Wheelchair-accessible car park
Yes
Forest Grove Auto in Hudsonville
Categories
Location on the map
Hudsonville, Ottawa County, Michigan, US
Accessibility
Wheelchair-accessible entrance
Yes
Wheelchair-accessible seating
Yes
Wheelchair-accessible toilet
Yes
Offerings
Oil change
Yes
Amenities
Gender-neutral toilets
Yes
Mechanic
Yes
Toilets
Yes
Planning
Appointments recommended
Yes
Phone: +1 616-896-8319
Site: https://www.forestgroveauto.com/
Site: https://www.forestgroveauto.com/
Opening hours
- Monday:8AM–5PM
- Tuesday:8AM–5PM
- Wednesday:8AM–5PM
- Thursday:8AM–5PM
- Friday:8AM–5PM
- Saturday:Closed
- Sunday:Closed
Comments (50)
Everything you are looking for in a repair shop. Quality service, fair prices, great communication, and honesty. They’ll tell you what you REALLY need, and what you might want to consider having done, but they won’t push the issue. They won’t repair anything without asking for your approval. On top of all of that...the entire staff is SUPER FRIENDLY. Great people to deal with. Do not hesitate to let them take care of your vehicle.
When ever we are in need of a repair. I have no problem bringing any of our 3 vehicles to Forest Grove. They have always been professional and courteous. They have done many repairs for us and have been happy every time. The staff is always friendly. Wouldnt hesitate in bringing our vehicles back. Would recommend they to friends and family. They are a Christian base business.
We had a flat tire on the 4th of July and it just happened to be near this business. They were closed for the holiday, but the owners were there and noticed us in the parking lot. They came out and asked if we needed help. They ended up putting a tire on for us and did not charge us a dime. Being over 2 hours away from home, our day was saved by this wonderful couple!
I have taken my 03 GMC Pickup Truck twice to Forest Grove Auto. The 1st time was to determine why the service engine light was on. Per my request, they did an overall assessment of my truck to determine any other repairs needed. To my surprise they found some minor work that needed to be completed. Very happy with the work performed. The 2nd time was to repair my rusted broken brake lines. Again, the overall assessment showed some other minor repairs needed. We discussed the work prior to any repairs being completed along with pricing. Both times they had done a bit better than the quoted price!! I have had a great experience with Brittney & Ryan down at Forest Grove. I would recommend their shop to others!!
Ive had a number of mechanical issues over the years, and Forest Grove has delivered quality service with more than reasonable pricing. The staff is friendly, the waiting area is comfortable, the shop is clean, the service is thorough & top-notch. There are a few shops closer to me, but I dont hesitate in taking my vehicles to Forest Grove Auto.
Had a tire losing air, called them, they had me in the next morning, I only sat there for maybe 40 minutes and it was only 23 dollars out the door! Plus they left a little note saying they had sanitized the main touch points. Very satisfied!
Forest Grove has amazing service, quick fast and efficient. Customer service is polite, friendly and accurate. Thank you for many years of excellent service.
If you live near Hudsonville or just need a good auto repair shop you can trust and guaranteed to have great customer service this is the place. Went there today for the first time and had the best experience. Going by myself I always fear they are going to try and rope me into something because of my lack of knowledge about cars and the fact Im a female. Did not worry about that for a second with the kind friendly staff and assuming the owner who took the time to explain everything to me. Highly recommend this place. Place is very clean, nice waiting area, free WiFi , tv,cookies, coffee, treats, popcorn , water. Made the time go very fast. They even pulled my car right up to the door.
They are such a pleasure to work witg. My husband & I really trust them, their diagnosis & our cars with them! They are always so friendly & always make us feel special when we call in or walk in!
Their team does a great job of diagnostics, Suburban was bought in CA. some of the issues were look at there. Have my work done with Forest Grove Auto brought it back they fix both issues. Different in price 700.00 Great job!
Honest, excellent work, great customer service thats Forest Grove Auto. I have three vehicles all different makes and models from Cadillac to Carolla and they always do a great job. Honesty is one of the greatest traits for an auto mechanic. Forest Grove wont tell you that you need a repair just to get the business. They give you options and time frames. They can handle your largest repairs down to regular maintenance and tires. By the way, they have great prices on tires too. My only negative is that they are a little out of the way for me (40th and Byron Rd.) I live on the North side of Jenison, but its worth the trip because I can trust them and they do great work. Besides their office staff is so darn nice. One more thing, they have an large, comfortable waiting room that is impeccably clean with coffee, cookies, candy even lattes. As well as clean bathrooms!!!!! This is not a hickville shop. Check them out Im sure you will be impressed.
The heating control in my 1996 GMC Sonoma went out and Ryan was able to schedule me in last minute while I was home for the weekend. Excellent service, quality mechanics, and fair prices. Would recommend.
I had an check engine light so I took it to an auto parts store. The clerk wasnt sure and didnt want to sell me any parts. I took it to Forrest Grove and they found the real problem, which wasnt exactly what the parts store found. Through a series of text messages I agreed to have them fix it. The whole process was fast and the cost was fair. I definitely will go back.
Good staff, good service. My car has never rode more smooth. We are very happy.
Great service, very comfortable atmosphere.
A great dependable place with great costumer service. The only problem I had is the prices were more then I could afford and no discounts available. Everything else was amazing and friendly.
Staff is extremely friendly and helpful. They explain everything thoroughly, but without making you feel dumb or being taken advantage of. Highly recommend!
Awesome company! Very trustworthy! Would highly recommend!
He tore my inside door down to see why my auto window wasnt working, and found out the last guy at dealership didnt plug connection in properly. He plugged it back in and good to go. Would recommend to all for great service.
Love this place. When you drive by its easy to spot, clean & neat. Very reasonable prices. If I need something done on my vehicle Ill be going there again!
Great friendly service. Misdiagnosed an issue that was repaired elsewhere for fraction of the price.
After spending $170 for a quote, the quote I was given was incorrect. After accepting the incorrect quote I was told it was going to be an extra $300 from what was initially supposed to be the bill. The staff is friendly dont get me wrong, just poorly executed.
I got my tires here. Fast friendly service, and cookies and coffee. They did a great job!
Great Work at a very fair price. All work was completed on time and top quality.
This family knows how a business should be run. I am a long-time customer and refer them all of the time. They are knowledgeable, courteous, and reasonable.
Not cheap, but honest and know what they are doing.Bruce Frens
This is a great place to get your car fixed. Everyone is fair and honest and will treat you right.
Clint is great! Highly recommend him to any one!
Clint does an exvellent job of aito body repair and salvage rebuilding
Its very clean and the staff are really nice
I would let them do an oil change but as far as any major repairs I would not waste my time.
Explained everything to me. Provided very accurate estimates and were easy to talk to and get honest opinions.
Great staff, thanks for the loaner!
Great place. Reliable service and friendly atmosphere.
Fast, professional, friendly. So easy to work with.
Cleanest garage anywhere,friendly folks
Always helpful and quick!
Great mechanics to work with
Good people
Great service
Total reviews rating 4.8
50 Reviews for Forest Grove Auto 2023:
Review №1
2022-03-25Purchased a vehicle from them and the transaction could not have gone smoother. They were professional, friendly, and a pleasure to do business with. I wont hesitate to bring my vehicles here for service in the future.
Review №2
2021-09-07From the moment I met them at a Hudsonville Chamber event, I knew I was in good hands. They went above and beyond to get my A/C unit fixed, communicating constantly despite there being supply chain issues. They also provided a loaner vehicle which saved the day. Would highly recommend them to anyone!!!
Review №3
2021-03-24Staff is very friendly and accommodating. They have provided a loaner vehicle free of charge for two times I have been here. Staff also goes in great depth and detail about what’s wrong with your vehicle and what the components of the vehicle does! Will also provide video evidence of what is wrong with your vehicle so that you can see it hands on, which is really cool and helpful! In addition, they provide many types of communication such as email, phone calls and, texting. A few days before your appointment they will send a text having you confirm your appointment. Pricing is very fair and I will definitely be returning for future services!
Review №4
2020-09-10WOW! This is honestly the best shop I have ever taken my cars to. The service is top notch and the staff is super friendly and knowledgeable. It is also the CLEANEST shop I have ever been to. They took care of both my fiancees and Is vehicle with great care and the proper recommended maintenance for each vehicle. I cant thank the guys and gals enough for all they have done to keep our cars on the road. Thank you Matt, Brittany, Ryan, and all of the techs for your amazing work. I will FOR SURE return here for future maintenance on our vehicles.
Review №5
2022-06-01Charged me $150 just to look and tell me what was wrong with it ...not a fair price at all
Review №6
2021-04-13My car was broke down and I was stranded, I live on the other side of the state. They went out of their way to get the items needed to repair my car that day. They gave me a loaner vehicle so I could go to a hotel and get some sleep while waiting for the repair.They went above and beyond any expectation I had for an auto repair shop. Their professionalism and courtesy were exceptional, outstanding. Im only sorry I live on the other side of the state and they cant my regular repair shop.
Review №7
2020-03-10I called to make an appointment and the employee Brittany was very helpful and friendly. And she went out of her way to accommodate my needs with ease. My appointment is scheduled for Tuesday at 11:AM. More to come...my appointment was today and I couldnt be any happier with the people and the service. The waiting area is also very comfortable. Hats off to Forest Grove Auto. And I got an amazingly fair quote for 3 other jobs that I want and need to get done.
Review №8
2022-04-28They were great, fast and convenient. Thanks so much.
Review №9
2021-04-20Great bunch of honest Christian folks who work there. Honest prices, genuine A+ customer service and they stand behind their work. Ive been a customer for over 10 years wouldnt go anywhere else. Thanks Team !!
Review №10
2020-03-07Very friendly and trustworthy. We have taken our vehicles there 4x now and they always fix within a day and we have always been able to use a loaner. Convenient and great communication between staff and customer.