Fix Auto Santa Rosa

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Name: K****** A*******
Date: 2024-05-11 19:00:22
Rating: 5
Comment: Jen was so awesome at helping me through the process of getting a dent in my rear bumper fixed! Always a bit nervous going into mechanics only because I always assume something will come up but this was exceptional work! She was very detailed about everything they were going to do and the whole process was VERY fast! Definitely know who I’ll be going to for future fixes!

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Name: E******** C*****
Date: 2024-05-10 19:22:02
Rating: 5
Comment: Jen was very helpful and she kept me in the loop. Thanks for a wonderful job.

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Name: O****** W********
Date: 2024-05-10 18:42:02
Rating: 5
Comment: Excellent service. Above and beyond what is required of an auto shop. Jennifer kept me informed throughout the entire process start to finish and the work was done perfectly. Will be using them for all my cars in the future!

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Name: M***** B***
Date: 2024-05-04 21:25:39
Rating: 5
Comment: Carl was great. He walked me through the procedure and carefully explained the details from start to finish, and with the insurance company and the car rental (I didn’t have rental in my policy). Kept me apprised of the progress. Finished earlier than expected.

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Name: R***** N*********
Date: 2024-05-04 20:01:05
Rating: 5
Comment: Excellent service and communication with Fix Auto Santa Rosa from the day of getting an estimate to picking up the car when repair was completed. Jennifer and all were a pleasure to work with. Highly recommend!

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Name: L***** P* M******
Date: 2024-04-23 18:34:20
Rating: 5
Comment: GREAT! 10/10! I dont usually leave reviews, but I just had to for Fix Auto. Very straight forward process and easy communication from start to finish. They repaired our Honda as if it were brand new off the lot 😁👍.

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Name: J** H*****
Date: 2024-04-18 23:41:16
Rating: 5
Comment: Jennifer was personable and efficiently executed the repair of my son’s sports car. She worked with the other party to get payments in advance of the work and when there was additional repairs needed she called the other party to collect payment. The job was done quickly - in 4 days. We are very pleased. Thank you Jennifer!

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Name: J******* N*****
Date: 2024-04-17 20:30:59
Rating: 5
Comment: My Volvo looks great!

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Name: H* M***
Date: 2024-04-16 18:27:43
Rating: 5
Comment: Excellent service from customer care to expert craftsmanship! Jennifer (and Carl ) made a lousy situation into a painless, positive, and professional experience.

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Name: M***** C**
Date: 2024-04-11 18:42:45
Rating: 5
Comment: Everyone here was so helpful (esp. Jennifer) and thoughtful. I won’t be going anywhere else! The body work was perfect. I couldn’t be happier.

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Name: R******* T*******
Date: 2024-04-11 18:32:44
Rating: 5
Comment: This was my first experience getting repairs done after a car accident and it could not have gone smoother. Jennifer was very communicative, helpful, and knowledgable and my car came out even better than before the repairs! I will absolutely continue to rely on Fix Auto in Santa Rosa for any future repairs!

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Name: C****** C*****
Date: 2024-04-06 18:50:46
Rating: 5
Comment: Fix Auto was quick, efficient and professional. I worked with Jen throughout the entire process. Jen was very accommodating. She deserves an award for dealing with Tesla insurance.

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Name: V**** R*********
Date: 2024-04-02 19:19:09
Rating: 5
Comment: From walking in the door to driving away I received the best service ever. Jennifer kept me informed during the entire process and was so accommodating to all my needs. And the work is perfect!. They even cleaned the inside of the car.

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Name: K*** K*******
Date: 2024-03-27 23:26:58
Rating: 5
Comment: Jen was great. Very helpful on reviewing options to fix my car

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Name: J** F*******
Date: 2024-03-23 19:54:29
Rating: 5
Comment: Excellent service, fair price, repair was first class, highly recommended

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Name: L**** C*********
Date: 2024-03-08 04:43:29
Rating: 5
Comment: Great shop. Great people. Great results.

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Name: C******** R******
Date: 2024-03-04 15:27:48
Rating: 5
Comment: I took my Honda in to be repaired by Fix Auto Santa Rosa and was very pleased with the outcome. The staff, Asia and Jennifer were very friendly and the owner/Managers were also very nice. If repairs are needed, I would trust this business again.

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Name: H********* A******
Date: 2024-03-02 19:26:37
Rating: 5
Comment: Customer service was excellent. Had timely update on the work being carried on my vehicle. Jen was excellent in communication and explained all the work being conducted on my vehicle.

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Name: A**** W****
Date: 2024-02-25 19:48:04
Rating: 5
Comment: Excellent service, highly recommended!

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Name: T** W****
Date: 2024-02-22 22:04:25
Rating: 5
Comment: Jen was very helpful, kept me updated through the whole process and got the work done quickly.

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Name: H J
Date: 2024-01-27 19:05:01
Rating: 5
Comment: My car was fixed in two days. I was not expecting that. Pleasant experience working with Jennifer, getting my auto in and out of repairs. My bumper looks stellar.

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Name: J***** L*******
Date: 2024-01-22 19:12:17
Rating: 5
Comment: Carl was amazing the communication was off the charts and the detail they put into fixing my cars body damage was also great. Me and my family will continue to use this business. Thanks again guys!!

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Name: d***** M*******
Date: 2024-01-20 19:44:16
Rating: 5
Comment: Fix Auto went above and beyond to make sure my car looked great!

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Name: p**** b***
Date: 2024-01-16 21:05:49
Rating: 5
Comment: Great woek

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Name: D**** R******
Date: 2024-01-11 20:30:14
Rating: 4
Comment: I am using this service all the time when I need to do any body work on my Honda Element .

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Name: l******* B***
Date: 2023-12-30 18:19:23
Rating: 5
Comment: They made the repair experience for my model 3 Tesla as smooth as possible. Jen handled all the communication between Tesla insurance and moved the process in such an efficient way, especially because Tesla is notorious for taking their time. The repair was great as well. Happy with the service.

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Name: M** C********
Date: 2023-12-29 02:06:18
Rating: 5
Comment: Fix auto Santa Rosa has the absolute best customer service! Carl and the staff communicated with me weekly and answered all my questions, so easy to work with, they really care about their customers. The shop has warm and welcoming vibes with beautiful classic cars parked on display to look at while you wait. Thank you Fix auto Santa Rosa!

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Name: D***** S******* I*
Date: 2023-12-27 20:36:01
Rating: 5
Comment: Super quick and helpful!

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Name: M*** F*****
Date: 2023-12-27 19:14:38
Rating: 5
Comment: Amazing customer service! I can’t thank Jen enough for her professionalism and kindness through the whole process. She kept in contact while waiting for parts to arrive. My car looks great as well.

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Name: M***** w**
Date: 2023-12-23 20:11:23
Rating: 5
Comment: The staffs are friendly, the work was done accurately, timely.

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Name: o********
Date: 2023-12-14 22:56:22
Rating: 5
Comment: I brought my 2016 Honda Civic to Dibbles at the recommendation of the Honda dealership for repair fora rear end collision to the bumper. Its comforting to know that this place is Honda certified.I mostly dealt with Jennifer Nguyen. She was wonderful throughout the whole process. Theres a gentleman who also works at Dibbles whom I interacted with. When I needed something important from my car after I dropped it off he was very kind and helpful to allow me to get what I needed.When it came time to pick up my car I was very impressed with the work. Looks like a brand new car! I appreciate all the assistance and excellent customer service!Choosing a repair shop can be a little daunting because no one wants poor quality work. I went with my first instinct after talking to the Honda dealership and Im happy I made the right decision with Dibbles auto body.

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Name: C***** B****** N*****
Date: 2023-12-06 19:45:49
Rating: 5
Comment: They made this whole process as easy as possible and the work was outstanding. Kept me informed before, during and after delivering outstanding customer service.

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Name: J****** J***
Date: 2023-11-30 19:35:20
Rating: 5
Comment: The staff at Fix Auto are calm, clear and kind. My new bumper looks perfect! They cleaned my filthy car too! They called to update me about the progress, and stayed within the original estimate. Highly recommend! If I ever need auto body work done again, i’ll call them first!

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Name: J*** B*********
Date: 2023-11-25 19:45:46
Rating: 5
Comment: Excellent customer services, knowledgeable and very friendly

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Name: M****** W****
Date: 2023-11-23 21:07:37
Rating: 1
Comment: I will never recommend this shop. Every person I spoke to was rude and condescending, and I never received one call with an update. I had to call repeatedly in order to get any information, and from one day to the next they told me damages were only $1200, then that my vehicle was a total loss. If you have a choice, go somewhere else.

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Name: I*** P*********
Date: 2023-11-21 19:33:59
Rating: 5
Comment: I was very impressed with the shops communication. Carl kept me in the loop throughout the process. My car turned out great. There was a longer delay then anticipated to get my cars body work completed however, they covered for the rental car for that extra week. Overall I am happy with everything.

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Name: P*** G*********
Date: 2023-11-13 17:59:12
Rating: 5
Comment: The service coordinator was friendly and professional. The repairs were done quickly (once the parts arrived). The work was done well and the car returned nice and clean.

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Name: L******* P***
Date: 2023-10-31 01:57:03
Rating: 5
Comment: Carl was great at helping me get my repairs done & communicated with me every step of the way. He is an asset to your business. I was very pleased with the repairs to my vehicle & would recommend Fix Auto to others.

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Name: J****** R*****
Date: 2023-10-29 21:50:49
Rating: 5
Comment: They did an excellent job. I originally picked them cause they were the first shop that I found that was Honda certified. They had great communication and were very kind and patient with all my questions. I hope I never have to use them again but if needed I would go back and would recommend them to friends and family. Thank you 😊

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Name: A**** R
Date: 2023-10-10 18:52:34
Rating: 5
Comment: It was a great experience from beginning to end. Having your car repaired is never fun. The staff was great! Jen made a point of making sure everything was taken care of and the communication was excellent. The repair work was great as well and they returned my car nice and clean inside and out. Thank you so much and I highly recommend Fix Auto USA to anyone needing auto body work.

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Name: N*** P*******
Date: 2023-10-06 18:28:57
Rating: 5
Comment: Great job. Nice People. I would recommend their service.

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Name: M**** N***
Date: 2023-10-03 19:33:03
Rating: 5
Comment: Prompt service, far exceeded my expectations. The most amazing customer service and I was well informed of every stage of the process, including projected time frames of completion. Super grateful and super happy. Thank you Jennifer and the rest of the Fix Auto staff for making this the most painless process!

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Name: K**** M*************
Date: 2023-09-30 22:57:48
Rating: 5
Comment: Great repair. Communicated very well through process and helped to expedite and manage the needed car rental.

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Name: h******* j***
Date: 2023-09-30 19:27:40
Rating: 5
Comment: Everything was good!

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Name: L****** B*********
Date: 2023-09-30 19:23:46
Rating: 5
Comment: Jen communicated very well with me. I was kept updated on the progress of repairs. The work done was excellent. Looks like new.

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Name: R*** R********
Date: 2023-09-29 22:04:16
Rating: 5
Comment: I will 100% be coming back here if I need another repair on my car. They were very informative and returned my car in pristine condition and in a timely manner. They also called my insurance company, which wasn’t very responsive to me, and waited on hold for over 2hrs and coordinated everything that I needed to be able to bring my car to the shop. The customer service is amazing here. I 100% recommend.

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Name: C****** B******
Date: 2023-09-23 23:14:52
Rating: 5
Comment: The shop did all they could do to help me out. The Staff was great. Friendly and helpful.

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Name: A* H*****
Date: 2023-09-19 18:04:50
Rating: 5
Comment: They did a fantastic job. Great quality work and people. Highly recommend using them.

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Name: S****** V********
Date: 2023-09-01 21:41:28
Rating: 5
Comment: Jen was instrumental in my repair process, though it took long she was always in contact of updates and changes. Her honesty was greatly appreciated.

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Name: J****
Date: 2023-08-25 00:03:15
Rating: 5
Comment: Communication was good.

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Name: H******* O***
Date: 2023-08-11 20:46:47
Rating: 5
Comment: Very friendly, informative, and helpful!!!Excellent customer service!!! Highly appreciated and recommend 👌!!!!!

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Name: T*** F*******
Date: 2023-08-11 19:08:50
Rating: 5
Comment: Fix Auto did an amazing job on my Subaru Crosstrek! The pearl white color is notoriously hard to get right (I’ve had problems at other shops) and they were able to match the color on the new bumper perfectly. The customer service and communication from Jennifer was top notch the entire time. She constantly kept me up to date on the status of my car and quickly handled everything with my insurance. Would only ever take my cars here in the future!

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Name: d**** c********
Date: 2023-07-22 18:28:37
Rating: 5
Comment: They did a fantastic job. Had to replace the whole drivers door due to a person running into it. The paint matched perfectly.

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Name: T** D***
Date: 2023-07-21 18:27:13
Rating: 5
Comment: Great work highly recommended!

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Name: J****** S******
Date: 2023-06-24 18:22:06
Rating: 5
Comment: We cannot even tell there was damage. Looks as good as when it came from the dealer. Highly recommend.

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Name: L***** W****
Date: 2023-06-23 21:03:37
Rating: 5
Comment: A big shout out to Jennifer who was professional in every way: communicating promptly about everything from the time we called for an appointment for an estimate to the time we drove our newly and beautifully repaired car. She successfully advocated to get our car back to us ASAP, and repeatedly looked over our car before releasing it to us. Top notch! Laurie &Tom White

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Name: T**** D*******
Date: 2023-06-21 18:52:53
Rating: 5
Comment: Great service! Very personable and respectful, providing updates every step of the way. I can’t thank Carl and the team enough

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Name: M**** M*******
Date: 2023-06-01 22:47:19
Rating: 5
Comment: Seamless with insurance company, rental car agency all coordinated by Jen. She keep me updated and her coordination skills are outstanding. Work looks fantastic.

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Name: D******* H*********
Date: 2023-05-30 23:56:08
Rating: 5
Comment: Phenomenal customer service, phenomenal work. Awesome company. THANKS

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Name: K*** B***** G******
Date: 2023-05-27 20:36:14
Rating: 5
Comment: Fix Auto did a spectacular job with a front bumper replacement for our new Tesla Y. Had someone back up into us and the staff and Fix Auto were friendly, courteous, and especially communicative in giving us updates every step of the way. We are very happy with the service and our car looks like we just drove it off the lot. Thank you!

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Name: A* Q****
Date: 2023-05-19 18:25:26
Rating: 5
Comment: Great staff and quick turnaround. Jen was easy to work with and communicated regularly on the status of my pickup.

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Name: J**** A******
Date: 2023-05-05 22:25:02
Rating: 5
Comment: I don’t think I could’ve picked a better place to do the repairs on my car. It’s safe to say I’m excited to drive it again.

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Name: S***** D
Date: 2023-04-28 18:29:34
Rating: 5
Comment: Jen was extremely professional and so pleasant. A true assets to the Fix team. The job was done quickly and correctly. Would definitely do business with them again.

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Name: C***** O****
Date: 2023-04-26 22:51:27
Rating: 5
Comment: Amazing customer service. Very polite and professional. Highly recommend.Thanks again!

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Name: A*** C*****
Date: 2023-04-21 18:45:41
Rating: 5
Comment: Great place! Fixed up my car after I got hit while parked, Jennifer at the front is very helpful. They even detailed my car for me before I picked it up, and the new bumper is perfectly blended.

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Name: M**** D***
Date: 2023-04-19 11:37:36
Rating: 5
Comment: It was the best they did a great job

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Name: J*** R*******
Date: 2023-04-07 18:25:52
Rating: 5
Comment: Excellent work, I’m very satisfied, kept me up to date on progress…. I just wish I knew about them years ago cause I had horrible experience with G&C auto body & Toyota collision

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Name: M****** K******
Date: 2023-03-31 22:03:28
Rating: 5
Comment: Seamless repair process even with difficulty getting Tesla parts. Also easy process interacting with our insurance company and getting prompt payment. I would recommend them to friends and family

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Name: Y****** E****
Date: 2023-03-28 18:22:43
Rating: 5
Comment: Excellent service and friendliness of the staff, very efficient and dont make you wait for an estimate 😉

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Name: R****
Date: 2023-03-24 18:23:53
Rating: 5
Comment: Service was great and the people friendly and welcoming.

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Name: J****** L******
Date: 2023-03-23 18:46:13
Rating: 5
Comment: Best place in the Bay Area to have your car worked on!

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Name: P**** C*******
Date: 2023-03-03 21:15:08
Rating: 5
Comment: Great customer service. Friendly

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Name: S** L*****
Date: 2023-03-02 19:42:40
Rating: 5
Comment: I have a totaled Tesla that they fixed and are still working on. It now drives and is looking much better. It has been a long road getting the car working again but they kept with it and it is really close to being done.

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Name: J***** M*******
Date: 2023-01-19 00:52:49
Rating: 5
Comment: Amazing work from these guys for real, car came out hella good after being hit, and did all the work to make the car looking brand new, really appreciate it.

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Name: D**** H*****
Date: 2023-01-03 21:09:35
Rating: 5
Comment: They did the repair on my front fender and bumper from an accident. The guy that helped me, I think his name was Jamal was awesome! He was so informative and knowledgeable about the work to be done and the timeline. He updated me at every move. He helped me with getting a rental and dealing with the deductible that my insurance was supposed to pay. He was really great. Thank you for making this a smooth process.

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Name: S**** L****
Date: 2022-12-29 22:40:32
Rating: 5
Comment: Excellent service and communication and body work

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Name: L******* M*******
Date: 2022-12-27 16:51:46
Rating: 5
Comment: They provided prompt,especially for Tesla suspension repair and did a first class job. Ben explained the repairs to me in detail. He also kept me informed on the progress they had made All in all a truly outstanding auto repair company. I am already using them again. They are fantastic.

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Name: N*** P***
Date: 2022-12-23 00:57:54
Rating: 4
Comment: Very friendly, easy to work with, and personable. They always picked up the phone, and were patient and persistent with insurance.

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Name: J*** d* l* C***
Date: 2022-12-20 21:05:29
Rating: 5
Comment: I went in with a general sense of skepticism well developed after a lifetime of shady experiences with auto related services of every type. I left with a renewed hope for humanity in general. That should be a given, but in an age where exceptional customer service and honesty are increasingly rare, these guys stood out like a shining beacon in the dim fog. Bravo!

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Name: L** B
Date: 2022-12-17 00:01:33
Rating: 5
Comment: Replaced front bumper, finished the job quickly, returned my car clean and happy. Job well done.

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Name: M*** F*****
Date: 2022-12-07 18:34:03
Rating: 5
Comment: Excellent service would recommend

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Name: K******* P*****
Date: 2022-11-24 17:40:17
Rating: 5
Comment: Great people. Super nice and helpful. I brought my car in and left in a rental car. So easy. One small thing came up after I picked up my car so the team drove to my workplace, took my car back to the shop, fixed it and returned my car back to me within a couple of hours. Unbelievable! I highly recommend this shop!!!

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Name: T****** N* T*****
Date: 2022-11-19 17:14:58
Rating: 5
Comment: Thank you to Jamal who was very courteous. Well spoken and helpful. When he said he would do something he followed through I appreciate his dependability. Nice job with the repair, paint job, and thank you for washing and vacuuming out my vehicle before I picked it up. You went above and beyond my expectations. Thank you!

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Name: C**** S******
Date: 2022-10-27 23:35:38
Rating: 5
Comment: Love these guys! They do great work and are honest!!! We recommend them highly!

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Name: N***** C********
Date: 2022-10-22 19:55:55
Rating: 5
Comment: After having dealt with G&C and Blakes Auto body and their horrible customer service. I found FIX!!!! 10s across the board!!! Every person I spoke with was professional, kept me informed of the progress and were very accommodating. I went to have one difficult, more than just a dent fixed, that was by the way done to PERFECTION!, I noticed that a dent at the rear of my car had been fixed as well! They talked to my insurance company took car of everything! What a wonderful surprise!!! FYI..I never even mentioned that dent to them. They showed Attention to detail and perfectionism! My plan was to get my car wash and waxed when I got it backed and to add a finishing touch to their service that had already been done!!!Thankyou so much FIX!

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Name: D***** R***
Date: 2022-10-22 17:19:51
Rating: 5
Comment: I love FIX AUTO. My husband was hit in the parking lot and left major damage to the passenger side damaging both doors running board rim and the bed of the truck. FIX AUTO I was very professional everything was done on time like they said. And we could not be more happy. Mike is an absolute dream to work with. Our truck looks better now than it did before the accident.

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Name: B**** B******
Date: 2022-10-19 15:41:03
Rating: 5
Comment: Fixed my car like new with a hassle free experience

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Name: J P****** M*******
Date: 2022-10-15 14:30:55
Rating: 5
Comment: Very efficient and honest

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Name: K***** M******
Date: 2022-09-27 16:37:50
Rating: 5
Comment: My car got hit while it was parked outside my house. The insurance company sent me here. Jamal went above and beyond to help me and had answers to all my questions. Even questions that I had about my other cars. This was my first experience with an accident and I’m so glad Jamal helped me out. 10/10 recommend this place.

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Name: J*** T*****
Date: 2022-09-02 17:42:00
Rating: 5
Comment: A 10/10 experience.

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Name: G**** D*********
Date: 2022-09-01 22:08:20
Rating: 5
Comment: Fix Auto Santa Rosa provided the best customer service I’ve ever experienced. I brought my car in to have the damaged front end repaired and not only did they repair my car a day earlier than planned but they called me with a status update and went out of their way to reduce the cost. The car looks and drives fantastic and I’d like to call out Mike Mcelvy for excellent service that went above and beyond the call of duty! I am really appreciative of Fix Auto Santa Rosa and definitely recommend their services!

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Name: D** T******
Date: 2022-09-01 16:37:20
Rating: 5
Comment: Great service done quickly

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Name: m*** d*****
Date: 2022-08-08 17:41:42
Rating: 5
Comment: This was my second experience with FIX Auto and they were both excellent. They did exactly what they said they would do and on time. Hope I dont need to go back, but I will if I need body work again.

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Name: J******* S*******
Date: 2022-08-05 23:35:56
Rating: 5
Comment: Carl and his team did a wonderful job on my car. It required body and paint work. They couldn’t have been more professional, kind, or friendly. Carl kept me in the loop about the progress of their work which was important to me. The job they did was perfect.

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Name: T** M***** M***** C*********
Date: 2022-06-30 03:27:01
Rating: 5
Comment: Carl was great and kept me well informed throughout the whole process! The whole team was friendly and attentive, definitely would recommend this place as most auto body repair shops do not give the same quality care and treatment.

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Name: J** K***
Date: 2022-05-10 20:21:46
Rating: 1
Comment: Worst service. Incomplete estimate causing almost 3 months in shop. Car ended up being totaled. My insurance company suggested this repair shop. Told insurance company to get some other company like G n C auto body. They don’t keep you updated.

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Name: B**** N**
Date: 2022-04-28 18:00:04
Rating: 5
Comment: Great service.. fast...

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Name: R*** A**
Date: 2022-04-22 01:46:42
Rating: 5
Comment: I am extremely impressed with the service that fix auto delivered right from the get-go. Assessed the damage to my car, did an estimate for insurance, got approval and set up an appointment form me to drop the car. Every step was was done professionally. The staff Ben and Sarah working at Fix Auto are extremely courteous and Ben in particular is awesome to work with. He is a pro. No hassle, no nonsense and just got the job done. In addition the car returned to me after the repair looked like a show prepped car, very meticulously cleaned up and felt like it was detailed inside and outside prior to pick up. Very impressed with this place and would never hesitate to drop my car with them in future if needed. Very delighted with this place

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Name: O**** S****** N********
Date: 2022-04-01 05:11:51
Rating: 5
Comment: I went there to get my car fixed after a collision 💥 and they did better than expected. My car is brand new. I love it.. Ben Martinez is the one I talked to the entire time my car was there he was just awesome 👏🏻 🥰 I strongly recommend this place

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Name: A***** B***
Date: 2022-03-02 06:10:55
Rating: 4
Comment: Super easy to work with. Gave me an estimate the same day I called and then visited, got me scheduled, always knew it was me when I called, and got my car all fixed up. They didnt call me back as promised a couple times, so dinged them one star on that. They were mostly courtesy calls though, so not a big deal.

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Name: I*****
Date: 2022-02-21 19:42:43
Rating: 5
Comment: When my Honda CR-V got rear-ended by a drunk driver, Dibbles Fix Auto was the place to go! They kept me informed on the process, made sure the insurance company was going to pay for all needed repairs, and even worked with the rental car company to make sure I wasn’t left stranded. Great job!

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Name: K**** K*******
Date: 2022-02-03 02:43:10
Rating: 5
Comment: Excellent customer service, and the workmanship was top notch! My truck looks like nothing ever happened to it.

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Name: E**** C****
Date: 2022-01-28 17:13:52
Rating: 5
Comment: Ben and everyone at Fix Auto was very professional and helpful through the whole body work process. Had to get a rear bumper replaced after a minor collision. He gave me updates on the work and gave it back to me cleaned and looking like a brand new car.

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Name: A****** E******
Date: 2021-12-23 02:19:46
Rating: 5
Comment: The shop was very responsive and informative. I felt Very comfortable working with them and appreciated their professionalism.

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Name: D**** C*******
Date: 2021-12-15 17:44:28
Rating: 5
Comment: Always professional. They always keep me informed as to where my car is in the process. They deal with insurance and rental agency so it is minimal fuss for me. My car looks better than new!

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Name: S**** A*****
Date: 2021-12-11 17:29:08
Rating: 5
Comment: I was in an accident which is never fun and was recommended to Fix Auto through my insurance. From the start everything was very smooth. Ben helped me through the whole process and he was amazing. The work preformed we great, my car looked brand new!!!

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Name: J*** P*****
Date: 2021-12-01 21:13:01
Rating: 5
Comment: The people who worked in my car did a superb job. The fixes they did to my car surpassed all my expectations. They also did the job within the time frame they set for it. Last but not least, the people I dealt with: Sarah and Ben, were friendly and very attentive and professional. I will not hesitate in recommending Fix Auto Santa Rosa to anybody in need of body and trim work in his/her car.

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Name: E**** C*********
Date: 2021-10-15 02:41:01
Rating: 5
Comment: Ben and Sarah were great! She was listening to a life challenge I was dealing with and was personable, helpful, kept me informed and best of all they meant what they said. Ben helped pair my phone after we attempted but failed. We appreciated him taking his time to help. My vehicle was in service with another company I used 3 different times and left the job unfinished and always 2 to 3 hours late after they told me my vehicle was completed. No frustrations with Dibbs!! Easy peasy all the way, thank you!!

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Name: R***** K*********
Date: 2021-09-18 18:15:28
Rating: 5
Comment: Excellent, professional work. Completed on time.

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Name: J*** B************
Date: 2021-09-16 16:54:31
Rating: 5
Comment: They did a great job fixing damage in the back of my car from getting rear-ended. They also totally cleaned the car inside and out which I did not expect!!

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Name: M**** J T*****
Date: 2021-07-26 18:42:03
Rating: 5
Comment: They provide an excellent customer service and took my needs into consideration. They work around my schedule to make things happen.Thank you for taking care of my car!

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Name: B** H*****
Date: 2021-07-22 19:22:17
Rating: 5
Comment: They did the work faster than quoted. Everything went smoothly. Highly recommend them.

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Name: m***** s*****
Date: 2021-07-14 03:18:53
Rating: 5
Comment: Matched the paint perfect!

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Name: b*** s*****
Date: 2021-07-12 22:39:30
Rating: 5
Comment: Very professional, quality work, on time, friendly, and easy to work with.

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Name: J*** W********
Date: 2021-07-11 00:25:53
Rating: 5
Comment: Took a while to get my Tesla back on the road, but Mike and Ben were responsive throughout and did very good work. I definitely recommend them.

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Name: R**** J*****
Date: 2021-07-02 22:26:10
Rating: 5
Comment: Awsome friendly staff, quick fix and o time ❤️

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Name: C******** V****
Date: 2021-06-29 21:52:12
Rating: 5
Comment: Friendly and informative. I would use them again. My car looks great.

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Name: L***** F*****
Date: 2021-06-18 21:20:10
Rating: 5
Comment: This company is awesome. I’ve used them twice for minor body repair on my Toyota. They are fast, thorough and priced reasonably. Both times my car was done before they said it would be. They clean your car, inside and out before you pick it up which is unexpected but greatly appreciated. They are friendly and courteous. Highly recommend!

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Name: T** F****
Date: 2021-06-18 20:46:37
Rating: 5
Comment: Fantastic service and a fantastic experience. Were able to see me quickly for initial estimate on my Tesla. Appreciated how they saw around corners and ordered parts (which take a few weeks) before booking my appointment. When I brought my car in they set expectations it would take 1.5 weeks and then got it done in 4 days to my surprise and delight. Quality was fantastic looks brand new. Entire staff was professional, knowledgeable and personal to boot.

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Name: D**** R******
Date: 2021-06-10 22:23:08
Rating: 5
Comment: Very professional team of individuals and they are straight to the point. Will come back again!

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Name: W**** V****
Date: 2021-05-26 16:42:07
Rating: 5
Comment: Prompt and efficient service. Very customer focused.

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Name: A*** L***
Date: 2021-05-18 04:45:22
Rating: 5
Comment: Best place to have work done. Ben was the ultimate professional, making sure I was updated at every step. Hopefully, I wont have to go back, as my reason for using their services was because I hit a deer.

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Name: H***** D*
Date: 2021-05-15 18:35:27
Rating: 5
Comment: Had a claim for damage to my truck and replacement of a stereo unit. Ben and Sarah were right on the time getting everything handled keeping me informed of what was being done and what parts were needed and coordinating with Kustom Kar audio on the stereo installation. Quick professional and helpful.

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Name: D***** H*****
Date: 2021-05-14 23:30:56
Rating: 5
Comment: Awesome had my car back to new condition in record time

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Name: N*** G
Date: 2021-05-12 18:50:44
Rating: 5
Comment: Best service ever! Fast, kind, excellent quality. I will always go to the nice guys&am so grateful theyre affordable! Thanks yall!:)

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Name: S******** B******
Date: 2021-04-30 23:44:25
Rating: 5
Comment: I am very pleased with the service provided to me at Fix . They recognized the inconvenience and difficulties that went along with having to deal with a rental car and the stress just dealing with the situation. Not only did they provide quality service to my truck but they were emotionally caring as well . Thank you 🙏

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Name: N**** C****
Date: 2021-04-16 00:50:21
Rating: 5
Comment: Our brand new car was hit in the Best Buy parking lot. After we dealt with his insurance company, we contacted Dibbles (Fix Auto). The owner, Mike, was professional and friendly. Mike dealt with the insurance company, got us a rental car, and fixed our car in a timely manner, calling us to give us daily reports on our car.Essentially, Mike turned what could have been a stressful situation into a stress-free situation.Thank you, Mike!!

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Name: J**** & E**** F******
Date: 2021-03-31 00:43:21
Rating: 5
Comment: The staff was friendly and professional from start to finish. I received updates at every step, and they finished the work quickly. They did beautiful work and even washed and vacuumed my car! I would recommend them to anyone.

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Name: D*** L********
Date: 2021-03-26 23:53:07
Rating: 5
Comment: Our Ford Focus was parked on the street and was reversed into by a young kid who actually stopped to give us his details (very nice kid). My insurance company told us of several shops that could do the repair and we chose Dibbles (Fix Auto Santa Rosa). I can say that I am completely satisfied with everything they did. I was kept informed of where they were in the process and exactly what was happening and ultimately I got my car back looking and feeling better than before the bump. The car is spotless inside and out and the crew were polite, professional and friendly. I would absolutely recommend these guys anytime. Awesome work!

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Name: M****** L*****
Date: 2021-03-25 17:22:15
Rating: 5
Comment: Great customer service. They were super friendly and very sweet and helpful! My car was fixed earlier than I expected!

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Name: J*** �****** f***** S****
Date: 2021-03-06 04:59:29
Rating: 5
Comment: Bodywork & painting restored my auto back to baseline, all done fast, & sharp.Will promote expert work!

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Name: J**** J****
Date: 2021-03-04 00:06:36
Rating: 5
Comment: Have been coming here for years. Mike and his team did an excellent job on fixing my truck. Once they completed the bodywork and paint, they cleaned it inside and out. Everything was simple, fast and perfect. Thanks guys.

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Name: C***** F*********
Date: 2021-02-20 01:11:38
Rating: 5
Comment: Staff very Organized and professional. The repair work was quality work. The estimated time for repair was earlier than expected.

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Name: B** & L*** H*********
Date: 2021-02-19 22:58:48
Rating: 5
Comment: Top notch professionals and great work.Th staff was fantastic, particularly Sarah Scott.She is so professional and tuned into customer needs.Bob Hardcastle

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Name: A***** M******
Date: 2021-02-06 00:21:53
Rating: 5
Comment: Great customer service. Great final product. Will return in the future.

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Name: A***** G****
Date: 2021-02-01 19:03:24
Rating: 5
Comment: I am so happy with my repair, my 4runner looks brand new! I had damage to the front bumper, quarter panel and light, but not anymore! Mike, Sierra and Ben were incredible to work with, thank you so much you guys!!!

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Name: J****** G*******
Date: 2020-12-17 19:35:31
Rating: 5
Comment: Not sure what this question means but if you are asking about Dibbles, it’s very nice, the employees are helpful and friendly, the grounds are beautiful, masks are worn, hand washing stations, social distancing: all good. The work on my car is beautiful. It looks newer than when I bought it.

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Name: M****** H*****
Date: 2020-12-16 08:14:12
Rating: 5
Comment: Amazing Auto Body Shop. Quick and Quality Work

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Name: M****** G*****
Date: 2020-12-15 21:28:50
Rating: 5
Comment: They are highly professional very informative keeps you posted on the work that they are doing. They are extremely friendly and I would recommend them to anybody who needs any kind of work to their automobile.

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Name: K**** A*****
Date: 2020-12-10 23:16:47
Rating: 5
Comment: Excellent work and customer support. Way better than at other repair shops I have used in Santa Rosa.

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Name: W***** H*****
Date: 2020-11-11 23:12:23
Rating: 4
Comment: Not far from my residence. Finally some convenience. Very knowledgeable people there. I would recommend dibbles to friends or family.

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Name: G****** R******
Date: 2020-10-02 21:50:02
Rating: 5
Comment: Amazing customer service, i think is one of the best experiences on the way they treat you, they told me the day my car was gonna be ready and they did it on time thank you very much i highly recommend fix auto!!

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Name: C******** N**** A******
Date: 2020-09-23 23:49:13
Rating: 5
Comment: Had to take the car for having the body worked as someone hit my car. The result is that the car looks like new. It was no small work nor easy, so Im very impressed with their work. They cleaned and polished the car before I picked it up. Very professional, quick and they got me updated with calls. Cant ask for more. I would recommend them for body work. It was the preferred shop for my car insurance so they handled the paperwork with the company.

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Name: R****** S
Date: 2020-09-20 23:53:50
Rating: 5
Comment: The service here is beyond amazing! Very friendly service here and they dont mind your fur friends coming in with you! Highly recommend these guys!

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Name: H**** C******
Date: 2020-09-19 02:12:10
Rating: 5
Comment: Very professional, friendly, & answered my questions without making me feel like I was bothering them. Ben kept me updated about progress and had the car finished when he said he would.

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Name: r****** c*****
Date: 2020-09-14 19:17:30
Rating: 5
Comment: Professional and courteous service, these guys go the extra mile to get the job done properly!

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Name: T*** B********
Date: 2020-08-28 22:20:29
Rating: 5
Comment: Professional, courteous and attentive to issues and careful checking replacement parts and installed correctly.Highly recommend.

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Name: E*** W*****
Date: 2020-08-27 20:06:39
Rating: 5
Comment: Excellent customer service experience. Extremely fast and quality work. Couldnt recommend more.

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Name: M B*******
Date: 2020-08-03 22:48:25
Rating: 5
Comment: My Experience.I was nervous. I had never heard of this company before and because my Toyota Tacoma was new, had first thought to take the repair to the Toyota dealership. But afteri rnumerous considerations about the logistics, time, costs and customer service, I decided to go with Fix Auto in Santa Rosa and I am so glad I did.Sarah, the receptionist, and Pamela, were always courteous and helpful. They answered questions appropriately when Ben wasnt available or would refer me to speak with him when he became available. Always patient, Sarah was so patient and reassuring the drop off day and always spoke in a tone of Goodwill. After leaving my truck, she drove me to the rental company.Ben, in charge of the repair, was professional,kind, and always had time to answer my questions or address a concern. Very business-like, he was in charge and let me know my truck was in good hands. His manner gave me peace of mind, and although he never conveyed it, I knew he had other vehicles in his care. Ge never rushed me on the phone and that made me feel like my truck was the only one.Whoever did the job was wonderful. After I drove around, I stopped to take a private look. I compared both sides, standing back at a distance, running my hands along the finish. Even the cab looked better after driving from Texas with two three month old puppies. I was elated. The repairs looked so good. The truck was/is beautiful, so shiny. I feel like I have another chance.Tom had explained some of the Toyota features and why they were there. I had not noticed before.nor was this pointed out at the dealership.I am also grateful to my insurance company, Geico, and the nice people at Enterprise car rental.

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Name: J*** H********
Date: 2020-07-16 17:41:27
Rating: 5
Comment: They were very friendly. They got me taken care of quickly and did an excellent job.

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Name: S**** M***
Date: 2020-07-15 16:41:14
Rating: 5
Comment: Excellent work, I wouldn’t use anyone else.

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Name: B**** P******
Date: 2020-07-02 21:19:50
Rating: 5
Comment: They were courteous and provided excellent service and some extra work gratis over and above the contact.

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Name: B** W***
Date: 2020-06-30 21:05:26
Rating: 5
Comment: I was referred to FIXAUTO by my Honda dealer. I ordered the body parts myself. The shop was fast, did an excellent job and met the estimate price. They also provided my Uber transportation both ways. The place was extremely clean and organized. Im looking forward to have them take care of any body work i need and Ill probably be bringing it in for mechanical issues as well. I have a new auto servicing resource. Great place to do business.

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Name: C****** M*********
Date: 2020-06-29 19:25:33
Rating: 5
Comment: Car was in excellent condition after being repaired in this location. It was vacuumed and washed! Employees at Fix Auto Santa Rosa was prompt with information about my car, they updated me with necessary changes about the repair. Thank You for your excellent service!

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Name: G******* F******
Date: 2020-06-19 13:23:33
Rating: 5
Comment: My car was ready days early, the staff were so helpful and professional. I would recommend Fix Auto to any of my friends and family. My car looks fabulous and runs great!!

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Name: T*** V******
Date: 2020-06-10 18:12:45
Rating: 5
Comment: Unfortunately our car was in to separate accidents and both times we have taken our car to dibbles and Anthony Morales has been great And making sure our car was taken care of accurately with the right parts and it stayed on top of it as far as the insurance companies when I give him a loan of five star I recommend this place 10 times out of 10 keep up the great work Anthony

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Name: B****** T*********** l* O
Date: 2020-06-08 20:22:17
Rating: 5
Comment: Great customer service, Nate McCloud has amazing customer service along with great detail to making my car look immaculate, Anthony morales was also very attentive to our every need, will definitely go there again

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Name: J*** W***
Date: 2020-06-05 23:27:15
Rating: 5
Comment: Wonderful staff for every facet of car repair. I highly recommend Dibbles and would use them again without hesitation.

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Name: P*** M*******
Date: 2020-05-29 16:21:27
Rating: 5
Comment: Excellent job taking care of everything. It’s nice to have somebody pick up the hard work and do it for you. Anthony handled all the insurance company issues quickly and efficiently. I had problems with another body shop and had to switch to Dibbles/Fix, which was recommended by the Honda dealer. I wish I had gone to them to begin with. Keep up the great work guys.

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Name: B*** W*****
Date: 2020-05-22 02:07:44
Rating: 5
Comment: Amazing customer service and amazing job on our body work.

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Name: I**** K*****
Date: 2019-10-07 02:07:59
Rating: 5
Comment: I called the Fix Auto body shop in Santa Rosa about a month ago when an irresponsible sleeping driver totaled my car while it was parked in front of my friends house! Dealing with a very difficult insurance adjuster from Anchor General Insurance company made me feel furious. I shared with Marisol, the Fix Auto front desk, that the car was the only material thing that my daughters late father left her when he passed away this last May, a week before her H.S. graduation. Their team continue to go above and beyond and providing me a stellar customer service since! They are helping me get through with this car insurance nightmare! I would recommend Fix Auto to everyone who needs help with their car, deal with the insurance, and to experience the stellar customer service that anyone deserves especially in difficult times. Not only they are very professional, but also they are very compassionate team! They take it to heart what people go through when it comes to dealing with difficult insurance adjuster, and they help you get through it.

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Name: S* C** G**
Date: 2019-10-04 01:12:17
Rating: 5
Comment: I am a fanatic when it comes to my vehicles. These guys did an awesome job! My insurance company was being difficult with me, then I brought my car to Fix Auto for an estimate and Anthony told me not worry he would handle everything. And he did. When I picked it up, the color matched and it was cleaner than when I dropped it off. I would recommend Fix Auto to my family and friends they were friendly and fast.

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Name: A**** D***
Date: 2019-09-27 21:30:20
Rating: 1
Comment: Tgey never sent my estimated for damages to my Insurance company. Good thing was that the Insurance company totaled my car. I now have a new csr