Flooring America of Grand Rapids MI in Wyoming

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Phone: +1 616-222-1188
Site: http://www.flooringamericagr.com/
Opening hours
  • Monday:9AM–8PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:Closed
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Total reviews rating 4.2

116 Reviews for Flooring America of Grand Rapids MI 2023:

Review №1

2022-05-11

I went to this store today to purchase some padding for a repair job in my basement. I met with Tracey, and she helped me get all the things that I needed. She was personable, polite and extremely helpful and the best thing is she saved me lots of money. I know, moving forward, anytime I need any of my carpet or padding, I definitely will be using Flooring America of Grand Rapids.

Review №2

2021-05-05

Excellent experience shopping with Flooring America. Very helpful staff. Tim was great to work with and found a flooring that suited our needs! Great products at a great price! Very happy with how our floor turned out!

Review №3

2022-07-15

Jose H. And his brother did an exceptional job in everyway. Great attitude, professional, arrived with a smile. The service in the store was good also. Our second time at this store and we willnot go to any other place for flooring

Review №4

2022-08-02

Would not recommend in any way shape or form. Many promises given, all of them unkept promises. They promised to accept a return on all flooring, but they did not honor that. I bought enough flooring to finish my basement and main floor plus 3 stairwells. They convinced me it would be better to carpet the stairs. I installed my basement completely and had not heard from them regarding the carpet. I had to chase them down to get the installers contact details. Once received, I contacted the installer half a dozen times with not return call. I chased more with Flooring America, and they gave me a different installer. It took several more weeks to get the installer there. I purchased the main floor LVP and was assured I could return everything once the project was completed. After 2 full months of waiting to get a bid for carpet on 3 stairs, it was $3K. I went to Home Depot instead and got it for under $1K. Once the carpet was installed, I was ready to return the LVP, as I knew I wouldnt need it to finish the stairs. After loading it all up and taking it back, Flooring America said they wont honor their commitment to take back the LVP as it was more than 30 days past purchase date. I couldnt have even known if it wasnt needed the stairs, which they convinced me not to use it for, for 2 months just to get their bid. I am absolutely appalled at their behavior. I normally try to use locally owned businesses, but I would not recommend anyone use such a dishonest company and sales staff.

Review №5

2021-07-14

Prices and products were good. Customer service was good and bad. Good- salesman gave us the heads up that there was going to be a price increase. They also stored the product for us since we purchased it early to get the cheaper price. Bad- salesman did not know the product(wood floor) and did not quote the correct installation materials for the job. Ended up having additional costs. Communication from salesman was not great either. Installers were polite and professional. We are happy with how it looks now that it is done.

Review №6

2021-09-02

So far so good. Flooring America is amazing. The bearded brothers came today and are finishing up tomorrow. These 2 gentlemen have been amazing and easy to get along with. And having a fellow prior service member doing work has also been awesome.Highly recommend these 2 they have done amazing work so far and extremely efficient.Will be recommending them and flooring America to others.Thank You and God Bless!

Review №7

2019-02-25

Ive used Flooring America twice and couldnt be happier. The customer service was incredible and the pricing was the best I say in GR. Id recommend Flooring America to anyone. Make sure to stop in and ask for Alek.

Review №8

2019-05-16

I highly recommend Tony at Flooring America, had such a great experience the installers did a fantastic job!

Review №9

2021-07-05

Excellent service and great prices. They were so easy to work with, we got exactly what we wanted, the install was great, and they have been super patient to answer all of our questions. My only regret is not knowing about them sooner! Our experience with another local place was not so good. Thankful to be able to support a local business worthy of our support. Highly recommend!

Review №10

2022-02-25

They have a very large selection of quality flooring from which to choose. The sales person who helped us was nice and knowledgeable