Delivery
Yes
FPAV Electronics in Utica
Categories
Location on the map
Utica, Macomb County, Michigan, US
Service options
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Staff wear masks
Yes
Staff get temperature checks
Yes
Staff required to disinfect surfaces between visits
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Offerings
Assembly service
Yes
Amenities
Wi-Fi
Yes
Payments
Cheques
Yes
Debit cards
Yes
NFC mobile payments
Yes
Credit cards
Yes
Phone: +1 248-379-7313
Site: http://www.fpavelectronics.com/
Site: http://www.fpavelectronics.com/
Opening hours
- Monday:10AM–5PM
- Tuesday:10AM–5PM
- Wednesday:10AM–5PM
- Thursday:10AM–5PM
- Friday:10AM–5PM
- Saturday:10AM–5PM
- Sunday:Closed
Comments (56)
Feature Presentation Audio & Video has done work for me now at 7 different locations along with multiple service call request. Matt & the rest of his team has been excellent. They always use good quality equipment, always is there to answer any questions I have and has always stood behind the work. They have done every thing from Cameras, Alarms, Many Indoor TV Installations, Outdoor TV & Audio and the best thing I have invested in yet, CONTROL 4. The control 4 system is near perfect as far as having any technical issues, the user experience is very easy to use. Trust me when I say I am not a tech type of person but this system has been a great investment. All In All the FPAV Team is excellent. Thank You Matt and your team for always making sure we are taken care of. - Sam Marino / Marinos LandscapeFranco is fantastic and always happy to answer any questions. Great people
Kevin was absolutely amazing! So helpful, nice and willing to do what it took to finish the job. I couldnt be happier.
Installer arrived as scheduled.I explained to him that I have severe hearing loss from serving in an artillery battalion,short term memory loss from an auto accident and 79 years old.so be patient if I ask you to speak a little louder or would you repeat that.He was great very patient raised the tone of his voice with No hesitation,answered my questions which were many.Made some changes on my password and user name. installation went very well.I tested the doorbell it worked very well.He reinstalled the drop ceiling cleaned up and before leaving asked if I had any other Questions 5stars
I can’t say enough about how great the service we received from FPAV was. True professionals! From the moment they walked in, booties on and drop cloths down, they got to work. They valued our ask but also gave their professional opinion. Could not have asked for better. I will continue using this team for future needs.
Steve and Scott were awesome! They were on time which is always a huge PLUS! They even made sure to wear shoes coverings and masks which made me feel safe in my home. When they were all done they even hooked up my wifi and DVD player too! I loved that they checked all the measurements multiple times to make sure my TV was perfect! They even showed me how to use my remote! GREAT WORK GUYS! I will be recommending you to everyone! :)
AMAZING! Look no further! Matt came out to our home free of charge and gave us several options to fit our budget. He took the time to explain everything and help us to make a decision. And then it only got better from there! We had family coming in from out of town and he was able to get us installed and all set up within 5 days! The installers Franco and Scott were the best! Friendly, knowledgeable, and took the time to make sure we were comfortable with how to work our theater room and inside/outside speaker system before they left. I would definitely give this company 10/10! No second opinions needed! FPAV Electronics is the best!
Matt was very responsive from start to finish and Franco and Steve did an awesome job on the install and setup! I would definitely recommend these guys to anyone looking to have a home theatre added to their home!
The technicians were on time, cordial, professional. They assessed the job quickly. The ethernet ports were installed (2 lines with wall plates) in about an hour. All went well. Im so happy to be hard wired, not only for the increased data speed compared to my wireless network, but also because I dont have a 100-foot ethernet cable running all through my house. Well done. As long as nothing fails going forward, Im completely happy with the results.
Our technician Franco was awesome. He did a great job getting our newly inherited (bought a house with a Control 4 system) up and running, and was able to explain everything to us very thoroughly. We are very happy with the service!
We had a tv we needed to mount above our fireplace . It was in a difficult location and due to the brick fireplace as well as some wainscoting on our back panel wall it made this job complicated to hide the wires. We were so pleased FPAV were able to make it work and were able to still hide the wires, since it wasn’t going into drywall they needed to find another solution. We could not be happier with the result! Very professional, punctual and knowledgeable. Loved that they work with you for the best solution. I would highly recommend!
Needed an Ethernet cord to run through the first floor of my house to second floor on the opposite end, called FPAV and Kevin was over the next day right on scheduled time. He did an amazing job, very clean and professional, at a fair price too. Definitely will give these guys a call again if I need any more professional network wiring done in the house.
The whole experience with Feature Presentation from start to finish was excellent. The office staff were responsive and very helpful, explained things in a way that made sense for me, and provided an accurate estimate. The technician who did our install was on time, polite, professional, and walked me through everything when he was done. This has been one of our better customer service experiences ever. Many thanks to the folks at Feature Presentation.
I have contracted with Feature Presentation two separate times to run electricity, cable/internet lines and hang video monitors throughout my homes. They are prompt, professional and friendly. Their work is exemplary. Technicans, Dave and Kevin are knowledgeable and professional. They were patient with my questions and did a great job.The office staff led by Nicole was polite and called ahead to confirm the work order, date and time the technicians would arrive. The owner, Matt, presented an accurate estimate of the work to be done. I highly recommend this business to any one seeking television, installation and video.
We hired FPAV to order and setup an outdoor TV and everything went extremely smooth. From pricing and service, everything was top notch. After they did such a good job, we are hiring them again to setup security cameras.
My entire experience with Feature Presentation was outstanding. I needed several months to decide on the components to upgrade my home theatre. I first met Matt, the owner, at his office in the Spring. I spent a few months doing research on various components, and investigating other companies, including large ones like Best Buy.I contacted Matt again in the Fall. He came to my home to do a site visit, discuss alternatives, and provided a detailed proposal to me. He was available as needed for my follow-up questions. I finally settled on using Feature Presentation, and Im so glad that I did.Matt recommended components that work extremely well together and were within my budget. Technicians (Franco and Dave) were highly service-oriented while doing the installation, and made themselves available if needed for follow-up Q & As. Frankly, I couldnt be happier.
From the first contact with FPAV to the installation and payment, the experience was great. Everyone I spoke with and had contact with were very nice and professional. The installers were kind, knowledgeable and very patient with the installation to be done. I highly recommend this company!
Franco was great to work with, he was professional and completed the installation in a timely manner. I am very happy with the quality of service and work that was performed at my home.
Great fast and friendly service. We had a tv installed on our mantle above our fireplace. They installed an electrical outlet behind the tv as well. The installation was clean no wires at all and the tech was professional. I’d highly recommend feature presentation if you have the money to spare for an install.
We wanted to upgrade our security system, remove our old intercom and have a video doorbell installed. They scheduled a visit and came out in time but we never received a quote.If the job was too little they should have let us know beforehand and we wouldnt have wasted our time.UPDATE:Since my post and the reply of the owner I still havent received any call or email. If I had to call every company I ask for a quote I would be on my phone all day.I went back and searched my email (also the spam folder) and the only email from Feature Presentation Audio and Video I received was my appointment confirmation.
Had a tv mounted on the wall over a fireplace , Kevin did a great job! Showed up in the appointment time frame and finished within an hour. Fantastic work. Would recommend to anyone needing services.
I was very pleased with the install of my TV and the sound system that I bought and also had them install. The service tech. who installed was knowledgeable and polite. He took the time to explain to me how to use this Smart TV. Also they cleaned up everything before he left.. I would highly recommend this company. I give Feature Presentation a 5 star recommendation.Thank you,Mary Lou
Purchased TV, wall mount and soundbar from Feature Presentation. They made the right recommendations, professionally installed everything, all at reasonable rates. They were the same price as the big boxes, with personal, prompt service.Home or business, highly recommend Feature for all of your television, sound and security needs.
Frank was great to work with. His team was very punctual and explained exactly what he was going to be doing be starting. They answered any additional questions I had. Highly recommend!!
Installation team did a great job mounting my 65 TV and Soundbar to the wall and wires behind the wall. Very professional, clean and answered all my questions. Highly recommend this company!
I have used feature presentation 2x for tv mounting, wiring, setup and routing. They do a fantastic job, are totally professional, reasonably priced and timely. Ill use them again when the need arises without blinking an eye.
FPAV mounted a TV for me and checked out the Ethernet connection.Professional service and technician was a pleasure to work with.
They installed a Sonos system and TVs at my personal house and everything is great. Very professional from start to finish. Highly recommend.
Matt and his crew are the absolute best! On time, very professional, and a job well done. I wouldn’t call anyone else for your AV needs.Thanks guys!!!-Tina
Highly recommended. Franco hung my 55’’ tv above my fireplace, through shiplap and brick, with ease. He was more than polite in explaining our options and pricing.
Great job, very timely, love it! Thank you!!
It was a pleasure having feature presentation into our business! From staff to installers everybody was super professional... thank you feature presentation for getting our office up to date. 5 STARS ALL THE WAY
All work was performed as requested and solved my technical issues. Completed work came in less than the quoted price. I will certainly use this company for my future needs. Highly recommend.
Frank and Justin were awesome. Highly recommended.
They did an excellent job
Great customer service!! Matt V. and Franco are the best in town for audio and video. Great customer oriented! Would recommend Feature Presentation to anyone.
Great team, great service.
Matt and Franco couldnt have been more professional and helpful. Amazing work from start to finish.
Kevin did an outstanding job mounting my TV above the fireplace!
Very responsive company. I reported an issue on Monday and it was fixed on Tuesday. Nice job!
Quick, efficient, complete, and great communication. Couldn’t have been happier
Timely, professional, and helpful!
Awesome job .....on time..... looks very clean and professional......Would definitely hire again
On time, good price, very professional.
Good selection of audio, security and in home theater products.
Great service! Thank you!
Professional service and quality work.
Total reviews rating 4.9
56 Reviews for FPAV Electronics 2023:
Review №1
2022-07-12The team at FPAV is very knowledgeable, courteous and professional. Theyre also quite innovative in finding the best solutions for your needs and wants with your home. They are competitive on pricing and provide a highly detailed breakdown of all costs involved. The installers do top notch work and they are great about communicating with you at each step of the way. I had a great experience doing business with them and am extremely pleased with the final results.
Review №2
2022-02-10We hired FPAV to mount TVs in our new home. The guys showed up on time and did great work! Very friendly and very professional. Would be happy to have this team back out if we need future work done!
Review №3
2022-04-08TV looks perfect above the fireplace thanks for FPAV Electronics. The technicians were prompt, courteous, and friendly. They added an electrical outlet and TV mount with no problems. It looks fantastic!!
Review №4
2022-06-21I’ve forgotten the two technicians names, but they were very friendly, explained what they were going to do before they started, and made sure that what was I was looking to have done. They finished quickly and the charge was much less than the estimate because of the reduced labor time. I will definitely be calling them again for a couple of more projects I’ll need help with in the future.
Review №5
2022-07-19Negotiated new equipment for an old sound system & FPAV had good ideas. The tech, Justin, came right on time & quickly installed everything. After a year all works very well.
Review №6
2022-03-30FPAV was great to work with from the initial quotation. They kept me informed through out the whole process. The install went smoothly and the process couldn’t have been easier.
Review №7
2021-12-24FPAV’s crew was amazing! They hid all of our wires, installed a tv and Sonos beam seamlessly, and were very kind and courteous.I would 100% recommend them and will use them again for any installation needs!
Review №8
2021-11-12FPAV did a great job mounting our 65 TV on our stone fireplace. They took their time measuring to make sure the TV was centered properly and made sure the cords were hidden. Would highly recommend them for any TV mounting job!
Review №9
2021-09-11I couldn’t have asked for a better experience. We were looking to have our tv hung on our fireplace. Something we probably could of done ourselves but we didn’t feel comfortable drilling in to the brick. We contacted many other companies, and FPAV was the only one that not only called us back but followed up. Every experience with a staff member was excellent. From going back and forth about exactly what we wanted, to updates about install timeline, to day of installation. Top notch. Actual people answering the phone. And actual nice people! Our installers put our new TV in place, noticed it was cracked and figured out a way to get a new tv to our house to install that same day. Can’t recommend the company enough. Every interaction was great.
Review №10
2022-07-06Steve did a great job and the cleanup was like no one was here I would recommen fpav electronics to any one