Fix Auto Palmdale
Address: 40350 La Quinta Ln Suite 101, Palmdale, CA 93551, United States
Phone: +1 661-234-9424
Services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet,
Amenities: Mechanic, Toilets,
Planning: Appointments recommended,
Payments: Debit cards, NFC mobile payments,
Phone: +1 661-234-9424
Services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet,
Amenities: Mechanic, Toilets,
Planning: Appointments recommended,
Payments: Debit cards, NFC mobile payments,
Category: Auto body shop
Rating: 4.9
Site: https://fixautousa.com/palmdale
Worktime:
Rating: 4.9
Site: https://fixautousa.com/palmdale
Worktime:
| Day | Time |
|---|---|
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
| Sunday | Closed |
Name: y***** c*****
Date: 2024-06-27 18:16:29
Rating: 5
Comment: They were really friendly and took care of all the questions I had and did a great job fixing my car. Thank y’all!
Name: D** U*****
Date: 2024-06-14 22:58:40
Rating: 5
Comment: Customer service was top notch! My vehicle was repaired in minimal time and was kept informed of the progress throughout the process.
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Name: j s****
Date: 2024-06-14 19:00:02
Rating: 5
Comment: Excellent Service !Excellent Repair !Excellent Price !
Name: Y****** C
Date: 2024-06-12 23:05:29
Rating: 5
Comment: Excellent service
Name: H***** M****
Date: 2024-06-11 18:57:22
Rating: 5
Comment: They blended the paint nicely on my pearl white 2021 Honda civic hatchback and they repaired my damaged rim all came out nicely even gave me warranty for both of for any reason I have any issues with them. Definitely recommend to anyone that needs any sort of body repairs on their vehicle.
Name: D**** E*****
Date: 2024-06-11 18:41:38
Rating: 5
Comment: They kept me updated on the status of my repairs!
Name: E****** D***
Date: 2024-06-07 15:57:50
Rating: 5
Comment: Excellent service
Name: D****
Date: 2024-06-01 20:30:49
Rating: 5
Comment: Great service. Car looks new !
Name: L**** E******
Date: 2024-04-26 18:55:16
Rating: 5
Comment: My first time here and surely will recommend this place plus they washed my car inside and out
Name: K A**
Date: 2024-04-22 21:41:27
Rating: 5
Comment: Amazing attention to detail.
Name: B**** Z*****
Date: 2024-04-18 02:29:07
Rating: 5
Comment: Very pleased with the work they did on my car. Great customer service and staff is very friendly.
Name: A*** M*******
Date: 2024-04-04 20:46:27
Rating: 5
Comment: Great customer service! Turn around on repairs was incredibly satisfactory. Would definitely recommend.
Name: J*** E*****
Date: 2024-03-31 18:59:04
Rating: 5
Comment: My service manager was Grace. Grace did a great job and my car looked as if it never was in an accident. Grace was attentive and efficient. They gave my car back with a fresh wash which I really appreciated. I really liked the text updates on how the service was going or if any changes happened.The front staff are attentive and friendly. They even offered me water while I waited and kept giving me updates so you don’t feel forgotten. The office space is large and really nice. I liked the comfortable chairs and seats.The whole process was painless and I would recommend this place to anyone who needs their car repaired after an accident.
Name: W****** R*******
Date: 2024-03-30 18:49:20
Rating: 5
Comment: Quick and excellent professional service
Name: J******* R***
Date: 2024-03-30 18:15:14
Rating: 5
Comment: Fast and efficient
Name: L*** Z*****
Date: 2024-03-23 18:38:57
Rating: 5
Comment: Excellent service and very good customer service 👍
Name: B****** L**********
Date: 2024-03-22 19:41:49
Rating: 5
Comment: Everyone at Fix was kind and helpful. From dropping off my vehicle and them making sure I got my rental I felt confident thus would be work out well. I got updates on my car’s progress that alleviated my concerns. I was able to pick up my car and drop off my rental at the same time making the process simple. Thank you!
Name: S***** M****
Date: 2024-03-21 18:24:08
Rating: 5
Comment: Olley at Fix Auto was exceptional. He always kept me updated on the progress of my car repairs. I was happy that he ensured that the replacement parts were high quality. And the detail work they did on my car, made me feel like I was driving a new car. Also, excited to know all repairs have a lifetime guarantee. Thank you Olley!
Name: J***** B******
Date: 2024-03-20 18:56:05
Rating: 5
Comment: I had a great experienceThey were professional and knowledgeableWe will be going back to have them do some other work on our truck
Name: O****** V*******
Date: 2024-03-15 17:16:43
Rating: 5
Comment: Thank you I love the job the best
Name: T**** R********
Date: 2024-03-14 20:41:47
Rating: 5
Comment: Great customer service, everyone is so friendly and nice. Thank you Yurgen for making our car like new and for address all of our concerns!
Name: D**** G******
Date: 2024-03-08 19:59:53
Rating: 5
Comment: Everyone there is very nice and communicates frequently to keep you updated on your vehicle. Very much appreciated..
Name: A**** N***
Date: 2024-03-08 19:22:45
Rating: 5
Comment: Very good workship on my vehicle, excellent service. Everyone so friendly
Name: J******* M******
Date: 2024-02-29 20:38:20
Rating: 5
Comment: Very nice and easy experienced loved the staff. They made me feel welcome and took care of my situation very fast.
Name: J**** A
Date: 2024-02-26 03:49:40
Rating: 5
Comment: They did a great job at fixing up my car. They were much quicker than I expected, it only took about a week and a half to be completely done. They even polished my headlights as a courtesy for the delay. Jurgen was communicative and did a great job at listening to my concerns!
Name: A***** P****
Date: 2024-02-19 21:51:54
Rating: 5
Comment: FixAuto Palmdale provided great communication and service while repairing my Tesla. Highly recommend!!
Name: J**** B**********
Date: 2024-02-17 16:09:08
Rating: 5
Comment: They are very polite and kept me updated and worked on my car very quickly and did a great job on it.
Name: J*** L****
Date: 2024-01-28 01:44:23
Rating: 5
Comment: They treated me quickly, very well advised, and took my car to my work.Good experience in everything
Name: C**** R********
Date: 2024-01-27 19:45:02
Rating: 5
Comment: Great experience with these guys.
Name: G*** M******
Date: 2024-01-23 19:26:37
Rating: 5
Comment: I got my Jeep fixed and it looks Gorgeous!Thank you so much for your serviceI highly recommend.Everyone is so nice and welcoming
Name: M***** M******
Date: 2024-01-20 17:31:42
Rating: 5
Comment: My experience with Fix Auto Palmdale was great. They took good care of my vehicle, ensuring it was properly restored to its original condition. Mr. Orley Hernandez kept in touch with me each step of the way making sure I was notified of the progress of the repairs and the estimated date of completion. The final product came out fantastic. Couldn’t be more pleased.
Name: n** m*****
Date: 2024-01-19 19:22:46
Rating: 5
Comment: Orly was great. He made me feel I was in good hands. When I saw my car, I could not believe, the quality of the work done. It exceeded my expectations, the car looks like new. Life time warranty on the work and parts was also a very pleasant surprise. Thank you Fix it Auto, thank you Orly!
Name: D*** T*****
Date: 2024-01-16 19:25:07
Rating: 5
Comment: Above and beyond the beautifully repair of my vehicle ! They did a perfect body repair, fast and perfect! They kept me informed about the progress of the repair. When I picked up my vehicle, it was cleaned inside and out. I recommend them to anyone that needs a body repair !
Name: M****** P*******
Date: 2024-01-16 19:11:20
Rating: 5
Comment: Fix auto worked quickly to fix my vehicle while communicating with me the progress of the work. The work was also completed sooner than expected. Great service and highly recommend.
Name: R****** B*******
Date: 2023-12-22 22:44:46
Rating: 5
Comment: Excellent car repairs. Main office is extremely clean and modern. All my questions were thoroughly answered. The ladies at the front desk are super nice and helpful and remembered me and are super personable. They also paid for my Uber when it was time to come pick up the car.
Name: E** L******
Date: 2023-12-19 10:07:05
Rating: 5
Comment: I am grateful and satisfied with the service at fix Auto not only did they replace the bumper but they also tightened the front bumper and cleaned the car inside and out I do highly recommend & will choose this business again if need be.
Name: I** B***
Date: 2023-11-24 15:23:35
Rating: 5
Comment: Everyone was very nice and Professional I wouldnt have any problems recommending fix auto to others.
Name: J***** B**** J**
Date: 2023-11-22 19:15:42
Rating: 5
Comment: The staff was very friendly and completed the job ahead of schedule, great facility!!
Name: R******* D******
Date: 2023-11-06 05:35:03
Rating: 5
Comment: I left feeling completely satisfied with the work that was performed on my vehicle. The shop went above and beyond to ensure I was kept up to date with the work being done at every stage in the process. I was very impressed. Highly recommend this shop!
Name: J*** R******
Date: 2023-11-06 00:16:23
Rating: 5
Comment: Great customer service and excellent job
Name: m****** j******
Date: 2023-11-02 18:16:40
Rating: 5
Comment: Always Great service + they switched out my silver grill for black (for free)! Love it.
Name: S******* C****
Date: 2023-10-27 22:59:18
Rating: 5
Comment: Fix auto has gained my respect, business and trust. My experience was tip top amazing! Juan even brought my car home for me. Talk about above and beyond the scope of work. My car looked brand new! Love love love fix auto
Name: f******** c*****
Date: 2023-10-25 18:40:45
Rating: 5
Comment: It was an excellent service. Thank you!
Name: D**** V******
Date: 2023-10-19 21:12:55
Rating: 5
Comment: The service and quality of work here is by far the best I have ever experienced! Juan was great at communicating me with updates throughout the entire time. I would highly recommend this place to anyone looking for an easy time fixing your car.
Name: J*** C*****
Date: 2023-09-09 20:04:42
Rating: 5
Comment: Outstanding customer service and quality work performed
Name: C**** H******
Date: 2023-08-14 16:05:10
Rating: 5
Comment: Above and beyond expectation. Excellent quality and service.
Name: J*** T*** M*****
Date: 2023-08-07 15:23:31
Rating: 5
Comment: Great quality work body shop in West Palmdale my vehicle was fixed on time definitely recommend this business to anyone looking to repair their vehicle.
Name: A****** M*
Date: 2023-07-26 18:46:36
Rating: 5
Comment: I really like the service,the employees theyre really friendly, if you need any paint job you should go with them. 🙂
Name: B**** D***
Date: 2023-07-20 18:54:47
Rating: 5
Comment: Although it was unfortunate I had to repair my car, FixAuto and all the helpful staff made the experience easy and efficient. Would definitely recommend to anyone who needs to fix their car.
Name: A***** A******
Date: 2023-07-06 19:22:38
Rating: 5
Comment: Fix Auto Palmdale did an excellent job in repairing my vehicle following a minor rear-end accident. David went above and beyond to ensure my satisfaction with the completed work, and organizing the pickup of my vehicle. They sent automated updates all throughout the process. David called with personal updates as well. They completed my vehicle weeks ahead of schedule. Very professional. Highly recommend.
Name: M****** G******
Date: 2023-07-01 18:29:33
Rating: 5
Comment: David was awesome would highly recommend
Name: m***** r********
Date: 2023-06-30 18:27:11
Rating: 5
Comment: David Hernandez the estimator was amazing!!! He took his time and was thorough throughout the difficult time after having our car totaled! I would definitely recommend this place!
Name: s******
Date: 2023-06-30 02:16:42
Rating: 5
Comment: Daniel treated me very well and took care of my car quickly and I am quite happy.
Name: K******** F*****
Date: 2023-06-28 18:35:45
Rating: 5
Comment: Fix Auto makes the auto repair process easy-peasy! Friendly and knowledgeable staff. I was informed of all details and received timely updates along the way. Great service all around. Thank you, Beatriz! 😊
Name: F***** V******
Date: 2023-06-25 19:26:09
Rating: 3
Comment: Google said it was open and it was not. Never went in so cant really rate. So I put 3
Name: D**** C*******
Date: 2023-06-24 18:26:19
Rating: 5
Comment: Fix Auto did an amazing job fixing my EV6. When I picked it up it was like I was bringing it home from the dealer when it was brand new, the entire car was detailed and the repairs were perfect. They treated me like family. The entire staff was friendly and helpful though out the whole process. A+ service!
Name: J*** E******
Date: 2023-06-23 00:10:20
Rating: 5
Comment: I can’t say enough. Highly recommend.
Name: N******
Date: 2023-06-17 04:07:38
Rating: 5
Comment: I found Fix Auto through Geico. David and the ladies working at the front desk had great customer service. They were kind to me and my kids. David was very informative and answered all my questions. I felt reassured that Fix Autos mechanics were going to fix the damage from my car door. I left happy and will see them again if something else happens to my car.
Name: B***** T*****
Date: 2023-06-13 18:56:46
Rating: 5
Comment: Body shop. Very professional. Great customer service. Always sent messages updating status. Delivered car sooner than expected.
Name: H**** B*****
Date: 2023-06-06 18:28:23
Rating: 5
Comment: All staff super helpful and friendly. Thank you Daniel the repairs and paint job was absolutely fabulous .
Name: L** L***
Date: 2023-06-03 21:44:32
Rating: 5
Comment: First time using Fix Auto people was professional informative and the work was excellent no complaints
Name: j****** t*******
Date: 2023-06-02 20:15:00
Rating: 5
Comment: Great customer service. David was very professional. My car was ready a day early. Body and paint job excellent. This was the second time I used FIX. I recommend them any day
Name: A**** B******
Date: 2023-06-01 21:02:36
Rating: 5
Comment: Very professional and efficient!
Name: E**** M*****
Date: 2023-05-26 18:23:54
Rating: 5
Comment: Juan is excellent, my repair process was very simple with his support. Thank you Juan
Name: M****** H***
Date: 2023-05-06 18:22:07
Rating: 5
Comment: The work is very very good truck looks like new
Name: J** S*******
Date: 2023-04-29 18:24:07
Rating: 5
Comment: Amazing staff! Very professional, nice, communicative, and accommodating! Highly recommend
Name: S***** A*******
Date: 2023-04-24 18:13:22
Rating: 5
Comment: When I took my vehicle to this shop everything started off really good. The receptionist Alicia was very helpful and great at her job. My car took 40 days to repair and David kept reassuring me they were almost done. When I saw that the color wasn’t a true match, David was very positive and reassuring saying it wasn’t a big deal and he would take care of it. He made sure I was comfortable and was able to get the paint fixed within a day and get my car back to me. David was very compassionate and honest and truthful and it was a pleasure dealing with him. I don’t want to focus on the negative. I would definitely recommend using this shop and just be clear on what you need and your expectations. Good customer service is so vital to a business. I am so glad I was able to do service with DAVID. I got my car back this past Friday and my car feels new like nothing was ever wrong with it in the first place. Everything they did came with a lifetime warranty and I hope I never have to take it in to them again because so far it’s good.
Name: C**** I****
Date: 2023-04-22 17:20:56
Rating: 5
Comment: Fix Auto Palmdale was very good . I was pleased with the work that was comopleted on my car . My adjustor David was very prompt and up front with the process and as well the delivery date. I had a horrible experience with a different body shop and i read reviews for Fix Auto and decided to take my car there and I do not regret the choice I made.
Name: C********** S******
Date: 2023-04-19 18:47:01
Rating: 5
Comment: They were super responsive, communicative, transparent, and did an amazing job repairing my vehicle. I would definitely recommend. Thank you guys!
Name: D***** H***
Date: 2023-04-12 18:22:55
Rating: 5
Comment: Great experience. Car looked brand new.
Name: M**** G*******
Date: 2023-04-09 02:46:07
Rating: 5
Comment: I have no complaints on the service I received from Fix Auto in Palmdale . I only dealt with my estimator David he was great he made scheduling easy, kept me informed on the status of my truck and it came out looking great. I will refer friends and family to fix auto and have them ask for David!
Name: S***** R*****
Date: 2023-04-01 18:22:51
Rating: 5
Comment: Best body shop I have ever been to, customer service was beyond great
Name: H** F*******
Date: 2023-03-21 21:20:00
Rating: 1
Comment: I had small dents and hail damage. Not only did they not paint the car, they did paintless dent repair, and did not fix all the tiny dents. Found some dents when I picked it up. But they charged my insurance 10,000.00 dollars. In my opinion they defrauded my insurance agency. Didnt repair all the dents and were rude to my dad everytime he went in. They were never prepared for us it was not done in a timely matter and they have no customers service. No way was I leaving it with them again to finish the repair properly. Ill have to come out of pocket and hire someone else. From start to finish it took way more time than they said and they made 5 times what they should have charged. While I was there waiting other customers came in angry about the quality of the job and things that were not right. And since they got paid already they treated the customers I saw with very little respect. Use this business at your own peril.
Name: D****** L******
Date: 2023-03-21 21:00:03
Rating: 5
Comment: The staff was professional and personable. They did an amazing job with my car.
Name: B****** M*******
Date: 2023-03-21 19:39:45
Rating: 5
Comment: So glad Mike and his crew were able to take care of my truck, definitely went above and beyond to make sure everything was perfect for, will definitely recommend to all my friends.
Name: M* A******** 1
Date: 2023-03-21 19:34:05
Rating: 5
Comment: They did a fantastic job !!!, I highly recommend their work.
Name: p**** m******
Date: 2023-03-16 18:23:18
Rating: 5
Comment: Had to get my car fixed after ann accident in early February. The employees were very informative and made it super easy to get everything scheduled. I was kept up to date the entire time they had my car. Picked my car up yesterday and it looks amazing!
Name: H********* C******* S*******
Date: 2023-03-09 19:21:22
Rating: 5
Comment: Great service, will be bring my other vehicles here.
Name: J******* K*****
Date: 2023-02-17 19:08:43
Rating: 5
Comment: The employees at fix auto were absolutely amazing! Juan was my repair consultant who was communicative and went out to his way to explain things., Patty and Alicia working the desk and phones were kind, friendly, and went out of their way to accommodate me. The repairs were done perfectly, and my car was ready on time.
Name: C**** G*******
Date: 2023-01-29 20:22:55
Rating: 5
Comment: Great customer service, very satisfied. Staff was very helpful and professional. I highly recommend Fix Auto to anyone.
Name: M****** A******
Date: 2023-01-20 19:26:29
Rating: 5
Comment: I have nothing but praise and good things to say about this shop. They did excellent work on my car looks like new, and finished one week earlier than promised. The employees there are pleasant and efficient.
Name: R*** O*****
Date: 2023-01-13 20:07:42
Rating: 5
Comment: Amazing people and amazing costumer service 👍
Name: n*****
Date: 2023-01-09 18:28:44
Rating: 5
Comment: It’s unfortunate that Fix Auto in Palmdale had to see me twice the year of 2022.. but I’m grateful to have had such an amazing service both times. Alicia and Daniel are very informative and helpful every step of the way, constantly assuring you leaving you without questions or worry. My Lexus looks brand new and it was returned clean inside and out. This whole process was very speedy but most definitely not rushed. Thank you Fix Auto Palmdale!
Name: L**** H******
Date: 2023-01-05 19:08:02
Rating: 5
Comment: I had great service and the employees are so nice and explain everything you need to know on the process of you car . Definitely will recommend and will go back . My car look as good as new again. Thank you guys
Name: D**** C****
Date: 2023-01-05 00:54:22
Rating: 5
Comment: Finder bender collision repair
Name: P*** K
Date: 2022-12-27 21:19:20
Rating: 4
Comment: This is now my second time using fix auto because of the convenience with my insurance, Geico. Although they have guaranteed a complete fix on my car, the only negative experience Ive had was the fact that they kept pushing back the expected completion date. I have no problem waiting for my car to get fixed with a realistic date, but towards the end of the completion I was told that theyre picking up the car and then I dont hear for a week. Then they tell me to pick up the car last minute an hour before they close. I personally do not think that is ok. When I dont hear for a week and then they expect me to drop everything else in my life to go pick up my car, it seems very unfair. At least a 24 hour notice would be nice. Other than that, mostly everyone working there is courteous and will try their best to work with you. They even extended my rental because they took longer to fix the car.
Name: S*** D*****
Date: 2022-12-24 01:12:06
Rating: 5
Comment: I had a great experience with Fix Auto Palmdale. All of the staff were welcoming and very helpful.
Name: D***** W****
Date: 2022-12-24 00:41:31
Rating: 5
Comment: They repaired my bumper from a collision / crash and were they more then professional .. they were so welcoming and always had smiles on their faces, asking if me n my daughter are ok, if we need anything and kept me super up to date on my repairs and we’re fast and awesome ..
Name: T***** G****
Date: 2022-12-03 17:39:55
Rating: 5
Comment: Car came back perfect. Juan is awesome when I showed up in a rental to get my car he told me he would take my rental back for me.
Name: N******* C********
Date: 2022-12-03 02:41:36
Rating: 5
Comment: The staff is amazing their customer service is outstanding. They are knowledgeable and kept me updated. Thank you to Alicia and Daniel
Name: B P****** E****
Date: 2022-12-01 13:59:09
Rating: 5
Comment: Everyone I dealt with was very pleasant and helpful. My car looks great!
Name: S***** M***
Date: 2022-11-30 19:23:37
Rating: 5
Comment: Great work! Customer service was amazing. Daniel and the rest of their team went above and beyond to meet my expectations I will definitely recommend and will return for future service when needed.
Name: m****** c*******
Date: 2022-10-14 23:59:52
Rating: 5
Comment: Had a great experience at Fix Auto very friendly staff and great work on my car, it looks pretty much brand new thanks to the hard working crew at fix auto got my vehicle back fast and they kept me up to date every step of the way.
Name: E***** L***
Date: 2022-10-14 23:23:20
Rating: 5
Comment: Great experience and Professional work . I will definitely recommend!!
Name: R**** C******
Date: 2022-10-13 01:06:10
Rating: 5
Comment: Very good service, patty is the best, you are lucky to have her, if you ask me, she needs a raise
Name: D*** T******
Date: 2022-09-30 04:37:44
Rating: 5
Comment: Very friendly and quick kept me advised at all times on the status of my car
Name: R****** B******
Date: 2022-09-23 19:24:26
Rating: 5
Comment: Great team, very knowledgeable and the work performed was great.
Name: s*** c*******
Date: 2022-08-10 20:41:17
Rating: 5
Comment: Amazing customer service and work, thank you again!
Name: I***** A*****
Date: 2022-07-27 20:17:02
Rating: 5
Comment: Wow Perfect pearl color match on my Tesla. My car drives and feels brand new, Im amazed. They charged my car and cleaned the interior. Juan went above and beyond to get my car out asap. Thank you
Name: l***** p****
Date: 2022-07-12 02:20:19
Rating: 5
Comment: I love this place the people was so friendly and the customer service was awesome. They explain everything and gave me updates on everything. They made me feel extremely comfortable. They did a beautiful job on my car. I give this place 10 stars and recommendations to all in need of repair.
Name: J* G*
Date: 2022-07-10 17:53:57
Rating: 5
Comment: Juan & Alisia are Truly amazing folks. They went above and beyond with their customer service! I am grateful that I came across Fix Auto to do the repairs my car needed. My car looks amazing! Thank you guys sooo much! I will definitely be coming back!
Name: B********** 1*
Date: 2022-06-20 23:00:53
Rating: 5
Comment: They were awesome and very help full
Name: R**** B***
Date: 2022-06-17 20:27:20
Rating: 5
Comment: Quick and efficient service.
Name: D***** U******* I**
Date: 2022-06-11 02:24:53
Rating: 5
Comment: The Fix auto team was incredibly helpful in walking me through the repairs process. They did an excellent job with all repairs and the quality exceeded all expectations.
Name: K**** B******
Date: 2022-06-09 00:48:11
Rating: 5
Comment: I trusted my brand new truck to Fix Auto for some tailgate work from a small accident.They did an amazing job for half the price I thought it would be. I am a return customer and will continue to give Fix Auto referrals to anyone I know. Thanks Fix Auto for another job very well done 👍
Name: M*** J
Date: 2022-06-07 15:26:12
Rating: 5
Comment: A little hard to find, back side of the last building on La Quinta.Met by Alisha and Edgar who were polite and friendly.Came in for an estimate on minor trim repair. They fixed it on the spot. I enjoyed a cold water and comfy couch while I waited. I did have the replacement part with me but so glad I didn’t have to return for the repair on another day.I stopped by another bodyshop yesterday and they were too busy to even give me an estimate.
Name: M**** F*****
Date: 2022-06-03 22:02:05
Rating: 5
Comment: I used this shop to get my car fixed after being in a car accident. The team did a great job. From getting all paperwork taken care of with Alicia from the start to having Edgar inspect my car and notifying me of what the damages were and providing me with an accurate time timeline of when my car would be fixed. I love the end results. I could not be happier.
Name: e*** g****
Date: 2022-06-01 00:35:02
Rating: 5
Comment: Despite some inconveniences that were out of their hands, I received great service from Alicia and Lonnie. I would definitely recommend them to anyone who needs work done on their car.
Name: M****** H*
Date: 2022-05-19 00:39:53
Rating: 5
Comment: My Husband was instructed to bring in our 98 Sienna for repair.The professionalism was superb.Thanks for helping my husband avoid buying us a new car! 😡
Name: D***** V
Date: 2022-05-16 02:50:37
Rating: 5
Comment: Great service. Quick and efficient too! The shop made the task at hand super easy. Job well done!
Name: X***********
Date: 2022-04-25 16:38:13
Rating: 5
Comment: Awesome customer service!! Got my truck repaired the proper way!! They are very meticulous and thorough with their work!! Highly recommend them!
Name: C******** S*****
Date: 2022-04-16 15:48:32
Rating: 5
Comment: Thank you for doing a good job on my car
Name: P*** S*****
Date: 2022-04-09 00:24:46
Rating: 5
Comment: Great auto body shop, did excellent work on my car, Customer service was great, no doubt about it, will be a returning Customer!!
Name: T**** R*********
Date: 2022-04-07 22:41:26
Rating: 5
Comment: Lonnie and the Staff was great and they kept me informed with what was going on with my car..I would recommend them to anyone!!..Great Job..KEEP UP THE GREAT WORK!
Name: D**** Y******
Date: 2022-03-31 17:37:26
Rating: 5
Comment: We were treated by all members of the staff very professionally.
Name: D******** V****
Date: 2022-03-26 00:06:46
Rating: 5
Comment: Thank you for being fast, efficient and professional. The turn around time was shorter than expected. Will definitely come back again and would definitely recommend everyone to choose Fix Auto!
Name: S***** Y********
Date: 2022-03-24 17:11:50
Rating: 5
Comment: Customer service was excellent. Very friendly. We were not shuffled around from one person to another.
Name: S**** V**
Date: 2022-03-19 03:34:08
Rating: 5
Comment: From drop off to pick up, everyone at Fix Auto was personable, transparent and kept me up to date on what was happening with my car and when it would be completed. I’ve had nothing but a wonderful experience and will definitely come back if I ever need anything fixed on my car again. Thank you!!
Name: B***** T*******
Date: 2022-03-10 03:18:29
Rating: 5
Comment: They were great. They were very efficient and timely.
Name: T* J***
Date: 2022-02-27 21:09:05
Rating: 5
Comment: Had my vehicle sent here after an accident, the staff is really nice and helpful. Needed a new bumper and the color match and fitment was perfect, they did a couple of other repairs that were good as well. Overall satisfied with their work on my vehicle. 5/5
Name: L*** L**
Date: 2022-02-22 01:19:37
Rating: 5
Comment: I had to bring my car in because someone hit it parked on the side of the road. Bumper, hood, headlights, all messed up or broken, even the fenders were out of place. They fixed it up good as new. They even went as far as to get the custom emblem I put on the bumper prior to the accident.Everyone here was great from start to finish. I mentioned some concerns I was having and they went out of their way to double check everything. Everyone at the front desk was great also very professional and courteous. 100 happy with Fix Auto.
Name: M***** N****
Date: 2022-02-15 23:37:13
Rating: 5
Comment: The fastest experience I’ve ever had with any auto body shop to date. As an accident magnet I feel like I will always choose fix-auto from the first step through their door to the last step out walking around my completed vehicle was phenomenal I can’t leave a more honest a true review I will continue to use fix auto for any auto body needs. Thank you to the front desk member I believe spelled Alysia (I’m sorry for getting it wrong) and the estimator Edgar MVP members of this company continue to be greater than great.
Name: T*** B*****
Date: 2022-02-04 01:00:48
Rating: 5
Comment: Edgar and Alyssa were helpful during the entire repair process! The car looks great! Thank you for such great service!
Name: d******** w*****
Date: 2022-01-27 15:56:11
Rating: 5
Comment: Everyone was extremely helpful and professional. What I thought would be a complicated situation they made it completely stress free including my transition to a rental while repairs were made. I was even shocked I made it to work on time for both drop off & pick up! Definitely an amazing team. HUGE thanks to Alicia and Edgar for the incredible service and experience!
Name: R**** C******
Date: 2022-01-03 20:43:22
Rating: 5
Comment: Staff friendly and helpful, work was very nice
Name: F**** O
Date: 2021-12-30 06:09:58
Rating: 5
Comment: This was by far the best repair service I’ve ever received in my life!!! The staff is so kind and understanding. The fact that they offered to pick up my car at my job instead of me driving to the shop was very thoughtful. My car looks and runs as good as new!
Name: W**** C***
Date: 2021-11-09 16:52:54
Rating: 4
Comment: They were very friendly and professional. My car was done a week early, but I have to return it per their request to finish rubbing out the paint. However, we did discover that they didnt attach the window shade properly so they will need to redo that, as well, when I return it. But all in all, they were great.
Name: Z******
Date: 2021-10-30 05:35:55
Rating: 5
Comment: Jose was awesome he communicated the whole time. He made sure my Armada was given back to me just like it was before my accident. I recommend using Fix Auto, great customer service, friendly, honest, and most of all I am a satisfied as customer.
Name: a***** p********
Date: 2021-10-21 19:53:59
Rating: 5
Comment: Jose and the entire staff were amazing. They communicated through the whole process. We were told 7 business days and our truck was ready 2 days early. They had it detailed inside as well!!! Our 2020 chevy Silverado looks better than it did when we bought it!!! I would definitely recommend Fix Auto Palmdale!!!
Name: A**** V
Date: 2021-10-21 19:29:58
Rating: 5
Comment: Great service!
Name: C****** S
Date: 2021-10-06 00:21:10
Rating: 5
Comment: The staff was very friendly and professional! They will go out of their way to make sure you are comfortable and aware of the steps they take to fix your vehicle. They strive and achieve customer satisfaction! If I could give 6 stars. I would definitely recommend!!!
Name: B****
Date: 2021-09-21 14:21:27
Rating: 4
Comment: Very professional and they did a good job and got my car on the date they promised. It was worth the price paid.
Name: i******* x*
Date: 2021-09-18 00:01:30
Rating: 5
Comment: Really professional and quick service got my car back within a week and it looked brand new.
Name: T***** C*****
Date: 2021-09-04 00:32:27
Rating: 5
Comment: They were very professional! Had a awesome customer service. I would definitely use them again!
Name: N*** S****
Date: 2021-08-31 22:07:46
Rating: 5
Comment: They did an excellent job on my painting is just to beautiful,the people there very nice and make feel you feel ver comfortable they also will work with you if you dont have insurance or dont want to reported to the insurance.they ver proffesionals.ill definitely go back.To FIX AUTO.GREAT EXPIRIENCE !!!My truck looks like if I just bought it!!!!its an 2020 tacoma.THANK YOU FIX AUTO!!!!!!!
Name: A****** M****
Date: 2021-08-30 15:29:54
Rating: 5
Comment: Fix auto was absolutely amazing! The customer service and professionalism is exponential!! Jose worked diligently to communicate ever single detail about my vehicle. Fix auto made the repairs so easy. I would highly recommend fix auto. Thank you so much for speedy service!
Name: J*** D*******
Date: 2021-08-11 23:56:33
Rating: 1
Comment: Communication was terrible. They say they would call and no call. They say they would update you on certain days and no update. Got a text saying my car would be done as promised and then I get a call saying it will take two days longer. Not impressed. Thirty minutes before I was to pick up the car they call and say it will not be ready. I WOULD NEVER USE THIS SHOP AGAIN.
Name: R**** C****
Date: 2021-08-07 05:43:42
Rating: 5
Comment: From the moment we walked int the shop they were very friendly yet professional. Listened to what we were saying about the accidents. Each individually. Looked all over the car to make sure they knew it all. The kept on top of letting us know what stages they were in repairing it. When finished showed us pictures they took of the under carriage and what was damaged so we could understand they also buffed out as many of the minor scratches making it look like a whole new car. When all was done they told us that they extend a lifetime warranty on al the repairs they did also even if we sold the car.Bottom line they were wonderful to do business with.
Name: N**** S******
Date: 2021-07-23 18:45:20
Rating: 5
Comment: They did an amazing job fixing the damages on my car. Everyone was very professional. Definitely would recommend
Name: L**** A********
Date: 2021-06-09 01:51:19
Rating: 5
Comment: Everyone at Fix Auto were customer friendly. I would recommend them to all thats in need of automotive services. They were very thorough in keeping in contact with me and updating every step of the way during my car repairs. They not only repaired my damages, but they did it in record time. I wasnt without my car very long at all. Way to go FIX Auto!!!
Name: D*** T******
Date: 2021-05-14 00:10:27
Rating: 5
Comment: Great work and very fast
Name: K**** G*******
Date: 2021-05-11 21:10:42
Rating: 5
Comment: This is a great place to go if you ever need your car painted or do any body work. The gentleman who walked me out to my car explained the paint shades and how perfect the were going to try to get it too. It came out amazing, like if it drove off a dealer lot. Fix auto also gives you a page with a link to check your car progress repair and your total cost breakdown. Its well worth the investment. I wish too post pictures of before and after but there is no option for it. Thank you guys!
Name: L**** B****
Date: 2021-05-06 00:55:30
Rating: 5
Comment: This is the best place I have been too. My car looks brand new. Angie is sooo nice, very professional, calm and excellent customer service. I am so happy and pleased with their service. I would bight recommend😍😍😍😍
Name: C**** R*****
Date: 2021-04-23 21:38:02
Rating: 5
Comment: Everyone was so polite. They kept me up to date with the progress. The outcome was amazing. My car lookes brand new. I would definitely recommend their services
Name: A***** D****
Date: 2021-04-02 23:35:38
Rating: 5
Comment: On Sunday somebody hit my car by Tuesday Fix auto took in my car and by Friday afternoon it was completed. They kept me updated the whole time and were extremely nice. I felt like family with them and they listened to my concerns that I had and addressed them in a timely and professional manner. I would recommend Fix Auto to anybody!!
Name: A****** C*******
Date: 2021-03-16 18:28:50
Rating: 5
Comment: Loved the knowledge and the atmosphere! Jose was a huge help as well as Angie has awesome customer service! Highly recommended
Name: S**** E******
Date: 2021-03-06 03:39:27
Rating: 5
Comment: Refered to Fix Auto Palmdale by insurance company after being rear ended. From the first interaction with Angie & Jose, I knew we were in the right place. The entire staff was so professional, helpful & honest. They keep us updated & informed every step of the way. The car looks GREAT!!!! Thank you all at Fix Auto Palmdale.
Name: M*** O*********
Date: 2021-02-26 00:40:03
Rating: 5
Comment: Great customer service and communication. Owner called me from his cell after hours just to help me out the best he could. They take pride in their trade.
Name: T*** E*********
Date: 2021-02-14 19:53:33
Rating: 5
Comment: Work done on time. Very polite and walked me around vehicle to ensure all work was done. Very helpful and courteous. They were all great on calling us regarding progress on vehicle. Thank you all at Fix Auto
Name: J******
Date: 2021-02-14 00:50:59
Rating: 5
Comment: The customer service from Jose & Angie was excellent & they were both very informative. Fix Auto worked with my schedule & repaired my truck in a timely manner. They were even so kind to wash & detail it for me! Would definitely recommend Fix Auto as the place to go.
Name: S** R******
Date: 2021-02-06 01:18:08
Rating: 5
Comment: Quality, on time precision.
Name: O**** G****** T*****
Date: 2021-01-10 08:07:45
Rating: 5
Comment: 👍🙏🙏🏻🙏🏻🙏
Name: N***** H******
Date: 2021-01-08 23:49:30
Rating: 5
Comment: Excellent service! Extremely friendly staff 😁
Name: M****** M****
Date: 2020-10-16 03:14:10
Rating: 5
Comment: I was impressed with this Auto Body Shop from the moment I walked in and amazed by the the time I picked up my vehicle. Best Auto Body Shop in the Antelope Valley!!! Entire staff was friendly, professional, and went above and beyond to make the process as easy as possible. I received updates on my vehicle and they worked in lightening speed.
Name: M***** G*******
Date: 2020-10-02 02:12:08
Rating: 5
Comment: Extremely professional and amazing customer service. Will definitely come back.
Name: y****** m*****
Date: 2020-09-26 16:31:49
Rating: 5
Comment: Very happy with the service I receive and a BIG thanks to Jose Jimenez he saw my repair from beginning to end my recommendation will go out to anyone I know that needs repair on their 🚘
Name: K***** J*****
Date: 2020-09-26 15:55:17
Rating: 5
Comment: I will 11/10 recommend Fix It Auto. They are extremely professional and kind. I would like to personally thank Jose and Angelica for giving me excellent service/updates on my car. They made the process go by fast and smooth for me and I am so grateful for them. I would also like to thank every last individual at the shop who played a role in fixing my car. I will most definitely come here again to get other services done to my car.
Name: P*** D**
Date: 2020-09-25 23:43:24
Rating: 5
Comment: Fix Auto in PALMDALE is my new Auto Body Repair shop. Jose and his crew was able to fix my 2014 Dodge to TIP TOP SHAPE! I was very impressed how Jose and them were able to get EXACT Paint color. They did my Front n Rear Bumper along with both my fenders. He gave me an ETA of when my vehicle will be ready and he blew it out the waters in 5 Buisness Days. CRAZY FAST. Jose was very professional in what he was telling me which made me more comfortable to ask questions. Angelica at The Front Desk was REALLY helpful and knowledge on assisting me. She told me all have I to do is leave the rental keys on the desk and she will take care of the rest! Thank You So Much Fix Auto PALMDALE and I will be back in couple days to get me my new headlights because they gave me an really gold price on them. (ANOTHER PLUS. THEYRE AFFORDABLE)
Name: G** H********
Date: 2020-09-24 17:12:33
Rating: 5
Comment: Excellent customer service experience they don’t lie to you, they delivered car sooner cleaned and can’t ask for anything else, I highly recommend this place for body work
Name: V******* I****
Date: 2020-09-23 01:27:13
Rating: 5
Comment: Very professional and fast service. They made my car look like nothing ever happened to it
Name: W*** W****
Date: 2020-09-22 18:25:04
Rating: 5
Comment: My car had sustained hail damage and this was company my insurance provider referred me to and I am glad they did there body work, customer service and ability to get the job done in a timely fashion exceeded my expectations I will recommend them to my friends and family
Name: C**** S*****
Date: 2020-09-18 00:07:58
Rating: 5
Comment: They did a great job. Had to replace air damon front of my truck because I hit something on the freeway. They ordered the part and replaced it in one day. Great work and great people to work with on getting things done. Not the first time I have used them and will not be the last time. I highly recommend them for any auto repairs. Honest and upfront to let you know what needs to be done.
Name: R**** A******
Date: 2020-09-03 18:07:22
Rating: 5
Comment: Very professional and easy to communicate with. Answered all my questions in a timely matter
Name: A****** S******
Date: 2020-07-24 20:19:34
Rating: 5
Comment: They are the most Riliable company I have gone to. Their Customer Service is outstanding. I would recommend them to anyone who needs their car repaired. I give them 5 stars.
Name: c*** j*****
Date: 2020-06-08 23:39:07
Rating: 5
Comment: Jose was awesome! He took care of my car on a timely professional manner just like he promised! I recommend the shop to everybody!
Name: M**** D***
Date: 2020-04-09 16:30:33
Rating: 5
Comment: Professional and courteous service. Best place in the valley to get your vehicle repaired.
Name: J*** J*****
Date: 2020-03-21 04:35:57
Rating: 5
Comment: This was by far the best experience Ive ever had when dealing with auto repair. Fix Auto went out of their way to make sure my car was returned to original condition--even after the insurance tried to use recycled / aftermarket parts, they priced-matched OEM parts and left my car looking brand new. Their connection to Enterprise made getting and dropping off the rental car a breeze. I couldnt be happier. Thank you!
Name: B*** R****
Date: 2020-02-21 01:38:40
Rating: 5
Comment: Absolutely amazing service! Great staff, great communication, great business!I got a windshield replacement and a paint job, and it was done quickly and looks awesome!
Name: N******* E****
Date: 2020-02-01 04:11:48
Rating: 5
Comment: Mike and his whole crew were absolutely amazing. From the office staff over the phone and in person they were great. Far exceeded my expectations. They walked me through the whole process and were there to answer any questions I had. Very customer service friendly. Great location. They gave me updates on my truck and it was done on time as promised. Truck looks brand new. Will definitely recommend them to any family and friends in the need of auto bodywork. I personally will be using them again in the future. Thanks for handling everything with such professionalism.
Name: L*******
Date: 2020-01-29 23:50:07
Rating: 5
Comment: Outstanding service ad attention to details.
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Name: L****** M********
Date: 2024-06-29 19:30:21
Rating: 5
Comment: All around excellent (workmanship, staff, the location and the reception area is very impressive its like a hotel lobby). Kudos to Ms Grace for excellent and can do attitude. My car is like new again. Thank you Fix Auto and staff.