Forman Mills in Dearborn
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Dearborn, Wayne County, Michigan, US
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Site: https://formanmills.com/
- Monday:10AM–8PM
- Tuesday:10AM–8PM
- Wednesday:10AM–8PM
- Thursday:10AM–8PM
- Friday:10AM–9PM
- Saturday:9AM–9PM
- Sunday:10AM–8PM
Forman Mills in other cities:
I love this store. I was there about a week ago and one of the employees went out his way to help me get something down in my size that was hanging high up. Also even tho they usually only got a couple cashiers working the register they are always kind even tho they are super busy, in worked retail and its hard imo to stay that awesome when youre low staffed. But they always are great that I dont even mind waiting in line. They always got the best prices and cute clothes And shoes for the whole family. Plus they got so much cute stuff for great prices for the home! I love foreman mills this one and the one on grand river n greenfield are my favs.
The management is rude. They speak to you and walk toward you like they want to fight. Management dont even back what their signs say. My family and myself was in their shopping today and their was a sign that said candy $1 so my son was going to buy some but they rung up $2.99. With a whole shelf of candy with a wrong sign. I will report them for false advertising. I do not plan on ever going back.
It was easy to find what I was looking for but everything was in the wrong section and the prices were much higher at checkout. Roy and the guy working the cash register are the reason for the 5 stars. The cashier handled adversity like a pro and Roy helped us find what we were looking for
Very great place to shop for the whole family and its where you can get stuff for a good price and its not very expensive. You can get clothes for the family like women, man clothes, children clothes, baby clothes, and stuff for the house all for a good reasonable price
I got everything I needed but the cashiers need a attitude check they seem to be unhappy with their jobs, every time i asked the woman that was ringing us up a question her response was snappy, i asked her to repeat something and she rolled her eyes and yelled at me...I wont be going back there bcuz I dont want to end up in jail. Poor customer service.
Lots of good school clothes for kids, but the line is so not worth it. Everytime I came here, I had to wait almost an hour. They have 8 registers but usually only 3 people working. The store is also really cluttered, not a good idea to try to walk through it with a cart, better off just holding your stuff so you can easily move through the store.
I frequent this store and Ive been going there for the past three years Im in disabled veteran and I have a service dog with me which has been the case for the past three years the other night a new lady who appeared very full of herself saying she was the manager kicked me out of the store saying that my dog is not a service dog because I allowed people to interact and pet him!!! I was very embarrassed and upset Ive been trying to call the store to speak to the manager the general manager and the number that you call gets you nowhere and hangs up on you. You need to teach your staff some customer service skills my dog got the paperwork required by law and I have been to that same store many times many people know me in there please bring your staff up to standard...
Super friendly staff whom are more than willing to help point you in the right direction. Spent a little over $80 and I got eleven outfits for my daughter which is beautifuly cheap. They had hand sanitizer and wipes at the door and counters plus a mask is needed to enter
All it takes is one employee to create a poor experience. First and foremost I am not your bro. I am a customer. The picture I clearly was pointing at was completely ignored and the one next to it was grabbed. When I informed them that is not the one I wanted I want the one next to it and was met with response of they are the same picture bro . That is not how you speak to a customer. And they clearly did not notice the rhinestones on the one they chose were dull and some were missing. I understand not everyone has an eye for details but do not deny me of my comfortable for your personal opinions if you are not willing to place in the effort needed to make them off of more than they look the same to me mentality. Unfortunately the image at closer inspection was extremely blurry and was not purchased. The picture quality and the ruined experience ultimately decided for me that the purchase was not right. The toxicty ruined it all for me.
I like it because the workers in there they really try hard and theyre all African-American they really try to make the the place work I pretty much know theyre underpaid to and theyre short of other employees so theyre probably overwork to I just want to send a shout out to you guys at Dearborn location👍👍
Definitely a place for cheap. But you have to go hunting to find things. Aisles were blocked. Clothes were on the floor.There was an attended dressing room and that clerk was helpful.Big negative: NO STAFF!!! There were 32 people in a communal line for checkout. I stood in line for 5 minutes and no one had moved. I gave up and left without buying anythingMost definitely do not shop on weekends, holidays orEvenings.
The employees at the Dearborn store were rude and very unprofessional, while looking at pictures that were behind the registers, a employee with a nasty and loud tone, saying YOU CANT COME BACK HERE. I responded to her that I didnt know, and how else was I suppose to see the pictures. I also let her know she had no right to holler at me. Im only sorry that I didnt get her name to report her to corporate. It was embarrassing and I will not shop in your store ever again.
As I was shopping, I overheard the manager Christina being extremely disrespectful to an employee working the floor. There was an altercation between a customer and an employee about not wearing a mask after someone over the P.A. System said that all must wear their mask over their nose and mouth. Christina threatened to fire this employee after he was just trying to explain to the customer that he must wear his mask and the customer was physically trying to start a fight with the employee. She proceeds to put her finger in this employeed face and threaten to fire him. This is extremely unprofessional and needs to be brought to her attention. These employees are not children nor should they be treated like one. They are adults and should be treated as such. DO BETTER MANAGEMENT!!
I want to HIGHLY COMMEND Ms.Monique and her Staff at The Forman Mills located in Dearborn Michigan this is a fairly new establishment, but The Community as well as myself (Ms.Annette Taylor) are sooo...appreciative that you chose to have a Forman Mills here! Ms. Monique have SET THE BAR HIGH HERE! the store is well kept! The items in the store are properly placed! the staff is professional and polite, and the GREETINGS that you get while shopping is PRICELESS! The C.E.O should be extremely proud to have this CREW/TEAM to represent his company! I wish Ms. Monique could be recognized in some special way because she goes far and beyond the call of duty to satisfy the customers! I have been a Loyal customer since you guys been in operation and you always get the Thumbs Up from me!👍🏾please allow Ms. Monique to know Ms. Taylor said KEEP UP THE GREAT WORK! May God Bless those who are affiliated with Forman Mills on the RISE! THE 😇😉👏🏽👏🏽💅
Very very unorganized aswell as false advertising multiple clothing brands. Once we started paying, the credit card machine broke down and we were here for an hour and a half. Only reason I rate 2 stars is the staff.They were very nice and we talked while the machine was down.
Great place for a great deal..However,, I slipped and fell on some kind of lotion that was on the floor. Thankfully I was able to get up and carry on,,,on my own. I was very close to calling for medical help. I use a cane for stability and was unable to stay upright due to the substance on the floor. My foot just kept skidding out from under me. I feel fine now,, however if I need medical attention I will notify your store.
I really enjoyed finding a lot of good items here but the staff wasnt very friendly and when I mentioned to the manager about getting the young lady reprimanded, she said she would handle it. As I looked back to see if she did, they were laughing together as if nothing was ever done about her rudeness at the register... other than that the store has a lot of goods... just wish the cashier would have better manners and counting skills. Instead of counting my money back to me she passed it to me and when I mention to her was that the right change since you didnt count it, she said all sassy I just did!!! I said no... you passed it to me!!! She got smart with me twice about two items that didnt have tags on it and I had my daughter go back to retrieve one with tags and I let it go and said oh you got a smart mouth and she smiled as if she thought that was okay to do to me. But the counting was the last straw with her sassing back at me at something that she didnt even do...apparently she doesnt know how to count money.
I was just here. I received a coupon in my email today at 9:07am for $5 off a $20 purchase. I did not look at the expiration date but it expired on the 5th. They refused to honor it even when I showed the date on the email. I walked out because I believe that is a misleading practice. The coupon should have been honored.
I work at this location and Im sorry to everyone who didnt have a good experience me personally I try my best to have the customer leave happy and satisfied if other cashiers or floor employees didnt do so Im sorry for that I hope you guys do try to return to the store but again Im sorry for the bad experience I hope next time will be better if you do try to come back 😔
Dont buy a comforter here, one wash and it rips down the whole side... very unsatisfied... also employees are rude, my wife asked if she could use the bathroom and the worker just stand there and stared at her (weird) and when my wife said please Im having a medical emergency the worker rolled her eyes, thats how they treat people with health problems (wow)
The employees are the worst they have very nasty attitude no patience poor I mean very poor customer service skills they lack communication skills fire the whole store start over even the managers have nasty attitudes its horrible this Dearborn Forman Mills needs all new employees the security guards are nice though
Total reviews rating 3.9
199 Reviews for Forman Mills 2023:
Review №1
2022-06-18Great prices, all you need is plenty of time to find the best stuff.Huge space, something for everyone. It could be more organized in my opinion. I wish it would be closer to drive there.Recommended
Review №2
2022-04-25I really love how everything is really reasonably priced and they have something for everybody. Men, women, boys, girls, babies 👶of all ages. Not just clothes either but some of everything. Love It!
Review №3
2022-04-11I like shopping here. They had 4 o5 clearance rack and I enjoyed looking for item for myself and helping my daughter pick out clothes for my grandchildren
Review №4
2020-09-19The store was clean... The clothes were hanging up and not thrown all over the floor. They constantly played a social distance reminder on their speakers, which is a good thing people sometimes forget about personal space. The line was really long, but they managed to keep it moving at a good pace.
Review №5
2022-06-16I had a great experience. Cashiers were polite. Found what I was looking for easily.
Review №6
2022-06-15It was pretty good they have new summer stuff out and the lines went quick since it was more people im impressed
Review №7
2022-04-23Great store with greater deals.I will say I had a great time, as I usually do. Im not a Shopaholic but I do enjoy going to Forman Mills.
Review №8
2022-04-19Their stores are always full of great deals but hard to find items like coats not available often
Review №9
2022-05-16Good sales on mens tee shirts like you get 3 for 10 dollars and 6 for 12 dollars.
Review №10
2022-05-29Great store by far the cleanest of the chain in this area. Very friendly staff.