: 2023-12-26 20:46:01
Rating: 5
Comment: So thankful for this Team. About a month ago I got my Red Model 3 Tesla repaired and they did an immaculate job. It was like brand new Corina is so responsive and helped me immensely during this whole process. Thank you so so much!!- Destiny
Name: M*** H**
Date: 2023-12-17 21:16:12
Rating: 5
Comment: I was totally impressed Fix It Auto Body Repair!Damage to my car was minor, but it gave me the opportunity to find a good auto body shop in case I ever need (knock on wood) major work. I shopped around for estimates at 3 different places. I found Fix it Auto to be the most professional and offering a good value.
Name: J***** N**
Date: 2023-11-16 19:52:48
Rating: 5
Comment: Went here to get my tesla fix since it is Tesla Certified. My car was rear ended and needed to replace the trunk. The service is fast and easy. It was really easy to get ahold with someone and everything was process really quick for insurance. Also, it is near a hertz which makes renting a rental really easy
Name: s**** p****
Date: 2023-11-03 01:12:51
Rating: 5
Comment: Great body shop. The manager Tri is the best when it comes to customer service. They fixed my car right the first time and even detailed it to they kept me updated along the process as well I’m very pleased with the services from this shop.
Name: A****** A*****
Date: 2023-11-03 01:08:02
Rating: 5
Comment: Truly the best body shop in town the staff is very knowledgeable and friendly i had the pleasure of dealing with the ladies in the front desk and the manager Tri. They provided updates all thru the repair process on our 2019 Nissan Altima. They left the car as if it was show room new they even detailed it for me i am very pleased by there services they know how to get the job done right.
Name: D**** A*******
Date: 2023-10-30 18:40:06
Rating: 5
Comment: Fix Auto was such a pleasure to work with. After getting into a small accident I was stressing not having my Suburban while it was getting fixed. You hear the nightmares of the cars sitting in the shop for a long time. I am a mother of 4 who has to handle pick ups and drop offs all day and work at the same time. My car is very important to me. Well I was pleasantly surprised to say the least, on how amazing the team went above and beyond to have my truck ready in a very fast time frame (less than half the estimated time).The communication and updates provided through out the process was on point! Eileen was very helpful and kind through out this process she explained everything and made sure some one was always reaching out to answer my questions or concerns. J was amazing with the work done on my car it looked brand new and also did a full review of might car. Best thing also he returned it washed! When the time came to pick up my car they ordered me a Lyft to pick it up and worked around my busy schedule. Fix Auto exceeded my expectations and made a stressful situation into a pleasant process that eased a lot of stress for me. Thank you Fix Auto team!! Definitely my go to spot now !
Name: S** C
Date: 2023-10-21 18:33:49
Rating: 5
Comment: From start to finish I had a very good experience, I was kept inform throughout the process. Was sent photo of dent to fix, repair, then completion photo. When I picked up vehicle, it was fixed to perfection. Inside of car and outside of car very super clean. I think my car might actually look better than before the dent. I would totally recommended friend and family to have their vehicle repaired here at this shop.
Name: m**** p******
Date: 2023-09-29 01:10:05
Rating: 5
Comment: My car was ready way before the estimated time and the work was very well done. Staff was very friendly, attentive, and communicative. They made the entire process easy and provided updates along the way, working with them was truly a great experience.
Name: K****** L****
Date: 2023-09-28 13:09:15
Rating: 5
Comment: Overall great experience. Interfaced most with Corina and Eileen, both who made the entire process minimally stressful. Quality of work is top notch.
Name: C****** A**
Date: 2023-09-22 12:21:43
Rating: 5
Comment: Total Fix Downtown El Monte, did a wonderful job! Very, very, very, satisfied! They not only fixed the outside damage, but also, returned my car like it was brand new inside and out. They also are very friendly and customer service was great. Five stars!!
Name: N*****
Date: 2023-09-18 01:04:33
Rating: 5
Comment: This is my 2nd time coming to Fix auto Downtown El Monte for auto body work on my model 3 tesla. They fixed my car once beautifully so when I was rear-ended, I knew to bring my car to them. They are Tesla certified and their work is great. I live 40 minutes away but I still chose them for my auto body shop. They washed and detailed my car and had it charged to 90% when I came to pick it up. I highly recommend.
Name: R****** T***
Date: 2023-09-09 19:10:53
Rating: 5
Comment: My Tesla model Y with only 2200 miles was rear ended by another vehicle. The repair was done ahead of schedule. It looks like new.
Name: H**** M*****
Date: 2023-09-02 19:51:13
Rating: 5
Comment: This place is top notch! They are also a certified Tesla body shop so my husband and I have taken both of our Teslas there. Very professional service and they are so easy to work with! They dealt straight with my insurance company and made the repair stress free for me. Cannot say enough good things about this shop!
Name: A***** G**** R*****
Date: 2023-08-23 19:09:42
Rating: 5
Comment: Excellent shop! A neighbor accidentally backed into my car and I got a good sized dent on my trunk hatch door. Fix It Auto worked with the insurance and my car looks like new again. Its been about a month since the repair and still looks great.They even returned my car shiny and clean I side & out, which I didnt expect. Bonus that they got it back to me earlier then estimated as well. They kept me updated through the entire process and were very kind and cooperative the whole time. Excellent service and quality work. Highly recommended!
Name: A****** J***** E*******
Date: 2023-08-15 18:43:31
Rating: 5
Comment: Left my car looking amazing. Definitely recommend to anyone who needs their vehicle repaired. Eileen is very helpful and attentive.
Name: L*** B****
Date: 2023-08-15 00:55:29
Rating: 5
Comment: Definitely give a 5 star. My number one place to go for all and any collision work. They were all professional. Corina, Eileen and Danny just to name a few. They were all really good, quick and did excellent work. 100% satisfaction. Would definitely recommend.
Name: E**** T
Date: 2023-08-11 21:28:16
Rating: 5
Comment: My car needed repair work, so I went around to get quotes. Fix, by far, was the most helpful and thorough when I brought my car in for a quote. Luckily, my insurance also recommended them for the repairs. Everyone was very friendly. Corina went above and beyond to keep me up to date on the status of the repairs. They have text message alerts to keep you in the loop -- really appreciated that! The repair was completed ahead of schedule, and overall, Im extremely happy with their service. Thank you!!
Name: N****** C*****
Date: 2023-08-03 17:35:47
Rating: 5
Comment: Eileen and Corina were awesome! Corina would text me with updates on my car parts. Eileen is very friendly and quick to help. Danny was great too. They were fast and affective. Very happy with my services, would highly recommend!
Name: B******* Z******
Date: 2023-07-28 01:52:15
Rating: 5
Comment: 5 out of 5. Fast, efficient, super friendly, I also loved how they would give me status updates of my car! Highly recommend if you unfortunately get into a car collision. Pictures don’t do justice my cars like brand new !
Name: E***** H****
Date: 2023-07-25 22:22:39
Rating: 5
Comment: Had an amazing experience at Fix Auto Downtown El Monte fixing my Tesla. I had originally went to the Temple City location but they quoted me a longer repair time and weren’t as helpful as they were at this location.Tri was able to write me up an estimate immediately and he was super helpful. I didn’t feel judged for my idiotic accident. I went through Tesla insurance (which takes forever, btw) but once that was approved, repairing was so easy. They even provided an Uber back home for me and my car was ready within 2 weeks and looks good as new.Extra love for the girls, Corina and Eileen, that were such sweethearts! Definitely recommend coming here to fix your Tesla.
Name: A******** S******
Date: 2023-07-20 21:46:55
Rating: 5
Comment: Great shop! Corina was so sweet from day one and my car turned out amazing. Loved picking up a fixed and washed car.
Name: S***** L
Date: 2023-07-14 22:47:46
Rating: 5
Comment: Great place. Im not sure how they do all this work at this location. The staff is super friendly and customer service amazing. Im satisfied with my model 3 repair. I will definitely recommend this place for Tesla repairs. They directly work with the insurance company, so you dont have to deal with anything.
Name: J******** H****
Date: 2023-07-13 21:35:44
Rating: 5
Comment: Professional and highly exceptional service. The workers were communicative, friendly, and responsive to most of our questions.Bumper was fixed before the estimated time of repair. The car was cleaned thoroughly, as a bonus.I’d highly recommended if you need your car repaired here.Side-note: Parking will be an issue here since their location is quite cramped. We had an issue with backing out, but thankfully, one of the workers assisted us.
Name: e**** g****
Date: 2023-07-11 15:48:20
Rating: 5
Comment: Thank you Tri and Eileen for taking care of my Model 3 repairs. Looks like nothing ever happened to the car, great work! I also appreciate you guys taking a look at my alignment 👍
Name: A****** M*****
Date: 2023-07-06 00:15:13
Rating: 5
Comment: Recently brought in my Model 3 to get my rear bumper replaced. Corina was very helpful throughout the whole process especially since it was my first time having to take my car in because of an accident. Even better I got my car returned to me two days after dropping it off and it looked good as new. Great service and quality!
Name: A** O
Date: 2023-06-30 05:00:55
Rating: 5
Comment: Daniel and the crew were such a great help. They went above and beyond with their service to the point where my service due to a recall was originally going to take up to 4 weeks but, Daniel called around and was able to get the parts needed and my car up and running in less than 2 weeks.
Name: S**** m*******
Date: 2023-06-30 00:13:29
Rating: 5
Comment: Fast and friendly !!! Parts were on back order from Subaru but once the got the parts in 10 days later my car is good as new. Like it never happened 🥰 highly recommend this place!!!
Name: K**** K*****
Date: 2023-06-20 19:15:45
Rating: 5
Comment: Had to replace both doors on the right side of my Tesla. They got the job done quicker than expected and had good communication with me. Very satisfied.
Name: B*** C*****
Date: 2023-06-09 21:33:23
Rating: 5
Comment: Got into an auto accident, Fix Auto was a recommended Tesla Insurance repair shop. I took my car in with an appointment, they took care of everything and my car was fix in a little over 1 week. Car looks and feels good.
Name: S**** M*
Date: 2023-06-09 06:57:04
Rating: 5
Comment: I previously used service king/crash champions on my last 2 repairs (not my fault) and decided to go elsewhere this time due to mediocre work. Im glad I went to Fix and Im very happy with the work. I would highly recommend this place.
Name: I*** C*******
Date: 2023-06-09 00:30:25
Rating: 5
Comment: Their team did an amazing job on my vehicle, I took it in for body work and it was out in less than a week and washed my car which I didnt expect, so overall I would highly recommend this shop.
Name: K**** T****
Date: 2023-06-05 19:32:14
Rating: 5
Comment: I recently had the pleasure of visiting Fix Auto in El Monte after being rear-ended, and I must say that my experience was nothing short of exceptional. From the moment I walked through the doors, I was greeted by Karina at the front desk, who immediately made me feel welcome and valued as a customer. Throughout the entire repair process, Karina kept me well-informed and provided regular updates, ensuring that I was aware of the progress being made on my 2015 Tesla Model S.Manager Tris knowledge, kindness, and professionalism were truly impressive. It was evident that he possessed an in-depth understanding of the intricacies of my car, which further assured me that I had chosen the right place for the repair work. Tris expertise, combined with his genuine kindness and dedication to providing outstanding service, made a significant impact on my overall experience at Fix Auto.Now, lets talk about the repair work itself. The team at Fix Auto demonstrated their commitment to excellence by delivering flawless results. The bumper and trunk of my Tesla Model S were restored to a condition that exceeded my expectations. The attention to detail was exceptional, and the repairs were carried out with precision, leaving no trace of the accident. I couldnt be happier with the outcome.One aspect that truly impressed me was the extra effort Fix Auto put into ensuring my convenience. Not only did they handle the repairs with utmost care, but they also delivered my car back to me fully charged. This thoughtful gesture saved me time and hassle, allowing me to immediately enjoy the benefits of their exceptional workmanship.I would also like to mention that during my visit, I noticed that Fix Auto excels not only in electric vehicles like my Tesla Model S but also in working with conventional cars. The expertise and dedication I witnessed while at the shop extended to all vehicles being repaired, reinforcing the shops reputation for providing outstanding service, regardless of the vehicle type.Overall, I highly recommend Fix Auto in El Monte for anyone in need of auto body repairs. From the moment I stepped in, Karinas outstanding customer service, combined with Manager Tris knowledge and professionalism, made me feel valued as a customer. The flawless repair work on my Tesla Model S, the attention to detail, and the convenience of having my car delivered fully charged surpassed my expectations. Fix Auto is undoubtedly a top-notch shop that excels in both EVs and conventional vehicles, making them a go-to destination for exceptional workmanship and stellar customer service!
Name: A****** B****
Date: 2023-06-03 18:22:14
Rating: 5
Comment: The service of the entire staff at Fix Auto Downtown El Monte is incredible! I brought my Tesla Model 3 in for cosmetic repairs as debris on the freeway damaged my front bumper and left headlight.Their work does not disappoint, and you would never know my car had any repairs done!Once my car was ready for pickup, they were kind enough to send me a Lyft. My car went into the shop clean (inside and out) and came out extremely clean. Thanks for the ride and wash!Bring your vehicle here if you enjoy working with compassionate and friendly folks. Corina, Eileen, and Tri are absolutely the best!
Name: k*** s****
Date: 2023-06-01 05:03:56
Rating: 5
Comment: Great experience had my car done before than expected. Looks brand new how I got it, went as far as to wash it I recommend this place 100%
Name: F**** R******
Date: 2023-05-27 00:04:24
Rating: 5
Comment: Eileen is very courteous and professional at the front desk. They do good work. I feel as if my car looks brand new.
Name: G***** L******* J*
Date: 2023-05-10 16:19:58
Rating: 5
Comment: Amazing service and customer service. Shoutout to Danny for being real flexible with me and for working with me. If I ever need Tesla work again, ill be more than happy to return here.
Name: J*** J**
Date: 2023-05-08 19:24:20
Rating: 5
Comment: My car now looks as new againThank you foe the service. Eileen at the reception was very helpful. They even fixed my car few days earlier than scheduled date. Thank you.
Name: d* H****
Date: 2023-04-28 22:44:49
Rating: 5
Comment: Awesome services. Got a few dents in my door and they got them fixed in 3 days. Car looks brand new now. Thank you Eileen for making the process go smoothly.
Name: G******* T*****
Date: 2023-04-25 14:39:41
Rating: 5
Comment: I recently used Fix Auto in El Monte. Front desk was super nice. Talk about good customer service.My car was completed in less than three days. When they turned it into me it was also washed in good detail. They are Tesla partners too so that’s a huge win.
Name: C*** F** L**
Date: 2023-04-19 22:52:41
Rating: 5
Comment: Fix auto repaired my Tesla back to its original state after being rear ended. They were extremely fast and repaired my bumper in 4 days. The whole process was extremely easy and convenient.The staff was really friendly as well.
Name: A***** H**
Date: 2023-04-17 22:14:33
Rating: 5
Comment: Brought my car in for a rear end repair and it was quick and easy. The repair work seemed flawless. Communication was near excellent and staff was very friendly. I would definitely come back for any future bodywork if needed.
Name: J***** R******** Z******
Date: 2023-04-06 19:15:45
Rating: 5
Comment: I was in a car accident with my brand new 2022 Honda Accord. One of them Corina at the front desk was extremely nice and her service was just amazing. Corina did a great job communicating with me through texting or writing down the notes since I am a deaf person. I could not speak. It actually all went smoothly when my car was taken away and I waited for 14 days. I decided to text her and she answered me very quickly in a few minutes. It was amazing and the car was ready and I came to see my car I feel like fresh all and also they washed my car I didnt even ask for it but it really nice though. This is the best for company insurance! I gave this for 5 starts!
Name: B****** T****
Date: 2023-04-02 18:22:54
Rating: 5
Comment: The team at fix auto is always very friendly and informative the work they do is always great and my car left looking fantastic. The only thing I wish they would do is provide updates more often but other than that great work!
Name: b** k*******
Date: 2023-03-31 22:01:02
Rating: 5
Comment: Had body work done and a front windshield replaced on a Tesla M3. Beautiful work but the best part was their customer service. Corina is an absolute pleasure to communicate with. The entire staff works well together and were able to have the vehicle ready EARLIER than promised. Would highly recommend.
Name: S**** S******
Date: 2023-03-31 20:48:44
Rating: 5
Comment: Read ended someone and was recommended multiple shops through my insurance but ended up going with Fix Auto El Monte and I was not disappointed! My car was in the shop for about 3 weeks. Keep in mind they dont have control over how quickly the parts arrive so be patient. I can truly say it was worth the wait. After a few hiccups out of the shops control Tri made sure to try to his best to accommodate me even if it meant going out of his way. The receptionist Corina was also super sweet and informative throughout the entire process. Highly recommend this shop. I think the photos also speak for themselves.
Name: M****** C*****
Date: 2023-03-30 18:30:30
Rating: 5
Comment: I would definitely recommend Fix Auto to anyone needing auto body repair! Danny was super nice and helpful. Corina at the front desk was super efficient, organized and friendly! They fixed my car faster than even quoted and it looks like I was never rear ended!
Name: D**** I***
Date: 2023-03-21 19:54:34
Rating: 5
Comment: I have now had two cars repaired at Fix Auto El Monte and will continue to choose this fine establishment if I require future repairs. These folks take great care of you, and it starts with warm welcome from Corina at the front desk. Corina was able to answer my questions and get me in and out of the building much quicker than I expected. My primary interface was Danny, who was incredibly helpful, knowledgeable, and attentive. Danny set reasonable expectations and then over-delivered by getting my car two me weeks earlier than planned. He also explained every step of the process in layman’s terms and followed up frequently. Overall, I had another excellent experience with Fix Auto El Monte and highly recommend it to anyone needing repairs.
Name: R****** C*****
Date: 2023-03-15 18:42:58
Rating: 5
Comment: Great shop to get body work done, especially for Teslas. We had our windshield replaced and hood repaired after a rock strike and it looks as good as new now. Daniel and Corina are good people and will take care of you!
Name: R***** R****
Date: 2023-03-11 18:57:45
Rating: 5
Comment: My Subaru WRX was rear-ended prior to my last shift of 2022 and even though the other drivers insurance took forever to get in touch with me to get my repairs started and tried to have me go to a different non-Subaru Certified Collision Center shop, Im glad I was able to work with Corina and her crew here at Fix Auto Downtown El Monte. The shop is small and busy, but thats a testament to the work that they do. I had to wait a little bit longer as well, but due to supply chain issues and making sure that I get OEM parts for my repair, it was well worth it. They took care of the little nitpicks that I had for my car after my crash and they reported how extensive my cars rear collision damage was. My car uses an all-wheel-drive system and I was glad to have driven out of there with the car feeling like the first day that I got it. Ill be glad to go back there again for my future repair needs for this car as well as whatever car I own in the future that they are certified for by the manufacturer.
Name: E**** D********
Date: 2023-03-05 18:03:18
Rating: 5
Comment: Needed body repair after an accident. They were great! They update you on an app and call when ready. Fully detailed and cleaned before returned. My car looks new again, love it! Excellent work, would never know it was in an accident.
Name: A****** C***
Date: 2023-03-02 07:30:31
Rating: 5
Comment: Amazing customer service right off the bat from working with my insurance on the fixture. Contacted me when there were updates on the fixtures. The final product of my car, came out better than what tesla did from the factory
Name: I*** S*****
Date: 2023-03-01 22:16:04
Rating: 5
Comment: I brought in my vehicle to Fix Auto Downtown El Monte based on the reviews and they truly live up to the expectations. Everyone is courteous, friendly and professional. Both Corina and Daniel were very helpful throughout the process and my car was fixed in a timely manner. Highly recommend their services to anyone needing them.Thank you guys!
Name: S***** J*******
Date: 2023-02-10 18:32:41
Rating: 5
Comment: Excellent Tesla Collision Repair! My car was rear ended and I called 4 locations that were provided by my insurance. Not one would take my car. I checked on the Tesla website and found Fix Auto El Monte. They were wonderful! From the first call to pick up of my vehicle there was always clear communication. Everyone was a pleasure to work with. At pick up time my car was waiting and it looked brand new - inside and out! I highly recommend Fix Auto El Monte!
Name: T**** V**
Date: 2023-02-03 18:05:52
Rating: 5
Comment: Outstanding services. Spoke with Danny and Corina through out the repair and i got to say that they are good with what they are doing. Danny told me the repair will take around 8 business days but it was done in 5 days. They also send you the process of repair through text. Bonus point is they wash and details your car when you pick it up. Recommend to everyone who is looking Tesla repair services.
Name: A***** C****
Date: 2023-02-02 07:27:52
Rating: 5
Comment: The team here at Fix Auto El Monte are truly amazing and the nicest people Ive ever met. I had to bring in my car after getting into a car accident and they provided the best service. They updated me frequently on the progress of my car and worked to get my car fixed in a timely manner. I always received prompt responses and they were very understanding with all the questions I had about my car. Also a big shout out to Danny for being so helpful and going above and beyond while fixing my car. This was the first auto shop that I had such a pleasant experience with and would highly recommend this shop to everyone!
Name: D**** M*********
Date: 2023-02-01 07:06:15
Rating: 5
Comment: I came in for a quote on my Tesla Model 3. The receptionist in the front told me that the estimators were in a meeting and to have a seat until they got back. The parts coordinator name Dave was available and was able to assist me and gave me a quote, didn’t expect to be so expensive. He suggested I should go thru insurance so that way I could only pay a deductible since it was only 500 dollars. He made me feel comfortable and welcome. Great customer service and very knowledgeable.
Name: M****** B******
Date: 2023-02-01 04:04:44
Rating: 5
Comment: I took my Model 3 into Fix Auto El Monte for collision repair. The team did such an amazing job!! My car is looking brand new even better when I bought it. I appreciated the team’s transparency, professionalism, and courtesy during the whole process. A big thanks as well to their receptionist (Corina/Karina) for all the information.
Name: R****** G********
Date: 2023-01-31 16:37:40
Rating: 5
Comment: Great all around! Gave thorough updates daily as well as some of the best customer service I have ever had. Fix Auto is 100% my family’s go to.
Name: J****** H********
Date: 2023-01-27 05:08:44
Rating: 5
Comment: I enjoyed my experience with Fix Auto! I have got my vehicle fixed at a different Fix Auto location and I prefer this location in Downtown El Monte! They did a fantastic job and kept me updated! They also got the job done when they said they would! I couldnt be happier! Thank you to all at Fix Auto Downtown El Monte! I will be sure to refer people to yall and I will also come back if I ever need repairs!
Name: V***** C****
Date: 2023-01-24 22:22:28
Rating: 5
Comment: My 2022 Model Y was in an unfortunate minor accident and my front bumper + sensors needed to be repaired. Carina and her team was quick to schedule me in for a consultation as well as go over timeline and details of the repair.Although the parts took a while to come in (about 2 months including delays), the service team finished the repairs within the 2 weeks estimated timeframe. My car looks brand new and drives great again.Overall, 5 stars for excellent repair and service.
Name: A***** N*****
Date: 2023-01-21 20:08:53
Rating: 5
Comment: I highly recommend this auto body repair shop!! From the beginning, everyone was very professional and courteous. I was continuously updated on the status of my vehicle, and the job was delivered before the estimated due date.
Name: E***** B******
Date: 2023-01-21 03:31:52
Rating: 5
Comment: The best body shop around. The staff were knowledgeable and friendly. Work started promptly and was completed quickly. Danny and Carina went above my expectations in their service. Behind the scenes was Pedro who did all the hands on work. He completed the job working late so I could have my Tesla on the road sooner than promised. I have never given a rave review but this place was exceptional.Thank you Fix Auto El Monte!
Name: R****** S**
Date: 2023-01-19 04:34:25
Rating: 5
Comment: The team at Fix Auto El Monte is wonderful! From the start, I felt like I was taken care of in a professional and timely manner. I took my Tesla Model Y for a some body work as I was hit by a drunk driver. I got an estimate in less than 30 minutes. It took about 2 weeks for the part to be delivered (holidays). Once I dropped it off, I got my car back in one week after I was originally quoted 13 days! They kept me updated by phone, text message, and email throughout the whole process. Being in a relationship industry, I appreciate great service which is what Fix Auto El Monte is all about. Thank you to Danny, Corina, and the entire team!
Name: R*** C****
Date: 2023-01-17 21:44:39
Rating: 5
Comment: Great experience. My car looks brand new again.Customer service is excellent. They kept me up to date on the status of my car.
Name: M****** G*******
Date: 2023-01-11 21:07:04
Rating: 5
Comment: Outstanding job! The best place in El Monte to get your car fixed. A tesla authorized repair shop that does a quality job in a timely manner. Very helpful and informative staff that promptly informs you about the status of your repair. Very professional. Great job Karina, Daniel and the crew that did the body repair.
Name: D**** F***
Date: 2023-01-11 20:02:18
Rating: 5
Comment: I brought my Subaru Forester to Fix Auto after someone rear ended my car. From the first encounter I had with them, I was impressed by the people that work here. They are kind and happy (Corina in the front is especially helpful and so pleasant). They explained the process, were always transparent with the process and worked with the other car’s insurance to make sure everything was covered to the best of their ability. The work was completed in a timely manner and they provided text message updates about the completion time throughout the whole process. I received the car back and its condition was as good as new. They were also extremely thorough in their diagnostics of the car which I appreciated. They ran a full electrical read even though it was a rear end to make sure nothing else was affected. Great work, great service. I 100% recommend!!!
Name: B******* T***
Date: 2023-01-11 02:27:36
Rating: 5
Comment: The moment I called Fix Auto Downtown El Monte to the moment I picked up my car was terrific! They did an amazing job! Corona and Tri, plus everyone else there were professional and wonderful! They answered all of my questions and took good care of me and my car. I would definitely recommend them to my friends and family! They did an amazing job fixing my back left bumper and tail light. It looks brand new. I’m definitely coming back.
Name: L**** F*****
Date: 2022-12-24 01:48:17
Rating: 5
Comment: Everyone that I dealt with were very kind and friendly. They had an APP that kept you updated about your vehicle. My car was quickly fixed and returned to me washed and cleaned. They are Tesla certified and I would definitely recommend this business. (I was rear ended).
Name: g*** v******
Date: 2022-12-20 13:40:40
Rating: 5
Comment: I got rear ended about 2 months back and I took my Tesla model 3 for repair here, the team is very professional and they know what they’re doing. The repair itself took legit 2 weeks after all the parts came in and now that I have the car back it looks like it never happened. No complaints, they were straight forward and they got the repairs done before the date they originally estimated. Overall an easy experience to what otherwise is frustrating as hell.
Name: M T***
Date: 2022-12-18 05:41:18
Rating: 5
Comment: Our car needed fixing since we damaged the front side area. Fix auto was very clear in explaining things that needed to be done as well as time line. They were also very patient in answering all of our thousand questions. The car finished within the estimated time provided and they did a really good job! They even detail the car inside and out. Very very very very satisfied. Highly recommending this place.
Name: R C
Date: 2022-12-17 06:06:50
Rating: 5
Comment: This place is the BEST! Brought in my Tesla for a door repair and these guys went above and beyond to make sure we were taken care of. Very professional, friendly and courteous. It’s strange because you hope to “not see them again” as in no more accidents, but if we do, it will be with the confidence that Danny and his team will get the job done!
Name: G****** H********
Date: 2022-12-16 03:21:09
Rating: 5
Comment: Fix Auto Downtown El Monte is full of professionals. Danny Alvarez my estimator was constantly updating me on the status of my car. He always answer any questions I had. He also went out of his way and had his management team step in to ensure my car was ready on time. Great experience overall, if your car needs any body repair this team is the one to trust.
Name: T*********
Date: 2022-12-08 00:13:47
Rating: 5
Comment: Satisfied with the auto repair I received. I was kept in the loop at all times on status of delayed parts. At pick up I was impressed of the work and I was shown what was repaired in detail. My car was also washed and vacuumed. Overall great experience and expectations met.
Name: E***** J***
Date: 2022-11-16 17:56:56
Rating: 5
Comment: Super professional, did a great job getting my Tesla repaired. At no fault on Fix Auto, the parts were a long wait but they got the car to me quickly once it came in and they communicated often so that I wasnt in the dark.
Name: D**** M*****
Date: 2022-11-13 20:01:13
Rating: 5
Comment: Had to take my Tesla in to repaint the rear bumper since someone had hit me. They ordered a new bumper for me and once it arrived, they called me to schedule an appointment. I dropped off the car with them on Monday and got it back on Friday.They were really communicative with the process and was very quick and easy to do everything. They even buffed out something for me complimentary :) I’d recommend this shop to others.
Name: A**** O*****
Date: 2022-11-04 18:11:01
Rating: 5
Comment: The wonderful people at Fix Auto El Monte made my experience flawless! They provided excellent service, communicating with me throughout the process and answering all my calls and questions kindly and patiently. Corrina and the team were awesome they made my Tesla beautiful again, thank you!
Name: A***** O**
Date: 2022-10-26 00:53:55
Rating: 5
Comment: Awesome work done. Fixed my paint scratch almost flawlessly. They even washed and detailed my car! Professional service, especially from Danny the technician. 10/10 would recommend.
Name: D****** S******
Date: 2022-10-18 18:05:17
Rating: 5
Comment: From start to finish working they have all been very helpful and made my experience amazing the whole way while dealing with my stressful car situation. I appreciate Corina & Chris’s awesome personality. Make sure ya talk to her whenever you need help she’s a sweetheart! Thanks again you guys! Will recommend you only 😁😁
Name: M****** A*****
Date: 2022-10-14 23:58:27
Rating: 5
Comment: They’re very professional & on point in every detail of their service! I commend Danny & Carina for their dedication to excellence. We’ll surely recommend this Fix Auto Collission El Monte to all our friends & family for all their auto collision & repair services they’re the BEST!!!10 out of 10! Again, Thank you guys for the job well done!!!
Name: L*** G*******
Date: 2022-10-05 22:19:28
Rating: 5
Comment: They fixed my car and got it looking like new again after an accident. They have awesome staff with excellent customer service and great communication. I will definitely return to them if i require any repairs in the future.
Name: L**** L*
Date: 2022-09-28 03:33:11
Rating: 5
Comment: Exceptional service! I spoke with Danny and Corina throughout and they were both very professional and reliable. I had brought my car in due to a car accident and Danny brought my car back out in an immaculate condition so I was more than pleased with the professional service I received. The detailing was a pleasant surprise on top of getting my car fixed. They delivered the car on time as promised. Corina was very friendly as well so I would definitely recommend this place to anyone looking for quality service.
Name: H****** W*****
Date: 2022-09-26 16:40:35
Rating: 5
Comment: We worked with Fix Auto to repair our Jeep Compass after a car side swiped the driver side and drove off :/Fix Auto was able to make our Jeep look brand new with a new door, mirror, etc. The team was professional and kept us informed via text messages. Would recommend their service.
Name: D**** T***
Date: 2022-09-23 00:44:07
Rating: 5
Comment: Fix auto has shown their professionalism to take care of my model X. Even though the parts take forever but the still can deliver within what they have promised. Dealing with insurance is always a headache. But they took care of it and make sure it didn’t delay my pick up date. I highly recommend their service if anyone need a body work on their car.
Name: A*** M** O*
Date: 2022-09-21 21:00:09
Rating: 5
Comment: I had minor dents on the trunk and quarter panel of my Tesla model Y. I was lucky to find this place. Carina was able to get me an appointment quick enough that I was able to drop off my car fast to repair. Danny helped me with getting an estimate and worked on my car fast, took only a week to restore my car to original look. They went above and beyond with the quality repair on my car, friendly and professional. I would definitely recommend this shop to my friends and family who needs a quality repair.
Name: M******
Date: 2022-09-17 09:41:59
Rating: 5
Comment: These reviews dont lie. They replaced my rear bumper after getting rear- ended twice and fixed some of the scratches on my front fenders for free. They have a great customer service, theyre transparent, friendly, and they kept me posted on my cars progress. Hope i wont need them again soon, but Ill definitely go back there again for future service.
Name: H*** N*****
Date: 2022-09-16 02:28:18
Rating: 5
Comment: Brought my car in that needed some work done after it was damaged. The team here is extremely professional and took great care of my Tesla. This is a Tesla approved shop and they made the damaged area look brand new. Would highly recommend.
Name: S***********
Date: 2022-09-01 01:09:14
Rating: 5
Comment: AutoFix.did an awesome job in repaired my Honda Accord. Daniel is super friendly. Professional and promptly got Geico to approve the repair. Paint job is second to none. Only if I can choose 10 stars, I would. Ask foe Daniel. He Will take care of your car. Thank you much. I would recommend anyone unfortunatevd that need repair for vehicle result of accident to being to this shop.
Name: e****
Date: 2022-08-23 16:28:23
Rating: 5
Comment: I was having trouble finding a good place that is certified to work on teslas. I found this place from the actual tesla website. I drove 40 minutes out of my way to get my car serviced here becuase of previous reviews the drive was worth it. This place was professional and extremely helpful. I would recommend this to any tesla owner looking for a good repair shop.
Name: L*** D* H****
Date: 2022-08-17 20:40:07
Rating: 5
Comment: Fix Auto did an amazing job on my Tesla Model Y! Karina and Chris both did a great job keeping me updating and even got my car to me a lot sooner then I expected and the work was just amazing! 10/10 will most definitely recommend!Thank you Fix Auto and the Fix Auto Team!
Name: J** D* V***
Date: 2022-08-12 23:56:24
Rating: 5
Comment: Corina and Danny are very friendly. They both provided me an excellent service. I’m really satisfied with the work done in my car. They deserve 6 stars.
Name: B** N*****
Date: 2022-08-06 01:37:08
Rating: 5
Comment: My Tesla got hit on the back by another car . I brought it to FixAuto in ElMonte body shop. They fixed my car fast . Excellent work. People are friendly, specially Corina, receptionist often gave me updates about my car. I am completely satisfied with their work
Name: E*** G*****
Date: 2022-08-04 06:50:41
Rating: 5
Comment: Fix Auto El Monte did an amazing job fixing my Tesla. The car was fully detailed and spotless. I couldn’t tell where the damage was. I’m not surprised they have such great reviews.
Name: E********* A****
Date: 2022-08-02 07:56:00
Rating: 5
Comment: My car was involved in a accident; someone hit me behind on a red traffic light, my bumper was in a very bad shape and my lawyer recommended this place. I was please and happy to see how efficient they were in making the repairs it did took earlier than expected!!! They did an excellent work and they even clean my car it’s a Toyota RAV4 SUV 🚙 I strongly recommend this place 😎👌🏼👌🏼👌🏼
Name: n*** p******
Date: 2022-07-28 01:33:58
Rating: 5
Comment: I give them a 5 start. karina, Jenny, and the staff are very professional and helpful . I had a good experience, the process was stress free. My car looks great. I recommend fix auto in El Monte. Thank you again.Karla pantoja
Name: W**** F***
Date: 2022-07-27 21:37:21
Rating: 5
Comment: I brought my car to Fixed Auto for body work due to a rear ender. There was communication throughout the repair process. A big shoutout to Corina and Danny. The repair work was excellent as though I’m getting a brand new car.
Name: F**** A*****
Date: 2022-07-14 00:33:53
Rating: 5
Comment: Excellent customer service, took care of everything as soon as I walked in and left my car there up until I walking in again to pick up my car. They did a great job! As if nothing had happened to my car. They gave me updates from beginning to end. Most definitely recommend this place 100% thank you guys!
Name: S***** L****
Date: 2022-07-13 21:22:08
Rating: 5
Comment: I give Fix Auto El Monte 5 stars. Chi Vuong (Chris) & Corina were super nice and professional all the way. They communicated with me every day on the status of my car and delivered it to me on time. I have to say that they went over and beyond on the repair of my car. I would like to thank Chi for such a smooth process and great advice he gave me on my car. It was a pleasure to do business with Chris and his team.
Name: M*** C****
Date: 2022-06-30 16:43:38
Rating: 5
Comment: Brought my Tesla in to get it fixed after an accident. Corina and Chi are both great to work with. They kept me informed throughout the process and delivered my car in time in pristine condition. Highly recommend Fix Auto in El Monte, especially if you own a Tesla.
Name: C**** F*****
Date: 2022-06-29 17:34:09
Rating: 5
Comment: Fix Auto El Monte was fantastic to work with. They added my services last minute through repairs ordered by AAA because a nearby shop could not perform the repairs. They were so wonderful to work with and my car came out looking better than it did prior to the accident! They kept me up-to-date on their progress throughout the repairs.
Name: S****** S******
Date: 2022-06-24 16:10:00
Rating: 5
Comment: First time brining my car here and i was super satisfied with the results. The team was nice and very communicative. My car was in there for 3 weeks and i would get constant updates on it. 10/10 recommend. I will definitely be coming back.
Name: M** W*
Date: 2022-06-06 22:41:12
Rating: 5
Comment: Amazing service and work! Jenny and Chris were a pleasure to work with and always had timely updates on the work. I will not go any other place for future Tesla body work. 10/10.
Name: P***** L****
Date: 2022-06-04 00:09:38
Rating: 5
Comment: My car hood and side panels needed to be painted due to a garage door falling on the hood. The paint job they did was superb. The car is brand new again! I’m very pleased with the service and will definitely use this shop again and will recommend to my friends.
Name: L*** V****
Date: 2022-05-25 00:11:33
Rating: 5
Comment: Fix Auto was a pleasure to work with. I am very pleased with the work that they completed on my Audi! They were professional and made the process easy and stress free. Great communicators and I would recommend their service to friends and family.
Name: J**** G*******
Date: 2022-05-21 02:01:33
Rating: 5
Comment: My go to collision shop, Corina was extremely helpfuland informative. She kept me updated through theentire process and quickly responded to any questions or concerns I had. I always recommend this shop to anyone who needs car repairs. Thank you to the entire team At Fix Auto for the amazing service.
Name: D**** C*****
Date: 2022-05-19 03:22:54
Rating: 5
Comment: I first want to thank Daniel and Karina for their excellent customer service, they took care of me from the beginning to the very end. If you’re thinking of choosing Fix Auto for any car repairs do NOT think twice! They all know what they’re doing there, and are professionals at their craft. Took my Camaro to be repaired and the end result was better than I could’ve ever imagined, came out looking like a brand new car. Easy 5 stars for me
Name: K*** P*
Date: 2022-05-04 02:32:41
Rating: 5
Comment: They are a certified Tesla repair shop.Great experience from the initial phone cal to the vehicle pick up. The team was friendly and professional. They explained the whole process and answered any concerns I had. The repair status was updated regularly via web portal and provided an estimate pick up date. The vehicle was completed a day ahead of schedule.
Name: J***** P******
Date: 2022-04-29 23:18:13
Rating: 5
Comment: I took my tesla model 3 to fix auto in El Monte on Wednesday. This was my first time being involved in an accident and was unsure if I should pay for repairs myself or get my insurance involved. Corina went over options with me and I will definitely be bringing my vehicle back.
Name: T****** J**
Date: 2022-04-07 22:02:14
Rating: 5
Comment: I had a minor repair that only a body shop would be able to do. David Huynh is amazing. He helped me repair it and did not invoice me. These guys are about reputation and good service. Theyre not just all about money. These are honest people!
Name: S**** Z****
Date: 2022-04-01 17:27:29
Rating: 5
Comment: Awesome people! I was asking tesla to adjust some imperfections at delivery. Tesla told me it takes 5-7 business days, but boys in fix auto got my misalignment fixed in 20 minutes! Absolutely recommend them! Will definitely go to them if I need anything in the future!
Name: D*** T*****
Date: 2022-03-17 18:31:15
Rating: 5
Comment: The team here was very friendly and communicated with us along the way. Corina was a breath of fresh air after our car accident. It was great to have them and the insurance company on the same page. The work was done quickly and our car looks like new again. I definitely recommend their service
Name: D****** G*******
Date: 2022-03-17 16:35:37
Rating: 5
Comment: My vehicle was sent here to be repaired after a hit and run. Corina was very helpful and super friendly! She kept me informed about the status of my vehicle the whole time. Fix Auto did a great job with the repairs. They made a stressful situation a little less painful.
Name: A***** C
Date: 2022-03-08 07:01:17
Rating: 5
Comment: Great customer service! They made sure I would have my car fix asap. Made the whole process very easy. My car looks brand new! Love them!
Name: C** M
Date: 2022-02-11 20:22:43
Rating: 5
Comment: The guys at Fix Auto Downtown El Monte are very friendly & did a great job fixing my car after an accident. I was always updated the status of my car during repair & it was completed way ahead of schedule. Thank you to everyone for such a smooth and easy process! Definitely recommend.
Name: G******* S******
Date: 2022-01-13 21:40:35
Rating: 5
Comment: We were involved in a traffic collision. Precisely on freeway 210 E.USAA gave us the task of finding an auto shop to address the rear end of our Tesla3. We are senior in age, but love Tesla… do what?My adult son located Fix Auto Downtown El Monte on Garvey Ave. We were looking for electronic specialist. Tesla is not just about body and paint. Computer had to be in tip top operation again.Fix Auto’s service was outstanding! Chris, our repair planner, was a great listener and sharp! The staff at Fix Auto was excellent! The Tesla looks brand new. The iOS is the latest; thank you Elon and Chris! We are so pleased we found Fix Auto! So professional and efficient! Would certainly recommend them highly!
Name: M****** G*******
Date: 2022-01-05 04:39:13
Rating: 5
Comment: FixIt Auto El Monte performed body repair on our car and we were very satisfied with the outcome and the experience. We selected FixIt Auto because of their high review rating. The entire process was very user friendly. Chris, Jenny and Karina are very professional. They effectively communicated the various steps of the repair process via text and by phone from providing estimate, to informing us when parts had arrived and when we could go leave car, and when repair was completed. I highly recommend FixIt Auto El Monte for any car repair.
Name: S***** L*
Date: 2021-12-10 23:17:23
Rating: 5
Comment: You know how after a rainy day, the sky somehow seems clearer and brighter than ever? That is what my experience was like when Fix Auto El Monte took care of my vehicle after an unfortunate accident. They were so easy to communicate with, and they helped me coordinate with the car insurance and rental company. Everyone I interacted with at Fix Auto El Monte really went above and beyond to part those storm clouds and let the sunlight shine through for me. Excellent service and quality workmanship! My car looks so good, I’m almost looking forward to my next acci — er, well, hopefully no more accidents. But I do know that the next time I need repairs, Fix Auto El Monte will be there for me!
Name: D**** B******
Date: 2021-12-08 23:57:05
Rating: 5
Comment: I got into an minor accident in my tesla model 3 & they made my car look brand new again ! Amazing service they finished quick and were super nice definitely going back to them again for my maintenance on my car i can trust them, thank you so much i appreciate you guys ! They also care so much they make sure to update you on there progress i loved the process 💯🤝
Name: K*** D***
Date: 2021-11-09 23:25:28
Rating: 5
Comment: From the beginning Fix Auto Downtown El Monte was very professional, informing me every step, what was going to be done and by when. They worked with my insurance tirelessly even though my insurance was difficult to get a hold of, even I had trouble getting to my a hold of my adjuster but once it was approved they got to work quick. Unfortunately, there was a delay on a part due to the Corona Virus but they would call the manufacturer every single day until they got it. As for the work, it looks better than when I had bought it. From the dealer it looked like the bumper wasnt fitted right but after they finished, it looked great! Chris even had them detail it for me when I had picked it up and looked beautiful. I am super happy with the office team that handled the insurance, ordering parts, and the professionals that fixed my car.They all know what they are doing and did a great job! I highly recommend doing body work here they take care of their customers!
Name: D**** I****
Date: 2021-11-09 21:59:42
Rating: 5
Comment: I really loved the staff here! They made you feel very welcomed and were so professional. I loved getting feedback on the process of my car and and updates. They have an amazing team, I would strongly recommend them. Thank you!
Name: Y**** T****
Date: 2021-09-28 23:34:42
Rating: 5
Comment: My new car, a 2021 Corolla Apex, was involved in a hit and run, and I was extremely worried that my car would never look the same! The grey color I have is very uncommon and I wasnt sure that the repair shop my insurance sent me to, Fix Auto, would be able to perfectly match the color to my picky standards, but Chris assured me the car would come out amazing, and it did! The shop was VERY responsive, answered every question I had, which as an owner whose car is like their baby that means a lot of questions! I am MORE than ecstatic about the way my car came out and should some misfortunate damage happen again due to someone elses lack of driving skill or unbounded ignorance, this will CERTAINLY be my requested shop through insurance. 100% recommend.
Name: A******** Z*****
Date: 2021-09-24 21:08:00
Rating: 5
Comment: Update: it’s September and and someone hit my model 3 again, I brought it back because they did such a great job last time. This time was no exception the staff was phenomenal, special thanks to Corina for walking us through the process and making sure we got constant updates. We got the car a week earlier than anticipated. Very happy and satisfied would definitely recommend this Tesla authorized shop.March 2021:Took my Tesla Model 3 to get a door ding fixed and they had it ready within the week. They detailed the car and had it ready when promised. The ladies at the front desk were so nice and professional walked me through the whole process and kept me up to date with the cars progress. This is one of the few Tesla authorized shops in the area that are top tier. We also had a rental car and we were able to leave it there with them, and they took care of returning it to Enterprise. Would definitely recommend this shop for any of your Tesla related needs.
Name: B**** O*****
Date: 2021-09-21 05:00:24
Rating: 5
Comment: Fix auto was amazing. Very professional and awesome customer service. Everyone was very nice especially Corina. Although it took longer than I wanted to get my vehicle, it wasnt their fault and they were very proactive at keeping me informed at every step of the way. Under the circumstances, I hope I dont have to return but if I do, I would definitely use them again and would recommend to anyone!
Name: M*** K********
Date: 2021-09-17 21:35:47
Rating: 5
Comment: Fix Auto Downtown is a high quality company. They are honest, professional, great communication! I will definitely recommend this repair shop to every person I know who needs body work done. Thank you for a professional experience.
Name: K**** T*
Date: 2021-09-05 08:08:30
Rating: 5
Comment: Phenomenal experience! They took good care of my vehicle in a timely manner, from receptionist to technicians everyone was super friendly and helpful. 10 out of 10 strongly recommend!!
Name: L*** T****
Date: 2021-08-11 21:28:39
Rating: 5
Comment: Corina, David, and Chi have the best customer service I have ever experienced. Each of them are knowledgeable within their own roles and also work very well as a team. I have had to use their service a few times now and each time I am always leaving a happy customer. I will be moving soon, a few cities away, but I plan to stay with Fix Auto Downtown El Monte as my go to auto shop. Thank you!
Name: E***** T***
Date: 2021-07-31 22:05:10
Rating: 5
Comment: Hands down, the best service available. They are super professional while laid back and cool, communicative, and friendly. Fix Auto is a certified Tesla shop and they are amazing! The car was fixed in record time and came back fixed and cleaner than I left it! Thanks for everything!
Name: J****** E*******
Date: 2021-07-29 20:54:05
Rating: 5
Comment: If you’re looking for a Tesla-approved body shop, I highly recommend Fix Auto in El Monte! I was involved in a minor car accident that damaged the front bumper so I made an appointment to get my car assessed. Tri and Denise were very helpful throughout this entire process and their customer service was absolutely amazing! My Model Y took a little over a month to complete and they were in constant communication with me to update the status of my vehicle. Thanks again!
Name: P******* H***
Date: 2021-07-16 03:17:01
Rating: 5
Comment: When after getting into a car accident with my Tesla. The manager David and Denise at the front desk provided me with exceptional care! They kept me up to date on everything with my vehicle and my car came back like new!Great shop and would recommend to anyone with a Tesla needing a repair!
Name: G******* S*****
Date: 2021-05-28 19:00:20
Rating: 5
Comment: Great work by David and his team. Tesla Model3 Auto-Pilot/CC issue that required some body work after Radar replacement so that Radar could be properly recalibrated. Teslas own service shop near me was not capable of this even though they replaced Radar (I still dont know why they accepted to repair and only did the simplest job of replacing a part when they knew they could not have addressed all related issues to ACTUALLY SOLVE the problem). So I took it to David at Fix Auto in El Monte. Very glad I went to David who did a thorough job with Lifetime warranty. This shop is very courteous, offered me the long way ride back, even delivered the fixed car to my door. I recommend David and Fix Auto El Monte for all the finicky Tesla repairs.
Name: G**** B***
Date: 2021-05-28 18:45:20
Rating: 5
Comment: I’d like to genuinely thank Fix Auto El Monte for taking care of my Tesla case. They quickly handled the body work with the insurance and kept me updated during process. At the time of drop off, they gave me a courtesy ride all the way home 25 miles away. They even charged my car and gave it a detail at the end. My car looks brand new, as if nothing had ever happened. Highly recommend this place, even if you’re coming from a little further away. Most importantly, you can trust them.
Name: W**** H*
Date: 2021-05-19 17:58:51
Rating: 5
Comment: A woman opened her car door into my Model 3. I brought it here as they are Tesla-approved and because of the excellent reviews they have. From the first time I called them until I picked up my car they were a dream to work with. Denise handled everything from scheduling a time for me to bring my vehicle in, being the liaison between the woman’s insurance and myself, all the way to setting up a rental vehicle for me. She is just amazing. Everyone at this shop, from the mechanics to the managers, are so friendly and strive to give the best customer service. The whole process with them was seamless. TBH, I would not mind someone opening their car door into my vehicle again because it was so headache-less working with them.
Name: A** S********
Date: 2021-05-12 17:28:06
Rating: 5
Comment: Fix Auto is the best auto body shop in the areThe level of service and quality I received was incredible the best I could imagine.Dennise was extremely helpful and make sure to stay in contact with me about my service, she was so kind and understanding and let me know she was going to make sure my car was taken care of. I also had a rental car and I was able to leave there with them and they take care of the returning to Enterprise.Thank you for everything Dennise and David and everyone at Fix Auto, I would definitely recommend this place to others.
Name: H***** A**
Date: 2021-05-11 06:11:58
Rating: 5
Comment: This auto body shop is absolutely awesome!! Unfortunately, I was rear ended. The insurance company recommended going to one of their approved shops, Fix Auto. Soon as I hung up with the gentleman from the insurance company I received a text from fix auto with the appointment and address. When I arrived, the gal who took care of me immediately contacted enterprise who picked me up Within minutes upon completing dropping off my car at the autobody shop. I was provided with a car that was comparable to my own. I dropped off my vehicle on Tuesday and was told I would receive my vehicle on Friday evening. However, I received a call on Thursday morning and much and to my surprise, not only was did my car look brand new on the outside, it looked brand new on the inside as well. Fix Auto detailed the interior as well as exterior of my vehicle. The customer service gal at the El Monte office is knowledgeable and responsive. I highly recommend this shop!
Name: B****** F******
Date: 2021-05-01 03:25:35
Rating: 5
Comment: The best customer service experience Ive ever had. I cant say enough good things. Super friendly and very professional. Lightning fast turnaround. Under-promised and WAY over-delivered. I was contacted exactly when I was told I would be. Consistent updates over text message. They detailed my car to the point it looks brand new. They forgot to put my stroller back in the car and DROVE IT TO MY HOUSE! Your Tesla is very safe here. Customer for life.
Name: G*** S*
Date: 2021-04-10 14:14:10
Rating: 5
Comment: Im glad to find a reputable Tesla-certified shop in this area. Excellent customer service. Everything is communicated clearly. The quality of work done on my car is great. It looks as though accidents never happened. Would highly recommend.
Name: E****** G****
Date: 2021-03-15 20:09:15
Rating: 5
Comment: I had just bought my car a few months ago and recently damaged the front of my car while driving on the freeway. Since the start of the process, everyone at Fix Auto has been very polite and even flexible in the times when I needed to pick up or drop off my car. They finished the repairs to my car way ahead of time and Chris from the body shop always contacted me for status updates. All in all I had a great experience here and love that my car exactly as I bought it. I would 100% recommend everyone to come here. Thanks again!
Name: M******* N*****
Date: 2021-03-09 00:23:43
Rating: 5
Comment: I spoke with Chris here after I got into an accident with my Tesla. They’re one of the few authorized body shops for Tesla in my area. Chris was super nice and helpful in getting me my car back in less than 2 months. Other places couldn’t even get me an appointment for months. I would definitely recommend for any Tesla owners in the area if you ever need to fix something. The best part was the follow up that Chris provided in regards to the status of my car. I love getting updates without having to ask for it. Thank you guys so much! So happy to have my car back much sooner than i anticipated :)
Name: C****** C****
Date: 2021-03-05 20:40:16
Rating: 5
Comment: This place is definitely the place to go. I worked with Corina and Chi at this place and they were just wonderful. The customer service is impeccable. I was in constant contact with Corina and she helped me with all my questions and concerns. She kept me updated throughout the process and the car actually finished before the anticipated time. The car looks wonderful and the workmanship is great. I would definitely recommend this place to anyone. Just a wonderful experience.
Name: a*******
Date: 2020-11-18 16:45:54
Rating: 5
Comment: Excellent customer service, job done in just a week!! very fast. Staff friendly, knowledgeable and very professional. They exceeded all my expectations. Overall a great experience. Shout out to Chris and Denisse. I had to wait two weeks to take my car into the shop because they had been booked but it was worth the wait. I had two hit and runs back to back in less than a month and Chris as very patient with me. The moment I i searched them online and read all the reviews i knew i had to go with them. My car looks brand new.
Name: A***
Date: 2020-09-18 02:14:24
Rating: 5
Comment: The whole experience at FixAuto, from beginning to end, was great. All the employees were very nice and helpful. Once I arrived at the scene, I was assistanted in less than a minute- excellent customer service. David (the owner) was the first to help me. He thoroughly described the whole repair process and said everything would be done as soon as possible. Labor Day weekend was coming up, so he gave me the option to come the week after (since we had to wait for my spoiler to arrive anyway). He is flexible if you need the car to get to work. The whole process was smooth and flawless. They also detailed my car, and inspected if the car had any other problems free of charge. Ive attached some photos of the amazingly beautiful job that FixAuto did. If youre looking for a body shop to get your car fixed, look no further. FixAuto will take excellent care of you.
Name: D*****
Date: 2020-09-12 00:04:51
Rating: 5
Comment: Let me start by saying how impressed I am by the dedication and great customer service I received. Chris took care of everything for me. From start to finish he was there every step of the way. He made sure I received up to date texts and phone calls for all the services my vehicle needed. Hands down the place to go for your repair work. Awesome service, wonderful staff. Chris thank you again for all that you did.
Name: R*** P*******
Date: 2020-06-12 20:52:25
Rating: 5
Comment: Fix Auto in Downtown El Monte did an amazing job of fixing my Toyota Prius. They were very fast and efficient in getting my car fixed. Bill kept me updated on the progress of my car and I appreciated the constant communication. Accidents can be very stressful but they made the repaid process a breeze. I received the best customer service and highly recommend them!
Name: J*** C****
Date: 2020-04-18 01:42:58
Rating: 5
Comment: I had my car rear ended on the passenger side. My tail light was cracked and the side fender and bumper dislocated. They did everything to make it right by replacing all the parts with original new ones! Super pleased and satisfied with how it came out. Bill was the real deal and really professional from the time my car went into the shop and out of their driveway on the day of pick up! Highly recommend!
Name: D**** G******
Date: 2020-04-16 22:08:53
Rating: 4
Comment: If you have OCD like I do and you are very particular about your car this is the place to go to. Theyre attentive and respectful to your property. Their work is impeccable and they are the nicest people to deal with. Their prices however are a different story. Id only go here for insurance claims. Great experience overall.
Name: S** M***
Date: 2020-04-15 03:21:20
Rating: 5
Comment: My brand new Chevy Colorado had a damaged front fender that happened months ago. Never had time to take it in to get fixed until recently. David gave me an estimated 1 week turnaround time and he was spot on. No more, no less.When I went in to pick up my truck, the first thing I noticed right away was the quality. It looked shiney and perfect like a brand new truck!David did an excellent job with keeping me updated with the status and ensuring great quality. Bill, Timothy (thanks for the updates) and the crew went above and beyond and did a fantastic job! I definitely recommend this place to anyone who is looking to get their auto fixed.Thank you guys!
Name: i***** l**
Date: 2020-04-09 05:37:17
Rating: 5
Comment: I had my old vehicle repaired at this shop before and was very satisfied with them so I contacted them to see if they’re a certified Tesla shop.I was happy to find that they were as I was in need to get some cosmetic repairs done on my new Tesla Model Y.My vehicle was completed within 7 days and quality was amazing.The constant update received through texts and phone calls was a plus.David was also very detailed with explaining everything about my repairs.Thank you Fix Auto once again for the great service!!
Name: F** F*
Date: 2020-04-07 23:00:53
Rating: 5
Comment: Couldnt thank them enough! Finding a Tesla certified shop in the area was a real hassle. Many shops listed on Tesla were outdated. Looking at this shop with so many Tesla repairs mean they are very reputable. David and his staff were extremely professional and able to accommodate any concerns with experienced resolutions. Work turnaround time was adequate and quality certainly made me a happy camper. All in all, this place deserves your business and highly recommended! Keep up the great service! (pix will be posted later)
Name: J**** L**
Date: 2020-02-13 06:00:47
Rating: 5
Comment: David is the man! I was referred to this shop by a good friend of mine. I brought in my Tesla Model 3 for my front and rear bumper repairs. David provided me with excellent customer service. He went above and beyond what I expected. When I got my Tesla back, everything was in perfect condition, just like the first day I bought the Tesla Model 3. I highly recommend Fix Auto if you need any Tesla repairs. They are a Tesla Authorized body shop and will take care of you!
Name: H**** M**
Date: 2020-01-28 19:44:55
Rating: 5
Comment: Fix Auto was recommended to me by a friend when I got rear ended. The other partys insurance was Farmers and it just so happened that Fix Auto was also one of their partnered repair shops. David greeted me and walked me through the entire process of what to expect. Did some paper signing and they even set me up with the rental agency to pick me up. He also called me the day I dropped off the car to ask me a question and to my surprise, they had already begun to work ok on car. I got another call the following afternoon to give me a breakdown of the work that was needed to be done as well as the ETA. Received a call 3 days later to tell me my car was ready for pickup. The car looked great and I couldnt be happier with the work they did. They also advised me that the work they do comes with a lifetime warrantee against any work defect they did. All in all, Im happy with the work and service they provided and I highly recommend them to anyone whether it is going thru insurance or not.
Name: A**** C***
Date: 2019-12-25 22:55:31
Rating: 5
Comment: I was refer here by a good friend on getting my car fix. David and his staff was so helping from the beginning till the end and keeping us posted with the whole process. They fix within 2 weeks and the car looks great like nothing ever happen to it. I was so happy with the result! Thank you Fix Auto Downtown El Monte!
Name: V**** K****
Date: 2019-09-25 23:23:33
Rating: 5
Comment: I had a break in, my window was broken. i went to Fix Auto Downtown El Monte. they did a quick check, ordered the part for me. I went back when they got the part, they fixed it with in 2hrs. They vacuumed out all the glass pieces, gave my car in a very clean condition. Excellent customer service. Would highly recommend. Thanks Chi Vuong
Name: P****** N*****
Date: 2019-08-20 21:00:50
Rating: 5
Comment: Only just a few months after purchasing my Tesla I got into an accident in the car. After doing some extensive research as to what my options were, it was very limited on where I could bring my Tesla to get it repaired. If youre a Tesla owner, you can either bring it to Tesla to have them repair your vehicles. This from what I heard can take months because they are so backed up. The other option was to bring my Tesla to a certified Tesla repair facility. I did more research on what repair facility can fix my Tesla and found Fix Auto in El Monte. They are a Tesla approved repair facility. They had some amazing reviews from other Tesla owners. David, my repair advisor took very good care of me and walked me through the entire process from beginning till end. They repaired my Tesla where I dont even noticed it was ever damaged. If anything, I got my car back looking much newer than when I brought it in. I have to give it up for Fix Auto and for David for helping me make a painful and confusing process very easy. If youre ever need to fix your Tesla thats been in an accident. Call Fix Auto and make sure to speak to David. Excellent person to work with and they know how to fix Teslas inside and out.
Name: t*** s***
Date: 2019-08-14 21:24:07
Rating: 5
Comment: Highly recommend this body shop to anybody looking for a place to fix their cars. Ive been here unfortunately on numerous occasions with my car. Each time the cars come back better than expected. Quality of work and great customer service is 5 stars.
Name: R*** R****
Date: 2019-07-25 06:05:34
Rating: 5
Comment: I am very satisfied with this shop. Corina was very helpful from the time I stepped into their facility till the time I picked up my car. She goes above and beyond with great service. Totally recommend this place. Very easy checking in and very easy checking out. Corina explains and answers all questions and concerns with such a great smile. Thank you to everyone who works there. Thank you for keeping the promised completion time as well. Very satisfied with the outcome of car, looks new again.
Name: S**** M*******
Date: 2019-04-16 21:21:34
Rating: 5
Comment: I got into a car accident and took my Lexus to Fix Auto for repair. Bill and Peter took a very good care of my car. The people here are very kind and friendly. They made my car look brand new again. My experience with them is excellent and definitely will recommend them.
Name: s***** c***
Date: 2019-04-04 22:48:27
Rating: 5
Comment: This place is highly recommended! Very friendly and helpful staff. They fix my old car and it looks brand new! They even offered to buff my lights and changed one of my break light that was out free of charge. David was very thorough and his assitant Grace was very warm and nice.
Name: I****** Y***
Date: 2019-03-26 03:05:43
Rating: 5
Comment: Absolutely loved this place! Took my vehicle there after my mother’s was fixed from her accident. My car was previously “fixed” at Caliber Collision on Lomita 3 TIMES before I brought it here. David the manager did a wonderful job and the Cristina the receptionist was very respectful and polite. Recommending to all my family and friends. Bring your vehicle here ! EXCELLENT SERVICE!!!
Name: e**** g*******
Date: 2019-02-12 03:43:35
Rating: 5
Comment: Dented my quarter panel by backing up onto a sharp edge wall ...was referred by my cousin whose a Farmers agent to David, general manager of fix auto El Monte.He was so accommodating, nice, professional and lowest quote I found!Lifetime warranty which is a plus! They do a great job and now my cars back to new! Thank you David!!!
Name: d***** l**
Date: 2019-02-01 20:21:06
Rating: 5
Comment: I been coming here to Fix Auto in Garvey El Monte for years! They have great service and honest guys there.David is super awesome along with Bill, Peter and Corina. Very helpful and knowledgeable of their work. It’s always in and out fast reliable service, most of all they are friendly and happy to help you! I definitely recommend you to check them out.
Name: r*** u****
Date: 2019-01-23 21:30:36
Rating: 5
Comment: Fix Auto has and will always be the gold standard for repair shops. They were respectful, quick and efficient in every aspect of their service. Both David and Bill are both experts in their field and will make it their top priority to see to it that your vehicle is returned to you in expert condition. I brought in a 2018 mercedes C 300 with major damage and they returned my car to me in perfect condition. I could recommend no greater auto shop than Fix Auto.
Name: R***** E******
Date: 2019-01-16 04:54:43
Rating: 5
Comment: The auto repair shop is very friendly and fast. I loved the work that was completed on my vehicle. The vehicle was very clean when it was returned to me. All damage to my vehicle from the car accident was repaired perfectly; there was no visible signs of damage. They keep me informed of my vehicles status during the whole process. I would definitely recommend this auto repair shop to all my friends and family members. The staff is very helpful and gave me the peace of mind that my car would be in great hands.
Name: A*** C
Date: 2019-01-13 01:30:29
Rating: 5
Comment: David and his team are the best! It was an easy and quick process from dropping it off to picking it up. If you are a busy person like me, then you are going to love the updates you get via text. It made it easy for me to plan my schedule around the repair and look forward to pick up day.
Name: D**** C******
Date: 2018-12-19 02:03:10
Rating: 5
Comment: Fix Auto Downtown El Monte did an outstanding job fixing my car. There was attention to detail and excellent communication throughout the process. David, the manager, was easy to work with.Five stars for this company!
Name: A**** D**
Date: 2018-12-19 00:33:28
Rating: 5
Comment: I highly recommend this place. This is my second time bringing in my car to fix. My husband is really picky when it comes to anyone touching our car and he 100% trust this place. They make sure your car looks just as good as before. They also update us on how the car is doing while theyre working on it. Shout out to David for making the whole experience so easy and making sure were taking care of.
Name: G******* B*********
Date: 2018-10-18 18:14:41
Rating: 5
Comment: I took my car to fix auto due to a car accident. David my quoter let me know about the repairs and how much would cost to fix that the insurance will take care of it. FIX Auto was able to fix my right side and my bumper making my car looking new. Fix Auto were fast professional and honest. FIX Auto went beyond on fixing my car. They left my car looking new and were very friendly kind to what my needs were on the vehicle. I recommend this body shop to everyone they will take care of you and go beyond to provide the best costumer service. Karina answer the phone was very nice and polite and let me know that they will take care of us...
Name: J****** W***
Date: 2018-10-11 19:37:51
Rating: 5
Comment: I came here to get the rear bumper of my Nissan GT-R replaced. The whole team is very friendly. They took the time to explain everything that was going on with my car in detail. Theyre very responsible and the quality of work is excellent. Most importantly, the work was finished very quickly and on time.
Name: T*** N*****
Date: 2018-10-05 20:20:41
Rating: 5
Comment: This has been my go to body shop for many years. Ive taken 3 different cars here after being involved in a handful of accidents and never once was I unsatisfied with the results and the excellent customer service that they provide.I just got my car back and I almost did not recognize it! Both David/Bill went above and beyond to make sure the whole process of getting my car fixed was seamless. My rental car was taken care of. I didnt have to deal with the insurance company. My car was repaired faster than we initially anticipated. I received updates via text msg. They did such a thorough job and paid attention to all the little details. I could go on and on about what a great/professional job they do here.
Name: �*****
Date: 2018-09-23 22:22:56
Rating: 5
Comment: I got into a serious car accident a while ago and my friend recommended me to this auto shop for my vehicle repair. I had a new Lexus CT 200h and the damage was over $10K. The team here were friendly, customer service was excellent, theres always someone to pick up the phone and answered my questions. My car looks brand new after the repair. They really did a great job on my car! They also give me a complimentary detailing. Highly recommend FIX AUTO!!! They really know what they are doing.
Name: T**** M****
Date: 2018-09-22 19:19:15
Rating: 5
Comment: The service here was amazing. I picked my Moms car up for her following a car accident. The body work was neat and very thourough. We picked the car up from David who explained the work they did to a T and ensured everything was working and operating like normal by doing a test before we left. They even cleaned and detailed the car which was a major plus. My Mom was very pleased! Highly recommend this location.
Name: Z**** T**********
Date: 2016-10-25 22:27:11
Rating: 5
Comment: This guys are great. I had Ford explorer 2016 with cracked open front bumper i took it to Auto Werks and i spoke with David really nice guy he explain me the whole process of repairing my car i also told him that i use my car every day and i have 3 kids to drive them to school and back home and i was doing project in San Diego with my brother in law so i couldnt just leave my car for few days and wait for the part so he suggest to order the parts and mach the color paint and have everything ready he would call me to install everything same day. I thought that is great idea. After they hot the parts they called me to bring my car but when they removed the bumper they found additional damage so had to leave the car but even then they managed to get the parts in 2 days and call me after 2 days willing to stay after hours for me to pick up the car but i couldnt do it that day because i needed another driver with me to pick up the car and David offer me to pick me up from home so i can get my car. Ive repaired my previous cars to another places but this guys are awesome, they are really professional the paint job was great there was no orange peel on the paint it was just like from a factory Im really pleased from their good job and the way they treat the client. Thanks guys
Name: M****** P**
Date: 2015-09-18 23:17:49
Rating: 5
Comment: I have been unfortunate to have my parked car hit and damaged twice. Both times I took my car to Auto Werks and I can always count on them to do a superb job. My most recent experience was to have my car repaired for the damaged mirror and dent on the driver door. Auto Werks did an impeccable job. They also returned my car looking like new with the interior and exterior detailed! Peter, Bill, David, and Andrea are all very personable and will go the extra mile to make you a happy customer. A++++++ for customer service!
Name: S**** K***
Date: 2010-07-16 21:44:56
Rating: 5
Comment: Hands-down the best auto-body service Ive ever received.The staff treats you with respect and helps you through every step of the process.I had a really bad door scratch and fender bender, but after the job was done, the car looked brand-new.I needed a car during the repair process and they hired a rental car that was called in within 20 mins. The service was completed within a week and I got my car back smooth and simple.The service staff was also diligent about updating me through the process to let me know how the job was doing.When it was time to pick up the car, they checked all my lights and signals and gave me a clean bill of health.And lastly they detailed my car even to the extent of cleaning the upholstery on the ceiling of my car.The service price was competitive and fair, but my insurance paid for the bill overall. Ive been using them every since.
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Name: T** D***
Date: 2024-07-02 01:45:09
Rating: 5
Comment: Very professional and proficient! Always reliable and reasonable price! Highly recommended!